Jobs at Djinni

We are looking for the first Data Science engineers to join our team and play a foundational role in building a private Large Language Model from the ground up. This is a rare opportunity to shape the technical direction, influence architectural decisions, and establish best practices for intelligent systems within the organization.

What you will do: 

• Design, build, and maintain classical machine learning models to support core product needs.
• Develop agent-based systems (LLM agents, multi-step agents, agent-to-agent workflows) as part of the broader LLM ecosystem.
• Conduct rigorous experiments and iterate quickly to validate approaches and improve system performance.
• Build and optimize inference pipelines, including performance tuning, monitoring, and alerting.
• Collaborate closely with Data Engineering to deploy models securely and reliably into production environments.

• Contribute to defining standards, workflows, and tooling for the new Data Science function.

   

What we expect:

• 3+ years of hands-on experience with Python.
• Strong SQL skills and understanding of data workflows.
• Solid grasp of machine learning methods and their practical applications.
• Experience building agents or agent-based systems is a strong plus.
• Initiative, ownership, and readiness to work in a greenfield environment where many solutions must be defined from scratch.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries. 

About the Product: 
Zenity is the first security governance platform built specifically for AI Copilots, Low-Code/No-Code applications, and business-led development. Enterprises today create thousands of automations, workflows, copilots, and integrations outside traditional R&D—introducing new, fast-moving security risks. Zenity provides organizations with:

• Real-time detection of misconfigurations, unsafe data flows, and policy violations
• Centralized visibility across hundreds of business-driven apps and automations
• Security guardrails for GenAI and LLM-powered tools
• Prioritized vulnerability reports and guided remediation

About the Role: 
Zenity is hiring a Senior Backend Engineer to help drive the evolution of its security platform for AI and Low-Code ecosystems. The perfect candidate will be passionate about building large-scale, cloud-based solutions. You'll be working in a dynamic, Agile setting, helping to drive the ongoing development and enhancement of the platform.

Key Responsibilities: 

• Design and build backend services powering security governance for GenAI, Copilots, and Low-Code platforms
• Deliver end-to-end product features used by enterprise customers at scale
• Develop detection logic, data flows, and validation layers for complex workflows and automations
• Work with distributed systems, microservices, and cloud-native components
• Build and optimize SQL schema, queries, data models, and near-real-time processing pipelines
• Participate in design reviews, collaborate closely with product and security teams, and contribute thoughtful technical decisions
• Implement security-focused backend solutions that help enterprises adopt AI responsibly

• Use AI-assisted development tools (Copilot, Cursor, Claude Code, etc.) as part of the day-to-day workflow

   

Required Competence and Skills:

• 7+ years of software engineering experience with proven delivery of production features
• 5+ years of Python, working on core product systems with real user impact
• Strong SQL fundamentals; hands-on experience with PostgreSQL/MySQL plus familiarity with MongoDB or DynamoDB
• Experience building distributed systems or microservices, including observability and CI/CD automation
• Solid cloud background (AWS preferred) and hands-on work with Docker and container-based deployments
• Practical use of AI-assisted development tools and understanding of context engineering / AI-first development principles
• Experience contributing to high-scale or customer-facing products
• Strong communication skills in English, plus experience collaborating with distributed teams
• Ownership mindset and the ability to take a feature from design to production

Nice to have:

• Background in data engineering, streaming, or maintaining near real-time data pipelines
• Experience designing ETL/ELT pipelines or large-scale data systems
• Hands-on with Kubernetes
• Experience with workflow orchestration (Temporal, Cadence, or similar)
• Ability to work across multiple languages (Python + Go or Node.js)

Why Us?

- We provide 20 days of vacation leave per calendar year (plus official national holidays of the country you are based in).

- We provide full accounting and legal support in all countries in which we operate.

- We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

- We offer a highly competitive package with yearly performance and compensation reviews.

Our Partner is an innovation-driven crypto fintech company building the next generation of secure, multifunctional payment and processing solutions for global merchants and partners.

The company works with high-volume online businesses and enterprise-level fintechs that rely on it for crypto payments, on/off-ramp infrastructure, and high-risk processing. Its clear goal is to become the leading global platform for complex payment flows, backed by a concrete roadmap and key milestones.
It combines the speed and ownership mindset of a lean team with the standards of a regulated financial institution: reliability, security, compliance, and robust engineering. Every product launched is built on solid architecture, features data protection by design, and delivers a seamless user experience for both merchants and end-users.
Above all, it is a tightly aligned, results-driven team where individuals take ownership of outcomes, support one another, and move as one unified unit—from product and tech to compliance and growth. The team is considered its greatest strength.

We are searching for a Head of Sales or Senior
We are searching for a Business Partner – someone who wants to build, scale, and lead alongside us.
– A person who understands the high-risk and crypto ecosystem from the inside
– A person who knows how to open doors, build trust, and secure tangible business
– A person who wants their work to directly influence the future of a global product

Main Responsibilities

– Drive full-cycle sales for high-risk processing solutions
– Scale the merchant base globally
– Build and nurture partnerships with PSPs, acquirers, and liquidity providers
– Develop new markets and identify strategic growth opportunities
– Work hand-in-hand with the founding team
– Influence product development and go-to-market strategy
– Become the face and leader of the sales function
 

Mandatory Requirements

–  3+ years of proven experience in High-Risk sales
– Deep understanding of crypto processing, payments, merchant onboarding, and risk models
– Strong, established network in high-risk verticals (crypto)
– Hands-on experience driving complex deals end-to-end
– Ability to build and maintain long-term B2B relationships with merchants, PSPs, acquirers, and partners
– Strong sense of ownership, independence, and a founder’s mindset

We offer

– Vacation Days: We offer 17 days of paid vacation per year, allowing our team to recharge and maintain a healthy work-life balance
– Sick Days: Employees have 5 paid sick days annually to take the necessary time off for health and wellness
– Overtime: While we strive to maintain a balanced workload, any overtime is compensated at a premium rate or offered as additional time off, depending on employee preference

We are looking for a Middle Data/ETL Engineer with 3+ years of experience for a successful web project from the USA.

As a Software Engineer, you will be a key contributor within a high-performing engineering team responsible for building, enhancing, and supporting our SaaS technology products. You will apply strong engineering fundamentals, deliver high-quality code, and model best practices in solution design, collaboration, and continuous improvement.

Requirements

Must have

• 3+ years of experience building enterprise-grade software solutions

• Strong experience with .NET and C#

• Hands-on experience with REST APIs, including JSON, and related standards

• Experience building backend or middleware services

• Experience with SQL and/or NoSQL databases (e.g., MySQL, MongoDB)

• Strong problem-solving ability and a passion for tackling complex challenges

• High personal integrity, accountability, and a continuous-learning mindset

• Team-oriented with a customer-first approach

• Positive, self-motivated, and adaptable, with a sense of humor and a collaborative work style

• English level - Upper or Advanced

Will be a plus

• Experience in healthcare systems, especially around claims, eligibility, or provider data

• Strong communication skills with the ability to explain technical concepts to non-technical audiences

• Technical documentation experience

• Experience supporting end users or conducting user training

• Experience gathering and refining technical requirements from non-technical stakeholders

• Experience with Agile development practices (Kanban, Scrum)

• Experience with JavaScript technologies or frameworks (e.g., Node.js, Angular)

• Experience with MongoDB and/or Snowflake 

Responsibilities

• Design, develop, and implement enterprise-class SaaS software solutions

• Perform system analysis, development, troubleshooting, and testing of software products

• Integrate with third-party platforms, APIs, and services to extend and enhance product capabilities

• Collaborate as an empowered and engaged member of an agile engineering team

• Contribute independently to team initiatives, feature implementations, and technical decision-making

• Follow established engineering standards and participate in peer reviews

• Participate in improving engineering processes, tools, and automation where needed

About Project

Our client is a Software company from the USA.

Product

This platform is dedicated to ensuring payment integrity for health payers. Our project focuses on creating and implementing cutting-edge technology solutions to tackle current and future challenges in the healthcare industry for health plans. By bringing together payers, providers, and business partners on one technology platform, we aim to facilitate transparent communication and support collaboration.

Stage

Active phase of development

Project team

Existing team on the client side. We work with the US team (Eastern and Central time zones) — around 10 people. Our team is 17 people (9 MEAN stack developers, 8 QA, 1 PM)

Project Technologies

MEAN (MongoDB, Express. js, Angular and Node.js)

Work Schedule

Full-time working day in our office (flexible hours).

Interview Stages

1-st stage — Call with Recruiter (30 minutes)
2-nd stage — Interview with our Senior Engineer and Project Manager (1 hour)
3-rd stage — Client interview

Our Benefits

• Projects with a modern JS stack (React.js, React Native, Vue.js, Angular, Node.js)
• Strong JavaScript community at the company (80 developers)
• Paid vacations and sick leaves, additional days off, relocation bonus
• Education: regular tech talks, educational courses, paid certifications, English classes
• One of the best IT employers in Lviv based on DOU rating

Recruiter - Anastasiia Vaskiv

We are looking for an experienced and detail-oriented Web Developer to join our team. You will be responsible for building, maintaining and optimizing websites for a variety of clients, with a focus on WordPress, Elementor and Shopify.

Responsibilities:

• Develop, customize and maintain WordPress websites
• Build responsive layouts using Elementor
• Set up and customize Shopify stores, themes and integrations
• Diagnose and fix technical issues, bugs and performance problems
• Optimize websites for speed, SEO readiness and usability
• Collaborate closely with our design and marketing teams
• Ensure clean, efficient and well-documented code

Requirements:

• Strong knowledge of WordPress, Elementor and Shopify
• Solid understanding of HTML, CSS, JavaScript and PHP
• Experience with theme customization and technical troubleshooting
• Ability to build responsive and pixel-perfect layouts
• Familiarity with SEO principles and web performance best practices
• Structured, reliable and solution-focused work approach
• Strong communication skills and ability to work independently
• Implement new features, functionalities and API integrations, ideally also with basic experience in this area, although it is not required.

What we offer:

• Flexible working hours, including remote options
• A diverse range of exciting projects across different industries
• A supportive, fast-paced and collaborative environment
• Competitive compensation and long-term growth opportunities

If you are looking for a role where you can apply both your technical and creative skills, we would love to hear from you.

LITSLINK is looking for a motivated Junior Sales Manager who wants to grow in IT service sales and work with international clients via UpWork. This role is ideal for someone at the start of a sales career with strong communication skills and a desire to learn.

Requirements
• Interest in IT & software development services
• English — Intermediate+ (written & spoken)
• Strong written communication skills
• Willingness to learn sales processes and work towards KPIs
• Responsibility, proactivity, and result-oriented mindset
• Basic understanding of B2B sales or client communication

Nice to have
• Any experience with UpWork
• Experience in sales, lead generation, or customer support
• Basic understanding of web or mobile development
• Knowledge of SDLC
• Experience with CRM tools (HubSpot, Pipedrive, etc.)

Responsibilities
• Assist in selling software development & UX/UI services via UpWork
• Help write proposals and communicate with leads
• Qualify incoming requests and collect initial requirements
• Support pre-sales activities and follow-ups
• Maintain CRM and sales reports
• Learn estimation and deal-closing processes
• Follow internal sales processes and templates

We offer
• Full-time position with growth to Middle Sales Manager
• Competitive salary + bonuses
• Mentorship and structured onboarding
• Remote-first work format
• English lessons
• Clear processes and supportive team

Hiring process
• Recruiter interview
• Interview with Head of Sales
• Offer

Lviv, UA 

Full-time on site/hybrid (Lviv) or remote (countrywide employment)

Are you passionate about Website Content Management and Digital? Nestlé Business Services Lviv team is looking for those who are ready to take on the challenge and become a part of our loyal & dynamic team. In this position, you will be able to apply your skills and knowledge in the international environment, cooperate with Nestlé colleagues across the globe and grow your career within the biggest company in the FMCG industry. We’re proud to be an active equal opportunity employer to enhance diversity & inclusion in our company. 

You are: 

• A professional with 1+ years of experience managing websites and content, using CMS platforms (Drupal/Word Press/Joomla/ Open Cart etc.) 
• Familiar with HTML, CSS and website ecosystem (Analytics, SEO, front-end optimization, UX etc.); 
• Familiar with some of the following tools: Google Optimize, Usabilla, Tint, Photoshop, SessionCam, Data Studio, SimilarWeb; 
• Confident in English on at least strong Intermediate level (both written and verbal) 
• A great communicator and a team player. 

With you we will: 

• Maintain content, develop new pages, and ensure overall UX quality and consistency across assigned Nestlé websites using Drupal Content Management System (CMS) capabilities; 
• Ensure content is accurate and published in a timely manner; 
• Work closely with a team of expert in areas of website optimization, SEO and Analytics; 

• Identify opportunities to enhance websites, automate some activities and continuously improve the service provided to our partners; 

   

What’s in it for you:  

• Remuneration package: annual salary review & bonus, 28 days of paid vacation, paid sick leaves, medical insurance, IT Club discount program;​ 
• Official employment;​ 
• Personal & Professional development opportunities​ 
• International environment and diverse team;​ 

• Relocation package or possibility of distance work 

   

How we will proceed: 

You send us your CV → We contact relevant applicants → Interview with a Recruiter → Technical task submission → Interview with Hiring Team → Job Offer ​communication to the Finalist​ → First working day ​ 

Lviv, UA, 79048

We are looking for a Middle Web Analyst who can turn data into clear insights that help improve our web product experience and drive measurable business results. You will work closely with the Web Product team, supporting them with high-quality analytics, well-structured reporting, and actionable recommendations.

Responsibilities

• Support the Web Product team with data-driven insights and help identify opportunities for product improvement
• Set up and maintain data collection processes (GTM, GA4, events) to ensure accurate and consistent tracking
• Build dashboards and regular reports for key product and funnel metrics
• Analyze user behavior, conversion funnels, and cohorts to uncover patterns and growth opportunities
• Assist in designing and evaluating A/B tests and product experiments; communicate clear conclusions
• Maintain and update ETL or data-preparation workflows under guidance from senior analysts or engineers
• Contribute to improving our internal BI ecosystem and ensuring data reliability
   

Requirements

• 2–3 years of experience as a Web Analyst or Product Analyst
• Strong understanding of web analytics tools (GA4, GTM, Amplitude, or similar)
• Good knowledge of product metrics and analytical approaches: conversion, retention, funnels, cohorts
• Proficiency in SQL and basic scripting (Python is a plus) for data extraction and analysis
• Experience building dashboards in tools like Tableau, Looker Studio, or Power BI
• Practical experience with A/B testing and statistical analysis
• Strong communication skills and ability to present findings clearly

Nice to Have

• Experience with BigQuery, Redshift, or other data warehouse solutions
• Familiarity with advanced experimentation frameworks
• Understanding of user behavior in scalable or high-traffic web products

We offer

• A passionate, skilled team with zero bureaucracy — just results
• Competitive salary that lets you focus on your work and personal growth
• Professional development: access to courses, workshops, and a corporate library
• 20 days of paid vacation, health insurance, and regular sports activities
• A collaborative culture: team buildings and fun events inside and outside the office

About the Role

We are looking for a Middle Web Analyst who can turn data into clear insights that help improve our web product experience and drive measurable business results. You will work closely with the Web Product team, supporting them with high-quality analytics, well-structured reporting, and actionable recommendations.

Responsibilities

• Support the Web Product team with data-driven insights and help identify opportunities for product improvement.
• Set up and maintain data collection processes (GTM, GA4, events) to ensure accurate and consistent tracking.
• Build dashboards and regular reports for key product and funnel metrics.
• Analyze user behavior, conversion funnels, and cohorts to uncover patterns and growth opportunities.
• Assist in designing and evaluating A/B tests and product experiments; communicate clear conclusions.
• Maintain and update ETL or data-preparation workflows under guidance from senior analysts or engineers.
• Contribute to improving our internal BI ecosystem and ensuring data reliability.

Requirements

• 2–3 years of experience as a Web Analyst or Product Analyst.
• Strong understanding of web analytics tools (GA4, GTM, Amplitude, or similar).
• Good knowledge of product metrics and analytical approaches: conversion, retention, funnels, cohorts.
• Proficiency in SQL and basic scripting (Python is a plus) for data extraction and analysis.
• Experience building dashboards in tools like Tableau, Looker Studio, or Power BI.
• Practical experience with A/B testing and statistical analysis.
• Strong communication skills and ability to present findings clearly.

Nice to Have

• Experience with BigQuery, Redshift, or other data warehouse solutions.
• Familiarity with advanced experimentation frameworks.
• Understanding of user behavior in scalable or high-traffic web products.

We offer

• A passionate, skilled team with zero bureaucracy — just results.
• Competitive salary that lets you focus on your work and personal growth.
• Professional development: access to courses, workshops, and a corporate library.
• 20 days of paid vacation, health insurance, and regular sports activities.
• A collaborative culture: team buildings and fun events inside and outside the office.

We are looking for a Sales Manager/BizDev (iGaming) to an international innovative IT product company specializing in deep-technology solutions for the iGaming industry, transitioning from a broad marketplace to a focused product-driven model: developing three core in-house solutions.

Main Products: In-house Live Data Feed, Sportsbook Solutions, Marketplace solutions remain available (casino, KYC, aggregators).

Main markets: Turkey, India, Bangladesh, Australia, South Africa, Europe (selectively)
Sales Team: CCO, Head of Business Development, 2 Business Developer Managers
Work type: Fully remote from any country (preferably Europe or Asia time zones)

Conditions:  High fixed salary + bonuses, compensation for courses and main events in different countries, paid vacation and sick leave and other benefits. 

Requirements

• 2+ years of B2B sales experience in iGaming 
• Proven experience in the sale of data feed/sportsbook/platform operations and betting markets 
• Proven sales experience in one or several markets (e.g., Turkey, India, Bangladesh, Australia, Africa etc.)
• Proven track record of closing deals (any size, but must demonstrate real contribution)
• Experience workstems (e.g., Pipedrive)
• English  B2+
• Existing network of operators or platform partners
• Ability to work independently in a fast-moving, high-growth environment
• Strong negotiation skills and resilience, combined with a strong team-player attitude
  
   

Responsibilities

• Create and implement a comprehensive B2B sales strategy to achieve company sales goals and expand market share in the iGaming industry
• Delivering the complete B2B sales process: from prospecting to deal closure
• Building long-term relationships with clients and maintaining accounts after closing
• Expanding presence in priority regions (Turkey, India, Bangladesh, Africa, Asia)
• Collaboration with cross teams to deliver client needs
• Participation in major iGaming conferences (ICE, SBC, iGB, regional expos)
• Representing the brand in online and offline business activities 

We Offer

• Competitive fixed salary + attractive bonuses based on performance
• 100% remote work with a flexible schedule
• High-impact role within a rapidly growing international team
• Professional growth: expanding into new geos, owning sales strategy
• Supportive, open-minded team culture with fast decision-making
• Business trips to industry events and conferences
• 24 days of paid vacation + sick leaves

• ~5 hours per month retainer to guarantee availability.
• Additional work billed hourly at an agreed rate.
• Hours tracked in 30-minute increments with detailed monthly invoices.
• Engagement begins with a trial period; either party may end the relationship with 30 days’ notice.
• We provide QA support and BLE hardware devices for testing.
   

Overview

We are seeking a highly skilled Kotlin Android Developer to provide part-time support, maintenance, and occasional enhancements for a native Android application used by technicians and healthcare personnel to configure IoT devices in hospital environments.

The app is mature and generally stable, but periodically requires bug fixes, SDK migrations, BLE-related troubleshooting, improvements for new Android OS versions, and small feature enhancements. This is not a staff-augmentation role—it's a long-term, low-volume support partnership with predictable monthly work and additional hours billed as needed.

While this is a part-time position, reliability, technical depth, and communication quality are essential. You’ll work asynchronously with our U.S.-based engineering team via Slack, independently diagnose complex issues, and be accountable for delivering high-quality updates.

Responsibilities

Core Maintenance & Support

• Provide technical troubleshooting, bug resolution, and support for a native Kotlin Android app used in the field to configure IoT devices.
• Maintain and improve Bluetooth Low Energy (BLE) communication flows, including GATT interactions, bonding/pairing flows, timeouts, scan failures, and device-specific quirks.

• Diagnose and reproduce BLE behavior using example IoT devices that we will provide.
  (No in-field/on-site debugging required; occasional remote troubleshooting collaboration possible.)

   

Enhancements & Upgrades

• Implement minor feature updates and UX improvements within the existing codebase.
• Maintain and upgrade the application to remain compatible with future Android SDK and AGP versions, including handling breaking changes and new permission models (especially for BLE).

• Support the build & release process using Fastlane and Google Play Console (publishing preferred, preparing artifacts acceptable).

   

Architecture & Code Quality

• Maintain and refine existing Dagger 2 dependency injection structures.
  (We are open to selective improvements but not full rewrites; long-term the app will eventually be replaced with a Flutter-based version.)
• Update and maintain multi-module Gradle configurations, packaging rules, and build troubleshooting.
• Support JSON handling using Moshi, including codegen adapters and serialization logic for device configuration.

• Ensure application stability during Android 12–16 migration cycles, especially around sensitive BLE permission changes.

   

Collaboration & Process

• Participate in an initial onboarding process to learn the codebase, BLE device workflows, build environment, and testing processes.
• Collaborate asynchronously with U.S.-based team members via Slack.
• Provide clear updates, communicate blockers early, and proactively identify potential issues.
• Track all non-retainer time in 30-minute increments and submit detailed monthly invoices.

Core Android Expertise

• Strong Kotlin skills with the ability to work alongside legacy Java components.
• Deep familiarity with BLE, including:
• GATT characteristics & descriptors
• Bonding/pairing flows
• Connection stability, reconnection logic, and timeout handling
• Common production BLE failure modes

• Comfortable working with XML-based UI and/or fragments/activities (Compose experience a plus, but not required).

   

Dependency Injection (Dagger 2)

• Experience with component graphs, subcomponents, modules, and @ Inject usage.

• Ability to safely update or restructure Dagger 2 where needed without large-scale rewrites.

   

JSON Serialization (Moshi)

• Experience with Moshi adapters and codegen (@ JsonClass(generateAdapter = true)).
• Ability to read/write JSON for BLE device configuration and backend interactions.

Jetpack Architecture Components

• Experience with:
• ViewModel
• LiveData
• Lifecycle-aware components

• Structured logging (Timber)

   

• Build System & Project Structure
• Strong Gradle skills (Groovy or Kotlin DSL), including multi-module setups.
• Experience handling AGP migrations, permission changes, and target/min SDK updates.

• Familiarity with Android packaging rules (packagingOptions), manifest merges, and build troubleshooting.

   

• Build & Deployment
• Experience with Fastlane for build automation and store uploads.

• Comfortable preparing or publishing builds in Google Play Console internal/external tracks.

   

• Soft Skills & Working Style
• Strong English communication skills, both written and spoken.
• Consistent availability for asynchronous collaboration via Slack and email.
• Ability to work independently and diagnose issues without extensive guidance.
• Professional, reliable, and disciplined in reporting hours and meeting expectations.

Nice-to-Have Skills

• BLE tooling & sniffers (nRF Connect, SweynTooth knowledge, etc.)
• Experience with device provisioning, IoT workflows, or regulated healthcare environments.
• Familiarity with Flutter (eventual migration could surface collaboration opportunities).
• Experience with backend APIs, authentication flows, or local persistence strategies.

We are a product-driven tech company developing fast-growing D2C brands across pets, beauty & wellness niches.
We are expanding our performance creative team and looking for a concept-driven editor who can think strategically and build stories that convert — not just cut footage.

Responsibilities

• Produce short-form performance ads for Meta & TikTok (15–120 sec)
• Turn briefs into effective creative narratives
• Develop hooks, strong messaging & UGC-based concepts
• Analyze campaign results and iterate fast
• Work closely with creative strategy leads

Requirements

• Solid experience with direct-response ads and e-commerce
• Strong Adobe Premiere Pro skills
• Deep understanding of hooks, pacing, CTAs & persuasion psychology
• Creative + analytical mindset (ideas + performance optimization)
• High delivery pace — 8+ new concepts per week
• Strong visual taste
• AI-assisted production tools proficiency — nice to have

We are a product-driven tech company developing fast-growing D2C brands across pets, beauty & wellness niches.

We are hiring a high-level executor who can produce fast, precise and polished performance videos, based on clear direction and structured frameworks.

Responsibilities

• Edit performance ads for Meta & TikTok following briefs
• Replicate brand styles and editing frameworks
• Execute creative leads’ direction into final deliverables

• Produce multiple variations from raw footage & guidelines

   

Requirements

• Experience in high-performance paid ads (Meta/TikTok)
• Strong Adobe Premiere Pro skills
• Ability to work with hooks, pacing, CTAs and storytelling
• High output — 8+ video variations per week
• Excellent attention to detail
• AI-tools usage skills — a plus

We are looking for a Help Desk Specialist specialist for our client.

Requirements

• At least 1 year of experience as a SysAdmin or Help Desk Specialist;
• Understanding of how IT services work (Google Workspace, ClickUp, CRM);
• Ability to structure information and document processes;
• High level of self-organization and responsibility;
• Quick reaction, analytical thinking, attention to detail;
• Basic technical skills (account setup, working with VPN, browsers, antivirus tools).

Responsibilities

• Receive and process employee requests through all channels (chat, task system) within established deadlines;
• Log all actions in ClickUp or another tracking system;
• Monitor recurring incidents and identify process bottlenecks;
• Create mini-guides and instructions enabling employees to resolve simple tasks independently;
• Automate typical processes (account creation, access management, basic configurations);
• Improve the user experience for employees working with IT services;
• Optimize IT tool expenses and search for more efficient solutions;
• Purchase domains and proxies;
• Administer domains;
• Deploy websites;
• Perform other tasks assigned by the manager related to supporting operational processes.

Automat-it is where high-growth startups turn when they need to move faster, scale smarter, and make the most of the cloud. As an AWS Premier and Strategic Partner, we deliver hands-on DevOps, FinOps, and GenAI support that drives real results.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

At Automat-it, we help companies take control of their cloud costs, and we’re looking for a Cloud Solution Analyst who will join our FinOps team. This is an opportunity to step into one of the most in-demand areas of cloud technology and work with innovative customers, helping them make smart decisions about their cloud usage. Your first month will be dedicated to learning the basics (including AWS Practitioner certification), and you’ll gradually take on more responsibility by managing customers and taking care of their complex projects from the FinOps side.

📍 Work location - remote from Lviv 

If you are interested in this opportunity, please submit your CV in English.

Responsibilities

• Guide our customers through AWS billing and usage data, helping them understand key insights and trends.
• Partner with customers to review their cloud consumption and highlight cost optimization opportunities.
• Use external and internal tools to guide customers, set budgets, monitor usage patterns, and detect spending anomalies.
• Turn cloud usage data into clear, actionable recommendations and follow up on the impact of those changes.
• Create and present easy-to-understand reports and dashboards

• Support the smooth onboarding of new customers into Automat-it’s FinOps services.

   

Requirements

• Customer-oriented and excellent communication skills
• Ability to learn AWS cloud architecture and services
• Fluent in written and verbal communication skills in English
• Excellent organizational and task management skills
• Comfortable working with spreadsheets, reporting, and task management systems
• Ability to work with data, spot trends, and draw practical conclusions
• Ability to translate reports into simple insights and actionable recommendations
• A degree in a relevant field, such as Computer Science, Engineering, Math, Finance, or Big Data - an advantage

• Understanding of cloud platforms (especially AWS) and basic architecture concepts - an advantage

   

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.