Jobs at Djinni

Critical Requirements
2+ years of manual testing experience for web applications.
Hands-on experience in testing payment systems.
Solid understanding of QA processes, techniques, and methodologies as well as the software development lifecycle; ability to apply this knowledge in daily tasks.
Proficiency in creating and maintaining test documentation.
Experience in functional testing (acceptance, regression, and more) and non-functional testing (performance, usability).
Skills in API testing.
Familiarity with JIRA or other Test Management Tools.
Work experience with MySQL and MongoDB.
 

Functional Responsibilities
Perform functional and regression testing for web applications.
Analyze and process requirements.
Estimate the required time for testing.
Create test cases, checklists, and other test documentation.
Prepare defect reports and Test Summary reports.
Provide regular and clear status updates on test progress.
Nice-to-Have Skills
Experience in automation testing.

We offer:
• Opportunity to make an impact and see the results of your work within the company.
• Competitive compensation that grows with your achievements.
• Paid vacation and sick leave.
• Medical insurance.
• Budget for conferences, workshops, and training to support your professional growth.
• Free English language courses.
• Flexible work schedule.

We are looking for an experienced Senior PHP Developer to join a team building and scaling a high-load B2B SaaS product with a microservices or modular architecture. The product may focus on business process automation, third-party integrations, transaction handling, and real-time data processing.

What you will do:

• develop and maintain backend services using PHP 8.x with Laravel.
• work with PostgreSQL, MongoDB, Redis, and RabbitMQ to build reliable and scalable solutions;
• participate in architecture design, performance optimization, and implementation of new features;
• use Docker for development and deployment environments;

• collaborate with an international team in English.

   

We expect:

• 5+ years of commercial experience with PHP 8.x;
• strong hands-on experience with Laravel
• solid knowledge of PostgreSQL, MongoDB, Redis, and RabbitMQ;
• experience with Docker and distributed systems concepts;
• English level B2 or higher.

We are looking for a talented Middle UI/UX Designer with 3+ years of experience to join our team. You’ll work on design solutions for innovative tech companies across Europe and the USA while growing in a strong design-driven environment. Our team actively contributes to the design community through podcasts, conferences, guest lectures and meetups, provides continuous learning through mentorship, expert talks and an extensive library of design resources.

*We will only contact candidates whose applications and portfolios will be selected.

Must have

• 3+ years of commercial experience in UI/UX design (not only freelance).
• Experience with complex products (not just websites) — for example, products involving multi-level navigation, multi-role workflows, role-based permissions, data-heavy tables, and interactive charts.
• Expert proficiency in Figma, including components, variants, variables, auto layout, and prototyping.
• Experience in designing with accessibility in mind, understanding of WCAG 2.2 — for example, SC 1.4.1, SC 1.4.4, SC 1.4.10, SC 1.4.13.
• Experience in creating, documenting and managing design systems.
• A strong portfolio showcasing your design process, problem-solving skills, and your impact on the final results.
• Experience in UX research, information architecture, wireframing, prototyping and validation.
• Excellent sense of visual style, typography, color, composition, and overall aesthetics.
• Strong collaboration skills, with experience working closely with developers to ensure handoff and post-development design review.
• Self-organized and able to prioritize and manage multiple tasks simultaneously.
• Strong soft skills and emotional intelligence for effective collaboration.
• Strong communication skills with the ability to present and articulate design decisions.

• English level — at least Upper intermediate.

   

Responsibilities

• Gather and evaluate user requirements, based on client comments and requests, ensuring they meet both user needs and business objectives.
• Collaborate closely with business analysts, product managers, developers, and other stakeholders to identify and solve UX problems.
• Create and maintain a design system, including components, variables, and documentation, ensuring consistency across all products.
• Design wireframes, user flows, and high-fidelity mockups in Figma, and iterate based on feedback and usability studies.
• Ensure designs are accessible, follow the WCAG 2.2.
• Conduct UX research activities, including usability testing, surveys, and interviews, to make informed design decisions.
• Communicate design decisions effectively and confidently to both internal and external stakeholders, present alternatives with rationale, capture decisions/impacts.
• Estimate design effort and manage risks and assumptions throughout the project lifecycle.

• Participate in peer design reviews.

   

Interview Stages

• 1-st stage — Call with Recruiter
• 2-nd stage — Test task

• 3-rd stage — Interview with Lead Designer and Recruiter

   

Our Benefits

• Opportunity to work with international clients.
• Work entirely remotely or in our office (Lviv, Kyiv or Krakow).
• Paid vacations and sick leaves, additional days off, relocation bonus.
• Wellness: Medical insurance/sports compensation/ health check-up+flu vaccination at your choice.
• Education: regular tech talks, educational courses, paid certifications, English classes.
• Continuous learning resources: access to a constantly growing library with 50+ design books, lectures, workshops, and courses from top educational platforms.
• Active design community involvement: we are Friends of Figma, host the UX Time Podcast with guests from companies like Google, Disney, PlayStation and organize the UX Time Conference with speakers from known companies.
• Fun: own football team, budget for team lunches, branded gifts.
• One of the best IT employers in Lviv (or IT service companies in Ukraine) based on DOU rating.

We’re looking for a UI UX Designer to join our professional team!

Your responsibilities will include:
 

• Write clean, efficient, scalable, and well-documented code with a strong focus on performance and robustness.
• Design user-friendly and visually appealing interfaces for web and mobile applications.
• Conduct user research and analyze user needs, behaviors, and pain points.
• Create wireframes, user flows, mockups, and interactive prototypes.
• Collaborate closely with product managers, developers, and other stakeholders to deliver effective design solutions.
• Improve existing interfaces based on user feedback, analytics, and usability testing results.
• Ensure consistency of design across products by following and contributing to design systems and style guides.
• Balance business goals, technical constraints, and user needs when making design decisions.
• Prepare design specifications and assets for developers.
• Participate in design reviews and iterate on designs based on feedback.
• Stay updated with current UI/UX trends, tools, and best practices.

What we expect from you:
 

• At least 1.5 years of experience in a similar position;
• Understanding of the basic principles of modern application and website development;
• Awareness of design trends and technologies;
• Strong communication skills, the ability to articulate your thoughts, and the ability to work in a team;
• A desire to understand the purpose of tasks, not just execute them, and the ability to prioritize effectively;
• English proficiency at B2 level or higher;

Interview stages: Screening with a recruiter, Technical interview.

We offer:
 

• Work in Top-employee company (according DOU 2025);
• Interesting projects and challenges that will ensure your development as a specialist and as a person; and also the acceleration of our victory;
• Work in a team of creative, proactive and empathic people;
• Full working day with a flexible and animated schedule for you, because the main focus is the result, not the time or place;
• A comfortable, stylish and sunny office with a view of the city center (Chykalenka str) and the opportunity to work at home when you feel not so full of beans or just moody or lazy (with a generator and battery installation);
• Medical insurance;
• Personal learning budget and access to top HR tools, platforms, and practices;
• Lack of bureaucracy, regular feedback and support from colleagues;
• Equal salary;
• Fun parties, online-activity, picnics and more.

Requirements

• 1+ year of experience in influencer marketing or Instagram traffic buying;
• Experience in gambling / high-risk verticals;
• Understanding of Instagram algorithms and anti-ban approaches;
• Experience working with UGC creatives and warming-up strategies;
• Ability to analyze engagement rate, fake followers, and Ads Library;
• Experience working with CPA networks;
• Understanding of the funnel: Story → Landing → Registration → FTD;
• English level B2 or higher.

Nice to have

• Experience working with Telegram gambling communities;
• Knowledge of betting/gambling advertising policies across different GEOs;
  
  Responsibilities
• Searching and sourcing Instagram / Telegram gambling influencers;
• Launching UGC, Stories, and Reels integrations;
• Building a fast testing system (5–10 tests weekly);
• Optimizing CPL and FTD;
• Working with promo codes, UTM tags, tracking, and anti-fraud checks;
• Ensuring compliance and advertising restrictions across different GEOs;

• Analyzing performance metrics and scaling profitable funnels.

  
  Tasks for the first month

• Build a longlist of 50–80 Instagram / YouTube / Facebook / Telegram accounts in the gambling/crypto niche;
• Launch at least 5 test placements (Stories / Reels);
• Set up UTM tags, pixels, and promo codes;
• Prepare a rate card and expected metrics table;
• Develop a regular reporting template.

• Project Description:

  The position is in TAM SSC (Talent Acquisition and Management Shared Services Center) - an international department responsible for supporting HR and administration processes for different countries within the company.
  Our team: a cross-regional and cross-cultural team of ~20 people based in 3 countries (Ukraine, Serbia, India).
  Technologies used: MS Excel as the main tool, MS Word, MS PowerPoint, and Internal Systems.

   

• Responsibilities:

  • Qualified HR services implementation for employees in different regions (countries) of the company presence.
  • Support, organization, and performing of different types of HR personnel processing in foreign company's locations (onboarding, transfers, vacations, sick leaves, terminations) - (there is specially prepared supervision program for newly hired employees to teach and help them to cope with all the details of international personnel processing).
  • Employees' files handling in internal informational systems

   

• Mandatory Skills Description:

  • Graduate with work experience in HR area more than 1 year.
  • Fluent English (written/spoken).
  • Knowledge of MS Excel, experience in preparation of presentations in MS PowerPoint as well as working knowledge of MS Outlook and MS Word.
  • Proactive, well-organized, and result-oriented person.
  • Mature personality, excellent communication, and organization skills.
  • Readiness to work overtime if needed.
  • Strong task management.

   

• Nice-to-Have Skills Description:

  Work experience in a large multinational company.

   

• Languages:
  • English: B2 Upper Intermediate

WE ARE

StartupSoft connects top Ukrainian engineers with world-class startups from Silicon Valley and EU. Our developers work directly on the product as an integral part of the startup team.

We are seeking a hands-on Cloudera Administrator with 4–6 years of on-prem experience to install, configure, upgrade, and fully administer both CDP Private Cloud Base and Cloudera Data Services end-to-end, including Cloudera Data Warehouse (CDW), Cloudera Data Engineering (CDE), and Cloudera AI (CAI). The role requires strong expertise in High Availability, Kerberos enablement, Cloudera Auto-TLS / TLS certificate management,

STACK ON THE PROJECT

BigQuery SQL, GCP, TypeScript, Cloud Run

STAGE

live

TEAM

Startupsoft side – 1 full-stack, 4 mobile, 2 QAs, 1 UI/UX designer. Client’s side – ~30 people

REQUIREMENTS

• 4–6 years of hands-on Cloudera on-prem administration (CDP Private Cloud Base strongly preferred).
• Proven ability to install and administer Cloudera Data Services (CDW/CDE/CAI) end-to-end (not only support).
• Strong Cloudera Manager experience (install, upgrade, troubleshoot, performance tuning).
• Strong experience enabling/operating High Availability (HA) in Cloudera/Hadoop ecosystems.
• Strong experience enabling/operating Kerberos (principals/keytabs lifecycle and troubleshooting).
• Strong experience enabling/operating TLS, including Cloudera Auto-TLS and certificate lifecycle management.
• Hands-on experience with Ranger (policies, audits, troubleshooting).
• Hands-on experience with Ranger KMS and HDFS TDE (encryption zones, key lifecycle).
• Experience integrating with external HSM / enterprise KMS (PKI, cert chains, trust configuration).
• Strong Linux administration and troubleshooting skills. Preferred / Nice to Have
• Practical experience with Kubernetes administration (networking/ingress, storage classes, certificates, observability) supporting Cloudera Data Services.
• Strong performance tuning for Hive/Impala/YARN workloads.  Familiarity with compliance controls (dual control, break-glass access, audit evidence).

RESPONSIBILITIESCDP Private Cloud Base – Full Administration

• Install, configure, operate, upgrade, and patch CDP Private Cloud Base (repositories, parcels, service roles, configuration baselines).
• Administer and support core components: HDFS, YARN, Hive, Impala, Hue, Kafka, Zookeeper, Ranger, Atlas (as applicable).
• Perform capacity planning, performance tuning, node provisioning/decommissioning, and advanced troubleshooting (logs/metrics/OS-level).

Cloudera Data Services – Installation + Full Administration (Critical)

• Install and configure Cloudera Data Services on the target platform, including prerequisites and platform readiness.
• Perform end-to-end administration of: 1. CDW: creation/operations of Virtual Warehouses, workload isolation, autoscaling/resource allocation, connectivity, performance tuning and troubleshooting. 2. CDE: environment setup, job execution operations, quotas, scheduling/monitoring, dependency/runtime management, and troubleshooting. 3. Cloudera AI (CAI): workspace setup, runtimes, user onboarding/support, and alignment with enterprise security controls.
• Own day-2 operations for Data Services: upgrades, scaling, backups (where applicable), monitoring/alerting, and incident/RCA.

High Availability (HA) & Resilience

• Implement and maintain HA for critical services (as applicable): NameNode HA, ResourceManager HA, HiveServer2 HA, and resilient Kafka/Zookeeper patterns.
• Validate failover behavior and maintain operational runbooks and SOPs.

Security: Kerberos, Auto-TLS, Ranger, KMS/HSM

• Lead Kerberos enablement and ongoing administration (principals, keytabs lifecycle, renewals, troubleshooting authentication issues).
• Enable and manage TLS at scale, including Cloudera Auto-TLS, certificate lifecycle management (keystores/truststores), trust chains, and secure service-to-service communications.
• Administer Ranger access controls (resource-based and tag-based policies), auditing, and ecosystem integrations; support governance via Atlas (as needed).
• Install/configure and operate Ranger KMS and HDFS Transparent Data Encryption (TDE) (encryption zones, key rotation, access policies, audits).
• Integrate Ranger KMS with external HSM / enterprise KMS (vendor-agnostic), ensuring secure key custody, compliance alignment, and auditability.

Operations & Automation

• Operate monitoring and alerting (Cloudera Manager and enterprise tools), manage incidents and RCAs, and drive permanent fixes.
• Maintain documentation, runbooks, change management, and standard maintenance processes.
• Automate repeatable operational tasks using Bash/Python (and optionally Ansible/Terraform where applicable).

About the Role
We’re looking for an innovative ML Engineer to join our AI team and help design, prototype, and operationalize
advanced AI systems, including Retrieval-Augmented Generation (RAG) pipelines, MCP services, and agentic
workflows. You’ll work closely with Python Developers and MLOps Engineers to bring AI-powered features
from concept to production.

Responsibilities

● Design, prototype, and iterate on AI models, RAG pipelines, MCP services, and agentic reasoning
systems.
● Develop AI-powered services using frameworks such as LangChain, LangGraph, CrewAI, LlamaIndex,
Haystack, and DSPy.
● Build and optimize prompts for AI-driven tasks like chat, summarization, information extraction, and
decision support.
● Integrate and tune vector databases (e.g., Chroma, FAISS, Pinecone, Qdrant) to optimize vector
search workflows.
● Collaborate with Python Developers to define service interfaces, APIs, and operational
requirements.
● Implement task decomposition, memory management, and tool-use strategies within agentic
systems.
● Monitor AI system performance, operational risks, and prompt evaluation metrics.
● Stay current with emerging AI frameworks, architectures, and best practices in AI observability and
evaluation.

Requirements

● Strong Python development skills with an emphasis on clean, scalable, and modular code.
● Hands-on experience working with LLMs and agent frameworks.
●Solid understanding of RAG architecture, vector search concepts (cosine similarity, MMR, late interaction), and system design.
● Experience building multi-step agentic workflows and reasoning systems.
● Familiarity with AI performance metrics, model drift detection, and operational monitoring.
● Awareness of AI limitations, including latency, hallucination risks, and explainability challenges.
● Experience with DSPy or other prompt optimization tools is a plus.
● A curious, experimental mindset with a passion for testing emerging AI tools and frameworks

Benefits
● Flexible work arrangements (including hybrid mode)
● Great Paid Time Off (PTO) policy
● Comprehensive benefits package
● Competitive salary
● Opportunities for professional growth and development.
● A supportive, dynamic, and inclusive work environment.

We are looking for a Full-Stack Developer who will take part in building and developing websites/web applications, designing server architecture, and setting up infrastructure and databases.

We are looking for a specialist with strong system thinking, understanding of DevOps processes, and knowledge of security and scalability principles.
 

Required skills:

• Solid knowledge of both Frontend and Backend technologies: React / Vue, Node.js, Python, PHP
• Understanding of server architecture: Linux, Nginx, Docker, VPS, cloud platforms
• Experience working with databases: PostgreSQL, MySQL
• Basic understanding of network infrastructure: LAN, routing, firewall
• Experience implementing authorization and billing systems
   

We offer:

• Competitive salary (based on interview results)
• Career and financial growth opportunities, stable company with a solid reputation
• Real involvement in architecture design and technical decisions
• Comfortable office in the city center, modern equipment, and all necessary resources for your work
• Work in a team of professionals
   

We are looking for a Junior IT Support specialist at the Low Junior or Trainee level to work in our Dnipro office. This role is ideal for someone who wants to start a career in IT and gain practical experience in technical support and basic system administration.

You will work as part of the IT Support team and assist with daily user support tasks, equipment management, preparing devices for employees, and maintaining basic office IT infrastructure.

This is an entry-level position, so we are open to candidates without commercial experience. We value motivation, the ability to learn quickly, communication skills, and the desire to grow within the IT field.

English language requirement:
English level B1 – B2+

The candidate should be comfortable participating in calls with colleagues from other offices and able to understand basic technical communication in English.

Soft skills:

Personal qualities and communication skills are extremely important for this role. We are looking for someone who:

• has strong communication skills
• is open to learning and development
• can work effectively in a team
• is willing to help colleagues
• is result-oriented
• is responsible and attentive to detail

Basic technical knowledge:
The candidate should have a basic understanding of the following technologies and principles

• Windows operating systems
• macOS operating systems
• basic corporate IT systems principles
• basic networking principles
• user account management basics
• general computer hardware principles

Technologies and systems used in this role:

• Google Workspace
• Auth0
• Okta
• Slack
• Google Meet
• Gmail
• Zoom
• Microsoft Office (Word, Excel, PowerPoint, Outlook)
• standard macOS applications
• standard Windows applications

Main responsibilities:

• preparing laptops and equipment for employees
• preparing devices for new employee onboarding
• technical onboarding of new employees
• technical offboarding of employees
• issuing and tracking peripheral devices
• processing internal IT support requests
• participating in IT equipment inventory processes
• supporting basic office IT infrastructure
• participating in calls with colleagues from other offices

Nice to have:

• experience with equipment inventory
• experience preparing hardware for deployment
• experience in IT Support or Helpdesk
• basic networking knowledge
• participation in internal process improvements
• understanding of IT Asset Management principles
• process documentation or process design skills
• participation in hardware procurement optimization
• experience evaluating hardware before decommissioning

Training approach:
We are ready to train candidates without commercial experience if they have a basic understanding of computers, networking, and hardware.

Our team already has structured onboarding and training processes that help new employees quickly adapt to their role. New team members usually start with simple tasks and gradually move on to more complex responsibilities as they learn the company infrastructure and internal processes.

Additional information:
This role is well suited for technical university students or early-career IT specialists who want to gain practical experience and grow in IT Support or System Administration.

Benefits:

• Competitive compensation package
• International work environment
• Flexible working schedule and possibility to work remotely
• Annual performance bonus
• English classes
• Maternity/Paternity leave

Snoika is one of the fastest-growing AI marketing platforms helping companies become visible in AI search engines like ChatGPT, Gemini, Perplexity, Claude, Grok and more. We work with startups, SMEs and enterprises across many verticals - from fintech and manufacturing to SaaS and tax tech - delivering measurable inbound growth with world-class AI technology.

We’re looking for a Content Creator who has a passion to grow with us like a business and like a specialist. We wait that you'll help more people to know about us.

If you want to work with the latest AI technologies, help companies get discovered in AI search, and genuinely believe that good technology can make the world better - this is the perfect role for you.

We’re looking for an experienced Content Creator who can own our day-to-day LinkedIn content and help us turn raw ideas into high-performing short-form videos—end to end: idea → script → edit → publish-ready.
 

What you’ll do (main tasks)

• Manage LinkedIn text posts
  • Plan and publish consistent LinkedIn content (founder/company voice)
  • Write sharp posts: hooks, storytelling, value, clear CTAs
  • Repurpose insights from product, team, customer calls, and news into posts
  • Maintain a simple content calendar and iterate based on performance
• Discover ideas for videos
  • Generate weekly batches of video ideas aligned with our positioning and audience
  • Spot trends, angles, and formats that fit LinkedIn (and optionally Reels/TikTok)
  • Turn complex topics into simple, attention-grabbing concepts
• Create video scenarios (scripts)
  • Write short, structured scripts: hook → key points → example → CTA
  • Define shot list, b-roll suggestions, on-screen text, and pacing
  • Prepare “recording-ready” briefs for founders/team to film quickly
• Cut and edit videos
  • Edit short-form videos with strong pacing and clean visuals
  • Add subtitles, cuts, zooms, on-screen text, basic motion, and sound polish
  • Export platform-ready versions (LinkedIn-first; other formats a plus)
     

What success looks like (first 30–60 days)

• Consistent posting cadence on LinkedIn with a clear voice and themes
• A repeatable system for weekly ideas + scripts + edited videos
• Noticeable improvement in: impressions, saves, comments, inbound DMs/leads (depending on goal)
   

Requirements

• Proven experience creating content for LinkedIn (personal brand or company pages)
• Strong copywriting + storytelling skills (hooks, clarity, structure)
• Practical video editing ability (CapCut / Premiere / Final Cut / DaVinci - any is fine)
• Ability to turn messy inputs into polished content without heavy supervision
• Solid English writing (other languages are a plus)
   

Bonus points

• Experience in B2B / SaaS / tech / fintech content
• Understanding of content analytics (what worked and why)
• Basic design skills (thumbnails, simple visuals, post formatting)

We’re looking for a talented person to join our Development team. Your role will encompass a range of responsibilities; the main one is the delivery of projects on all life cycles.

You will work closely with developers, designers, QA's, and clients.

About you

• At least 1 year of professional experience as a Product / Delivery Manager, especially with iOS and Android in Outsource companies. 
• Experience in teams of 2-7 persons.
• Understanding of UX patterns of mobile apps.
• Strong understanding of project development life-cycle.
• Strong understanding of Agile / Scrum.
• Level of English — intermediate+.
• Respect your and our time, and do not apply if you don't have experience in an Outsource company.

Responsibilities

• Collaborate with the development team and customers.
• Conduct research: user, products, tools (3rd parties); Analyze competitors and follow best practices of the product.
• Set up and lead daily / weekly meetings.
• Be responsible for the result.
• Create user stories and keep project documentation updated.
• Stay updated with the latest design trends, techniques, and technologies to ensure our products are always at the cutting edge of features and design.

Ability to promote to COO and Stock Option.

Please send your CV.

At White Digital, we build products from 0 to 1 and scale them to millions of users.

Now we’re looking for a Delivery Manager who will bring structure, ownership, and clarity to our growing portfolio of web and mobile projects.

In this role, you will have а real impact on project execution, client satisfaction, and the evolution of delivery processes as the company grows.

What You’ll Own

• End-to-end delivery of web and mobile projects
• Planning, execution, and monitoring of project timelines and scope
• Risk identification and mitigation
• Client communication and expectations management
• Participate in product-level decision-making, including solution validation and UX discussions
• Team workload planning and coordination
• Ensuring delivery predictability and quality standards
• Continuous improvement of delivery processes
• Own delivery across active projects and ensure stable execution
• Work closely with founders and C-level to align priorities and strategy
• Improve delivery processes as the company grows
   

What We’re Looking For

• 3+ years of experience in IT project or delivery management
• Experience in outsource companies
• Experience managing multiple projects or parallel streams
• Strong understanding of SDLC
• Solid knowledge of Agile/Scrum methodologies
• Experience working with mobile (iOS/Android) and web products
• Strong stakeholder communication skills
• Ability to manage risks and resolve conflicts
• English level — Upper-Intermediate or higher
   

What We Offer

• Diverse and international projects
• Flexible work format — remote & comfort time
• Internal learning and knowledge-sharing initiatives
• 22 days off and 12 sick days paid by the company annually
• Paid national holidays.
• Medical insurance
• English classes.
• GYM
• Team building twice per year
• Welcome box
• Paid overtime
• Real impact on company processes and growth
   

If you value transparency, ownership, and professional growth — we’ll be happy to meet you.

We are looking for a Junior Strong / Middle System Administrator to join our team. This role is ideal for a hands-on professional who combines solid technical skills with strong organizational abilities and enjoys contributing to smooth, efficient company operations.

Requirements

• 2+ year of experience in system administration and/or technical support
• Confident user of office and productivity software
• Strong troubleshooting skills across hardware, software, and network issues
• Basic understanding of office management processes and equipment maintenance
• Familiarity with IT security principles and best practices
• Strong organizational skills and ability to multitask in a dynamic environment
• Strong communications level
• English Level is Intermediate or above

Responsibilities

• Provide technical support for hardware, software, and network-related issues
• Perform routine system and equipment maintenance to ensure reliability and efficiency
• Troubleshoot and resolve technical issues to maintain a stable and seamless work environment
• Oversee office-related operations such as equipment setup, basic facility support, and vendor coordination
• Manage inventory of office supplies and IT equipment to ensure optimal resource usage
• Maintain accurate records of equipment, software licenses, warranties, and service agreements

We Offer

• Medical insurance after the trial period
• Team-building activities
• 24 paid vacation days per year
• 5 paid sick leave days per year

Technical skills needed:

• 4+ years of experience in a role Business or System or Functional Analyst;
• Proficient in writing User Stories, Use Cases, Functional and Non-Functional requirements, system diagrams, wireframes;
• Experience of working with Restful APIs (writing requirements, API usage);
• Experience in Microservices architecture;
• Experience of working with Agile methodologies (Scrum, Kanban);
• Solid knowledge in DB and SQL;
• Knowledge of UML, BPMN;
• Understanding of key UX/UI practices and processes;
• Understanding of software development lifecycle;
• Understanding of architecture of WEB-based application;
• English Upper-Intermediate or higher.

Soft Skills:

• Excellent communication and presentation skills;
• Proactiveness;
• Organized, detail-oriented with ability to keep overall solution in mind;
• Comfort working in a fast-paced environment, running concurrent projects and manage BA work with multiple stakeholders;
• Good time-management skills, ability to handle multitasking activities.

As a plus

• Experience in writing requirements for reporting system, dashboards, DWH, ETL, etc
• Experience in enterprise software development or finance domain;
• Experience in delivery of desktop and web-applications;
• Experience of successful system integration project.

Responsibilities:

• Participation in discovery phases and workshops with Customer, covering key business and product requirements;
• Manage project scope, requirements management and their impact on existing requirements, defining dependencies on other teams;
• Creating business requirements, user stories, mockups, functional specifications and technical requirements (incl. flow diagrams, data mappings, examples);
• Close collaboration with development team (requirements presentation, backlog grooming, requirements change management, technical solution design together with Tech Lead, etc.);
• Regular communication with internal (Product, Account management, Business teams) and external stakeholders (Partners, Customers); 
• Preparing UAT scenarios, validation cases;
• User Acceptance Testing;
• Demo for internal stakeholders;
• Creating documentation (user guides, technical guides, presentations).
   

Project Description:

Wireless Standard POS (Point-Of-Sales) (www.b2bsoft.com) is our retail management solution for the Telecom Market.

It provides thousands of retailers with features and functionalities they need to run their businesses effectively with full visibility and control into every aspect of sales and operations. 

It is simple to learn, easy to use and as operation grows, more features can be added on.

Our system can optimize and simplify all processes related to retail in this business area. 
 

Few things that our product can do:

• Robust Online Reporting
• Repair Management Software
• 3rd Party Integrations
• Customer Connect Marketing
• Time and Attendance
• Carrier Commission Reconciliation

 As a Business Analyst/ System Analyst, you will be the liaison between the lines of business and the Development team, have the opportunity to work on a very complex product with microservice architecture (50+ for now) and communicate with Product, QA, Developers, Architecture and Customer Support teams to help improve product quality.