Jobs at Djinni

About the role
We're a crypto casino / iGaming product looking for an SMM specialist to own our Twitter (X) and grow our audience.

Responsibilities

• Full management of our Twitter (X) account: content plan, posts, threads, replies, engagement
• Writing posts that attract new and target audiences
• Tracking trends in crypto and gambling Twitter and reacting quickly to news
• Community work: replies, reposts, collabs, activities (giveaways, contests, etc.)
• Analyzing metrics (reach, engagement, follower growth) and adjusting strategy
• Helping with influencer partnerships (based on interest and experience)

Requirements

• Experience running a Twitter (X) account for a product or brand, with growth cases to show
• Ability to write engaging posts in English and a solid feel for the Twitter format
• Understanding of the crypto market and its audience
• Self-driven, able to keep a consistent posting schedule

Nice to have

• Experience with crypto casinos, iGaming, or crypto projects
• Knowledge of the Twitter influencer landscape: who's who, how to approach them, typical rates
• Experience with analytics and scheduling tools

We are looking for a Casino Manager with hands-on experience in online casino operations who will take ownership of the day-to-day casino product: game content, lobby management, bonuses, providers, performance analysis, and player-related cases.

We need someone who understands how an online casino works from the inside — comfortable working with Casino Admin Panels, configuring bonuses, analyzing game performance, and investigating game and bonus-related issues.

What You Will Do

Casino Content & Lobby Management

• Manage the game lobby, categories, filters, and game collections.
• Manage game positioning across Featured, Recommended, New Games, and other sections.
• Create seasonal and promotional game collections.
• Monitor game performance and optimize visibility and positioning.
• Control game availability and GEO restrictions.
• Coordinate new game releases, replacements, and removals.

Game Providers Management

• Communicate with game providers and aggregators on operational and promotional topics.
• Coordinate the integration and launch of new providers and games.
• Coordinate new releases, promotional activities, and special conditions.
• Handle operational and technical game-related issues.
• Work with game sessions, rounds, bet/win discrepancies, and other game incidents.
• Monitor the performance of individual games and providers.

Casino Performance & Analytics

• Monitor key Casino KPIs: GGR, NGR, turnover, bets, active players, deposits.
• Analyze game and provider performance.
• Identify top-performing and underperforming casino content.
• Analyze player behavior and gaming preferences.
• Prepare regular reports and recommendations based on performance data.

Casino Promotions & Bonuses

• Plan and launch casino promotions.
• Create and configure bonuses in the Casino Admin Panel.
• Control bonus mechanics, activation conditions, and eligibility criteria.
• Ensure bonuses are available to the correct player segments.
• Monitor automated bonuses and verify correct bonus crediting and wagering.
• Work closely with CRM/Retention teams on casino-related campaigns.
• Analyze bonus and promotional campaign performance.

Retention & VIP

• Collaborate with CRM/Retention teams on casino-related campaigns.
• Define and manage casino player segments.
• Prepare relevant offers for VIP and high-value players.
• Use player and gaming data to support retention and reactivation campaigns.

Player Cases & Troubleshooting

• Handle game and bonus-related cases escalated by the Support team.
• Investigate game sessions, rounds, bets, wins, and bonus history in the Admin Panel.
• Resolve cases involving stuck games, missing bets/wins, incorrect bonus crediting, or wagering issues.
• Request additional information from providers and aggregators when required.
• Make decisions on cases and provide Support with the final resolution.
• Identify recurring issues and coordinate their resolution with relevant teams.

Player Feedback & Compliance

• Monitor player feedback across review and affiliate platforms.
• Identify recurring complaints, product issues, and negative trends.
• Coordinate with Support/Operations on relevant player cases.
• Escalate critical issues to responsible teams.
• Use player feedback to identify opportunities to improve casino content and product experience.
• Control GEO and game restrictions.
• Ensure casino operations comply with Responsible Gambling requirements together with relevant teams.

What We Expect

• 1+ year of experience in iGaming / online casino.
• Hands-on experience working with a Casino Admin Panel.
• Mandatory experience configuring and managing casino bonuses.
• Understanding of key Casino KPIs: GGR, NGR, turnover, bets, active players, deposits.
• Understanding of game lobby management, casino content, player segmentation, and promotional mechanics.
• Ability to analyze performance data and make data-driven decisions.

Will be a plus:

• Experience working directly with game providers and aggregators.
• Experience investigating game sessions, rounds, bets, wins, and bonus history.
• Experience resolving complex game and bonus-related cases.
• Experience working with VIP / high-value players.
• Experience collaborating with CRM/Retention teams.

We're looking for a commercially sharp payments professional to own our PSP and payment-provider ecosystem from the business side - spotting the next great provider before competitors do, negotiating terms that actually move the needle, and making sure every contract we sign is one we're happy to live with.

This is a business development and relationship role, not a technical one. You won't be configuring gateways - you'll be researching the market, building the pipeline, sitting across the table in negotiations, and keeping our contracts and compliance position airtight. You'll work closely with our PSP Integrations Manager (who owns the technical build) plus Legal, Compliance and Finance.

What you'll do

• Continuously research the payments landscape and competitor payment offerings - know who's entering the market, who's improving pricing, and where we have a gap before it becomes a problem.
• Build and manage a pipeline of prospective PSPs, acquirers, aggregators and local payment-method providers, and represent us at industry events.
• Lead commercial negotiations - processing fees, FX, reserves, settlement terms, SLAs - backed by real market benchmarking.
• Own contract and business-terms management end to end: coordinate redlines with Legal, track renewals well ahead of expiry, and maintain a single source of truth for every provider's commercial terms.
• Coordinate with Compliance on licensing fit and KYB onboarding for every new provider, before anything reaches signature.
• Manage ongoing commercial relationships with key providers, including quarterly business reviews.
• Report regularly to Payments leadership on pipeline, negotiation status, renewal risk and market intelligence.

What we're looking for

• 4+ years in payments business development, commercial partnerships or PSP/vendor relationship management - ideally in iGaming, fintech or another regulated high-risk online sector.
• A track record of negotiating and closing provider contracts, with real, quantifiable outcomes.
• Contract-literate: comfortable reading and challenging fee schedules, reserve terms, SLAs and termination clauses.
• A researcher's instinct - you build market intelligence proactively, not just react to what lands in your inbox.
• Working knowledge of the payments landscape relevant to iGaming (card acquiring, APMs, wallets, open banking, crypto, local methods).
• Comfortable coordinating with Compliance/Legal as a routine part of the job.
• Strong written and verbal negotiation skills.

Nice to have

• An existing network of PSP/acquirer/aggregator contacts in iGaming.
• Negotiation experience across multiple Tier-1 markets (UK/IE, Canada, ANZ, DACH, Nordics, Benelux).
• Experience with vendor KYB/compliance onboarding processes.
• Experience building a market-intelligence or competitor-tracking function from scratch.

What's on offer

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

This position entails a schedule that is not always the standard Monday-Friday 5-day workweek, shifts may fall on weekends or in the evening.

The Role

We're looking for a strategic, data-driven Head of VIP to own the design, performance, and continuous optimization of our VIP retention program across T1 and T2 casino markets. You'll set the strategy, bring innovation, novel ideas, own the numbers, and lead through a dedicated VIP Team Leader who runs day-to-day execution. You'll spend your time on segmentation, cohort analysis, program design, and cross-functional influence, stepping into the player-facing world only for your top 10–20 Tier-1 accounts and genuine crisis escalations.

What You'll Own

• Strategic Analytics: Design and maintain our multi-tier segmentation (Mass Market / Pre-VIP / VIP) and cohort framework (Active, Churn, Reactivated, New), and deliver 7-day, 14-day, and monthly performance intelligence across every project and market.
• Program Strategy and Tactics: Own the annual VIP Retention Marketing Calendar — campaign design, offer mechanics, seasonal activations, and a structured testing roadmap.
• Retention & Reactivation: Build predictive churn early-warning capability, design win-back mechanics, and personally step in on high-stakes closure situations escalated by your Team Leader.
• Business Performance: Own retention rate, churn reactivation, NGR/deposit growth, LTV, bonus efficiency ratio, and surplus margin — and report on them monthly to leadership.
• Cross-Functional Leadership: Partner with Product, Marketing, CRM, Compliance, and Finance to keep VIP strategy aligned with the wider business, and represent the segment at board level.
• Team Leadership: Set the department's KPI framework and give strategic direction to your VIP Team Leader — who owns scheduling, coaching, QA, and the day-to-day player relationship.

What We're Looking For

• Proven track record building or scaling a VIP program in iGaming/gambling, ideally across regulated T1/T2 markets.
• Fluency with the metrics that actually run a VIP book: NGR (not just GGR), cohort-based LTV, LTV:CAC, bonus efficiency, and surplus margin.
• Experience leading through a manager layer rather than running a desk personally — comfortable setting direction and holding a Team Leader accountable to KPIs, not doing the coaching yourself.
• Strong cross-functional influence — you've shaped Product, Marketing, and Compliance decisions with data, not just requested changes.
• Working knowledge of the regulatory constraints that shape VIP marketing in T1/T2 markets (e.g. UK affordability checks, MGA/EU advertising rules, responsible gambling obligations).

🎓 Education & Experience:

• Bachelor’s degree in Business, Marketing, or a related field.
• A minimum of 3 years of experience in VIP management or a similar role, with at least 2 years in a leadership position.

🌍 Why You Should Join Us

• Competitive Compensation: Enjoy a highly competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with ample opportunities for learning and growth.
• Exciting Challenges: Join a forward-thinking, fast-growing company at the forefront of the iGaming industry.

Ready to take your VIP expertise to the next level? Apply now and help us redefine the VIP experience, shape the future of player engagement, and make a lasting impact in the iGaming world.

🚀 Apply today and become part of something truly special! 🚀

Are you the person who gets called when deposits start failing - and actually knows why? We're looking for a payments specialist to own the performance, integrations and provider relationships behind every deposit and withdrawal across our B2C brand portfolio and B2B platform. This isn't a purely commercial relationship-management role. You'll be hands-on with routing configuration, decline-code diagnosis, PSP integrations, and fraud-pattern collaboration - with real accountability for hitting 75%+ acceptance on first deposits and 85%+ on repeat deposits.

What you'll do

• Monitor acceptance and conversion daily/hourly, diagnose deterioration by provider, route, BIN and decline code, and optimise routing, cascading and 3DS strategy.
• Own the payment incident log - coordinating PSPs, Engineering, Risk and Support through to root cause and resolution.
• Be the primary commercial and operational contact for our PSPs, acquirers, aggregators and banking partners, running regular business reviews.
• Partner with Risk, Fraud and BI to spot suspicious deposit/withdrawal patterns and feed payment intelligence into detection models.
• Support our B2B platform with reusable integration standards, connector documentation and client onboarding.
• Test and validate new and existing payment methods and PSP integrations across Tier 1 brands, reporting results and flagging issues
• Design and implement test strategies and automation frameworks specifically for payment/PSP flows
• Build and maintain test scripts, test suites, and libraries covering functional and non-functional payment integration testing
• Analyze transaction data and payment flow quality to proactively identify issues and drive improvements
• Maintain and improve CI/CD pipelines related to payment integration testing
• Maintain fully integrated test automation covering the infrastructure layer of payment-related client applications
• Collaborate closely with Payments, Product, Compliance, and Engineering teams to validate new PSP partnerships and payment method launches
• Identify new tools and approaches to improve automation coverage for payment testing
• Ensure all payment integrations meet regulatory, security, and Tier 1 brand compliance standards before go-live

What we're looking for

• 3+ years in online payments, with real operational ownership - not just account management.
• 2+ years in iGaming, betting, fintech-for-gambling, or another regulated high-risk online sector.
• 3+ years of QA/testing experience, including hands-on work testing payment systems or PSP integrations
• Hands-on experience configuring payment gateways or orchestration platforms (e.g. PaymentIQ, Praxis, Corefy, BridgerPay or similar).
• Comfortable reading transaction-level data - APIs, webhooks, decline codes, 3DS flows - and turning it into a fix.
• Working knowledge of fraud, chargebacks, KYC/AML dependencies and PCI-relevant payment-risk controls.
• Strong Excel/BI skills; SQL or hands-on data analysis is a strong plus.
• Willing to participate in a structured on-call rota for critical payment incidents.
• Strong analytical skills - able to trace transaction flows, identify discrepancies, and troubleshoot integration issues end-to-end
• Solid QA methodologies knowledge (test planning, test case design, defect lifecycle)
• Java core knowledge
• Tools and technologies: Maven/Gradle, TestNG, REST Assured, Git, SQL (PostgreSQL)
• CI/CD basic understanding
• Experience working in a microservices architecture

Nice to have

• Experience spanning both B2C and B2B payment delivery.
• Tier-1 market depth.
• Direct (non-aggregator) integration experience.
• Exposure to fraud-model feature design alongside a data science team.

What we offer

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Important

This position entails a schedule that is not always the standard Monday-Friday 5-day workweek, shifts may fall on weekends or in the evening.

We’re launching a new product  and looking for a hands-on Marketing Manager who can take ownership of go-to-market and first traction.

Responsibilities:
 •  Market & competitor research
 •  Positioning and value proposition
 •  Building and testing acquisition funnels
 •  Running paid traffic (Meta / Google)
 •  Landing pages optimization
 •  Analytics (CAC, CPL, conversions)
 •  Working with early sales
 •  Developing partner channels

Requirements:
 •  Experience launching products or new directions
 •  Strong understanding of funnels and unit economics
 •  Data-driven mindset
 •  Ownership and proactiveness

Nice to have:
 •  Startup experience
 •  CRM
 •  Partner / affiliate marketing

What you get:
 •  Real ownership
 •  Fast decisions
 •  Direct impact on revenue

We’re not looking for someone to “just send campaigns.” We’re looking for a Retention Manager who truly understands how an online casino works from the inside — from bonus mechanics to player psychology and bottom-line impact.

If you speak the language of numbers, know how to move KPIs, and have real experience managing player lifecycles in Tier 1–2 markets — let’s talk.

Your responsibilities will include:
 

• Plan, launch, and optimize personalized retention campaigns across the full player lifecycle: welcome, reactivation, churn-prevention, VIP retention;
• Build smart player segmentation models based on behavior (FTD patterns, frequency, average bet, risk levels, etc.);
• Partner with analysts to dive into key metrics: LTV, ARPU, FTD-to-deposit ratio, retention rates, churn, GGR;
• Develop and refine bonus strategy — including FS, cashback, deposit/non-deposit promos, VIP levels — in line with geo/license limits;
• Run multichannel campaigns (email, push, in-app, more) with A/B testing and content variants;
• Work closely with VIP, Product, and Support teams to hit retention and PnL goals;
• Monitor the effectiveness of promo tools (jackpots, quests, tournaments), and push new mechanics with the Product team;
• Adapt retention strategy for Tier 1 and Tier 2 markets based on actual performance, not assumptions.

What we expect from you:

• 3+ years in retention or CRM inside an online casino team;
• Deep understanding of casino business model, bonus mechanics, and key verticals (slots, live, crash, tables);
• Data-savvy: confident in Excel/Google Sheets, Looker, Power BI, Tableau, or similar tools;
• You can forecast based on behavioral data and past campaign performance;
• Hands-on experience with ESP/CRM platforms like Optimove, Smartico, Braze, Salesforce, Customer.io, etc;
• Strong track record with reactivation flows and tiered retention strategies.

What We Offer:

• Work from anywhere: full remote flexibility or the option to work from our office;
• Flexible working hours so you can stay productive while maintaining work-life balance;
• Growth opportunities: as we scale, you’ll have space to develop your career and grow into a strategic leadership role;

If this sounds like you — we’d love to see your CV!
We value initiative, support bold ideas, and believe in working as a team.

Tester | E-commerce

We are looking for a Tester to join our team and work on complex e-commerce web projects and our own product.

Responsibilities:

Manual testing of web applications;

Analysis of business processes and requirements;

Preparing test cases and defect reports;

Functional, usability and performance testing;

Close collaboration with the development team.

Requirements:

Previous experience as a Tester;

Good knowledge of software testing fundamentals;

Analytical thinking and attention to detail;

Understanding of business processes;

Responsibility, self-organization and ability to work in a team;

Higher education.

We offer:

Official employment and compensation linked to EUR;

Employee reservation (military exemption / booking);

Interesting and challenging e-commerce projects;

Professional growth and training opportunities;

Social benefits package;

Monday–Friday, 9:00–18:00 with some flexibility.

Students are not considered.

Possess overall responsibility for the successful planning, execution, monitoring, control, and completion of projects according to the agreed scope, time, cost, and quality criteria.
A solid understanding of the web design process is crucial for this role.

Responsibilities:

- Managing websites support and maintenance;
- Managing client communication on website projects;
- Communication with design and development teams on web projects, containing a PM, BE Developer, FE Developer, Designer, and QA tester;
- Weekly company meetings, daily project meetings,
- The candidate must have excellent knowledge of the web design process and be able to work with various team members to ensure projects meet standards, deliverables, and timeframe;
- Technical SEO;
- Ahrefs/Semrush Website Audit;
- Google Search Console Website Audit;
- Microsoft Bing Webmaster Tools Audit.

Required skills:

- Excellent English communication & grammar skills;
- Basic knowledge of HTML and CSS;
- Knowledge of WordPress, Shopify and Webflow is a plus;
- Understanding of Web Design and UX interface design;
- Ability to communicate with clients directly;
- Ability to suggest ideas and practices improve the outcome of the project and meet project goals;
- Ability to work efficiently and produce work in a timely manner;
- Driven to succeed and generate results for clients;
 

Ability to work (GMT+2) hours (10 am to 7 pm);
We are a growing digital agency and are seeking to make IMMEDIATE hires.

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

We are looking for a System Analyst to join our engineering team and help design, specify, and evolve distributed systems and integrations.

You will work closely with Product Managers, Solution Architects, Backend Engineers, QA, DevOps, and external integration partners. The role combines business process analysis with hands-on system design: APIs, data models, integrations, events, workflows, and technical specifications.

Responsibilities

• Analyze business requirements and transform them into clear system requirements and technical specifications.
• Design interactions between microservices, external systems, and third-party providers.
• Define REST API contracts, request/response models, validation rules, error handling, and API behaviour.
• Design asynchronous integrations using Kafka and event-driven patterns.
• Create sequence diagrams, activity diagrams, state diagrams, data-flow diagrams, and other technical documentation.
• Define data models and database-level requirements, primarily for PostgreSQL.
• Describe business and system workflows, including alternative flows, error scenarios, retries, and edge cases.
• Participate in solution design together with Solution Architects and engineering teams.
• Maintain and improve OpenAPI specifications and integration documentation.
• Analyze existing systems and identify dependencies, limitations, and required changes.
• Support development and QA teams during implementation and testing.
• Participate in backlog refinement, technical discussions, and estimation.
• Work with external providers and analyze their APIs, specifications, and integration requirements.
• Ensure consistency between business requirements, architecture, API contracts, and implemented behaviour.

We’re working on a product that powers real conversations — an intelligent call center platform built to handle serious communication volumes. Think smart call routing, live dashboards, VoIP, and deep CRM integrations. The system is already running, already growing, and needs an engineer who wants to help shape where it goes next.

📍 Lviv / Remote · Full-time · 3+ years · English Upper-Intermediate

Stack:

.NET 6+ / C# · React.js · TypeScript · MS SQL Twilio · WebRTC · SignalR · Azure (optional)

What You’ll Do:

→ Build and maintain features across the full stack

→ Integrate telephony and CRM systems via APIs

→ Work on performance and scalability

→ Take part in code reviews, estimations, and tech discussions

What We’re Looking For:

→ 3+ years with .NET (C#) and React.js in commercial projects

→ Good understanding of web architecture and client-server communication

→ Experience with REST APIs, relational databases, Git

→ English B2

What’s in It for You

✦ Stable long-term project

✦ Mentorship and regular growth conversations

✦ Remote or hybrid

✦ 18 vacation + 5 sick + 10 extra days off per year

✦ Accounting support, office lunches, team events

✦ Work Anniversaries -Special gifts to celebrate milestones.

CordyTraff is a growing SEO and digital marketing agency. We build websites, grow organic traffic, and develop tools that help our team work more efficiently.

We’re looking for a Junior / Junior+ Developer who uses AI coding tools every day and enjoys turning practical ideas into working solutions.

What you’ll work on

• Write scripts that automate repetitive tasks, process data, and connect tools.
• Build and improve website generators for creating and updating sites at scale.
• Update and maintain existing websites, including layouts, features, integrations, and bug fixes.
• Maintain and extend our internal technical dashboard.
• Identify opportunities to simplify workflows and reduce manual work.
• Support the team with technical requests, troubleshooting, and small tools that make everyday work easier.

How we work

AI is part of our daily development process. You should feel comfortable using tools such as Claude Code and Cursor to explore codebases, plan changes, write code, and debug issues.

We value the ability to give AI clear instructions, provide the right context, and check its output. Understanding what you deliver matters just as much as getting it done.

You’ll work across several projects, organise changes in GitHub, and keep tasks moving with clear priorities and regular communication.

What we’re looking for

• Practical experience with Claude Code, Cursor, or similar AI coding tools.
• Familiarity with Git and GitHub, including branches, commits, and pull requests.
• Foundational knowledge of HTML, CSS, JavaScript, and React.
• The ability to understand existing code, make changes, and troubleshoot problems.
• Some experience writing scripts or building automations, whether for personal projects, freelance work, or a previous role.
• A basic understanding of APIs and how to connect different services.
• An organised approach to tasks and the initiative to ask questions when something is unclear.
• Enough English to work with documentation and communicate about technical tasks.

You don’t need to be an expert in every area. We’re looking for solid fundamentals, evidence that you build things, and a willingness to learn.

Nice to have

• Experience with Node.js, Python, or TypeScript.
• Familiarity with website generators, reusable templates, or bulk content workflows.
• Experience with dashboards, databases, or third-party integrations.
• Basic knowledge of deployment, hosting, and technical SEO.

What we offer

• Remote work with flexible hours and agreed collaboration time.
• Paid vacation, public holidays, and sick leave under clearly agreed terms.
• Company-paid access to the AI tools you need.
• A small, ambitious team and direct collaboration with the founders.
• Varied projects with visible impact on how the business operates.
• Space to suggest improvements and put your ideas into practice.
• Regular feedback, compensation reviews, and opportunities to grow into greater responsibility.
• Performance bonuses based on clear, agreed goals.

Our hiring process

We keep the process straightforward, with a maximum of three stages:

1. Introductory call — Get to know each other, discuss your experience, and tell you more about the role and our team.
2. Technical interview — Walk through your projects, explore how you use AI tools, and discuss your approach to coding, automation, and troubleshooting.
3. Final call & offer discussion — Align on expectations, answer any remaining questions, and discuss compensation, working arrangements, and your start date.

We’re looking for a Senior Product Designer to join the Product Design team of one of Europe’s leading online pharmacies.

You’ll work as an embedded designer, taking ownership of end-to-end product experiences across web and mobile — from understanding the problem and exploring solutions to delivering and refining the final product.

This is a product-focused role for someone who is comfortable working with complex systems, multiple user needs, and highly regulated environments. You’ll work closely with Product Owners and engineers and contribute to decisions beyond the UI — including user experience, product logic, and priorities.

What you’ll do

• Lead design for high-impact customer journeys such as onboarding, checkout, e-prescriptions, and repeat orders
• Design end-to-end experiences across web and mobile, from discovery to shipped solution
• Work closely with Product Owners and engineers to shape scope, priorities, and solutions
• Use qualitative research and product data to inform and validate design decisions
• Work with complex user flows, information architecture, and multiple types of users
• Contribute to and evolve the product’s design system, with accessibility built in
• Present and defend your design decisions to product, engineering, and business stakeholders
• Raise the quality of design work through critiques, clear documentation, and knowledge sharing

What you bring

• 5+ years of experience in Product Design, with shipped work on complex B2C web and mobile products
• Strong understanding of UX, UI, user flows, information architecture, and product thinking
• Experience designing complex digital products rather than primarily websites or marketing pages
• A portfolio demonstrating your design process, problem-solving approach, and impact — not just polished final screens
• Experience working with design systems and strong hands-on Figma skills
• Good understanding of accessibility standards (WCAG)
• Ability to work with qualitative research and product data to support design decisions
• Strong communication skills and the ability to clearly explain and defend your decisions
• Confident English communication skills
• Healthcare experience is a strong plus, especially in e-pharmacy, healthcare products, e-commerce, or other regulated environments
• German is a plus

Why this project

• Work on a large-scale healthcare product used by millions of people
• Solve complex product and customer experience challenges across the entire user journey
• Work closely with an experienced product, design, and engineering team
• Have a real impact on the product beyond individual screens and features
• Build strong, meaningful case studies for your portfolio

Scale Global Payments with Corefy 🚀

We are Corefy — a fast-growing Ukrainian PayTech SaaS product powering online payment orchestration worldwide since 2016. Our engine consolidates 600+ payment methods and vendors into a single integration, partnering with tech giants like Stripe, Apple Pay, Google Pay, Mastercard, Visa, and AWS.

We’re expanding our Customer Success team to drive business growth, maximize client lifetime value, and build strategic partnerships across high-load global markets.

💡 Why This Role Matters

As a Customer Success Manager, you are the strategic growth driver. Your mission is to dive deep into client business models, unlock new revenue streams, optimize payment metrics, and turn top-tier B2B accounts into long-term strategic partners. It’s all about strategy, negotiation, NRR, and real business impact. ✨

💼 What You’ll Drive

• Own a High-Value Portfolio: Lead relationships with key B2B accounts, build 6-month Success Plans for Tier 1–2 clients, and turn churn risks into retention wins.
• Run Strategic QBRs: Analyze payment analytics, uncover processing bottlenecks, prepare compelling data stories, and lead Executive Business Reviews.
• Fuel Expansion (Upsell & Cross-sell): Proactively identify growth triggers, pitch new platform modules, and expand client processing volumes (+20% account growth YoY).
• Guide Onboarding & Strategy: Drive smooth post-contract execution, manage commercial negotiations, and partner with Product & TAM teams during high-priority account initiatives.

🚀 What Success Looks Like in Your First 90 Days

• Fully map out your client portfolio, revenue drivers, and growth levers.
• Roll out tailored 6-month Success Plans for key Tier 1–2 accounts.
• Deliver 10+ actionable, revenue-generating recommendations to strategic clients.
• Co-author 2 high-impact Customer Success case studies alongside the TAM team.

🎯 Who You Are

• 2+ years of battle-tested experience in Customer Success, Account Management, or B2B Sales/BizDev with direct ownership of revenue, retention, or NRR targets.
• Fintech & SaaS background: Hands-on experience in Payments, PayTech, or high-touch B2B SaaS.
• Commercial Mindset & Strong Negotiator: Confident running C-level discussions, steering complex commercial terms, and winning back quiet or demanding accounts.
• Data-Driven Thinker: You look at payment graphs, approval rates, and transactional data, immediately seeing business opportunities.
• Tech-Savvy: Fluent with HubSpot and Jira; comfortable reading REST API documentation to understand product capabilities.
• C1 English: Effortless written and spoken business English for high-level international negotiations.

✨ Bonus Strengths

• Experience with Enterprise clients, Payment Service Providers (PSPs), or High-Risk verticals.

🌟 What’s in It for You

• 🛡 Financial Growth & Stability: Competitive fixed gross compensation with full legal and accounting coverage (FOP).
• ⚡ Highload Product & Ownership: Work on a massive PayTech product with zero bureaucracy, Open Door Policy, Corefy Academy, PDPs, and covered professional certifications.
• 🌍 Flexible Work Format: Enjoy total remote flexibility, with optional access to our Kyiv hub near KPI metro on your terms. Benefit from a flexible 8-hour schedule, panoramic views, free breakfasts, PlayStation, table tennis, hookahs, power generators, Starlink, and a safe shelter whenever you choose to drop by.
• 💚 Care & Wellbeing: 20 paid vacation days, 10 sick leave days, official public holidays, free mental health support with psychologists, milestone gifts, and team events.
• 💻 Pro Gear: Choose your setup — top-spec MacBook or Linux laptop with all necessary accessories.

📌 Fast-Track Hiring Process

HR Screening → Interview with Head of Customer Success → Executive Chat with CEO → Offer 🎉

Ready to shape the future of payment orchestration? Drop your CV and let's talk! 📩

✨ Financial Manager (Gambling) ✨

We are considering candidates ONLY with 2+ years of experience in the Gambling industry!
 

Improve Team has been setting i-Gaming trends for over 5 years. We build powerful brands, forge strategic partnerships, and actively shape the industry’s future. We’re looking for a seasoned Financial Manager to join our ranks and take full ownership of financial flows within the dynamic gambling landscape.
 

📌 What we’re looking for:
🔅 Experience: 2+ years as a Financial Manager or Specialist.
🔅 Niche Expertise: At least 2 years in the Gambling sector (solid grasp of payment specifics, high-risk operations, and revenue structures).
🔅 Languages: Native-level fluency in Ukrainian, and Russian. This is critical for high-level communication and reporting.
🔅 Tech Stack: Expert-level Excel/Google Sheets and hands-on experience with banking & payment systems.
 

✅ Key Responsibilities:
🔅 Oversee and analyze P&L and Cash Flow.
🔅 Manage settlements with partners, affiliates, and providers.
🔅 Optimize payment solutions and monitor transaction health.
🔅 Prepare comprehensive financial reports for executive leadership.
 

💫 What we offer:
🔅 Competitive salary (commensurate with experience).
🔅 Fully remote work environment.
🔅 Professional growth within large-scale global projects.
🔅 Zero bureaucracy and a fast-paced decision-making culture.