Jobs at Djinni

We’re a fast-growing outsourcing IT company that’s been around for 13 years, and we’re on the lookout for a Scrum Master for a long-term product-driven project.

You’ll be joining a multi-team Smart City software ecosystem built for the Middle East market. It’s a fully agile product-driven setup, with real users and real impact.

You’ll work mostly on the team level with 2–3 cross-functional Scrum teams, helping them stay focused, deliver value, and continuously improve. If you enjoy empowering teams and love seeing progress happen, let’s talk! 

Requirements:

• 3+ years of proven experience as a Project Manager or Scrum Master in a software development environment, including at least 2 years specifically as a Scrum Master in product teams.
• Hands-on facilitation, mentoring, and coaching skills.
• Solid knowledge of Agile approaches and frameworks (Scrum, Kanban) and the ability to apply them pragmatically.
• Experience working with multiple teams simultaneously.
• Experience with team and process metrics (including delivery metrics).
• Understanding of software development lifecycle and delivery principles.
• Understanding of modern engineering culture and practices (e.g., CI/CD, test automation, DevOps culture, feature flags, pair programming, etc) and ability to support their adoption within teams.
• Practical experience in change management.
• Strong systems thinking, empathy, active listening, and critical thinking.
• Ability to explain complex concepts simply and clearly.
• Proficiency with project management software and tools.
• Problem-solving skills and the ability to adapt to changing circumstances.

Nice to have:

• Agile certifications (PSM, KMP, etc.)
• Understanding of change management in complex environments.
• Experience with scaling frameworks (LeSS, Nexus, etc.)
• Experience working in a project-based environment

Responsibilities:

• Analyze current team processes and build a roadmap for improvement.
• Define and track team/process/delivery metrics and visualize progress.
• Coach and mentor teams to foster growth, autonomy, and self-management.
• Collaborate with the Product Owner to improve backlog refinement and goal-setting processes.
• Identify risks and remove impediments, including dependencies and bottlenecks.
• Support cross-team collaboration and communication with stakeholders.
• Facilitate team events: Daily Scrums, Sprint Planning, Reviews, Retrospectives – while empowering teams to lead these sessions themselves.
• Promote a healthy team dynamic, facilitate conflict resolution, and monitor team health via observation and 1:1s.
• Mentor teams on Agile practices, Definition of Done, and effective tooling.
• Encourage and support the adoption of strong engineering practices like continuous delivery, use of feature flags, test automation, clean code, frequent refactoring, and fast feedback loops to help teams deliver high-quality, reliable software.
• Lead internal workshops/trainings on Agile techniques and tools.
• Ensure transparency through effective visualization (e.g., product goals, sprint targets, metrics).
• Work with PO and stakeholders on roadmap communication and sprint-to-product goal alignment.
• Continuously improve the Product Backlog Refinement process:
• Teach effective PBI creation and splitting techniques
• Support technical task prioritization
• Ensure backlog clarity, order, and visibility

What We Offer:

• Competitive salary
• Loyal, open-minded management and the ability to influence decision-making
• A collaborative and innovative environment with room for professional growth

AI-First Senior QA Engineer (Manual)

Ukraine · Remote · Full-Time

Company: Orbox.ai - AI-Native PropTech Operating System for Real Estate

Location: Ukraine - remote, anywhere in Ukraine (candidate must be located in Ukraine)

Employment: Full-time, permanent

Seniority: Senior

Reports to: Technical Lead

Works with: Product Analyst, Product Designer, Engineering team, Fleet of Agents

PropTech experience: Not essential; very good if you have direct or indirect experience

English: Advanced (B2+)

About

We are building an AI-native operating system for real estate. The product is a PropTech platform where LLMs and AI agents are not bolted on top - they are the architecture. Owners, operators and guests interact with the AI system through natural language. AI autonomously generates compliance documents, routes staff, answers guest queries from a RAG-indexed knowledge base in real time and orchestrates financial split-payments.

But the product is only half of it.

We are equally an AI-first delivery organization. The way we discover, define and ship is as differentiated as what we ship. Specs, stories and designs are machine-readable artifacts our coding and review agents consume directly — and quality is verified by a human who knows exactly where agents fail, where specs lie and where the product breaks in real hands.

The role

This is the role that decides whether what we ship actually works  for humans and for the agents that built it.

You will report directly to the Chief Operating Officer, with short decision loops to founders and direct access to engineering.

This is a hands-on, manual-first QA role at the core of the delivery machine. Most of our code is written by AI agents against machine-readable specs. That makes human quality judgment more valuable, not less: agents pass their own checks and still ship broken flows, wrong edge-case behaviour and UX that technically matches the spec but fails the user. You are the last honest reader of the product before it reaches staging review and then customers on prod.

You will own manual testing end to end: exploratory testing, spec-based test design, UAT coordination, regression passes and release sign-off. You will test not just deterministic UI flows, but AI-driven behaviour  agent responses, RAG answers, document generation  where “expected result” is a judgment call, not an assert.

You will work side by side with the AI-First Product Analyst (who writes the specs you test against) and engineering (whose agents implement them). You will use our shared Claude Team / Cowork with premium seating along with the company's AI tools daily, deeply and natively — not as a novelty, but as the default way you work.

We operate in a fast-moving startup environment where speed and precision both matter. You must be opinionated about which QA tasks AI does well today (test-case generation, coverage analysis, log triage), which it does not (exploratory judgment, UX intuition, risk feel) — and how to combine both deliberately.

What you will own & do

AI-First Way of Working

• Daily, deep, native use of AI tools for test-case generation from specs, coverage gap analysis, bug report drafting, log and session triage, regression checklist upkeep.

• Treat AI tools the way an engineer treats their IDE: opinionated, tuned, integrated into every step of your workflow.

• Contribute to internal evals from the QA side: define what “good” looks like for AI-generated code, AI-generated test artifacts and our user-facing AI features.

Manual Testing & Test Design

• Own manual testing end to end: exploratory sessions, spec & story-based test design, edge cases, negative paths, cross-role and multi-tenant scenarios.

• Convert machine-readable specs & stories with acceptance criteria into structured, traceable test cases and checklists — every requirement maps to a verification.

• Run deep exploratory testing where scripted coverage ends: real-world flows, messy data, weird devices, impatient users.

• Verify complex B2B2C surfaces: dashboards, role-based access, real-time data, payment flows, document generation, back-office tooling.

Testing AI-Driven Behaviour

• Test the non-deterministic layer: agent conversations, autonomously generated compliance documents — correctness, groundedness, tone, failure modes.

• Design and run structured evaluation of LLM outputs with the Analyst and engineering: treat AI output as something to be measured, not trusted.

• Hunt for hallucinations, prompt-injection surfaces, permission leaks across tenants and roles, and silent agent failures.

Quality Process & Release Ownership

• Own release readiness: regression scope, smoke passes, UAT coordination with stakeholders, GO/NO-GO input for every release.

• Write bug reports engineers (and agents) can act on without a follow-up question: environment, steps, expected vs actual, evidence, severity.

• Feed spec & story defects back upstream: when the work item is wrong or ambiguous, it gets fixed at the spec/story layer, not patched in QA.

• Build the QA practice from scratch: process, tooling, test data, defect workflow in Jira — lightweight enough for startup speed, rigorous enough to trust.

What we are looking for

Must have

 4+ years of hands-on manual QA experience on web products, with senior-level ownership of quality for a product or major product area.

• 0 → 1 builder: comfortable being the first and only QA, setting up the practice yourself, working directly with founders and engineering — not joining an already-scaled QA org.

• Experience testing LLM-based features, chatbots, RAG systems or agent workflows — including designing evals or output rubrics.

• Daily, deep, native use of AI tools in your QA workflow: test generation, triage, analysis, documentation. You have a real, opinionated workflow built around them and can defend your choices.

• Excellent test design craft: from acceptance criteria to test cases, edge cases, negative scenarios and risk-based prioritization — structured, traceable, unambiguous.

• Strong exploratory testing instincts: you find the bugs no script would — and can explain how you found them.

• Sharp written bug reporting and strong verbal communication in English (C1+), under startup timelines, without losing rigor.

• Comfortable with complex B2B / multi-sided product surfaces: multi-tenant SaaS, role-based access, real-time data, payments, back-office tooling.

 Working knowledge of APIs and databases for verification: reading API responses (Postman or similar), basic SQL to check data behind the UI, reading logs.

Strong advantage (Nice to have)

• Background in PropTech, hospitality tech, Fintech or multi-sided marketplace platforms.

• Exposure to payment flows, compliance / regulatory workflows or document-generation systems.

• Test automation literacy (Playwright, Cypress or similar) — enough to direct agents that write automation, even if you don't write it daily.

Why this role

You will help build the first AI-native operating system for real estate in Dubai and define what quality means when AI agents write most of the code. Both are differentiators, both are hard and both are yours to own at the senior level.

• Genuine quality ownership — you build the QA practice from zero and hold the release bar. This is not a “execute someone else's test cases” role.

• Clear growth trajectory — this role evolves into AI-First QA Lead / Head of Quality as the team scales.

• Direct access to founders and the Chief Operating Officer — short decision loops, no middle management.

• Technically ambitious product surface  AI-native, Agentic system, RAG, IoT, real-time systems, government and regulatory APIs and eventually tokenization infrastructure.

 AI-first by default — you will co-design how quality assurance works inside an AI-first delivery machine.

AI-First Senior Software Engineer

Ukraine · Remote · Full-Time

Company: Orbox.ai - AI-Native PropTech Operating System for Real Estate

Location: Ukraine - remote, anywhere in Ukraine (candidate must be located in Ukraine)

Employment: Full-time, permanent

Seniority: Senior

Reports to: Technical Lead

Works with: AI-Engineer, Product Analyst, UI/UX Designer, QA Engineer

PropTech experience: Not essential, very good if has direct or indirect experience

English: Advanced (B2-C1)

About

We are building an AI-native operating system for real estate. The product is a PropTech platform where LLMs and AI agents are not bolted on top - they are the architecture. Owners, operators and guests interact with the AI system through natural language. AI autonomously generates compliance documents, routes staff, answers guest queries from a RAG-indexed knowledge base in real time and orchestrates financial split-payments.

But the product is only half of it.

We are equally an AI-first delivery organization. The way we discover, define and ship is as differentiated as what we ship. Specs, stories and designs are machine-readable artifacts our coding and review agents consume directly - and senior engineers are the ones who design the system, direct the agents and own every line that reaches production.

The role

This is the role that turns machine-readable specs into production software - by leading AI agents, not by typing every line yourself.

You will report directly to the Chief Operating Officer, with short decision loops to founders and direct access to product, design and QA.

This is a hands-on senior engineering role at the core of the delivery machine. Most of our code is written by AI coding agents against machine-readable specs. That makes senior engineering judgment more valuable, not less: agents write fast, but still pick wrong abstractions, miss edge cases, leak data across tenants and ship code that passes its own tests and breaks in production. You are the engineer who designs the system, sets the guardrails and owns what gets merged.

You will build and ship features end to end across backend, frontend and integrations: service design, data models, APIs, UI, government and third-party integrations, AI features (LLM agents, RAG, document generation) and the infrastructure they run on.

You will work side by side with the AI-First Product Analyst (who writes the specs), Product Designers (who own the mockups) and QA (who holds the release bar). You will use our shared Claude Team / Claude Code with premium seating along with the company's AI tools daily, deeply and natively - not as a novelty, but as the default way you work.

We operate in a fast-moving startup environment where speed and precision both matter. You must be opinionated about which engineering tasks AI does well today (boilerplate, refactors, tests, migrations, docs), which it does not (architecture, security boundaries, trade-off calls, debugging subtle production issues) - and how to combine both deliberately.

What you will own & do

AI-First Engineering

• Daily, deep, native use of AI coding agents for implementation from specs, refactoring, test writing, code review, debugging and documentation.

• Treat agents like a team you lead: clear specs in, reviewed code out - you own the context, rules files, guardrails and the review bar.

• Build and improve our agentic delivery pipeline: repo conventions, agent instructions, MCP tooling and CI checks that keep agent output safe to merge.

• Contribute to internal evals from the engineering side: define what “good” looks like for AI-generated code and for our user-facing AI features.

Product Engineering

• Own features end to end: from spec & acceptance criteria to design, implementation, tests, deployment and monitoring on prod.

• Design clean service boundaries, data models and APIs for a multi-tenant B2B2C platform with role-based access.

• Build complex frontend surfaces: dashboards, real-time data, multi-step workflows, back-office tooling.

• Integrate with government and regulatory APIs, payment providers and third-party systems - reliably, idempotently, with proper error handling and audit trails.

AI & LLM Systems

• Build production AI features: LLM agents, tool calling, RAG pipelines, compliance document generation - with grounding, fallbacks and cost control.

• Engineer the non-deterministic layer: prompt versioning, structured outputs, guardrails against hallucinations and prompt injection, tenant-safe retrieval.

• Instrument AI behaviour with tracing, logging and metrics - treat AI output as something to be measured, not trusted.

Engineering Quality & Ownership

• Own the merge bar: review agent and human PRs, enforce architecture, security and performance standards.

• Write automated tests and CI that make agent output safe to ship; partner with QA on test strategy and release readiness.

• Feed spec & story defects back upstream: when the work item is wrong or ambiguous, it gets fixed at the spec layer, not hacked around in code.

• Shape the engineering practice at an early stage: conventions, environments, observability, incident handling - lightweight enough for startup speed, rigorous enough to trust.

What we are looking for

Must have

• 4+ years of hands-on software engineering on production web products, with senior-level ownership of a system or major product area.

• Strong full-stack skills: modern backend (TypeScript / Node.js or Python), modern frontend (React / Next.js or similar) and relational databases (PostgreSQL or similar).

• Daily, deep, native use of AI coding tools (Claude Code, Cursor or similar) in your engineering workflow. You have a real, opinionated workflow built around them and can defend your choices.

• Hands-on experience building LLM-based features: agents, tool calling, RAG, structured outputs - shipped to production, not just demos.

• Solid system design: multi-tenant SaaS, role-based access, API design, async processing, third-party integrations.

• Critical code review skills: you read AI-generated code with suspicion and catch what agents miss - security holes, data leaks, wrong abstractions, hidden complexity.

• Cloud & DevOps fluency: Docker, CI/CD, at least one major cloud (AWS / GCP / Azure), logging and monitoring.

• 0 → 1 mindset: comfortable in an early-stage team, working directly with founders and product, shipping fast without losing rigor.

• Strong written and verbal communication in English - including specs, PR descriptions and technical discussions.

Strong advantage (Nice to have)

• Background in PropTech, hospitality tech, Fintech or multi-sided marketplace platforms.

• Exposure to payment flows, compliance / regulatory workflows, document-generation systems or government API integrations.

 Experience with LLM evals and observability (Langfuse, LangSmith or similar) and vector databases.

• Real-time systems, IoT or tokenization / blockchain infrastructure.

Why this role

You will help build the first AI-native operating system for real estate in Dubai and define how software gets built when AI agents write most of the code.

• Genuine engineering ownership.

• Clear growth trajectory - Tech Lead / Engineering Lead.

• Direct access to founders and the Chief Operating Officer.

• Technically ambitious product surface - AI-native, Agentic system, RAG, IoT, real-time systems, government APIs, tokenization.

• AI-first by default.

Senior Pega Developer | Banking Project | Remote EU

Location: European Union (Remote)
Employment: Full-time
Duration: Long-term
Seniority: Senior
Rate: Up to $38/hour
Start: ASAP

About the Role

We are urgently looking for an experienced Senior Pega Developer to join a long-term project for a client in the banking industry.

The project focuses on business process automation, workflow optimization, and enterprise solutions built using the Pega Platform.

We are looking for a specialist with strong hands-on Pega development experience, a solid understanding of BPM/BPMS solutions, and the ability to work in complex enterprise environments.

Responsibilities

• Design, develop, and maintain enterprise applications using Pega Platform.
• Implement and optimize business processes, workflows, and automation solutions.
• Configure and customize Pega applications according to business requirements.
• Collaborate with business analysts, architects, and development teams.
• Support integrations between Pega and external enterprise systems.
• Troubleshoot application issues and improve performance.
• Follow Pega development standards and best practices.
• Contribute to technical discussions and solution design.

Requirements

• Strong commercial experience with Pega PRPC / Pega Platform.
• Experience developing enterprise applications using Pega.
• Understanding of BPM, BPMS, and workflow automation.
• Experience with Pega case management, business rules, and process automation.
• Knowledge of integrations, REST/SOAP APIs, and enterprise systems.
• Strong analytical and problem-solving skills.
• Good communication skills and ability to work in an international team.
• English: Upper-Intermediate or higher.
• Based in the European Union.

Nice to Have

• Pega Certified Senior System Architect (CSSA).
• Pega Certified Lead System Architect (CLSA).
• Experience in banking, financial services, or fintech.
• Experience with RPA and enterprise automation.
• Knowledge of Agile/Scrum methodologies.

What We Offer

• Long-term, full-time engagement.
• Remote collaboration from the EU.
• Opportunity to work on an enterprise banking project.
• International engineering environment.
• Competitive compensation of up to $48/hour.
• Opportunity to contribute to complex business process automation solutions.

Interested?

Apply with your CV and indicate your Pega certifications, relevant project experience, current location, and availability.

We look forward to hearing from you!

Workload: full-time
Duration: long-term till 30th of June 2027, with possible extension
Start: asap
Location: any
English: B2

We are looking for an experienced SAP ABAP Senior Developer with full-time availability and an immediate start to join the existing client's team.
Client Company Domain: Retail / Food Retail / Supermarket & Grocery Retail

Key Responsibilities – SAP ABAP Developer:

• Develop, enhance, and maintain SAP ABAP applications based on business requirements.
• Analyze functional specifications and translate them into technical solutions.
• Develop and support reports, interfaces, enhancements, forms, and other custom SAP developments.
• Troubleshoot and resolve technical issues, including debugging and performance optimization.
• Collaborate with functional consultants and other developers to deliver SAP enhancements and integrations.
• Perform unit testing and provide technical documentation.

An ambitious SBSB FinTech Lawyers company that combines advanced financial technology and legal knowledge is looking for a sales manager!

We help clients navigate the complex world of finance and law by providing innovative solutions in leading industries.

Main responsibilities:

1. Searching for and attracting new clients, maintaining the interest of existing users.
2. Initiating the first contact with potential clients through various channels.
3. Conducting negotiations and presentations for clients together with lawyers.
4. Closing deals.
5. Initiation of activities to increase sales.
6. Regular attendance at industry events and conferences to expand the network, find clients and partners.

7. Active use of social networks. Development of publications on LinkedIn and involvement of other advertising methods.

    

Requirements for the candidate:

1. Understanding and use of CRM systems for customer relationship and data management.
2. Experience in B2B sales.
3. Proven successful experience in cold sales, confirmed by specific results.
4. Ability to negotiate at various levels, including closing deals.
5. B2+ English language skills.
6. In-depth knowledge of the company’s market and products and services will be an advantage.

7. Ability to use various programs and tools.

    

We offer:

1. Remote format of cooperation.
2. Horizontal and vertical growth opportunities.
3. Competitive salary - fix+bonus.
4. Access to the company’s training programs.

5. Comprehensive health insurance.

    

Become a part of our dynamic and friendly team!

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people.

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

Now we're looking for a Product Manager to join our dynamic team. In this role, you will be responsible for driving product vision and delivery by collaborating with cross-functional teams. You will focus on understanding user needs, defining product features, and ensuring successful product launches that align with our strategic goals.

This is an exciting opportunity to contribute to innovative products in a fast-paced and growth-oriented environment.

📅 Your daily adventures include

• Defining product vision and strategy aligned with business objectives;
• Conducting market research to identify opportunities and competitive threats;
• Managing product roadmaps, prioritizing features, and ensuring timely delivery;
• Collaborating closely with design, engineering, and marketing teams to bring products to market;
• Gathering and analyzing user feedback to continuously improve product offerings;
• Communicating updates and progress to stakeholders effectively.

🧭 What makes you a great match

• 4+ years of experience in product management in the iGaming;
• Proven experience in leading cross-functional teams and managing the entire product lifecycle from ideation to launch;
• Ability to manage 3-5 projects in parallel on a single platform;
• Strong analytical skills — ability to translate data into actionable insights and product decisions;
• Experience in launching projects using white-label or turnkey models;
• Excellent communication and interpersonal skills to collaborate effectively with stakeholders across the company;
• Familiarity with Agile methodologies and product management tools Asana;
• Understanding of user experience design principles and best practices;
• A customer-centric mindset with a passion for solving user problems.

🔍 Bonus points if you have

• Experience with A/B testing and optimizing product features based on user feedback;
• Experience working with Tier 1 markets;
• Knowledge of performance marketing and analytics platforms;
• A background in data science or statistics;

• Experience in stakeholder management and leading product demos.

   

Benefits

Our Benefits: 

💸 Flexible payment options: choose the method that works best for you;

🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;

📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;

🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;

🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;

💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;

🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

Senior Site Reliability Engineer (SRE) — AWS / Terraform

Location: Remote
Employment: Full-time
Duration: Long-term
Seniority: Senior / Staff
Engagement: B2B
 

About the Role

We are looking for an experienced Senior / Staff Site Reliability Engineer (SRE) to help build and maintain reliable, scalable, and secure cloud infrastructure for modern software products.

You will work closely with software engineers, architects, QA, and product teams to improve system availability, automate infrastructure operations, strengthen observability, and ensure smooth production deployments.

This is a great opportunity for an engineer who enjoys solving complex infrastructure challenges, improving system performance, and driving engineering best practices.

What You'll Do

• Design, build, and maintain highly available cloud infrastructure on AWS.
• Manage infrastructure as code using Terraform.
• Automate infrastructure provisioning, configuration, and operational processes.
• Design, maintain, and optimize CI/CD pipelines.
• Improve system reliability, scalability, availability, and performance.
• Implement monitoring, logging, tracing, and alerting solutions.
• Lead incident response, production troubleshooting, root cause analysis, and postmortems.
• Collaborate with development teams to improve application reliability.
• Support disaster recovery, business continuity, and cloud security initiatives.
• Reduce manual operational work through automation.
• Promote SRE and DevOps best practices across engineering teams.

What We're Looking For

• 5+ years of experience in SRE, DevOps, Platform Engineering, or Cloud Infrastructure.
• Strong hands-on experience with AWS in production environments.
• Commercial experience with Terraform and Infrastructure as Code.
• Solid experience building and maintaining CI/CD pipelines.
• Strong scripting skills in Python, Bash, or similar languages.
• Advanced Linux administration and troubleshooting skills.
• Good understanding of networking, cloud architecture, and security.
• Experience with monitoring, logging, alerting, and observability tools.
• Strong production troubleshooting and incident management experience.
• Ability to work independently and collaborate with cross-functional engineering teams.
• Good English communication skills.

Nice to Have

• Software development experience with Java, Python, or Go.
• Experience with Docker, Kubernetes, and microservices.
• Experience with Prometheus, Grafana, Datadog, ELK, or similar tools.
• Knowledge of SLOs, SLIs, and error budgets.
• Experience with disaster recovery, security, or compliance standards.
• AWS certifications.
• Experience using AI development tools such as GitHub Copilot or Cursor.

What We Offer

• Long-term, full-time collaboration.
• Opportunity to work on technically challenging cloud-based products.
• Modern engineering practices and cloud infrastructure.
• Collaboration with experienced international engineering teams.
• Opportunity to influence reliability, infrastructure architecture, and automation strategy.
• Competitive compensation based on experience.

We consider candidates with EU citizenship or Ukrainian citizenship who have the legal right to work in Poland.

Recruitment Process

1. Initial HR screening.
2. Technical interview.
3. Final discussion with the team.

Interested? Apply and let's discuss the opportunity!

We are looking for a Senior Business Development Manager who can independently drive customer acquisition, manage the sales pipeline, and contribute to the continuous improvement of our sales processes.

Beyond direct sales activities, we expect this person to take ownership of sales performance analytics, maintain transparent reporting, identify opportunities for process optimization, and contribute to defining effective sales priorities.

This role is suitable for an experienced IT sales professional who combines strong business development skills with a structured, analytical approach and has the potential to grow into a Sales Lead position as the company's needs evolve.
 

Responsibilities

Business Development & Sales:

• Identify, qualify, and engage potential clients through Upwork, LinkedIn, email outreach, referrals, and other relevant sales channels.
• Manage the full sales cycle, from lead qualification and initial outreach to discovery calls, proposal preparation, negotiations, and deal closure.
• Identify client needs, business challenges, project requirements, and decision-making processes.
• Present the company's services, technical expertise, and value proposition to prospective clients.
• Prepare commercial proposals, estimates, and other sales materials in collaboration with the relevant technical and delivery teams.
• Develop and maintain relationships with prospective and existing clients.
• Identify opportunities for upselling, cross-selling, and long-term client partnerships.
• Explore and validate new sales channels, target markets, and business opportunities.
• Ensure a smooth transition of won deals to the relevant internal teams.

Sales Pipeline & Performance Analytics:

• Maintain an accurate and up-to-date sales pipeline in HubSpot, ensuring that all relevant activities, communications, opportunities, and outcomes are properly documented.
• Monitor key sales metrics, including SQLs, discovery calls, proposals, pipeline value, won deals, and revenue.
• Analyze sales performance, conversion rates, pipeline quality, and the effectiveness of individual sales channels.
• Prepare regular sales reports and provide data-driven insights into performance, challenges, and potential growth opportunities.
• Identify bottlenecks in the sales funnel and propose actionable improvements.
• Contribute to setting realistic sales targets and defining priorities based on business goals and available market opportunities.
• Provide transparent updates on progress toward agreed targets, including risks, blockers, and corrective actions.

Sales Process Improvement:

• Review existing sales workflows and identify gaps, inefficiencies, and opportunities for improvement.
• Contribute to documenting, updating, and standardizing sales processes, guidelines, and internal knowledge.
• Help establish consistent approaches to lead qualification, pipeline management, reporting, and sales handovers.
• Share sales insights, best practices, and market feedback with the team and management.
• Contribute to building a repeatable and measurable sales process that supports team continuity and future growth.
   

Requirements:

• 3+ years of experience in IT sales or business development, preferably within an outsourcing, outstaffing, or IT services company.
• Proven track record of closing B2B deals and managing the full sales cycle.
• Experience selling web development, eCommerce services, and technology solutions.
• Understanding of outsourcing and outstaffing business models.
• Experience working with multiple sales channels, with demonstrable results from at least three channels.
• Strong understanding of sales funnels, lead qualification, pipeline management, and conversion metrics.
• Experience with CRM systems, preferably HubSpot, and maintaining structured sales reporting.
• Ability to analyze sales performance, identify bottlenecks, and translate findings into actionable improvements.
• Strong commercial awareness, negotiation, communication, and presentation skills.
• Upper-Intermediate English or higher.
• Ability to work independently, prioritize effectively, and take ownership of results.
• Experience collaborating with technical teams and translating business needs into service proposals.
   

Will Be a Plus:

• Previous experience mentoring colleagues or coordinating sales activities.
• Experience developing sales strategies, setting targets, or improving sales processes.
• Experience creating sales documentation, workflows, and internal guidelines.
• Experience selling Magento, Shopify, WordPress, or other eCommerce-related solutions.
• Experience developing sales activities in specific regions or international markets.
• Experience participating in roadshows, industry conferences, and offline sales activities.
• Experience with sales automation, lead generation tools, and performance analytics.
   

We Offer:

• Remote work and a flexible working schedule.
• Opportunities to participate in industry events, roadshows, and conferences.
• In-house tech talks and knowledge-sharing sessions.
• Paid sick leave, vacation, and days off according to company policy.
• Performance-based bonuses and opportunities for compensation growth.
• An opportunity to influence sales processes, contribute to business development, and grow toward a Sales Lead role as the company evolves.

ClickDealer, an award-winning global marketing agency, is seeking an experienced Treasury Manager to strengthen our Finance team.
The ideal candidate will have proven experience in treasury operations, liquidity management, and international payments within a fast-paced global organization.

More about us: clickdealer.com

Key Requirements:

• 3–5 years of experience in treasury, payments, or cash management;
• Solid background in working with banks (account management, KYC, international payments);
• Hands-on experience with payment systems (e.g., Tipalti, Payoneer, Wise, or similar);
• Exposure to crypto payments and knowledge of related compliance requirements;
• Strong Excel and financial reporting skills;
• Detail-oriented, structured, and proactive approach to problem-solving;
• Professional-level English. 
• Nice to have: experience with ERP systems (e.g., NetSuite, SAP, Oracle, etc.), FX management, or fintech/crypto industry background. 
   

Your Future Responsibilities:

• Daily monitoring of company cash positions and liquidity needs;
• Manage bank relationships and operations: account openings, KYC/AML updates, transaction oversight, fee monitoring;
• Execute and control payment operations through payment systems (e.g., Tipalti), including vendor onboarding, international payments, and reconciliations;
• Oversee crypto payment flows, ensuring accuracy and compliance with regulatory requirements;
• Support cash flow forecasting and optimization of short-term liquidity;
• Prepare regular management reports (daily/weekly/monthly) on cash balances, flows, and treasury KPI;
• Ensure proper documentation for treasury operations to meet audit and compliance standards;
• Collaborate with Finance, Legal and operational teams on cross-functional processes.
   

What We Offer:

• Work with a global brand in a dynamic international company;
• Competitive salary (linked to USD), paid vacations and sick leaves;
• Coverage of English language courses and gym expenses;
• Exciting projects and participation in corporate trainings and seminars.

Ready to elevate your career and embark on an exciting journey with ClickDealer? Apply now and become part of our global success story!

About the Role

We are looking for a VIP Retention Lead who will take ownership of VIP customer retention through CRM.

This is not a VIP Host role — you will not be responsible for direct one-to-one communication with players. Your role is systematic and data-driven: VIP segmentation, lifecycle management, personalized retention mechanics and CRM campaigns through Smartico, as well as managing the economics of retaining the most valuable part of the customer base.

Why this role is critical: the VIP segment generates a disproportionately large share of product activity and revenue. Losing a single whale can have the same financial impact as losing hundreds of regular players. This requires a different level of precision — not simply running campaigns for a segment, but building a system capable of identifying churn risk among top players days before they actually leave.

This is a senior ownership role. You will not simply execute predefined tasks — you will design the VIP retention system, defend its economics and strategy to the Head of CVM, and take responsibility for the segment’s performance.

Responsibilities
VIP Lifecycle Management
Own the VIP lifecycle end-to-end. VIP statuses are assigned according to predefined criteria; your responsibility begins with what happens to those players afterward.
Develop segmentation within the VIP base based on tiers, behavioral profiles (Sports / Casino / Mixed), and lifecycle stages — VIP should not be treated as a single homogeneous segment.
Build and manage a pre-VIP pipeline to systematically identify and nurture high-potential players approaching VIP status.
Offer Matrix & Retention Economics
Design a structured VIP offer matrix defining which mechanics and rewards each tier receives depending on player behavior.
Present and defend the offer matrix and its economics to the Head of CVM. Once approved, campaigns should operate within this framework without requiring individual approvals.
Manage VIP bonus economics by measuring uplift against control groups, calculating retention costs, and preventing over-incentivization of players who would have remained active without additional bonuses.
Churn Prevention & Reactivation
Build VIP churn alerts based on behavioral signals such as changes in activity frequency, spending, and session patterns. A decline in activity from a top player should be treated as an incident requiring timely action rather than simply appearing in a monthly report.
Develop retention campaigns for different risk stages, ranging from soft interventions at early warning stages to dedicated reactivation programs for dormant VIPs.
Build VIP reactivation as a separate systematic process with its own economics and performance measurement.
Campaigns & Mechanics
Manage the complete campaign lifecycle directly in Smartico, including segments, journeys, personalized bonus mechanics, and VIP gamification.
Develop cross-vertical mechanics between Sports and Casino while carefully expanding player behavior without excessive pressure.
Synchronize VIP campaigns with major sporting events such as the IPL and other major tournaments, as well as key Casino activities.
Prepare briefs for the Content team for VIP communications, where tone, accuracy, and personalization standards are particularly important.
Responsible Gaming
Own the Responsible Gaming framework within VIP retention. High player turnover and spending can create increased problem-gambling, legal, and reputational risks.
Ensure players showing RG risk signals are excluded from promotional campaigns and that self-exclusion requirements are strictly respected.
Analytics & Reporting
Monitor VIP segment performance through Smartico Data Studio, including retention, AV/NGR dynamics, and migration between VIP tiers.
Conduct post-campaign analysis using control groups by default.
Provide regular reporting to the Head of CVM on VIP segment health, performance, and economics.
Key Performance Metrics
 

VIP Retention: churn rate among top tiers and VIP player lifetime.
Value Retention: AV/NGR dynamics and upward vs. downward migration between VIP tiers.
Churn Response Speed: percentage of at-risk VIPs identified and targeted before actual churn.
Retention Economics: campaign uplift versus control groups and cost per retained VIP.
 

Requirements
4+ years of Retention/CRM experience in iGaming, including proven experience specifically with VIP/high-value customer segments. You should be able to describe a retention system you built, including churn detection, offer logic, and measurable impact on churn.
Experience designing retention systems, not only executing campaigns, including segmentation models, offer matrices, and churn alerting.
Strong hands-on experience with CRM platforms. Smartico is a major advantage; experience with Optimove or Fast Track is also relevant.
Strong analytical skills, including cohort analysis, LTV logic, control groups, and bonus economics, with the ability to justify retention budgets to senior management.
Understanding of both Sports Betting and Casino audiences and the differences in their behavior.
Strong understanding of Responsible Gaming, including the ability to recognize where retention activities should stop due to player protection concerns.
English sufficient for professional written communication and reading technical/product documentation.
 

Nice to Have
Experience with the Indian market.
Experience building pre-VIP pipelines or programs for identifying high-potential players.
Experience working with predictive churn models.
Experience collaborating with VIP Hosts or Personal/VIP Account Managers.
Expected Results

Within the first three months, we expect:

A comprehensive diagnosis of the VIP segment, including its structure, churn points, and current retention economics;
A functioning VIP churn-alert system;
A structured and approved VIP offer matrix implemented in production;
Initial campaigns completed through the full lifecycle with control groups and measurable results.

We Offer:
 Remote work from anywhere in the world.
 Fast decision-making without bureaucracy.
 Friendly atmosphere among people passionate about their work.
 Qualified managers invested in your growth.
 20 paid vacation days, 5 day-offs, and paid sick leave.

Kraków, Poland. Hybrid — 2 days per week from the office.
Own Caliente's data lake — the system of record for millions of financial events a day (bets, wallet movements, live odds) across 12M+ active users. You decide how that data lands, is stored, retained, and governed on S3 + Snowflake/Databricks, so analytics, finance, and regulators all see accurate, reconciled data with zero drift from source.

Kraków, Poland. Hybrid — 2 days per week from the office. 

What you'll be doing

• Own the lakehouse architecture: bronze/silver/gold layers, Iceberg/Delta tables, schema evolution.
• Land operational data via CDC streaming (Kafka, Debezium), handling late and duplicate events.
• Design data layout for speed and cost: partitioning, compaction, file sizing, query performance on Trino/Athena/Snowflake.
• Own retention and archival: storage tiering, regulatory retention, immutability, GDPR deletion.
• Guarantee correctness: freshness SLAs, drift detection, reconciliation against the source wallet and ledger systems.
• Own governance: catalog and lineage, row/column access control, PII masking, encryption, audit trails.
• Monitor ingestion health, data anomalies, and cloud storage/compute spend.

Must-have

• Lakehouse architecture — bronze/silver/gold layering, an open table format (Iceberg, Delta, or Hudi), schema evolution.
• Data layout & query optimization at TB+ scale — partitioning, compaction, file sizing, query performance on Trino/Athena/Snowflake.
• Cloud lakehouse/DWH in production — Snowflake, Databricks, or BigQuery.
• CDC & streaming ingestion — Kafka + Debezium or equivalent; late, duplicate and out-of-order events.
• Strong SQL and data modeling — enough relational grounding to reason about the OLTP systems you capture from. Critical for financial ledgers.
• Correctness — freshness SLAs, drift detection, reconciliation against source wallet/ledger systems.
• Governance — catalogs, lineage, row/column access control, PII masking, retention, GDPR deletion.
• Cloud object storage — S3 or GCS, plus storage tiering and archival.
• Python and an orchestrator — Airflow or Dagster, as tools.

Nice to have

• Fintech, iGaming, or another regulated, audit-heavy environment.
• Cost monitoring / FinOps for storage and compute spend.
• Hudi specifically; Dagster specifically.
• Immutability / WORM regulatory retention.

Country Manager – Nepal, Sri Lanka & Bangladesh

Let’s Start With a Hello

We’re looking for an experienced Country Manager to take ownership of our South Asian markets: Nepal, Sri Lanka, and Bangladesh.

This role is for a business-oriented professional who can develop regional strategy, scale local traffic and partnerships, lead Local Managers, and drive sustainable GGR growth across multiple GEOs.

You’ll have the opportunity to influence key business decisions, identify new growth opportunities, and work closely with cross-functional teams to scale our presence across the region.

Your Mission

• Drive GGR growth and overall business performance across assigned GEOs.
• Develop and implement country-specific growth strategies, identifying opportunities, priorities, and action plans.
• Monitor key business metrics, including GGR, FTD, Retention, LTV, ARPU, and ARPPU.
• Lead and develop Local Managers, set targets, prioritize initiatives, and monitor performance.
• Expand and scale local traffic sources, affiliate partnerships, and RevShare deals.
• Identify growth opportunities and operational bottlenecks across Product, Retention, Promo, Payments, and other functions.
• Collaborate with cross-functional teams to implement solutions that improve business performance.
• Launch new GEOs and scale successful strategies and practices across the region.

What We’re Looking For

• Proven experience in iGaming as a Country Manager, Regional Manager, Head of GEO, or in a similar leadership role.
• A strong track record of driving business results and growing key GEO performance metrics.
• Experience managing and developing multiple markets simultaneously.
• Team management skills, including goal setting, prioritization, performance monitoring, and employee development.
• Experience scaling local traffic sources and developing affiliate partnerships, including RevShare models.
• Strong analytical skills and the ability to identify growth opportunities through data.
• Experience working cross-functionally with Product, Retention, Promo, Payments, and other teams.
• Russian language proficiency and English sufficient for daily communication and business negotiations.

It’s a Plus If You Have

• Hands-on experience with Asian markets, particularly Bangladesh, Pakistan, Nepal, or Sri Lanka.
• Successful experience launching and developing new GEOs from scratch.
• An established network of local partners and affiliates.
• Proven cases of scaling successful strategies across multiple markets.
• Experience building and expanding local teams.

What We Offer

• Ownership of multiple GEOs across South Asia, with direct responsibility for business performance.
• A team of Local Managers across assigned countries.
• The opportunity to influence regional strategy, traffic acquisition, product development, and key business metrics.
• Involvement in launching new GEOs and scaling the region further.
• Close collaboration with Product, Retention, Promo, Payments, and other cross-functional teams.
• Competitive compensation and a performance-based bonus system.

Ready to take ownership of a region and drive its next stage of growth? Let’s talk!

We are looking for a Senior Microsoft Dynamics 365 ERP Architect to lead the technical side of an ERP project for a healthcare client. You will own the technical vision of the solution and watch for technology risks from the very start. You will customize and develop Microsoft Dynamics 365 to fit business needs, and build new solutions from scratch with input from business analysts and product owners. Data migration is a big part of the work, so you need to know its usual problems and plan for them. You will design and drive the IT roadmap, meet regularly with client managers and development teams, and work closely with a small team of 3–5 people and outside vendors. This role suits a senior architect with strong Dynamics 365 / AX expertise who puts the client first and explains things clearly to people at every level.

Details:

• Schedule: Full time
• Location: Remote – Armenia, Kyrgyzstan or Uzbekistan (work in CET hours)
• Start: ASAP
• Duration: Long-term
• English: Fluent
• Type of collaboration: B2B Contract

About the project:
The client is a healthcare company that runs its core business processes on Microsoft Dynamics 365 ERP. It is developing and extending its ERP solution to better fit its business needs, including new features built from scratch. Moving data from older systems is a key part of the project and needs careful planning. The work involves a small internal team of 3–5 people and several outside vendors, so clear coordination is essential. The project follows an IT roadmap that the architect will help design and drive. The team works in CET hours and stays in close contact with the client's managers and stakeholders.

You have:

• Solid, senior-level expertise in Microsoft Dynamics 365 ERP / AX
• Experience leading the technical vision and architecture of Dynamics 365 solutions
• Experience customizing and developing Dynamics 365 to fit business requirements
• A strong understanding of data migration problems
• Experience working with outside vendors
• Experience designing and carrying out an IT roadmap
• An excellent client-first mindset and communication skills
• Fluent English
• Based in Armenia, Kyrgyzstan or Uzbekistan and able to work in CET hours

Nice to have:

• Experience in the healthcare industry
• Experience building Dynamics 365 solutions from scratch

What to do:

• Lead the technical vision of the Dynamics 365 solution and manage technology risks
• Customize and develop Microsoft Dynamics 365 to fit business needs
• Build new solutions from scratch with input from analysts and product owners
• Plan and guide the move of data from older systems
• Design and carry out the IT roadmap
• Meet regularly with client managers and development teams
• Work closely with a team of 3–5 people and with outside vendors
• Put the client first and keep communication with stakeholders clear and regular

About the Role

We are looking for a Retention Specialist who will take ownership of retaining the sports betting audience through a loyalty program, gamification, and event-driven and seasonal campaigns.

This is a full-cycle, hands-on role: you come up with the mechanics yourself, build them in Smartico (segments, journeys, bonuses, gamification), launch them, and analyze the results yourself.

An important part of the context: there is currently no direct lead overseeing this role, so no one will be assigning tasks to you. You will set your own priorities based on the sports calendar, retention metrics, and insights from the data. Later, a Lead of Sports Retention Tribe will join and you will become part of their team, but during the first few months, this role is best suited for someone who does not need daily management.

Vertical specifics: sports retention revolves around the sports calendar. IPL, World Championships, major tournaments, and other key events create peak periods that require preparation weeks in advance. Between these peaks, the audience needs to be retained through regular engagement mechanics. The ability to work effectively within this rhythm is at the core of the role.

Responsibilities
Sports Loyalty Program
Own the sports loyalty program: mechanics, tiers, rewards, and economics.
Continuously develop and optimize the program: identify what drives retention, what does not work, and what should be changed — all backed by data.
Ensure alignment between loyalty and gamification so that the mechanics reinforce rather than conflict with each other.
Gamification
Design and launch gamification mechanics in Smartico: missions, tournaments, achievements, and leaderboards tied to sports events.
Connect gamification with bonus mechanics and the loyalty program.
Iterate based on engagement results: a mechanic either improves the target metric or is discontinued.
Event-Driven and Seasonal Campaigns
Own the sports event calendar: plan campaigns for key events such as IPL, global tournaments, and local peak periods weeks in advance rather than reacting at the last minute.
Manage the full campaign cycle: idea → mechanics → segmentation → setup in Smartico → launch → post-campaign analysis and economics.
Run seasonal campaigns between major peaks to retain and engage regular users during quieter periods.
Prepare briefs for the Content team, including requirements for copy and creatives.
 

Segmentation & Experimentation
Work with sports audience segmentation based on RFM, activity, and lifecycle. Every campaign should have a clearly defined segment — no generic “send to everyone” campaigns.
Use control groups by default: campaign impact should be demonstrated through uplift, not just absolute numbers.
Run A/B tests of mechanics, offers, and communications.
Analytics & Reporting
Regularly monitor retention metrics for sports cohorts using Smartico Data Studio.
Conduct post-campaign analysis for every campaign, including engagement, uplift, bonus costs, and overall campaign economics.
Provide regular reporting to management on the performance of the sports vertical.

The bonus budget is managed at a higher level within the organization. You will plan campaign costs and justify their economics, while final approval remains with the manager.

Role Metrics
Sports cohort retention: D7/D30 redeposit rate among sports bettors.
Event activation: percentage of the user base engaged in event campaigns and their activity during peak periods.
Bonus cost efficiency: campaign uplift versus control groups and cost per retained player.
 

Requirements
2+ years of experience in Retention/CRM within iGaming, including mandatory hands-on experience specifically with the sports betting vertical. Be prepared to discuss 2–3 campaigns: the event, mechanics, target segment, and achieved uplift.
Hands-on experience working with a CRM platform. Smartico is a strong advantage; Optimove, Fast Track, and Symplify are also relevant. You should be comfortable working with segments, journeys, bonus mechanics, and gamification.
Strong understanding of the betting audience: what drives sports bettors, how their behavior differs from casino players, and how their engagement cycle is structured around sporting events.
Solid analytical foundation: cohort analysis, control groups, dashboard interpretation, and basic bonus economics.
High level of autonomy: ability to build your own work plan based on the sports calendar and performance metrics without relying on externally assigned tasks. This will be assessed through a case during the interview.
English: sufficient for reading documentation and handling day-to-day professional correspondence.
 

Nice to Have
Knowledge of the Indian market and cricket audience, particularly IPL as the key annual peak.
Experience launching or relaunching loyalty programs.
Experience with gamification modules such as tournaments, missions, and leaderboards.
Understanding of responsible gaming restrictions related to communications and bonuses.
What We Expect in the First 3 Months

Within the first three months, we expect you to have:

Built and implemented an event calendar covering the next quarter.
Launched several full-cycle campaigns with post-campaign analysis and control groups.
Conducted a diagnostic review of the sports loyalty program and developed a data-backed improvement plan, including its economics.

Performance will be evaluated based on retention metrics and campaign uplift — not on the number of campaigns launched.

We offer
Fully remote work opportunity
Enhanced leave benefits:
20 days of paid vacation
5 paid days off
14 paid sick leaves
Company clubs & communities
Celebration gifts for personal milestones
Corporate online events, raffles & challenges
Corporate English program
Corporate yoga classes
Team-building activities
Coworking compensation
Training and development programs (internal & external).