Jobs at Djinni

About the Role

The Web & Digital Operations Manager owns the technical health of Liminal's web presence and our clients' websites. This is the person who makes sure roughly 45 client sites and our own site stay secure, fast, backed up, and live. They will coordinate our offshore development partner, own hosting, run the technical side of every site launch, and maintain the internal brand messaging app.

When a site goes down, a launch stalls, or a plugin breaks something, the person in this role is accountable for the fix.

Responsibilities

Web Development Oversight and Quality Control

• Own quality control across all client and Liminal websites.
• Coordinate our offshore development partner (Alpinist Studios), who builds and migrates sites. Review their work, manage the queue, and make sure results meet our standard.
• Run the technical launch checklist for every site: DNS and MX records, domain access, redirects, admin access, and contact-form routing.

Hosting And Maintenance

• Manage web hosting and the hosting vendor relationship (currently WP Engine).
• Run ongoing maintenance across all sites: plugin updates (WP Engine and non-WP Engine), off-site AWS backups, and scheduled overnight maintenance.
• Set up and troubleshoot site analytics (Google Analytics, Site Kit, MonsterInsights).

Liminal Internal Website

• Build and maintain meetliminal.com: case study pages, SEO and GEO optimization, mobile fixes, popups, and ongoing updates.

Brand Messaging App (Vibe Coded)

• Maintain and improve Liminal's internal brand messaging app: build and refine features (onboarding flow, org profile, brand voice, brand guide quality score, org health assessment, competitive analysis, search/chat), fix bugs, handle UI/UX, and manage document generation and formatting.

What We're Looking For

• Hands-on WordPress expertise, including page builders (Beaver Builder, Elementor) and plugin management at scale.
• Real experience managing hosting environments, DNS, domains, backups, and site migrations.
• Comfort coordinating the work of an outside development partner and holding their work to a high-quality standard.
• Working knowledge of web analytics setup (GA4, Site Kit, MonsterInsights) and technical SEO.
• Product/app skills to maintain and extend a web application (front-end and light back-end).
• Organized and self-directed. This role runs largely on its own across many sites at once.
• Genuine interest in equity-centered nonprofit work. The person doesn’t have to come from the sector, but should care about the work of the clients we serve.

We are looking for a proactive Retention Manager to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role: You will take ownership of the player lifecycle, ensuring our users stay engaged, active, and loyal.

• Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push).
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack: Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You:

• Experience: 1.5–3 years in CRM / Retention Marketing.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer:

• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

Reports to: Contact Center Lead

About the Role: We are looking for a communicative, energetic, and customer-oriented Contact Center Operator to join our team. In this role, you will be the voice of our brand — engaging with players, keeping them informed about exciting new offers, and helping them resolve payment issues.

Working closely with our Contact Center Lead, you will ensure every player feels valued and supported. If you are fluent in Portuguese, Italian, and Greek, love talking to people, and want to grow in a dynamic, fast-paced environment — we would love to meet you!

Key Responsibilities:

• Make outbound calls based on assigned tasks and scripts + sending SMS 
• Inform players about available bonuses, promotions, and offers
• Assist customers with failed payments and related issues
• Handle first-line customer inquiries and requests
• Prepare and submit daily activity reports in the approved format
• Participate in daily planning meetings and performance discussions

Requirements & Skills:

• Excellent spoken Portuguese, Italian, and Greek (C1/C2 level)
• Strong communication and active listening skills
• Friendly, confident, and outgoing personality
• Customer-focused mindset with a positive attitude
• Previous experience in a call center or similar role is a plus, but not required

Note: If you enjoy talking to people and creating positive customer experiences, we’d love to have you on our team!

We Offer:

• Format: Remote work. Schedule: Tuesday – Saturday (from 13:00 to 21:00). 
• Compensation: Competitive salary based on your experience + performance bonuses.
• Payments: In USDT (white crypto).
• Growth: Opportunity for professional and career growth within the project.
• Benefits: Paid vacation and sick leave, opportunities for continuous learning.

We are looking for a proactive Retention Manager with proven experience in the Italy GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Italian market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Italian audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the IT market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Italian market (Italy GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive and creative Gamification Manager to take charge of our Smartico platform operations. If you know how to turn the user journey into an exciting game, have a strong grasp of engagement metrics, and are ready to build and scale effective processes—we want you on our team!

🎯 Key Responsibilities:

• Gamification Management: Design, configure, and launch comprehensive gamification mechanics (tournaments, missions, loyalty tiers, mini-games, bonus stores, etc.) on the Smartico platform.
• Monitoring & Analytics: Continuously track the performance of live campaigns, analyze user engagement metrics, and optimize existing mechanics to boost player retention.
• Customer Support Collaboration: Work closely with the support team to promptly resolve complex player escalations regarding bonus allocations or campaign mechanics. Create clear guidelines and help the support agents understand the logic behind active campaigns.
• Idea Generation: Proactively explore and implement new Smartico features and solutions to continuously enhance the overall User Experience (UX).

⭐️ We Offer:

• Format: 100% Remote work, 5/2 schedule.
• Payments: Reliable payouts in USDT.
• Remuneration: Competitive base salary + bonuses directly based on the results and success of the department you build.
• Growth: Tangible opportunities for professional growth and career progression within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a BizDev (Providers Manager) to drive the development and scaling of our payment provider network. This is a key role with a direct impact on the stability of our payment infrastructure, the launch of new payment directions, and the company's ability to scale products quickly.

You will be responsible for identifying new payment partners, leading negotiations, coordinating integration and compliance processes, analyzing partnership performance, and ensuring the seamless operation of our payment solutions.

Requirements

• 2+ years of experience in Payments, FinTech, PSP, Processing, or related industries.
• Solid understanding of payment infrastructure, payment flows, pricing models, and transaction economics.
• Hands-on experience working with payment providers.
• Basic understanding of API integrations.
• Experience in risk assessment and regulatory compliance.
• Experience managing contracts, compliance procedures, and partner onboarding processes.

• English proficiency at Upper-Intermediate (B2) level or higher.

   

Nice to Have

• Experience with international payment solutions.
• Understanding of card processing, BIN structures, and international payment schemes.

• Experience launching new payment directions or expanding into new GEOs.

   

Personal Qualities

• Strong analytical and systems thinking.
• High level of responsibility and attention to detail.
• Excellent organizational and time management skills.
• Strong communication and negotiation abilities.
• Ability to manage multiple priorities simultaneously.

• Confidence in making decisions in uncertain or fast-changing environments.

   

Key Responsibilities

• Identify, evaluate, and onboard new payment providers.
• Negotiate commercial terms, pricing, and partnership models.
• Build and maintain an up-to-date database of payment partners.
• Monitor the market, competitors, and emerging payment solutions.
• Assess the efficiency, risks, and business value of new integrations.
• Prioritize provider integrations based on business needs.
• Coordinate compliance, onboarding, and integration processes for new partners.
• Work closely with the legal team on contracts and partnership terms.
• Manage day-to-day communication with payment providers regarding operational and technical matters.
• Ensure payment tariffs, documentation, and partnership terms remain accurate and up to date.
• Analyze financial, operational, technical, and regulatory risks.
• Initiate backup solutions and provider replacements when necessary.
• Develop and maintain the payment infrastructure roadmap and integration plan.

• Prepare regular reports and analytics on provider performance and overall payment efficiency.

   

What Success Looks Like

• A well-structured and continuously updated payment provider ecosystem with clear statuses, partnership terms, and integration priorities.
• A stable payment infrastructure that enables rapid expansion into new GEOs and supports new product launches.
• Reduced operational risks, delays, and payment disruptions through effective provider management.
• Optimized integration costs and improved efficiency of payment operations.
• A reliable network of payment partners that supports sustainable business growth and scalability.

Full Remote · EU + Ukraine · 4+ years of experience · English – C1 · Igaming/Gambling Founding Engineering Team

Role Overview:
You will be our front-end engineer — singular, for now. The platform's interface is where our clients will spend their working day: admin consoles, dashboards, configuration flows. Dense, state-heavy screens that have to be fast and comprehensible. This is not marketing-site work; it is serious application software, built in Vue 3 and TypeScript.
We are looking for a Senior Front-End Developer who cares equally about code architecture and the experience of the people using it, and who can defend both in a discussion. With no design team between you and the product, that second half matters more here than it would elsewhere.

Key Responsibilities:
Owning the front end end to end — architecture, component structure, state management, data layer and caching strategy;
Developing web applications in Vue 3 and TypeScript, and setting the quality standard rather than inheriting one;
Building the design system and shared component library from the ground up, so the product stays coherent as it grows;
Working directly with the back-end engineer on API contract design — you will help define the interface, not just consume it;
Optimising for performance across browsers and devices: bundle size, time to interactive, rendering of large lists and tables;
Writing and maintaining unit and end-to-end tests to ensure code reliability and application stability;
Treating accessibility (WCAG 2.1 AA) as part of development rather than as a later audit;
Establishing the front-end practices the next engineers we hire will work inside.

Required Skills & Experience:

The ideal candidate will have 4+ years of experience as a Front-End Developer and demonstrate proficiency in:
 

• Strong understanding of pure JavaScript and extensive experience with TypeScript — types as a design tool, not decoration;
• Solid understanding of design patterns;
• Proficiency with Vue 3 and the Composition API, or with another modern framework (React, Angular 2+) plus a genuine interest in working in Vue;
• Familiarity with the Vue ecosystem: Pinia, Vue Router, VueUse, and component libraries such as PrimeVue, Vuetify or Element Plus;
• Strong fundamentals: semantic HTML, modern CSS (Flexbox, Grid, custom properties) and the browser event model;
  Build tools such as Vite and Webpack;
• Professional-level proficiency with Git, including branching strategies and collaborative workflows;
• Unit and end-to-end testing frameworks (e.g. Vitest, Vue Testing Library, Playwright or Cypress);
• Product sensibility: you ask the right questions before building the screen you were asked for;
• Advanced (C1) level of English proficiency.
   

Nice to Have:

• Experience as an early engineer at a startup, or as the first front-end hire somewhere;
• Building and maintaining design systems or component libraries;
  Data-heavy applications: virtualised tables, charts, real-time editing;
• B2B products, admin consoles or developer tooling;
  Working knowledge of Node.js and NestJS, to make cross-layer collaboration easier.

What We Offer:
Compensation - 2000$ to 3000$.
Direct access - you work with the founders daily; there is no layer between you and the decision;
Fully remote across the EU;
Flexible schedule - we measure results, not hours;
Paid time off - 22 vacation days per year + 5 sick days (without medical confirmation);
Creative Freedom - We believe the best ideas thrive when people have real autonomy. Here, you don't need permission to think differently. You have room to experiment, fail, and adjust course.

About the Role 

We are looking for a technically strong QA Automation Engineer to join our growing team. You will be the owner of quality across multiple enterprise projects — designing, building, and maintaining automated test frameworks while also performing hands-on manual testing where needed. This is a key role in a fast-moving environment where your work directly impacts the stability and reliability of platforms used by large enterprise clients. 

Key Responsibilities 

• Design, develop, and maintain end-to-end automated test suites using Playwright 
• Perform manual testing for functional, regression, and exploratory scenarios 
• Build and maintain a scalable regression testing framework that can be reused across multiple projects 
• Write and execute test plans, test cases, and test reports with clarity and precision 
• Conduct API testing to validate backend services and integrations 
• Integrate automated tests into CI/CD pipelines (Azure DevOps, GitHub) 
• Collaborate closely with development teams to embed quality early in the development cycle — shift-left mindset 
• Track, log, and verify defects using ADO / Jira; follow issues through to resolution 
• Contribute to test strategy and coverage decisions across projects 
• Maintain clear documentation of test frameworks, coverage, and known gaps 
• Communicate test results, risks, and blockers clearly to both technical and non-technical stakeholders 

Required Skills & Experience 

• 3+ years of experience in QA automation and/or software testing 
• Hands-on experience with Playwright (TypeScript or Python preferred) 
• Solid understanding of manual testing methodologies — functional, regression, exploratory 
• Experience with API testing tools and concepts (REST) 
• Familiarity with .NET and/or Angular application architectures 
• Experience working with Azure DevOps, Jira, and/or GitHub 
• Comfortable working independently in a fully remote environment with minimal hand-holding 
• Strong analytical and problem-solving skills — able to understand complex systems and identify what matters to test 
• Strong written and spoken English — you will communicate directly with enterprise clients and cross-functional teams 
• Excellent attention to detail and a genuine ownership mentality 

Nice to Have 

• Experience using AI tools (coding assistants, AI agents) to accelerate test case generation and maintenance 
• Exposure to security testing concepts or working alongside pen testing teams 
• Experience with performance or load testing 
• Background in full-stack development or strong scripting skills 

What You'll Be Working On (Initially) 

The immediate focus is regression testing for a major platform upgrade — covering a penetration testing, security scans, .NET backend migration, Angular UI update, library upgrades, and integration validation — before expanding coverage across other infologiQ projects.

Full Remote · EU · 4+ years of experience · English – C1 · Igaming/gambling Founding Engineering Team

Role Overview:
You will be our first dedicated back-end engineer. For the first phase, the back end is you — working directly with founders  and one front-end engineer.
We are looking for an experienced Senior Back-End Developer with strong proficiency in TypeScript and deep expertise in Node.js and NestJS. You will design the core services of the platform from a small existing foundation, and the decisions you make in the first six months are the ones every future engineer will inherit. We value judgement and pragmatism in equal measure: knowing which problems deserve a proper solution now, and which deserve a note in the backlog.

Key Responsibilities:
Owning the back-end end to end — architecture, implementation, deployment and the pager;
Designing, building and maintaining services and APIs in NestJS and TypeScript, with stable contracts and careful versioning;
Modelling data and evolving production schemas without downtime — migrations, backfills and safe rollout strategies;
Guaranteeing correctness and isolation in a multi-tenant context: authentication, authorisation, quotas and rate limiting;
Building asynchronous communication between services (queues, events, background jobs) with idempotency and failure recovery in mind;
Instrumenting what you build: structured logging, metrics, tracing and alerts that mean something;
Diagnosing and resolving performance issues — slow queries, N+1 patterns, contention, memory leaks — using data rather than intuition;
Writing and maintaining tests at unit, integration and contract level; establishing the standard rather than following one;
Setting the engineering practices — code review, CI, release process — that the next engineers we hire will work inside;
Working directly with the founders on scope and trade-offs, and pushing back when the schedule and the architecture disagree.

Required Skills & Experience:

The ideal candidate will have 4+ years of back-end experience and demonstrate proficiency in:

• Strong command of JavaScript fundamentals and extensive production experience with TypeScript;
• Solid understanding of design patterns, dependency injection and modular architecture;
• Proficiency with NestJS, or with an equivalent framework (Spring, .NET) plus a genuine interest in working in NestJS;
• Relational databases (PostgreSQL or similar): data modelling, indexing, execution plans, transactions and isolation levels;
• ORMs such as TypeORM, Prisma or MikroORM — along with an awareness of their limits and the confidence to write SQL when needed;
• REST API design, including pagination, versioning, error handling and backward compatibility;
• Unit and integration testing frameworks (e.g. Jest, Supertest);
  Professional-level proficiency with Git, including branching strategies and collaborative workflows;
• Docker, CI/CD pipelines and at least one cloud provider (AWS, GCP or Azure) — you will be setting these up, not consuming someone else's;
• Advanced (C1) level of English proficiency.
   

Nice to Have:
Experience as an early engineer at a startup, or otherwise building something from close to zero;
Multi-tenant, B2B or developer-facing infrastructure products;
Event-driven architectures using Kafka, RabbitMQ, NATS or SQS;
Kubernetes and infrastructure as code (Terraform, Pulumi);
Observability tooling: OpenTelemetry, Grafana, Datadog or equivalent;
Open-source contributions, or experience maintaining public SDKs and libraries.

What We Offer:
Compensation - 2500$ to 4000$.
Direct access - you work with the founders daily; there is no layer between you and the decision;
Fully remote across the EU;
Flexible schedule - we measure results, not hours;
Paid time off - 22 vacation days per year + 5 sick days (without medical confirmation);
Creative Freedom - We believe the best ideas thrive when people have real autonomy. Here, you don't need permission to think differently. You have room to experiment, fail, and adjust course.

We are a strong and rapidly growing team with our own product. We are seeking an ambitious Affiliate Program Manager (mid- or senior-level) to strengthen our team and drive growth in top-tier markets.

What we offer:

• 💰 Competitive high base salary + attractive performance-based bonus scheme.
• ✨ A professional, supportive, and ambitious team.
• 🚀 Work with top-tier offers, trusted partners, and premium traffic sources.
• 🌍 Flexibility to work from anywhere while making a global impact.
• 📈 Real growth opportunities within a rapidly expanding network.

Your responsibilities:

• Build and maintain strong relationships with affiliates across Tier 1 markets.
• Drive traffic, negotiate deals, and maximize ROI for both sides.
• Analyze and optimize campaign performance using data-driven decisions.
• Identify new growth opportunities, markets, and partners.
• Collaborate with internal teams (product, marketing, finance) to ensure smooth operations.

Requirements:

• Proven experience in affiliate marketing / iGaming / betting industry.
• Solid track record of working with Tier 1 affiliates and partners.
• Strong negotiation and communication skills.
• Proactive, result-driven, and independent mindset.
• English fluency (additional languages are a plus).

👉 If you are ready to take on challenges, scale partnerships, and grow together with a powerful network — we’d love to hear from you!

📩 Apply now or reach out directly to discuss the details.

We are looking for a Senior Business Analyst to join a large-scale business transformation and modernization initiative for a formal, structured financial institution. This is a deeply embedded, client-facing role: you will sit at the intersection of business stakeholders, the UX team, and multiple technical teams, translating stakeholder needs into feasible, well-scoped requirements.

Responsibilities

• Work directly with client stakeholders across many departments to elicit, understand, and document their needs.
• Define and map current state vs. future state processes as part of a major modernization effort.
• Plan and run workshops and working sessions with stakeholders, including on-site sessions.
• Liaise between business stakeholders and technical teams - including a third-party team responsible for maintaining and upgrading the back end and the in-house implementation team responsible for the front end - to validate that requested changes are feasible, within capability, and minimize changes to the back end.
• Assess, at a directional level, whether a requested change is likely to be a large or small technical lift, and communicate that to the technical teams for discussion.

Requirements

• Experience: 5+ years of Business Analyst experience on digital products or software delivery teams, with client-facing responsibilities - comfortable operating as an embedded resource on the client side.
• Corporate & financial background: Experience with formal, structured, corporate-style organizations - preferably a banking or financial institution - and at ease stepping into that kind of environment.
• Transformation experience: Hands-on work on modernization or business transformation initiatives involving complex enterprise software - including current-state/future-state definition and navigating multiple stakeholders and user archetypes.
• Technical fluency: Enough technical understanding to gauge whether a change is a large or small lift and to hold your own in conversations with engineering teams.
• Requirements mastery: You consistently produce requirements that reduce ambiguity and rework - clear stories, strong acceptance criteria, and well-documented rules and flows.
• Delivery fluency: Comfortable in Agile environments (Scrum/Kanban); experienced supporting refinement, sprint planning, demos, and iterative releases.
• Analytical mindset: Strong problem decomposition, structured thinking, and the ability to use data/metrics to clarify decisions and measure outcomes.
• English proficiency: Excellent written and spoken English - comfortable leading workshops, documenting decisions and requirements, and communicating delivery tradeoffs with senior stakeholders.
• Tooling familiarity: Jira and Confluence, AI and collaboration tools, comfort working alongside UX systems (e.g., Figma prototypes).
• Time zone alignment: Able to work with meaningful overlap in European & US hours.
• Travel: Willingness to travel to Jeddah, Saudi Arabia up to four times per year (roughly quarterly) for on-site workshops and sessions.

Strong Pluses / Nice to Have

• Experience with a multilateral development bank (MDB) or another financial institution.
• Prior consulting or professional services background (e.g., a formalized professional services firm).
• SAP exposure - experience on a project that was SAP-related or SAP-adjacent (the client environment involves SAP HANA and a Fiori front end, with a new front end being designed in React); direct hands-on SAP work is not required.
• Cultural familiarity with Saudi Arabia or the Middle East - through language, heritage, or past work experience in the region.
• Arabic language skills.

We are looking for a senior hands-on engineer to build an online casino platform from scratch.

This is an early-stage product founded by a European entrepreneur based in Cyprus. The role is suitable for someone who can take ownership not only of development, but also of architecture, technical decisions, integrations, security and scalability.

What you will work on:

• Building a web casino platform from scratch;
• Backend architecture and core platform logic;
• Frontend development for the web platform;
• Payment / PSP integrations;
• Wallet, cashier, balance and transaction logic;
• User accounts, authentication and authorization;
• Security, fraud prevention, transaction validation;
• Integrations with third-party providers / game aggregators;
• Admin / back-office functionality;
• Building a reliable and scalable technical foundation for the product.

Ideal tech stack:

• Node.js / TypeScript;
• React / Next.js;
• PostgreSQL;
• Redis.

Alternative stack:

• Java / Spring Boot + React.

What we are looking for:

• Strong full stack or backend-heavy engineering background;
• Experience building products from scratch;
• Experience with online casino, iGaming, betting, gambling, fintech, PSP, wallets, payment gateways or other real-money transactional platforms;
• Strong backend architecture skills;
• Understanding of payment flows, transactions, balances and security;
• Ability to work independently in an early-stage environment;
• Product mindset and readiness to take ownership.

Big advantage:

• Experience building or launching an online casino / web casino / iGaming platform from scratch;
• Experience with casino wallet / cashier / bonus logic;
• Experience with game provider or aggregator integrations;
• Experience with high-load transactional systems;
• Experience in a founding engineer / tech lead role.

This role is not a regular “task-based” full stack position. We are looking for someone who can become a key technical person in the project and help build the product foundation from zero.

Please apply if you have relevant experience with casino / iGaming / payments / real-money platforms and can share what exactly you built: architecture, backend, frontend, payments, wallet/cashier, security or integrations.

Svitla Systems Inc. is looking for a Marketing Analytics Intern for a full-time remote position (40 hours per week) in Ukraine.

Our client is a workforce management and payroll solutions provider that enables organizations to hire, manage, and pay employees worldwide.

We’re seeking a proactive, detail-oriented Marketing Analytics Intern to support the Website and Marketing Analytics Team, working directly with the Marketing Performance Manager. Your insights will help inform strategic decisions across paid media, website performance, and marketing attribution. This role is ideal for individuals seeking to develop their skills in marketing data platforms, such as Google Analytics, Salesforce, and Excel.

Requirements:

• Strong knowledge of Microsoft Excel (formulas (vlookup, IF statement, etc.), tables, pivot tables, conditional formatting)
• English: Upper-Intermediate (B2) or higher
• Strong analytical mindset and attention to detail.
• Be comfortable working with numbers and large datasets.
• Good written and verbal communication skills.
• Self-starter attitude and willingness to learn and ask questions.

Nice to have:

• Familiarity with Google Analytics 4.
• Basic understanding of digital B2B marketing concepts (leads, opportunities, UTM parameters, conversion metrics)
• Experience with Salesforce, Pardot (Account Engagement).

Responsibilities:

• Assist with data hygiene and quality checks across marketing reports.
• Clean and transform raw data from platforms like Google Analytics and Salesforce.
• Build and maintain automated dashboards and pivot-based reports in Excel.
• Support the creation of weekly/monthly performance summaries.
• Help QA campaign tagging (e.g., UTMs) and monitor data accuracy.
• Track and analyze website and campaign performance metrics.
• Document recurring processes and contribute to the analytics standard operating procedures.
• Create slides and visualizations for stakeholder presentations.

We offer

• US and EU projects based on advanced technologies.
• Competitive compensation based on skills and experience.
• Flexibility in workspace, either remote or our welcoming office.
• Bonuses for article writing, public talks, and other activities.
• Free tech webinars and meetups organized by Svitla.
• Regular corporate online activities.
• Awesome team, friendly and supportive community!

Why join Svitla

Svitla Systems is a global digital solutions company headquartered in the U.S. and operating across the Americas, Europe, Asia, and APAC. Since 2003, we have served a wide range of clients - from innovative start-ups to Fortune 500 companies. Our success is built on partnership. By integrating seamlessly with clients' teams, we create lasting collaborations that drive real results. We are strong advocates of workplace flexibility, remote culture, individual approach to professional and personal growth.

Our global mission is to build a business that contributes to wellbeing of our partners, personnel, and their families, improves our communities, and makes a lasting difference in the world. Together, we are coding a brighter tomorrow - and living it.

Join us!

We are looking for a CRM / Retention Analyst to support our CRM and Retention teams with data-driven insights and identify growth opportunities for LTV and player retention through behavioral and communication performance analysis.

HOW YOU WILL MAKE AN IMPACT:

• Analyze key retention metrics: FTD → repeat deposits, churn rate, retention cohorts, LTV, ARPU/ARPPU, deposit frequency.
• Build and maintain analytical reports and dashboards for CRM campaigns, player segments, and promotions.
• Evaluate the effectiveness of CRM communications (Email, SMS, Push, In-App, Onsite) including open rate, CTR, and deposit conversion.
• Conduct cohort and behavioral analysis by GEO, acquisition source, player type, and deposit patterns.
• Support player segmentation (RFM, deposit segments, churn segments, VIP logic).
• Design and analyze A/B tests for CRM campaigns.
• Identify insights and opportunities to improve retention, player lifecycle, and revenue.
• Analyze player activity, sessions, games, and content performance to understand impact on retention.
• Provide data-driven insights and recommendations to CRM, Product, and VIP teams.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 2+ years of experience as a Data / Product / Business Analyst
• Strong SQL skills
• Experience with BI tools (Power BI, Tableau, Looker, Metabase, or similar)
• Understanding of key product analytics metrics (LTV, ARPU, ARPPU, churn, cohorts)
• Experience with retention and cohort analysis
• Ability to work with large datasets
• Ability to translate data into clear business insights
• Experience with A/B testing or CRM analytics is a plus
• Experience in iGaming / betting / gaming / fintech / subscription products is a plus

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a Junior Manual QA Engineer to help ensure the quality of mobile and web applications across a variety of exciting digital projects.

If you're based in 🇺🇦 Ukraine or elsewhere in Europe, have a passion for quality, and enjoy delivering great user experiences, we'd love to hear from you!

Requirements:

- Proven experience in manual testing of mobile applications on both iOS and Android platforms.

- Proven experience in manual testing of websites and CRM systems.

- Strong knowledge of software testing methodologies and best practices.

- Familiarity with project management tools such as Trello, Asana, etc.

- Proficient in spoken, reading, and writing English to effectively communicate with clients and team members.

- Availability to work in the EST (Toronto) time zone with partial flexible overlap.

Key Responsibilities:

- Conduct thorough manual testing of software products to identify any defects or issues.

- Develop and execute test plans and test cases based on project requirements.

- Report and track defects using bug tracking tools.

- Collaborate with the development team to troubleshoot and resolve any issues.

- Continuously improve and update testing processes and procedures.

- Participate in design and code reviews to provide feedback on potential quality issues.

- Communicate testing progress and results to project stakeholders.

We offer:

• Full-time, remote position.
• 24 days of paid vacation.
• Competitive salary based on the market.
• Opportunities for technical and professional growth.
• A bureaucracy-free, friendly, and people-oriented team.

About the Selection Process:
We carefully review all applications and will invite candidates whose experience best matches the role for an interview. Strong knowledge of English and the ability to work confidently in an English-speaking environment are essential.

As part of the selection process, we may ask shortlisted candidates to complete a technical assignment to evaluate relevant skills and problem-solving abilities.