Jobs at Djinni

The Product is a situation management software platform that enables situation planning, response, and analysis for the security, safety, and emergency markets. By integrating and correlating information from multiple and diverse systems across the organization and coordinating response actions, the Product ensures that everyone in the operational chain knows what is happening and what to do.

The team is responsible for customization the product and adding additional functionality by:
– developing the custom workflows according to customer requirements using Tibco StreamBase technologies;
– preparing custom dashboards using Qlik Sense
– troubleshooting different issues using log files.

You will be involved in preparing workflow requirements and responsible for the full development cycle and post-deployment support.
 

Requirements

Minimum 1 year of experience in software development under Windows OS

Hands-on expertise in dashboards/BI tools and front-end development
Knowledge of relational database systems (MS SQL)
Knowledge of HTML, CSS and JavaScript
Basic knowledge of C# or Java (preferred), or any OOP language
Understanding JSON and XML format
Experience with Git

Will be a plus:

Knowledge of how to develop applications using Tibco StreamBase
Knowledge of Qlik Sense
Knowledge of jQuery and Bootstrap
Knowledge of ASP.NET MVC
Knowledge of Java or C#
Experience with Azure DevOps

High self-learning ability
Broad system view
Independent worker
Good English
Good interpersonal skills, team player

Job responsibilities

– Create new and support the existing applications developed using Tibco StreamBase
– Support the existing Tibco StreamBase applications in case of new requirements or issues
– Create new or modify the existing dashboards according to customer requirements using Qlik Sense
– Create new forms using a customer’s web content management system

 

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
 

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

Middle QA Engineer (Manual) — Healthcare
Remote | English + Ukrainian or Russian

We are looking for a Middle QA Engineer to join a healthcare product team working on web and mobile applications used by patients and medical professionals and mighty be other projects

Responsibilities
• Manual testing of web and mobile applications
• Writing test cases and bug reports
• Functional and regression testing
• API testing
• Close collaboration with developers and product team

Requirements
• 2+ years of QA experience
• Experience with web or mobile testing
• API testing (Postman or similar)
• Jira or other bug tracking tools
• English Intermediate+
• Ukrainian or Russian

Social Growth & Community Manager
Your content feels like a breath of fresh air when people need it most.
You know how to build communities, spark conversations, and make brands feel alive.
We’re looking for an SMM Guru to fully own and grow the social presence of two US-based products:
https://truxspot.com (https://truxspot.com/)
https://pgerentals.com (https://pgerentals.com/)
If you breathe social media, understand americans, and know how to organically boost content — this role is for you.

What you’ll do:
• Build and grow engaged communities across LinkedIn, X, YouTube, Facebook, Instagram
• Create scroll-stopping content using AI + human creativity
• Develop and execute SMM strategies focused on growth, engagement & conversions
• Collaborate with marketing and product team
• Analyze performance, test ideas, optimize continuously
• Gently troll competitors with wit, not aggression

You’re a great fit if:
• You understand native US tone & trends
• You deeply know social media algorithms & platform updates
• You can organically boost reach without paid ads
• You know how to build collaborations & influencer partnerships
• You have real SMM cases & results
• You have flawless UI sense with the ability to create high-quality, visually compelling designs and engaging video content.
• You can build community, not just content

US market experience — MUST.

Please send us your portfolio.
In your cover letter, briefly describe how you would grow and engage a trucker community in today’s US under the current Trump administration and social climate.
Details:
• Full-time | Mid–Senior level
• Salary: $2,000 – $2,500
• Products with real traction & ambitious growth goals

We’re looking for a Senior DevOps to join our growing team.
You’ll be responsible for building and operating a multi-cloud (AWS + GCP) infrastructure, driving observability and CI/CD governance, and owning our SOC 2 compliance automation.

This is a senior, hands-on position for someone who can combine infrastructure engineering, security, and automation — and enjoys owning systems end-to-end.

You’ll collaborate directly with our CTO and US engineering team (UTC-5 to UTC+2 overlap).

What You’ll Do:

Infrastructure & Automation

• Manage and automate AWS (EKS, EC2, IAM, S3) and GCP (GKE, Cloud Functions, BigQuery) environments.
• Maintain and expand Terraform infrastructure as code — from provisioning to drift detection.
• Migrate and optimize workloads such as Neo4j Fabric, Airbyte, Kafka, and dbt across clouds.
• Configure GPU-enabled EC2 and manage cost optimization (Spot + TCO tracking).

Observability & Monitoring

• Implement Sumo Logic + OpenTelemetry pipelines for structured logging and distributed tracing.
• Configure Slack-based alerting segmented by environment (dev, staging, prod).
• Maintain health and cost dashboards across AWS, GCP, and data platform services.

CI/CD Governance

• Own and enforce GitHub Actions pipelines (linting, coverage, schema validation).
• Integrate Codecov, SonarQube, and dbt tests into CI/CD flows.

Ensure reproducible builds and audit-ready logs (coverage.xml, results.xml).
Security & Secret Management

• Administer IAM roles and enforce MFA across AWS, GCP, GitHub, and Auth0.
• Manage secrets via 1Password CLI and scan codebases using TruffleHog and GitGuardian.

Configure Lambda/GCS malware scanning for file storage.
SOC 2 Compliance Automation

• Automate control evidence collection (logs, screenshots, IAM diffs).
• Integrate compliance checks with GitHub Actions, Slack, and Sumo Logic.
• Maintain structured audit folders (GCS/S3, Jira, Confluence).

Support quarterly access reviews and rotation monitoring.

Must-Have Qualifications:

• 5+ years experience in DevOps, SRE, or Cloud Infrastructure roles.
• Proven background in AWS and GCP operations, ideally multi-cloud.
• Proficient with Terraform, GitHub Actions, and IaC security best practices.
• Experience with Sumo Logic and OpenTelemetry SDKs (Node.js, Python, JS).
• Working knowledge of Neo4j, Airbyte, Kafka, dbt, and BigQuery.
• Comfortable implementing SOC 2 / ISO 27001 security and evidence frameworks.

Strong English communication (written and spoken).

Bonus Points:

• Experience with Prometheus/Grafana dashboards.
• Prior work with 1Password CLI, Auth0, or Salesbricks.

• Familiarity with AWS Config, GCP Policy Analyzer, or compliance-as-code tooling.

   

What You’ll Deliver in the First 90 Days

1. Migrate GKE → EKS workloads and automate environment provisioning via Terraform.
2. Set up centralized logging (Sumo Logic) and distributed tracing (OpenTelemetry).
3. Implement CI/CD enforcement (coverage, schema validation, secrets scanning).

Deliver a SOC 2 evidence automation framework (Slack alerts, audit exports, test reports).

Work Setup

• Full remote, flexible hours (overlap with US East Coast 3–4 hours/day).
• Direct collaboration with CTO and engineering leads.

Asynchronous-first communication via Slack, GitHub, Notion, and Jira.

What We Offer:

• We’re building a modern data & identity infrastructure powering eCommerce personalization.
• You’ll have full ownership of our infrastructure and compliance stack — no legacy baggage, no red tape.
• You’ll work with modern tools — Terraform, EKS, OTEL, dbt, Kafka — and have autonomy to improve them.

$100K budget for the role, with annual performance and bonus upside.
 

What else: 

• 4 weeks of paid vacation per year (with flexible scheduling)
• Unlimited sick leave — we trust your judgment and care about your health
• US Bank Holidays off — following the American holiday calendar
• A chance to work in a dynamic, multicultural team of professionals driven by a
• shared passion for product innovation and real impact
• A flat structure, no micromanagement, and full ownership of your work

• Remote-first culture and flexible working hours

   

How to Apply

Send your CV / GitHub profile and a short note describing:

• A project where you implemented observability or SOC 2 automation.
• Your favorite IaC or monitoring tool and why.

Our Interview Process Is Simple and Fast:

1. Recruitment Screening Call

General conversation about your background, English check, and Q&A from your side.

2. Initial call with CTO (30 min) in English

3. Technical deep dive Interview in English

4. Final Culture Fit Interview

General conversation in English with our CОO and Head of Delivery.

Why Join Us?

Be part of a product-first, data-driven startup reshaping martech

Work on modern tech with real ownership and creative freedom

Collaborate with senior-level professionals in a global, fast-moving environment

Ready to build the future of data-powered marketing with us?

Apply now and let’s talk!

We are looking for a Technical Support Specialist (L1/L2) to join our support team and provide customer-facing technical assistance for hardware, software, and connectivity-related issues.

In this role, you will handle first- and second-level support requests, troubleshoot Windows environments and basic network issues, assist with device (IoT/data logger) configuration, and escalate complex technical cases to higher-level engineering teams when needed.

You will work closely with Team Leaders, QA, Operations, and Engineering to ensure high-quality service delivery, accurate documentation, and continuous process improvement.

This role combines technical troubleshooting with customer communication and requires a structured, solution-oriented mindset.

Requirements:

✔️Experience in L1/L2 technical support or IT service desk roles
✔️Basic knowledge of Windows Server environments
✔️Basic MS SQL knowledge (user-level: queries, validation, data checks)
✔️Fundamental understanding of network technologies and protocols
✔️Experience configuring or supporting IoT devices or measurement data loggers (or strong willingness to learn)
✔️Confident in written and spoken English
✔️Independent, reliable, and detail-oriented working style
✔️Technical and solution-oriented mindset
✔️Strong interpersonal and communication skills

Responsibilities:

➖Provide L1/L2 technical support via email, chat, and calls
➖Troubleshoot Windows environment issues and basic network connectivity problems
➖Perform basic MS SQL checks and validate measurement or system data
➖Support configuration and deployment of IoT devices/data loggers following documented procedures
➖Collect logs, reproduce issues, and prepare structured escalations for L3 / Engineering teams
➖Maintain accurate ticket documentation in CRM/helpdesk systems
➖Follow internal workflows, SLAs, and quality standards
➖Contribute to knowledge base creation and continuous process improvements
➖Collaborate with Team Leaders, QA, Operations, and Engineering

Would be a plus:

✔️Experience with Zendesk and similar ticketing platforms
✔️Previous BPO / outsourcing experience
✔️Technical education or certifications
✔️Experience supporting SaaS or hardware-enabled products
✔️Familiarity with structured troubleshooting methodologies

Work conditions:

➖Remote work.
➖The probation period is two months.
➖2 non-fixed days off per week.
➖3 types of work shifts:
- M - 8:00-16:00
- D - 16:00-0:00
- N - 0:00-8:00

We are looking for a sharp and detail-oriented Product Analyst with experience in the gambling industry to join our product team. You’ll work closely with product managers and cross-functional teams to turn player behavior data and product usage metrics into actionable insights. If you have a strong analytical mindset, a deep understanding of iGaming user flows, and experience driving product decisions through data — we’d love to hear from you.

HOW YOU WILL MAKE AN IMPACT:

• Analysis of product metrics: Reg2Dep, retention, LTV, ARPU, conversion, engagement, etc.
• Building and analyzing user funnels
• Conducting A/B tests and evaluating their results
• Analyzing player behavior and identifying anomalies
• Supporting the business team with data and analytics for decision-making
• Building dashboards for products
• Participating in product roadmap development based on data
• Monitoring the effectiveness of features and promotional activities
• Monitor and control data accuracy, help build processes for collecting and storing data on transactions and user behavior
• Identifying, evaluating, and implementing analytics tools to improve product data tracking and visibility

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• At least 2 years of experience as a product analyst in the iGaming industry
• Hands-on experience with analytical tools like SQL, Power BI, Excel.
• Working with segmentation: identifying and analyzing user segments by game and payment patterns.
• Identifying growth points: search and validation of product hypotheses based on data.
• Understanding of the basics of web analytics and CRO (conversions, user journey).
• Attention to detail, systematic thinking and ability to visualize data.
• Excel skills at a high level (not just the ability to create pivot tables, but well-thought-out structuring and competent design).
• Ability to set up goals, events and user segments in Google Analytics to monitor key user scenarios.
• Skills in correlating data from product analytics and web analytics for a complete picture of user behavior.
• Experience in setting up and analyzing user behavior funnels using Smartlook, Hotjar, Google Analytics (GA4) tools.
• Mastery of methods of visual analysis of user sessions (session recordings, heatmaps, clickmaps) to identify UX problems and churn points.
• Knowledge of Python or R for advanced data analysis will be a plus.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We’re looking for a Senior Backend Engineer with Java, Python, and Golang skills to join our team.

Our client is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection.

Our team is responsible for the backend part for the main product line  - securing tens of millions of devices across the globe of all kinds of OS (Windows, Linux, macOS), and processing billions of security events every day.

You'll be joining a team with a significant impact on how our customers' environments (incl. 4 of Fortune10 companies, hundreds of Global2000 or governments) are protected, how they interact with agents, gain visibility into their security posture, and understand the risks and act upon them.

What will you do?
Design, develop and support backend system serving for endpoint security
●      Help us with initiatives around moving our services to a new deployment model.
●      Tuning and adjusting our services to work with new CPU architectures.
●      Improving the observability for our services.

• Requirements: 
  5+ years of extensive software engineering experience, including proven expertise in developing large-scale distributed systems and microservices architecture, with a focus on performance, scalability and reliability
• Proficiency in Java
• knowledge of Golang and Python 
• Experience with cloud platforms (AWS and/or GCP) and Kubernetes (must)
• Experience with Kafka or similar solutions is a plus

Client:

One of the world's largest fashion retailers, selling in 215 markets through its online platform or its 6,477 stores in 95 markets. 

Project Details:

• The product is a mobile app developed using web technologies (Java and React). There are both web and mobile versions of the application
• Methodology: Scrum
• Сustomer's location: Spain
• Team Composition: TL + 2 BE + Lead IOS+ Senior IOS + QA
• Duration of cooperation: long-term

Requirements:
- 5+ years of proven extensive commercial experience with UIKit and Swift
- Extensive experience with SwiftUI
- Solid Object-Oriented Design and Analysis Skills and modern development practices
- Experience with testing – Unit testing, snapshot testing, automation testing
- Test Driven Development and Behaviour Driven Development
- Knowledge of UI Architectural patterns: MVC, MVVM, MVP
 

Responsibilities:
- Research and evaluate technical options to implement business requirements
- Work in close contact with the Product Owner and support in the technical definition of product backlog items
- Provide system or technical development expertise to the team
- Guarantee continuous deployment, write qualitative, maintainable code with extensive test coverage in a fast-paced professional software engineering environment
- Suggest technical and functional improvements to add value to the product

Client:

One of the world's largest fashion retailers, selling in 215 markets through its online platform or its 6,477 stores in 95 markets. 

Project Details:

• The product is a mobile app developed using web technologies (Java and React). There are both web and mobile versions of the application
• Methodology: Scrum
• Сustomer's location: Spain
• Team Composition: TL + 2 BE + Lead IOS+ Senior IOS + QA
• Duration of cooperation: long-term

Requirements:
- 5+ years of proven extensive commercial experience with UIKit and Swift
- Extensive experience with SwiftUI
- Solid Object-Oriented Design and Analysis Skills and modern development practices
- Experience with testing – Unit testing, snapshot testing, automation testing
- Test Driven Development and Behaviour Driven Development
- Knowledge of UI Architectural patterns: MVC, MVVM, MVP
 

Responsibilities:
- Research and evaluate technical options to implement business requirements
- Work in close contact with the Product Owner and support in the technical definition of product backlog items
- Provide system or technical development expertise to the team
- Guarantee continuous deployment, write qualitative, maintainable code with extensive test coverage in a fast-paced professional software engineering environment
- Suggest technical and functional improvements to add value to the product

• Project Description:

  We are seeking a highly skilled Regular Web Graphics Developer to join our team in the oil and gas industry. The ideal candidate will have extensive experience in developing advanced web-based visualizations and a deep understanding of industry standards. 

   

  This role requires proficiency in WebGL and Three.js, along with a strong grasp of the graphics rendering pipeline. Experience with Unity or VR is a plus. Additionally, the candidate should possess general cloud development skills and backend expertise, including microservices architecture and experience with AWS and Azure.

   

• Responsibilities:

  • Design, develop, and maintain interactive web-based visualization tools for oil and gas data.
  • Implement advanced graphics rendering techniques using Angular, TypeScript, Three.js
  • Collaborate with geologists, engineers, and other stakeholders to understand visualization requirements and deliver effective solutions.
  • Ensure visualizations are optimized for performance and scalability.
  • Stay up-to-date with industry standards and best practices in web visualization and graphics rendering.
  • Integrate visualization tools with existing data management systems and workflows.
  • Develop and maintain backend services using microservices architecture.
  • Utilize cloud platforms such as AWS and Azure for deployment and management of visualization tools.
  • Provide technical guidance and mentorship to junior developers.

   

• Mandatory Skills Description:

  • 3+ years in Graphics development, with a strong emphasis on web-based Visualization applications and tools.
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • Strong proficiency in Angular, TypeScript and WebGL, Three.js
  • In-depth knowledge of the graphics rendering pipeline.
  • Experience with backend development and microservices architecture.
  • Proficiency in cloud platforms such as AWS or Azure.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills.
  • Ability to work independently and as part of a team.

Hi there,

Our client is a cybersecurity startup looking for an experienced Senior Manual QA to join the team on a full-time engagement.

Requirements:

• 5+ years of experience in Manual QA
• Hands-on experience with security testing / cybersecurity products
• Upper-Intermediate or higher English level
• Understanding of common security vulnerabilities (OWASP Top 10)
• Experience testing authentication, authorization, roles, and permissions
• Ability to start ASAP
   

Details:

• Full-time engagement
• Contract-based work
• Fast-paced startup environment

• Security-focused product

   

What we offer:

• Flexible Work Environment: Opportunity to work fully remotely or from our safe underground office in Kyiv with Starlink, generator, and charging stations
• Great Team: Supportive, collaborative, and dynamic international team culture. Direct collaboration with the customer

• Flexible Payment System: Multiple convenient payment options with easy fund withdrawal

   

Does this position sound like a perfect match? We’re eager to hear from you!

• Project Description:

  We are seeking a highly motivated and technically proficient QA Automation Engineer to join our dedicated testing team. You will play a crucial role in ensuring the successful and high-quality delivery of software products for our client, a prominent American multinational automaker.

  
  This position offers a challenging and dynamic environment within a multicultural international team, demanding strong problem-solving skills and a proactive approach.

   

• Responsibilities:

  Design, develop, and execute robust automated test scenarios on a daily basis, utilizing Python as the primary scripting language.
  Framework Management: Actively contribute to a new and maintain the existing automation frameworks
  Ensure comprehensive test coverage by writing detailed test scenarios
  Engage in specialized testing of automotive systems, including validation of in-vehicle components
  Work closely with developers, business analysts, and product owners within the Scrum framework, actively participating in sprint planning and daily stand-ups.

   

• Mandatory Skills Description:

  Prior work with embedded or automotive systems, especially in the context of multi-ECU scenarios.
  Proven experience developing, debugging, and maintaining Python code for automated testing.
  Thoroughly analyze logs, and quickly resolve issues within automated testing pipelines.
  Proficient in using Visual Studio Code (VSCode) with relevant extensions (Python, Cucumber, Copilot).
  Experience managing Python virtual environments and dependencies.
  Proficient with Git for version control and JFrog Artifactory for artifact management in a collaborative, automated test environment.
  Ability to read and follow technical documentation in English.
  Strong communication skills for collaboration with developers, testers.
  Exposure to automotive communication protocols (e.g., CAN, LIN, Ethernet).

• Project Description:

  We are seeking a highly motivated and technically proficient QA Automation Engineer to join our dedicated testing team. You will play a crucial role in ensuring the successful and high-quality delivery of software products for our client, a prominent American multinational automaker.

  
  This position offers a challenging and dynamic environment within a multicultural international team, demanding strong problem-solving skills and a proactive approach.

   

• Responsibilities:

  Design, develop, and execute robust automated test scenarios on a daily basis, utilizing Python as the primary scripting language.
  Framework Management: Actively contribute to a new and maintain the existing automation frameworks
  Ensure comprehensive test coverage by writing detailed test scenarios
  Engage in specialized testing of automotive systems, including validation of in-vehicle components
  Work closely with developers, business analysts, and product owners within the Scrum framework, actively participating in sprint planning and daily stand-ups.

   

• Mandatory Skills Description:

  Prior work or experience with embedded or automotive systems, especially in the context of multi-ECU scenarios.
  Experience developing, debugging, and maintaining Python code for automated testing.
  Thoroughly analyze logs, and quickly resolve issues within automated testing pipelines.
  Knowledge managing Python virtual environments and dependencies.
  Knowledge Git for version control and JFrog Artifactory for artifact management in a collaborative, automated test environment.
  Ability to read and follow technical documentation in English.
  Strong communication skills for collaboration with developers, testers.

INFOBUS Holding is an international product IT company.

We are looking for an experienced accountant who is confident in working with Czech legislation, is not afraid of handling multiple tasks, and wants to contribute to building a high-quality financial system with us.

Requirements

• 3–5 years of accounting experience in the Czech Republic
• Knowledge of Czech legislation and confident handling of VAT
• Experience with the accounting program Pohoda
• Czech language at a working level + Ukrainian or Russian

• Work initially in the office, then transitioning to a hybrid model

   

Key Responsibilities

• Working in the Pohoda accounting program and managing accounting operations
• Controlling primary documentation and internal calculations
• Payroll calculation and submission of related reports
• Preparation of DPH, KH, and SH declarations
• Generating internal financial information for the team
• Interaction with tax and governmental authorities
• Gradual participation in improving the company’s financial processes

• Working within the internal Infobus system and daily interaction with its functionality

   

We Offer

• Schedule: Monday—Friday, 08:00–17:00
• Stable employment in an international company

• Competitive compensation with annual review

   

Join our growing team as a Senior CRM Manager for retention for a multi-country iGaming product.

We’re backed by ambitious industry innovators with a strong multi-regional presence and over 3 years of successful operations. Our portfolio features two large-scale brands active across Tier 1 markets.

As part of our expanding team, you’ll play a crucial role in elevating user engagement, increasing retention, and driving lifetime value through segmented communications, localized campaigns, and smart automation. This is a high-impact position where you’ll directly influence CRM performance metrics like deposit activity, average check size, and player retention rates.

Your Mission

• Develop and execute an omnichannel CRM strategy product mechanics and communications to enhance onboarding, retention, engagement, and monetization across two iGaming brands.
• Plan, coordinate and hands-on execute multi-channel marketing campaigns using relevant segmentation and personalization, traffic specific instruments and channels.
• Analyze user behavior and in-platform activity to develop data-driven retention strategies and improve CRM campaign effectiveness.
• Build market-specific CRM approaches, tailored to local languages, cultural nuances, and player preferences.
• Manage and configure CRM platforms and marketing automation tools across multiple media, channels, and formats.
• Segment customer databases to deliver personalized communications and offers.
• Collaborate with cross-functional teams—including development, marketing, and analytics—to align CRM initiatives with business goals and product features.
• Train, lead and mentor CRM Managers, Specialists and Juniors, helping them grow and deliver measurable results.
• Stay ahead of CRM trends in the iGaming sector, bringing innovative mechanics and techniques to your campaigns.

Our Requirements

• 3+ years of experience in CRM Manager role, ideally in iGaming or a similarly dynamic industry.
• Deep, hands-on knowledge of Customer Journey Optimization and CRM best practices, with a proven ability to implement and test strategies across multiple channels.
• Demonstrated success in managing and mentoring international teams (2+ members) in a remote, geographically dispersed teams.
• Expertise in multi-channel engagement strategies, including resolving deliverability and localization issues.
• Strong command of A/B testing, campaign optimization, and performance analysis.
• Solid skills in CRM platform management, customer segmentation, and personalization tactics.
• Ability to manage multiple CRM projects concurrently in a fast-paced organization.
• English at an Upper-Intermediate level or higher (written and spoken).

Preferred Qualifications

• Experience working with Customer.io or similar CRM tools.
• Familiarity with predictive analytics and advanced automation platforms.
• Experience in designing loyalty programs and retention mechanics.
• Strong creative thinking and problem-solving abilities.

What We Offer

• Competitive salary and growth opportunities within a forward-thinking team.
• Remote work with flexible scheduling, enabling a healthy work-life balance.
• 20 paid vacation days per year and access to learning and development programs.
• A chance to work on a high-performing product with strong market traction.
• Opportunities to attend top industry events, conferences, and international workshops through our competence centers.

Don’t miss your chance to lead in a fast-growing, innovative environment. Apply today and join our talented, motivated, and ambitious CRM team.