Jobs at Djinni

Remote | Full-time | Turkey market | New strategic direction within an international iGaming holding

The opportunity

Own product development for a new Turkey-focused iGaming direction. You will turn local market and player insight into a product roadmap, guide work across teams, and use data to understand which changes improve the user journey and business performance.

This is an early-stage product opportunity with real room to shape priorities and ways of working. The project is being developed within an international iGaming holding, combining the pace of a new direction with the group's experience, investment, and resources.

What you will own

-Shape the product strategy and roadmap around business goals and the specific needs of the Turkish market.

-Build a practical understanding of Turkish player behavior, market mechanics, competitors, local payment options, and retention and monetization expectations.

-Own the backlog: prioritize opportunities, define requirements, and make acceptance criteria clear.

-Coordinate delivery across development, design, analytics, marketing, and operations.

-Guide feature launches and improvements from idea through release and post-launch review.

-Improve key parts of the user journey, including conversion, engagement, and retention.

-Define and monitor product metrics, use funnels and cohorts, and make decisions based on evidence.

-Form hypotheses, run experiments, and scale product changes that show a positive impact.

-Ensure the product experience reflects the needs of the Turkish audience.

Why join

-Shape a new strategic product direction for Turkey from an early stage.

-Have meaningful ownership over the roadmap and product decisions.

-Work directly with leadership and cross-functional business teams.

-Build with the backing, experience, and resources of an international iGaming holding.

What you bring

-3+ years as a Product Manager, Product Owner, or in a comparable product role.

-Experience owning a product or substantial product area, from priorities through delivery and results.

-Direct, practical knowledge of the Turkish market and its users.

-Strong product analytics skills: funnels, cohorts, experimentation, and A/B testing.

-Ability to translate business goals and user insight into clear product requirements.

-Experience coordinating stakeholders and delivery teams when -priorities or resources are constrained.

-English sufficient for work with an international team.

-Experience in an iGaming product is a strong advantage. Turkish language skills are a plus.

We are looking for engineers who are passionate about AI-native development, comfortable working with ambiguity, and excited about using AI agents to fundamentally change how software is built.

Key Responsibilities:

AI-Native Software Development

• Design, develop, and deploy enterprise-grade applications built around AI agents and Large Language Models (LLMs).
• Build scalable AI-native architectures where intelligent agents are integral to the system design.
• Develop reliable, maintainable, and production-ready software using modern engineering practices.
• Leverage AI coding agents to accelerate development while maintaining high standards of code quality.

LLM Integration & Agentic Systems

• Integrate LLMs into production environments, focusing on retrieval, context engineering, and output validation.
• Design and implement multi-agent workflows, including task orchestration, agent responsibilities, and control mechanisms.
• Develop robust AI solutions with appropriate guardrails, fallback mechanisms, and error handling.
• Implement monitoring, logging, and testing strategies to ensure the reliability, security, and traceability of AI-driven systems.

Software Architecture & Engineering Excellence

• Take ownership of technical solutions from initial requirements through production deployment.
• Design architectures that balance rapid prototyping with enterprise-level quality and reliability.
• Maintain engineering standards across code reviews, automated testing, and CI/CD pipelines.
• Review, validate, and improve AI-generated code to ensure production readiness.
• Identify technical risks, troubleshoot complex issues, and continuously improve system performance.

Required Qualifications

• 5+ years of professional software engineering experience, including hands-on development of production applications.
• Strong programming skills in at least one of the following languages: Python, Java, Go, or TypeScript.
• Recent, practical experience designing, developing, or integrating AI/LLM-based solutions.
• Hands-on experience using AI coding agents in daily software development workflows.
• Strong understanding of AI-assisted development, including code validation, debugging, and common failure modes of coding agents.
• Experience building or integrating LLM-powered applications, including retrieval mechanisms, context management, and output validation.
• Solid understanding of software architecture, design principles, and production engineering practices.
• Experience with automated testing, code reviews, version control, and CI/CD processes.
• Ability to independently investigate complex technical problems and deliver end-to-end solutions.
• Strong analytical thinking, problem-solving skills, and attention to engineering quality.
• Excellent communication skills in English, with the ability to collaborate confidently with technical teams and business stakeholders.
• Ability to work effectively in dynamic environments where requirements may evolve or initially be undefined.

Additional Relevant Experience

The following experience would be valuable for this role:

• Designing and implementing multi-agent AI systems and agent orchestration workflows.
• Building Retrieval-Augmented Generation (RAG) solutions.
• Implementing LLM evaluation, guardrails, fallback strategies, and observability.
• Working on enterprise-grade AI applications with strict reliability and quality requirements.
• Participating in customer-facing engineering projects or enterprise solution delivery.
• Taking technical ownership of projects involving multiple stakeholders and complex business requirements.

What We Offer:

Work on Enterprise AI Solutions

Build real-world AI-native systems for established enterprise customers, working on challenging engineering problems with measurable business impact.

Fully Remote Work

Work remotely without business travel while collaborating with international enterprise clients and following their working schedules.

Experienced Technical Leadership

Receive direct guidance from hands-on engineering principals with extensive experience building and operating large-scale enterprise systems.

Access to Advanced AI Tooling

Work with modern AI development tools and agent-assisted engineering workflows.

Remote | Full-time | iGaming CPA Network | Performance-based bonus

The opportunity

Join an international iGaming CPA network and grow the partner side of the business. You will work with affiliate teams, webmasters, and other traffic partners: helping them find the right offers, launch campaigns smoothly, and scale traffic that performs for both the partner and the advertiser.

This role is focused on partner growth and traffic quality. You will work closely with the advertiser-side business development team, but your core responsibility is building productive affiliate relationships.

About the network

The network connects iGaming advertisers with performance partners. Priority markets include Latin America, Asia, MENA, and Africa, with a focus on Tier 2 and Tier 3 opportunities. You will have room to develop your own partner portfolio and contribute to which offers and GEOs the network prioritizes.

What you will own

-Source, qualify, onboard, and develop affiliate teams, webmasters, and other relevant traffic partners.

-Learn each partner's traffic mix, GEOs, commercial expectations, and scaling potential.

-Match partners with suitable offers and communicate the conditions, restrictions, and tracking setup clearly.

-Negotiate CPA, RevShare, and Hybrid terms in line with partner potential and campaign economics.

-Support launches, monitor traffic quality, and identify opportunities to improve conversion and partner performance.

-Review campaign data, spot risks early, and coordinate solutions with advertisers and internal teams.

-Maintain reliable partner communication, account plans, and performance updates.

What makes this role interesting

You will own relationships that directly influence the network's traffic volume and quality. You can shape partner development in priority markets, work across multiple offers, and build long-term relationships rather than simply pass leads between teams. The role is remote and includes a performance-based bonus; the bonus framework can be discussed during the hiring process.

What you bring

-2+ years of affiliate management experience for a Middle profile, or 3+ years for a Senior profile, preferably in iGaming or a CPA network.

-Understanding of affiliate traffic sources, partner economics, and the factors that affect traffic quality.

-Experience negotiating and working with CPA, RevShare, or Hybrid deals.

-Confidence discussing performance data and using it to recommend next steps to a partner.

-Strong relationship management and follow-through across a portfolio of active partners.

-Working English for day-to-day communication with international partners.

-Experience on the operator side, an established partner network in priority GEOs, or hands-on use of Affise, Everflow, HasOffers, or a comparable platform is a plus.

Remote | Full-time | iGaming CPA Network | Performance-based bonus

The opportunity

Help an international iGaming CPA network expand its advertiser portfolio. You will source operators and brands, negotiate offers, and take deals from first conversation through tracking, launch, and growth.

This is advertiser acquisition: the offers you bring in give affiliate partners relevant products to promote and help the network grow.

About the network

The network connects iGaming advertisers with affiliate teams and other performance partners. Current priorities include Latin America, Asia, MENA, and Africa; you will influence the offers and commercial terms available in those markets.

What you will own

-Build a pipeline of iGaming operators and brands, then open conversations with decision-makers through targeted outreach, referrals, and industry networking.

-Run discovery calls to understand each advertiser's GEOs, acquisition goals, traffic requirements, and economics.

-Present the network's value, propose suitable cooperation models, and negotiate CPA, RevShare, or Hybrid terms.

-Coordinate tracking, integration, and launch with internal teams; monitor campaign performance and grow successful advertiser relationships into long-term partnerships.

-Keep pipeline, deal terms, forecasts, and follow-ups clear in the CRM.

What makes this role interesting

Own the full commercial cycle and see your deals become live offers used by the network's partners. This remote role includes a performance-based bonus, with the framework discussed during the hiring process.

What you bring

-2+ years of relevant experience for a Middle profile, or 3+ years for a Senior profile, in iGaming business development or CPA-network sales. -You should have personally sourced and onboarded advertisers, operators, or iGaming products into a CPA network or media-buying business.

-Experience building a B2B pipeline and closing partnerships with advertisers, operators, or brands.

-Practical understanding of CPA, RevShare, and Hybrid models and the commercial factors behind a sustainable deal.

-Ability to qualify opportunities, lead negotiations, and keep multiple prospects moving through a sales cycle.

-Confident English for calls, written follow-ups, and commercial negotiations; B2 level is the benchmark.

-A clear, organized approach to CRM and pipeline management.

-An active network or market experience in Latin America, Asia, MENA, or Africa is a plus. Familiarity with tracking, postbacks, and launch coordination is useful.

Gravira Group

Luck doesn’t happen. It accumulates.

At Gravira Group, we believe exceptional results are built through thousands of smart decisions, fast experiments and people who care enough to ask one more question.

That’s what Gravity of Luck means to us.

We’re building one of the fastest-growing iGaming products in Tier-1 markets, and we’re looking for a hands-on Media Buyer who knows how to turn creative testing, data and disciplined execution into profitable growth.

About Gravira Group

Gravira Group is a fast-growing international iGaming company focused on Tier-1 markets.

We build and scale our own products by combining Product, Acquisition, CRM, Payments, Engineering and Analytics into one high-performance system.

We move fast.

We make decisions based on data.

We trust ownership over bureaucracy.

Our main acquisition focus is Facebook (Meta) and Canada, and we’re looking for a Media Buyer who can take ownership of paid acquisition and scale profitable traffic.

Why this role exists

Paid acquisition is one of the key growth engines of the business.

Scaling isn’t simply about increasing budgets.

It’s about finding the right combination of angle, creative, funnel, traffic source and GEO, then knowing when to scale, when to optimize and when to stop.

Your mission is to turn testing and data into profitable acquisition across Tier-1 markets.

You’ll own campaigns from planning and launch through optimization and scaling, with direct impact on acquisition performance and revenue.

What You’ll Own

• Planning and executing paid acquisition campaigns across Facebook (Meta) for Gambling in a policy-compliant way.
• Working across iOS, PWA and Android flows.
• Building, testing and scaling bundles including angles, creatives, pre-landers, landers and funnels.
• Optimizing campaigns against CPA/FTD, ROAS, CTR, CVR and payback targets.
• Running structured A/B and multivariate testing.
• Managing and pacing $30k+ monthly budgets with clear caps, rules and daily P&L control.
• Setting up and maintaining tracking in Keitaro and/or Binom.
• Ensuring clean attribution and reliable campaign reporting.
• Analysing cohorts and GEO/channel performance.
• Making daily scale/kill decisions based on data.
• Working closely with Design on static, motion and UGC creatives.
• Collaborating with CRM on retargeting initiatives.
• Working with Product and BI on dashboards, reporting and performance insights.
• Sourcing and validating new traffic sources, placements and whitelists.

• Negotiating with traffic source representatives where relevant.

   

What Success Looks Like

Six months after joining Gravira Group:

• Paid acquisition is scaling profitably across Tier-1 markets.
• Campaign budgets are managed with clear discipline and daily P&L visibility.
• New creative angles, bundles and funnels are being tested consistently.
• Winning combinations are identified and scaled quickly.
• Underperforming campaigns are identified and stopped before they create unnecessary losses.
• Tracking and attribution remain clean and reliable.
• Campaign decisions are driven by data, cohort performance and clear profitability targets.

• The acquisition team has a repeatable process for testing, validating and scaling new opportunities.

   

We’re Looking For Someone Who

• Has 2+ years of media buying experience in the Gambling vertical, primarily with Facebook (Meta).
• Has proven experience launching and optimizing iOS, PWA and Android apps or flows.
• Has recent successful campaigns from the last 2–3 months that you can walk us through — from goal and setup to results.
• Has hands-on Tier-1 experience.
• Has practical experience with Keitaro and/or Binom.
• Is comfortable managing $30k+ monthly budgets with disciplined testing and daily optimization.
• Can consistently find and generate new bundles across angles, creatives and flows.
• Understands performance metrics and can make fast scale/kill decisions.
• Takes ownership of results and can work independently.
• Is reliable, execution-focused and comfortable working at speed.

• Communicates clearly in written and spoken English.

   

Nice to Have

• Experience with allowlists, policy approvals and responsible-gaming messaging for Tier-1 markets.
• Familiarity with spy tools such as Adplexity or Anstrex.
• Experience working with UGC and motion creative pipelines.
• Experience with GA4, Looker, Tableau or advanced spreadsheet analysis.

• Strong understanding of creative testing and performance-driven production workflows.

   

Why Gravira Group

This is a role for someone who likes to see the direct connection between their decisions and the numbers.

You’ll have direct access to decision-makers and short feedback loops.

You won’t need to wait weeks to test an idea.

You’ll have autonomy to launch, analyse, optimize and scale — with clear responsibility for the results.

We value:

Ownership over micromanagement.

Speed over unnecessary processes.

Testing over assumptions.

Profitability over vanity metrics.

And people who are willing to take responsibility for what happens after they press Launch.

Build Gravity of Luck

At Gravira Group, luck isn’t random.

It’s the result of curiosity.

Of ownership.

Of speed.

Of hundreds of tests, decisions and optimizations that compound over time.

If you know how to turn a new angle into a winning bundle, a winning bundle into scalable traffic, and data into the next decision, you’ll feel at home here.

Build Gravity of Luck with us.

We are looking for an Affiliate Manager  who will be responsible for developing партнерской сети, building strong relationships with affiliates, and driving partner performance within the betting/iGaming vertical.

This role is ideal for someone who combines strong communication skills, analytical thinking, and a proactive approach to partner management.

What You’ll Be Responsible For

• Developing and scaling the existing affiliate base
• Building long-term relationships with affiliates and webmasters
• Communicating with partners via Telegram, email, and other channels
• Supporting affiliates in resolving operational and performance-related issues
• Attracting new affiliates to the partner program
• Monitoring and analyzing key performance metrics (KPI) for each partner
• Maintaining reports and performance analytics
• Controlling partner payouts and conducting weekly reconciliations
• Participating in industry events, conferences, exhibitions, and meetups

What We’re Looking For

• Strong negotiation and relationship-building skills
• High level of communication and responsiveness
• Analytical mindset and attention to detail
• Experience working with reports and spreadsheets (Google Sheets / Excel)
• Ability to generate ideas and offer creative solutions for partners
• Experience in searching for and onboarding new webmasters
• Readiness to react quickly to partner requests, including urgent situations
• Basic experience in betting, gambling, or affiliate marketing
• Experience working with top-tier webmasters will be a plus
• English level: Intermediate or higher would be an advantage

What You’ll Get

• Opportunity to work in a fast-growing iGaming environment
• Direct impact on affiliate growth and business performance
• Dynamic team and fast decision-making processes
• Freedom to bring ideas and influence partner strategy
• Competitive compensation based on experience and expertise

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Opportunity:

We are partnering with an established international product company that is expanding its engineering capabilities and investing in the continuous development of its technology platform.

The company operates in a complex technical environment, where engineering teams work on evolving products, improving existing functionality, and building new capabilities to support long-term business and technology goals.

The platform consists of multiple interconnected components and services that require efficient communication, reliable integrations, and scalable architecture. The engineering work involves solving challenging backend problems, processing information from different sources, and maintaining high standards of performance, reliability, and maintainability.

The company encourages technical ownership, collaboration, and the adoption of modern development practices, including AI-powered technologies that support both engineering workflows and product innovation.

About the Role:

We are looking for an experienced Senior Python Engineer to join an international product engineering team.

This is a hands-on position focused on designing, developing, and maintaining backend applications and services, improving existing systems, and contributing to the delivery of new functionality.

You will work primarily with Python, modern backend frameworks, cloud technologies, and distributed systems. The role offers opportunities to participate in technical design discussions, influence engineering decisions, and take ownership of solutions throughout the development lifecycle.

An important aspect of this position is the practical use of AI-assisted development tools and coding agents. We are looking for engineers who have already integrated these technologies into their daily workflows and can use them effectively to improve development efficiency and code quality.

Although backend development is the primary focus, we appreciate engineers with a flexible mindset who are comfortable occasionally contributing to adjacent technical areas, including frontend development and infrastructure.

Key Responsibilities:

• Develop and maintain Python backend services, including microservices built with FastAPI.
• Design and evolve APIs for internal services and external integrations.
• Improve the reliability and scalability of service-to-service communication, messaging, and data flows.
• Contribute to architectural decisions, design reviews, and the delivery of new features.
• Build and maintain production AI-powered features, including LLM integrations and prompt-based workflows where relevant.
• Improve testing, observability, performance, and operational reliability.
• Investigate defects and maintain existing functionality across the development lifecycle.
• Work across teams and repositories to deliver changes that span multiple services.
• Use AI-assisted coding tools in daily development and contribute to effective practices for their use.

Required Competence and Skills:

• 5+ years of professional experience in backend development with Python.
• Strong understanding of distributed systems and microservices architecture.
• Solid experience developing enterprise-grade web services using Python frameworks such as FastAPI, Django, or similar.
• Hands-on experience designing and developing APIs, integrating services, and implementing service-to-service communication.
• Experience with asynchronous messaging systems such as Kafka, RabbitMQ, AWS SQS, or similar technologies.
• Practical experience building, deploying, and maintaining cloud-based applications on AWS, including the use of managed services.
• Experience working with Docker and containerized environments.
• Extensive hands-on experience with AI-powered development tools and coding agents, integrated into the daily software development workflow rather than used only for occasional assistance.
• Ability to work independently, take ownership of technical decisions, and drive tasks from design through implementation and delivery.
• Excellent English communication skills.

Nice to Have:

• Experience implementing AI-powered application functionality, integrating LLM-based solutions, or working with AI models.
• Familiarity with Kubernetes, CI/CD pipelines, and modern deployment practices.
• Experience developing and maintaining data-intensive applications or services handling substantial volumes of information.
• Exposure to frontend development, particularly Angular, alongside strong backend expertise.
• Experience contributing to cloud infrastructure, deployment automation, or other platform-related improvements.
• Previous technical leadership experience or an interest in gradually expanding responsibilities beyond individual contributions.

Why Us:

• We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).
• We provide full accounting and legal support in all countries we operate.
• We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

888 Group is a group of companies building three supplements and wellness brands in the US market: Arq8, Secret Element, and EcoWise. With 50+ team members and over $30M in annual revenue, we sell D2C, on Amazon, and through TikTok Shop.

We are a fully remote, international team that values speed, ownership, proactive problem-solving, and continuous improvement.
 

We are looking for our first HR Director to build and lead the HR function across the group. Reporting directly to the founder, you will own the people strategy, drive recruitment, establish performance and compensation systems, and help the company scale while retaining top talent.

You will lead an HR Manager responsible for day-to-day HR operations.
 

Key Responsibilities

• HR Strategy: Build the HR function from the ground up, plan organizational growth, and develop compensation frameworks and career paths.
• Recruitment: Own hiring for key roles, build fast and repeatable recruitment processes, and develop talent pipelines, particularly for creative and e-commerce positions.
• Onboarding & Offboarding: Create structured processes that help new hires become productive quickly and ensure smooth transitions.
• Performance & Development: Implement KPI frameworks, performance reviews, feedback processes, and employee development initiatives.
• Culture & Retention: Strengthen accountability, engagement, and retention across a distributed international team.
• HR Operations & Analytics: Lead the HR Manager, oversee international contractor documentation and HR policies, and report on headcount, hiring, turnover, and personnel costs.
   

Requirements

• 5+ years of HR experience, including 2+ years in an HR leadership role.
• Proven experience building HR processes from scratch in a fast-growing company.
• Experience managing fully remote international teams and working with contractors across multiple countries.
• Strong hands-on recruitment skills, including hiring for creative, marketing, and e-commerce roles.
• Experience implementing performance management, compensation, and onboarding systems.
• A data-driven mindset, strong organizational skills, and the ability to turn insights into action.
• Excellent communication and judgment, with the confidence to challenge the founder constructively and handle sensitive situations.
• Native or fluent Russian and English proficiency at C1 level or above.
• Proficiency with Notion, Slack, Google Workspace, and AI tools.
   

Our Working Style

We move fast, take ownership, communicate directly, and expect people to be proactive. We value structured thinking, AI-powered workflows, measurable results, and openness to feedback.

This role is for an experienced, hands-on HR leader who thrives in a fast-paced environment and can turn HR into a strategic driver of business growth. We evaluate real results from the first two weeks, so speed, accountability, and execution matter from day one.

Technical Product Manager

[Europe, Full-time, Remote]

SNEAK PEEK

⇨ Location: Europe, Remote

⇨ Interview process: HR Interview → Manager Interview → Assignment & Presentation → Offer

WHO WE ARE

At Rounds, we believe in harnessing the power of cutting-edge technology to drive business success. We operate and grow a large portfolio of mobile apps. Our transformative, AI-driven technology identifies and optimizes mobile assets, while our team of experts, with their unparalleled human capital and business acumen, provides the strategic direction and support to turn mobile assets into profitable businesses. 

THE ROLE

We are looking for a Technical Product Manager to drive the development of the internal platforms and tools that power our business. This includes building the back-office systems, acquisition and monetization products that allow us to evaluate, acquire, and scale mobile apps efficiently. 

You will also play a role in shaping AI-driven systems that support our acquisition strategy, helping us identify and act on the most promising opportunities. Working closely with engineering, monetization, data, operations teams and the leadership, you’ll ensure our tools are reliable, scalable, and create real business impact.

WHAT ARE WE LOOKING FOR?

Must-have:

• 5+ years of experience in product management, with a track record of building tools and platforms.
• Excellent stakeholder management across technical and business audiences; aligns cross-functional teams and works comfortably in Scrum/Agile.
• Strong with metrics and monitoring: defines the right signals and tracks project and product performance against them
• Takes full ownership - from problem definition through delivery and operation
• A structured problem-solver who balances business needs with technical tradeoffs.
• Familiarity with the mobile app development and release lifecycles.
• Working knowledge of cloud infrastructure (Google Cloud preferred) comfortable to think through architecture and its tradeoffs.
• Solid system-design instincts: designs and critiques APIs, and can evaluate scaling limits before they bite.
• Fluent English – verbal and written.

Advantage:

• Background in B2C mobile or data-driven B2B products (SaaS, gaming, fintech).
• Experience in building AI-driven solutions for real business problems.

INTERESTED?

Our recruitment process consists of the following steps: 

• HR Interview (45 min)
• Manager Interview (60 min) 
• Assignment & Presentation (60 min)
• Offer

What you'll do

- Build the creative function from zero: the process, the team, the tools, the testing framework and the reporting.

- Own the creative strategy across all major ad networks: Meta, TikTok, Google App Campaigns, Snapchat, and in-app networks (AppLovin, Unity, Mintegral, ironSource).

- Run video production end to end: scripts, UGC creators, editors, motion designers, AI-generated video, timelines and quality.

- Produce and adapt video and static for each network's formats and placements, including playables and end cards for in-app networks.

- Make the latest AI tools the core of production (video, image, voice, lip-sync, avatars), and keep testing new ones as they appear.

- Ship a steady weekly volume of new concepts and iterations, and turn winners into dozens of variations.

- Read performance by creative (hook rate, CTR, IPM, CPI, ROAS) and decide what to kill, iterate or scale.

- Keep a creative testing log and share what works with the UA team and the product.

 

Must have

- 4+ years in performance creative for mobile apps (installs, trials, subscriptions).

- Hands-on experience with several ad networks, at least Meta and TikTok, plus one more (Google UAC or an in-app network).

- Experience managing video production: you have led editors, motion designers or UGC creators, not only made videos yourself.

- Real production experience with current generative AI tools (e.g. Runway, Kling, Veo, Sora, Midjourney, Flux, ElevenLabs, HeyGen, Arcads, ComfyUI or similar).

- You have built a creative process or team from scratch at least once.

- Data-driven: you know which metrics tell you a creative works on each network.

- A portfolio of ads that actually ran, with numbers.

- Upper-Intermediate English or higher.
 

Nice to have

- Subscription apps: utilities, cleaners, AI apps, dating or lifestyle.

- Playable ads.

- Can edit yourself (CapCut, After Effects, Premiere).

- Experience with automated creative pipelines (templates, batch variations, APIs).

 

What we offer

- Building a creative function from zero, with full ownership.

- Direct work with the founder, with no layers of approvals.

- Real ad budgets, and your creatives go live fast.

- Fully remote, flexible hours.

We are looking for an experienced and self-driven IT Support & Operations Specialist lead to manage IT operations across our European offices.

This person will be responsible for employee devices, office IT infrastructure, user support, vendor coordination, asset management, and basic information security controls. The role requires someone located in the European Union who can work independently, provide remote support to multiple locations, and travel to European offices when on-site assistance is required.

The successful candidate will not only resolve technical issues but will also build and improve a structured IT support process across the region.

Key responsibilities:

User and workplace support

• Provide remote and on-site IT support to employees across European offices.
• Configure, deploy, maintain, and troubleshoot Windows and macOS laptops.
• Support office equipment, including monitors, docking stations, printers, scanners, conference room equipment, and other peripherals.
• Troubleshoot connectivity, Wi-Fi, VPN, software, account access, and hardware-related issues.
• Support employee onboarding, offboarding, and equipment replacement processes.
• Prepare devices and user accounts for new employees.
• Ensure access and company data are properly removed or secured during offboarding.

• Maintain clear communication with users and ensure support requests are resolved within agreed timelines.

   

Helpdesk and IT processes

• Establish and maintain a centralized helpdesk and ticket management process.
• Define request categories, priorities, escalation procedures, and response expectations.
• Create and maintain internal IT documentation, troubleshooting guides, and employee instructions.
• Identify recurring issues and implement permanent solutions instead of repeatedly resolving the same incidents.
• Track support performance, common issues, unresolved requests, and user satisfaction.

• Coordinate escalations with internal engineering teams, software providers, and external vendors.

   

Device and asset management

• Maintain an accurate inventory of laptops, accessories, licenses, and other IT equipment across European offices.
• Manage the complete device lifecycle, including purchasing, configuration, assignment, repair, replacement, return, and secure disposal.
• Implement and maintain device management standards using MDM or endpoint management solutions.
• Ensure devices are encrypted, updated, protected, and compliant with company security requirements.
• Manage software deployment, operating system updates, endpoint protection, and device configuration policies.

• Monitor warranty status and coordinate repairs or replacement with vendors.

   

Office IT infrastructure

• Support and maintain office networks, Wi-Fi, internet connectivity, printers, meeting room systems, and other local infrastructure.
• Coordinate office openings, relocations, expansions, and IT equipment installations.
• Diagnose local network and connectivity issues and work with internet providers or local contractors to resolve them.
• Maintain basic documentation for each office, including network configuration, equipment inventory, providers, contracts, and emergency contacts.

• Ensure critical office infrastructure has appropriate backup and recovery procedures where required.

   

Vendor and procurement management

• Identify, evaluate, and select local IT suppliers, repair services, internet providers, and other technical vendors.
• Request and compare commercial proposals.
• Coordinate equipment purchasing and service delivery.
• Monitor vendor performance, service quality, costs, contracts, and SLA compliance.
• Maintain relationships with vendors across different European countries.

• Look for opportunities to standardize equipment and reduce unnecessary costs.

   

Security and access management

• Apply and monitor company IT security policies across employee devices and offices.
• Ensure laptops use disk encryption, screen locking, endpoint protection, secure authentication, and current operating system updates.
• Support implementation and maintenance of multi-factor authentication, password management, VPN, and device management solutions.
• Assist with user access reviews and removal of unnecessary access.
• Help security team identify and escalate security risks, suspicious activity, lost devices, phishing attempts, and policy violations.
• Support security awareness activities and provide employees with practical guidance on secure device usage.

• Ensure company equipment and data are handled in accordance with internal policies and applicable European data protection requirements.

   

Required experience and skills

• 8+ years of experience in IT support, system administration, workplace IT, or a similar role.
• Practical experience supporting users across multiple offices or countries.
• Strong troubleshooting skills for Windows and macOS devices.
• Experience with Google Workspace administration.
• Experience with user onboarding, offboarding, account management, and access permissions.
• Understanding of office networks, Wi-Fi, VPN, DNS, DHCP, TCP/IP, and basic firewall concepts.
• Experience supporting printers, meeting room equipment, and office peripherals.
• Experience with ticketing or helpdesk systems such as Jira Service Management, Zendesk, Freshservice, ServiceNow, or similar.
• Understanding of endpoint security, disk encryption, MFA, password managers, antivirus or EDR solutions, patch management, and secure device disposal.
• Experience managing IT assets, equipment procurement, and external vendors.
• Ability to document processes and create clear technical instructions.
• Strong organizational and prioritization skills.
• Ability to work independently, take ownership, and make practical decisions without constant supervision.

• Good written and spoken English.

   

Nice to have

• Experience establishing a helpdesk process from scratch.
• Experience managing IT operations for distributed or remote-first companies.
• Experience with identity providers and SSO solutions such as Microsoft Entra ID, Okta, Google Workspace
• Basic knowledge of Linux.
• Experience with automation using PowerShell, Bash, Python, or similar tools.
• Familiarity with ISO 27001, SOC 2, GDPR, or similar security and compliance frameworks.
• Experience with Apple Business Manager, Windows Autopilot, zero-touch device deployment, or similar technologies.

• Experience supporting office IT projects in several European countries.

   

Personal qualities

• Strong sense of ownership and responsibility.
• Service-oriented approach and good communication with non-technical employees.
• Ability to organize work without detailed day-to-day supervision.
• Practical and cost-conscious decision-making.
• Ability to distinguish urgent incidents from routine support requests.
• Willingness to investigate root causes and improve processes.

• Comfortable coordinating several vendors, offices, and requests simultaneously.

   

Location and working model

• The candidate must live in Poland (Kraków) and be able to visit the office several times a week.
• The role is primarily remote.
• Occasional travel to company offices across Europe will be required.
• The candidate must be legally authorized to work in their country of residence.

• Availability during standard European business hours is required.

   

Success in this role

During the first months, the successful candidate is expected to:

• Create a clear inventory of European IT equipment, vendors, systems, and office infrastructure.
• Introduce or improve the centralized helpdesk process.
• Standardize employee onboarding and offboarding procedures.
• Establish minimum device and endpoint security requirements.
• Document the IT setup and escalation contacts for every European office.
• Identify major operational and security risks and prepare an improvement plan.
• Improve visibility into IT costs, equipment lifecycle, and vendor performance.
• Reduce recurring support issues through standardization, documentation, and automation.

Description
 

Product: SaaS platform for package management, route optimization, and delivery operations.
 

Responsibilities

• Design and develop backend services using Python (FastAPI).
• Build and maintain REST APIs for core platform functionality.
• Work with PostgreSQL: schema design, query optimization, migrations.
• Develop frontend components using JavaScript / TypeScript.
• Integrate frontend and backend layers with a focus on performance and reliability.
• Collaborate with product and engineering teams to translate business requirements into technical solutions.
• Participate in code reviews and contribute to improving development standards.
   

Requirements

• 3+ years of experience in full-stack development.
• Strong hands-on experience with Python and FastAPI (or similar async frameworks).
• Solid knowledge of PostgreSQL (indexes, joins, performance considerations).
• Practical experience with JavaScript and TypeScript.
• Understanding of RESTful API design and data modeling.
• Ability to work independently and take ownership of features.
• Strong knowledge of best practices for web application development and architecture.
• Experience with GIT, understanding of CI/CD, task management (JIRA, or other).
• Experience in PyTest and end-to-end tesing frameworks.
   

Nice to Have

• Experience with Rust. 
• Experience working on SaaS products or data-driven systems.
• Experience with routing, logistics, or optimization-heavy systems.
• Familiarity with basic cloud concepts (AWS, GCP, or Azure).
• Exposure to containerized environments (Docker).

About the Company 

IT company within a European banking group, providing end-to-end technology solutions for financial institutions. The company supports banks and other financial organisations with services ranging from electronic payments and core banking software to hybrid cloud infrastructure and other IT operations. 

They are looking for an Applications Administrator to join their team in Kyiv.

Your key responsibilities will be: 

• Manage the day-to-day operation of the Application Support team, work assignments, and scheduling 
• Providing technical direction and expertise in areas of application/software fixes, tuning, monitoring, troubleshooting, deployments, support, and documentation of standards and procedures for the administration and maintenance of all supported environments 
• Support and maintenance of the core banking applications 
• Perform core banking system configuration, parameterization, version upgrades, and maintenance 
• Support the ongoing projects 
• Provide support for the testing of new and existing software applications 
• Participate in the process of integrating and releasing new application/software functionality, ensuring all service acceptance and operational deliverables have been successfully developed and agreed upon before handover, through the formal change management processes 
• Troubleshooting a complex transactional application system based on MS SQL 
• Investigate problems and other requests for support and determine appropriate actions to take 
• Design, implement, and maintain functional reports in Visual Studio, Reporting Services 
• Manage requests for IT application/system access, ensuring full compliance with agreed security policies and procedures 
• Monitor production system notifications and act accordingly to resolve urgent problems 
• Produce management information reports 
• Communication with 3rd party vendors 
• Consulting internal departments, end-user support 

Requirements: 

• University Degree or equivalent in Computer Science or Engineering 
• 2+ years of relevant IT experience, 1+ year in application support 
• Experience in the analysis, design, development, implementation, testing, and maintenance of application systems based on SQL Server 
• Knowledge of Microsoft products and Microsoft SQL Server tools 
• Understanding of Core Banking Applications 
• Understanding of banking business processes 
• Good level of English, spoken and written 
• Self-starter, well-organized, and motivated 
• Ability to work under pressure and establish priorities 
• Ability to work independently and as a member of a team 
• Desire to learn and develop skills further 
• Responsible and reliable 
• Willingness to mentor and coach other team members 
• Able to work across multiple projects simultaneously 

You receive: 

• Modern and international working environment 
• Challenging, engaging, and varied tasks 
• Personal and technical skills development with certified trainings 
• Competitive salary 
• Private health insurance 

We’re looking for an experienced BI Analyst who knows how to turn data into valuable business insights for fast-growing DTC brands. You’ll focus on building high-impact dashboards and reports that help stakeholders understand business performance and make better decisions. You know how to blend technical expertise with commercial understanding, and you’re always looking for ways to improve reporting and uncover new opportunities.

You’ll work closely with stakeholders, analyse business performance, and ensure data delivers clear insights into retention, profitability, and forecasting.

What you'll do

• Build, maintain, and optimise dashboards and reports in Tableau to provide clear insights into business performance
• Use SQL to extract, analyse, and transform data into meaningful and actionable insights
• Work with APIs and different data sources to support accurate and reliable reporting
• Develop reporting around key business metrics, including customer retention, subscription performance, profitability, and forecasting
• Translate complex data into clear visualisations and insights that stakeholders can understand and act on
• Identify trends, patterns, and opportunities to improve business performance
• Apply best practices in data visualisation and continuously improve reporting based on business needs

About you

• Several years of experience as a BI Analyst, Business Intelligence Analyst, or in a related role
• Previous experience working with DTC brands, ideally within a subscription-based business model
• Strong SQL skills and experience working with APIs
• Must have previous experience with Tableau
• Experienced in building dashboards and reports that support business decision-making
• Able to interpret data, identify trends, and turn insights into action
• Strong understanding of subscription metrics, particularly retention, profitability, and forecasting
• Exceptionally organised, able to work independently and manage priorities effectively
• Data-driven, curious, and always looking to uncover insights and improve performance
• Conversational in English

Bonus points if…

• You have experience working with subscription-based DTC brands and understand their key business metrics
• You have experience with customer retention, churn analysis, cohort analysis, or customer lifetime value (LTV)
• You enjoy translating complex data into clear, actionable insights for non-technical stakeholders
• You have experience supporting financial or commercial forecasting
• You’re proactive in identifying opportunities to improve reporting, processes, and data quality

Project Description

We are building a new platform for collecting and processing information across the bank and making it accessible through private and public cloud environments.

You will contribute to the platform’s development from the ground up, with a focus on Java development, SQL, automated testing, and code quality.

Responsibilities

• Develop clean, maintainable, and well-tested Java code.
• Write test cases and maintain documentation for users and support teams.
• Support and automate the development environment using Jenkins CI and Bash.
• Evaluate development tools, libraries, and approaches to improve software quality.
• Review code changes and provide constructive feedback to other developers.

Mandatory Skills

• At least 6 years of commercial Java development experience.
• Strong SQL knowledge and practical experience working with relational databases. Experience with Oracle or PostgreSQL is preferred.
• Strong problem-solving and debugging skills, including the ability to understand existing code, identify defects, and implement fixes.
• Ability to explain technical decisions and demonstrate coding skills during live coding exercises.
• English at B2 level or above.

Nice-to-Have Skills

• Experience with messaging systems such as RabbitMQ or Kafka.
• Experience with Docker and Kubernetes.
• Familiarity with Linux.

Recruitment Process

The selection process includes several stages on both our side and the client’s side:

1. CV Review: the project team reviews your experience and its relevance to the role.
2. Coderbyte Test: an online coding assessment.
3. Technical Interview: a technical discussion with our interviewer.
4. Project Management Interview (PMI): a discussion of your experience, communication skills, and fit for the project.
5. Karat Interview: the first client-side technical assessment.
6. Client Interview: the final interview with the client’s project team.

Please be prepared for coding assessments and live coding during the technical selection stages. As the process involves several interviews, it may take additional time to complete.