Jobs at Djinni

Job Description:
Applinix is a product IT company developing high-load platforms for the iGaming and cybersecurity sectors. We are looking for a creative and results-driven Web3 Marketing Specialist to scale our crypto casino, token launches, and blockchain-focused products. In this role, you will be responsible for planning and executing comprehensive marketing campaigns to attract a global crypto audience. We offer a highly competitive compensation package that includes a stable base salary and a direct percentage of successful deals.

Requirements:
- 2+ years of hands-on experience in paid or organic marketing within Web3, Crypto, or Crypto-iGaming.
- Solid understanding of Web3 user behavior, blockchain culture, DeFi, memecoins, and crypto traffic channels.
- Experience in setting up and optimizing advertising campaigns across crypto-friendly networks and social media (Twitter/X, Telegram, Discord, CoinMarketCap, etc.).
- Proven track record of building partnerships with crypto influencers (KOLs) and Web3 communities.
- Fluent English with excellent communication and copywriting skills for global audiences.
- Strong analytical skills to track conversion rates, optimize customer acquisition cost (CAC), and maximize ROI.

Responsibilities:
- Create and execute end-to-end advertising strategies for our Web3 and crypto casino projects.
- Manage marketing budgets efficiently to drive high-quality traffic and active users.
- Find, negotiate with, and manage campaigns across global crypto influencers, alpha groups, and KOLs.
- Launch community growth activities, cross-promotions, and airdrop campaigns to boost user engagement.
- Analyze daily campaign metrics and continuously test new creative approaches and traffic sources.

What We Offer:
- Competitive base salary plus a direct percentage of successful deals and performance bonuses.
- Fully remote work format with flexible hours and professional autonomy.
- Opportunity to work with hot, high-growth products in the crypto and iGaming industries.
- Fast-paced, product-driven culture with direct access to decision-makers and zero bureaucracy.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for an L&D Project Manager to join our team!

Requirements

* 3+ years of experience in L&D / Talent Development, with independent end-to-end ownership of projects and programs — from needs analysis and solution design to launch, promotion, evaluation of results, and further development.
* Experience delivering comprehensive L&D and Talent Development projects, including:
* onboarding and professional training;
* talent and career development programs (Talent Pool, Succession Planning, mentoring, etc.);
* internal mobility and experiential development (internships, job shadowing, cross-functional development, etc.);
* internal learning / professional communities.
* Experience managing cross-functional projects and working on multiple initiatives simultaneously across different teams and stakeholders.
* Professional-level facilitation skills for various online team sessions (retrospectives, strategy sessions, brainstorming sessions, sharing sessions, workshops, webinars).
* Experience working with SMEs and business stakeholders: identifying needs, collecting and structuring expertise, designing solutions, coordinating development, and aligning on the final outcome.
* Experience launching and moderating community-based formats.
* Experience promoting L&D products and initiatives internally: developing communications, engagement mechanics, and activities aimed at increasing reach and audience engagement.
* Excellent written communication skills: ability to independently create clear, well-structured, and persuasive “sales-oriented” copy, presentations, and other content for different audiences.
* Knowledge of Instructional Design and Adult Learning principles, as well as approaches to evaluating the effectiveness of L&D solutions.
* Bachelor’s or Master’s degree in Psychology, HR, Management, Education, or a related field.
* English – B2+.
* Confident proficiency in core workplace tools: Google Workspace, Jira, Miro/Figma, analytics and reporting tools, or their equivalents.

Will be plus

* Experience working in an international / fast-growing company, preferably in IT, Tech, Digital, or iGaming.
* Experience launching internal communities from scratch and independently managing their development and engagement.
* Experience in Internal Communications, Employer Brand, internal marketing campaigns, or close collaboration with these functions.
* Experience working with competency models, skill profiles, and career frameworks.
* Experience using L&D analytics and a data-driven approach to evaluate and improve L&D solutions.
* Additional education / certifications in L&D, Instructional Design, Facilitation, Talent Management, or Project Management.
* Experience using AI and automation tools in L&D projects.

Soft Skills

* Ability to work at a fast pace and manage multiple tasks simultaneously.
* Adaptability – ability to quickly adjust to changing priorities and shifting or cancelled tasks.
* Ability to accept constructive feedback and translate it into action.
* Strong systems thinking and critical thinking.
* Strong communication and stakeholder management skills.
* Strong ownership and results orientation.
* High level of self-organization.
* Proactivity and ability to work independently.
* Ability to engage stakeholders and effectively promote ideas.

Responsibilities

* Manage complex, end-to-end L&D projects of high complexity, involving multiple stakeholders, non-standard solutions, and large-scale initiatives.
* Manage up to 6 projects simultaneously.
* Translate business needs and requests into effective learning solutions.
* Design development programs and initiatives for specialists within the business group.
* Analyze project outcomes and key performance metrics.
* Optimize project delivery processes.
* Collaborate with SMEs, managers, and department heads to develop learning solutions.
* Introduce new approaches and tools into L&D projects.
* Support and mentor less experienced Project Managers.
* Onboard new team members.
* Actively collaborate with the Team Lead on strategic decisions and the development of L&D initiatives.

Benefits

• 🍀 An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
• 🤝Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
• 📍Beautiful offices in Warsaw, Limassol, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
• 🧑‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;
• 🏖Paid vacations, sick leave, personal event days, days off;
• 👨‍⚕️Corporate health insurance program for your well-being;
• 💵Referral program — enjoy cooperation with your colleagues and get a bonus;
• 📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
• 💁🏼‍♀️Rewards program for mentoring and coaching colleagues;
• ✈️In-house Travel Service;
• 🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays;
• 🎳Company events, team buildings.

We are looking for an experienced Influencer and Streamer Media Buyer to drive user acquisition for our crypto casino and casino review projects. In this role, you will be responsible for sourcing, negotiating, and managing partnerships with streamers and influencers globally. We offer a highly competitive compensation package that includes a base salary and a direct percentage of successful deals.
 

Requirements:
- 1+ years of hands-on experience in influencer marketing or media buying within Crypto, iGaming, or Gambling.
- Proven track record of working with streamers on Twitch, Kick, YouTube, and Telegram.
- Deep understanding of the crypto casino ecosystem and casino review traffic sources.
- Strong negotiation and communication skills to secure ROI-positive deals.
- Fluent English (written and spoken) is required to communicate with global talent.
- Ability to analyze campaign performance, track ROI/CPA/RevShare metrics, and optimise budgets.

Responsibilities:
- Find, vet, and onboard relevant streamers and influencers for crypto casino promotions.
- Negotiate collaboration terms, manage budgets, and oversee contract execution.
- Monitor and analyse the performance of active campaigns to ensure target ROI and KPIs.
- Coordinate with the creative and technical teams to provide streamers with necessary marketing assets.
- Scale successful partnerships and continuously discover new traffic acquisition channels.

What We Offer:
- Competitive base salary with an attractive bonus structure tied to campaign performance.
- Fully remote work format with flexible hours and professional autonomy.
- Opportunity to work with hot, high-growth products in the crypto and iGaming industries.
- Fast-paced, product-driven culture with direct access to decision-makers.

Description

We are looking for a hands-on Technical Product Owner / Business Analyst to join our in-house Platform Team and take ownership of the day-to-day backlog and delivery flow.

This is a hands-on execution role with a strong focus on requirements, documentation, backlog management and delivery quality. You will not be responsible for setting the overall product strategy — your focus is making sure that the agreed priorities are translated into high-quality work and delivered as expected.

Requirements

• Experience as a Product Owner, Business Analyst or similar role working directly with software development teams.
• Excellent requirements-gathering and analytical skills — you can turn a business request into a clear, buildable solution.
• Strong written communication skills and experience creating detailed specifications, user stories and acceptance criteria.
• Good technical understanding and the ability to communicate comfortably with developers, understand system dependencies, limitations and integrations.
• A hands-on approach to validation — you are comfortable checking delivered functionality yourself rather than relying solely on a "Done" status.
• Strong attention to detail and a structured approach to managing information and documentation.
• Excellent communication and stakeholder management skills.
• Experience working with Jira, Confluence or similar tools.
• Experience in iGaming / online casino is required.

Nice to have:

• Experience with VIP, CRM, bonuses, gamification or experimentation platforms.
• Experience working with multiple stakeholder groups competing for the same development capacity.
• Experience working with in-house platforms or internal product teams.

Responsibilities:

• Own and maintain the platform backlog — keep it structured, prioritised and continuously ready for development.
• Work closely with Product Managers and domain owners across VIP, Payments, Casino, Sportsbook, CRM and other product areas to understand their needs.
• Challenge vague or incomplete requests, ask the right questions and identify the actual business requirement behind the initial ask.
• Break larger initiatives into clear, manageable and deliverable features.
• Write detailed user stories, functional requirements and acceptance criteria that developers can work from without ambiguity.
• Maintain accurate and up-to-date product and feature documentation in Confluence or equivalent tools.
• Lead backlog refinement sessions with the development team and ensure everyone has a shared understanding of the requirements.
• Stay involved during development, answer questions, clarify requirements and quickly resolve ambiguity or blockers.
• Review and validate delivered features against acceptance criteria before they are considered done.
• Work closely with QA where deeper testing or additional scenarios are required.
• Identify dependencies, risks, scope changes and gaps early and communicate them to the Platform Lead.
• Keep stakeholders informed about progress, status and potential issues related to their requests.

What success looks like:

In your first 3 months, you will have full ownership of the day-to-day platform backlog. The development team will consistently have clear, refined and buildable work ahead of them, while stakeholders will receive clear answers on their requests and status.

The Platform Lead will be able to rely on you to manage the backlog and execution flow independently, identify issues early and ensure that what reaches production is aligned with what was actually requested.

Benefits

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
• Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel.
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

About the Role
 

At ARX Robotics, you will help keep our autonomous ground systems reliable, effective, and ready for demanding real-world environments. Working across software, hardware, and user support, you will solve complex technical issues and turn operational feedback into meaningful product improvements.

You will take ownership of work from analysis through resolution, contribute to technical decisions, and help shape systems that support our mission to strengthen European security. 
Your work will have a visible impact both in the product and in the field.
 

Key Responsibilities:

• Keep deployed systems reliable through firmware flashing, configuration, and software-related service work.
• Investigate and resolve complex service issues onsite and remotely.
• Provide technical support and own user issues through successful resolution.
• Deliver practical technical training that helps users operate our systems confidently.
• Develop new functionality and contribute bug fixes and software optimizations.
• Improve existing services, workflows, and technical solutions.
• Create and maintain clear technical and user documentation.
• Work with Hardware, Customer Operations, and engineering teams to turn field feedback into product improvements.
• Travel to user locations across Ukraine to support system setup, maintenance, and issue resolution when needed.
   

Candidate Requirements:

• At least 2 years of relevant experience in software development, embedded systems, technical support, or systems integration
• Strong Linux skills, including the command line, processes, services, logs, networking, and common troubleshooting approaches.
• Practical Python and Bash experience for scripting, automation, and diagnostics.
• Practical experience writing, debugging, and maintaining C++ code, including contributing to existing codebases.
• A solid understanding of hardware systems and hardware-software interactions and communication protocols used for data exchange between devices.
• Independent ownership of tasks from initial analysis through completion, with a systematic approach to complex production and service issues.
• Initiative and sound technical judgement, including the confidence to propose improvements to services and technical solutions.
• Intermediate English level or above, with the ability to communicate clearly in a professional setting.
• Clear, structured communication and the ability to collaborate effectively with users and cross-functional teams.
   

Nice to have:

• A valid driving licence and experience driving a manual vehicle.
• Experience in miltech, defense, robotics, or another hardware-focused technology environment.
• Knowledge of ROS2, radio systems, or wireless communication technologies.
   

Please note: You do not need to meet every single requirement to apply. We welcome motivated candidates who are eager to grow into the role and develop their expertise further.
 

What We Offer:

• Competitive salary and benefits package
• Opportunity to work with a highly innovative, international, and dynamic team
• Room for professional growth and development
• Participation in the company’s success, with access to regular events, knowledge exchange and meetups

We are looking for a Payment Operations Specialist to take full ownership of our payment routing and cascading operations across key payment orchestration platforms like Asquad or PayAdmit. This role is focused on optimizing payment flows, ensuring maximum payment performance, conversion, and cost efficiency across multiple PSPs.

The ideal candidate has hands-on experience with payment ecosystems, routing logic, PSP management, and transaction monitoring. You will work to implement and maintain routing priorities, optimize payment acceptance rates, monitor blended PSP fees, and support the continuous improvement of payment operations infrastructure.
 

Nice to Have

• Experience with Asquad, PayAdmit, or similar payment orchestration platforms
• Familiarity with BIN routing, geo-based routing, and smart cascading strategies
• Familiarity with Jira, Confluence, Tableau or similar tools
   

Responsibilities

• Own and manage day-to-day payment routing and cascading configurations across payment orchestrators
• Implement PSP priorities and routing strategies
• Monitor and optimize payment performance, approval ratios, cascading efficiency, and transaction success rates
• Analyze PSP performance, authorization declines, and processing costs to identify optimization opportunities
• Manage and optimize payment flows across multiple PSPs and acquiring partners
• Support payment cost optimization initiatives, including blended fee monitoring and routing efficiency improvements
• Monitor transaction activity and proactively identify processing issues, anomalies, or bottlenecks
• Coordinate with PSPs and orchestrators regarding technical issues, incidents, and operational improvements
• Participate in fraud-related payment operations and support chargeback monitoring processes
• Assist with reconciliation processes and payment reporting
• Maintain payment operations documentation, routing logic documentation, and escalation procedures
• Work cross-functionally with Risk, Product, Finance, BI, and Technical teams to improve payment infrastructure and operational stability
• Own onboarding and testing of new PSPs, MID configurations, and routing scenarios
• Contribute to payment recovery and acceptance rate optimization initiatives
   

Requirements

• 2+ years of experience in Payments Operations, PSP Operations, Payment Processing, or similar roles
• Experience working with payment orchestration platforms, PSPs, or payment gateways
• Strong understanding of payment routing, cascading schemes, transaction flows, and authorization logic
• Experience in high-risk industries and international card processing environments
• Understanding of blended PSP fee structures and payment cost optimization
• Hands-on experience with payment monitoring, reconciliation, and transaction analysis
• Knowledge of chargebacks, fraud prevention, and risk-related payment operations
• Strong analytical mindset with attention to detail
• Ability to work with large datasets, payment reports, and operational dashboards
• Experience collaborating with product, finance, anti-fraud, and technical teams
• English – B1+ or higher
   

Benefits

Freedom to choose where to work: work from anywhere in the world with the freedom of remote options.

Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.

Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.

A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.

Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Product Manager

Requirements

• 3+ years of experience as a Product Manager, with successful launches of large or complex products;
• Deep understanding of the product lifecycle, business models, and unit economics;
• Experience managing cross-functional teams and working across multiple workstreams simultaneously.

Will be plus

• Experience launching or managing whitelabel platforms in iGaming or related industries;
• Knowledge of market-specific requirements (regulations, compliance, localization);
• Skills in strategic planning and product P&L management.

Soft Skills

• Leadership: ability to guide teams, build trust, and establish authority;
• Strong negotiation skills for working with partners and stakeholders;
• Strategic mindset, capable of balancing long-term goals with day-to-day operational management.

Responsibilities

• Full ownership of the development and management of a standalone product;
• Defining and executing product strategy, positioning, and the roadmap;
• Requirements management, timeline control, and release quality assurance;
• Working with key metrics: user growth, retention, and profitability;
• Collaboration with partners, clients, and internal teams (Dev, BI, CRM, Marketing).

Benefits

🍀 An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;

🤝Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;

🏖Paid vacations, sick leave, personal event days, days off;

👨‍⚕️Corporate health insurance program for your well-being;

💵Referral program - enjoy cooperation with your colleagues and get a bonus;

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;

💁🏼‍♀️Rewards program for mentoring and coaching colleagues;

✈️In-house Travel Service;

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays;

🎳Company events, team buildings.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Media Buyer Google to join our team!

Requirements:

- 2+ years of hands-on experience with Google Ads, including YouTube Ads, Discovery / Demand Gen campaigns. Experience with UAC (App Campaigns) is a strong advantage.
- Proven experience with remarketing strategies, including Customer Match, GA4 Audiences, and Pixel-based audiences.
- Strong understanding of value-based optimization, including ROAS, FTD, Deposits, and other business KPIs.
- Experience working with restricted or grey verticals and understanding Google Ads policy limitations.
-Experience working with cloaking solutions, pre-landing pages, and alternative campaign structures.
- Strong understanding of conversion tracking, attribution models, and campaign analytics.
- Experience working with creative assets for YouTube Video Ads, Display, and Demand Gen campaigns.
- Strong analytical mindset with the ability to make data-driven decisions.
- Self-motivated, proactive, responsible, and capable of working independently.

Soft Skills:

- Self-sufficiency, proactiveness, and a strong sense of responsibility
Collaborating with the teamHigh ownership of assigned campaigns and performance results
- Ability to work independently on most tasks
- Clear communication with media buying, analytics, creative and account teams
- Ability to explain campaign issues, statuses and next steps
- Strong analytical and problem-solving mindset
- Fast reaction to campaign changes, performance drops or delivery issues
- Good prioritization of high-impact tasks
- Ability to stay productive during account issues, freezes, bans or creative rejections
- Proactive approach to optimization and testing
- Understanding of the connection between traffic, product, GEO, audience quality and LTV
- Consistent execution and reliability

Responsibilities:

- Launching and optimizing Google Ads campaigns across YouTube, Discovery/Demand Gen, and other relevant campaign types.
- Managing remarketing audiences, including Customer Match, GA4 audiences, and audience segmentation.
- Building, maintaining, and optimizing remarketing funnels.
- Optimizing campaigns based on CPA, ROI, ROAS, and other business KPIs.
- Managing custom conversion events such as FTD, Deposit, and other product-specific events.
- Scaling campaigns across assigned GEOs while maintaining performance targets.
- Preparing creative briefs and analyzing creative performance.
- Working with attribution models, conversion tracking, and campaign analytics.
- Collaborating with analysts, designers, developers, and account management teams.
- Continuously researching new Google Ads features, campaign types, and optimization opportunities.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a 2D Artist Design

Requirements

– 3+ years of experience as a 2D Artist in GameDev
– strong portfolio showcasing GameDev projects
– strong drawing, composition, color, lighting, perspective, and visual storytelling skills
– ability to work across different art styles, including stylised, cartoon, casual, semi-realistic, and fantasy
– experience creating characters, symbols, backgrounds, environments, UI elements, props, and visual effects
– proficiency in Figma, Adobe Creative Suite (Adobe Photoshop or similar digital painting software)
– experience preparing layered, production-ready assets for Spine animation and HTML5(PixiJS, Cocos2d) integration, with an understanding of asset optimisation and performance constraints
– experience with AI-powered design tools
– understanding of game production pipeline and technical limitations of all types of platforms

Will be plus

– experience in the iGaming industry
– knowledge of basic animation principles

Responsibilities

– create high-quality 2D art for instant, slot, and crash games, including characters, symbols, backgrounds, environments, UI elements, props, and visual effects
– design complete asset packages that clearly communicate gameplay states, interactions, rewards, risks, and features
– refining existing artwork and maintaining a consistent visual style across the project
– prepare layered files and optimised assets for Spine animation and HTML5(PixiJS, Cocos2d) integration
– use AI-assisted tools for visual research, concept exploration, and production support
– collaborating with the Game Art Lead, UI/UX Designer, Animators, and Project Manager
– organizing and maintaining a clear, structured workflow for game projects in figma
– generating ideas for improving game visuals and user experience
– constantly researching and analyzing game art trends, competitors, casino products, slot providers, and player preferences
– participate actively in brainstorming, mood boards, and team discussions

Benefits

🍀 An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;

🤝Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;

🏖Paid vacations, sick leave, personal event days, days off;

👨‍⚕️Corporate health insurance program for your well-being;

💵Referral program - enjoy cooperation with your colleagues and get a bonus;

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;

💁🏼‍♀️Rewards program for mentoring and coaching colleagues;

✈️In-house Travel Service;

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays;

🎳Company events, team buildings.

Performa is an international HR agency specializing in connecting top talent with leading companies across the iGaming, IT, and Marketing industries. 

Our client is an iGaming company launching a new online crypto casino project as a spin-off from a large international casino brand. The project is currently at an early stage, with a core team already in place and active preparation for launch.

We are looking for a Head of Operations to join the team and take ownership of the day-to-day operational environment across Customer Support, Casino and Sportsbook Operations, Risk Operations, and player-service processes.

The Project

We are building a new online crypto casino project, launched as a spin-off from a large international online casino brand. This is an early-stage opportunity to join an ambitious, fast-moving and execution-driven team with real ownership and direct impact on the business. The position is based on-site in Dubai. Compensation and the overall package are discussed individually; relocation support can be provided where required.

The Role

The Head of Operations owns the day-to-day player-service, gaming-operations and Risk Operations environment across the casino and sportsbook. The role ensures that players can register, access the product, receive timely support, use games and promotions correctly, and have cases routed and resolved through clear 24/7 processes. The position builds and leads Customer Support, Casino/Sportsbook Operations, Risk Operations and, where assigned, VIP Operations. It also serves as the operational incident coordinator across IT Department, FinOps, Legal & Compliance and external gaming suppliers.

This role oversees operational risk execution and case decisions through the Risk team, while AML policy, regulatory interpretation, SAR/STR decisions and MLRO responsibilities remain independently owned by Legal & Compliance.

Responsibilities

Player Service and Customer Support

1. Own the end-to-end operational player journey outside financial execution, including account and gameplay support, bonus queries, complaints, safer-gambling referrals and account-closure service.
2. Build and lead Customer Support, defining 24/7 coverage, workforce plans, channel SLAs, quality assurance, training, knowledge bases and escalation paths.
3. Own the quality, consistency and auditability of player communications and ensure cases are routed to the correct decision owner and tracked through closure.

4. Monitor service KPIs and recurring player pain points, coordinating corrective action and regulated complaints with the relevant functional owner and Legal & Compliance.

    

Casino, Sportsbook, VIP and Promotional Operations

1. Monitor casino and sportsbook availability and service quality, coordinating disputed bets, game interruptions, settlement issues, missing records and provider outages.
2. Manage operational relationships and escalations with game aggregator, sportsbook and platform suppliers, and support catalogue changes and pre-launch acceptance testing.
3. Own VIP service workflows and ensure manual bonuses, compensation and player-level exceptions follow documented approval limits and remain fully auditable.

4. Coordinate promotion readiness and operational issues with CRM, Product, Risk and Customer Support; commercial strategy and campaign economics remain with Commercial leadership.

    

Risk and Blockchain Screening Operations

1. Build and oversee Risk Operations for day-to-day player, payment, fraud and crypto-risk cases under policies approved by Legal & Compliance.
2. Own the operational configuration and governance of Chainalysis, Elliptic or equivalent screening workflows, including rules, thresholds, alerts, queues, escalation logic and quality assurance.
3. Ensure alerts are reviewed within SLA and hold, release, reject or escalation decisions are documented, evidence-based and made within Risk's delegated authority.

4. Send authorised financial actions to FinOps for controlled execution; Risk may not bypass FinOps controls, while AML interpretation, regulatory reporting and SAR/STR decisions remain with Legal & Compliance and the MLRO.

    

Operational Readiness and Incident Management

1. Coordinate material player-impacting incidents, maintaining severity, ownership, communication cadence and closure records across operational, technical and financial owners.
2. Lead operational readiness for new brands, markets, games and promotions, obtaining domain sign-off from FinOps, Risk, Legal & Compliance and IT Departments.

3. Run post-incident reviews focused on player impact, hand-offs and process failures, while technical and financial root causes remain with IT and FinOps respectively.

    

Process, Controls and Team Leadership

1. Maintain operational workflows, SOPs, service ownership, escalation matrices, approval limits and a single source of truth for player-service procedures.
2. Recruit, structure and develop Operations teams, ensuring appropriate coverage, role-based access and protection of sensitive information.
3. Drive automation in case routing, support tooling, knowledge management and reporting.

4. Report service performance, incidents, unresolved cases, capacity risks and remediation plans to management.

    

Requirements

• 7+ years of experience in online casino, sportsbook or comparable high-volume digital operations, including 3+ years in a leadership role.
• Demonstrated experience leading 24/7 Customer Support and casino/sportsbook operational processes.
• Strong knowledge of the player lifecycle, gaming-platform back offices, complaints, bonuses, VIP servicing and supplier incident management.
• Working knowledge of payments, KYC/AML, fraud and responsible-gambling processes sufficient to manage hand-offs and escalations without assuming independent control ownership.
• Practical knowledge of blockchain analytics and wallet-screening tools such as Chainalysis or Elliptic, including screening-rule governance, risk thresholds, alert classification and case-management workflows.
• Proven experience building SOPs, SLAs, operating models, dashboards and scalable teams.
• Strong data literacy and sound judgement in high-pressure player-impacting incidents.
• Fluent English, written and spoken.

We Offer

• A senior leadership role building the Operations function from the ground up, with direct impact on player experience and operating discipline.
• Relocation support where needed.
• Competitive compensation package discussed individually with each candidate.

About Our Client

Our client is a leading enterprise data platform company building an open, high-performance data lakehouse for AI and analytical workloads. The platform combines an intelligent SQL query engine, an AI-ready semantic layer, and an open catalog built on Apache Iceberg — enabling Fortune 500 companies across finance, energy, manufacturing, and logistics to unify, query, and govern data at massive scale across cloud and on-premise sources.

About the Role

We are looking for a Middle-level Software Engineer to work on the core query engine of a large-scale distributed data platform. You will develop features across query planning, optimization, and execution, contribute to performance-critical components, and help investigate and fix production issues reported by real enterprise customers.

This is a systems-level, backend engineering role focused on distributed data processing internals — not application development or CRUD services.

Responsibilities

• Develop and maintain features across the query engine — planning, optimization, execution, and data access layers
• Write performance-conscious code in Java and/or C++
• Investigate and fix production and customer-reported issues under the guidance of senior engineers, including fixes delivered across multiple supported release lines
• Work with SQL semantics, query plans, and execution operators over large-scale distributed data
• Integrate with columnar formats, open table formats, and connectivity drivers
• Contribute to CI/CD and automated testing in Jenkins
• Deploy and validate changes on Kubernetes (GKE/EKS/AKS) across GCP, AWS, or Azure with Docker
• Debug issues across query planning, distributed execution, memory management, and I/O; collaborate with US-based teams on design and code reviews
•  

Required Qualifications

• B.S. or M.S. in Computer Science, Computer Engineering, or a related field
• 3+ years in backend / systems software engineering
• Strong proficiency in Java or C++ with solid OOP and software design fundamentals, including concurrency and asynchronous programming (comfort with both languages is especially valued)
• Strong SQL and understanding of relational and analytical data systems, including query execution concepts
• Hands-on experience with data processing systems: query engines, distributed databases, ETL/ELT, or analytical platforms
• Experience with Jenkins pipelines and modern development workflows
• Docker and basic Kubernetes (running workloads, debugging pods, kubectl fluency)
• Hands-on experience with at least one major cloud (GCP, AWS, or Azure)
• Confident Git/GitHub workflows
• Comfortable with AI-assisted development workflows — using modern AI tools for code comprehension, debugging, and test generation, and critically validating their output
• English Upper-Intermediate or higher (B2+) — daily written and verbal communication with a US-based engineering team

• Availability to work EU business hours shifted 2–3 hours later for daily overlap with US West Coast mornings

   

Desired Skills

• Apache Arrow (columnar in-memory format) and SQL planner/optimizer frameworks such as Apache Calcite
• LLVM-based runtime expression compilation
• Open table formats — Apache Iceberg, Delta Lake, or Hudi — and columnar file formats such as Parquet, Avro, or ORC
• MPP query engines (Presto, Trino, or similar); exposure to distributed data platforms such as Spark, Snowflake, or Databricks
• Messaging systems: Kafka, NATS, or cloud pub/sub services
• Query planning, optimization, and execution internals
• Connectivity drivers: JDBC, ODBC, Arrow Flight
• Managed Kubernetes (GKE/EKS/AKS), multi-cloud exposure; Terraform

• Performance profiling of latency-sensitive systems

   

Details

• Engagement: Long-term contract
• Location: Europe (EU / EEA / UK), remote
• Working hours: EU business hours, shifted 2–3 hours later for daily overlap with the US West Coast team

ZentixSoft is looking for a Senior Platform / Cloud / SRE Engineer! 🚀

Format: Full-Time Outstaffing, long-term engagement (7+ months).

Start Date: December 1, 2026 / January 1, 2027.

Location: Remote (Nearshore options included).
 

🧩 Responsibilities:

• AI Platform & AWS Infrastructure: Design, deploy, and evolve scalable AWS-based cloud platform solutions providing highly available infrastructure for dev teams.
• Infrastructure as Code: Build, automate, and maintain cloud environments using Terraform.
• Kubernetes Operations: Administer, optimize, and operate enterprise-grade Kubernetes clusters at scale.
• DevOps & Developer Enablement: Develop and optimize CI/CD pipelines and implement GitHub Enterprise as the core development platform.
• Observability & Security: Build monitoring, logging, and tracing solutions (Grafana, Prometheus), define operational standards, and ensure cloud security compliance.
• Reliability & Incident Management: Troubleshoot performance bottlenecks, automate operational tasks, and maintain high availability and stability across environments.
   

🎓 Our Perfect Match (Requirements):

• Hands-on Experience: Several years of proven experience as a Platform Engineer, Cloud Engineer, or SRE in large-scale or enterprise environments.
• AWS & Infrastructure as Code: Deep, hands-on AWS expertise alongside extensive Terraform automation experience.
• Kubernetes at Scale: Multi-year experience operating Kubernetes clusters supporting high application density and complex operational requirements.
• Tooling & Platform Stack: Direct experience with GitHub Enterprise, CI/CD processes, and modern observability stacks (Grafana, Prometheus, etc.).
• Mindset & Independence: Strong hands-on mentality, proven ability to independently design and implement technical concepts, and a focus on operational automation.
   

➕ Nice to Have:

• Experience in Energy, Trading, or Financial Services sectors.
• Background in Developer Enablement, Platform Engineering, and Cloud Security/Compliance.
• Exposure to multi-cloud or hybrid-cloud setups.

Head of Retention | iGaming

We’re looking for a Head of Retention to lead CRM and player retention for our iGaming project in the gambling industry. You’ll join the same project as our Affiliate and Business Development teams and work across the areas that shape the player journey and support business growth.

This is a leadership role with real ownership of the retention function. You’ll set the direction for how players are segmented, engaged and reactivated, lead the team responsible for delivering that strategy, and use campaign results to decide what to improve next. You’ll work closely with Product, VIP, BI, Marketing, Affiliate and Business Development colleagues to create relevant player experiences and make retention activity more effective.

Your responsibilities

• Develop and own the player retention and CRM strategy
• Lead the player lifecycle approach, from onboarding and engagement to loyalty, churn prevention and reactivation
• Build and improve player segments, communication journeys and campaign logic
• Oversee automated campaigns across email, SMS, push, in-app and other available channels
• Plan and optimize retention campaigns, promotions and loyalty initiatives
• Use player and campaign data to identify opportunities and improve results
• Set up A/B tests, evaluate outcomes and apply learnings to future campaigns
• Monitor key metrics such as retention, reactivation, repeat deposits, LTV, NGR and bonus costs
• Prepare performance reports and translate findings into clear recommendations
• Lead, coach and develop the retention/CRM team
• Coordinate retention initiatives with Product, VIP, BI, Marketing, Affiliate and Business Development teams

What we’re looking for

• At least 3 years of CRM or player retention experience in iGaming or online casino
• Experience developing and implementing a player retention strategy
• Previous experience leading or developing a CRM/retention team
• Strong understanding of player lifecycle, segmentation, churn prevention and reactivation
• Hands-on experience with CRM platforms and marketing automation
• Experience managing multi-channel campaigns and automated player journeys
• Confident use of analytics, reporting and A/B testing to improve campaign performance
• Ability to connect player engagement metrics with business outcomes
• Strong communication and collaboration skills
• Experience with GR8 Tech or a similar iGaming CRM platform is an advantage

Work format

• Full-time
• Remote, open to candidates worldwide
• English: B2
• Russian: C2

Head of Sales & Onboarding

About Us

We are a fintech company with over 8 years of experience in the affiliate marketing industry, providing financial and technological solutions for media buyers, affiliates, and agencies.

We are looking for a Head of Sales & Onboarding to lead our Sales and Onboarding teams, improve internal processes, and build strong relationships with our partners.

Responsibilities

• Lead and manage the Sales and Onboarding teams.
• Set team goals and monitor performance.
• Optimize sales and onboarding processes.
• Ensure smooth collaboration between teams.
• Build and maintain strong relationships with partners.
• Identify opportunities to improve team efficiency and partner satisfaction.

Requirements

• Experience in sales, onboarding, account management, or a similar role.
• Previous team management experience.
• Experience in affiliate marketing, fintech, or media buying is a strong advantage.
• Strong leadership and communication skills.
• Ability to manage multiple processes and make decisions.
• Upper-Intermediate English or higher.

What We Offer

• Remote work.
• Unlimited paid vacation.
• 10 days of paid sick leave.
• Ukrainian national holidays.
• Professional growth opportunities in an established fintech company.

A suite of products for the oil & gas, logistics and other business sectors applications. A wide variety of Web, desktop and mobile platforms, huge user base, supportive team, the client has strong understanding of what is User Experience.

• Responsibilities:

  • Design UX/UI for product features.
  • Apply design system components consistently.
  • Develop wireframes, prototypes, and visual assets.
  • Participate in usability testing and synthesize user feedback.
  • Collaborate with engineers and product managers in daily workflows.
  • Contribute to design reviews and team critiques.

   

• Mandatory Skills Description:

  • 5 years in UX/UI design.
  • Proficiency in Figma and familiarity with design systems.
  • Strong foundation in interaction design and visual design.
  • Evidence of shipping designs in production applications.
  • Collaborative mindset, with openness to feedback and iteration.
  • Fluent English

  • Strong experience in product design, specifically addressing complex issues

   

• Nice-to-Have Skills Description:

  • Experience in enterprise applications.
  • Exposure to research practices and usability methods.

   

• Languages:
  • English: C1 Advanced