Jobs at Djinni

Наш клієнт, Jugabet — бренд і ігрова платформа, доступна для гравців у Латинській Америці. Завдяки сильному регіональному фокусу та локалізованим стратегіям, Jugabet швидко стає ключовим гравцем на ринку.

Ідеально для тих, хто прагне:

• Координувати кросфункціональну роботу між командами Marketing, CRM, Product та іншими, забезпечуючи видимість пріоритетів і контроль за їх виконанням;
• Володіти ритмом зустрічей, включаючи планування сесій, ретроспектив, статус-апдейтів, ведення нотаток та контроль подальших дій;
• Покращувати процеси роботи з кількома брендами шляхом виявлення неефективностей, пропонування рішень і документування нових способів роботи;
• Підвищувати рівень використання Jira через налаштування робочих процесів, створення дашбордів і впровадження найкращих практик у командах;
• Автоматизувати рутинні завдання, такі як статус-звіти, оновлення презентацій, фолоу-апи, повторювані комунікації та дашборди, використовуючи AI та no-code інструменти;
• Співпрацювати із зовнішніми експертами та консультантами, перетворюючи їхні рекомендації на практичні рішення для щоденної роботи команд.

Досвід, який стане твоєю перевагою:

• 2–4 роки досвіду на позиції координатора, менеджера проєктів або операційного спеціаліста з роботою між кількома командами;
• Відмінні організаційні навички та здатність доводити справи до завершення — ви закриваєте всі відкриті питання;
• Впевнене володіння Jira та Confluence, комфортна робота з налаштуванням workflow і дашбордів;
• Комфортне використання AI-інструментів у щоденній роботі;
• Практичний досвід роботи щонайменше з одним no-code інструментом автоматизації.

Ми цінуємо:

• Допитливість: ви ставите уточнювальні запитання, щоб краще зрозуміти проблему, процес або робочий потік;
• Мислення людини, яка доводить справи до кінця: ви завершуєте розпочате, а незакриті питання вас турбують;
• Мислення людини, яка підтримує порядок: ви підтримуєте організованість не час від часу, а постійно. Документація, фолоу-апи та невеликі покращення не залишаються поза увагою;
• Увага до деталей: ви помічаєте невідповідності, відсутність відповідальних осіб і блокери, які інші можуть не побачити;
• Готовність ставити під сумнів: ви висловлюєте свою думку, якщо щось не має сенсу, роблячи це конструктивно та з повагою.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Медичне страхування;
• Можливості для кар’єрного зростання;
• Пакет бенефітів (відшкодування витрат на спортзал, стоматологічні та психологічні послуги тощо);
• Бонусну систему на основі OKR;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.

Perfect for those who aim to:

• Coordinate cross-functional work across Marketing, CRM, Product, and other teams, ensuring priorities stay visible and on track;
• Own the meeting rhythm, including planning sessions, retrospectives, status updates, meeting notes, and follow-up actions;
• Improve multi-brand processes by identifying inefficiencies, proposing solutions, and documenting new ways of working;
• Enhance Jira adoption by configuring workflows, building dashboards, and driving best practices across teams;
• Automate routine work such as status reporting, presentation updates, follow-ups, repetitive communications, and dashboards using AI and no-code tools;
• Collaborate with external experts and consultants, translating their recommendations into practical solutions for day-to-day team operations.

Experience you’ll need to bring:

• 2–4 years in a coordinator, project, or operations role across multiple teams;
• Strong organizational and follow-through skills, you close loops;
• Solid Jira and Confluence user, comfortable configuring workflows and dashboards;
• Comfortable using AI tools in daily work;
• Hands-on with at least one no-code automation tool.

It’s a perfect match if you have those personal features:

• Curiosity: You ask clarifying questions to better understand a problem, process, or workflow;
• Finisher mindset: You see things through to completion; loose ends bother you;
• Maintainer mindset: You keep things organized over time, not just in bursts. Documentation, follow-ups, and small improvements don't get forgotten;
• Attention to detail: You notice inconsistencies, missing ownership, and blockers that others might overlook;
• Willingness to challenge: You speak up when something doesn't make sense, respectfully and constructively.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

We are looking for a Support Team Lead to oversee and develop our Customer Support team across TIER1 markets. This role combines people management, quality assurance, operational excellence, and performance analytics.

The ideal candidate has previous experience in the iGaming industry, strong leadership skills, and a data-driven mindset. You will be responsible for ensuring exceptional customer support quality, coaching team members, monitoring KPIs, and driving continuous process improvements.

Key Responsibilities:

• Lead, mentor, and support a team of Customer Support Agents
• Monitor team performance and ensure achievement of operational KPIs
• Conduct regular quality assurance reviews and provide structured feedback
• Analyze support metrics and identify trends, risks, and improvement opportunities
• Handle escalated customer cases and complex operational issues
• Participate in hiring, onboarding, and training new team members
• Develop and maintain support processes, guidelines, and best practices
• Collaborate with Product, Payments, CRM, VIP, and Technical teams to resolve customer-facing issues
• Prepare reports on team performance, customer satisfaction, and operational efficiency
• Drive continuous improvements in customer experience and internal workflows

Requirements:

• 2+ years of leadership experience within Customer Support
• Previous iGaming experience is mandatory
• Upper-intermediate English level or higher
• Strong analytical and problem-solving skills
• Experience working with support KPIs, SLA management, and quality assurance processes
• Experience onboarding, coaching, and developing support agents
• Ability to manage escalations and independently resolve operational issues
• Strong communication and stakeholder management skills
• Experience working with customer support platforms preferably Intercom OR/AND other.

Nice to Have:

• Experience supporting TIER1 markets
• Experience with reporting tools and dashboards
• Knowledge of payment flows and responsible gaming procedures
• Experience building support documentation and knowledge bases

Personal Qualities:

• Proactive and ownership-driven mindset
• Strong leadership and coaching skills
• Attention to detail
• Data-driven decision-making approach
• Excellent organizational skills
• Ability to stay calm under pressure
• Strong sense of accountability
• Positive and solution-oriented attitude

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Project Manager Design!

Requirements:

- 3–4 years of experience in Project Management, Delivery Management, Operations, or a similar role.
- Experience working with design, product, creative, or cross-functional teams.
- Ability to independently manage projects and make day-to-day project decisions.
- Strong organizational, prioritization, and time-management skills.
- Experience managing multiple projects, deadlines, stakeholders, and dependencies simultaneously.
- Strong understanding of project scope, risk, resource, and dependency management.
- Confident working knowledge of Jira, Confluence, Slack, Canvas, and related collaboration tools.
- Experience independently managing team workflows and backlogs.
- Ability to create and maintain clear project documentation, reports, and status updates.
- Strong stakeholder management and communication skills.
- Ability to decompose initiatives into clear tasks, milestones, and measurable outcomes.
- Ability to collect and analyze feedback and translate it into practical process improvements.
- Proactive approach to identifying problems and proposing solutions.
- Experience using AI tools and basic automation to improve operational efficiency.
- Ability to present improvement initiatives using clear, measurable goals (e.g. SMART), test them on a smaller scale, and implement them after alignment with Leads.
- English: A2 or higher.

Key responsibilities:

- Independently manage cross-functional design projects from planning through delivery.
- Own project timelines, tasks, priorities, scope, and dependencies.
- Manage the team backlog and ensure priorities are clear and aligned with business needs.
- Identify and proactively manage project risks, blockers, dependencies, and resource constraints.
- Coordinate communication between designers, stakeholders, and cross-functional teams.
- Ensure transparent and timely communication on project status, priorities, risks, and dependencies.
- Organize and participate in project kick-offs, status updates, reviews, and presentations.
- Ensure design deliverables meet agreed stakeholder expectations, requirements, scope, and deadlines.
- Monitor adherence to internal processes and SLAs.
- Maintain project documentation, reporting, and regular status updates.
- Identify operational inefficiencies and propose and implement process improvements.
- Implement basic workflow automations and use AI tools to optimize operational processes, documentation, and communication.
- Collect feedback from stakeholders and team members and turn it into actionable improvements.
- Provide constructive feedback to colleagues and contribute to effective team collaboration.
- Ensure stable and predictable delivery across the Design team.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided.

🏖Paid vacations, sick leave, personal events days, days off.

💵Referral program — enjoy cooperation with your colleagues and get the bonus.

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.

🎯Rewards program for mentoring and coaching colleagues.

✈️In-house Travel Service.

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more.

🎳Other benefits could be added based on your location.

Job Description

• 5+ years of development experience
• .Net Development with WinForm
• Solid understanding of OOP, design patterns, software development principles and best practices
• Experience with Azure Cloud Solutions
• Unit testing
• Good communication and task management skills
• English level - Advanced

Job Responsibilities

• Design, develop, and maintain scalable, API-driven backend services
• Troubleshoot complex technical issues and optimize performance of applications.
• Unit testing
• Collaborate with engineering, product, and design teams to ensure seamless integration across the broader data platform.

Department/Project Description

Client is a leading global Contract Research Organization (CRO) that provides Phase I-IV clinical trial management, market access, and technology solutions with over 30 years of experience.

About the Role

As a Solutions Engineer, you'll embed with customers to design, build, and ship production software fast — full-stack apps, cloud infrastructure, and applied AI solutions built around Python or Node.js. As this is an outstaffing role with a German HR-tech company, strong written German is required for day-to-day communication with the client team.

What You'll Do

• Build and ship Python-based applications, APIs, and integrations directly with customers, from prototype to production.
• Design and deploy cloud-native, containerized infrastructure (Azure/AWS/GCP) with CI/CD and Infrastructure as Code.
• Build and productionize GenAI/agentic solutions (RAG, vector search, LLM orchestration) using Python frameworks like LangChain/LangGraph.
• Lead PoCs and modernization efforts that turn customer problems into working solutions.

What You'll Bring

• Strong Python engineering skills — APIs, microservices, data pipelines, and automation.
• Cloud experience (Azure, AWS, or GCP) with containers/Kubernetes and IaC (Terraform).
• Hands-on GenAI/ML experience: LangChain, LangGraph, RAG, vector databases (Pinecone/Weaviate/FAISS).
• Comfort working directly with customers in fast-moving, ambiguous engagements.

Nice to Have

• Experience with additional languages (JS/TS) or frontend frameworks.
• Cloud or enterprise architecture certifications.

We are looking for a skilled Salesforce Revenue Cloud Developer / Consultant to join our team and support ongoing implementation projects for international clients. This role involves working closely with cross-functional teams to deliver scalable and efficient solutions within the Salesforce Revenue Cloud ecosystem.

What you will do

• Lead or support the implementation and customization of Salesforce Revenue Cloud, including CPQ, Contracts, Orders, and Billing modules;
• Analyze business requirements and translate them into effective Salesforce solutions;
• Develop and configure CPQ rules, pricing logic, quote generation flows, and order processing;
• Collaborate with clients, Business Analysts, QA, and other developers to ensure successful project delivery;
• Participate in testing, deployment, and post-deployment support;
• Document solutions and contribute to internal knowledge sharing.

We are looking for

• 3+ years of experience with the Salesforce platform, including hands-on work with CPQ and Revenue Cloud;
• Strong knowledge of sales processes, pricing models, order lifecycle, and recurring revenue operations;
• Proficiency in declarative tools and Apex/Lightning development where needed;
• Experience in configuring complex product bundles, pricing, and approval workflows;
• Excellent communication skills in English;
• Ability to work independently in a remote, client-facing environment.

Will be a plus

• Salesforce certifications (e.g., CPQ Specialist, Revenue Cloud Consultant);
• Experience with related Salesforce products like FSL or Experience Cloud;
• Background in B2B sales, subscription models, or ERP integrations.

We are looking for a hands-on HubSpot specialist to own end-to-end HubSpot delivery and work directly with a US client. This is not an advisory-only role. You will scope the work, prepare and defend estimates, and take ownership of implementation once the project starts.

What you will do

• Communicate directly with the US client and partner, in English, without translators
• Run discovery and scoping, prepare estimates, and explain and defend them in front of the client
• Deliver HubSpot implementation: RevOps, workflows and automation, integrations, and related configuration
• Take ownership of HubSpot delivery from scoping through implementation
• Manage expectations and coordinate delivery under one accountable Client Partner

What we are looking for

• Strong hands-on HubSpot delivery experience, not just consulting or advisory
• Real implementation background: RevOps, workflows and automation, integrations
• Ability to independently scope work and estimate delivery
• Strong client-facing spoken English, suitable for direct communication with US clients
• Strong ownership and clear communication with non-technical stakeholders

Nice to have

• Experience leading scoping and solution discussions end to end
• Integrations and custom work across HubSpot Hubs
• Experience in a partner or agency delivery model

Format

Freelance, with potential for ongoing delivery if the project is sold. Fast process: we want to move within the next couple of weeks.

We are looking for creative thinkers who love to be on the cutting edge and to solve problems through technology. Are you ambitious, bold, and willing to become a part of the big world of innovations? Noltic is the place. We do not just deliver intricate solutions, but we care about our clients and help to overcome their business challenges. We’re ready to share best practices with you and to involve you in big projects right from the start. Ready to dive in? Join us!

What you will do

• Designing and implementing product requirements;
• Work in a highly agile environment, with product managers, engineers and customers using iterative methods;
• Communication with customers;
• Work with new and additional technology stacks as needed;

‍

We are looking for

• 2+ years of experience in programming (commercial or non-commercial) with examples of code at GitHub;
• Experience working with Apex/Visualforce, Salesforce1;
• Understanding of HTTP, JavaScript, and related technologies;
• Good Hands-on experience with customization (Apex Triggers, Classes & VisualForce), configuration (Formulas, Workflows, Approval processes, Custom objects and fields, SharingRules, Page layouts, Record types, Permission Sets, Reports and Dashboards) and Integration experience with Salesforce.com API;
• Good understanding of OOP;
• Intermediate and higher English level (Upper-Intermediate is a plus);
• Excellent communication skills;
• Analytical and algorithmic thinking;
• Readiness to new challenges, interesting information, and tricky tasks;
• Enthusiastic person with a ‘can do will do’ attitude;
• Technical education in Computer Sciences, Applied Mathematics or in related fields. We also consider students in their last year of studies

Will be a plus

• Experience in Lightning will be an advantage;
• Salesforce certifications is a huge plus.

DASH Financial Technologies is looking for a Senior or a middle-level tester to perform functional testing of our ultra-low latency applications.

Responsibilities:

• Manual testing of multiple backend applications (in Linux servers) which are used for routing orders from clients to US options and equity exchanges
  • Routing applications are pure backend, written in C++, no GUI
  • They are running on Linux platform
  • Low latency and high throughput are major factors
• Creating test plans, test cases, test reports
• Creating tickets/issues in JIRA
• Creating supporting documentation for testing in Confluence

Required skills:

• 4+ years of experience in QA, where 1+ year is as a server-side (Linux servers ) testing
• Profound knowledge in *nix platforms on an experienced user level (run applications, copy files, grep huge logs, cat, sed, vim/nano editors, bash scripting, etc.)
• Experience with SQL databases, e.g.: Oracle and/or Postgres
• Familiar with XML, messaging protocols, etc.
• Basic knowledge of TCP/IP stack, networking, etc.
• Good understanding of software development lifecycle
• Practical experience in implementing various test design techniques and testing methodologies
• Ability to combine good communication and technical skills
• Intermediate+ level of English
• Degree in Engineering, Information Technology, Computer Science, Math or other related disciplines is a plus
•  

Desired skills:

Degree in Engineering, Information Technology, Computer Science, Math or other related disciplines

• Knowledge of FIX protocol
• Experience/knowledge in Capital Markets domain (especially US equities and options)
• Knowledge of scripting languages (Python, bash) to be able to participate in automatic testing
• Аbility to investigate and catch on work with the current Python-based framework as an automation testing solution for FIX protocol

Technology stack:

• C++
• Python
• Oracle/Postgres DB
• CI/CD – TeamCity, Octopus
• FIX
• JIRA, Confluence

Are you passionate about transforming complex datasets into actionable insights that shape strategic decisions? This Senior Data Analyst role offers the chance to work on cutting-edge pricing optimization projects for global retail brands, leveraging advanced analytics to drive measurable business impact.

We at Sigma Software are looking for a Senior Data Analyst to join our Data Analytics and Pricing Optimization team. The role is senior-level, full-time, and based in Ukraine, Europe, with flexibility to collaborate with international teams.

Why join us? You’ll work alongside Data Scientists on innovative pricing experiments, contribute to projects that influence market positioning worldwide, and be part of a company that values innovation, global reach, and professional growth.
CUSTOMER
Our customer is a leading retail technology company specializing in pricing optimization software. They partner with global retailers to enhance profitability and competitiveness through data-driven strategies and advanced pricing models. Known for their innovative approach, they deliver solutions that combine business intelligence with cutting-edge algorithms to maximize value for clients.
PROJECT
The project involves implementing and optimizing a sophisticated pricing platform for large-scale retail operations. You’ll work on aligning platform capabilities with client needs, designing pricing experiments, and ensuring adoption through training and support.

Key Technologies: SQL, Python/R, Power BI, Tableau, Looker, Revionics, DemandTec

Job Description

• Analyze business and pricing processes to identify optimization opportunities
• Conduct discovery sessions to understand client needs and processes
• Recommend improvements based on best practices
• Align platform capabilities with client requirements
• Design and validate pricing experiments with Data Scientists
• Configure pricing platform for optimal client setup
• Deliver user training and ongoing support
• Monitor pricing performance and share insights
• Drive user adoption and recommend strategies to maximize platform value

Qualifications

• 5+ years in pricing analytics, data analysis, or related field
• Strong analytical and problem-solving skills
• Proficiency in Excel/Google Sheets and BI tools (Power BI, Tableau, Looker)
• Advanced SQL skills and proficiency in Python or R
• Understanding of data structures, modeling, and warehousing
• Experience in data cleaning and quality assurance
• Proven delivery of impactful analytics solutions
• Knowledge of market analysis, customer segmentation, and psychological pricing
• Excellent communication and stakeholder management skills
• Upper-Intermediate English or higher

WILL BE A PLUS

• Pricing strategy experience (cost-plus, value-based, competitive models)
• Dynamic pricing and price elasticity analysis
• AI/ML applications in pricing
• Familiarity with pricing intelligence tools
• Experience with retail pricing software
• Knowledge of pricing-related legal restrictions

Noltic is a Salesforce consulting and implementation partner helping mid-market companies design, implement, and scale Salesforce solutions. We work with international clients across US, EU, and UK, focusing on long-term partnerships, real business value, and complex Salesforce ecosystems.
‍

As our sales activities grow, we are looking for a BDR who enjoys reaching out to prospects, identifying new opportunities, and working closely with the sales team to generate qualified leads.

Role Overview

This is a senior, hands-on role for an experienced BDR who:

• can set up and improve lead generation processes
• propose and commit to realistic, result-driven KPIs
• works closely with Sales and participates in shaping lead generation strategy
• focuses on quality conversations, not mass outreach

You will be responsible for outbound lead generation and will be involved in first calls with prospects, helping qualify opportunities before handing them over to Sales

What you will do

• Own and scale the end-to-end B2B lead generation process within the Salesforce ecosystem.
• Design, launch, and optimize multi-channel outbound campaigns (LinkedIn, cold email, events, industry communities).
• Define, refine, and document Ideal Customer Profiles (ICPs) for Salesforce-related services and solutions in close cooperation with the CRO.
• Build, segment, and continuously improve high-quality lead lists.
• Track, analyze, and optimize key performance metrics: open rates, reply rates, meeting rates, acceptance rates, deliverability, and domain health.
• Run A/B tests on messaging, sequences, subject lines, and channels to improve conversion.
• Collaborate closely with Sales, Marketing, and Delivery teams to align messaging, value propositions, and feedback loops.
• Maintain and improve CRM data quality in Salesforce, ensuring pipeline accuracy and hygiene.
• Create and analyze reports and dashboards to provide visibility into lead generation performance.
• Manage email deliverability: domain and mailbox warm-up, sender reputation monitoring, and best practices implementation (SPF, DKIM, DMARC).
• Research, test, and introduce new lead generation, automation, and data enrichment tools.
• Contribute to process improvements and scaling of outbound and lead generation operations.

We are looking for

• 4+ years of experience in B2B lead generation, preferably in SaaS, IT services, or Salesforce consulting.
• Proven experience running and scaling outbound campaigns end-to-end.
• Advanced experience with LinkedIn Sales Navigator.
• Practical knowledge of outreach and automation tools such as Apollo, ZoomInfo, Lusha, Lemlist, Instantly, Reply.io, Outreach.io, or similar.
• Solid understanding of email deliverability principles and outbound best practices.
• Data-driven mindset with experience in analytics, experimentation, and optimization.
• Strong copywriting skills for concise, clear, and persuasive outreach messages.
• Fluent English.
• Fluent Polish.

• Ability to work independently and collaborate effectively with cross-functional teams.

   

Will be a plus

• Experience mentoring or leading junior lead generation specialists.
• Background in the Salesforce ecosystem or Salesforce consulting companies.
• Experience working with international markets (US, EU, UK).
• Understanding of SaaS sales processes and funnels.
• Experience working in digital, IT, or Salesforce-focused agencies.
• Familiarity with marketing automation or account-based marketing (ABM) approaches.
• German – B2 level.

Noltic is a place where every team member truly matters — and we mean it! So, where are you, our next Recruiter?

We are looking for someone based exclusively in Lviv or Wrocław, who would be able to work from the office at least 2 days per week.

In this role, you’ll own the full recruitment lifecycle, from sourcing and interviewing to offer and onboarding, while working closely with C-level management, HR, and Marketing to build and execute an effective hiring strategy.

If you’re looking for a company you’ll genuinely enjoy being part of — and proudly tell others about — we’d love to meet you!

‍

What you will do

• Collaborate with the business to identify job requirements and develop effective position profiles;
• Provide a full-cycle recruitment process according to company standards;
• Сreate a pipeline of new candidates and nurture the existing ones;
• Sourcing through professional networks, databases, referrals, job sites, etc., creating new ways to engage candidates through sourcing and social media;
• Daily communication with potential candidates, conduct pre-screens, interviews and provide information about the company, ensure a positive candidate experience throughout the recruitment process;
• Prepare weekly status reports;
• Collaborate with C-level management, HR and marketing to develop and execute an effective recruiting strategy.

We are looking for

• 3+ years of previous experience in IT Recruiting;
• Experience with recruiting for positions in the global market (Poland, EU, Eastern Europe region, LATAM);
• Solid knowledge of sourcing techniques and strategies, ability to implement and develop them;
• An entertaining conversationalist with a good sense of humor and positive attitude;
• Excellent written, verbal communication and negotiation skills;
• Upper-Intermediate or higher level of English.
• Result-oriented, responsible, creative mindset;
• Ability to work independently and help (mentor) other team members;
• Enthusiastic person with a ‘can-do’ approach.

Will be a plus

• Experience with Salesforce vacancies is a huge advantage.

About Five Jars

Five Jars is a US-based digital product and engineering company with a distributed team across the United States and Europe.

For nearly 10 years, we have designed, built, integrated, and supported complex digital platforms for nonprofit organizations, membership-based organizations, cultural institutions, healthcare organizations, and other mid-market clients.

Our work includes digital products and platforms, custom integrations, portals and self-service experiences, web and mobile applications, managed services, and our own SaaS products, Screen Pulse and Deyra.

We are now evolving our commercial direction, with a stronger focus on digital products, integrations, platforms, automation, managed services, and recurring product revenue.

We are looking for a hands-on commercial leader who can take ownership of this transition from the business development and sales side.

The Role

This is not a traditional sales management position.

Initially, you will be the primary individual contributor responsible for business development, sales, and presales. You will personally generate and qualify opportunities, run discovery calls, prepare proposals, negotiate, follow up, and close deals.

At the same time, you will help rebuild and improve Five Jars’ commercial function, identify what works, refine our positioning and target markets, establish repeatable acquisition channels, and eventually build a small sales and business development team.

The core mission of the role is simple: build a practical and repeatable commercial function that consistently creates qualified opportunities and converts them into revenue.

What you will do

• Own both pipeline creation and sales conversion, from initial outreach or inbound inquiry through contract signature.
• Build and execute a focused lead-generation strategy across outbound, inbound, referrals, partnerships, previous opportunities, existing clients, events, and other relevant channels.
• Define and refine ICPs, buyer personas, target accounts, priority markets, and qualification criteria.
• Run business-focused discovery calls, identify client needs, stakeholders, budgets, timelines, and decision processes, and translate them into clear commercial solutions.
• Prepare proposals, estimates, presentations, follow-ups, and commercial materials, and independently close straightforward opportunities.
• Lead larger and more complex opportunities, involving founders or technical specialists when their input is needed.
• Review Five Jars’ existing sales process, CRM pipeline, proposals, lost opportunities, and lead sources, and identify where opportunities are being lost.
• Improve qualification, discovery, sales stages, CRM discipline, forecasting, follow-up, sales materials, and commercial KPIs.
• Work with company leadership to refine Five Jars’ go-to-market direction, service packaging, positioning, pricing, target industries, and commercial messaging.
• Develop existing client accounts through consultative conversations around integrations, modernization, digital products, automation, AI-enabled functionality, managed services, and other relevant opportunities.
• Support the commercial development of Five Jars’ SaaS products, Screen Pulse and Deyra, including discovery, demos, proposals, closing, and market feedback.
• Develop referral, technology, agency, and industry partnerships.
• Work closely with marketing, delivery, engineering, and company leadership.
• Over time, identify which commercial capabilities should be added, participate in hiring, and build and manage the future commercial team.

What we are looking for

• Strong experience owning the complete B2B sales cycle in custom software development, digital products, systems integration, digital agencies, or related professional services.
• Proven experience personally generating, qualifying, progressing, and closing opportunities.
• Strong track record selling services to clients in the United States.
• Experience closing mid-market technology or professional services deals, not only low-cost SaaS subscriptions.
• Strong discovery, negotiation, objection-handling, and closing skills.
• Experience preparing proposals, statements of work, estimates, presentations, and RFP responses.
• Ability to understand software delivery well enough to communicate credibly with both business and technical stakeholders.
• Experience building or improving sales and business development processes in an environment where the function was not yet fully established.
• Strong CRM discipline and ability to work with pipeline data and forecasting.
• Ability to operate independently without extensive day-to-day involvement from founders.
• A hands-on mindset. You should be comfortable doing the work yourself before building a team around it.
• Strong written and spoken English, C1-C2 level for non-native speakers.
• Based in Europe or the US, with meaningful overlap with US Eastern Time business hours.

Strong plus

• Experience selling both professional services and software products, building business development functions, working with HubSpot, developing partnerships, or selling digital products, integrations, portals, platforms, SaaS, or managed services.
• Experience or existing relationships in nonprofit, membership, healthcare, fitness, cultural, education, or association markets would also be valuable.

This role may be a strong fit if you are someone who

• Is commercially ambitious but realistic, comfortable with ambiguity, proactive, self-directed, and able to make decisions without waiting for detailed instructions.
• You care more about qualified pipeline and revenue than outreach volume or vanity metrics. You are comfortable challenging assumptions, testing new approaches, and building structure without creating unnecessary bureaucracy.
• You should also genuinely enjoy being hands-on. This is not a role where proposals, follow-ups, outreach, or discovery are delegated to an existing sales team from day one.

What you will have

• You will have access to Five Jars’ existing clients, case studies, proposals, HubSpot data, historical opportunities, and previous commercial efforts.
• You will work directly with company leadership and receive technical support from delivery and engineering specialists for complex opportunities. You will also have support from the existing marketing resource for website, content, campaigns, and sales materials.
• You will have significant ownership of the commercial function and the opportunity to influence sales processes, service packaging, positioning, commercial tools, and future go-to-market direction.
• Once a repeatable commercial model is established, you will have the opportunity to build the future sales and business development team.

What we offer

• Full-time remote work.
• Fixed compensation plus performance-based commission with no artificial earning ceiling.
• Significant ownership and autonomy in building the commercial function.
• Direct access to company leadership.
• Opportunity to influence Five Jars’ future commercial direction.
• Paid vacation, sick leave, and public holidays.
• Professional development and support for relevant industry events.
• Flexible working hours with required overlap with US business hours.

We are looking for a Night Shift Customer Support Specialist to join our team and help ensure timely communication with our customers during overnight hours. 

Working Schedule Monday to Friday, 11:00 PM – 7:00 AM (CET)

What you’ll do

- Respond to incoming customer support tickets in English 

- Monitor and process incoming emails 

- Provide customer responses using established templates and guidelines 

- Maintain response times in accordance with internal standards 

- Work with internal tools, including email, the admin panel, and AI-assisted support tools 

- Take on additional support-related responsibilities as the role evolves

What we’re looking for

- Ability to work independently and manage a high volume of requests 

- Attention to detail and consistency when following response templates 

- Comfortable working with web-based tools, email systems, and internal platforms 

- Intermediate English or higher 

- Ukrainian language proficiency

- Experience in customer support is a plus but not required

What we offer

- A fast-growing environment with minimal bureaucracy 

- Support for professional development 

- 15 paid vacation days 

- 15 paid sick days 

- 5 paid days off 

- Benefit bar

We are looking for a Senior FSL Developer to join our team and work on complex Salesforce implementations for international clients. In this role, you will be responsible for designing, developing, and scaling Salesforce solutions, collaborating closely with technical and business stakeholders, and mentoring junior team members

‍

What you will do

• Design, develop, and maintain scalable Salesforce solutions with a strong focus on Field Service Lightning (FSL).
• Customize Salesforce Field Service to support complex field service processes and business requirements.
• Develop custom functionality using Apex, Lightning Web Components (LWC), SOQL, and Flows.
• Configure and extend key FSL capabilities, including Work Orders, Service Appointments, Service Resources, Service Territories, Skills, Operating Hours, and Scheduling.
• Work with FSL scheduling and optimization, including understanding of scheduling policies and optimization rules.
• Develop and maintain integrations between Salesforce and external systems using REST/SOAP APIs and other integration patterns.
• Analyze technical requirements and translate them into scalable Salesforce solutions.
• Participate in technical discovery sessions with clients and provide recommendations on Salesforce architecture and implementation approaches.
• Troubleshoot and optimize existing solutions, ensuring high performance and maintainability.
• Collaborate closely with Solution Architects, Business Analysts, QA Engineers, and other developers.
• Conduct code reviews and contribute to development standards and best practices.
• Support less experienced developers through technical guidance and mentoring.

We are looking for

• 5+ years of commercial Salesforce development experience.
• Strong hands-on experience with Salesforce Field Service / Field Service Lightning (FSL).
• Experience with FSL scheduling, dispatching, and mobile workforce management.
• Experience with Apex, Lightning, JavaScript, SOAP/ REST APIs.
• Expert in the following clouds: Sales Cloud, Service Cloud, Experience Cloud.
• Experience with integration using various approaches;
• Excellent knowledge of Salesforce limits, ability to overcome the limits, ability to write highly scalable applications; knowledge of Salesforce strengths & weaknesses;
• Solid understanding of web technologies, OOP concepts & best practises, data structures, algorithms; ability to design & develop highly scalable functionality;
• Great knowledge of Database Design; experience analyzing queries, designing complex data structures;
• Experience debugging & reviewing code;
• Multiple Salesforce certifications demonstrating current skills as a developer;
• Experience with CI/CD and Salesforce DevOps-related tools;
• Upper-Intermediate and higher English level;
• Excellent communication skills;
• Proficiency with LLMs tools for Salesforce development.

Will be a plus

• Salesforce certifications, especially Salesforce Certified Platform Developer II and/or Salesforce Field Service Consultant.
• Experience with Salesforce Service Cloud.
• Experience with complex third-party integrations.
• Experience with MuleSoft / DataWeave.
• Experience working on large-scale Salesforce implementations.
• Previous experience in a consulting or client-facing environment.