Jobs at Djinni

Продукти компанії - тепловізійні камери Kurbas, денні камери Svitlychniy, а також дрони Stus, Lupynis, Horska, Teliha - названі на честь діячів «Розстріляного відродження» та українських шістдесятників.

З початку повномасштабного вторгнення ми постійно нарощуємо виробничі потужності, команду та технологічний рівень. Наразі шукаємо Embedded Team Lead до R&D-команди камер.

Місія ролі:
Взяти єдину технічну відповідальність за embedded-частину продукту тепловізійних камер — від прототипу до серійного виробництва.

Основні задачі:

• Технічне лідерство embedded-напряму у R&D-команді камер.

• Формування та розвиток архітектури embedded-платформи.

• Прийняття ключових технічних рішень щодо firmware, RTOS, інтерфейсів.

• Координація роботи embedded-інженерів (Middle / Senior / Test).

• Забезпечення стабільної інтеграції firmware з hardware та image processing.

• Участь у bring-up нових плат і підтримці серійного виробництва.

• Проведення code review та технічних обговорень.

• Співпраця з hardware, image processing та system engineering лідами.

• Контроль технічного боргу та якості embedded-коду.

• Участь у формуванні roadmap embedded-напряму.

Досвід та навички, які ми шукаємо:

• Сильний бекграунд у embedded software engineering (C / C++).

• Досвід розробки firmware для мікроконтролерів та/або embedded SoC.

• Практичний досвід системної розробки під bare-metal, RTOS (FreeRTOS, Zephyr або аналоги) та Embedded Linux.

• Практичний досвід розробки Linux kernel драйверів.

• Досвід архітектурного проєктування embedded-систем.

• Глибоке розуміння інтерфейсів UART, SPI, I2C, принципів інтеграції з hardware.

• Досвід bring-up нових плат і підтримки кількох hardware-ревізій.

• Навички технічного лідерства: code review, технічні рішення, менторинг, технічне планування для команди.

• Оwnership продукту від концепції до серії.

• Англійська мова - на рівні, достатньому для технічної комунікації та документації.

• Досвід роботи з Embedded Linux у production-продуктах.
• Розуміння принципів роботи камер, сенсорів або imaging-систем.
• Досвід роботи з FPGA або ISP.
• Досвід роботи з camera stack: V4L2, Media Controller framework.
• Практичний досвід розробки або модифікації V4L2 sub-device драйверів для сенсорів.
• Розуміння принципів роботи MIPI CSI-2 та відео пайплайнів.
• Досвід у defense, aerospace або safety-critical доменах.
• Досвід масштабування embedded-команд або платформ.

• Робота,  яка матиме реальний вплив. Ми створюємо продукти, які безпосередньо посилюють оборонний потенціал України.
• Робота з топовими інженерами у сфері MilTech та автономності.
• Офіційне оформлення трудових відносин в Дія.Сіті.
• Можливість бронювання військовозобов’язаних працівників згідно з вимогами чинного законодавства.
• Щорічна оплачувана відпустка — 24 календарні дні.
• Для ветеранів передбачена додаткова оплачувана відпустка — 14 календарних днів.
• Оплачувані лікарняні відповідно до законодавства.
• Можливість компенсації витрат на навчання згідно з внутрішніми політиками компанії.

Responsibilities

• Design, build, and maintain ETL/ELT pipelines using SQL/Apache Spark (AWS Glue) and Airflow.
• Model and optimize data in Amazon Redshift and query large datasets via Amazon Athena.
• Write advanced SQL to transform raw data into clean, joinable, analysis-ready tables.
• Build and maintain Tableau dashboards and data sources, ensuring accuracy, performance, and usability for business stakeholders.
• Partner with stakeholders (marketing, product, BI) to translate business questions into robust data models.
• Ensure data quality by implementing checks/monitoring and documenting the data warehouse.

• Improve pipeline reliability, performance, and cost-efficiency on AWS, including evaluating and adopting dbt for transformations.

   

Requirements

• Advanced SQL proficiency – query optimization, window functions, complex joins, performance tuning on large datasets.
• Hands-on experience with the AWS data ecosystem – Redshift/Athena (Spark/Glue will be a plus).
• Python scripting for data processing/automation.
• Experience with Apache Airflow for pipeline orchestration.
• Experience building and maintaining dashboards/data sources in Tableau.
• Ability to communicate data logic and insights clearly to both technical and non-technical stakeholders.
• Solid understanding of data warehousing concepts – dimensional modeling, star/snowflake schemas, slowly changing dimensions.

Would be a plus 

• Familiarity with the concept of Data Lakehouse and open table formats (Apache Iceberg)
• Experience with dbt for transformation and modeling.
• Experience with marketing/attribution data (Meta, Google Ads, TikTok, AppsFlyer) or mobile app analytics.
• Familiarity with CI/CD practices for data pipelines.

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy, autonomous hub) and 50% compensation for coworking spaces worldwide to ensure everyone has a comfortable and inspiring workspace.
• Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, and therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

We’re looking for a proactive Talent Acquisition Partner to join our team and grow alongside our business.

This is not a traditional recruiter role.

Recruiting will be your primary responsibility, but you’ll also communicate directly with clients, help improve our AI hiring platform, contribute ideas, and gradually become involved in different parts of the business as you gain experience.

About us

We build two businesses that work closely together to transform how companies hire technical talent.

Our first business is an AI-powered hiring platform that helps companies evaluate candidates more efficiently. We combine AI-driven resume analysis, voice interviews, and candidate evaluation with human expertise to help companies hire faster without sacrificing quality.

Our second business partners with startups and technology companies to help them build exceptional engineering teams. We specialize in finding and placing highly skilled software engineers, DevOps engineers, AI specialists, QA engineers, and other technical professionals for companies primarily across Israel, North America, and Europe.

Although these are two separate businesses, they complement each other and share the same mission: helping technology companies build stronger teams through better hiring.

As part of our team, you’ll work across both businesses, with a particular focus on growing and improving our AI hiring platform.

Your responsibilities

Talent Acquisition (~70%)

* Work directly with clients to understand hiring needs.

* Gather detailed information about open positions.

* Write compelling, high-quality job descriptions.

* Publish vacancies across multiple platforms.

* Source candidates using LinkedIn, job boards, referrals, AI tools, and other channels.

* Screen candidates and conduct initial interviews.

* Coordinate interviews between candidates and clients.

* Maintain hiring pipelines and ensure every process keeps moving.

* Deliver an excellent experience for both candidates and clients.

Client Communication (~10%)

* Communicate directly with clients throughout the hiring process.

* Present candidate profiles.

* Collect and follow up on feedback.

* Schedule interviews.

* Keep clients updated.

* Make sure nothing gets stuck because someone forgot to follow up.

Product & Operations (~20%)

You’ll actively participate in improving our AI hiring platform.

We’re looking for someone who constantly thinks about questions like:

* How can we make candidate interviews better?

* What repetitive work should be automated?

* How can recruiters work more efficiently?

* What features would improve the customer experience?

* How can our internal processes become better?

You won’t be expected to make product or business decisions on your own, but we expect you to bring ideas, challenge assumptions, and actively participate in discussions.

Over time, you’ll also become involved in customer meetings, product discussions, and other strategic initiatives.

One more thing. We value people who pay attention to details and genuinely care about what they’re applying for. If that’s you, please start your cover letter with BANANAS so we know you actually read the description.

What we’re looking for

Experience matters, but mindset matters much more.

We’re happy to teach the right person.

Requirements

* At least 6 months of experience in recruiting, talent acquisition, HR, customer success, or another people-facing role.

* Strong spoken and written English (strong B2 minimum, ideally C1).

* Excellent communication skills.

* Strong organizational skills.

* Ability to manage multiple hiring processes simultaneously.

* Comfortable working in a startup environment where priorities evolve.

* Curious, proactive, and eager to learn.

* Basic understanding of technology (you don’t need to be an engineer, but you should know the difference between Java and JavaScript and feel comfortable discussing technical roles).

AI is a requirement

We expect everyone on our team to actively use AI every day.

At a minimum, you should already be comfortable working with:

* ChatGPT

* Claude

* Codex

We believe AI makes great people significantly more productive. If you rarely use AI or aren’t interested in integrating it into your daily work, this role probably isn’t the right fit.

The most important quality: Proactivity

This is more important than experience.

We don’t micromanage.

We don’t assign every task.

We expect you to think, notice, communicate, and take initiative.

That means:

* reminding clients before we’re asked;

* following up with candidates without waiting for instructions;

* asking questions when you’re blocked instead of waiting;

* noticing opportunities to improve our product or processes;

* bringing ideas instead of simply executing tasks.

We’d much rather hear:

“I noticed this could work better. Here’s what I suggest.”

than:

“Nobody asked me to do it.”

If you’re unsure what to do next, we don’t expect you to sit and wait. We expect you to ask, challenge, suggest, and keep things moving. We’d much rather answer a question than discover days later that nothing happened because no one asked.

This role isn’t for you if…

* You prefer waiting for instructions.

* You need constant supervision.

* You dislike communicating with people.

* You don’t actively use AI.

* You’re uncomfortable with change or ambiguity.

* You want a predictable corporate environment with clearly defined responsibilities and little change.

* You’re only looking for a traditional recruiting role.

Growth

We’re looking for someone who wants to become a long-term partner in building the business.

As you grow, you’ll have opportunities to become more involved in client relationships, product development, business operations, and strategic initiatives.

We’re not hiring someone to fill a seat.

We’re looking for someone who wants to help build something meaningful with us.

We are looking for a Founding Engineer to join a fast-growing start-up developing a product for automated lead generation and recruitment outreach.

The ideal candidate has previous startup experience and is passionate about building products from the ground up. We’re looking for someone who genuinely enjoys coding, solving complex technical challenges, taking ownership, and moving fast in a high-impact environment.

About the Role

We are specifically looking for a Founding Engineer who is skilled enough to drive architecture and infrastructure decisions while remaining deeply hands-on in development.

The key requirements are a startup mindset, ownership, autonomy, and strong technical execution.

You’ll work directly with the founder on both technical and product decisions while helping to shape the company’s engineering culture and technical direction.

What You’ll Do

• Architect, prototype, and build product features from scratch.
• Develop integrations with AI platforms (OpenAI, Perplexity, etc.).
• Build integrations with 3rd-party systems and CRMs.
• Design scalable backend services and APIs.
• Work on AI agents, RAG systems, and prompt engineering.
• Design and optimize SQL databases.
• Build cloud-native infrastructure on AWS/GCP/Azure.
• Implement asynchronous task-processing patterns (RabbitMQ, SQS).
• Collaborate directly with the founder on product and business decisions.
• Help define technical standards and engineering best practices.
• Contribute to a fast-moving startup environment with high ownership.

RequirementsMust-Have

• Senior-level software engineering experience
• 1+ year of startup experience (ideally direct hire at a start up)
• 5+ years of commercial development experience
• Strong hands-on experience with:
  • TypeScript
  • Node.js
  • REST APIs
  • JSON
  • Git
• Experience building AI agents, RAG systems, or LLM-powered products
• Strong prompt engineering skills
• Experience with API integrations
• Strong SQL and database design skills
• Experience with cloud infrastructure (AWS, GCP, or Azure)
• Understanding of asynchronous systems and queues (RabbitMQ, SQS, or similar)
• Strong communication skills and product mindset
• High level of ownership and autonomy

Nice-to-Have

• Previous CTO or technical leadership experience
• Experience with n8n or Make
• Experience building SaaS products
• Experience scaling early-stage startups
• Infrastructure and architecture leadership experience

What We Offer

• Full-time engagement
• Fully remote work
• Long-term cooperation
• Founding member equity
• Opportunity to directly influence company and product strategy
• Fast personal and professional growth
• Freedom, ownership, and real responsibility
• Opportunity to grow into a future CTO role
• Modern AI-first development environment (including Cursor Agent mode)
• U.S. company contract
• Paid vacation days

Recruitment Process

1. Pre-screen with a recruitment manager
2. Pre-screen call witht the startup founder
3. Technical deep-dive interview with a small live coding session
4. Call to meet the team

We are looking for a Founding Engineer to join a fast-growing start-up developing a product for automated lead generation and recruitment outreach.

The ideal candidate has previous startup experience and is passionate about building products from the ground up. We’re looking for someone who genuinely enjoys coding, solving complex technical challenges, taking ownership, and moving fast in a high-impact environment.

About the Role

We are specifically looking for a Founding Engineer who is skilled enough to drive architecture and infrastructure decisions while remaining deeply hands-on in development.

The key requirements are a startup mindset, ownership, autonomy, and strong technical execution.

You’ll work directly with the founder on both technical and product decisions while helping to shape the company’s engineering culture and technical direction.

What You’ll Do

• Architect, prototype, and build product features from scratch.
• Develop integrations with AI platforms (OpenAI, Perplexity, etc.).
• Build integrations with 3rd-party systems and CRMs.
• Design scalable backend services and APIs.
• Work on AI agents, RAG systems, and prompt engineering.
• Design and optimize SQL databases.
• Build cloud-native infrastructure on AWS/GCP/Azure.
• Implement asynchronous task-processing patterns (RabbitMQ, SQS).
• Collaborate directly with the founder on product and business decisions.
• Help define technical standards and engineering best practices.
• Contribute to a fast-moving startup environment with high ownership.

RequirementsMust-Have

• Senior-level software engineering experience
• 1+ year of startup experience (ideally direct hire at a start up)
• 5+ years of commercial development experience
• Strong hands-on experience with:
  • TypeScript
  • Node.js
  • REST APIs
  • JSON
  • Git
• Experience building AI agents, RAG systems, or LLM-powered products
• Strong prompt engineering skills
• Experience with API integrations
• Strong SQL and database design skills
• Experience with cloud infrastructure (AWS, GCP, or Azure)
• Understanding of asynchronous systems and queues (RabbitMQ, SQS, or similar)
• Strong communication skills and product mindset
• High level of ownership and autonomy

Nice-to-Have

• Previous CTO or technical leadership experience
• Experience with n8n or Make
• Experience building SaaS products
• Experience scaling early-stage startups
• Infrastructure and architecture leadership experience

What We Offer

• Full-time engagement
• Fully remote work
• Long-term cooperation
• Founding member equity
• Opportunity to directly influence company and product strategy
• Fast personal and professional growth
• Freedom, ownership, and real responsibility
• Opportunity to grow into a future CTO role
• Modern AI-first development environment (including Cursor Agent mode)
• U.S. company contract
• Paid vacation days

Recruitment Process

1. Pre-screen with a recruitment manager
2. Pre-screen call witht the startup founder
3. Technical deep-dive interview with a small live coding session
4. Call to meet the team

We are looking for a highly technical Senior QA Engineer to join a fast-paced product team building specialized workforce management software for large-scale industrial operations.

The system is a hardware-integrated SaaS platform that processes real-time field data and delivers actionable insights through dynamic dashboards and mobile interfaces.

The platform’s core includes IoT data ingestion, workforce tracking, and advanced scheduling logic, with a strong focus on real-time analytics.

This role focuses on automating complex user interfaces involving high-frequency data updates and large datasets.

This is an Individual Contributor role with high ownership over the testing strategy and automation framework.

This is not a manual QA-only role. The position requires deep expertise in Playwright, strong programming skills, and the ability to work with complex, dynamic UI systems.
 

Strong Playwright expertise is the primary screening signal and will be validated during the technical interview.
 

About the Client:

A US-based product company in the Construction Technology domain.

The platform replaces manual time tracking with AI-powered biometric verification. It helps contractors capture accurate work hours, reduce payroll errors, track crews and cost codes in real time, and sync labor data into systems such as Procore, CMiC, Vista, and Power BI.
 

Responsibilities:

• Develop and maintain a robust automation framework from scratch
• Automate complex UI with dynamic content and frequent updates
• Identify and document edge-case scenarios in highly dynamic UI components
• Collaborate with frontend developers to ensure the testability of new features
• Perform root-cause analysis of flaky tests
• Monitor and improve test execution time within CI/CD pipelines
• Conduct manual testing where automation is not yet feasible
   

Requirements:

• 5+ years of experience in Software Quality Assurance
• Expert-level proficiency with Playwright (JS/TS) (core requirement)
• Strong programming skills in JavaScript and TypeScript
• Proven experience testing dynamic content and complex/virtualized lists
• Deep understanding of DOM manipulation and asynchronous event handling
• Experience with CI/CD integration for automated test suites
• Proficiency in Chrome DevTools for debugging and performance profiling
• Proactive attitude toward identifying architectural bottlenecks
• Ability to work independently in a remote environment
• Strong documentation skills for bug reporting and test planning
   

We offer:

• Remote-first flexibility
• Exposure to modern automation frameworks
• High ownership over testing strategy and quality processes
• Collaboration with a high-performing international engineering team
• Reservation option for candidates based in Ukraine
   

We will be happy to get in touch and share more details about the role 🙂

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.

We are looking for a Senior DevOps Engineer who is passionate about building resilient infrastructure and ensuring high availability for high-load systems. If you thrive in complex cloud-native environments and enjoy working with scalable architectures, this opportunity is for you.

Responsibilities:

• High-Load Platform Optimization: Design, build, and optimize server-side platforms (Nginx, PHP-FPM, MySQL, Redis, message queues).
• Orchestration and Containerization: Architect and maintain Kubernetes-based platforms and containerized workloads (Docker, Helm, GitOps).
• Network Security: Design and operate secure network infrastructure, including firewalls (iptables, UFW, security groups, NACLs), reverse proxies, and L7/L4 load balancers.
• Threat Protection: Implement DDoS protection and WAF strategies (Cloudflare, rate-limiting, bot protection).
• Observability Stack Development: Build and maintain the observability stack, including metrics (VictoriaMetrics, Prometheus), APM (New Relic, OpenTelemetry), and centralized logging and alerting.
• Automation and CI/CD: Design, implement, and continuously improve CI/CD pipelines (Jenkins, GitHub Actions) and manage infrastructure lifecycle using Infrastructure as Code (IaC).
• Architecture and Compliance: Participate in architecture design, reliability engineering, and capacity planning; ensure security, compliance, and audit readiness (PCI DSS, secrets management, access control).

What We Expect From You:

• Linux Expertise: Strong hands-on Linux expertise (Debian, Ubuntu, systemd, networking, performance tuning).
• Deep AWS Knowledge: Extensive experience with the AWS ecosystem, including Compute (EC2, ASG, EKS), Networking (VPC, Load Balancers, peering), Managed databases (RDS Aurora), and Messaging (SQS, Kafka).
• Database Operations: Strong database operations knowledge, including MySQL HA, replication, and backup strategies.
• Production Kubernetes: Hands-on experience with Kubernetes cluster architecture, high availability (HA), upgrades, and disaster recovery (DR).
• Automation Tools: Mandatory proficiency in Terraform, experience with Ansible, along with scripting and automation skills in Bash and Python.
• CI/CD and GitOps: Advanced experience with Jenkins, GitHub Actions, and GitOps practices.
• Cloudflare Expertise: Strong Cloudflare expertise covering DNS, CDN, WAF, and DDoS protection.
• Networking and Security: Solid understanding of networking and security fundamentals (TLS, IAM, VPN, firewalling, zero-trust); experience in regulated environments or with security standards like PCI DSS is a significant plus.

Tech Stack:

AWS, Kubernetes, Terraform, Helm, GitHub Actions, VictoriaMetrics, Grafana, New Relic, Aurora, Redis, Cloudflare, Python, Bash.

What We Offer:

• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Monday–Friday.
• Financial Stability: Timely and competitive compensation payments.
• Equipment Policy: Personal equipment is provided to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and grow together.
• Professional Community: Work in a team of like-minded professionals who support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative and provide space for professional expression and the implementation of your ideas.
• Time-off Policy: Up to 29 days off per year, including up to 5 days for short-term health-related absences (without medical confirmation).
• Healthy Atmosphere: A friendly, results-oriented environment focused on mutual respect, free from unnecessary bureaucracy and pressure.

Hi! We’re Applyft , a product IT company building mobile and web solutions for millions of users. Starting our path with Geozilla, we’ve grown into an ecosystem of 8 products. Our portfolio spans across several niches: Family Safety, Parental Control and AI.

We’re looking for a Creative Marketing Manager to our marketing team and drive the global scaling of our products.

What you’ll do:

• Generating ideas for ad creatives
• Creating tasks for graphic and motion designers
• Overseeing the progress of creative tasks
• Adapting creatives for different markets and placements
• Monitoring best practices in the market
• Collaborating with actors and influencers to promote apps and produce video content
• Analyzing the performance of creatives
• Creating simple UGC-style videos

Your professional qualities:

• 1+ year of experience in Marketing (SMM, Creative Marketing, Influencer Marketing)
• Basic understanding of how to create tasks, storyboards, and briefs for designers
• Experience working with AI platforms and tools
• Foundational knowledge of ad performance metrics
• English proficiency at B2 level

Will be a plus:

• Proficient in creating videos, images, and UGC content

We offer:

• Remote-First culture: We provide a flexible working schedule and you can work anywhere in the world
• Health taking care program: We provide Health insurance, mental health support (psychologist compensation), sport compensation, and 20 paid sick days.
• Personal Equipment Policy: We provide all necessary equipment for your work. For Ukrainian employees we also provide Ecoflow
• Vacation Policy: Each employee in our company has 20 paid vacation days and extra days on the occasion of special evens
• Knowledge sharing: We are glad to share our knowledge and experience in our internal events
• English Lessons: We provide corporate English lessons to support your professional and personal growth.
• Professional Development: Annual learning budget for courses, training, certifications, and conferences.
• Public Holidays: You receive days off according to the official public holidays of your country of residence.
• Coworking Compensation (Ukraine): We provide coworking space compensation for employees located in Ukraine.

Hiring process:
Recruitment Screen 👉 Test Task 👉 Hiring Manager Interview 👉 Final interview 👉 Job Offer

We are looking for a skilled Embedded Engineer to join our growing team and support customers in delivering IoT-driven solutions. As our Embedded department continues to expand, we are seeking professionals with strong analytical thinking and solid technical expertise.

In this role, you will collaborate with a team of experienced Embedded Engineers to design and implement high-quality solutions that address real-world challenges. This role suggests working with embedded systems, cloud connectivity, and modern communication technologies.

If you’re a motivated Embedded Developer ready to take the next step in your career, we would be excited to collaborate with you!

Requirements

• 4+ years of experience with C
• Experience with cloud connectivity applications, including monitoring and Firmware-Over-the-Air (FOTA) solutions
• Strong background in communication technologies such as LTE, BLE, OpenThread, MQTT, and cybersecurity
• Strong knowledge of Embedded Linux
• Practical experience with Yocto Linux
• Experience in debugging and troubleshooting embedded systems, including software debugging on real devices (using J-Link, ST-Link) and resolving system-level issues
• Upper-Intermediate level of English

Would be a plus:

• Hardware knowledge
• Experience with Docker, GitLab, and Jira

Responsibilities

• Design separate components, modules, classes, devices
• Code, debug, document, and maintain portions of software and hardware
• Perform different types of testing
• Participate in estimation and planning sessions
• Contribute to the development of technical project documentation and user documentation
• Provide assistance to test engineers and support personnel in solving technical issues of software installation and its operation
• Participate in conference calls and face-to-face meetings with the Customer and Customer partners
• Comply with the best engineering practices, technical standards, and quality criteria set forth on the project
• Report status and progress according to the project and company demands
• Spot current deficiencies in the development process, adopted procedures, and engineering practices, environment configurations, etc., and suggest improvements
• Escalate technical issues to the Architect, Team Lead, and Project Manager

DalaPay, https://dalapay.com/, is an international Payment Service Provider and technical aggregator that provides comprehensive payment solutions for businesses to accept and make payments globally, optimizing and expanding their operations. 

Except for our global reach we are proud to have a strong presence and successful operations in various African countries. We specialize in offering payment services and technical integration for instant payments to merchants and individuals across various payment methods and currencies. Besides, we have a wide range of clients and collaborate with companies from diverse industries, earning the trust of large enterprises, e-wallet project owners, partner program providers, and more.

We are looking for a highly-motivated Technical Support Manager to join our professional team.

Requirements:

• Work schedule: 2 days on / 2 days off, from 8:00 AM to 8:00 PM
• Experience working with API documentation and integrations, and log analysis is a must
• 1+ year of experience in customer support within fintech or financial services 
• Strong analytical thinking and problem-solving skills
• Experience in creating, managing, and processing support tickets efficiently
• Ability to handle multiple chat conversations in a high-workload environment
• Excellent written and verbal communication skills
• English level: Upper Intermediate or higher
• Technical education will be an advantage

Responsibilities:

• Support merchants by providing updates on the status of their channels

• Analyze integration issues and identify effective solutions

• Assist merchants in using the admin panel and its functionality

• Respond quickly to incoming messages and escalate issues when necessary

• Monitor ticket statuses and ensure timely feedback to merchants

What we offer:

• The opportunity to grow with a rapidly expanding international fintech company

• Continuous learning and career development opportunities

• Interesting challenges, ownership, and real impact on the business 

• Remote-first culture and a supportive team environment

Key Requirements:

• At least 5+ years of experience as a BA in IT service companies (outsourcing or outstaffing)
• Experience with the global market
• Proficiency in English (B2 and above)
• Ability to juggle multiple projects (approx.2-3 simultaneously)
• Strong background in writing documentation (SRS, UC, US)
• Technical knowledge (SDLC, API, etc.)
• AI enthusiast
• Experience with pre-sales activities.

Main Activities and Responsibilities:

• Provide project support
• Collaborate on pre-sale activities with Sales, PM, and Technical teams
• Cooperate with Project Managers and Clients to define project scopes
• Write and maintain project documentation (SRS, UC, US)
• Participate in Scrum activities.

Interview stages:

• AI — Screening.
• Interview with a recruiter.
• Final Interview withC-Level
• Reference check.
• Offer.

What We Offer:

• Full-time role with flexible hours after probation.
• Ongoing training and educational opportunities.
• Performance reviews once a year.
• Competitive salary in USD.
• 21 paid vacation days.
• 7 paid sick days (+15 for serious cases like COVID or surgery).
• 10 floating public holidays.
• Online Team-building events & fun corporate activities.
• Projects across diverse domains (e-commerce, healthcare, fintech, etc.).
• Clients from the USA, Canada, and Europe.

We're looking for a Senior with 8+ years of experience with a strong knowledge of both Ruby on Rails and Typescript.

Senior Ruby developer ASAP
(Please, send candidates only with the relevant skills specified in the white label CVs!)

FTE: Full time (40 h per week)
Timeline: 3-6 months (tbd)
Start: ASAP
English: B2
Recruitment process: a tech check with us, then an interview with the client

Requirements:
A Full-Stack Craftsman: You are an expert in Ruby on Rails and TypeScript, capable of building everything from complex dashboards and billing UIs to sleek documentation platforms.

The "DevEx" Champion: You have a natural empathy for other developers. You’ll develop deep knowledge of our platform (Pub/Sub, Chat, LiveSync) and use the product yourself to gain a first-hand understanding of the developer experience.

Comfortable with Ambiguity: You thrive in high-level vagueness. You can take a feature from a loose concept to a shipped product with minimal hand-holding, identifying problems and proposing solutions independently rather than waiting for a roadmap.

Accountable & Reliable: You take pride in high-quality, well-tested code. You meet your delivery commitments, provide realistic estimates based on technical complexity, and communicate proactively if a timeline is ever at risk.

An Owner: You monitor what you build in production and take personal ownership of quality issues. You see a feature through its entire lifecycle, from the first line of code to the final metric.

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.

The future of Web3 starts with you: join us as a Senior Analyst.

Requirements

— 5+ years in analytics at a Trading Desk, CEX, prop trading or market-making firm — not bank BI analytics
— Deep hands-on knowledge of trading mechanics: P&L attribution, spread, slippage, funding rates, quoting uptime, inventory exposure — candidate knows these metrics from practice, not from textbooks
— Python — mandatory: pandas, numpy, report automation, exchange API data processing
— SQL — advanced: window functions, CTEs, time-series aggregations
— Tableau — proficient: calculated fields, blending, workbook publishing
— Grafana — operational dashboard design, alert configuration
— Track record of building P&L, position, and operational reports from scratch for a trading desk
— Ability to define the right KPIs independently without extensive onboarding
— Understanding of crypto exchange mechanics: derivatives, futures, spot/perp

Responsibilities

— Build and own management reporting — independently, from week one
— Configure and maintain dashboards for real-time operational monitoring with alerting
— Audit existing dashboards and correct inaccurate metrics — including restoring broken monitors
— Independently define KPIs: proposes the structure, does not only execute tasks
— Formulate data requirements and pass requests to the tech team
— Support the reporting cycle (daily / weekly / quarterly) with direct interaction with desk heads
— Document calculation methodology and standardise metric definitions

It will be a plus

— Experience working with market makers or institutional liquidity providers
— Familiarity with major CEX platforms (OKX, Binance, Bybit)
— Experience integrating external market datasets

Work conditions

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.

Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.

Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.

Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.

Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.

Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 22 business days of paid leave.
— Additional days off for national holidays.
— Health insurance.

WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.