Jobs at Djinni

About the Role 

We are looking for a Product Designer to create intuitive, user-centered digital solutions that help farmers and agribusinesses make better decisions. Our digital product aims to simplify complex agricultural data into actionable insights, making UX design a central element of the product lifecycle. 

Key Responsibilities 

User Research & Insights 

• Conduct qualitative and quantitative user research (interviews, surveys, analytics) to understand user goals, pain points, and workflows. 
• Translate research insights into actionable artifacts and clearly defined product and UX requirements.  
• Contribute to product hypothesis definition and strategic decision-making. 

Interaction & Visual Design 

• Design end-to-end user experiences across web and mobile platforms. 
• Create user flows, mockups, and high-fidelity UI designs. 
• Ensure designs are intuitive, visually consistent, accessible, and aligned with the company’s design standards.  

Prototyping & Validation 

• Build interactive prototypes to validate product hypotheses. 
• Conduct usability testing and synthesize findings. 
• Iterate based on user feedback, analytics, and stakeholder input.  

Collaboration 

• Work closely with developers, and agronomy experts to integrate UX design into product implementation. 
• Support development teams with design handover and QA of user flows.  

Design Systems 

• Contribute to and maintain scalable design systems. 
• Extend reusable components across web and mobile platforms. 
• Ensure a cohesive experience across the entire product ecosystem.

Usability & Performance 

• Track user behavior and product metrics to evaluate usability and improve user engagement.  

Required Skills and Qualifications 

• UX/UI Design tools: Figma, AI, etc.  
• Research methods: Usability testing, user interviews, analytics analysis.  
• Prototyping: Low- and high-fidelity interactive prototypes.  
• Design systems: Ability to maintain and extend reusable design components.  
• Communication: Strong collaboration across local and global teams. 
• English: Strong verbal communication skills with the ability to communicate clearly and confidently. 
• 3–5+ years of professional UX/UI design experience (product design preferred).  
• Portfolio showcasing UX process (research → ideation → prototyping → delivery).   

What You’d Work On 

Users of Cropwise Operations range from farmers and farm managers to agronomists and retailers. Product designers help bridge complex agronomic data into clear, actionable user experiences — especially in mobile and web applications that support farm management, product analysis, and decision-making.  

The Company Offers 

• Opportunity to be a part of a best-in-class product that is used by thousands of companies around the world.  
• Annual performance bonus scheme.  
• Career growth opportunities.  
• An environment where you need to seek and implement unique solutions.  
• Training and development programs.  
• Young and dynamic team with a friendly and open culture.  
• Health and life insurance for employees and your family members.  
• 32 working days of paid annual leave and sick leave. 

N-iX is looking for a Lead/Senior Node.js Engineer for one of our clients.

The first Israeli SMS aggregator - connecting businesses of all sizes to the world with an API that developers love with a live, large-scale messaging platform powering tens of millions of events daily under strict SLA requirements. We provide the backbone infrastructure that enables reliable and real-time communication at scale.

Role mission
Join the core engineering team of client, a live large-scale messaging platform, and act as a production-grade backbone engineer responsible for systems processing tens of millions of events per day under strict SLA requirements.

This is a long-term, full-time role focused on stability, scalability, and reliability, rather than feature velocity at the expense of quality.

Key Responsibilities:

• Design, develop, and maintain large-scale messaging and event-driven backend platforms.
• Drive migration initiatives from monolithic to microservices architectures.
• Champion low-latency, real-time system operation (WebSockets, Socket.IO, streaming pipelines).
• Ensure reliability and observability through strong monitoring and incident handling systems.

• Collaborate and integrate deeply with the engineering team to guarantee long-term platform evolution and quality.

   

Mandatory Experience:

• Backend Engineering: 6+ years of hands-on backend experience.
• Expertise: Node.js, TypeScript at a production and expert level.
• Architecture: Microservices design and migration from monoliths.
• API Design: REST, OpenAPI / Swagger.
• High-Load Messaging: Proven experience with high-throughput systems; message queues/event-driven (Kafka or RabbitMQ mandatory).
• Resilience: Handling backpressure, retries, DLQs, idempotency, rate limiting, failure isolation.
• Realtime Systems: Experience with realtime systems (WebSockets, Socket.IO, WebRTC, streaming pipelines), processing telemetry or delivery reports.
• Databases & Caching: PostgreSQL/MySQL (schema design, performance tuning), Redis for caching/buffering.
• Cloud & Deployment: Strong experience with GCP, Docker, CI/CD pipelines.
• Observability: Prometheus, Grafana, Datadog, Sentry, or Kibana.

• Production Readiness: Experience in incident response and on-call rotations.

   

Strong Advantages (Nice to Have):

• Payments, fintech, or banking system experience.
• Security and authentication (JWT, OAuth2).
• Infrastructure as Code (Terraform).
• Kafka at scale.
• Technical leadership, system ownership roles.

• Experience with unstable third-party APIs.

   

Soft Skills:

• Strong ownership and system-level thinking.
• Calm under pressure, Excellent English communication.
• Team-first orientation (not freelance-focused).

• Proactive and independent within a collaborative environment.

   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

SBC Performance is a digital marketing and ad-tech ecosystem partnering with the world’s top ad platforms to drive performance. We help brands scale globally through high-converting creative marketing solutions and smart campaign optimization. We’re proud to be elite partners with TikTok (Top 1 globally), Meta (Top 10), and Google.

With 250+ professionals across international arena, including the US, Czech Republic, Poland, Ukraine, etc we are building a fast-moving, data-first performance culture.

We are looking for a Middle Recruiter who will independently manage full-cycle hiring in a dynamic, performance-driven environment.

This role involves handling multiple vacancies simultaneously, closely collaborating with Hiring Managers, and maintaining a strong focus on both quality and speed of hiring.

Key Responsibilities

• Manage full-cycle recruitment (from intake meeting to candidate’s first working day).
• Conduct structured interviews.
• Organize and coordinate all stages of the hiring process.
• Manage the recruitment funnel and ensure SLA compliance.
• Maintain ATS and prepare recruitment reports.
• Collaborate with C&B on offer preparation.
• Ensure a positive candidate experience throughout the process.

Requirements

• 2–4+ years of recruitment experience.
• Proven experience in full-cycle hiring.
• Experience in digital / IT / product environments.
• Ability to manage a high volume of vacancies.
• Strong offer negotiation skills.
• English —C1 .

Working Conditions

• Prague-based or fully remote.
• Flexible schedule (start between 9:00–11:00 CET).
• Equipment provided.
• Paid vacation and sick leave.
• Educational budget.
• Open feedback culture.

Privacy Notice: https://sbc-performance.com/notice-privacy-for-recruitment/

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. The team in Ukraine is part of the global WhiteBIT team, which unites more than 1,200 professionals worldwide. Each of our employees is fully engaged in creating a new world order in the Web3 era.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.

The future of Web3 starts with you: join us as a Talent Sourcer!

Requirements:

— 2+ years of proven experience as a Talent Sourcer or in a similar recruitment role, with a strong record of identifying and attracting top talent.
— Deep expertise in sourcing for a wide range of roles: from junior to executive level, across multiple global markets.
— Experience with sourcing automation and optimization tools or methods.
— Strong interpersonal, communication, and stakeholder management skills.
— A self-motivated, results-oriented mindset with the ability to work independently and manage multiple priorities.
— English proficiency at an upper-intermediate level or higher.
 

Responsibilities:

— Develop and implement innovative sourcing strategies to attract potential candidates.
— Utilize various channels, such as job boards, social media, and professional networks, to find and engage candidates.
— Conduct thorough candidate searches and maintain a robust pipeline of talent for current and future roles.
— Collaborate with hiring managers to understand specific job requirements and candidate qualifications.
— Screen and evaluate candidates based on their skills, experience, and cultural fit within the organization.
— Build and maintain relationships with candidates, providing them with a positive experience throughout the recruitment process.
— Continuously analyze and improve sourcing approaches, measuring effectiveness, and adjusting strategies as necessary.
 

Work conditions:

Achieve Big Goals With Us:
— We provide everything you need for success.
— Modern equipment.
— Сomfortable working conditions, and an inspiring environment to help you thrive.
Work-Life Balance Matters:
— 24 сalendar days break for rest.
— Additional days off for national holidays.
Driven by development:
— Access to exclusive crypto education courses.
— Opportunities for external training.
Global Collaboration:
— Work alongside professionals from around the world, exchange experiences, and contribute to unique projects.
Care Beyond Work:
— We provide time and support during life’s most important moments.

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!

WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

About Us:

We are building technology that makes sustainability and decarbonization core elements of modern business. Our software provides partners with advanced carbon management tools that simplify compliance, reduce emissions, and support success in a sustainable economy.

Our mission is to automate and scale carbon management processes, helping companies optimize operations, reduce emissions across products and supply chains, and contribute meaningfully to the fight against global climate change.

Position Overview:

We are seeking a highly skilled and versatile Senior Backend Engineer to join our team in Berlin.

You bring strong expertise in data engineering, solid Python skills, and hands-on experience with AWS. You are comfortable designing and managing complex data processes and cloud infrastructures.

Responsibilities:

• Develop and maintain backend architecture and scalable data pipelines;
• Collaborate closely with product managers and engineers to build a world-class data platform;
• Shape core data capabilities and contribute to strategic technical decisions;

• Ensure reliability, performance, and scalability of data systems in production.

   

Requirements:

• 5+ years of experience working with large-scale data in production environments;
• Strong proficiency in Python and TypeScript;
• Experience with web frameworks and familiarity with DevOps, MLOps, and/or DataOps practices;
• Hands-on experience with AWS, CloudFormation, and CDK for infrastructure management;
• Strong understanding of scalable databases and cloud-based data pipelines;
• Excellent communication and teamwork skills;
• Openness to learning, experimenting, and acknowledging knowledge gaps;

• Upper-Intermediate English or higher.

   

What We Offer:

• A key role in advancing impactful climate technology;
• Strong growth opportunities within a rapidly expanding company;
• A dynamic and supportive work environment that values innovation, initiative, and diversity.

Do you love turning clean Figma designs into fast, scalable Shopify builds?

In this role, you’re not just coding sections. You are building high-performing Shopify stores that power real eCommerce growth.

If you enjoy solving problems, writing clean code, and shipping projects without being babysat, this is your role.

At Fuelerate, development is not about “just making it work.”
It’s about building clean, scalable foundations that perform under pressure.
We value ownership, speed, quality, and problem-solving.

You’ll thrive here if:

• You fix problems before being asked
• You think logically
• You care about code quality
• You move fast but clean

You won't enjoy this role if:

• You need constant instructions
• You write messy, patch-style code
• You wait for someone to solve problems for you
• You move slowly

We want builders, not task-followers.

This role exists to turn Figma designs into scalable, clean Shopify builds.

You will:

• Build full Shopify redesigns from scratch
• Convert Figma designs into pixel-perfect Shopify themes
• Customize themes cleanly using Liquid and JSON templates
• Develop CRO-related test variants
• Implement performance best practices
• Optimize for speed and technical SEO fundamentals
• Collaborate with Designers, PMs, CRO specialists, and QA
• Debug efficiently using DevTools
• Use AI tools to improve speed and productivity

You’ll work on real client stores.

Your builds must be scalable, logical, and easy to maintain.

To succeed, you must understand Shopify deeply, not just surface-level theme editing.

• Strong Shopify Liquid knowledge
• Deep understanding of Shopify theme architecture
• Solid HTML, CSS, JS
• Experience replicating Figma designs accurately
• Familiarity with GitHub
• Strong debugging skills
• Understanding of performance and SEO basics
• Agency or multi-client experience preferred

Not a fit if you…

• Need babysitting
• Avoid solving problems independently
• Ship sloppy code
• Break things during simple updates
• Move slowly without urgency

Why Fuelerate

• We are a performance-driven growth partner for Shopify brands.
• Fully remote
• Real ownership
• No corporate bureaucracy
• Fast-moving team
• Growth path → Senior Dev → Tech Lead → Head of Dev

If you perform, you grow fast.

Details

Type: Full-time
Trial: 3 months
Reports to: Head of PM & Development
Compensation: $1,700–$2,200/month, based on experience and performance.

Ready to Apply?

Submit your application through the official link only.
Applications sent via DM or email will not be considered.

Location: Remote
Employment: Service Agreement (Full-time)

From Kyiv to Dubai, from Riga to Toronto — SolveX is where fintech meets global ambition.
We’ve been in payments for years — high volumes, established reputation, strong merchant network, and deep expertise in high-risk industries.

Now we’re strengthening our Sales & BizDev team and opening a role for a Business Development Manager who understands the igaming/high-risk ecosystem, knows how to build strategic partnerships, and brings a warm or hot contact base.

About SolveX

SolveX is a leading fintech company specializing in payment solutions for high-risk industries.
Before the war, SolveX dominated the Ukrainian payments market as the top provider for major merchants and aggregators. In 2024, we relaunched from Kazakhstan — and today we process over $100M in monthly transactions, rapidly expanding across Europe, Asia, and Canada.

With offices in Almaty, Kyiv, Riga, Warsaw, Dubai, and a global remote team, we combine local presence with international reach.
Our strength? Building localized payment methods and tailor-made solutions that accelerate onboarding, compliance, and merchant growth.

Your Mission

Drive SolveX’s market expansion and develop new commercial opportunities across Asia, CIS, and LATAM.
You’ll focus on opening markets, establishing partnerships, and building a strong, sustainable pipeline of high-value merchants.

What You Will Do

• Identify and develop new business opportunities in assigned regions (Asia / CIS / LATAM)
• Build and maintain long-term partnerships with merchants, aggregators, and industry players
• Conduct daily outreach and active BD pipeline development
• Manage the full cycle of deal development: discovery → pitch → negotiation → partnership launch
• Collaborate with Tech, Compliance, Product, Finance, and Legal teams to create tailored solutions
• Monitor partnership performance and identify new growth opportunities
• Participate in industry events and conferences to strengthen SolveX’s presence

• Provide market insights and contribute to regional and global commercial strategy

   

Ideal Candidate Profile

Experience & Background

• 5+ years in Business Development or Sales in Payments, PSPs, Aggregators, or iGaming/high-risk
• Warm or hot contact base within the industry
• Experience working with Asia, CIS, or LATAM markets is a strong advantage
• Background in strategic partnerships or regional market expansion

Hard Skills

• Strong understanding of high-risk industries & payment flows
• Ability to build BD strategies and create tailored commercial offers
• Experience working with iGaming / betting / high-risk merchants
• Strong analytical mindset: metrics, performance data, and deal economics
• Excellent presentation and pitch skills

Soft Skills

• Strong communication and negotiation abilities
• High autonomy, ownership, and drive
• Ability to manage multiple opportunities simultaneously
• Proactive, structured, and strategic mindset
• Comfortable working in a fast-paced environment

Languages

• Strong English (required)
• Additional languages (Spanish, Portuguese, Mandarin, Russian) are a plus
  
   

Why SolveX?

• Stability: Official cooperation & reliable compensation
•  Flexibility: Fully remote work, flexible schedule, international environment
• Growth: Clear career progression — potential to grow into Senior BD or Regional Lead
• Exposure: Work directly with global merchants and attend top-tier fintech conferences
• Impact: Direct influence on market expansion, strategy, and SolveX’s commercial footprint

Location:  Europe / Remote
Employment: Full-time

From crypto to iGaming, from EU to offshore - this is where fintech meets real banking.

We work with high-risk payment businesses that most banks simply reject.
Our job is to build reliable financial infrastructure for them - open accounts, pass compliance, and make payments operational across multiple jurisdictions.

We’re now looking for a Fintech Banking & Onboarding Manager - someone who doesn’t just “talk to banks”, but actually gets accounts opened.

This is a hands-on operational role focused on onboarding, compliance communication, and launching real banking setups for complex fintech structures.

Your Mission

Own the full bank and EMI onboarding process for group companies and clients — from searching for appropriate payment solutions and preparing KYC/AML documentation, to completing bank forms, opening operational and MID accounts, setting up acquiring and processing, and working with payment storefronts.

What You’ll Do

• Manage end-to-end onboarding with banks, EMIs, and PSPs
• Search and evaluate payment solutions suitable for client needs
• Prepare, complete, and submit full KYC / AML / Due Diligence packages
• Handle high-risk verticals (crypto, iGaming, forex, adult, marketplaces, cross-border PSPs)
• Open and maintain:
  • operational accounts.
  • safeguarding / settlement accounts.
  • MID / acquiring & payment processing setups.
• Structure corporate documentation, UBO/shareholder trees, and source of funds explanations
• Draft clear business narratives and transaction flow descriptions for banks
• Work directly with payment storefronts / checkout systems to ensure operational flow
• Join onboarding calls and risk reviews
• Respond to EDD requests and compliance follow-ups
• Manage rejections, re-submissions, and escalations
• Coordinate internally with founders, MLRO, compliance, and finance
• Track onboarding status and move multiple entities forward simultaneously

Ideal Candidate Profile

• Experience: Proven bank / EMI onboarding experience for fintech, PSP, or payment companies.
• Industry Knowledge: Fintech / PSP / High-Risk Merchants.
• Background: Experience working with European banks and EMIs. High-risk industries exposure is a strong plus.
• Skills:
  • Detail-oriented and structured.
  • Strong documentation & compliance mindset.
  • Confident communicator with banks and risk teams.
  • Able to manage multiple entities and deadlines at once.
• Languages: English (B2+)
• Mindset: Ambitious, adaptable, and comfortable in fast-changing, high-risk environments.

Why SolveX?

• Stability: Official employment & reliable compensation
• Flexibility: Remote or hybrid work with flexible hours.
• Growth: Career advancement and leadership opportunities.
• Exposure: European and international banking partners.
• Impact: Without you, accounts don’t open and payments don’t start.
• Ownership: You control the entire onboarding process, not just paperwork.

Location: Remote
Employment: Full-time

From Kyiv to Dubai, from Riga to Toronto - SolveX is already a global force in high-risk payments, powering merchants across Europe, Asia, and Canada. We combine deep local expertise with international reach, delivering innovative payment solutions and driving real growth for our partners.

We’re looking for a Team Lead for Key Account Management - someone who thrives in dynamic high-risk markets, loves mentoring and growing a team, and is ready to shape the success of SolveX’s international merchant operations.

Your Mission

As Team Lead, you will not only manage strategic merchant relationships but also lead, mentor, and grow the Key Account Management team. You will ensure smooth operations, optimize processes, and drive SolveX’s expansion into new markets through your team’s performance.

What You’ll Do

• Lead and mentor a team of Key Account Managers across multiple GEOs.
• Oversee strategic merchant relationships, including negotiations on payment methods, GEO expansion, and traffic distribution.
• Define team targets, KPIs, and performance metrics; ensure execution and growth.
• Monitor payment flows, analyze data, and identify optimization opportunities for the team, including routing optimization.
• Collaborate with internal teams (IT, Legal, Finance) on integrations, escalations, and issue resolution.
• Maintain and oversee client documentation (contracts, amendments, expansions).
• Support team in pricing negotiations, up-selling, and cross-selling initiatives.
• Deliver regular performance reports to senior management and provide insights for strategic decisions.

• Drive continuous process improvement and knowledge sharing within the team.

   

Ideal Candidate Profile

Experience: 4+ years in Key Account Management or Payments, including 1+ year in a leadership/mentoring role.

Industry Knowledge: CIS payments background with hands-on exposure to gambling, betting, iGaming, or other high-risk industries.

Skills & Competencies:

• Solid knowledge of payment products (P2P, e-commerce, APMs).
• Strong analytical skills with Excel / BI tools / Google Analytics (a plus).
• Leadership and team management experience.
• Advanced negotiation, relationship-building, and communication skills.
• Proactive, results-oriented, and capable of making strategic decisions.
• Languages: English (B1+), Ukrainian (B2–C1), Russian (preferred).

• Mindset: Ambitious, adaptable, and comfortable in fast-changing, high-risk environments.

   

Why SolveX?

• Stability: Official employment & reliable compensation
• Flexibility: Remote work with flexible hours
• Growth: Career advancement and leadership opportunities
• Exposure: Work directly with global merchants in high-risk markets
• Influence: Direct impact on team strategy, product, and commercial decisions
• Network: Attend top-tier fintech conferences with the team
   

Overview:
We are looking for a Senior Backend Engineer to lead the development of core backend services within a modern microservice infrastructure that powers mobile and embedded clients. This is a senior, hands-on role with architectural ownership, ideal for an engineer who enjoys building scalable distributed systems, designing secure and reliable APIs, and mentoring other developers. You will drive technical decisions and collaborate closely with architects, frontend engineers, and product teams to deliver future-proof backend solutions.

Responsibilities:

• Lead the design and development of backend services using Java in a Docker/Kubernetes-based environment;
• Drive architectural improvements and establish backend best practices across the platform;
• Design, implement, and optimize event-driven systems based on Kafka;
• Build secure, scalable RESTful APIs for internal and external consumers;
• Design and query complex data models using PostgreSQL, with strong focus on performance and reliability;
• Collaborate closely with frontend and product teams to deliver features end-to-end, from concept to production;
• Ensure system reliability and observability through logging, tracing, and monitoring;
• Enable integrations with data pipelines and ML-powered services as part of data-driven and AI initiatives;
• Mentor junior engineers, conduct code reviews, and support team-wide technical growth.

Requirements:

• 5+ years of professional experience in backend development within microservice and cloud-native environments;
• Strong production experience with Java (e.g., Spring Boot or similar frameworks);
• Python experience is a plus, especially for data pipelines, ML integration, or scripting tasks;
• Deep understanding of:
  • Kafka and event-driven architectures;
  • PostgreSQL, including advanced schema design and query optimization;
  • Secure API design and implementation (OAuth2, HTTPS, mTLS).
• Hands-on experience with Docker, Kubernetes, and CI/CD pipelines in production;
• Proven ability to lead cross-functional technical initiatives and make architectural decisions;
• Demonstrated experience mentoring or guiding less experienced engineers;
• Exposure to video streaming backends or media platforms is a plus;
• Strong interest or background in ML- or data-driven applications;
• Bonus: Experience with observability stacks (e.g., Prometheus, Grafana) or real-time analytics systems.

Overview:
We are looking for an experienced Senior Flutter Engineer to continue the development and optimization of cross-platform applications for mobile and embedded Android devices. This role focuses on delivering high-quality UI/UX, improving application performance, and refining developer workflows. You will collaborate closely with designers, architects, and backend engineers to implement robust, user-centric features using modern tools and best practices.

Responsibilities

• Develop and optimize Flutter-based applications for mobile and embedded Android platforms;
• Implement performant, maintainable UI/UX features based on product and design requirements;
• Integrate secure RESTful APIs, including client-side certificate authentication;
• Enhance integration with existing video streaming infrastructure, with a focus on UX quality and performance;
• Apply modern Flutter development practices such as state management, hot reload, and automated testing;

• Collaborate with cross-functional teams to ensure seamless integration with backend services and CI/CD pipelines.

   

Requirements

• 5+ years of professional experience in software development, with strong focus on Flutter;
• Proven experience building Flutter applications for mobile and embedded Android devices;
• Strong knowledge of Dart, Flutter widgets, state management solutions, and performance profiling;
• Hands-on experience integrating secure APIs over HTTPS, including client-side certificates;
• Experience working with modern developer tooling, automated testing frameworks, and CI/CD pipelines;
• Exposure to video streaming SDKs and multimedia-focused UX optimization is a strong plus;
• Bonus: Experience with AR features, Bluetooth/Wi-Fi communication, or e-commerce platform integrations.

Location: Remote Europe / UK / overlap with US hours 

About WOWCube

At WOWCube®, we’re redefining play with a one-of-a-kind cube-shaped gaming console that merges the physical and digital worlds. The WOWCube Entertainment System combines modular hardware, immersive software, and creative game design to create a brand-new category of interactive entertainment.

About the Role

We’re looking for a Customer Support Agent who will be responsible for delivering high-quality support experience to WOWCube customers across all active communication channels.

This role sits at the intersection of customer care, product knowledge, and process discipline. You’ll help customers resolve issues, understand the product, and feel supported, while also contributing feedback that helps us improve WOWCube as a product and as a service.

What You’ll Do

• Handle incoming customer requests via support platforms (primary channel - ticketing system)
• Provide clear, professional, and empathetic responses to customer inquiries
• Follow internal support policies, workflows, and quality standards
• Escalate complex or technical cases according to internal procedures
• Review and moderate AI-generated replies before they are sent to customers
• Stay up-to-date with product releases and internal process changes
• Collaborate with team leads, billing/technical teams, and quality control
• Share feedback and insights that help improve customer experience and internal processes

Requirements

• Previous experience in customer support or a client-facing role (tech/product support is a plus)
• Strong written English communication skills (C1 preferably)
• High level of empathy and customer-oriented thinking
• Ability to work with structured processes, guidelines, and KPIs
• Attention to detail and responsibility for the quality of responses
• Ability to learn quickly and work with a large amount of product information
• Calm, professional behavior in stressful or non-standard situations
• Willingness to work with internal tools and follow team workflows

Nice-to-Haves

• Experience working with ticketing systems (e.g., Zendesk or similar)
• Experience reviewing or working alongside AI-assisted customer support tools
• Familiarity with knowledge bases (Confluence or similar)
• Experience in gaming, hardware products, or consumer electronics
• Experience working in distributed or remote teams

Must‑Have Skills:

Strong expertise in Angular + strongly typed TypeScript

Experience with RxJS and Angular Signals

Frontend unit testing (Jest/Karma/Jasmine/Playwright)

Authentication & Authorization (OIDC, JWT, token handling)

REST API integration & error handling

Professional Git workflow

Practical experience with Docker

Basic understanding of Azure and Azure DevOps

Nice‑to‑Have:

AG Grid, PrimeNG

Azure Cloud (hands‑on)

Terraform

Python scripting

UX/UI collaboration (Figma)

Interview process:
1. English-intro (15min)
2. Submit form
3. Interview with HR and CTO (1.5h)

Location: Remote | Global

About UniversePay

UniversePay is an international high-risk payment infrastructure provider for B2B merchants. We onboard complex projects, connect them to stable acquiring solutions, and support their long-term growth.

We are looking for an experienced Account Manager to lead merchant onboarding, manage integration processes, and drive portfolio performance.

This role focuses on launch, operational control, and revenue growth — not lead generation.

Key Responsibilities

• Finalize commercial terms with qualified leads
• Coordinate KYC/KYB and legal onboarding processes
• Define technical requirements and oversee integration
• Ensure connection of at least two payment channels
• Minimize time-to-live from contract signing to go-live
• Monitor transaction volumes, approval ratios, fraud, and chargebacks
• Improve portfolio profitability and merchant performance
• Maintain accurate CRM documentation

Requirements

• Experience in fintech, payments, or high-risk sectors
• Strong understanding of acquiring, routing, rolling reserves, and chargebacks
• Strong organizational and coordination skills
• Solid negotiation skills and ability to maintain commercial terms
• KPI- and performance-oriented mindset

Nice to have:

• Experience launching high-risk merchants
• Experience working directly with acquirers and PSPs

What We Offer:

• Competitive base salary + performance bonus based on portfolio turnover
• Fully remote work format
• International merchant portfolio
• Direct communication with executive leadership
• Opportunity to grow into Merchant Growth or senior commercial roles

We are looking for a Manager with experience managing technology projects related to precision agriculture and digital tools for the agro-industrial sector. This role focuses on coordinating the implementation, adoption, and support of agricultural digital platforms across multiple countries and multicultural teams, ensuring technical, operational, and commercial success.

Key Responsibilities

• Lead the implementation of agricultural digital solutions (e.g., crop monitoring platforms, season planning tools, IoT sensors, analytics models).
• Manage end-to-end project delivery: planning, execution, monitoring, deadlines, and deliverables.
• Coordinate cross-functional teams (IT, product, sales, agronomy, support).
• Ensure accurate data integration: maps, sensors, satellite imagery, weather stations, machinery data, etc.
• Serve as the primary interface between agricultural clients (growers, distributors, agronomists) and internal development teams.
• Prepare and deliver presentations, trainings, and product demos in multiple languages.
• Document processes, track progress, and manage project risks.
• Drive product adoption by monitoring usage KPIs and user satisfaction.
• Oversee pilot tests, onboarding, and support throughout the first agricultural seasons.
• Manage client expectations, project timelines, and commercial commitments.

Technical Competencies

• Experience working with digital software, CRMs, and project management tools.
• Ability to translate agronomic needs into clear technical requirements.
• Understanding of precision agriculture, GIS, satellite imagery, remote sensing, or agri-IoT is a plus. 

Soft Skills

• Excellent communication and presentation skills in multiple languages.
• Ability to work in multicultural and remote environments.
• Strong organization, accuracy, and attention to detail.
• Analytical thinking and problem-solving capabilities.

• Flexibility to adapt to agricultural cycles, seasons, and rural operational realities.

   

Languages

• Fluency in English and Ukrainian plus at least one additional language (e.g., Spanish, Portuguese), depending on the region.

   

Education

• Degree in Agronomy, Project Management, Information Technology, or related fields.
• Certifications such as PMP, PRINCE2, or Scrum Master are a plus.

The Company Offers 

• Opportunity to be a part of a best-in-class product that is used by thousands of companies around the world.  
• Annual performance bonus scheme.  
• Career growth opportunities.  
• Training and development programs.  
• Young and dynamic team with a friendly and open culture.  
• Health and life insurance for employees and their family members.  
• 32 working days of paid annual leave and paid sick leave.