Jobs at Djinni

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we've built one of the largest AI communities in Europe.

About the Role:
We are looking for an Operations Director to the client’s team.
The operations directorate will be built from scratch.
This is a senior build mandate. We are looking for an operator who has consolidated scattered operational functions into a managed directorate before, and who can do it in an organisation that has not previously had documented processes.
 

Responsibilities:
- Build and consolidate the service perimeter.
- Branch network: format, operating standards, cash discipline, limits, service speed.
- Cash logistics and transportation, resource availability across locations.
- Payment infrastructure: consolidation from business lines, legal and electronic rails.
- Customer support, customer experience and the contact centre.
- Define the target operating model for the directorate and build the management team under it.
- Create a single point of resolution for client requests, replacing the current sequential chain of approvals between units.
- Define service levels towards business lines and the commercial function: targets, measurement, impact on remuneration.
- Document and standardise core operational processes where none currently exist.
- Own cost per transaction and the operational cost base.
- Build the performance measurement system for service functions and the reporting behind it.
- Cascade group objectives into operational units.
- Arbitrate priorities between business lines and shared infrastructure.
- Operational readiness for entry into new markets.
- Automation of operational processes together with the product and technology functions.
- Build and develop the operations leadership bench.
 

Requirements:
Must have:
- 12+ years in operations, including 5+ years leading operations in an organisation of 500+ employees.
- Built an operations function from a low base — not inherited a mature one.
- Consolidated operational functions out of business units into a shared directorate, including managing the political resistance that comes with it.
- Managed a distributed network: branches, service points or regional operations.
- Implemented service levels and performance metrics for internal service functions.
- Documented and standardised processes in an environment where none existed.
- Owned operational cost and unit economics of transactions.
- Working English.
 

Nice to have:
- Financial services, banking, payments or a retail network with cash operations.
- Experience with cash handling, cash logistics and custody of valuables.
- Operational support of expansion into new jurisdictions.
- Process automation and systems implementation experience.
 

What the client offers:
- A directorate to design and build from the ground up.
- Direct reporting line to the CEO and a seat at the management committee.
- Full authority over the service perimeter and the mandate to consolidate it.
- A visible, measurable problem to solve with clear commercial impact.

We are looking for a detail-oriented and responsible Payment Officer to join our Gaming team. In this role, you will be responsible for processing customer withdrawals, monitoring payment transactions, identifying suspicious activity, and ensuring smooth payment operations in a fast-paced 24/7 environment.

HOW YOU WILL MAKE AN IMPACT

• Process customer withdrawals accurately and within SLA timelines
• Monitor payment queues and ensure timely transaction handling
• Verify transactions according to internal procedures and compliance requirements
• Identify suspicious transactions, fraud patterns, or anomalies and escalate them when necessary
• Work closely with Risk, Anti-Fraud, Support, and Payments teams
• Handle high-volume transaction workflows efficiently
• Maintain high standards of accuracy and operational quality
• Report recurring issues and suggest process improvements
• Follow AML, KYC, and fraud prevention procedures
• Adapt quickly to changing priorities and operational demands

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1+ year of experience in Payments, Gaming, Fintech, or related industries
• Basic understanding of payment systems, payment providers, and transaction flows
• Familiarity with AML, KYC, and fraud prevention principles
• Experience processing withdrawals and handling payment operations
• Strong attention to detail and ability to follow procedures consistently
• Analytical mindset with the ability to identify irregularities and suspicious behavior
• Good communication and teamwork skills
• Ability to work under pressure in a high-volume environment
• Experience working in shift-based or 24/7 operations is a plus
• English level: Upper-Intermediate or higher

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships

About the Role:

We are looking for a proactive and detail-oriented QA Engineer ( located in Europe) for a fintech project who can own the full testing lifecycle. This role is ideal for a specialist who is comfortable working independently, collaborating with developers and product teams, and ensuring high product quality from requirements to release, with hands-on commercial experience in Cypress test automation and API testing.

Responsibilities:

• Perform full-cycle testing: from requirements analysis to release validation;
• Design, write, and maintain test documentation (test cases, checklists, test plans);
• Conduct manual and automated testing of web applications;
• Develop and maintain automated test suites using Cypress;
• Perform API testing (Postman, Swagger, REST) for financial data and transactions;
• Identify, document, and track bugs (e.g., using Jira or similar tools);
• Perform regression, smoke, sanity, and exploratory testing;
• Collaborate closely with developers, product managers, and designers;
• Participate in grooming, planning, and sprint activities;
• Validate requirements and provide early feedback on potential issues;
• Support release processes and post-release verification.

Requirements:

• 4+ years of professional experience in QA (manual and automation combined);
• Commercial experience with Cypress for test automation;
• Practical experience in API testing (Postman, Swagger, REST);
• Understanding of QA methodologies, testing types, and software development lifecycle (SDLC);
• Experience with manual testing of web applications;
• Ability to write clear and structured test documentation;
• Experience with bug tracking systems (e.g., Jira, YouTrack, etc.);
• Understanding of client-server architecture;
• Basic SQL knowledge for data validation;
• Experience working in Agile/Scrum teams;
• Good analytical thinking and attention to detail;
• Nice to have: experience testing fintech/banking products, understanding of payment flows or financial calculations;
• English level: Intermediate or higher (written and spoken).

Chern & Co Ltd, is a growing European corporate services company with approximately nine years of experience. The company specialises in company formation, accounting, tax registration, and corporate compliance services in Ireland, with plans to expand into the UK.

Chern & Co supports international entrepreneurs, startups, SMEs, and e-commerce businesses in establishing and managing companies across Europe.

🔥 About the Role

We are looking for an organized and detail-oriented Documentation & Client Case Specialist to manage client documentation and support cases from the initial request through completion.

This is primarily a documentation and case-processing position, rather than a traditional customer support or sales role.

Your daily work will include collecting and checking client information, completing forms, requesting missing documents, updating case records, monitoring deadlines, and coordinating with internal teams and external service providers.

You will also keep clients informed throughout the process and recommend additional services when they are relevant to the client’s needs.

Full onboarding and training in Irish company formation, accounting, tax, and compliance procedures will be provided.

💫 Key Responsibilities

• Manage multiple client cases from onboarding through completion.
• Collect, prepare, review, and organize client documentation.
• Check personal, identification, financial, and company information for completeness and accuracy.
• Complete forms and ensure that all required information is submitted correctly.
• Identify missing or incorrect information and follow up with clients.
• Track case statuses, deadlines, outstanding documents, and next actions.
• Maintain accurate client records, notes, and communication history in CRM.
• Coordinate company formation, accounting, tax registration, and compliance requests.
• Communicate with internal departments, external partners, and relevant service providers.
• Keep clients informed about progress, requirements, and deadlines.
• Prepare quotations, proposals, and other client documents.
• Identify appropriate cross-selling and upselling opportunities.
• Resolve client issues while following established procedures.

💥 Requirements

• At least two years of experience in document-based case management, client onboarding, administration, compliance support, legal support, accounting support, banking operations, insurance, immigration, property transactions, or a similar field.
• Hands-on experience preparing, completing, collecting, reviewing, or verifying client documents.
• Experience working with personal, identification, financial, or confidential information.
• Experience managing several cases simultaneously and tracking each case until completion.
• Strong written and spoken English at C1 level.
• Experience using CRM or case-management systems such as HubSpot, Zoho, Bitrix24, Salesforce, or similar.
• Strong attention to detail and the ability to identify missing or incorrect information.
• Excellent organization, follow-up, and deadline-management skills.
• Comfortable performing repetitive, process-based administrative work.
• Ability to follow established procedures accurately and consistently.
• Strong client communication skills and a professional approach.
• Comfortable working in a KPI-driven environment.
• Reliable employment history and interest in a stable, long-term role.

💡 Highly Relevant Experience

Experience in one or more of the following areas will be a strong advantage:

• Corporate services or company formation;
• KYC/KYB, AML, or client onboarding;
• Legal, accounting, tax, or compliance administration;
• Government forms, official portals, or company registries;
• Banking, mortgage, insurance, or financial-services operations;
• Immigration or visa case management;
• Conveyancing or property transaction coordination;
• International B2B client services;
• Cross-selling or recommending additional professional services;
• Additional languages such as German, Spanish, Chinese, French, or Italian.

💼 What We Offer

• Gross monthly salary of €1,100–€1,300.
• Higher compensation may be considered for candidates with directly relevant corporate services or compliance experience.
• Quarterly performance bonus based on cross-selling and upselling results.
• Full-time, permanent remote position.
• Independent contractor agreement.
• 20 paid vacation days, increasing to 30 days after one year.
• Professional development budget of up to €500 per year after six months.
• Full onboarding and professional training.
• Mentorship from experienced specialists.
• Career development within a growing international company.
• International remote team and long-term employment opportunity.

📌 Important

This position is best suited to someone who enjoys structured, detail-oriented work and is comfortable spending a significant part of the day completing forms, reviewing documentation, requesting missing information, updating systems, and following cases through to completion.
 

Possess overall responsibility for the successful planning, execution, monitoring, control, and completion of projects according to the agreed scope, time, cost, and quality criteria.
A solid understanding of the web design process is crucial for this role.

Responsibilities:

- Managing websites support and maintenance;
- Managing client communication on website projects;
- Communication with design and development teams on web projects, containing a PM, BE Developer, FE Developer, Designer, and QA tester;
- Weekly company meetings, daily project meetings,
- The candidate must have excellent knowledge of the web design process and be able to work with various team members to ensure projects meet standards, deliverables, and timeframe;
- Technical SEO;
- Ahrefs/Semrush Website Audit;
- Google Search Console Website Audit;
- Microsoft Bing Webmaster Tools Audit.

Required skills:

- Excellent English communication & grammar skills;
- Basic knowledge of HTML and CSS;
- Knowledge of WordPress, Shopify and Webflow is a plus;
- Understanding of Web Design and UX interface design;
- Ability to communicate with clients directly;
- Ability to suggest ideas and practices improve the outcome of the project and meet project goals;
- Ability to work efficiently and produce work in a timely manner;
- Driven to succeed and generate results for clients;
 

Ability to work (GMT+2) hours (10 am to 7 pm);
We are a growing digital agency and are seeking to make IMMEDIATE hires.

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

Search Partners Group - is a team of specialists in Search Feed and performance marketing. We work exclusively with white-hat verticals, develop long-term projects, and create an environment where talented professionals can scale their results, share expertise, and grow professionally.

We are currently expanding our team and looking for a Middle/Senior Media Buyer (Search Feed).

What we expect:

• At least 1 year of experience in Search Feed.
• Experience with RSOC will be a strong advantage.
• Experience working with white-hat Search Feed verticals (eCommerce, Nutra, etc.).
• Strong understanding of advertising campaign scaling principles.
• Analytical mindset, independence, and a high level of responsibility.

Your responsibilities:

• Launch, optimize, and scale Search Feed advertising campaigns.
• Test new campaign setups and hypotheses.
• Analyze performance and identify new growth opportunities.
• Work with white-hat verticals.
• Achieve KPI targets and continuously improve performance.
• Collaborate closely with the Team Lead and the team.

What we offer:

• Competitive base salary (depending on your level) + KPI-based bonuses.
• Opportunity to work with the market's leading Feed Providers.
• A strong team and knowledge sharing with Search Feed experts.
• Real opportunities for professional and career growth up to Team Lead and beyond.
• Participation in the development of large-scale projects.
• Fully remote work.
• Minimal bureaucracy, fast decision-making, and full support during the onboarding process.

Why Search Partners Group?

• Work exclusively with white-hat verticals.
• Access to the best Feed Providers in the market.
• A team focused on growth and results.
• The opportunity to influence processes and grow together with the company.

If you're passionate about Search Feed and want to grow as part of a strong team, we'd be happy to receive your CV!

About Digis

We are a European IT company with 200+ specialists delivering SaaS platforms, enterprise solutions, and cloud-native products for clients worldwide. We focus on building strong, long-term teams and supporting continuous professional growth.

About the Project

A fast-growing SaaS company developing a Unified API platform that helps software vendors connect their products with financial and business tools.

The platform enables seamless data synchronization across accounting, finance, and other SaaS systems, helping businesses reduce data silos and expand their integration capabilities. You will contribute to the product’s development, architecture, and future technical direction.

Responsibilities

• Scale and optimize the case detection scanner to improve its performance and reliability.
• Decompose the existing API into multiple independent and scalable services.
• Set up a local development environment for emulating Google Pub/Sub and Cloud Run.
• Design and develop an integration connector for Sage.

Requirements

• 5+ years of professional experience with Python.
• 2+ years of hands-on experience with FastAPI or Flask.
• 1+ year of experience with SQL.
• Upper-Intermediate English or higher.

Why This Project Is Exciting

• Autonomy: A results-oriented environment built on trust.
• Product Impact: An opportunity to contribute to the product and its technical direction.
• Stable and Growing Product: Work on an established SaaS platform with international clients.
• Professional Growth: Gain experience with financial integrations and scalable API solutions.

We Offer

• 20 paid vacation days per year.
• 5 paid sick days per year with no medical documentation required.
• A personalized development plan supported by individual professional growth goals.
• Compensation for professional and subject-matter training.
• Necessary work equipment and workplace setup support, if needed.
• Assistance with selecting English courses and compensation for course fees.
• A horizontal organizational structure with open and transparent communication.
• Opportunities to switch between projects and technologies within the company.
• Accounting support.

• • Free access to corporate psychologist services.

Our Customer:

Our customer develops AI-powered voice and SaaS solutions that connect intelligent bots and agents with communication platforms. The engineering environment combines modern test automation technologies with AI-assisted development practices across cloud-based and on-premises solutions.

Your Tasks:

• Design, develop, and maintain automated tests using Python and Pytest.
• Incorporate AI-assisted development tools into daily testing and engineering activities.
• Design and apply AI-driven workflows and agents to support test development, analysis, troubleshooting, and automation.
• Collaborate with developers and other R&D team members throughout the software development lifecycle.
• Build and maintain test automation infrastructure and frameworks.
• Perform manual testing when required and identify areas where testing can be effectively automated.
• Investigate test failures, analyze logs and system behavior, and distinguish between product-related and automation-related issues.
• Contribute to improving the reliability and effectiveness of automated testing processes.

Required Experience and Skills:

• 3+ years of experience in QA Automation or Software Automation.
• Strong programming skills with hands-on experience in Python.
• Hands-on experience with AI-assisted development tools.
• Practical experience using AI as part of software development or testing workflows, including AI agents, AI-driven workflows, code generation, analysis, and automation.
• Ability to work effectively with AI tools through prompting, context management, validation of generated output, and iterative workflows.
• Hands-on experience with Pytest and automated testing frameworks.
• Experience with UI and/or API test automation.
• Experience with Git and Linux.
• Experience with Docker.
• Experience with cloud technologies; Azure is preferred.
• Strong debugging, troubleshooting, and research skills.
• Ability to understand complex systems and translate requirements into effective automated test coverage.
• Ability to learn independently and adopt new technologies.
• Good written and verbal communication skills.
• Fluent English.

Would Be a Plus:

• Experience with Playwright.
• Knowledge of LLMs and AI agents.
• Experience with Voice Bots.
• Experience with CI/CD pipelines.
• Kubernetes.
• Microservices architectures.
• SIP/VoIP.
• SaaS platforms.
• Experience testing AI-powered applications.

We are looking for an experienced Middle SEO Specialist to join our team!

LUXEO — SEO agency that has been on the market for more than 10 years.

We provide our clients with a full range of SEO optimization services. We are working with such brands as Luxoft, DHL, Viber, Kiwi.com and many-many more. 

Our specialists are energetic, young, and creative people with a high level of professionalism and experience. We are ready to share it with you and grow professionally together. We believe that an excellent team is a key to success. Therefore, we establish favorable conditions for the development of talents and skills of our employees.

Required skills:

• Experience in an SEO of 2 years or more;
• Successful cases in highly competitive niches;
• Understanding of search engine algorithms and ranking factors;
• In-depth knowledge and use of tools: Google Analytics, Ahrefs, Excel, Screaming Frog;
• Knowledge of English (level —  Intermediate).

Responsibilities:

• Development and implementation of SEO strategy on projects;
• Analysis of a niche, competitors, and their methods of promotion;
• Developing a working strategy for the project;
• Planning, allocation, and execution of tactical project tasks according to strategy by area;
• on-page optimization;
• Keep an eye out for global SEO trends and seek opportunities to apply these practices.

Reasons to join our team:

Choose how and where you work: enjoy the freedom of working remotely from anywhere in the world, or join our team at our office in Portugal.

Enjoy flexible start and finish times, allowing you to balance your personal and professional life while staying focused on delivering great results.

Supportive culture: be part of a friendly and collaborative environment where people are valued, ideas matter, and innovation thrives.

Grow your career faster: take advantage of exciting career opportunities in a rapidly growing SEO company, where your development grows alongside the business.

An international AI/Tech company is looking for a LinkedIn Personal Brand Manager to build and grow the CEO’s personal brand and establish a strong thought leadership presence on LinkedIn.

The goal of this role is to build a recognizable international CEO profile in the AI and technology space and grow an engaged professional audience to 500,000 followers.

Key Responsibilities:
·        Develop and execute the CEO’s personal branding strategy on LinkedIn.
·        Create high-quality content, including posts, articles, comments, and thought leadership pieces.
·        Turn the CEO’s ideas and expertise into authentic, engaging, and professional content.
·        Grow the professional network and actively engage with the LinkedIn community.
·        Build relationships with CEOs, founders, technology experts, content creators, and media representatives.
·        Monitor reach, engagement, audience growth, and other key performance metrics.
·        Test different content formats and continuously optimize the strategy.
·        Stay up to date with LinkedIn, AI, technology, and B2B trends.

Requirements:
·        3+ years of experience in Personal Branding, Executive Branding, or LinkedIn Management.
·        Proven experience managing LinkedIn profiles for CEOs, founders, or senior executives.
·        Demonstrated success in growing engaged B2B audiences and professional communities.
·        Excellent written English with strong copywriting and storytelling skills.
·        Deep understanding of LinkedIn algorithms, content distribution, and analytics.
·        Strong knowledge of AI, technology, and the modern IT market.
·        Ability to work directly with a CEO and independently drive the strategy.
·        High level of initiative, discretion, ownership, and responsibility.

Nice to Have:
·        Experience working with international Tech/AI companies.
·        A strong professional network on LinkedIn.
·        Experience working with media, influencers, founders, and industry leaders.
·        A portfolio demonstrating measurable LinkedIn audience growth and engagement.

Work format: Remote / Hybrid
Level: Middle+ / Senior
Working language: English

Requirements:

• Minimum of 4 years of experience in PPC performance marketing.
• Hands-on experience with both Google Ads and Meta Ads, including campaign setup, optimization, and strategic planning.
• Experience in the eCommerce vertical, managing accounts with a minimum monthly ad spend of $200K.
• Knowledge and practical experience working with AI tools, including Claude.
• High level of spoken and written English.
• Experience building and presenting client-facing presentations and performance reports.
• Experience working with clients in the US market.

Role & Responsibilities:

• Manage and execute paid media activities across 4-5 client accounts.
• Launch, optimize, and scale campaigns across multiple platforms, primarily Meta Ads and Google Ads.
• Monitor performance, analyze data, and identify growth opportunities.
• Prepare client presentations, performance reports, and strategic recommendations.
• Work closely with the PPC Team Leader, who will define the overall strategy and direction for each account.
• Execute the agreed strategy, manage day-to-day campaign operations, and proactively identify opportunities for improvement.
• Collaborate with creative, design, and account management teams to maximize performance across all channels.

Reporting Structure:
This role reports directly to the PPC Team Leader. The Team Leader will own the strategic direction of the accounts, while the Campaign Manager will be responsible for the day-to-day execution, optimization, and performance management of the campaigns.

Project Description

Our client is a global leader in eye care and medical technologies, continuously evolving its medical devices through connectivity features and cloud-based digital services.

As healthcare organizations gradually transition to modern digital ecosystems, many environments still operate with a combination of legacy and next-generation devices. This project focuses on bridging that gap by developing tools, services, and integration frameworks that enable seamless connectivity between legacy medical devices and modern cloud and on-premises platforms.

The engineering team is responsible for building secure, scalable, and reliable solutions that ensure data interoperability, integrity, and compliance across medical systems. The project is currently moving from solution design into active implementation, making this an opportunity to influence technical decisions, architecture, and engineering practices from an early stage.

Requirements

• 10+ years of commercial experience with C#/.NET (preferably .NET 7 or newer).
• 7+ years of hands-on experience developing desktop applications using WPF.
• Previous experience leading engineering teams or acting as a Technical Lead for at least 5 years.
• Strong debugging, troubleshooting, and root cause analysis skills, including experience working with complex legacy systems.
• Solid understanding of software architecture, application design, and desktop application development best practices.
• Experience working with API integrations and distributed systems.
• Ability to work independently with minimal supervision and make technical decisions in ambiguous environments.
• Strong analytical thinking and the ability to translate high-level business requirements into technical solutions by asking the right questions.
• Experience with effort estimation, task planning, risk identification, and delivery management.
• Excellent communication skills with confidence working directly with customers and product stakeholders.
• Pragmatic, collaborative, and humble mindset with strong ownership.

• Nice to have: experience with C++ and interoperability between native and .NET applications.

   

Responsibilities

• Lead the technical design, development, and delivery of complex desktop applications built with C#/.NET and WPF.
• Drive architectural decisions and establish engineering best practices to ensure high-quality, maintainable, and scalable software.
• Design and implement new features, integrations, and reusable components based on product requirements and customer needs.
• Analyze complex technical problems, perform root cause investigations, and provide reliable long-term solutions.
• Work closely with Product Owners and customer stakeholders to clarify requirements, define technical approaches, and translate business needs into implementation plans.
• Estimate development efforts, identify technical risks, communicate project status, and proactively address delivery challenges.
• Mentor and support engineers within the team, providing technical guidance and code reviews while fostering engineering excellence.
• Collaborate with cross-functional teams throughout the software development lifecycle, including design, implementation, testing, validation, and deployment.
• Contribute to the modernization of medical device software by enabling integration between legacy systems and modern cloud-based healthcare platforms while ensuring reliability, security, and interoperability.

Description

The project focuses on developing and maintaining an on-premises environment for hosting AI-enabled applications and processing imaging data.

The solution is deployed on dedicated physical server infrastructure located within customer facilities and hosts both third-party and internally developed software components.

The engineering scope includes development and automation of the server environment, Linux configuration, containerized deployments, infrastructure automation, system integration, and automated verification.

The team will work on improving deployment reliability, maintainability, security, and operational efficiency of the platform across different customer environments.

Requirements

• Demonstrated professional experience of 5–8 years in software development, with strong hands-on expertise in Python-based backend, automation, or infrastructure-related solutions.
• Strong experience working in Linux-based environments and developing software intended for deployment on physical or virtualized server infrastructure.
• Ability to work effectively in a cross-functional engineering environment and independently drive technical tasks from design through implementation and verification.

Required Skills:

• Advanced Python programming skills, including experience developing maintainable, production-grade applications and automation solutions.
• Strong practical experience with Linux OS, including system configuration, troubleshooting, scripting, and administration.
• Hands-on experience with Docker, containerized applications, image management, networking, and deployment.
• Practical experience with Ansible for infrastructure configuration, provisioning, and deployment automation.
• Understanding of DevOps practices, including CI/CD, build and deployment automation, configuration management, and environment management.
• Experience implementing automated unit tests and integrating testing into development and CI/CD workflows.

• Good understanding of networking, system services, logging, monitoring, and troubleshooting distributed or containerized applications.

   

Job responsibilities

• Design, develop, and maintain Python-based services, automation components, and infrastructure tooling for the AI Host environment.
• Develop and maintain automated provisioning and configuration processes using Ansible.
• Build and maintain Docker-based deployment environments.
• Configure, maintain, and troubleshoot Linux-based server environments used for on-premises deployments.
• Participate in the design and evolution of the AI Host platform architecture, ensuring scalability, maintainability, reliability, and security.
• Implement deployment and configuration automation to simplify installation and maintenance of the solution in customer environments.
• Develop comprehensive unit tests and automated verification mechanisms to ensure software quality and deployment stability.
• Contribute to CI/CD pipelines and continuously improve development, build, testing, and deployment processes.
• Investigate and resolve complex software, infrastructure, containerization, and operating-system-level issues.
• Conduct code reviews and contribute to engineering standards and development best practices.
• Collaborate with customers’ engineering stakeholders to deliver integrated solutions.
• Create and maintain technical documentation covering architecture, deployment, configuration, troubleshooting, and operational procedures.
• Evaluate and recommend appropriate technologies and tools based on project requirements and technical constraints.

Precoro is an innovative AI-powered procurement centralization & automation В2В SaaS platform, helping companies eliminate manual tasks and control purchasing activities across all subsidiaries. With over 1,000 customers in more than 80 countries, Precoro has proven its ability to create real business value and deliver substantial cost savings.

We are expanding our Customer Success team and looking for a Customer Success Manager to drive long-term value, build trust-based relationships, and foster a culture of customer advocacy across our North American B2B accounts.

💡 Why is this role important to us?

The main purpose of this role is to proactively help clients achieve their business goals using Precoro. As a strategic post-go-live partner, you will ensure high customer satisfaction, maximize retention, drive portfolio expansion, and turn our clients into active brand advocates.

🎯 Key Responsibilities:

• Account Portfolio Management: Own and nurture a portfolio of North American B2B accounts post-go-live.
• Strategic Engagement & Growth: Lead Executive Business Reviews (EBRs/QBRs), develop Joint Success Plans, and handle contract renewal and expansion conversations.
• Customer Health Monitoring: Continuously track product usage and health metrics, proactively identifying and mitigating churn risks.
• Consulting & Value Adoption: Consult clients on core procurement use cases, conduct refresher trainings for key users, and guide them through new product adoption, modules, and strategic integrations.
• Commercial Mindset (CS Sales): Confidently navigate discussions around pricing, contract renewals, upselling, and cross-selling.
• Voice of the Customer: Capture structured feedback, market insights, and product requirements to share with Product, Sales, and Marketing teams.

• Brand Advocacy: Engage satisfied customers in building case studies, leaving platform reviews (G2, QBO, etc.), and providing referrals.

   

🔍 What We Are Looking For:

• Proven Experience: Past track record in Customer Success, Account Management within a B2B SaaS environment.
• Exceptional Communication: Excellent English skills (both written and verbal) with strong presentation abilities and the capacity to engage in smooth, confident small talk with US clients.
• Commercial Acumen: Understanding that Customer Success is a growth-driver (not just technical support) and being comfortable discussing monetary aspects, price adjustments, and upsells.
• Problem-Solving & Adaptability: Process-oriented thinker capable of finding creative workarounds in complex customer setups.

• Resilience & Ownership: Ability to handle uncomfortable client conversations, take full ownership of results, and thrive in a fast-paced, scaling environment.

   

Nice-to-Haves:

• Experience working with North American / US clients.

• General understanding of how B2B Sales and Marketing functions operate.

   

Why you’ll love working at Precoro:

• Global Impact: You will work on a top-tier B2B SaaS product used by 1,000+ international businesses across the US, Europe, and worldwide.
• Trust-based Management: No micromanagement — your ideas and initiatives are always encouraged and truly matter.
• Supportive & Ambitious Team: You’re not alone — our team is open, honest, and always ready to support your professional journey.
• Reimbursement for Professional Growth: We invest in your development through courses, conferences, and educational resources.

• Flexibility & Balance: We care about results, not how long you sit at your desk + 26 paid days off annually + paid unlimited sick leave.

   

📋 What to Expect:

1. CV and Video Pitch Review
2. Test Task

3. Interview with the hiring manager (60 minutes)

    

The trial period will last 3 months, after that, you’ll get lots of congratulations!

Join the Precoro team and let’s create innovation together! 🤩 We truly appreciate every application, but will reach out only to candidates whose profiles align with the role.

We are looking for a senior automation QA engineer to own automated testing across our web and mobile products, and to raise the engineering quality bar across the team.

The split is roughly 70 / 30:

• 70% test automation - Playwright (web) and Maestro (mobile) suites, API and integration tests, test data and environments, CI quality gates, turning production failures into permanent checks.
• 30% product engineering - you write real code in the same repos the team ships from: unit and integration tests next to the developers, internal tooling, and small to medium features or bug fixes.

This is not a manual QA role, and not script-writing in isolation. We are looking for an engineer who happens to specialise in quality: someone who can pick up a feature ticket, implement it with tests, and pass code review.

Our stack

• Languages: TypeScript, JavaScript
• Backend: Node.js, Express
• Frontend: React, React Native
• Databases: PostgreSQL, MongoDB
• Infrastructure: AWS
• Testing: Playwright, Maestro, Jest / Vitest
• CI/CD: GitHub Actions

Test automation and quality engineering (~70%)

• Own the Playwright and Maestro end-to-end suites: fast, stable, parallelised, and honest about why a test failed.
• Design the automation strategy across the pyramid instead of pushing everything to the UI layer.
• Build API and integration coverage for Node.js / Express services, including auth, error paths, and data consistency.
• Own test data and environments: fixtures, factories, seeding, resets, and isolation between runs.
• Maintain quality gates in GitHub Actions, with useful artifacts: traces, videos, screenshots, logs.
• Treat flakiness as a first-class task: find root causes, fix waits and race conditions, track suite reliability as a metric rather than adding retries.
• Build reusable automation infrastructure: abstractions, custom fixtures, mocks, service virtualisation, shared helpers.
• Turn every escaped bug or production incident into a regression test.
• Report quality clearly: what is covered, what is failing and why, and what it means for a release decision.
• Join design and refinement early, so features are testable before they are built.
• Run targeted exploratory testing where automation is not yet the right tool.

Product engineering and feature work (~30%)

• Write unit and integration tests for production code in Jest or Vitest - real assertions and edge cases, not coverage padding.
• Implement small to medium features and bug fixes in Node.js, React, or React Native, to the same review standards as the rest of the team.
• Refactor for testability: break up tightly coupled code and introduce seams without changing behaviour.
• Review other engineers' code with specific, actionable feedback on test quality, error handling, and failure modes.
• Build internal tooling that shortens the team's feedback loop: scripts, CLI utilities, dashboards, mock services.
• Coach engineers on testing, error handling, retries, idempotency, and failure isolation, so quality is not owned by one person.
• Help troubleshoot production issues: read logs and traces, reproduce, drive to resolution. Occasional incidents outside working hours.

What we're looking for

• 4+ years in test automation, SDET, or software engineering, owning automated testing for a production web or mobile product.
• Strong JavaScript and TypeScript: typed, maintainable code, and a solid grasp of async behaviour, promises, and timing issues.
• Software engineering fundamentals: Git workflows, code review, debugging, design patterns, SOLID, and how HTTP, REST, auth, and async systems actually work.
• Unit and integration testing, not only end-to-end: mocking, test doubles, fixtures and factories, parameterised tests, and knowing when a unit test is the wrong tool.
• Owning a Playwright, Cypress, or equivalent suite at scale, including parallel execution and flakiness reduction.
• REST API testing: tooling, contract or schema validation, negative and edge cases.
• Reading and contributing to a production Node.js and React codebase: navigate unfamiliar code, trace a bug to its source, ship a fix with tests.
• Working SQL and PostgreSQL: query and verify data, understand schemas and migrations, use the database to set up and assert test state.
• Building CI/CD pipelines in GitHub Actions or equivalent: caching, parallel jobs, artifacts, and keeping pipeline time under control.
• Debugging across frontend, backend, database, and infrastructure.
• Clear async written communication: bug reports and test results people can act on without a meeting.

AI-assisted engineering (required)

We build AI features and use AI tooling daily. You do not need to be an ML engineer, but you should already work this way:

• Daily use of frontier models and agentic coding tools (Claude Code, Codex, Cursor) for tests, fixtures, refactoring, and code investigation.
• A repeatable way of giving agents context - instruction files, tool definitions, MCP servers, subagent roles - and the judgement to review output instead of merging it blindly.
• Understanding that AI-driven features cannot be validated by conventional assertions alone, and willingness to grow into evaluation work: golden datasets, scoring, regression gates.
• A practical sense of token spend and wall-clock time per unit of delivered work.