Jobs at Djinni
8835-
Β· 105 views Β· 6 applications Β· 14d
Senior HR Business Partner
Hybrid Remote Β· Cyprus, Poland Β· Product Β· 5 years of experience Β· B2 - Upper IntermediateWe're at the early stage of building our People Partnering function and are looking for a Senior HR Business Partner to co-create and lead key HR practices across several teams. This role is for someone who combines strategic perspective with the ability...We're at the early stage of building our People Partnering function and are looking for a Senior HR Business Partner to co-create and lead key HR practices across several teams. This role is for someone who combines strategic perspective with the ability to deliver hands-on β and who sees HR not just as a service, but as a system that enables people to do great work and grow with the business.
Responsibilities
- Partner closely with team leads and managers to deeply understand business priorities, organizational challenges, team dynamics, and opportunities for enhancing performance;
- Own and continuously optimize HR processes across the full employee lifecycle (onboarding, performance management, development, feedback culture, internal mobility, offboarding etc.), ensuring agility and adaptability to evolving business needs;
- Act as a strategic advisor and hands-on partner, proactively consulting and coaching managers on team health, clarity, growth, and leadership capabilities;
- Identify early signs of disengagement or mismatch and guide teams to proactively address these issues with empathy and clarity;
- Leverage data-driven insights to identify trends and propose strategic, actionable solutions;
- Embed company culture and values into all people processes, decisions, and interactions, ensuring alignment and consistency across the organization;
- Drive operational excellence by identifying quick-win projects and longer-term initiatives aimed at improving People & Business processes, proactively leading their implementation and measuring impact.Requirements
- 5 years of proven experience in people or team management β youβve personally held responsibility for leading others, driving results through a team, or running critical team-wide initiatives;
- In-depth knowledge of key HR processes, roles, and responsibilities throughout the entire HR lifecycle;
- Hands-on experience leading and implementing projects independently;
- Experience working in conflict situations β including resolution and facilitation;
- Proven experience using HR metrics to identify trends, draw insights, and inform strategic decisions;
- Thorough knowledge of labor legislation;
- Good level in Excel and Google Sheets, including confident use of functions such as VLOOKUP, Pivot Tables etc;
- Fluent in English, Ukrainian, and Russian β our team spans multiple locations.Why You'll Love Working With Us:
- Impactful Work: Your contributions will directly shape the future of our company.
- Innovative Environment: We're all about trying new things and pushing the envelope in EdTech.
- Freedom: flexible role based either remotely or hybrid from one of our offices in Cyprus, Poland.
- Health: we offer Health Insurance package for hybrid mode (Cyprus, Poland) and health corner in the Cyprus office.
- AI solutions: GPT Chat bot/ Chat GPT subscription and other tools.
- Wealth: we offer a competitive salary.
- Balance: flexible paid time off, you get 21 days of annual leave + 10 bank holidays.
- Collaborative Culture: Work alongside passionate professionals who are as driven as you are.
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Β· 29 views Β· 2 applications Β· 14d
UX Writer (Howly)
Hybrid Remote Β· Ukraine (Kyiv) Β· Product Β· 2 years of experience Β· C1 - Advanced Ukrainian Product πΊπ¦Howly is a Ukrainian multi-product company within the venture builder SKELAR. We build products for users in the global professional services market. SKELAR is a venture builder that creates international IT companies according to venture capital...Howly is a Ukrainian multi-product company within the venture builder SKELAR. We build products for users in the global professional services market.
SKELAR is a venture builder that creates international IT companies according to venture capital investment guidelines. Together with our co-founders, we assemble strong and efficient teams to launch tech businesses that will succeed in the global market.
We are currently looking for a UX Writer to join one of our fast-growing businesses β Howly.In 4 years, weβve launched 4 products: a legal solutions platform, a smart document automation tool, a career growth platform, and a marketplace of technical experts. During this time, weβve grown to a team of 300+ people, building products here in Ukraine for users around the world. We provide high-quality, accessible service for customers 24/7 and continue creating solutions that make a difference.
Weβre driven by a mix of intelligence, determination, and shared values. There are no βbig wordsβ without action here. What we do have is a team that truly cares about:
- what weβre building
- how we work
- who we work with
- why we do it
Your tasks as a UX Writer will include:
β Writing different types of texts to meet the needs of all Howly products (UX writing, copywriting, creating marketing ads, rewriting, etc.);
β Reviewing and editing different types of content to align with established standards;
β Writing selling and engaging texts aimed at improving conversion rates;
β Creating both transactional and marketing emails, ensuring they align with the tone of voice and user expectations;
β Conducting surveys, user testing, and taking part in user interviews to gather insights;
β Developing and applying tone of voice and style guidelines across all content to ensure a cohesive user experience;
β Prioritizing tasks and collaborating with team members to ensure the highest quality of work while meeting all deadlines;
β Working closely with a cross-functional team to drive growth and achieve business objectives.What we expect from you:
β Proficiency in English at C1 level;
β 2+ years of experience in UX writing, copywriting, creative writing;
β Understanding of UX principles and writing for user interfaces;
β Familiarity with techniques for writing engaging and conversion-focused texts;
β Prior experience working with designers and product managers;
β Excellent communication and collaboration skills;
β Adaptability and ability to learn quickly;
β Attention to detail and responsibility;
β Experience working with ChatGPT, Figma, DeepL, Reverso, Grammarly, Google Suite, Adobe Creative Suite, Jira.Howly is a global business with well-established processes and users all over the world. At the same time, weβve kept a startup mindset: we work flexibly, enthusiastically, and without unnecessary bureaucracy.
Everyone at Howly is here for a reason. Weβre a group of smart, mature, diverse, and engaged people. We support each other, value clarity, and donβt do things just for the sake of it. This is a place where you want to work, learn, grow, and create new things. Weβve built a culture that values meaningful collaboration and depth. We know how to work efficiently β and have a great time as a team too.
We plan to keep growing tech businesses, expanding into global markets, and working for Ukraineβs victory!
To support that, weβve built everything needed within our venture builder SKELAR and Howly:
β Internal professional clubs: marketing, development, finance, recruiting, etc.;
β Education reimbursement: training, courses, and conference attendance;
β Health insurance and an in-house doctor;
β Howly covers mental health program costs;
β Free workouts with corporate coaches;
β Office breakfasts and lunches.
Build boldly with those who push the limits!
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Β· 45 views Β· 3 applications Β· 25d
Team Lead Back-end Developer (Node.js)
Office Work Β· Spain Β· Product Β· 5 years of experience Β· B2 - Upper IntermediateValencia, Spain BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. βYoung, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO...Valencia, Spain
BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. βYoung, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We donβt follow formats. We shape them. We build what works, launch it fast, and make sure it hits.
We are looking for a skilled Team Lead Back-end Developer (Node.js) to join our team in Spain office.
β Responsibilities:
βοΈ Being transparent with the team about challenges, failures, and successes
βοΈ Hiring and training technical personnel
βοΈ Determining project requirements and developing work schedules for the team
βοΈ Delegating tasks and achieving daily, weekly, and monthly goals
βοΈ Liaising with team members and management to ensure projects are completed to standard
βοΈ Motivating staff and creating a space where they can ask questions and voice their concerns
βοΈ Delegating work and assignments to team members
βοΈ Collaborating with their team to identify and fix technical problems
βοΈ At least upper -Intermediate lvl of English
And for Developer part:
βοΈ In-house platform development
βοΈ 3rd party API integrations
βοΈ Actively participate in developing new features from scratch
β Requirements:βοΈ At least 8+ years of experience, 3+ years in leadership
βοΈ Excellent technical, diagnostic, and troubleshooting skills
βοΈ Strong leadership and organizational abilities
βοΈ Knowledge of JavaScript and the ECMAScript 6 standards
βοΈ 3+ years of commercial experience with Node.js
βοΈ 5+ years of commercial experience in web development
βοΈ Commercial experience of working with DB
βοΈ Commercial experience of implementing the REST and WebSockets
βοΈ Experience of GIT version control system
βοΈ Experience with databases MySQL
βοΈ Experience with RabbitMQ
βοΈ Experience with Redis
β Nice to Have:
βοΈ Experience with TypeScriptβ We offer excellent benefits, including but not limited to:
π§π»βπ» Learning and development opportunities and interesting challenging tasks;
βοΈ Relocation package (tickets, staying in a hotel for 2 weeks);
ποΈββοΈ Company fitness corner in the office for employees;
π Opportunity to develop language skills and partial compensation for the cost of language classes;
π Birthday celebration present;
π Time for proper rest and 22 working days of Annual Vacation
Join BrainRocket and rock with us! π
Bold moves start here. Make yours. Apply today!
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Β· 79 views Β· 27 applications Β· 11d
Senior DevOps Engineer
Full Remote Β· Countries of Europe or Ukraine Β· 6 years of experience Β· B2 - Upper IntermediateOur client is a fast-growing, fast-paced software development organization with a mission to build new ways of interacting with information. They leverage intellectual property and their cloud infrastructure expertise to address complex, real-time data...Our client is a fast-growing, fast-paced software development organization with a mission to build new ways of interacting with information. They leverage intellectual property and their cloud infrastructure expertise to address complex, real-time data and analytics needs in the enterprise. Their teams are comprised of successful people who enjoy solving problems, engaging in substantive technical discussions, and have a strong passion for their work. They have high expectations in terms of skill, motivation, self-organization, and productivity. They value people who excel at working in collaborative, virtual, and collocated groups, and who thrive in fast-paced Agile development environments.
About the Role:
We are seeking a Senior DevOps Engineer for our client. In this role, you will take ownership of building a new AWS tenant from scratch, including the full environment setup and ongoing management. You will play a key role in managing EKS clusters for Kubernetes workloads and implementing robust CI/CD pipelines using tools like GitHub Actions. This is a long-term engagement.
Responsibilities:- Design, build, and maintain AWS infrastructure starting from the ground up.
- Manage EKS clusters and ensure high availability, scalability, and security of Kubernetes environments.
- Develop and maintain Infrastructure as Code (IaC) using Terraform/Terragrunt.
- Implement and manage CI/CD pipelines (e.g., GitHub Actions) to support seamless deployments.
- Monitor system performance, troubleshoot issues, and optimize cloud resources.
- Ensure best practices in cloud security, cost optimization, and reliability.
- Collaborate closely with development teams to align infrastructure with application needs.
- Provide technical leadership, guidance, and mentorship to junior team members when needed.
- 6+ years of professional experience in DevOps, Cloud Infrastructure, or related roles.
- Proven experience with AWS services and building secure, scalable cloud environments from scratch.
- Hands-on experience with Kubernetes and EKS cluster management.
- Strong skills with Terraform/Terragrunt for IaC.
- Solid knowledge of CI/CD pipelines and tools, preferably GitHub Actions.
- Good understanding of networking, cloud security, and monitoring best practices.
- Excellent problem-solving and troubleshooting skills.
- Comfortable working independently and proactively in a dynamic environment.
- Strong communication skills and ability to collaborate with distributed teams.
- Working with US West Coast hours from time-to-time.
- Competitive market salary.
- Fully remote work.
- Convenient and somewhat flexible working hours.
- 28 days of paid time off per calendar year.
- The chance to work on meaningful, socially valuable products alongside a highly professional, US-based international team.
- Interesting technical challenges with opportunities to grow and learn.
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Β· 357 views Β· 36 applications Β· 3d
Team / Tech Lead Python Developer
Full Remote Β· Countries of Europe or Ukraine Β· 7 years of experience Β· B1 - IntermediateWe are looking for a Team / Tech Lead Python Developer for a stable long-term project. Must have Python: website scraping, FastApi, Websockets, asynchronous programming, object-oriented programming. Databases: SQL server, Redis Fluent English Great...We are looking for a Team / Tech Lead Python Developer for a stable long-term project.
Must have Python: website scraping, FastApi, Websockets, asynchronous programming, object-oriented programming.
Databases: SQL server, Redis
Fluent English
Great communication, team player, hard worker, having sense of urgency
Working hours Israel - from Sunday to Thursday, Friday Saturday days off
Sometimes, needs to fix bugs during nights or weekends, depending on the level of code - the better level, the fewer issues
The project is about collecting and processing data for sports games, to provide data as a service for other services.
It's a data-collecting and processing platform, there are a lot of parsing and scraping tasks.
We are an outstaff company, working with a client for a long time, looking for a new team member to make the team stronger.
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Β· 68 views Β· 4 applications Β· 3d
Operations manager
Office Work Β· Ukraine (Kyiv) Β· 2 years of experience Β· B2 - Upper IntermediateFull-time | Kyiv | Office-based (Stepana Bandera Avenue 13B) About Us: New Vision Agency is a Ukrainian-American company specializing in Building Information Modeling (BIM) and Virtual Design and Construction (VDC) services. We support U.S.-based...Full-time | Kyiv | Office-based (Stepana Bandera Avenue 13B)
About Us:
New Vision Agency is a Ukrainian-American company specializing in Building Information Modeling (BIM) and Virtual Design and Construction (VDC) services. We support U.S.-based construction and architecture firms by creating accurate 3D models and high-quality visual documentation. Our growing team includes architects, modelers, and project managers who work on complex and impactful projects.
We are now expanding our administrative team and looking for a hands-on, structured, and detail-oriented Operations Manager to ensure smooth coordination of our internal processes and documentation.
What you'll be responsible for:
- Overseeing internal operations and administrative workflows
- Managing company documentation and supporting legal and financial processes
- Coordinating payments, invoices, and communication with banks and accountants
- Supporting the team with planning, reporting, and documentation needs
- Assisting in maintaining internal brand consistency and operational readiness for events
- Acting as a point of contact for internal requests and process improvement
Requirements:
- Proven experience in operations, administration, or office management (2+ years)
- Strong organizational skills and attention to detail
- Proactive mindset and ability to work independently
- Excellent communication and problem-solving skills
- Upper-Intermediate English
- Confidence working with digital tools
What we offer:
- A key role in a growing international team
- Full-time, office-based position in a modern Kyiv office
- Supportive team and clear onboarding process
- Competitive compensation and development opportunities
Ready to take charge of operations and be a part of something meaningful?
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Letβs talk! -
Β· 40 views Β· 5 applications Β· 7d
Web3 Marketing Manager
Full Remote Β· Worldwide Β· Product Β· 3 years of experience Β· C1 - AdvancedWeβre looking for a hands-on and strategic Marketing Manager to lead our marketing efforts across multiple Web3 projects. In this role, you wonβt just manage campaigns β youβll build them from the ground up, working directly on strategy, execution, and...Weβre looking for a hands-on and strategic Marketing Manager to lead our marketing efforts across multiple Web3 projects. In this role, you wonβt just manage campaigns β youβll build them from the ground up, working directly on strategy, execution, and team coordination.
Youβll play a key role in growing social channels, building strong communities, launching tokens, and making sure our projects get real traction.
This is a role for someone who knows how to drive attention, create momentum, and deliver results β not just manage the process, but be deeply involved in it.
π What Youβll Do
- Write marketing and go-to-market strategies tailored to each project and turn them into clear, executable plans
- Lead social media growth and community engagement across Twitter, Telegram, and more
- Collaborate with community managers, content creators, and KOL coordinators to launch campaigns that boost visibility, attract users, and grow engagement
- Prepare briefs for copywriters, review content, and oversee the publishing process
- Coordinate the full marketing function β community, content, design, and external partners β ensuring alignment and timely delivery
- Generate and test creative promotion ideas, tools, and channels to increase project visibility and adoption
- Develop and execute strategies to support token launches and post-TGE growth β from positioning to actionable user acquisition steps
- Monitor campaign results, gather feedback, and continuously iterate to improve performance
π What Weβre Looking For
- Proven experience leading marketing in Web3 or fast-paced tech environments
- Strong understanding of token launches, go-to-market planning, and community-driven growth
- Ability to manage multiple projects at once and work across different teams
- Excellent written and spoken English (B2+ or higher)
- Creative thinking, initiative, and the ability to turn ideas into action
π What Youβll Get
- A leadership role with real impact on top-tier Web3 projects
- Full ownership of marketing direction and creative freedom
- Remote work with a flexible and fast-moving team
- Transparent bonuses linked to project success and token performance
- A chance to grow with a well-connected incubator in the heart of the Web3 ecosystem
We hope this is the beginning of an amazing journey together π«Ά
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Β· 249 views Β· 15 applications Β· 6d
Machine Learning Engineer / Computer Vision
Full Remote Β· Countries of Europe or Ukraine Β· 3 years of experience Β· B2 - Upper IntermediateAIMPROSOFT β Machine Learning Engineer Opportunity! Aimprosoft, a fast-growing outsourcing IT company, is expanding its staff and is looking to hire a Middle Machine Learning Engineer to work on AI SDLC and companyβs projects. About the role: ...
πAIMPROSOFT β Machine Learning Engineer Opportunity!
Aimprosoft, a fast-growing outsourcing IT company, is expanding its staff and is looking to hire a Middle Machine Learning Engineer to work on AI SDLC and companyβs projects.π―About the role:
In this role, you will be responsible for the full spectrum of AI development - from implementing and training machine learning models to developing sophisticated AI agents and RAG (Retrieval-Augmented Generation) systems. You'll contribute to the company's AI SDLC initiatives, lead the integration of cutting-edge AI tools, and deliver internal knowledge-sharing sessions. Your work will span training Computer Vision models, building intelligent document processing systems, architecting RAG pipelines for knowledge extraction, and developing LLM-powered applications for document classification and smart automation. You'll also participate in client projects on an outsourced basis, working on real-world AI solutions across the entire development lifecycle.
The ideal candidate brings a strong product mindset, is proactive in adopting and implementing state-of-the-art AI technologies, and is keen to mentor others and promote a culture of continuous learning and technical excellence.
π₯What We Need From You:- 3+ years as a Machine Learning Engineer, Data Scientist or AI Engineer
- Πxperience training and deploying Computer Vision models
- Proficient in Python
- Extensive experience with PyTorch, OpenCV, PIL/Pillow, and torchvision
- Proven ability to train, fine-tune, and optimize neural networks on large-scale image datasets
- Experience with model optimization techniques (ONNX conversion, quantization, pruning)
- Proactive in sharing knowledge and fostering a culture of learning
English proficiency at B2 (Upper-Intermediate) level or higher.
AI Agents & RAG Systems:
- Practical experience building and deploying Retrieval-Augmented Generation (RAG) systems
- Proficiency with vector databases and embedding techniques (Qdrant, Milvus)
- Strong knowledge of Large Language Models (LLMs) integration and tuning
- Hands-on experience with LangChain, Haystack, LlamaIndex, or similar agent frameworks
Knowledge of prompt engineering and chain-of-thought reasoning techniques
Infrastructure & Deployment:
- Proficiency with Flask/FastAPI for ML model serving and API development
- Hands-on experience with Docker for containerization
Proficient in Git for version control
Nice to Have:
- Experience with Transformers library and Hugging Face ecosystem
- Knowledge of multimodal AI systems combining vision and language models
- Familiarity with advanced RAG techniques (hybrid search, re-ranking, query expansion)
- Experience with agent memory systems and persistent context management
- Familiarity with MLOps tools (MLflow, Weights & Biases)
- Familiarity with model serving frameworks (TorchServe, BentoML, vLLM)
- Experience deploying ML models and applications on AWS infrastructure.
πΌWhat We Offer:
- Opportunity to work with AI
- A competitive salary that appreciates your skills and experience
- Cozy atmosphere and modern approaches. We have neither bureaucracy nor strict management or "working under pressure" conditions
Opportunity to implement your ideas, tools, and approaches. We are open to changes and suggestions aimed at improvement
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Β· 44 views Β· 6 applications Β· 28d
CRM Team Lead
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 4 years of experience Β· B1 - IntermediateStay Group is an innovative Marketing company with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry. We seek an experienced CRM Team Lead. As a CRM Team Lead, who think...Stay Group is an innovative Marketing company with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry. We seek an experienced CRM Team Lead. As a CRM Team Lead, who think beyond email and sees the full player journey.
If you're experienced in building loyalty programs from scratch, love working with data, and know how to engage players across Tier 1 markets, this might be your next big move in iGaming.
Key Responsibilities:- Own the creation and execution of comprehensive CRM plans aligned with business objectives.
- Ensure seamless coordination between internal teams and external partners for timely task delivery.
- Drive growth across critical CRM areas, including FTD conversion, New player retention, VIP/PVIP programs, Reactivation campaigns, Cross-sell, and seasonal promotions.
- Optimize communication channels, continuously work on extending communication channels, and there.
Performance Management & Analytics
- Achievement of CRM growth targets across key metrics.
- Establish and track KPIs to measure team and campaign success.
- Monitor and analyze promotion performance and communication effectiveness.
- Collaborate closely with analytics teams to execute detailed reports and customer segmentation.
Team Leadership & Development
- Lead, mentor, and develop a high-performing CRM team.
- Recruit, hire, and onboard new team members to support business growth.
- Provide regular performance feedback and professional development opportunities.
Cross-Functional Collaboration
- Align internal and external cooperation processes for flawless execution.
- Work closely with product, marketing, and operations teams to ensure a seamless customer experience.
Requirements:
- Minimum 4 years of experience in the iGaming industry.
- At least 2 years of proven team leadership experience.
- Extensive experience working in Tier 1 markets.
- Curiosity-driven approach and ability to deep-dive into setups and execution.
- Strong analytical skills and experience working with data-driven insights.
Benefits:
- Freedom to choose where to work: work from anywhere in the world with the freedom of remote options, or join our dynamic offices in Kyiv or Barcelona for an inspiring in-person experience.
- Flexibility: enjoy flexible working hours that let you balance your personal and professional life while focusing on delivering great results.
- Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
- A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
- Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.
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Β· 25 views Β· 1 application Β· 28d
AI Computer Vision Engineer
Office Work Β· Ukraine (Kyiv) Β· Product Β· 4 years of experience Β· B2 - Upper Intermediate MilTech πͺThe role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station. What is your Day to Day Mission: Design, develop, and optimize real-time object detection and...The role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station.
What is your Day to Day Mission:
- Design, develop, and optimize real-time object detection and tracking models for aerial video from UAVs (EO/IR cameras)
- Implement inference pipelines optimized for edge hardware (e.g., NVIDIA Jetson, Orin)
- Conduct model training, testing, benchmarking, and validation in real flight environments
- Integrate AI models into onboard systems
- Collaborate with other software and hardware teams to ensure robust end-to-end performance
Research and apply state-of-the-art deep learning methods in computer vision
What you bring to the team:
- 3+ years of experience in AI/ML, with a strong focus on computer vision
- Proven experience in object detection/tracking using models like YOLO, SSD, or custom CNNs
- Proficiency in Python, C++, PyTorch or TensorFlow
- Experience with real-time video processing and optimization techniques (e.g., TensorRT, ONNX, pruning, quantization)
- Solid understanding of data annotation, augmentation, and training workflows
- Familiarity with embedded/edge AI deployments (e.g., Jetson Xavier, Orin)
- Experience working with aerial/surveillance imagery or geospatial data is a strong plus
Bachelorβs or Masterβs degree in Computer Science, Robotics, or related field
Nice to Have:
- Knowledge of GStreamer, OpenCV, or similar real-time streaming frameworks
- Familiarity with UAVs, drone flight control, or defense technologies
Understanding of object re-identification or multi-target tracking
Why Quantum-Systems:
- We Stand with Ukraine!
- We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
- We are industry pioneers who are ambitious, bold, and visionary.
- We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
- We promise to be your runway for individual and professional growth.
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Β· 417 views Β· 90 applications Β· 19d
Head Of Customer Success Department
Full Remote Β· Worldwide Β· Product Β· 3 years of experience Β· B2 - Upper IntermediateHey there! TechVill is one of the fastest-growing home services companies in North America, redefining the standard of excellence in appliance repair and customer care. Weβre on the lookout for a Head of Customer Success Department β a strategic,...Hey there! TechVill is one of the fastest-growing home services companies in North America, redefining the standard of excellence in appliance repair and customer care. Weβre on the lookout for a Head of Customer Success Department β a strategic, forward-thinking leader who will oversee our Customer Care, Quality Assurance, Complaints, and Dispatch departments. This is a key leadership role, where youβll shape the customer journey, lead high-performing teams, optimize operations, and directly contribute to the companyβs growth and reputation.
You Are Our Ideal Candidate If
Weβre looking for a results-driven professional who thrives in a structured and fast-paced environment and can combine leadership with operational excellence.
Hereβs what weβre looking for:
- Have strong experience leading customer-facing teams and managing operational workflows.
- Have a minimum of 3 years of experience managing a team of 15+ people in a fast-paced customer care environment.
- Are passionate about creating high-performing, motivated teams and have a proven track record of mentoring and developing employees to reach their full potential.
- Have hands-on experience working with or overseeing Complaints/Resolutions departments, Dispatch teams, and Quality Assurance functions.
- Possess a strong understanding of compliance requirements within customer service and operations.
- Are highly analytical, with experience in interpreting customer service metrics, performance data, and feedback to identify trends, opportunities, and areas for improvement.
- Have experience building or refining KPI dashboards, performance reports, and process improvement strategies based on data insights.
- Possess excellent communication and cross-functional collaboration skills, with the ability to align diverse teams around shared goals.
- Can confidently take ownership of strategic initiatives that improve customer satisfaction, retention, and operational efficiency.
- English Proficiency: Confident B2 level / fluent enough for daily communication in a fully English-speaking environment.
Availability: Able to work full-time, Monday to Friday from 8:00 ΠM to 5:00 PM (Calgary Time).
What Youβll Be Doing:
- Leading, mentoring, and developing the Customer Success team, including Customer Care, Quality Assurance, Complaints, and Dispatch departments.
- Driving a high-performance team culture through regular coaching, 1-on-1s, feedback, and performance-based incentive systems.
- Overseeing and continuously improving the full customer journey β from inquiry to resolution β ensuring timely, empathetic, and effective service delivery.
- Managing customer complaint resolution processes and ensuring proper escalation, documentation, and follow-through.
- Monitoring and improving quality standards across all service touchpoints, using data to drive actionable improvements.
- Collaborating with Accounting on accounts receivable, customer follow-ups, and preparing files for collections when necessary.
- Building, managing, and optimizing workflows for dispatchers and care agents to ensure operational efficiency and proper task distribution.
- Creating structured training, onboarding, and upskilling programs for new and existing team members.
- Analyzing team and customer data to identify trends, performance gaps, and opportunities for process improvements.
- Reporting regularly to senior leadership with insights, updates, and strategic recommendations.
- Ensuring compliance with internal policies and industry standards across all customer service functions.
- Collaborating cross-functionally with other departments (Tech, Sales, Operations) to resolve issues and enhance the customer experience.
Playing a key role in shaping and executing the long-term customer success strategy aligned with company goals.
What You Will Get:
- Flexible remote work arrangement.
- Competitive payment in USD.
- Career growth opportunities and professional development support.
- Future relocation prospects to Canada.
- A supportive and collaborative team environment.
Fully English-speaking work culture.
Why TechVill? Weβve built something special:
- #1 Repair Company: Recognized as the best in the city by a top appliance manufacturer.
- 40,000+ Happy Customers: Our reputation is built on trust and exceptional service.
- Rapid Expansion: In 2024, we grew into three new cities and now operate in four major Canadian markets. In Q1β2025, we expanded further, launching in three U.S. states and an additional Canadian province.
- Big Ambitions: Our goal is to expand to six more cities next year and reach 120 locations across North America by 2030.
- Award-Winning Excellence: In 2025, we won the Consumer Choice Award for Business Excellence in Home Appliance Repair & Service.
Ready to lead a high-growth customer care team and make an impact? Apply now and letβs build something amazing together!
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Β· 276 views Β· 16 applications Β· 3d
Fullstack Node.js + Vue.js developer to $600
Full Remote Β· Ukraine Β· 1 year of experience Β· B2 - Upper IntermediateWe search for a Β«willing to learnΒ» person who wants to learn and develop enterprise-level web applications/websites. Skills & Requirements: β’ Youβve got at least 1 year of experience in JavaScript β’ Youβve worked with some of the modern JavaScript...We search for a Β«willing to learnΒ» person who wants to learn and develop enterprise-level web applications/websites.
Skills & Requirements:
β’ Youβve got at least 1 year of experience in JavaScript
β’ Youβve worked with some of the modern JavaScript frameworks β Vue.js
β’ You have experience with Node.js
β’ You have experience with NoSQL databases (ideally MongoDB)
β’ You feel comfortable communicating in English
β’ Youβre passionate about solving new problems
β’ You are always looking for the best solution
We are offering:
-Senior team;
-Regular review;
-Long-term employment;
-Challenging projects;
-Certifications;
Responsibilities:
-Code review.
-Functionality improvements to an existing solution
-Increasing system stability, testability, maintainability, and security
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Β· 28 views Β· 0 applications Β· 28d
Embedded Software Engineer
Office Work Β· Ukraine (Kyiv) Β· Product Β· 3 years of experience Β· B2 - Upper Intermediate MilTech πͺThe role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station. About the Job As an Embedded Software Engineer you are a key part of our Architecture team to develop...The role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station.
About the Job
As an Embedded Software Engineer you are a key part of our Architecture team to develop and implement the core features and functionalities to have our drones operate safely and autonomously in the air.
Together with our world-class team, currently seven team members, you will take an empowering role: pushing the boundaries of drone technologies. You will be working closely with stakeholders in Germany and US from the System architecture and Hardware development departments.What is your Day to Day Mission:
- Implementation, maintenance, and optimization of the Quantum-Systems autopilot firmware and firmware stack
- Design, Conception, implementation, and testing of new autopilot functionalities
- Export of flight control and navigation algorithms from Matlab / Simulink and integration into the autopilotβs embedded framework
- Implementation, maintenance, and optimization of BSP / peripheral and external sensor drivers and their optimized operation in the scope of the real-time operating system
- Building, documenting, and maintaining autopilot firmware for flight tests. Creation of flight test tickets, support of flight tests, and post-flight data analysis
- Creating unit tests, debugging/tracing of the code base for code coverage/functionality testing
- Maintenance of the firmware update eco system, including bootloaders & firmware updates
Support in the implementation and maintenance of production tools
What you bring to the team:
- You have completed a degree in the field of bachelorβs or masterβs degree in software engineering / electrical engineering and you have several years of experience working with embedded systems.
- You have a deep understanding of embedded systems and you are a senior in designing, implementing and optimizing embedded systems.
- You have strong knowledge of microcontrollers (ARM, Cortex-M), real-time operating systems and hardware and communication interfaces interfaces (UART, I2C, SPI, CAN, ETH ...)
- You are experienced with real-time operating systems like FreeRTOS or uCOS II and knowledge of multi-threading, task scheduling, and inter-task communication.
- You have the ability to bridge the gap between hardware and software, understanding the electrical and physical constraints, profound understanding of electronic schematics and efficiently utilizing available hardware resources
- You master version control and collaboration tools such as git and gitlab and you have experience in working in collaborative development environments with agile methodologies.
- You are highly self-motivated and drive your area of responsibility independently
- Due to your open, communicative, friendly, and competent attitude, it is easy for you to be considered as an internal expert
- English level at least B2
Why Quantum-Systems:
- We Stand with Ukraine
- We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
- We are industry pioneers who are ambitious, bold, and visionary.
- We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
- We promise to be your runway for individual and professional growth.
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Β· 277 views Β· 24 applications Β· 12d
Senior Python Developer
Full Remote Β· Countries of Europe or Ukraine Β· 5 years of experience Β· C1 - AdvancedWe are looking for an experienced Senior Python Developer to join and strengthen our growing team. Youβll work on backend systems that power scalable, high-performance applications β including those with AI components. What you'll do: -Design and...We are looking for an experienced Senior Python Developer to join and strengthen our growing team. Youβll work on backend systems that power scalable, high-performance applications β including those with AI components.
What you'll do:
-Design and develop reliable, maintainable, and scalable backend systems in Python.
-Drive the architecture of new features and systems, making key technical decisions.
-Lead integration of AI components (e.g., LLMs, LangChain, vector databases).
-Collaborate across teams to deliver solutions that meet client needs.-Ensure code quality through testing, code reviews, and best engineering practices.
-Participate in DevOps processes (CI/CD, monitoring, cloud deployment).
-Mentor and support mid-level and junior developers.
Requirements:
-Strong proficiency in Python and backend system design.
-Excellent spoken and written English communication skills.
-Solid experience with asynchronous programming (e.g., asyncio, FastAPI, aiohttp).
-Deep knowledge of relational databases (PostgreSQL, MySQL) and ORMs (SQLAlchemy, Django ORM).
-Practical experience with CI/CD pipelines, containerization (Docker), and cloud deployment.
-Strong understanding of software engineering principles, version control (Git), and testing frameworks (e.g., pytest).
Nice to have (not mandatory, but a big plus):
-Experience with LLMs, LangChain, vector stores (e.g., FAISS, Weaviate).
-Background in Data Science or Machine Learning.
-Experience with Cloud Infrastructure (AWS, GCP, Azure).
-Familiarity with microservice architectures and distributed systems.
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-Previous experience in client-facing roles or product-focused development. -
Β· 73 views Β· 2 applications Β· 28d
Rust Developer
Office Work Β· Ukraine (Kyiv) Β· Product Β· 5 years of experience Β· B2 - Upper Intermediate MilTech πͺThe role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station. About the Job We are seeking a skilled Core Developer (Rust/ C++) for Swarm Robotics & Sensor Control...The role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station.
About the Job
We are seeking a skilled Core Developer (Rust/ C++) for Swarm Robotics & Sensor Control with over 5 years of professional experience to join our dynamic development team. You will play a key role in building and optimizing the core architectures for the real-time control and management of robotic swarms and sensor systems. This position offers the opportunity to work with cutting-edge technologies and contribute to complex, mission-critical systems in a collaborative environment.
What is your Day to Day Mission:
- Design, develop, and maintain robust and scalable systems for swarm control and sensor management.
- Implement efficient communication protocols and real-time processing solutions for robotics.
- Collaborate closely with cross-functional teams to integrate backend components with robotics software and sensor networks.
- Optimize system performance, scalability, and reliability in a distributed robotics environment.
- Solve challenging problems using modern programming languages such as C++ and Rust.
Participate in code reviews, architecture discussions, and software design decisions.
What you bring to the team:
- 5+ years of professional experience in backend development with a strong focus on real-time systems.
- Proficiency in Rust and C++, with a solid understanding of modern software development practices.
- Experience in building and optimizing backend architectures for distributed systems.
- Familiarity with network protocols, multithreading, and low-latency data processing.
- Knowledge of system architecture design, performance optimization, and resource management.
Ability to work independently, solve complex technical problems, and thrive in a fast-paced startup environment.
Nice-to-Have:
- Experience in robotics, swarm control, or sensor integration.
- Familiarity with cloud platforms, Docker, or Kubernetes for scalable deployments.
Understanding of embedded systems or real-time operating environments.
Why Quantum-Systems:
- We Stand with Ukraine
- We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
- We are industry pioneers who are ambitious, bold, and visionary.
- We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
- We promise to be your runway for individual and professional growth.