Jobs at Djinni

We are looking for an experienced Information Security GRC Manager to lead and develop our Information Security Governance, Risk & Compliance function.

This is a hands-on leadership role with the opportunity to shape the GRC operating model, roadmap, team, and core processes in a growing international FinTech environment.

You will work directly with the CISO and collaborate closely with Security, Legal, Risk, Procurement, IT, Engineering, Product, Platform, HR, and business teams.

The role combines security governance, cyber risk, regulatory assurance, third-party risk, policy management, and security awareness, with a strong focus on building practical controls and processes that support business growth.
 

Responsibilities

• Own and develop the Information Security GRC strategy, roadmap, operating model, and governance cadence
• Lead security governance, regulatory assurance, cyber risk, third-party security risk, policy lifecycle, and security-awareness oversight
• Establish clear ownership for security controls, risks, exceptions, evidence, and remediation actions
• Coordinate SOC 2, DORA/CySEC-related assurance, internal and external audits, and regulatory requests
• Maintain cyber-risk and exception registers and ensure material risks are treated, accepted, or escalated
• Lead security aspects of ICT supplier tiering, due diligence, reassessment, and high-risk supplier decisions
• Develop practical security policies, standards, controls, and guidance
• Ensure audit and assurance evidence is reliable, traceable, and reusable
• Track control gaps, findings, and remediation commitments and escalate material risks
• Partner with Security, IT, Engineering, Product, Platform, Legal, and business teams on control design and risk-based decisions
• Prepare concise GRC and risk reporting for the CISO and executive stakeholders
• Build, develop, and manage the GRC team, including responsibilities, goals, and performance expectations
• Improve GRC efficiency through automation, reusable evidence, better data quality, and responsible AI-assisted workflows
   

Requirements

• Strong practical experience in Information Security GRC, cyber/technology risk, security compliance, or assurance
• Hands-on experience with recognized frameworks such as SOC 2, ISO 27001, DORA, PCI DSS, NIST CSF, COBIT, or similar
• Experience establishing or operating security controls, risk registers, exception processes, and assurance programs
• Strong understanding of control design, operating effectiveness, evidence quality, findings, and remediation
• Experience coordinating internal or external audits and regulatory or assurance activities
• Practical experience with cyber risk assessment, risk treatment, risk acceptance, and escalation
• Understanding of third-party and ICT supplier security risk
• Ability to translate regulatory and security requirements into practical controls and processes
• Strong stakeholder management skills and ability to work effectively with technical, business, and executive audiences
• Sufficient technical understanding of cloud, infrastructure, identity, IT operations, and product development to work effectively with technical teams
• Experience leading a team, function, program, or complex cross-functional initiatives
• Strong ownership, prioritization, and decision-making skills
   

We Offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to company policy
• Medical budget
• Remote work opportunity
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear, etc.)

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Middle SecOps Engineer!  

Requirements: 
- 2+ years of professional experience in Security Engineering, Infrastructure Security, Cloud Security, DevSecOps, or a related role.
- Strong understanding of infrastructure and network security principles, including network segmentation, firewalls, access control, TLS, secure network configuration, and service-to-service
communication.
- Practical experience with Linux systems security and hardening.
- Experience conducting security audits, configuration reviews, vulnerability assessments, or compliance assessments.
- Good understanding of CIS Benchmarks and security hardening principles.
- Experience with vulnerability management, including vulnerability validation, prioritization, remediation tracking, and risk-based decision making.
- Experience with security monitoring / SIEM / security analytics tools.
- Understanding of security incident response processes and basic incident investigation techniques.
- Understanding of patch management and operating system vulnerability remediation processes.
- Experience with cloud infrastructure security, preferably AWS.
- Understanding of Kubernetes security and container security principles.
- Ability to read and understand infrastructure configurations, logs, security findings, and network flows.
- Basic understanding of Infrastructure as Code and security implications of infrastructure changes.
- Good understanding of security controls and their practical implementation rather than purely theoretical knowledge.
- English sufficient for reading technical documentation and communicating with international teams. 

Will be a plus:
- Experience with OpenStack security.
- Experience automating security checks and operational processes using Python, Bash, or similar scripting languages.
- Experience integrating security controls into CI/CD pipelines. 

Responsibilities: 
- Infrastructure Security Monitoring — continuously monitor infrastructure for security events, anomalies, misconfigurations, and potential threats.
- Infrastructure Security Audits — plan and conduct regular security audits of infrastructure, cloud environments, operating systems, networks, and security controls.
- CIS Compliance & Hardening Assessment — assess infrastructure against CIS Benchmarks and internal security baselines, identify gaps, and drive remediation.
- Vulnerability Management — monitor infrastructure vulnerabilities, validate findings, prioritize remediation based on risk, and track remediation progress.
- Security Findings Triage & Escalation — triage findings from security tools, audits, and monitoring systems; validate their severity and escalate critical issues according to defined SLAs.
- Security Posture Management — continuously assess and improve the security posture of infrastructure and track security improvement initiatives.
- Security Standards & Baseline Compliance — ensure infrastructure complies with approved security standards, baselines, and security requirements.
- Security Control Validation — verify that implemented security controls are properly configured and effectively mitigate the intended risks. 
- Security Risk Identification & Reporting — identify infrastructure security risks, assess their potential impact, and provide clear reports and recommendations to stakeholders.
- Data Security — ensure appropriate infrastructure-level controls are implemented to protect sensitive and business-critical data.
- Patch Management Monitoring & Compliance — monitor patch management processes, identify overdue or missing security updates, and work with infrastructure teams to ensure
timely remediation.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior Go Engineers! 

Requirements:

• 4+ years of experience with Go programming language.
• Proven ability to design and implement scalable and reliable software solutions.
• Strong understanding of event-driven architecture.
• Experience with containerization and orchestration tools like Docker and Kubernetes.
• Hands-on experience with RDBMS and/or NoSQL databases.
• Strong understanding of event-driven architecture + hands-on experience with Event Brokers.
• Experience with observability — implementing logs, metrics, and tracing.
• Proficiency in working with cloud platforms such as Google Cloud Platform (GCP) and/or AWS.
• Proficient in using Git, GitLab, and GitLab CI for source control and continuous integration.
• Excellent problem-solving abilities.
• Strong time management and organizational skills to handle multiple tasks effectively.
• Upper-intermediate level of English, both written and verbal.
   

Nice to have:

• Familiarity with the Twelve-Factor App methodology.
• Knowledge of Cloud Events and GitOps practices.
   

Responsibilities:

• Develop high-performance, testable, and maintainable code to deliver new functionality.
• Conduct code reviews to ensure quality, maintain standards, and share knowledge across the team.
• Integrate industry-leading third-party services into the platform.
• Mentor team members and actively share knowledge to foster growth and collaboration.
• Propose and implement innovative technical initiatives to improve systems and processes.
   

Why Join Us:

• Flexible remote or hybrid working format based on your location.
• No Time Trackers: We value trust and focus on results.
• Career growth, professional development, and regular performance reviews.
   

Hiring Steps: HR Interview > Technical Interview (no test task, no live-coding needed) > Reference check > Offer
 

Our benefits to you:
☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 
 

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior Business Analyst!  

Requirements: 
- Exceptional core Business Analysis skills with a proven track record of eliciting, structuring, and writing clear, high-quality technical and functional requirements.
- Previous experience working in complicated, dynamic environments with a high level of uncertainty and complex cross-unit dependencies.
- Deep understanding of software development lifecycles (SDLC) and Agile methodologies.
- Proven experience drafting BRDs and decomposing them into backlog items — Epics, User Stories, and Acceptance Criteria.
- Solid knowledge of BPMN, UML, and system/block diagrams.
- Ability to communicate effectively with business stakeholders in terms of value and KPIs, and with tech teams on a technical level.
- Strong ability to break down complex business logic into actionable development tasks. 

Will be a plus: 
- Productive experience in the iGaming industry, specifically with casino games and slot mechanics.
- Knowledge of data analytics and familiarity with BI tools (Tableau, Power BI, Looker, etc.).
- Experience with API documentation.
- Familiarity with A/B testing and UX research principles.
- Knowledge of BABOK principles would be an advantage.

Responsibilities: 
- Drive the business analysis activities for launching a new domain, ensuring all product needs are accurately captured, structured, and documented.
- Act as the primary bridge and mediator between the Product team and the Technical team, translating product vision into detailed technical requirements.
- Translate business needs into actionable deliverables for development, including documentation, backlog items, epics, and user stories.
- Actively manage and groom the backlog, clarify complex logic for developers, and ensure the final technical delivery aligns with product expectations.
- Ensure business stakeholders have the required level of transparency on progress, priorities, and decisions throughout the product lifecycle.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 
 

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Team Lead Fullstack to join our team!  

Requirements: 
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field;
- 5+ years of experience in software engineering, including production fullstack delivery;
- 1+ year of experience leading the team; 
- Ability to lead delivery: planning, unblocking, technical quality, and communication with stakeholders.
- Strong proficiency in Python and TypeScript;
- Experience with back-end frameworks (FastAPI);
- Solid experience with Angular (standalone components, signals, OnPush strategy);
- Expertise in object-oriented programming and SOLID principles;
- Solid understanding of computer science fundamentals, data structures, and algorithms;
- Strong knowledge of concurrency, parallelism, and related concepts;
- Experience with RESTful APIs and microservices architecture;
- Proficiency in version control systems, particularly Git;
- Familiarity with CI/CD pipelines and DevOps practices;
- Strong understanding of SQL database systems;
- Knowledge of containerization technologies (Docker, Kubernetes);
- Testing and quality mindset; understanding Test Pyramid methodology and different Test Categories (pytest, Jasmine/Karma or similar);
- Understanding of Observability (structured logging, metrics, traces, OpenTelemetry) and Reliability (retries, backoff, idempotency);
- Experience with authentication and authorization (OIDC/JWT; Keycloak or similar identity providers); 

Will be a plus: 
- Experience with message brokers (e.g., NATS JetStream, Kafka, RabbitMQ);
- Experience with ClickHouse or other analytical/OLAP databases;
- Experience with Playwright or similar browser automation. 

Responsibilities: 
- Take ownership of team projects, including delivery coordination, technical quality, risks, dependencies, and day-to-day execution;
- Plan and coordinate team work considering priorities, developer availability, vacations, sick leaves, and backup ownership;
- Ensure delivered solutions follow agreed architecture and clarify unclear technical decisions with Architect/stakeholders;
- Be responsible for quality, consistency, maintainability, and production readiness of solutions delivered in code;
- Lead code reviews and improve engineering practices across testing, observability, documentation, reliability, and security;
- Develop and maintain robust, scalable web applications;
- Design and implement efficient high-load APIs;
- Ensure high performance and responsiveness of applications;
Implement security measures and data protection in line with industry standards;
- Troubleshoot, debug, and upgrade existing software;
- Support and mentor developers through technical guidance, 1:1 meetings, knowledge sharing, and development planning;
- Identify knowledge gaps, reduce single points of failure, and organize knowledge sharing across team projects;
- Promote practical AI-assisted engineering in the team, including development, testing, documentation, debugging, and review workflows;
- Ensure AI-assisted work improves delivery speed without reducing code quality, security, or maintainability;
- Write technical documentation and maintain system architecture diagrams;
- Stay updated with emerging technologies and industry trends.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location. 
 

We are New Wave Devs, a senior engineering team. We are hiring a Senior Go engineer to join our client long term, a Dutch AI company that builds creative tools, on the backend of their product for creators.

It is a fast-paced product team. New image and video models go into production within a day or two of release. You will own real pieces of the backend and work directly with their engineers.

What you will do:
• Design and scale Go microservices that manage the lifecycle of AI generations: image, video, audio, 3D, vector
• Build and run generation pipelines around production image and video models, from ComfyUI workflows to hosted model APIs
• Run long, resource-heavy generation jobs as durable workflows (Temporal or similar): queues, backpressure, retries, resumable steps
• Work with AWS (EKS, S3, Lambda), Kafka and SQS for async processing, ConnectRPC / gRPC / GraphQL
• Bridge model outputs into user-facing creative workflows

You should have:
• 5+ years backend, Go-first
• Hands-on work with generative image or video models, at your job or in your own projects: ComfyUI, Stable Diffusion, Flux, video models or similar. Tell us what you built
• Long-running jobs or durable workflows in production: Temporal, Cadence, AWS Step Functions or similar
• AWS (EKS/K8s), Kafka or SQS, gRPC/ConnectRPC, microservices at scale
• Ownership mindset, comfortable when specs are not perfect, able to switch between shipping fast and building for scale
• Real interest in the product itself. The client asks about it directly
• Good English, daily work with the client team

Nice to have:
• LLM or RAG work in production: LangChain, LangGraph, pgvector or similar

We offer: long-term full-time contract through New Wave Devs, competitive rate, fully remote, fast start, days not weeks. A technical interview with our CTO, then a call with the client's engineers, with screen share and real code.

We are looking for a Senior AI-Native Full-Stack Developer to join remote team and work on a long-term project for a client in the real estate industry.

Remote | Full-time | Long-term engagement | Start ASAP | Preferred candidate location: EU

Client: Real Estate Domain

We are building an AI-native delivery team that ships working software in days, not quarters. You will combine strong full-stack engineering and architecture skills with an AI-first development workflow, using tools such as Claude Code, Cursor, Replit, v0, Lovable, Bolt, or similar.

What You'll Do

Build and deploy end-to-end applications across frontend, backend, databases, APIs, and cloud infrastructure.

Architect applications and make pragmatic technical decisions.

Lead development patterns, coding standards, and best practices.

Own projects end-to-end, from A to Z.

Conduct code reviews and provide technical guidance.

Build AI-powered features such as AI search, document processing, summarization, workflow automation, and agentic experiences.

Use AI for coding, debugging, testing, refactoring, and documentation.

Ensure security, data protection, authentication/authorization, secure API design, and safe handling of AI-generated code and data.

Balance speed of prototyping with code quality, security, maintainability, and production readiness.

Work closely with the integration engineering team when solutions move toward production.

Requirements

5+ years of software development experience.

5+ years of application architecture experience.

5+ years establishing coding patterns and engineering practices.

5+ years conducting code reviews.

5+ years leading projects end-to-end.

• Strong experience with modern web technologies: React/Vue, Node.js/Python, databases, APIs, and cloud platforms.
• Experience with platforms such as Vercel, Railway, Supabase, or similar.
• Strong understanding of application security and secure development practices.
• Daily experience with AI coding assistants such as Claude Code, Cursor, or similar.

Required: Portfolio of AI-built products shipped within the last 90 days.

Strong ability to distinguish between prototype-quality and production-ready solutions.

Nice to Have

PropTech, real estate, or operations-focused product experience.

Experience taking AI-assisted prototypes into production.

Experience with LLMs, RAG, AI agents, or automation workflows.

German language skills.

Design Key Studio is AI-native software development agency working with startups and businesses primarily in the US market. We build SaaS products, websites, and mobile apps, and help clients integrate AI into their workflows and products, on fixed-price engagements. As we grow, we're looking for a driven, hands-on Business Development Manager to build our client acquisition and partnerships function from the ground up.
We're hiring a Business Development Manager who will own new client acquisition, partnership development, and opportunity generation full-time. This is a foundational hire — we don't yet have a sales or marketing team, so you'll start hands-on, doing the outreach, prospecting, and early-stage deal work yourself. As this function grows and results come in, this role has the potential to evolve into a Head of Revenue / CRO position, owning a full sales, partnerships, and revenue team.

What You'll Do

• Own the full new-business cycle: prospecting, outreach, qualification, and moving opportunities through the pipeline
• Build and run outbound strategies to reach startup founders and companies in the US market
• Identify, develop, and manage partnership opportunities (referral partners, agencies, complementary service providers, etc.)
• Set up the tools, channels, and processes for consistent lead generation
• Collaborate closely with the CEO on client calls and deal closing

• Track pipeline, opportunities, and conversion metrics, and report on progress

   

What We're Looking For

• Proven experience in business development / sales, ideally within IT outsourcing or software development services
• Experience targeting or working with the US market
• Strong English — you'll be reaching out to and corresponding with US-based prospects
• A self-starter mindset — comfortable building something from zero with high ownership and little existing infrastructure
• A strong sense of ownership — comfortable making decisions and moving things forward independently, without needing close oversight
• Understanding of how web/app development outsourcing services are sold
• Comfort with outbound tools

Nice to Have

• Existing network or connections within the US startup ecosystem
• Experience building a sales/BD function or process from scratch

What We Offer

• Competitive salary with regular reviews
• Support for individual entrepreneurs with accounting assistance
• Fully remote work
• A clear path for professional development and growth
• A friendly team environment and engaging team-building activities (online and offline)

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions that allow building outstanding brands and fulfilling your business goals.We are looking for a Support Manager to join our team.

What we expect from the candidate:

- Confident command of the English language, because we work with foreign markets (only written communication, and chat support);

- Knowledge of other languages will be a great advantage;

- Work experience in gambling/betting or gaming will be a plus;

- Technical background will be a plus;

- Competent oral and written language;

- Responsibility, high attentiveness, diligence, and ability to work in a team.

- 1.5 years of Support Experience
 

Your position will include:

- After-sales software customer support in English chat.

What we offer:

- Work schedule: 10:00-18:00/18:00-02:00/02:00-10:00, 21-23 shifts per month (8-night shifts), 8-9 days off;

- Timely payment of wages, official employment.

- Friendly, cheerful team and a pleasant atmosphere without pressure, stress, and other negativity;

We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.

We are waiting for you on our team!

We are looking for an experienced Full Stack  to design and build scalable cloud-native applications while leading engineering teams and driving technical decisions.

Requirements

• 7+ years of software engineering experience.
• Candidates should currently reside in Europe or be willing and able to relocate to Europe.
• Strong expertise in Python (FastAPI).
• Solid experience with ReactJS and TypeScript.
• Hands-on experience with AWS, Docker, and Kubernetes.
• Strong understanding of microservices, distributed systems, REST/GraphQL APIs, and CI/CD.
• Experience with SQL/NoSQL databases and asynchronous processing (Celery or similar).
• Experience mentoring engineers and leading technical initiatives.
• Good verbal and writing English language communication skills.

Nice to Have

• AI/LLM integration experience.
• Kafka, SNS/SQS, Redis, RabbitMQ.
• Terraform or CloudFormation.
• Domain-Driven Design (DDD) and Clean Architecture.

Job Title: 
Senior Windows Software Engineer (C# / .NET)
 

About the Role & Product: 
Adaptiq is looking for a Senior Windows Engineer to join an international product team developing a mature commercial enterprise platform. You will work on a substantial codebase, driving features from investigation through implementation to production support, while optimizing system performance and modernizing core components.
 

Key Responsibilities:

• Develop and maintain Windows-based software primarily using C#/.NET.
• Investigate complex issues, debug, and optimize software performance across a mature codebase.
• Work with legacy components, including C++ code when necessary.
• Take end-to-end technical ownership of feature delivery and problem resolution.
• Use AI-assisted development tools (Copilot, Cursor, etc.) in your daily engineering workflow.
   

Required Skills:

• 6+ years of professional software engineering experience with strong expertise in C#/.NET.
• Proven track record in developing and maintaining Windows-based desktop/system software.
• Strong debugging, performance profiling, and problem-solving skills in complex codebases.
• Readiness to read, debug, and modify existing C++ code.
• Practical experience with modern AI coding tools.
• Upper-Intermediate English level (or higher) with strong communication skills.
   

Nice to Have:

• Experience developing endpoint agents, background services (Windows Services), or long-running software.
• Hands-on C++ development experience.
• Background in virtualized desktop environments (VDI).
   

We Offer:

• 100% Fully Remote work model + hardware/coworking support.
• 20 business days of paid vacation + national holidays.
• Full legal and B2B accounting support in Poland.

Job Title:

Senior Windows Engineer
 

About the Role: 
Join an international product team working on a mature, large-scale enterprise platform. You will take full ownership of feature development, performance optimization, and gradual code modernization.
 

Key Responsibilities:

• Develop and optimize Windows software using C# / .NET.
• Debug, profile, and fix performance issues in a large codebase.
• Work with existing C++ components when required.
• Use AI coding tools daily (Cursor, Copilot, etc.).
   

Requirements:

• 6+ years of commercial experience in C# / .NET.
• Strong background in Windows software/services development.
• Hands-on debugging & performance profiling skills.
• Ability to read/modify C++ code.
• B2+ English.
   

Nice to Have:

• Experience with endpoint agents, Windows Services, or VDI.
   

We Offer:

• Fully remote work model + powerful workstation.
• 20 paid vacation days + holidays.
• B2B accounting support in Poland.

About the Role We're looking for a Senior UX Writer to shape clear, empathetic, and effective in-app copy for our client, a leading mobile banking app. You'll help improve customer experience, meet user needs, and support business goals through thoughtful, data-informed writing.
 

Responsibilities

• Develop and implement UX copy for new features and user onboarding (Ukrainian and English)
• Analyze existing functionality and propose improvements through microcopy optimization
• Gather, analyze, and systematize copy requirements from stakeholders (Product Owners, business analysts, legal team)
• Build and maintain a unified Tone of Voice and glossary/guidelines for the app
• Prepare copy specifications for the development team
• Monitor the market and track global UX writing best practices
• Use analytics tools and conduct research to evaluate copy effectiveness
• Collaborate cross-functionally with design, engineering, legal, and marketing teams

Requirements

• Higher education in philology, journalism, marketing, sociology, communications, or related field
• 3+ years as a UX writer or product copywriter in a product IT company or banking sector
• Strong understanding of mobile product development processes and UX/UI design
• Experience testing hypotheses around product copy
• Experience with analytics/metrics to evaluate interface copy
• Knowledge of Agile methodologies
• Strong communication and cross-functional collaboration skills
• Fluent, flawless Ukrainian (business style, grammar)
• Advanced-level English

Nice to Have

• Banking/fintech experience
• Basic understanding of APIs and integrations
• Experience launching new products from scratch
• Figma skills

Key Competencies

• Strategic thinking, results orientation, customer focus
• Data analysis (A/B testing copy)
• Commercial/product thinking
• Effective communication with stakeholders

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for a strong Team Lead of Affiliates to join an international company operating in the Nutra vertical across European and Latin American markets.

What you’ll do

• Build, develop and manage an Affiliate team of 3–4 people
• Hire, onboard, motivate and mentor Affiliate Managers
• Develop and grow relationships with international webmasters and partners
• Scale traffic volumes and expand the partner network
• Support Affiliate Managers with launches and day-to-day challenges
• Monitor traffic performance, analyze data and optimize key metrics
• Resolve partner-related issues and maintain a high level of service
• Attend industry conferences and develop new partnerships

What we’re looking for

• 1–2+ years of experience in Nutra
• 2+ years as a Team Lead of Affiliates or comparable management experience
• Proven experience working with international markets and foreign partners
• Experience managing a team of 3+ people
• Strong expertise in working with webmasters and traffic sources
• Solid knowledge of Facebook and SEO traffic
• Strong analytical skills and a data-driven approach
• Experience with European teams/webmasters is highly preferred
• Experience with Asia, LATAM, the US or UAE is a plus
• English — B2+
• Ukrainian and Russian — C1+
• Willingness to travel to industry conferences

What we offer

• Fully remote position
• Monday–Friday, start between 09:00 and 10:00 Kyiv time
• 9-hour working day (8 working hours + 1-hour break)
• KPI linked to the team's traffic performance
• 28 paid calendar days of vacation per year
• Paid sick leave
• 5 additional days off per year
• Corporate English lessons
• Gym compensation

Emerise Group is a dynamic, product-driven group of companies operating in the iGaming industry. We build high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We’re looking for a Support Agent to become one of the key points of contact for our players - helping them quickly resolve issues, and making sure every interaction feels professional, clear, and human. This role is a great fit for someone who is empathetic, attentive to detail and comfortable working in a fast-paced environment where every day can bring a different challenge.
 

Must-Have Skills & Experience:

• Minimum 0.6 year of experience in a similar Customer Support role.
• English B2-C1 - excellent written English, and strong grammar. Able to provide clear concise, professional and empathetic responses.
• Multitasking - ability to handle multiple customer conversations simultaneously while maintaining response quality and accuracy.
• Problem-solving skills - able to identify the customer's issue, investigate it using available tools and provide an appropriate resolution or escalation.
• CRM/Helpdesk experience - experience with Livechat, Zendesk, Intercom, Freshdesk, Salesforce, or similar platforms.
• Shift work availability - willingness to work rotating shifts, including evenings, nights, weekends, and public holidays if required.
• QA & KPI experience - familiarity with quality assurance processes and support KPIs such as CSAT, FRT, AHT, SLA, and resolution rate.
• High attention to detail - especially when handling customer accounts, payments, verification, and sensitive information.

Schedule:

• 2/2 shift pattern.
• 12-hour shifts: 10:00-22:00.
  
  Will be a plus:
• iGaming experience - previous experience in IGaming, sportsbook, or gaming support.
• Experience with Tier-1 customers - particularly Canada, Australia, New Zealand, Germany, or other Western European markets.
• Additional languages - German, French, Spanish, Italian, Dutch, Swedish, Norwegian, Danish, or other European languages at B2–C1+ level.
• VIP customer support - experience working with high-value or VIP customers is a strong advantage.
   

Expected Duties / Tasks:

• Handle customer inquiries via Live Chat and Email, providing professional, friendly, and efficient support.
• Provide accurate information regarding accounts, deposits, withdrawals, bonuses, promotions, games, and product functionality.
• Troubleshoot customer issues, review account and transaction history, and identify root causes.
• Assist with KYC, verification, payments, account access, and technical issues in line with company procedures.
• Handle complaints and sensitive cases, escalating complex issues and potential fraud, payment, security, or responsible gambling concerns to the relevant teams.
• Maintain accurate CRM/ticket records and ensure customer data is handled securely and confidentially.
• Meet established SLA and support KPIs, including response time, resolution time, productivity, and quality.
• Stay up to date with product changes, promotions, payment methods, and internal policies, while sharing recurring customer issues and feedback with Team Leads and relevant departments.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to Make a Measurable Impact: you will work closely with the Team Lead Customer Care and play a key role in improving the customer experience and shaping the future of our Support function.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.