Jobs at Djinni

Now we are looking for a Senior Recruiter who’s passionate about finding people that help our business grow and get better. We’re also looking for someone who’s proactive — ready to improve our hiring approach and support the growth of our recruiting processes as the company scales.
 

💪 YOUR QUEST-LINE:

• Arranging full life-cycle recruitment process: from the understanding of vacancy’s requirements, sourcing of candidates, interviewing candidates to negotiating potential offers;
• Creating job profiles and writing vacancy descriptions;
• Development of new approaches in attracting candidates and improving the selection process, monitoring new trends and other useful data to improve the productivity and recruitment process overall;
• Developing long-term relationships with potential candidates through networking;
• Collaborate closely with the HR Department to ensure alignment with company policies and procedures;
• Maintaining corporate documents and databases up to date;
• Reporting to Lead Recruiter and hiring managers;
• Job market analysis and reviews making.

👨‍🚀 YOUR IN-GAME SKIN:

• 5+ years of hands-on experience in full-cycle recruitment across technical and non-technical roles, ideally in dynamic product or gaming environments;
• Solid understanding of software development processes, tools, and technologies (e.g., React, AWS, GitLab, Vue, CI/CD, system design) to engage effectively with candidates and hiring teams;
• Proven track record of partnering with hiring managers, advising on hiring strategies, and driving hiring decisions with confidence;
• Advanced sourcing skills using a broad range of tools and channels (LinkedIn, GitHub, job boards, communities, events, referrals, etc.);
• Attention to detail and process ownership — from crafting tailored job descriptions to negotiating offers and maintaining candidate pipelines;Strong stakeholder management and communication skills — able to lead discussions, present insights, and influence decision-making;
• Proactive, data-driven, and adaptable mindset; capable of operating independently and in a fast-paced environment;
• At least an Upper-Intermediate level of English proficiency.

🧜‍♀️ WILL BE YOUR BOOST:

• Familiarity with CS:GO, Rust and Dota2 (and if you play one of them you are already one step closer to the team);
• Work experience in developing the employer brand locally through advertising, participation in local hiring events, etc. (for future activities).

🥷 YOUR POWER-UPS SOURCE:

• Spontaneous weekend from the CEO;
• Support for professional development, including events (we went on a MAJOR trip to Copenhagen, for example), certifications, and educational materials;
• Start working at a time that’s comfortable for you;
• People Partner who will always support you in word and deed;
• Anniversary and performance bonuses;
• Input on project direction in a bureaucracy-free environment;
• Regular performance reviews and personal feedback sessions;
• 20 paid vacation days and 7 sick leave days;
• Assisting with the accounting and tax management for individual entrepreneurs;
• English language and Well-being benefit — so that you can improve your mental health the way you want;
• No time tracking;
• We purchase CHARGING STATIONS for our spacers;
• We help Ukraine: every month the company supports AFU and transfers donations for ammunition and supplies.

If you read everything carefully and exclaimed: «Oh, yeah, I'm good at everything and I want to do cool things together!», then we are already looking forward to your resume and portfolio! 

Send them as soon as possible! 🚀

Roles & Responsibilities 

• Build a transparent and scalable growth machine, own demand generation end-to-end, identify opportunities to develop new channels, and/or expand existing ones for customer acquisition.
• Establish a content factory, able to produce relevant and highly engaging content for diverse stages on the leads, opportunities, and users’ journey, including but not limited to case studies, blog articles, white papers, thought leadership pieces.  
• Manage and operate E2E, all marketing activities, hands-on / using freelancers /scale it to an in-house team later on.
• Own self-service product as a stand-alone revenue center with full responsibility for its performance and targets.
• Oversee email campaigns, Paid Search & Social.
• Generate user acquisition LTV/CAC reports on an ongoing basis and adjust accordingly. Define and manage marketing KPIs.

Qualifications

• +5 years of experience in marketing of global SAAS solutions to small medium businesses or B2B - must
• Experience working in startup companies – must
• Excellent English - must
• Background in insurance P&C - advantage

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

In your role as Microsoft AI Developer, you’ll have the unique opportunity to design and build advanced Generative AI tools, plug-ins, microservices, and extensions. Your work will be essential in leading innovation and delivering high-impact solutions that set new standards for excellence, further strengthening PwC’s reputation for technological leadership, client satisfaction, and continuous growth. If you’re passionate about shaping the future of technology and eager to make a real difference, this is the perfect place to accelerate your career and leave a lasting mark.

Responsibilities:     

• Lead the design, development, and implementation of large-scale AI-driven software solutions using Microsoft 365 Agents Toolkit and Azure technologies.
• Translate business requirements into technical specifications and deliver effective AI and automation solutions.
• Develop, test, and deploy product features, ensuring they align with client needs and quality standards.
• Support agile product delivery by working closely with cross-functional teams and adopting Agile Scrum methodologies.
• Utilize Azure AI Foundry, Azure OpenAI, Graph connectors, API plugins, and Azure AI Search to deliver robust solutions.
• Guide integration of APIs and microservices architectures for scalable and secure applications.
• Implement best practices in source code management, CI/CD, and DevOps using tools like GitHub and Azure DevOps. 
• Troubleshoot complex issues and provide support throughout the software development lifecycle.

Requirement experiences and skills:

• Bachelor’s or Master’s degree in Computer Science or similar field.
• Hands-on experience in agile teams delivering software solutions at scale.
• Proficiency in service-oriented, event-driven, and microservices architectures.
• Expertise in Azure AI tools including OpenAI, Foundry, Functions, Logic Apps, and Teams Toolkit.
• Microsoft .Net Development Certification and Azure Services certifications will be a plus.
• Experience with Python, containerization (Docker/Kubernetes), and CI/CD pipelines.
• Ability to solve complex problems with creativity and critical thinking.
• Excellent written and verbal communication skills for internal and client-facing interactions.
• Team-oriented mindset with a passion for continuous learning and staying up to date with emerging technologies.

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

Наш клієнт — міжнародна онлайн-ігрова компанія, що надає послуги спортивних ставок і казино, з потужною присутністю на ринку Латинської Америки. Стратегічною метою компанії є надання високоякісного, персоналізованого ігрового досвіду, з використанням сучасних технологій і локалізованих сервісів, що враховують уподобання гравців різних країн регіону. Компанія розробляє та запускає власні ігри для казино, а також управляє власними платформами CRM, служби підтримки клієнтів (CS) та бек-офісу.

Ідеально для тих, хто прагне:

• Розробляти та створювати висококонверсійні лендинги, оптимізовані для залучення трафіку та реєстрації користувачів;
• Створювати привабливі візуальні матеріали для промокампаній, включаючи email-шаблони, push-сповіщення та in-app банери, що стимулюють повторне залучення та утримання гравців;
• Розробляти іммерсивні візуальні рішення для екосистеми гейміфікації, зокрема кастомні іконки, бейджі, індикатори прогресу та інтерфейси турнірів, які покращують життєвий цикл гравця та рівень залученості;

• Очолювати розробку та постійний розвиток регіонального Design Brandbook у тісній співпраці з командами Product та CRM, забезпечуючи цілісну преміальну айдентику бренду на всіх точках взаємодії.

   

Досвід, який стане твоєю перевагою:

• Підтверджений досвід дизайну для CRM-циклів, включаючи персоналізовані email-шаблони, push-сповіщення та промобанери для програм лояльності, спрямовані на зниження відтоку та збільшення LTV;
• Практичний досвід створення гейміфікаційних елементів (бейджі, прогрес-бари, турнірні лідерборди, level-up анімації), що формують захоплюючий і винагороджувальний користувацький досвід;
• Досвід розробки або розвитку регіональних Brandbook із забезпеченням узгодженої візуальної ідентичності між різними департаментами з урахуванням локальних культурних особливостей;
• Високий рівень володіння Figma та Adobe Creative Suite (Photoshop, Illustrator), а також досвід використання AI-інструментів для оптимізації та масштабування дизайн-процесів;

• Здатність ефективно співпрацювати з продакт-менеджерами та розробниками для забезпечення технічної реалізовності, мобільної адаптивності та оптимізації продуктивності дизайнів.

   

Ми цінуємо:

• Висока увага до деталей і орієнтація на створення якісного, продуманого результату;
• Мислення власника — проактивність, самостійність та готовність приймати рішення з високим впливом;

• Гнучкість і комфорт у роботі в динамічному, швидкозмінному середовищі iGaming.

   

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Медичне страхування;
• Можливості для кар’єрного зростання;
• Пакет бенефітів (відшкодування витрат на спортзал, стоматологічні та психологічні послуги тощо);
• Бонусну систему на основі OKR;

• Динамічне робоче середовище.

   

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. The strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the diverse preferences of Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS, and Back-office platforms.

Perfect for those who aim to:

• Conceptualize and design high-converting landing pages optimized for traffic acquisition and user registration;
• Create compelling visual assets for promotional campaigns, including email templates, push notifications, and in-app banners that drive player re-engagement and retention;
• Develop immersive visuals for the gamification ecosystem, including custom icons, badges, progress indicators, and tournament interfaces that enhance the player lifecycle and overall engagement;
• Lead the development and continuous evolution of the regional Design Brandbook in close collaboration with Product and CRM teams, ensuring a consistent, premium brand identity across all touchpoints.

Experience you’ll need to bring:

• Proven experience designing for CRM lifecycles, including personalized email templates, push notifications, and loyalty-driven promotional banners aimed at reducing churn and increasing lifetime value;
• Hands-on experience creating gamification assets (badges, progress bars, tournament leaderboards, level-up animations) that deliver immersive and rewarding user experiences;
• Experience developing or evolving regional Brandbooks, maintaining a consistent visual identity across departments while adapting to local cultural nuances;
• Advanced proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator), with experience leveraging AI-powered design tools to streamline and scale production workflows;
• Strong ability to collaborate with product managers and developers to ensure designs are technically feasible, mobile-responsive, and performance-optimized.

It's a perfect match if you have those personal features:

• High attention to detail and commitment to delivering polished, high-quality results;
• Ownership mentality - proactive, self-driven, and comfortable making high-impact decisions;
• Highly adaptable and comfortable working in dynamic, fast-changing iGaming environments.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

SERM Assistant (Junior Level)

Job Description:

We are looking for a SERM Assistant to join our reputation management team and work on projects in the investment and digital sectors.
This role is ideal for a detail-oriented and responsible specialist who wants to enter the online reputation management (SERM) field and grow within a team.

The position includes training, working with clear instructions, and gradual expansion of responsibilities.

Core responsibilities & scope: 

• Monitoring search engine results and brand mentions
• Collecting and performing initial analysis of reviews, comments, and publications
• Posting reviews and responses using prepared templates
• Working with platforms (forums, aggregators, review sites, social media)
• Maintaining spreadsheets, reports, and internal documentation
• Supporting the SERM Manager with operational tasks
• Ensuring compliance with guidelines and deadlines

Core requirements:

• High attention to detail and strong focus
• Ability to work with spreadsheets (Google Sheets / Excel)
• Basic understanding of search engines (Google)
• Willingness to learn and follow established processes

• English level: Intermediate or higher

   

Would be a plus:

• Basic copywriting skills
• Experience with Figma, Canva, Adobe tools, CapCut
• Interest in marketing, reputation management, and branding

We offer: 

• Schedule: Monday–Friday, 10:00–19:00
• Full-time employment
• Office work format in Bucharest.
• Salary: fixed rate + performance-based bonuses (range discussed after interview)
• Stable compensation with growth opportunities
• Internal training and ready-to-use instructions
• Probation period with mentor support

• Bonuses based on KPI achievement

   

Growth opportunities:

• Promotion to SERM Manager
• Expansion of responsibilities
• Participation in international projects
• Transition to related fields (SEO, Content, Analytics)

Location: Remote-first, Europe (Spain or UK preferred)

Office: Barcelona available

Engagement: Full-time, long-term

Employment: In-house

About the Company

Our client is a European health technology company building an AI-driven virtual assistant for clinicians — a real-time system that helps healthcare professionals perform tasks faster and more accurately.

Their mission is to build intelligent, low-latency AI agents that communicate naturally through text and voice, supporting healthcare providers, payers, and pharmaceutical companies.

Core Stack: Python, FastAPI, Docker, Kubernetes, Argo CD, gRPC, Redis, Postgres, WebRTC

Focus Areas: Real-time AI agents, voice systems, event-driven architectures, multi-agent orchestration

Who We’re Looking For

This is a Senior-level (6–7+ years) AI Engineer role.

We’re looking for someone who is highly experienced in building AI/ML systems - not just experimenting with the latest APIs, but shipping real production systems.

You are a software-first AI engineer:

• You understand architectures, reliability, observability, SLAs, and production constraints - not just prompts.

Mandatory background:

• Strong AI/ML expertise + solid software engineering fundamentals
• Experience that predates the LLM boom, showing a foundational understanding of ML/Software Engineering beyond prompt engineering.
• Proven experience with production AI/ML systems
• Previous startup experience (required)

Deep expertise in at least one:

• Voice AI systems
• Multi-agent architectures
• Low-latency software systems

What You’ll Own

You will take ownership of critical AI infrastructure components, including:

AI Brain Service (End-to-End)

• Architecture design, SLAs, latency budgets
• Failure modes & reliability engineering
• Production rollouts and system evolution

Real-Time & Voice Systems

• Streaming text/voice
• VAD, barge-in, turn-taking, interruption handling
• WebRTC, SIP, LiveKit (strong plus)
• Latency optimization under real-world constraints

Multi-Agent Orchestration

• Planner–executor–critic patterns
• Role routing & shared memory
• Tool routers & coordination protocols
• Evaluation-driven iteration

RAG & Retrieval Engineering

• Hybrid retrieval & re-ranking
• Query rewriting, compression, caching
• Freshness & grounding
• Faithfulness and relevancy evaluation

Evaluation & Observability

• Pre-call validation & safety enforcement
• In-call tracing (prompts, tools, tokens, latency, cost)
• Post-call automated evals (hallucination, safety, regressions)
• OpenTelemetry instrumentation
• Shadow evals & drift detection

Minimum Qualifications

• 6–7+ years of ML/backend engineering in product environments
• Strong Python expertise (FastAPI, asyncio, pydantic)
• Experience shipping production AI/ML systems
• Experience in startup environments
• Real-time system experience
• Strong understanding of architecture, observability & reliability

Nice to Have

• DSPy, MiPRO, GEPA
• LLM evaluation frameworks / LLM-as-judge setups
• WebRTC/SRTP, SIP, TURN/SFU tuning
• GCP (Cloud Run, GKE, Pub/Sub, Vertex AI)
• Healthcare domain experience

Example Problems You’ll Solve

• Push median voice round-trip below 2 seconds while preserving turn-taking.
• Implement OTEL-first tracing for agent graphs with automated evaluation triggers.
• Improve RAG with hybrid retrieval + measurable faithfulness gains.
• Turn EHR integrations into reliable LLM tools.

Working Style

• Remote-first (EU time zones preferred)
• Barcelona office available
• Direct collaboration with Head of AI and Engineering
• Fast iteration, high ownership
• Strong architectural influence

Simplify
Keep energy for life.

The daily quantum leap of technology development requires people to continually upgrade their skills to manage more complicated programs and devices. It consumes time and energy.

We work for simplifying the digital experience of people by making a wide range of functionally excellent IT products that are still intuitively usable. From the landing page for the one-time event up to the total automation of the business.

We work diligently and adequately because we value our and your time and energy.

If you share our principles — we will be pleased to work with You.

We are seeking a motivated and talented Freelance Professional to support our Product

Development team. This role offers a unique opportunity to contribute to a fast-paced,

innovative environment on a project basis. You will collaborate with experienced

professionals to develop and enhance our digital health products.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Lisa Rudyk, Head of User Acquisition at Headway by Headway Inc, we’re looking for a User Acquisition Specialist to scale campaigns on Meta and hit the ROI that drives our mission worldwide.

The product and team you will be working with:

Headway is our flagship app, offering summaries of nonfiction bestsellers, daily insights, and gamified challenges. Headway is the world’s most downloaded book summary app and has been featured as App of the Day in over 30 countries, including the US, the UK, and Canada.

You’ll join our User Acquisition team, responsible for driving new user growth, fueling product expansion, and supporting the company’s financial goals. We focus on scaling new revenue by testing fresh approaches and continuously exploring the most effective ways to accelerate product growth.

This job is perfect for you if you:

• Want to work on a product that’s a market leader in Book Summaries across the US and Tier-1 countries.
• Are excited to see the direct impact of your work reflected in both financial and product metrics at Headway.
• Enjoy the freedom to test bold hypotheses, with the potential to fully own a channel or user acquisition flow in the future.
• Want to collaborate closely with the Product team while sharpening your product marketing expertise.
• Love working with a performance-driven team of people who are fully committed to results.
• Are eager to grow in a data-driven environment where experiments and analytics guide every decision.

• Value strong partnerships — we work closely with Google, Meta, and TikTok.

   

What you will do:

• Scale Headway App’s user acquisition through Meta Ads.
• Collaborate with the Product Marketing Team to design new funnels and run product experiments.
• Analyze data, metrics, and test outcomes to make decisions grounded in data-driven insights.
• Improve funnel conversions (CRO) in partnership with the Product Marketing Team.
• Test creatives, audiences, and bidding strategies to maximize growth.
• Work closely with Creative Marketing, Product Marketing, and Analytics teams to drive new user growth.

• Build and maintain automations and scripts to streamline campaign management and optimization.

   

What you need to join us:

• Have ~1 year of experience in marketing, user acquisition, FMCG, consulting — or you’re just starting out and eager to grow fast.
• Know your way around numbers, can use them to make smart decisions and uncover causal relationships.
• Understand the basics of marketing and how paid traffic works.
• Love to research, ask “why?”, and figure things out from the ground up.
• Have a willingness to quickly learn new tools (Amplitude, AppsFlyer, Tableau, ad platforms).
• Communicate confidently in English (B2).

• Align with the values of our team (SELECT).

   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go n a week-paid holiday to rest and recharge twice a year.

• Supporting initiatives that help Ukraine. 

   

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.

Are you interested?

Send your CV!

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Lisa Rudyk, User Acquisition Manager at Headway by Headway Inc, we’re looking for a PPC Specialist to take full ownership of Google Ads acquisition — one of our top strategic priorities.
 

The product and team you will be working with:

Headway is our flagship app, offering summaries of nonfiction bestsellers, daily insights, and gamified challenges. Headway is the world’s most downloaded book summary app and has been featured as App of the Day in over 30 countries, including the US, the UK, and Canada.
 

You’ll join our User Acquisition team, responsible for driving new user growth, fueling product expansion, and supporting the company’s financial goals. We focus on scaling new revenue by testing fresh approaches and continuously exploring the most effective ways to accelerate product growth.
 

This job is perfect for you if you:

• Want to work on a product that’s a market leader in Book Summaries across the US and Tier-1 countries.
• Are excited to see the direct impact of your work reflected in both financial and product metrics at Headway.
• Thrive when you have full ownership — Google Ads acquisition is one of our top strategic priorities, and you’ll drive it end to end.
• Want to collaborate closely with the Product team while sharpening your product marketing expertise.
• Love working with a performance-driven team of people who are fully committed to results.
• Are eager to grow in a data-driven environment where experiments and analytics guide every decision.
• Value strong partnerships — we work closely with Google, Meta, and TikTok. Our collaboration with Google’s Ukrainian office gives you access to offline interactions, summits, resources, and exclusive events.
   

What you will do:

• Scale Headway App’s user acquisition through Google Ads campaigns.
• Collaborate with the Product team to design new funnels and run product experiments.
• Analyze data, metrics, and test outcomes to make decisions grounded in data-driven insights.
• Improve funnel conversions (CRO) in partnership with the Product team.
• Test creatives, audiences, and bidding strategies to maximize growth.
• Work closely with Creative Marketing, Product Marketing, and Analytics teams to drive new user growth.
• Build and maintain automations and scripts to streamline campaign management and optimization.
   

What you need to join us:

• Proven experience with Google Ads (PMax, Search, Demand Gen, Display).
• Strong knowledge of analytical tools such as Google Analytics, Tableau, Mixpanel, Amplitude, etc.
• Solid understanding of marketing metrics
• Ability to analyze data and uncover causal relationships.
• Hands-on experience with scripts and campaign automation.
• Experience working on CRO initiatives with product teams is a strong plus.
• Alignment with the values of our team (SELECT).
   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go n a week-paid holiday to rest and recharge twice a year.
• Supporting initiatives that help Ukraine. 
   

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.
 

Are you interested?

Send your CV!

Intetics Inc, a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a talented Junior Recruiter to join our team.

What you will do:

• Attract candidates through various job platforms;
• Advertise open roles on various channels;
• Reach out to potential candidates and build relationships for future job opportunities;
• Work closely with different departments to forecast staffing needs;
• Screen, interview, and make sure every candidate leaves with a great impression of us (whether hired or not);
• Manage candidate pipelines and ensure timely communication throughout the hiring process;

Requirements

•Excellent communication skills of written and spoken English (B1+);
•At least 0.3 — 1 year of Talent Acquisition or Recruitment experience (any field, IT experience is not required)
•Good time management skills with the ability to juggle various open positions;
•Experience with recruiting candidates through different job websites, sourcing skills;
•Having an eye for detail and high work-quality standards;
•Open, easy-going personality.

LenGreo is a full-cycle digital marketing & development company.

We’re building a modern social-media-driven platform — a creator–fan ecosystem where users publish content and fans can financially support creators.
 

The product is performance-oriented, scalable, and built with clean architecture principles.
 

You’ll join an experienced cross-functional team including a Technical Lead, Backend Developers, Business Analyst, Designer, and Project Manager.

Role Overview
 

We are looking for a Middle+ QA Specialist with hands-on experience testing social media–style web applications, particularly platforms with feeds, messaging, content publishing, and real-time interactions.
 

This role is strongly focused on:

• Requirements-based testing
• Acceptance criteria validation
• Complex user-flow validation
• Ensuring feature completeness before release
   

You will act as a quality gatekeeper — validating that every implemented feature fully matches business logic, technical documentation, and product requirements.
 

Responsibilities

• Perform detailed requirements-based testing and validate features against specifications and acceptance criteria
• Create structured test cases and test scenarios from product documentation
• Execute manual testing across web and mobile web environments
• Test social platform features including:
  • Feed & infinite scroll
  • Profiles
  • Messaging & chat
  • Stories
  • Notifications
  • Live content / real-time updates
  • Content publishing & interactions
  • Gamification features
• Validate UI against Figma designs
• Test API responses and data consistency
• Perform regression testing before releases
• Identify edge cases and negative scenarios
• Provide clear and reproducible bug reports
• Collaborate closely with BA and PM to clarify requirements
• Participate in sprint planning and release validation
   

Required Experience

• 3+ years of commercial QA experience
• Strong experience testing social, content, or community-driven platforms
• Experience working with structured requirements and acceptance criteria
• Ability to independently design test cases from business documentation
• Experience validating full user journeys end-to-end
• Experience testing REST APIs (Postman or similar tools)
• Agile/Scrum experience
• Strong analytical and detail-oriented mindset
   

Nice to Have

• Experience testing chat systems, WebSockets, or live updates
• Experience testing adult-oriented platforms (comfortable with sensitive content)
• Experience with feed-based UI systems
• Experience with gamification mechanics
• Experience testing payment flows
• Basic understanding of frontend/backend architecture

Terms

• Remote, full-time
• Basic understanding of frontend/backend architecture

WHO WE ARE 💫

Hi, we’re BetCare.

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are looking for a Shift Supervisor with at least one year of experience in a similar role and a minimum of Upper-intermediate English proficiency to join our international team and contribute to our diverse workplace

In this role, you will oversee our customer support team during the shift, guide and mentor the team, and work closely with high-level customer support inquiries.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer and team inquiries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.
We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

• Email processing
• Providing guidance to agents during the shift on customer-related cases
• Consulting with the team on complex or unusual cases
• Managing the break schedule for agents during the shift
• Communicating brand-related updates to the team (via Slack, Zendesk)

• Chat, document and payment processing when required (not daily)

   

A FEW MUSTS ❗

• Have at least one year of experience in the IGaming industry in roles such as Senior Customer Support, Shift Supervisor or Team Leader.
• Experience with SoftSwiss and/or TMA platforms and proficiency in chat and email support. 
• Strong understanding of customer service principles.
• Be fluent in written and spoken English (this is the official office language).
• Be interested in learning about iGaming and increasing your tech knowledge.
• Be happy to work different shifts: our Customer Services Department is open 24/7 (be ready to have 2-night shifts from 5 weekly.

WHAT WE OFFER 💎

• Fully remote work. In case you are Lviv based - ability to attend the office (which is absolutely pet friendly 🐶).
• Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).
• Diverse paid times off: Vacation, Recreation days, Birthday off, Sick leaves.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

WHO WE ARE 💫

Hi, we’re BetCare.

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are looking for a Recruiter with at least one year of relevant experience and an Upper-Intermediate level of English to join our team and support its growth by attracting new top talent.

In this role, you will be responsible for managing the full recruitment cycle — from opening a position to extending an offer. As our core focus is Customer Support Services, you will mainly work with non-technical, customer support–related roles.

MAIN RESPONSIBILITIES 🦾

• Active sourcing and attraction of candidates via LinkedIn, job boards, professional communities, and social media (Boolean search, creative sourcing).
   
• Posting vacancies on job search platforms, reviewing inbound applications and keeping candidate information accurate and well-organized in the ATS ;
   
• Leading first-round video interviews to evaluate candidates’ professional expertise, role-specific competencies, and cultural alignment;
   
• Working with a variety of roles, including Customer Support Manager, VIP Manager, Customer Support Shift Supervisor, Business Development Manager, etc.
   
• Providing feedback to candidates;
   
• Preparing job offers;
   
• Monitoring recruitment KPIs, preparing regular reports, and actively contributing to the improvement of hiring processes.

A FEW MUSTS ❗

• At least 1 year of experience in recruitment, specifically in the Customer Support direction, is mandatory;
   
• English proficiency at B2 level or higher, including the ability to assess candidates’ English during the hiring process;
   
• Proven ability to handle high-volume Customer Support hiring while maintaining strong quality standards aligned with key role requirements;
   
• Background in recruiting for iGaming-related roles will be considered an advantage;
   
• Hands-on involvement in full-cycle recruitment, from hiring request to job offer;
   
• Strong sourcing skills across multiple platforms such as LinkedIn, Djinni, and similar channels;
   
• Excellent communication skills, along with a high level of responsibility and initiative.

WHAT WE OFFER 💎

• Fully remote work. In case you are Lviv based - ability to attend the office (which is absolutely pet-friendly 🐶).
• An extensive onboarding program and constant support from the HR team. 
• Diverse paid time off: Vacation, Recreation days, Birthday off, Sick leaves.
• Presents and bonuses from the company.

WHO WE ARE 💫

Hi, we’re BetCare.

We are an outsourcing company specializing in multilingual customer support services within the iGaming industry. We provide comprehensive customer care solutions with a strong focus on sales performance, player conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are looking for a Customer Service Agent with at least Upper-Intermediate level of English language to join our international team and add more diversity into the mix.

In this role your main aim will be to make the customers happy by providing live chat support, addressing their inquiries promptly and effectively, troubleshooting issues, and ensuring a positive customer experience.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer queries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.?

We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

• To acquire some technical and end-user understanding of our products so you can respond to customers quickly and accurately (don't worry, we will provide the training).
• To report on common issues and flag anything urgent.
• To approach customers proactively about select promotions.
• To support with some translations as our "go-to" native speaker.

A FEW MUSTS ❗

• Fluent English - at least Upper-Intermediate (B2), both written and spoken. 
• Have at least 6 months of experience in customer support or in a role involving ongoing written communication in English in chat support.
• Demonstrate strong communication skills and confidently handle customer inquiries and complaints in a polite, professional, and timely manner.
• Show attentiveness, persistence, and a strong client-oriented mindset.
• Adapt quickly to changes, maintain a strong work ethic, and thrive in a fast-paced, dynamic environment.
• Be interested in learning about iGaming and increasing your tech knowledge.
• Be ready to work different shifts: our Customer Support Department operates 24/7 (three shifts — morning 7:00—15:00, day 15:00—23:00, and night 23:00—7:00 UA time). Be prepared to have three night shifts per week (out of five working days).

WHAT WE OFFER 💎

• Remote work format — the ability to attend the office in case you are Lviv-based, in the city center (which is absolutely pet-friendly 🐶).
• Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).
• Diverse paid times off.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

RT DSTRKT (Dubai) is looking for a Backend Developer to help us scale our messaging automation and booking integrations.

We build API-based solutions involving WhatsApp (Twilio), scheduling systems, and internal admin tools. We are looking for a reliable developer to strengthen our backend architecture and support product growth.

Responsibilities

• Develop backend services (Node.js or PHP)

• Build and maintain REST APIs

• Implement Twilio WhatsApp integrations

• Work with webhooks and queues

• Develop small internal admin panels

• Write clean, maintainable code

Requirements

• Strong backend experience (Node.js or PHP)

• Confident with REST APIs and webhooks

• Experience with Twilio or similar messaging APIs

• Experience with scheduling/queues

• Good English

Nice to have

• Experience with eTermin

• Understanding of WhatsApp templates & opt-in rules