Jobs at Djinni

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our client builds engaging gaming platforms in the sweepstakes and social casino space, combining free-to-play entertainment with real-money features. Their products include highly engaging casual games designed to attract and retain large audiences across digital channels.

Design plays a key role in business growth: creative assets are produced at high speed for user acquisition campaigns, social media, CRM, and promotional activities. The team works closely with performance marketing and product stakeholders to create visuals that not only look strong but also directly influence user engagement and campaign performance.

This is a fast-paced environment where creative work has visible impact and where strong design decisions contribute directly to product growth.

About the Role:

We are looking for a Marketing Graphic Designer to join a growing creative team and help shape the visual identity of multiple gaming brands.

In this role, you will own the full lifecycle of static creative production — from brief to final delivery — creating high-quality assets for marketing campaigns, social media, CRM, and promotional activities.

You will work closely with performance marketing, product teams, and external creative partners to turn ideas into visuals that support user acquisition, engagement, and retention. This role offers real creative ownership, room to bring new ideas, and the opportunity to influence visual direction in a fast-moving environment.

Key Responsibilities:

• Create on-brand visual assets for in-game interfaces, marketing campaigns, social media, email and CRM communications.
• Design logos, icons, typography and other branding elements to maintain a cohesive visual style.
• Ensure consistency of color, hierarchy and layout across multiple products and channels.
• Collaborate with performance marketing and product teams to adapt designs for user acquisition and promotional campaigns.
• Participate in brainstorming sessions, contribute concept sketches and design proposals.
• Optimize static graphics for technical requirements of advertising platforms and in-app environments.

Required Competence and Skills:

• 3+ years of professional graphic design experience, ideally in a digital or gaming context.
• Expertise in Adobe Creative Suite (Photoshop, Illustrator) and experience with Figma or similar tools.
• Strong attention to detail and precision in visual execution.
• Proven creative thinking and problem-solving skills under tight deadlines.
• Effective communication and collaboration skills with cross-functional teams.
• A portfolio demonstrating high-quality design work across digital channels.
• Upper-intermediate level of English (written and spoken)

Nice to Have:

• Experience designing for performance marketing and user acquisition campaigns.
• Background in the gaming industry or familiarity with social casino mechanics.
• Degree in Graphic Design or related visual arts field.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future.
We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA.

Join us as a Senior PR Manager!
 

Requirements

— 5+ years of experience in public relations, communications;
— Excellent writing, editing, and communications skills in Ukrainian and English;
— Experience developing and executing communications strategies across multiple markets or audiences;
— Strong understanding of media relations, reputation management, and strategic storytelling;
— Deep understanding of the Ukrainian media landscape and its specific dynamics;
— Ability to work effectively with senior stakeholders and cross-functional teams in a complex, fast-paced organizational environment;
— Strong cross-cultural communication skills, with the ability to collaborate effectively with colleagues and partners across different countries and cultural contexts;
— Results-oriented mindset with the ability to measure impact and continuously improve communication performance;
— Ability to think strategically and translate the strategy into concrete actions and measurable results;
— Proven ability to work independently, take ownership of projects, and drive initiatives from strategy to execution with minimal supervision;
— Background working in fast-paced industries such as technology, fintech, crypto would be an advantage;
— Experience working in international or multi-market environments would be an advantage.

Responsibilities

— Develop and lead the execution of PR strategy for WhiteBIT’s brand and reputation in Ukraine;
— Prepare and distribute communications materials including press releases, media statements, talking points, presentations, and executive briefings;
— Monitor media coverage, industry trends, and competitor activity to inform proactive communications planning and response strategies;
— Plan, manage, and oversee PR campaigns from concept through execution, measuring impact and optimizing performance;
— Build and nurture relationships with Ukrainian media and external partners to maximize coverage and reach;
— Identify and prepare spokespeople in Ukraine, including executives and product leads, on key messages and public appearances;
— Support crisis communications efforts, ensuring timely, accurate, and effective messaging in sensitive situations;
— Collaborate with internal stakeholders across marketing, product, legal, and leadership to align communications initiatives with business objectives;
— Oversee alignment of communications across other key markets with global PR and brand guidelines, maintaining consistency while allowing for local market adaptation;
— Advise executives and internal teams on communications strategies, media engagement, and key messaging to ensure consistent, impactful storytelling;
— Manage external PR agencies or consultants where applicable, providing clear briefs, guidance, and measurable outcomes;
— Perform additional duties and special projects as assigned to support WhiteBIT’s overall communications goals.

Strim Duo is a creative digital studio based in Limassol, Cyprus. We specialize in social game development, product engineering, UX/UI design, custom software solutions, mobile apps, and post-launch product support.
 

Our mission is to build products that work seamlessly across devices, delivering engaging experiences for millions of users worldwide.

We`re looking for a proactive and relationship-driven Retention Manager 

We’re looking for

• 3+ years of experience in account management, retention, or client success (B2B environment)
• Proven ability to manage client relationships and drive commercial outcomes
• Experience in the iGaming industry is a strong advantage
• Analytical mindset with the ability to identify performance gaps and opportunities
• Strong communication and negotiation skills
• Ability to work cross-functionally and manage multiple stakeholders
• Proactive, self-driven, and results-oriented approach

• Fluent English

   

Responsibilities

• Own the reactivation of inactive, underperforming, and churned B2B projects
• Re-engage operators that have fully stopped cooperation and understand reasons for churn and assess reactivation potential
• Analyze reseller and operator portfolios to identify activated but non-performing integrations
• Work closely with resellers to revive dormant operators within their networks
• Proactively reach out to inactive or churned partners to identify blockers
• Rebuild relationships and restart commercial activity through tailored reactivation approaches
• Coordinate internal teams (Product, Tech, Marketing) to support relaunch or reactivation scenarios
• Document churn reasons, reactivation outcomes, and recurring blockers for internal insights
• Transfer non-responsive or commercially blocked cases to the Sales team with full context and recommendations

Job Description

Amazon Web Services (AWS) – Kinesis, DMS, EMR, Glue, Lambda, Athena, Redshift, S3
Expertise in building data ingestion, ETL/ELT pipelines and orchestration on AWS
Experience with Change Data Capture (CDC) and real-time streaming data architectures
Proficiency in SQL and data modeling
Understanding of distributed systems and big data processing
Python for data transformations and scripting
Hands-on experience with orchestration frameworks like AWS Step Functions or Data Pipeline

Nice to Have:

Experience with data quality frameworks and monitoring
Knowledge of HIPAA or similar healthcare data compliance standards
Experience working in highly regulated environments

Job Responsibilities

• Design and development of scalable and reliable data pipelines in AWS using tools such as Kinesis, DMS, Glue, EMR, Athena, and Lambda.
• Define the architecture of the data ingestion and processing layer, considering performance, cost-efficiency, and maintainability.
• Collaborate closely with business stakeholders and technical teams to gather requirements, validate solutions, and align data flows with business needs.
• Propose and validate technical approaches and best practices for CDC, ETL/ELT, orchestration, data storage, and query optimization.
• Own the implementation of key data workflows, ensuring quality, security, and adherence to architectural standards.
• Conduct technical reviews, mentor junior engineers, and foster a culture of continuous improvement.
• Participate in strategic planning of the data platform and actively contribute to its evolution.
• Monitor and optimize performance of AWS-based data solutions, addressing bottlenecks and proposing enhancements.

Department/Project Description

The client is a pioneer in medical devices for less invasive surgical procedures, ranking as a leader in the market for coronary stents. The company’s medical devices are used in a variety of interventional medical specialties, including interventional cardiology, peripheral interventions, vascular surgery, electrophysiology, neurovascular intervention, oncology, endoscopy, urology, gynecology, and neuromodulation.
The client’s mission is to improve the quality of patient care and the productivity of health care delivery through the development and advocacy of less-invasive medical devices and procedures. This is accomplished through the continuing refinement of existing products and procedures and the investigation and development of new technologies that can reduce risk, trauma, cost, procedure time and the need for aftercare.

Responsibilities

• Developing functionality for personal accounts for webmasters and administrators.  
• Creation of a system for receiving and processing postback notifications from partners. 
• Integration of third-party services (SMS gateways, anti-fraud, Geo-IP).  
• Code coverage with tests (PHPUnit). 

Requirements

• At least 3 years of experience in commercial development on Symfony. 
• Ability to write clean, maintainable code (SOLID, DRY).  
• Experience with PostgreSQL (complex joins, indexes). 
• Experience with queues (Redis/RabbitMQ). 
• Attention to detail.  

From Ukraine to Europe: Nova Post Europe is already operating in 16 countries and continues to grow every day. Our team is united by a desire to move forward, achieve results, and explore new opportunities together. We are looking for people who want to create more — a large-scale European project born in Ukraine.

We are looking for an Account Manager who will be responsible for developing existing clients, building long-term partnerships, and driving revenue growth within the client base.

Key Requirements:
• Experience in managing a client portfolio with a focus on retention and growth, including increasing LTV and implementing upsell and cross-sell strategies
• Ability to build long-term partnerships and work with clients at the C-level
• Client development mindset with the ability to turn services into a competitive advantage for partners
• Analytical mindset with the ability to assess client performance, volumes, and propose effective solutions
• High level of customer ориентація, empathy, and ability to build trust
• Focus on client retention and revenue growth from the existing client base
• Languages: Hungarian — C1 (fluent), English — B2+. Knowledge of Ukrainian or Russian is a plus, but not mandatory.

Main Responsibilities:
• Relationship management: building and maintaining long-term, trust-based relationships with key clients
• Client development: identifying new client needs and expanding cooperation through upsell and cross-sell
• Contract renewal: ensuring timely renewal of existing agreements
• Issue resolution: proactively addressing client requests and issues, coordinating with internal teams
• Customer satisfaction: monitoring satisfaction levels, collecting feedback, and driving improvements
• Needs analysis: analyzing client business needs and adapting company solutions accordingly
• CRM management: maintaining accurate and up-to-date client data, interaction history, and opportunities in CRM
• Reporting: preparing regular reports on client portfolio performance and results
• Strategic planning: developing and implementing individual growth plans for key clients

We Offer:
Financial Compensation: Income consists of a fixed salary and a bonus system based on KPI fulfillment and economic standards.

Cooperation Model: Full-time employment (probationary period — 3 months).

Reporting Structure: Direct reporting to the Sales Director NPE (commerce and strategy) and the local Country Manager (operations).

Growth: The opportunity to influence processes and build a career in a rapidly growing international company.
 

Everything starts with the first step.
Submit your resume today — it’s time to create change together!

RESPONSIBILITIES

• Create accurate and detailed architectural drawings (sales plans) using Revit and/or AutoCAD
• Revise and update drawings based on feedback and design changes
• Convert architectural plans into clear, high-quality sales documentation following company standards
• Ensure all drawings adhere to established specifications, guidelines, and naming conventions
• Organize and maintain digital drawing files for easy access and version control
• Collaborate with internal teams across different time zones to align on project goals and updates
• Deliver high-quality work within set deadlines, demonstrating reliability and consistency
• Independently manage workload while maintaining attention to detail and precision in all outputs

REQUIREMENTS

• Minimum 2 years of hands-on experience in architectural drafting using Revit and/or AutoCAD
• Advanced proficiency in Revit and/or AutoCAD for creating detailed architectural drawings
• Strong understanding of architectural drawing standards and technical documentation
• Ability to interpret and convert architectural designs into high-quality sales plans
• Experience implementing revisions and maintaining drawing accuracy throughout iterations
• Solid organizational skills with experience managing digital files and adhering to naming conventions
• Comfortable working with remote collaboration tools and cloud-based file sharing systems
• Reliable internet connection and a well-equipped home office setup
• Proficient in written and verbal English for clear communication across global teams

Preferred Qualifications

• Degree or diploma in Architecture, Civil Engineering, Architectural Technology, or a related field
• Familiarity with Building Information Modeling (BIM) concepts
• Experience working on international or cross-border projects
• Knowledge of additional drafting or visualization tools is a plus

CLIENT REQUIREMENTS

• Strong Communication Skills: Ability to communicate clearly and effectively with team members across different time zones.
• Self-Motivated & Independent: Comfortable working remotely with minimal supervision while maintaining high productivity.
• Detail-Oriented: A strong focus on accuracy and quality in all aspects of drawing and documentation.
• Time Management: Proven ability to meet deadlines, prioritize tasks, and manage workload efficiently.
• Team Collaboration: Willingness to contribute to a collaborative, supportive team culture despite working remotely.
• Adaptability: Open to feedback and capable of implementing revisions quickly and accurately.
• Professionalism: Consistent, reliable, and committed to delivering work that meets company standards.

Format: Remote
Type: Full-time
Level: Senior

Gravira Group — a fast-growing international iGaming company — is looking for a results-driven Senior Affiliate Manager to strengthen our affiliate department and scale high-quality traffic from Tier-1 markets - CA and DE.

This role is for someone who thrives on results, takes ownership, and understands how to build strong, revenue-driving partnerships with affiliates.

Key responsibilities:

• Search, onboard, and manage affiliates and webmasters with high-quality traffic (FB/SEO/ASO/PPC) — including cold outreach
• Build and maintain long-term relationships with partners and ensure performance growth
• Analyze traffic sources, performance metrics, and ROI (ROMI 100%+ is the goal)
• Negotiate deals, optimize campaigns, and ensure top-performing partnerships
• Collaborate with the marketing and product teams to launch new offers and improve conversions
• Monitor daily statistics, payments, and fraud indicators
• Expand and diversify traffic channels across CA, DE, AT (Europe Tier-1)
   

Requirements:

• 2+ years of experience as an Affiliate/Partner Manager in iGaming
• Proven expertise working with CA, DE, and AT markets
• Strong understanding of affiliate management, traffic arbitrage, and performance marketing principles
• Hands-on experience with analytics systems and affiliate software (Postback, Voluum, Binom, Keitaro, etc.)
• Analytical mindset and data-driven decision-making
• Excellent negotiation, communication, and presentation skills
• Financial literacy and a goal-oriented approach
• English — Upper-Intermediate (B2) or higher
   

Would be a plus:

• Your own affiliate/webmaster database (Tier-1)
• Experience in cold outreach and onboarding new affiliates
• Existing partnerships with SEO/ASO /PPC webmasters
• Experience working in startups or dynamic iGaming environments
   

What we offer:

• Fully remote position with flexible working hours
• 20 days of vacation and paid sick leave
• Work with Tier-1 traffic and high budgets (Canada, Germany, Austria)
• A culture that values ownership, speed, and transparency
• Competitive compensation (base + % of profit)
• Opportunity to implement your own affiliate strategy and grow with the company
• Work in a result-oriented team that expects measurable performance from day one

We are looking for Affiliate Manager in our team.

Main tasks:

• Search, attract and onboard affiliate partners (review sites, content platforms, tipsters, streamers, etc.);
• Build partnerships using the Revenue Share model (main focus);
• Maintain and develop active partners: FTD growth, partner retention, optimization of cooperation terms;
• Negotiation of terms: RS/CPA/Hybrid (understanding, priority - RS), individual terms for large partners;
• Traffic quality control together with the product and retention;
• Work with tracking, reporting and analytics (FTD, CR, NGR, churn);

• Interaction with internal teams: Product, Retention/CRM, Marketing, Finance / Analytics.

   

Requirements:

• Experience as an Affiliate Manager in iGaming (casino and/or sportsbook);
• Work with Tier-1 GEO (UK, CA, AU, NL, etc.);
• Real-world experience with the Revenue Share model;
• Understanding the economics of traffic: FTD, NGR, LTV, the impact of bonuses and retention on partner income;
• Experience in attracting partners both through traffic purchase and through partnership;
• Negotiation skills and building long-term relationships;
• Ability to work for results and with KPI;
• Independence, responsibility, stress resistance;
• Experience working with CPA/Hybrid (at the level of negotiations and risk assessment);
• Understanding media buying logic, but without transitioning to buying;
• Experience in interacting with buying teams and spend model;
• Experience in pre-launch / soft-launch projects;

• Understanding legal / compliance restrictions in iGaming.

   

Working conditions:

• Full-time: Monday–Friday, 10:00–19:00
• Remote work format
• Access to all necessary tools for a productive workflow
• Professional development with the support of the company (courses, seminars, new projects)
• Support in learning corporate English
• Career growth opportunities in various projects and in various positions

Hello!
We are looking for CRM Manager in our team :)

Requirements:
iGaming experience required;
• Working specifically in a casino + sportsbook;
• Understanding the difference between:
 casino bonuses
 sports bonuses (free bets, odds boosts, etc.);
• Experience with the player lifecycle after registration;

Experience with Tier-1 markets (preferred)
Understanding:
• Regulation
• the bonus approach in Tier-1
• player behavior in the UK / CA / AU / NL / NZ

Responsibilities:
The manager will be responsible for the implementation and support of all bonus products:
• Welcome bonus
• Reload / re-deposits
• Cashback
• Freebet / odds boost (sports)
• Segmented bonuses
• Temporary promotions for sporting events
• Reactivation offers
 

Tasks:
• Transferring approved bonus rules to the platform
• Setting up conditions: wagering, terms, limits
• Testing the correctness of mechanics
• Daily monitoring of accruals
• Monitoring bonus costs and anomalies
• Working with anti-abuse logic (in conjunction with analytics)

Dexis Development

We are looking for a strong Solution Architect to join a technically complex MedTech product with an on-premise setup, geospatial data processing, secure integrations, and web/mobile components.

This role is for someone who can see the full picture, make solid architecture decisions, and align business goals with scalable technical solutions.

What you will do

• Design end-to-end architecture across backend, frontend, mobile, data, and integrations
• Drive architecture decisions and improve system scalability, security, and maintainability
• Work closely with engineering, product, and stakeholders
• Translate business needs into clear technical solutions
• Support discovery, estimations, planning, and architecture reviews
• Help teams build clean, reliable, and production-ready systems

Must have

• Strong experience as a Solution Architect / Software Architect / Lead Engineer
• Solid background with PHP / Symfony
• Good experience with Python
• Strong understanding of React.js and modern frontend architecture
• Experience with REST APIs, system integrations, SSO, RBAC
• Strong knowledge of PostgreSQL, caching, and performance-oriented systems
• Experience with Docker and production environments
• Good understanding of secure and data-sensitive systems
• Ability to work in a complex architecture with multiple domains and stakeholders

Nice to have

• PostGIS, GeoJSON, OpenStreetMap, QGIS, OpenRouteService
• Apache Airflow
• Flutter
• Apache Superset
• Experience in MedTech / Healthcare / regulated products
• Experience with on-premise environments

Tech stack

Backend: PHP, Symfony, Python, TypeScript, REST API
Frontend: React.js, React 19, Vite, Shadcn/ui, Radix UI, Zustand, TanStack Query, React Hook Form, Zod
Mobile: Flutter
Database: PostgreSQL, PostGIS, Redis
GIS: OpenStreetMap, GeoJSON, QGIS, OpenRouteService, Kepler.gl
BI: Apache Superset, deck.gl
DevOps / Data: Docker, docker-compose, Apache Airflow
Security / Compliance: GDPR, SSO, RBAC
Architecture: on-premise only, two-server model, schema contract, staging ingestion

Languages

• English — mandatory
• Russian or Ukrainian — mandatory

Why join us

• Challenging architecture tasks
• Real product impact
• Long-term collaboration
• Direct communication and fast decisions
• Strong engineering environment

Description

Our client is an innovative medical device manufacturer in the United States that develops devices and software applications.

At this project, you will have a great opportunity to be involved into the full development life cycle of medical software, which is intended to help individuals by processing certain information taken from medical devices to identify health trends and to track daily activities. Additionally, there are opportunities to work with medical devices in the scope of end-to-end testing.

Requirements

Must Haves:

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field
• 3+ years of work experience
• Minimum 2+ years with a security-focused role or equivalent hands-on experience implementing secure systems.
• Strong programming skills in C# or a similar modern object-oriented programming language.
• Experience with low-level embedded serial communication protocols such as UART, and USB. 
• Proficiency in C# and good coding style, with good commenting habits
• Experience in developing dynamic-link libraries (DLL) to create APIs
• Experience developing software to interface with devices and test equipment, over TCP/IP, USB, or serial communication
• Comfortable comprehending code in various languages, including C and Python
• Familiarity with version control systems (Git), and release methodologies
• Disciplined and detail-oriented; consistently delivers robust, readable code
• Excellent proactive communication skills, both verbal and written, including through collaboration
• tools (e.g., Jira, Confluence, Teams)
• Excellent analytical, independent problem-solving skills, and ownership of deliverables

Nice to have:

• Some exposure to using web APIs over REST is a plus
• Familiarity with software QA processes in regulated environments (e.g., medical device, FAA, SEC, DoD, Title 21 CFR Part 11) is preferred.
• Understanding of microprocessor features such as digital I/O, timers, ADCs, UARTs, low power
• modes, etc.
• Comfortable reading hardware data sheets
• Experience developing drivers to control lab equipment such as oscilloscopes, multimeters, and power supplies

Job responsibilities

• Design and develop secure, high-quality C# software for manufacturing tools and fixtures used in the production of our Cardiac monitoring devices.
• Collaborate with the software team on the design, implementation, and documentation of secure software systems that support manufacturing and production processes for medical devices.
• Define and enforce cybersecurity best practices throughout the manufacturing software development lifecycle (SDLC), including code reviews, and vulnerability assessments.
• Familiarity with NIST SP 800-series security controls for software design, including the implementation of Multi-Factor Authentication (MFA), identity management, and cryptographic best practices.
• Collaborate with manufacturing engineering, IT/OT teams, quality, and regulatory functions to ensure that production software systems meet both operational and security requirements.
• Develop and maintain secure interfaces between manufacturing equipment and other enterprise systems.
• Support compliance with medical device and cybersecurity standards, including FDA Premarket Cybersecurity Guidance, ISO/IEC 81001-5-1, IEC 62304, ISO 13485, and ISO/IEC 27001.
• Support verification and validation activities, including documentation aligned with medical device regulatory frameworks

Media Miami is an affiliate publisher. We drive traffic to advertiser and brand partners through our owned channels, and affiliate revenue is a core part of our business. We are looking for an Affiliate Partnerships Manager to take ownership of our most important partner relationships, protect and grow the revenue we generate from our traffic, and make sure we are always getting the best possible terms from the partners we work with.

This is a high-level role. You will be dealing with major partners and significant revenue, which means the bar for accuracy, responsiveness, and commercial thinking is high.

Requirements

• 4+ years working in affiliate or performance marketing, ideally on the publisher or traffic side
• Strong experience in at least one: finance, nutra, astrology, manifestation, or similar
• Experience negotiating payouts, CPAs, or commission structures directly with advertisers or networks
• Solid understanding of tracking: links, sub-IDs, attribution, and what breaks things
• Highly organized with a zero-mistakes mindset; you build systems so nothing slips
• Strong, clear communicator in English (C1 or above)
• Comfortable managing multiple partners and deadlines simultaneously
• Motivated to work hard, grow fast, and perform at a high level consistently

• Comfortable with irregular hours when the role demands it

   

 Nice to have

• Familiarity with affiliate platforms such as Impact, CJ, or ShareASale
• Background in affiliate or performance marketing
• An existing network in the affiliate or digital media space

• Experience attending or presenting at industry events

   

  Core Responsibilities

1. Partner communication & coordination
Act as the main contact for advertisers, networks, and managers. Keep communication tight (promos, updates, feedback, follow-ups), build strong relationships, and move quickly on new opportunities.

2. Payout negotiation & deal management
Negotiate commissions, CPA, and bonuses to maximize revenue. Regularly review and improve terms using performance data, push undervalued partners, and manage renewals/escalations.

3. Links, tracking & execution
Own tracking (links, sub-IDs, parameters) and fix issues fast. Prepare and share promo assets, coordinate launches, and keep records organized.

4. Performance & growth
Monitor performance, identify missed revenue, and streamline operations. Focus on improving earnings and execution now; conferences support long-term growth.

 Who fits this role

You understand how the affiliate industry works from the publisher side of the table. You know that we are the ones sending traffic, and you are not shy about using that leverage to get better terms. You are organized enough to manage a large partner roster without things falling through the cracks, responsive enough that partners feel well looked after, and commercially sharp enough to know when a deal is not working in our favor. You are motivated by results, comfortable in a fast-moving environment, and looking to grow with a team that holds itself to a high standard.

 What you get:

• Multinational and intercultural experience
• Corporate library
• A world-class team to work with
• Growth opportunities
• Cutting-edge frameworks and technologies
• Competitive salary
• Common team activities (football, basketball, tennis, board games, and more)
• Bonuses according to the policy
• 21 paid vacation days & 14 paid sick leaves
• Work-life balance
• Cozy office in Warsaw available for you whenever you need it
• Coffee, tea, sweets, fruits, and more snacks
• Adequate teammates

 Interested?

We’re always on the lookout for passionate, driven, and curious people to join our team.

If that sounds like you - we’d love to hear from you!

About the position:

We are looking for a Database Developer to join our team and contribute to the development and support of a large-scale enterprise application. In this role, you will work on a mission-critical system, ensuring stability while also driving the implementation of new features and performance improvements. You will collaborate closely with cross-functional teams, participate in architectural discussions, and apply best practices throughout the full software development life cycle.

Key Responsibilities:

• Design stable, reliable and effective database structure.
• Optimize and maintain legacy systems.
• Modify database structure according to user requests and perform tests.
• Solve performance issues.
• Liaise with developers to improve systems and establish best practices.
• Gather user requirements and develop new features.
• Provide support to users of our systems.
• Ensure all business system meet company to performance requirements.

Requirements:

• Deep understanding of database design process (tables, indexes).
• Knowledge of query perfomance tuning mechanisms.
• Ability to work with query and database metrics.
• Experience in writing complex stored procedures.
• Knowledge of ETL processes.
• Experience of 3 years working with IBM DB2 or Oracle, or MS SQL (complex databases).

We Offer:

• Competitive salary package and performance-based motivation system.
• Opportunity to work in a financially strong, fast-growing multinational company.
• Constant interaction with global teams of professionals.
• Access to continuous professional development: training, certification programs, events, and team buildings.
• Gifts and bonuses for significant life events, corporate awards, and long-service recognition.

Join ArboStar — Revolutionize Tree Care with Us!
ArboStar is the leading all-in-one business management platform crafted by arborists, for arborists. Since 2013, we’ve been empowering tree care companies to streamline operations, reduce costs, and boost profits. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction.
At ArboStar, we pride ourselves on fostering a dynamic and supportive work environment. We value creativity, collaboration, and dedication to excellence. Join our team and help us transform the tree care industry with cutting-edge technology and outstanding service.

Why ArboStar? At ArboStar, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the tree care industry with innovative technology and outstanding service.

We are seeking a Technical Support Specialist to lead client support during implementation, resolve technical challenges, and improve overall service quality under Customer Success. In this role, you will act as a key liaison between clients and internal teams, ensuring a seamless user experience while driving continuous improvements in our technical support processes.

Key Responsibilities

Client Support During Implementation

• Collect and assess technical issues from newly signed clients to ensure a smooth and efficient onboarding process.
• Lead troubleshooting meetings and provide real-time technical support via Google Meet, phone calls, and recorded training materials to ensure effective issue resolution.
   

Technical Support & Client Assistance

• Act as the first point of contact for clients experiencing technical issues.
• Manage client requests via emails, calls, and CRM systems.
• Address customer queries via live chat quickly and effectively.
• Diagnose and troubleshoot technical problems, escalating complex cases to developers while maintaining a high level of client satisfaction.
• Create and manage bug reports, tracking issues using CRM platforms such as Jira, Pipedrive, or similar systems.
• Work closely with the QA department to reproduce and analyze errors for effective resolution.
   

Ongoing Client Success & Engagement

• Proactively check in with clients to ensure continued system usage, resolve potential issues, and enhance customer satisfaction.
• Assist in developing user guides, FAQs, and other training materials to improve client self-sufficiency.

Requirements

Technical & Industry Experience

• Experience in the IT industry (client onboarding, technical support, or customer success in a B2B SaaS environment).
• Strong technical troubleshooting skills and ability to communicate complex concepts clearly to non-technical users.
• Familiarity with CRM platforms such as Pipedrive, Jira, Zendesk, or similar systems is preferred.
   

Communication & Training Skills

• Excellent English communication skills (C1 or higher), both written and verbal.
• Strong presentation and training skills, with the ability to conduct client sessions via Google Meet or phone.
   

Professionalism & Organization

• Highly organized and self-motivated, capable of handling multiple tasks and shifting priorities.
• Customer-focused approach with a commitment to providing excellent service.
   

Flexibility & Work Schedule

• Ability to work from 16:00 to 00:00 (Kyiv time).
• After three months of employment, a schedule from 08:00 to 16:00 (Kyiv time) may be available, depending on the position.
   

Preferred, but not required

• Experience in technical writing.
   

What We Offer

• Fully remote work.
• An opportunity to significantly influence the direction of the company.
• Steep learning curve and personal growth opportunities.
• Access to courses and training.
• Corporate English language training.
• 10 days paid vacation.
• Competitive salary.
• Work in a green industry.