Jobs at Djinni

Responsibilities:

• Own and support core ML infrastructure (MLflow, CVAT, GPU/CPU cloud instances, internal data tools).
• Assist Data Engineers with deploying and maintaining data pipelines.
• Act as the primary contact for ML and Data teams on infra-related requests.
• Improve reliability and efficiency by adding automation, monitoring, and tooling enhancements.
   

Must have:

• Knowledge of Python, Terraform, Docker, Linux.
• Hands-on experience with cloud environments (Azure prefered).
• Understanding of the end-to-end ML lifecycle (data → training → evaluation → deployment → monitoring).

Nice to have:

• Familiarity with Kubernetes.
• Experience with FFmpeg or GStreamer for video processing and streaming.
• Experience with model serving frameworks and inference formats (ONNX, TensorRT, OpenVINO, NVIDIA Triton).
• Experience deploying computer vision models, especially to edge/embedded devices (NVIDIA Jetson, Intel platforms, Raspberry Pi).

• Надаємо бронювання від мобілізації

Numerical Technologies LTD is a provider of custom software solutions and services specializing in risk, limits, and regulatory capital. We are currently looking for a Senior Python Developer to join our team. 

Project: Development of a Market Risk platform for a global financial institution, supporting risk analytics, market data processing, and large-scale financial applications. 

What you will be doing:

As part of the team, you will be participating in a client project focused on Market Risk Technology solutions. You will help develop new software features, as well as support and maintain existing ones. You will write scalable and fault-tolerant code, debug applications, and build solutions for market data processing and risk analytics. You will collaborate closely with the client, product managers, and engineering teams to understand the system’s functional and non-functional requirements. You will contribute to code quality through unit testing, integration testing, code review, and system design to build robust software that aligns with the client’s business needs. 

What we are looking for:  

• 5+ years of commercial Python development experience.
• Strong knowledge of object-oriented programming, algorithms, and data structures.
• Experience designing scalable backend applications, frameworks, or data platforms.
• Experience building backend systems and working with REST APIs.
• Experience working with SQL, large datasets, and data processing pipelines. 
• Experience with automated testing and CI/CD practices.
• Experience using distributed computing technologies is a strong plus. 
• Strong problem-solving skills and ability to collaborate effectively in a team environment.
• Upper-Intermediate level of English or above. 
• Bachelor’s degree or higher.

What will be a plus:

• Extensive experience with C++ or Java/Scala.
• Experience in financial services or Market Risk systems.
• Knowledge of Historical VaR, Expected Shortfall, or FRTB.

What we offer:

• Competitive compensation depending on experience and skills.
• Regular performance assessments and salary reviews.
• Paid personal days.
• Mental health support program.
• Language classes.
• Flexible working schedule.

Description

The Product is a situation management software platform that enables situation planning, response, and analysis for the security, safety and emergency markets. By integrating and correlating information from multiple and diverse systems across the organization and coordinating response actions, the Product ensures that everyone in the operational chain knows what is happening and what to do.
The team designs, implements, and deploys integrations between the Product and 3rd party systems like access control, fire security, video surveillance. The team is responsible for the full life cycle of integrations: requirements gathering, communication with customers and suppliers, design, implementation, testing, and deployment.
 

Requirements

• Experience with Windows 11 / Server 2025/2022/2019
• Network/application understanding and troubleshooting skills
• 5+  years of experience
• Good understanding of design and system overview
• Good understanding of TCP/IP networking – an advantage
• Good understanding of RESTful services and HTTPS – an advantage
• Experience with Databases – an advantage
• Excellent written and spoken English communication skills
• Strong self-learning ability
• Experience with Azure DevOps/TFS, Git, XML, XSD, MS SQL Management Studio, PerfMon, Sniffer
• Understanding of basic .net platform – an advantage

Job responsibilities

• Define, implement, execute, and document test plans
• Preparing QA related documents (ATP,STD, Release Notess
• Preparing installation documentation (setup guides)
• VM administration
• Participation in daily/planning/retro/sync-up meetings
• Communication with developers, and product owner to provide sync inside the team and good-quality processes
• Taking a proactive role in ensuring the quality of the whole product

Employment Type: Full-time (Remote, Office-Lviv, or Hybrid)

Varyence isn’t just an IT company, it’s a place where talented individuals thrive and feel valued. Looking for a team with seamless processes, cutting-edge expertise, and boundless energy?

If this sounds like your kind of vibe, no need to think twice — dive into the details below. If it sparks your interest, go ahead and submit your application.

Your journey with Varyence awaits!
 

Project overview (USA): This is a system, developed to provide stable remote access for company’s employees to the workstations (PCs or VMs) located in the corporate network without breaking any security. Our system simplifies Access and Device Security for 
organizations.

Interview Stages:
1) HR Interview — up to 40 minutes;
2) Technical Interview — up to 1 hour;
3) Final interview with client — up to 30 minutes.
 

If you possess the following experience and skills, you would be an excellent fit for our team:

• 5+ years of overall marketing experience, with hands-on experience across different areas of marketing;
• 3+ years of hands-on experience in Growth Marketing, Growth Hacking, Demand Generation, Performance Marketing, Product Growth or a similar role;
• Proven track record of generating measurable business growth through marketing or growth initiatives;
• Demonstrated experience developing and executing non-standard or innovative growth strategies, not only managing established marketing channels;
• Ability to provide specific examples of growth initiatives you personally identified, developed and executed, including: the business problem or opportunity, the hypothesis or strategy, the experiment or actions taken, the metrics used to measure success, the measurable results achieved;
• Strong understanding of B2B customer acquisition and demand generation;
• Hands-on experience with multiple acquisition channels and the ability to identify which channels are appropriate for different growth objectives;
• Strong understanding of marketing funnels, lead qualification and conversion optimization;
• Experience working with MQLs, qualified demos and other demand-generation metrics;
• Strong analytical skills and ability to make decisions based on data rather than assumptions;
• Ability to independently develop hypotheses, prioritize experiments and move from idea to execution without extensive direction;
• Experience with marketing analytics and attribution, with an understanding of how to measure the contribution of different channels and campaigns;
• Ability to work closely with Sales to connect marketing activities with qualified opportunities;
• Strong communication and stakeholder management skills;
• Proven experience leveraging AI automation in marketing efforts;
• Upper-Intermediate or higher English.
   

Would be a plus:

• Experience in B2B SaaS or technology products;
• Experience working with the US market;
• Experience in IT, cybersecurity or other technical products;
• Experience with SEO, paid acquisition, content-led growth, outbound, partnerships, referral programs, communities or marketing automation;
• Experience building a growth function or acquisition strategy from an early stage;
• Previous experience managing, mentoring or coordinating marketing specialists;
• Experience working with CRM, marketing automation, analytics and attribution platforms.
   

Your responsibilities will include the following tasks within your workflow: 

• Develop and execute growth strategies focused on generating Marketing Qualified Leads (MQLs) and qualified demos;
• Identify new customer segments, acquisition channels and opportunities for expanding demand;
• Develop and test unconventional growth ideas and new approaches to customer acquisition;
• Build and run growth experiments, define success criteria, measure results and iterate based on performance;
• Test different acquisition and demand-generation channels, including paid and organic campaigns, SEO, content, outbound, partnerships, referrals, communities and other relevant channels;
• Identify bottlenecks in the marketing and acquisition funnel and develop initiatives to improve conversion at each stage;
• Develop campaigns and experiments aimed at increasing qualified traffic, leads and demo bookings;
• Analyze campaign and funnel performance and use data to determine which initiatives should be scaled, changed or discontinued;
• Establish and maintain clear growth metrics and reporting, including MQLs, qualified demos, conversion rates, acquisition costs and channel performance;
• Work closely with Sales to define lead quality, improve lead handoff and ensure marketing activity translates into qualified sales opportunities;
• Work with Product and other teams to identify product-led or customer-driven growth opportunities where relevant;
• Research competitors, target audiences, market trends and emerging acquisition opportunities to generate new growth hypotheses;
• Build repeatable processes around successful experiments and scale the channels and initiatives that demonstrate measurable results;
• Maintain essential ongoing marketing activities, including the company’s LinkedIn presence, content and other established marketing channels;
• Coordinate the day-to-day work of the marketing function and provide direction and support to the existing marketing team member;
• Prioritize marketing initiatives based on expected business impact and available resources.
   

You are special for us, so we offer special benefits for you:

• Stable working environment where you can develop and grow your skills;
• Career opportunities within a multi-national company;
• Competitive compensation (based on market data, but also depending on the technical level and expertise of the candidate);
• A supportive team that values your input and suggestions and is fun to work with;
• Health insurance coverage (include dentist services and more);
• Cool comfortable office in the Lviv city center with facilities (company paid lunches, lounge rooms, parking spot);
• Annual paid days off (vacation, additional days, sick leaves) and state holidays celebration;
• Flexible work schedule;
• Performance review and salary raises twice/once per year;
• Annual bonus;
• Relocation coverage to Lviv;
• Coverage business trip to Lviv and Croatia (Kastel);
• Corporate gifts, celebrations, and fun activities;
• And one more important thing, we are pet friendly and invite all the animals to visit our office.

We are looking for a AQA to join our international team. The role focuses on testing Salesforce CRM functionality and integrations with other applications and services. The position includes approximately 70% manual testing and 30% test automation. You will also become part of an experienced QA team responsible for ensuring the overall quality of testing activities and maintaining automated test coverage across the entire product. The team is international, mainly based in Ukraine, Belgium, Spain, Columbia, etc.
 

Must-have

3+ years of experience in QA;

Excellent understanding of the QA lifecycle, testing methodologies, documentation, and testing processes;

Strong experience in test automation using C# (Playwright and API testing);

Understanding of REST API principles and testing;

Experience with Git;

Good communication and collaboration skills;

Upper-Intermediate English or higher.

Nice-to-have

Familiarity with Salesforce, MS Finance & Operations applications
Experience with Postman or similar API tools;

ISTQB certification.

Responsibilities

Plan and execute testing activities based on requirements and acceptance criteria (functional, integration, regression, E2E, and acceptance testing);

Create and maintain test documentation;

Develop and maintain automated tests (API/UI);

Support testing activities in CI/CD pipelines;

Contribute to QA process improvements and test coverage enhancement.

GlobalLogic Ukraine is inviting a Trainee Embedded C Developer to join its Lviv office.

The customer is one of the largest enterprise construction tools manufacturers. They are looking to expand their market with new functionality and hardware solutions.

As a developer, you will implement and support existing embedded system libraries, as well as create integrated hardware-in-the-loop (HIL) testing systems to improve production code quality.

Requirements
We are looking for a Trainee Embedded C Developer to join our Lviv office who would like to:

• Gain experience in embedded software development for microcontrollers
• Improve theoretical and practical knowledge of the C programming language

• Understand and gain experience in modern approaches to integration testing for complete software applications on electronic devices

   

Key skills:

• C programming language
• Basic understanding of the microcontrollers (MCU) and digital/analog electronics

• Intermediate level of English

   

Nice to have:

• Version control systems
• Experience with ARM Cortex-M-based MCUs
• Good knowledge and work experience with embedded interfaces (SPI, UART, I2C etc.)
• Knowledge of the real-time operating systems / multithreading
• Understanding of the Continuous Integration (CI) and either Continuous Delivery or Continuous Deployment (CD) in the software development process

Job responsibilities

• Design and implement new features using the C language
• Develop parts of the embedded tool software according to the provided requirements
• Mantain and update existing software
• Design and implement software for unit and acceptance testing
• Communicate with the customer on a daily basis

As a Senior Backend Engineer (PHP/Laravel), you'll play a key role in building and evolving the backend systems that power our fintech products. Working at the intersection of fintech and engineering, you'll develop B2B solutions. You'll work on production systems where reliability, performance, and scalability matter - from developing new features to integrating external services and solving complex technical challenges.

You'll have a high level of ownership over your work, work closely with experienced engineers and product stakeholders, and have the freedom to make technical decisions without unnecessary layers of management.
 

About You

• 3+ years of commercial experience in PHP development or a similar backend engineering role.
• Must-have experience in fintech and banking, working in a fast-paced environment, and building or supporting distributed systems or high-load applications.
• Experience implementing AI-powered workflows and applying AI best practices.
• Strong hands-on experience with PHP and Laravel.
• Solid understanding of MySQL and relational databases.
• Strong knowledge of OOP, SOLID principles, and design patterns.
• Practical experience with CQRS and understanding of when and why to apply it.
• Experience working with Docker and containerized development environments.
• Experience building and maintaining production-ready backend applications.
• Strong understanding of REST APIs and experience integrating third-party services.
• Ability to investigate problems, identify root causes, and deliver reliable solutions rather than quick fixes.
• Comfortable taking ownership of tasks and making technical decisions independently.
• Good attention to detail and a pragmatic approach to software development.
• English A2+ - enough to communicate about work-related and routine technical topics.
   

What You Will Do

• Develop and maintain backend services and core product functionality using PHP and Laravel.
• Design and implement new features from technical requirements through to production.
• Troubleshoot, investigate, and fix bugs and production issues.
• Integrate the product with external services, APIs, and payment-related providers.
• Work with MySQL to design, optimize, and maintain database solutions.
• Apply OOP, SOLID, design patterns, and CQRS to build clean, maintainable, and scalable code.
• Participate in technical discussions and contribute to architectural decisions.
• Improve existing functionality, performance, reliability, and code quality.
• Collaborate with Product and other Engineering team members to turn business requirements into effective technical solutions.
• Take ownership of your work from implementation to deployment and ongoing support.
   

Why join us

• Passionate, friendly team that supports each other and genuinely enjoy what they do
• Zero bureaucracy, fast decisions, and direct access to stakeholders
• Real ownership, autonomy, and the freedom to make an impact
• Dedicated time for product discovery, research, and experimentation
• All the tools, resources, and support you need to do your best work and succeed in your role

• Project Description:

  We are developing a platform that supports client onboarding for a global financial institution. This platform manages onboarding requests as they progress from clients through sales, operations, and downstream processing functions. Its functionality is divided into business process management, business rules and workflow configuration, reporting and dashboards, and workload management—such as work prioritization, SLA management, and notifications.
  
  Technically, the solution incorporates a BPM engine, rules engine, reporting engine, and metadata configuration components. Most of these are accessible through user-facing web applications. The platform serves both external and internal users and is mission-critical as part of the client experience enhancement roadmap.

• Responsibilities:

  - Communicate directly with client-side BAs, POs, and end users
  - Elicit, elaborate, and document business and functional requirements
  - Develop UI mockups for features
  - Prepare test cases for features
  - Conduct early acceptance testing
  - Investigate data discrepancies
  - Facilitate and coordinate demos for end users

• Mandatory Skills Description:

  The role requires extensive expertise in system analysis and business analysis, demonstrated by over five years of relevant professional experience. The candidate should possess a strong analytical mindset and a thorough understanding of various methodologies for formulating requirements. Practical experience within the banking client onboarding domain is essential, coupled with the ability to analyze integration interfaces such as REST APIs and JSON formats.
  
  Hard skills:
  - Proven background in system and business analysis with practical knowledge of requirement formulation techniques
  - Domain-specific experience in banking client onboarding processes
  - Proficiency in analyzing technical integration interfaces (e.g., REST API, JSON)
  - Advanced Excel skills for data analysis and reporting
  - Fluency in English (C1 level), both spoken and written
  
  Soft skills:
  - Excellent communication abilities to effectively convey complex information
  - Self-driven and capable of working independently without supervision

• Nice-to-Have Skills Description:

  - Familiarity with agile software development methodologies, enabling effective collaboration in iterative project environments.
  - Proficient in SQL, allowing for efficient data querying and manipulation.

• Languages:
  • English: C1 Advanced

About EVIQO

EVIQO is one of the fastest-growing smart EV charging brands in the US residential market, serving customers across the US, Canada, and Europe soon.

We are already among the Top-5 market leaders in the US in our segment and continue scaling rapidly.

Our mission is to build a category-defining EV charging brand that competes with major players like Tesla, ChargePoint, and Autel.

Our core product is a premium Level 2 smart home EV charger combined with a mobile app and software platform that allows users to monitor and remotely control charging, manage and optimize energy consumption, automate charging sessions, and reduce electricity costs.

With up to 50 Amps of charging power, strong hardware positioning, premium customer experience, and a powerful D2C + Amazon growth engine, we are building much more than just a charger - we are building a scalable international brand.

We operate at the intersection of hardware, software, IoT, e-commerce, D2C, and international growth.

About the Role

EVIQO is looking for a Head of Customer Support to lead and further develop the company’s customer support function.

This person will be responsible for the overall support strategy, team performance, service quality, operational efficiency, and continuous improvement of the customer experience. The role requires a balance of strategic leadership, data-driven decision-making using AI and automations, and the ability to take ownership of complex customer and operational challenges.

Key Responsibilities

• Define and execute the customer support strategy in line with the company’s growth and product goals.
• Keep the required product reviews rating.
• Lead, develop, and support the customer service team.
• Establish service standards, performance expectations, escalation procedures, and quality-control processes.
• Continuously improve support workflows, internal procedures, and customer-facing resources, including knowledge base.
• Oversee the development and effective use of ticketing, communication, reporting, and knowledge-management systems.
• Monitor key support metrics, analyze customer trends, and provide actionable insights to company leadership.
• Ensure complex and high-priority customer cases are handled effectively.
• Represent the Voice of the Customer and collaborate with Product, Engineering, Operations, and other teams.
• Identify opportunities for automation, AI implementation, and customer self-service.
• Ensure the support function remains scalable as the company, product range, and customer base grow.

Requirements

• Previous experience leading a customer support team.
• 5+ years of experience in Customer Support, Customer Experience, or Support Operations.
• Hiring experience.
• Deep experience in Zendesk. Strong understanding of ticketing systems, support workflows, knowledge bases, and customer communication channels.
• Experience in AI automations in Customer Support.
• Experience building, scaling, or significantly improving support processes.
• Ability to work with operational data, define KPIs, and turn analysis into practical improvements.
• Strong leadership, communication, and problem-solving skills.
• Ability to collaborate effectively with technical and non-technical teams.
• Fluent written and spoken English.
• High level of ownership, independence, and sound judgment.

Nice to Have

• Experience supporting hardware, IoT, consumer electronics, SaaS, or another technically complex product.
• Experience with EV charging or automotive products.
• Familiarity with AI-powered customer support, automation platforms, APIs, or system integrations.
• Experience supporting customers in the US and Canadian markets.
• Experience in e-commerce or direct-to-consumer businesses.

What Success Looks Like

• Constant 4.8-stars rating on Amazon.
• A well-organized and scalable customer support function.
• Consistently high service quality and customer satisfaction.
• Clear performance visibility through meaningful metrics and reporting.
• A strong, independent, and continuously developing support team.
• Effective collaboration between Support and other company departments.
• Measurable improvements through better processes, technology, automation, and customer insights.

Why Join EVIQO

• Work in a fast-growing international product company.
• Make a direct impact on business growth.
• Freedom to take ownership and implement ideas.
• Competitive compensation and growth opportunities.
• Fully remote work format.
• Working schedule: 10:00–19:00 (Kyiv time), including a 1-hour lunch break.
• 15 working days of paid vacation per year (available after 6 months of employment).
• 5 paid sick days without medical certificates.
• Sports and professional development compensation after successful completion of the probation period.

We are looking for a Junior Business Analyst to support our outbound B2B business development and modern online marketing activities and help identify new business opportunities across international markets. This role is a strong fit for someone who combines hands-on lead generation experience with strong analytical, logical, and creative thinking abilities. While at least one year of relevant experience is required, we place significant emphasis on your ability to learn quickly, which we consider more important than actual experience, as well as the ability to generate ideas, creatively evaluate different approaches, identify and reason about potential challenges, and make sound, data-driven judgments and assumptions. For us, relevant abilities and potential are much more important than previous work experience.
 

Requirements:
 

• At least 1 year of experience in B2B Lead Generation, Sales Development, Business Development, or a similar/relevant role(s).
• Very strong logical and analytical skills, with the ability to brainstorm, evaluate, and reason about ideas, approaches, and experiments in a data-driven way to determine which are most likely to be effective and why.
• Strong brainstorming and creative problem-solving, logical/analytical abilities. You should be comfortable generating multiple ideas and logically assessing their potential.
• Very strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. You should be comfortable adapting and frequently reprioritizing as needed, as we receive new information or decisions.
• Strong written English communication skills. Advanced spoken or presentation skills are NOT essential, as the role does not involve external sales calls unless you want to take them on.
• Experience with B2B cold email outreach and/or B2B LinkedIn prospecting, preferably using creative approaches, in an analytical, data-driven way.
• Strong attention to detail, precision, and accuracy.
• Experience using outbound automation tools such as Apollo, LinkedIn Helper, Woodpecker, Lemlist, or similar platforms.
• Experience generating B2B leads and building prospect pipelines.
   

Nice to Have:
 

• Strong interest in and willingness to grow in modern sales and marketing.
• Affinity for analytics, logical reasoning, numbers, precision, technology, and attention to detail.
• Academic background or track record demonstrating strong performance, ideally from a top business, mathematics, physics, IT, technology, or similar university.
• Experience working with international clients or prospects, particularly in the US, UK, Western Europe, Nordics, Canada, Singapore, Australia, or similar markets.
• Experience in software/technology, recruitment, marketing agencies, or professional services.
• Understanding of IT services and technology-related industries.
• Previous experience with modern online marketing channels and tools, even at an introductory level, such as SEO, GEO/LLM SEO, Reddit, or similar.
• Basic HTML/CSS or other technical skills.
• Previous experience working directly with senior sales or marketing professionals, directors, founders, or other decision-makers.
• A dynamic personality and an interest in working in a fast-paced environment. 
   

Responsibilities:
 

• Brainstorm creative ideas for new sales and marketing channels, initiatives, and experiments.
• Analyze and evaluate sales and marketing ideas, experiments, and approaches, using logical reasoning and available data to determine what is likely to be effective.
• Identify and research potential B2B clients and execute outreach campaigns to generate new business opportunities.
• Execute outbound campaigns across B2B sales channels, including LinkedIn and email, as well as creative inbound marketing channels.
• Generate qualified leads and schedule meetings for the sales team.
• Maintain CRM records and prospect databases and handle related sales administration/organization, including agreement processing, follow-ups, and written communication with prospects and clients.
• Conduct written negotiations with prospects and clients when required, mostly via emails/IMs.
• Run multiple sales and marketing initiatives simultaneously, closely monitor their performance, and adapt or improve them based on market feedback and input from the founding team.
• Support marketing activities including SEO, GEO, Reddit ranking, keyword research, link building, and similar initiatives. We use Ahrefs and a range of other modern marketing tools.
• Perform basic technical tasks related to marketing and sales activities, including WordPress and HTML changes or configuration of differnt/similar kind.
• Support ongoing business development and lead generation initiatives.
• Work directly with company management and collaborate across departments.

What We Offer:
 

We’ll provide extensive training, particularly in modern B2B sales/lead generation and marketing. You’ll work directly with the founding team, which provides a significant opportunity to learn and grow. At the same time, this requires strong organizational skills, attention to detail, adaptability, and effective communication. You’ll be working alongside a team of high performers in a fast-paced environment, with plenty of opportunities to take on new responsibilities and develop your skills.

We’re looking for a strong performance-driven CMO / Head of Acquisition to lead the centralized acquisition function of an international iGaming group.

You’ll oversee Media Buying, Affiliates and SEO, driving traffic across multiple B2C brands and GEOs with a strong focus on unit economics, traffic quality and profitability.

Responsibilities

• Lead Media Buying, Affiliate and SEO teams, budgets and KPIs.
• Build and execute a centralized acquisition strategy across brands and GEOs.
• Own acquisition economics: CPA, FTD, Retention, LTV, ROI/ROMI and Payback.
• Analyze traffic performance by GEO, source, campaign, affiliate and cohort.
• Control traffic quality and prevent fraud, motivated traffic, bonus abuse and multi-accounting.
• Work closely with CRM/Retention and Product teams to optimize the full player funnel.
• Improve team structure, processes and marketing efficiency.
• Implement AI, automation and AI-driven workflows across acquisition and analytics.

Requirements

• Strong hands-on experience in iGaming Acquisition / Performance Marketing in a leadership role.
• Deep understanding of Media Buying, Affiliates and SEO.
• Strong knowledge of iGaming unit economics and player lifecycle.
• Experience managing significant marketing budgets and scaling profitable channels.
• Strong analytical and data-driven decision-making skills.
• Experience with traffic quality and fraud prevention.
• Advanced practical experience with AI automation, AI agents, agentic workflows, Claude Code, Codex or similar tools — beyond using AI as a chatbot.
• Experience managing and developing performance teams.

What we offer

• C-level role with direct impact on the group’s acquisition strategy.
• Multiple B2C brands and GEOs to scale successful acquisition models.
• Significant budgets backed by proven economics.
• High level of autonomy in team, processes and tools.
• Fast decision-making and the ability to directly influence business results.

Key focus: turning marketing budgets into high-quality traffic that retains and generates sustainable ROI.

DELULU Gaming is an international B2B game provider in the iGaming industry. We develop our own slot and instant-win games and work with operators and aggregators across international markets.

The company is currently entering an active scaling stage, and we are looking for an HR Director who will take full ownership of the People function and become a key business partner to the CEO and COO.

We are looking for someone who sees HR not simply as a support function, but as a business growth driver — working through metrics, speed, efficiency, strong management practices, and technology.

What you’ll be responsible for

• Lead the HR and Recruitment functions and develop the team.
• Improve hiring speed and quality while managing the recruitment funnel and key metrics: time-to-hire, conversion, sourcing efficiency, and cost of hire.
• Develop and optimize existing HR processes to support a fast-growing business.
• Build and improve performance management, KPIs, 1:1s, and manager development.
• Work with retention, turnover, engagement, eNPS, and performance metrics.
• Connect HR initiatives and metrics directly to business outcomes.
• Participate in workforce planning, compensation, and HR budgeting.
• Implement AI and automation across recruitment, analytics, and HR processes.
• Act as an independent partner to the CEO and COO on key people and organizational decisions.

What we’re looking for

• Strong and systematic experience in HR / People Management.
• Experience managing a Recruitment function.
• Proven experience building or significantly transforming HR processes.
• Strong ability to work with data, KPIs, metrics, and analytics.
• Business-oriented mindset and focus on measurable results.
• High level of ownership and independence.
• Ability to operate effectively in a fast-paced environment where priorities can change quickly.
• Strong English for working within an international team.

Experience in iGaming, tech, or digital, a fast-growing startup or scale-up, international distributed teams, or hands-on implementation of AI / automation in HR will be a strong advantage.

You don’t necessarily need to already hold an HR Director title. We are also open to strong Heads of HR, HR Leads, or HRBP Leads who are ready to take the next step in their career.

Why this role is exciting

The HR Director is part of the key leadership partnership of CEO + COO + HRD and directly participates in important business and people decisions.

You will have a high level of autonomy and the opportunity to influence how the company hires, develops managers, builds teams, and scales the organization.

We are open to new tools, technologies, and approaches and are ready to invest in initiatives that have clear business value and measurable impact.

What we offer

• Remote work or company-paid relocation to Barcelona, including relocation support and assistance with documentation.
• If you prefer to stay remote, regular presence in Barcelona for approximately 30% of your working time will be expected; business travel and related expenses are covered by the company.
• Company-provided equipment.
• Paid vacation and sick leave.
• An additional day off for your birthday.
• Company-paid professional conferences, learning, and development.
• An international team with direct access to the CEO and COO.
• High autonomy and minimal unnecessary bureaucracy.
• The opportunity to introduce your own ideas, tools, and AI solutions and see their direct impact on the business.

If you are looking for an opportunity not just to maintain an existing HR system, but to shape the People function and directly influence the company’s next stage of growth, we’d love to meet you.

We are a fast-growing AI-powered SaaS company serving thousands of customers across more than 140 countries and helping millions of users improve productivity every day. Our innovative Service Management platform is transforming how organizations operate worldwide.

We’re looking for a tech-savvy Product Manager to drive the next wave of innovation in our AI-powered platform. In this role, you’ll act as the bridge between engineering teams and customers, ensuring our products not only meet technical requirements but also deliver exceptional value and user experience.

What you will do:
 

• Develop and manage the product roadmap, working with engineering, design, sales, and customer success.
• Lead the full product lifecycle: research, planning, specs, launch, and iteration.
• Talk to customers and analyze usage data to understand needs and pain points.
• Prioritize features and improvements based on business goals and user impact.
• Write clear specs and user stories, and help guide the team through delivery.
• Stay up to date on SaaS, ITSM, and AI trends, and bring new ideas to the table.
• Measure product success and adjust plans as needed.

Requirements:
 

• 5+ years as a Product Manager, ideally in B2B SaaS with a large user base.
• Experience working with technical teams and understanding enterprise software.
• Comfortable working with AI/ML or data-driven products.
• Strong communication skills- you can explain complex topics simply.
• Experience with agile product development and cross-team collaboration.
• An analytical mindset: You use data to make decisions.
• Bachelor’s degree in Computer Science, Engineering, Business, or relevant experience.

We are looking for a CRM Manager to join our team and take ownership of CRM and retention activities for an assigned player portfolio.

HOW YOU WILL MAKE AN IMPACT

• Plan and execute CRM activities within the promotional calendar.
• Build and launch campaigns in Smartico and Customer.io, including segmentation, campaign mechanics, and trigger-based scenarios.
• Manage communications across email, push notifications, inbox, CMS, and pop-ups.
• Build and maintain customer lifecycle and retention journeys.
• Develop and optimize reactivation and anti-churn campaigns.
• Prepare campaign copy with the help of AI tools and adapt it manually to the target audience and communication channel.
• Analyze campaign performance and regularly report on results for your portfolio.
• Evaluate bonus mechanics not only by reach and engagement, but also by their impact on retention and cohort performance.
• Plan and analyze A/B tests for offers and copy.
• Review and validate segmentation logic before campaign launches.
• Regularly audit and optimize existing segments and database logic.
• Identify communication overlaps, outdated segments, and other database quality issues.
• Use both proactive and reactive retention approaches based on customer behavior and campaign results.
• Analyze affiliate traffic and develop dedicated communication and bonus flows for affiliate-acquired customers.
• Coordinate tasks with other teams when required.
• Handle operational CRM tasks in alignment with the Team Lead and current workload.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Hands-on experience with Smartico and Customer.io.
• Strong understanding of customer segmentation, lifecycle management, retention, and bonus mechanics.
• Experience with A/B testing and campaign performance analysis.
• Experience creating anti-churn and reactivation campaigns.
• Strong analytical skills, including cohort analysis and working with BI tools.
• High attention to detail and the ability to critically evaluate segmentation logic and campaign mechanics.
• English — Intermediate/Upper-Intermediate or higher, sufficient for copywriting and working with documentation.
• Ability to work independently, prioritize tasks, and take ownership of your CRM portfolio.
   

Would Be a Plus

• Experience working with affiliate traffic and building dedicated CRM flows.
• Understanding of customer psychology and behavioral patterns in the gambling industry.
• Experience with GlockApps, Folderly, or Google Postmaster Tools.
• Knowledge of HTML/CSS.
• Experience working with additional CRM/CDP or marketing automation platforms.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We take great pride in our five leading brands, two of which have a long-standing reputation in the industry—one has been successfully operating for 12 years, and the other for 5. Our wealth of experience and innovative approach have made us a leader in the gambling industry.

Our team is our greatest asset—comprising talented, passionate professionals who bring together years of expertise across different sectors. We foster a culture of collaboration and creativity, where every member plays a crucial role in driving the company's success.

As a forward-thinking company built on the knowledge and experience of industry experts, we are committed to continued growth and shaping the future of gambling. Join us in this exciting journey!

🔍 Key Responsibilities:

• Managing player retention strategies (basic, bonus management experience is important here), including the development and implementation of bonus programmes.
• Formation and optimisation of business processes in the marketing department.
• Analysis of player behaviour and development of personalised offers to increase loyalty.
• Managing operational marketing, including planning and execution of marketing campaigns.
• Implementing and managing marketing automation tools.
• Monitoring and analysing key performance indicators (KPIs) to evaluate the effectiveness of CRM campaigns.
• Analysing market trends and competitive landscape to identify growth opportunities.
• Coordinating with other departments to ensure marketing efforts are aligned.
   

🔍 Your Profile:

• Experience in managing bonus programmes and player retention strategies.
• Strong understanding of CRM systems and analytics tools.
• Experience in a senior marketing role, preferably in the gaming industry.
• Excellent communication and organisational skills.
• Ability to work in a fast-paced environment and adapt to new challenges.
• Excellent analytical and strategic skills.
• Ability to effectively manage a team and inspire employees.
• Experience working with data and analytics to make informed decisions.
• Experience with marketing automation and analytics tools
   

🌐 We offer:

• Working with gambling industry experts;
• Competitive salary in $,and  package of benefits (annual leave 21 days, paid sick leave etc)
• Fully remote - work from any country
• Opportunity to work in an international and multinational environment
• Professional training and development
• Opportunity to work with the team of professionals