Jobs at Djinni

We are a Performa HR agency, and we're excited to find a top-notch professional for one of our clients. We're currently seeking an experienced Recruiter (non-tech) for the UnityFinance team.
 

Here's a short introduction to Performa HR agency:

Performa HR agency specializes in connecting top talent with leading companies. Our mission is to provide HR solutions that drive success for both employers and candidates. With a deep understanding of the industry, we are dedicated to helping businesses thrive by finding the right people for the right roles.
 

UnityFinance is an international payment service provider that helps businesses accept online payments from around the world.
 

Today, UnityFinance is:

•  Access to contributors from more than 150 countries worldwide
•  Access to over 100 payment methods, including bank cards, e-wallets,

cryptocurrencies, and local payment methods.
 

Working at UnityFinance is an opportunity to be part of a dynamic international team focused on innovation in the fintech industry. Employees get access to advanced technologies, solving problems on a global scale. The company values professionalism, initiative and desire for development, providing resources for training and career development.
 

Responsibilities:

🔹 Full-cycle recruiting: from candidate sourcing to hiring.

🔹 Collaborating with department heads to identify staffing needs.

🔹 Utilizing various sourcing channels, including professional networks and social

media.

🔹 Conducting interviews and assessing candidates competencies.

🔹 Maintaining a positive company image in the job market.
 

Requirements:

🔸 Minimum of 2 years of experience as a recruiter, preferably in IT, FinTech or iGaming.

🔸 In-depth knowledge of contemporary recruitment methodologies and tools.

🔸 Excellent communication and interpersonal skills.

🔸 Proficiency in English B2 level or higher.
 

We create an environment in which our specialists feel comfortable working

and achieving their goals with comfort and satisfaction:
 

• Convenient working hours
• Work from a comfortable office
• Paid holidays and sick leave
• Equipment of your choice
• We remember all important events

🌎Akvelon is an American company with offices in Seattle, Mexico, Ukraine, Poland, and Serbia etc. Our company is an official vendor of Microsoft and Google. Our clients also include Amazon, Evernote, Intel, HP, Reddit, Pinterest, AT&T, T-Mobile, Starbucks, and LinkedIn. To work with Akvelon means to be connected with the best and brightest engineering teams from around the globe and working with an actual technology stack building Enterprise, CRM, LOB, Cloud, AI and Machine Learning, Cross-Platform, Mobile, and other types of applications customized to client’s needs and processes.

We are currently looking for a Full-Stack SDE with experience in .NET and Angular to join our dynamic team.

Responsibilities:

• Develop and maintain scalable full-stack applications using C#, .NET (Framework & Core), Angular, and SQL
• Design and implement RESTful and GraphQL APIs
• Develop reusable and maintainable UI components using Angular and modern styling libraries
• Containerize and manage services using Docker
• Integrate and maintain data-driven systems with complex business logic
• Collaborate with cross-functional teams to define technical architecture and deliver high-quality features
• Debug and resolve issues across the stack, including Windows/Linux environments
• Optimize system performance and ensure seamless integration with other services and data sources

Requirements:

• 2+ years of professional experience with C# and .NET
• Proficient in Angular and TypeScript
• Strong knowledge of SQL and relational database design
• Hands-on experience with GraphQL
• Practical experience with Docker
• Knowledge of Linux operating systems, networking and debugging issues with Linux
• Knowledge of Windows OS, networking and debugging issues

Nice to Have:

• Experience with NgRx for Angular state management
• Familiarity with Kusto Query Language (KQL)
• Understanding of Site Reliability Engineering (SRE) concepts

Working conditions and benefits:

• Paid vacation, sick leave (without sickness list)
• Official state holidays — 9 days considered public holidays
• Professional growth while attending challenging projects and the possibility to switch your role, master new technologies and skills with company support
• Flexible working schedule: 8 hours per day, 40 hours per week
• Personal Career Development Plan (CDP)
• Employee support program (Discount, Care, Health, Legal compensation)
• Paid external training, conferences, and professional certification that meets the company’s business goals
• Internal workshops & seminars

Join us and take your career to the next level!

LoopMe, the leading outcomes-based platform, closes the loop on digital advertising. By leveraging our patented AI technology to optimize media delivery in real-time, we drive measurable uplift for business outcomes across brand lift, purchase intent, consideration, foot traffic, and sales.

We are looking for a motivated Junior InfoSec Specialist to join our security team. The ideal candidate will have a basic understanding of information security principles and a strong desire to develop practical skills in a dynamic, cloud-driven environment. You will assist with securing LoopMe’s platforms, learning from experienced team members and gaining exposure to modern technologies like Kubernetes, GCP, PostgreSQL, ClickHouse, Envoy, and Kafka.

Responsibilities:

• Support the development and maintenance of information security policies and procedures.
• Assist in performing risk assessments, security audits, and threat monitoring.
• Help monitor and respond to security incidents under supervision.
• Participate in maintaining security tools such as SIEM, DLP, and WAF.
• Learn and assist with integrating security practices into development workflows (Secure SDLC, code reviews).
• Help ensure compliance with security standards (ISO/IEC 27001, NIST, OWASP, CIS Controls).
• Participate in security awareness training for employees.
• Support the secure architecture of platforms including GCP, Kubernetes, ClickHouse, Kafka, PostgreSQL, and Envoy.
• Stay updated with emerging threats and vulnerabilities.

Requirements:

Education & Experience:

• Foundational knowledge of IT, cybersecurity, or system administration, demonstrated through formal education, self-learning, online courses, or hands-on experience.
• Internship, project participation, or up to 1 year of relevant experience is a plus.

Technical Skills:

• Basic understanding of computer networks and common protocols (TCP/IP, DNS, HTTP/S, VPN).
• Familiarity with at least one scripting language (Bash, Python, or PowerShell) and willingness to learn automation.
• Interest in cloud platforms (preferably GCP, AWS, or Azure).
• Basic knowledge of Linux/Unix administration.
• Understanding of information security principles (encryption, authentication, access control) is a plus.
• Willingness to learn and work with tools like SIEM, IAM/SSO/MFA, and modern cloud/data technologies (Kubernetes, Kafka, PostgreSQL, ClickHouse, Envoy).

Nice-to-Have Qualifications:

• Participation in security courses, bootcamps, or open-source security projects.
• Relevant certifications (e.g., CompTIA Security+, AWS/GCP/Azure Fundamentals, or similar) are a plus.
• Good written and verbal communication skills, attention to detail, and strong motivation to grow in information security.

Benefits:

• Competitive compensation package
• Flexible working schedule and the hybrid type of work
• Annual performance bonus
• One month of workation (you can work from any part of the world for one month)

Our client is scaling its Azure Infrastructure Buildout  covering Linux ABSL, Reporting, EcoManager, and Lionrock/Quota RP scopes. This managed‐service role involves developing and enhancing BSL support processes on Linux and Windows, integrating toolsets, and providing 8/7 DRI coverage during European business hours. You will join a team of Lead, Senior, Middle, and Junior engineers to deliver stable, production‐ready solutions and clear support documentation.

Requirements:
 

• 3+ years of C# development experience on both .NET Framework and .NET (Modern);
• Solid understanding of Linux (networking, debugging, package management);
• Solid understanding of Windows (networking, debugging, PowerShell or batch scripting);
• Proven ability to troubleshoot production issues on Linux and Windows servers;
• Availability for 8/7 DRI support for Sev2 incidents (9 AM–5 PM CET, Mon–Sun, incl. holidays) and 8/5 DRI support for Sev3 incidents (9 AM–5 PM CET, Mon–Fri);
• Ability to write and maintain concise Technical Support Guides (TSGs) and runbooks;
• Strong communication skills for remote coordination across European time zones.

Nice to Have:
 

• SRE or DevOps experience (CI/CD, infrastructure automation, monitoring);
• Familiarity with Azure components (VMs, networking, storage, IAM);
• Experience integrating or supporting BSL/ABSL toolsets;
• Exposure to reporting platforms or EcoManager‐style products;
• Basic scripting skills (Bash, Python, or PowerShell);
• Prior managed‐service or “follow‐the‐sun” support experience.

Responsibilities:
 

• Develop and maintain C# integrations between BSL toolsets and Linux/Windows environments;
• Troubleshoot networking and application issues on Linux servers (connectivity, permissions, logs);
• Troubleshoot service and configuration issues on Windows servers (services, registry, networking);
• Provide 8/7 DRI support for Sev2 incidents (acknowledge, investigate, mitigate) and 8/5 DRI support for Sev3 incidents;
• Author and update TSGs and runbooks for new features and common support scenarios;
• Collaborate with team members to review code, participate in design discussions, and mentor junior engineers;
• Attend up to one weekly status meeting (1-2 time a week, as late as 22:00 CET) to align on progress and incident trends.

Allowed locations:
Bulgaria, Poland, Serbia, Croatia, Portugal, Bosnia, Germany, Czech Republic, Spain, Italy, Denmark (less preferable: Georgia, Armenia, Kazakhstan, Egypt).

🌎Akvelon is an American company with offices in Seattle, Mexico, Ukraine, Poland, and Serbia etc. Our company is an official vendor of Microsoft and Google. Our clients also include Amazon, Evernote, Intel, HP, Reddit, Pinterest, AT&T, T-Mobile, Starbucks, and LinkedIn. To work with Akvelon means to be connected with the best and brightest engineering teams from around the globe and working with an actual technology stack building Enterprise, CRM, LOB, Cloud, AI and Machine Learning, Cross-Platform, Mobile, and other types of applications customized to client’s needs and processes.

We are currently looking for the Senior Full-Stack Engineer with experience in .NET and Angular to join our dynamic team and work on a long-term enterprise project for a leading global tech company.

Responsibilities:

• Develop and maintain scalable full-stack applications using C#, .NET (Framework & Core), Angular, and SQL
• Design and implement RESTful and GraphQL APIs
• Develop reusable and maintainable UI components using Angular and modern styling libraries
• Containerize and manage services using Docker
• Integrate and maintain data-driven systems with complex business logic
• Collaborate with cross-functional teams to define technical architecture and deliver high-quality features
• Debug and resolve issues across the stack, including Windows/Linux environments
• Optimize system performance and ensure seamless integration with other services and data sources

Requirements:

• 5+ years of professional experience with C# and .NET
• Proficient in Angular and TypeScript
• Strong knowledge of SQL and relational database design
• Hands-on experience with GraphQL
• Practical experience with Docker
• Knowledge of Linux operating systems, networking and debugging issues with Linux
• Knowledge of Windows OS, networking and debugging issues

Nice to Have:

• Experience with NgRx for Angular state management
• Familiarity with Kusto Query Language (KQL)
• Understanding of Site Reliability Engineering (SRE) concepts

Working conditions and benefits:

• Paid vacation, sick leave (without sickness list)
• Official state holidays — 9-11 days considered public holidays
• Professional growth while attending challenging projects and the possibility to switch your role, master new technologies and skills with company support
• Flexible working schedule: 8 hours per day, 40 hours per week
• Personal Career Development Plan (CDP)
• Employee support program (Discount, Care, Health, Legal compensation)
• Paid external training, conferences, and professional certification that meets the company’s business goals
• Internal workshops & seminars

Join us and take your career to the next level!

🌎Akvelon is an American company with offices in Seattle, Mexico, Ukraine, Poland, and Serbia etc. Our company is an official vendor of Microsoft and Google. Our clients also include Amazon, Evernote, Intel, HP, Reddit, Pinterest, AT&T, T-Mobile, Starbucks, and LinkedIn. To work with Akvelon means to be connected with the best and brightest engineering teams from around the globe and working with an actual technology stack building Enterprise, CRM, LOB, Cloud, AI and Machine Learning, Cross-Platform, Mobile, and other types of applications customized to client’s needs and processes.

We are looking for skilled Senior .NET Engineers.
You will play a key role in developing and maintaining backend integrations using C# across both .NET Framework and modern .NET, supporting tools and services running on Linux and Windows platforms. You will also contribute to improving support processes by writing Technical Support Guides (TSGs), and will be responsible for providing DRI support. This role offers the opportunity to work on high-impact systems in a dynamic, cross-platform environment.

Responsibilities:

• Design, develop, and maintain scalable backend services using C# and .NET
• Automate existing manual processes to improve efficiency
• Perform bug fixes to ensure application reliability and performance
• Handle incident resolution promptly to maintain system uptime and user satisfaction
• Provision and manage Azure IaaS resources, including Virtual Machines and App Services
• Utilize Azure monitoring tools
• Ensure seamless integration with downstream data sources
• Collaborate with cross-functional teams to define software architecture and solutions

Requirements:

• 5+ years of professional experience with С#,.NET Framework & .NET (Modern)
• Experience with or ability to quickly ramp up on Azure Functions
• Knowledge of Linux operating systems, networking and debugging issues with Linux
• Knowledge of Windows OS, networking and debugging issues

Nice to Have:

• Development knowledge of Angular
• Basic familiarity with Kusto Query Language (KQL) for querying and analyzing data
• Site Reliability Engineering (SRE) experience

Overlap time requirements:

DRI shifts are expected:

• 8/7, during 9am-5pm CET Mon-Sun, public holidays are included
• 8/7, during 9am-5pm CET Mon-Fri regular business hours
• 12/7, during 9am-9pm CET Mon-Sun, public holidays are included
• 12/5, during 9am-9pm CET Mon-Fri, public holidays are excluded
• 8/5, during 9am-5pm CET Mon-Fri regular business hours

Working conditions and benefits:

• Paid vacation, sick leave (without sickness list)
• Official state holidays — 9-11 days considered public holidays
• Professional growth while attending challenging projects and the possibility to switch your role, master new technologies and skills with company support
• Flexible working schedule: 8 hours per day, 40 hours per week
• Personal Career Development Plan (CDP)
• Employee support program (Discount, Care, Health, Legal compensation)
• Paid external training, conferences, and professional certification that meets the company’s business goals
• Internal workshops & seminars

Join us and take your career to the next level!

An international product company specializing in gambling products is looking for a proactive and responsible Front End Engineer in fast-growing team with High-load products.

Responsibilities:

• Integrate and support browser games based on the PIXI.js library;
• Develop new games from scratch (with commercial experience);
• Creating a game engine from scratch (with commercial experience);
• Develop and optimize high-performance applications using PIXI.js;
• Compose clean, efficient, and dependable code;
• Conduct code reviews and ensure compliance with coding standards;

• Optimize game performance by identifying and eliminating bottlenecks.

   

Requirements:

• 6+ years of experience as a Front-End developer, including slots development;
• Proficiency with JavaScript (Advanced Level), Typescript;
• Strong experience with PIXI.js;
• Experience with library React 18 version;
• Strong experience with States systems (like Redux, MobX, etc) + experience with StateMachine on Slots;
• Strong development experience (GSAP, Spine, etc);
• Solid understanding of OOP, SOLID principles, DI (Dependency Injection), client-side architecture, and design patterns;
• Strong experience with WebSockets, socket.io, etc;
• Experience with game optimization;
• Familiarity with GIT rebasing schema and submodules;
• English B1+;

• Ukrainian C1+.

   

Will be a plus:

• Knowledge of Node.js;
• Familiarity with RxJS;
• Experience with PostMessage and WebWorkers;
• Experience with HTML, CSS;

• Experience working with slot schema environments.

   

Competencies:

• Strong problem-solving skills, especially in critical situations;
• Leadership qualities and team collaboration;
• Analytical and communication skills;

• Initiative and proactive attitude towards improvement.

   

Work conditions:

• Competitive salary and Quarterly bonus system;
• Flexible schedule — You can choose convenient working hours (start work from 8 to 11, 8 hours/day) — No tracking systems;
• Remote work;
• Location - Europe;
• Business trips to Bratislava every 3-6 months - the company provides compensation of the expenses;
• Care for employees' work-life balance — 17 working days of vacation; unlimited sick leave; preserved public holidays, in accordance with Ukrainian legislation;
• Learning and professional development — Expert communities, paid professional courses and certifications, professional events;
• Care for employees' mental health - Corporate psychologist;

• Equipment - The company provides computers for work.

   

We value honesty, openness, friendliness, a positive attitude, and independence.
Let’s create a cool product with us:)

We’re looking for a hands-on data integration specialist with deep expertise in Informatica and practical experience with the Intelligent Data Management Cloud (IDMC). You will lead and participate in development of scalable, secure, and high-performance data pipelines supporting enterprise-grade integration, quality, and governance initiatives.

Key responsibilities:

• Build and maintain ETL/ELT pipelines using Informatica PowerCenter, Informatica Cloud Data Integration, and related IDMC services.
• Design and optimize data integration workflows across hybrid and multi-cloud environments.
• Implement data quality rules, lineage tracking, and governance policies using IDMC modules (Data Quality, Data Catalog, Governance & Privacy, etc.).
• Collaborate with data architects, analysts, and business users to deliver clean, trusted, and timely data.
• Monitor pipeline performance, manage exceptions, and create robust logging, alerting, and retry mechanisms.
• Produce technical documentation, mappings, and best-practice playbooks to enable scalable team adoption.

Required skills & experience:

• 4+ years building data pipelines using Informatica products, with at least 1–2 years in IDMC or Informatica Cloud environments.
• Strong knowledge of data integration and ETL/ELT patterns in cloud and hybrid ecosystems.
• Proficient in SQL and working with varied data sources (databases, APIs, files, SaaS platforms).
• Experience with data quality, lineage, and metadata management using Informatica tools.
• Familiarity with cloud platforms like GCP, AWS, Azure and associated data services.

Nice to have:

• Experience with IDMC services such as Cloud Application Integration, Informatica Data Governance, or Axon Data Governance.
• Exposure to data privacy, masking, or compliance frameworks (e.g., GDPR, HIPAA).
• Automation using Python, Shell, or DevOps CI/CD tools.
• Certifications: Informatica Cloud Data Integration Professional, IDMC Specialist, or equivalent.

Main Stack:
Vue.js, Node.js, NestJS, Java, TypeScript, AWS, Kubernetes (K8S), MongoDB
 

Requirements:

• 6+ years of experience in full-stack development with JavaScript and TypeScript
• Proficient with front-end frameworks: Vue.js, AngularJS, or React
• Strong back-end experience: Node.js, AWS, Kubernetes, PostgreSQL, Redis
• Skilled in designing, developing, and deploying microservices-based applications
• Proven ability to architect scalable and maintainable microservices
• Experience implementing CI/CD pipelines for automated testing, building, and deployment
• Ability to lead end-to-end projects and collaborate effectively with distributed global teams

We are looking for a motivated Junior/Middle C# developers with Azure

Our client is a multinational technology company renowned for its cutting-edge software, hardware, and services. The project is a platform that automates and orchestrates the build-out of new Azure data centers and cloud services.

Requirements:

- Strong experience with C# and .NET, with at least 4 years of experience;

- Experience with Azure cloud components;

- Hands-on experience with at least one testing framework (NUnit, TAEF, or MSTest);

- Experience in building and maintaining CI/CD pipelines;

- Solid problem-solving and troubleshooting skills;

- Good written and verbal communication skills in English;

Nice to have:

- Experience with Azure DevOps pipelines;

- Experience with Shell scripting;

Working Conditions:

- CET working hours ;

- B2B contract with paid vacation, sick leave, and public holidays;

- Supportive learning environment with mentorship from experienced developers;

- We have offices in Poland, Serbia, Kazakhstan, Georgia, and Armenia strategically located, technically well-equipped, and ready for your work.

Allowed locations for work:

Serbia, Poland, Georgia, Armenia, Kazakhstan, Egypt

We are a group of companies that has been operating globally since 2020. We are represented on the market by several sports and casino brands. Over the past year, we have successfully doubled our scale and received the Best Sportsbook Operator award at the SiGMA Awards.

We’re building an in-house media buying team for our iGaming brand, and we’re looking for a hands-on Team Lead Media Buyer who can both run traffic personally and lead a team of junior buyers and creatives.

You’ll launch campaigns, manage execution, build internal workflows, and prepare the foundation to grow into Head of Media Buying in the next 6–9 months.

What You’ll Do

• Launch and optimize paid campaigns (FB, TikTok, Google UAC, native, push, etc.)
• Manage full cycle: creatives, funnels, tracking, scaling
• Set up and lead a team (junior buyers, designer, dev/tech support)
• Coordinate creative production and landing page optimization
• Monitor performance KPIs (FTDs, ROI, Net Gaming), adjust strategy
• Build infrastructure for scaling: tracking setup, proxy/anti-detect, account farm strategy

What We Expect

• 2+ years of hands-on media buying experience (traffic you actually launched and optimized yourself)
• Experience managing or mentoring others (even a small team)
• Deep understanding of paid traffic logic and funnel testing (not just pressing buttons)
• Experience with multiple GEOs (Tier-1/Tier-2 preferably)
• Self-starter mindset — you can build systems, not just follow them
• Comfort working in gray/white verticals (Gambling, Nutra, Betting, etc.)

Nice to Have

• Direct experience in iGaming (Casino or Betting vertical)
• Familiarity with Keitaro, Binom, RedTrack, Voluum, etc.
• Understanding of cloaking, pre-landers, anti-detect setups
• Data-driven approach to scaling and campaign structure
• Experience managing $100k+ monthly budgets

We Offer

• Full remote setup, flexible hours (as long as performance is met)
• High level of autonomy — you’ll own your team and results
• Access to tech resources (devs, creatives, product team)
• Transparent KPIs and performance bonuses
• Career path to Head of Media Buying with hiring budget and strategic influence

About the role

We're looking for a Product Manager or Product Analyst who enjoys understanding user behaviour and turning insights into measurable growth. At Applica, you'll work across a portfolio of top-performing mobile apps, designing experiments and developing strategy through research, data analysis, and clear communication.

We're a low-bureaucracy, high-ownership environment where you'll have real impact across multiple app categories. If you thrive on the ideate-test-learn cycle, this role offers the opportunity to influence product decisions that reach millions of users.

What you bring
 

Essential experience:

• 2+ years as a Product Manager or Product Analyst, ideally with mobile apps
• Hands-on experience with user research, product analytics, and A/B testing (you know how to design experiments, segment users, and actually interpret what the data is telling you)
• Track record of driving improvements in activation, retention, engagement, and subscription monetisation
• Proficiency with analytics tools like Amplitude, Mixpanel, GA4, Tableau, or Looker
• Experience with A/B testing platforms such as Firebase, Statsig, Superwall, or similar (and you know about remote config)
• Strong communication skills in English - you can tell compelling stories with data
• Solid presentation abilities and stakeholder management (you know how to get buy-in without drowning people in details)
• Experience working cross-functionally with designers, developers, and marketers
   

Nice to have:

• Project or account management experience, especially in consulting or multi-client environments
   

What we offer

Flexibility that actually works: Remote-friendly with flexible hours. Work part-time or full-time on your schedule. We care about results, not when you're online.

Low bureaucracy, high impact: Minimal meetings, no micromanagement. Just a focused team that trusts you to do great work.

Diverse portfolio: Work on top mobile apps across Health & Wellness, Education, Productivity, and more.

Learn from the best: Collaborate with senior product and growth specialists who've been there and done that.

Office options: Premium workspace available in Kyiv & Lviv if you prefer hybrid or in-person work (completely optional).

Competitive compensation: Fair salary plus the satisfaction of working on real growth problems, not vanity metrics.
 

Your typical day

• Research and discovery: Dive into market and competitor analysis to inform product direction and hypothesis creation
• Data detective work: Analyse user behaviour, segment audiences, and spot growth opportunities hiding in the numbers
• Experiment design: Generate and prioritise hypotheses for testing
• Cross-team collaboration: Work with our UX designer, product analyst, developers, and marketing team to bring experiments to life
• Storytelling: Create clear, compelling presentations to share findings with clients and internal teams
• Ownership: Manage your own workflow and priorities with full autonomy and accountability
• Client partnership: Handle client relationships and account management
• User research: Potentially conduct user research to support our product analyst
   

If this sounds like the right fit, we'd love to hear from you.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid, and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

We build the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.

We’re seeking an experienced Lead Software Engineer who has a leadership background and remains highly involved in hands-on technical work.

Requirements:

• At least 5 years of professional experience as a Software Engineer.
• Experience managing people is essential, ideally including involvement in hiring and onboarding new team members.
• Experience with Python and Django (or a similar web framework) for web development, as you’ll be contributing to full-stack projects.
• Experience in domain modelling and working with HTTP and RESTful APIs.
• Experience building robust, fault-tolerant software systems.
• Familiarity with Celery and asynchronous processing.
• Experience working with PostgreSQL (Postgres).
• Problem-solving skills and a general interest in technology are key — we’re looking for someone who is diligent, thoughtful, and curious.

Will be a plus:

• Hands-on experience with Terraform, Packer, and Consul.
• Proficiency in using React and Redux for building modern frontend applications.
• Working knowledge of GraphQL and its integration into web services.
• Background in industry or finance-focused projects at Kraken is a strong advantage; alternatively, prior involvement in the UK energy sector is highly relevant.

Responsibilities:

• Leading a team of engineers.
• This role will involve line management duties, as well as being hands-on and close to the code.
• Your team will be building and maintaining a consumer site for our clients, offering Prepay to their customers (UK-based clients).
• Your team will be responsible for understanding how the product can be expanded to other geographies and countries, as well as roadmapping, hiring, and ultimately building a more generalised solution.
• You may get involved in hiring for your team as it naturally grows, conducting interviews, marking tech challenges, making hiring decisions.
• You’ll work very closely with the Product Manager, Pearl Gillard(based in London, UK).
• We're very excited to be growing our team. We're looking for skills and experience to help shape and define the future of not only our team, but the wider business at a global scale. If you're reading this and grinning, please apply! There are huge challenges to tackle, and we need amazing people who are keen to get stuck in. If this sounds like you then we'd love to hear from you.

Required Skills:

• Possess perfect communication skills.

• High emotional intelligence, empathy and patience when dealing with customers.

• Can and enjoy explaining processes step by step and guiding customers.

• Advanced written and spoken English and French (minimum B2).

• Previous experience in customer service in the gaming or iGaming industry (preferred).

• Polished and professional telephone manners

• Flexible and adaptable.

• Disciplined with a strong work ethic.

• Ability to multi-task.

• Stress-resistant.

• Proven ability to meet and exceed targets.

Responsibilities:

• Communicate with French-speaking customers via calls (primarily), email — ensuring a smooth, personalized, and engaging user experience. Present relevant bonus offers to increase activity and satisfaction.

• Identify user needs, understand their preferences and guide them toward the most suitable offers or features.

• Check and investigate issues on the platform by simulating user actions or testing scenarios. Report and document any technical problems clearly.

• Maintain a quality control efficiency of at least 80%.

• Achieve a minimum of 80-100 calls per shift.

• Ensure call efficiency of at least 35%.

• Leverage the existing customer base provided by your team leader for effective outreach.

• Establish strong relationships with customers, gaining their trust and confidence through attentive listening and empathetic communication.

• Demonstrate a comprehensive understanding of the company's products and services, effectively presenting them to customers and highlighting their benefits.

• Address customer objections calmly and persuasively, providing clear and convincing explanations to overcome concerns and secure sales.

• Identify and refer potential VIP customers to the VIP base.

• Escalate user issues to the relevant department and coordinate with internal teams to ensure timely resolution.

• Follow up with clients to ensure issues are resolved and promotions are correctly activated or used.

• Share ideas for feature improvements, user experience enhancements, and workaround solutions with internal teams.

• Inform users about new bonuses, games, and promotions — especially those tailored to their interests.

• Gather feedback directly from players and share insights with Product, Sales, and Marketing teams to improve offerings.

• Assist in onboarding and supporting new team members with product and process training (French support focus).

• Keep clear and accurate records of calls, cases, and work outcomes in Backoffice and internal working files.

• Consistently hit and exceed service KPIs – including contact rate, conversion rate, and customer satisfaction.

• Contribute to the growth of the team by mentoring less experienced agents and sharing your best practices.

• Stay sharp and informed through regular knowledge checks and product training to ensure top performance.

General terms and conditions:

• 9 hours shifts

• 21 working days of paid vacation in a year;

• 10 working days of paid sick leave in a year;

We are looking for a skilled Magento Full-Stack Developer with hands-on experience working with Hyvä themes to join our team on a short-term basis. This is a freelance/contract role for approximately 1 month.

If you're passionate about building high-performance, user-friendly eCommerce solutions and enjoy working in a collaborative environment — we’d love to hear from you!

What you'll do:

• Develop and maintain custom Magento 2 store functionality (front-end and back-end)
• Implement responsive, modern, and accessible UIs using Hyvä themes
• Optimize performance, scalability, and security
• Collaborate with the internal team to ensure timely delivery
• Debug and resolve technical issues efficiently

Requirements:

• 3+ years of experience with Magento 2 (full-stack)
• Solid knowledge of PHP, MySQL, HTML, CSS, JavaScript
• Proven experience with Hyvä themes (portfolio or examples appreciated)
• Familiarity with Magento best practices and standards
• Experience with Git and modern development workflows
• English communication skills (spoken and written – Upper intermediate level)
•  

Nice to have:

• Experience with Docker, CI/CD pipelines
• Headless or PWA Magento experience
• Magento certifications or contributions to the open-source community

We offer:

• Short-term contract (~1 month)
• Remote and flexible working conditions
• Competitive rate
• Opportunity to work on a fast-paced, high-impact project with a skilled team

If you're available now and want to be part of a focused, results-driven project — apply today!