Jobs at Djinni

On behalf of our client — a fast-growing startup in the iGaming domain — we’re looking for a skilled Business System Analyst who can effectively bridge business needs and technical execution.

In this role, you will play a key part in transforming high-level ideas into clear, structured, and actionable documentation that supports accurate and efficient delivery. You’ll work closely with stakeholders, product teams, and engineers to ensure requirements are well-defined, aligned, and implemented smoothly.

This is a great opportunity to join a dynamic and rapidly evolving environment, where your input will directly impact product development and business outcomes. We’re looking for someone who enjoys solving complex problems, communicating across teams, and bringing clarity to ambiguity.

Job requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• Proven experience as a Business System Analyst with the ability to document and communicate requirements at a technical level.
• Strong technical understanding of system architecture, databases, APIs, and backend infrastructure,  including asynchronous task processing (message queues), SQL proficiency, and a solid grasp of high-level architectural design principles.
• Excellent collaboration skills across Product, Engineering, QA, and DevOps.
• Proficiency with Agile workflows and tools such as JetBrains (YouTrack), Jira, Confluence, Miro and Swagger/Postman.
• Detail-oriented, structured, and proactive with a problem-solving mindset.
• Experience working with complex domains such as iGaming, fintech, payments, or other high-load transactional systems will be a strong advantage.
• English B1+, Ukrainian / Russian – Native.

Job responsibilities

• Collaborate with Product Owners and Designers to translate business goals into detailed technical requirements, workflows, and documentation.
• Partner with Engineering and DevOps to refine and validate technical solutions, ensuring clear understanding and smooth implementation across systems.
• Map current system behavior, identify edge cases, and ensure integrations are fully documented and technically sound.
• Act as a domain expert for assigned services, maintaining a transparent and accessible knowledge base for both technical and non-technical teams.
• Support sprint planning, backlog refinement, and QA preparation, ensuring user stories are complete, realistic, and aligned with technical constraints.

Job benefits

• Competitive and Attractive Pay
• Flexible hours for a better work-life balance.
• Work your way: Hybrid flexibility to fit your life
• 21 vacation + 7 no-questions-asked sick days per year.
• Career growth: Continuous Development & Performance Reviews

Join Our Team of Visionary Innovators! 

Are you a mindful go-getter with an entrepreneurial spark? We're on the lookout for dynamic individuals ready to grow and thrive with us. At our core, we believe in people first—your passions, ambitions, and evolution matter.

Here, growth isn’t just a goal; it’s the #1 priority. Work is personal. Personal drives growth. Growth fuels prosperity.

If this resonates with you, send us your CV and let’s kickstart something extraordinary! Don’t tick every box? No problem! If you share our love for technology,, we’d still love to chat and explore the possibilities together. 

BigD is seeking a talented proactive and results-driven Account Manager to manage and develop relationships with VIP players. The role focuses on retention, revenue and deposit growth, and delivering a high-quality, personalized customer experience.

Key Responsibilities

• Build and maintain strong relationships with VIP players
• Act as the main point of contact for assigned accounts
• Monitor player activity and proactively engage to increase retention and lifetime value (LTV)
• Identify player needs and provide tailored offers, bonuses, and experiences
• Execute and optimize VIP campaigns and promotions
• Track player behavior, segmentation, and performance metrics

Requirements

• Experience in VIP Account Management, VIP Management  in iGaming. 
• Strong communication and relationship-building skills
• Analytical mindset with the ability to interpret player data
• Experience working with CRM tools (e.g., Zendesk, Voiso)
• Ability to manage multiple accounts and prioritize effectively
• Fluent in Spanish (English are a plus)
• Flexibility to work in shifts if required

Key Skills

• Relationship management
• Negotiation and upselling
• Customer retention strategies
• Data-driven decision making
• Problem-solving and conflict resolution

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

🔥 We're opening a competition for the position that will define the face of the next big project in fintech.

We're not looking for an executor. We're looking for a growth architect - someone who understands this market from the inside and knows how to make it talk about a product.

This project isn't public yet. But it will be soon - and you could be one of the people who built it from day one.

⚡ What's in it for you:

- Full creative and strategic freedom to build and execute your vision

- Budget, team, and trust - zero micromanagement

- Hit your KPIs and transition into an equity partner role

- The chance to build a world-class personal case study from scratch

✅ You're our candidate if:

- You have marketing experience with brokers, crypto exchanges, or prop firms

- You understand funnels, performance, brand and retention in this niche

- You're ready to act like an owner, not just an employee

If you've been waiting for a project where your name is on the cover - reach out.

https://ololo.click/

Requirements:

• 1+ years of commercial experience in Front-End development
• Strong knowledge of Angular
• Strong knowledge of JavaScript and TypeScript
• Experience working with RxJS, NgRx, Signals, and new Angular template syntax
• Good understanding of asynchronous and reactive programming
• Confident working with the Git version control system
• Understanding of GraphQL
• Strong analytical and problem-solving skills
• Intermediate level of English
• Confident AI prompting, understanding of LLM principles (context window, RAG, system prompts)
• Experience working with AI coding assistants (Cursor, Claude Code, GitHub Copilot)

Would be a plus:

• Experience working with React
• Experience working with WebSockets
• Experience building large-scale SaaS platforms supporting millions of users

Responsibilities:

• Build performant, production-ready features and systems
• Own end-to-end development, from conception to production
• Engineer not only solutions but also tools to understand the problem
• Work closely with cross-functional stakeholders to deliver a world-class product
• Identify and implement improvements to existing systems

About the project:

We are looking for a Front-End Engineer to improve a beautifully crafted product that helps millions of people enjoy remote work. You will deliver production-ready functionality in a cross-functional team and have a real impact on a product used worldwide by a multinational team of highly skilled developers.

The product is a project management platform. With the help of its own API, it supports multiple integrations with communication, sales, analytics, and other tools used by teams on a daily basis.

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. The team is now looking for an Affiliate Manager who combines strong commercial thinking with a deep understanding of performance marketing and knows how to build, scale, and optimize affiliate partnerships that drive high-quality traffic and measurable business growth.
 

Requirements:

• 2+ years of experience as Affiliate Marketing Manager within the Soft2Bet brand.
• Hands-on experience with SEO and PPC traffic sources.
• Experience working with Tier 1 GEOs.
• Strong understanding of traffic analysis, key Soft2Bet KPIs, commission models, and operational workflows.
• Own database of affiliate partners and industry contacts.

Desired / Preferred Skills:

• Experience working with Affilka and SoftSwiss brands.
• Proficiency with tools such as Ahrefs, Humble, and SimilarWeb
• English level: B2–C1.
• Willingness and ability to attend international conferences.
• Ukrainian language proficiency.

Expected Duties / Responsibilities:

• Work with partners within Affilka software partnership programs across Soft2Bet / SoftSwiss brands in Tier 1 GEOs.
• Acquire new partners for partnership programs, negotiate deals, define terms and conditions, set commissions, and manage campaign structures.
• Retain and grow existing partners by monitoring traffic quality, optimizing campaigns, and scaling traffic volume.
• Develop and execute own business plan and KPIs, while contributing to the implementation of overall company KPIs and objectives.
• Monitor market trends, conduct market research, and generate new business ideas and innovations.
• Analyze SEO and PPC traffic performance and evaluate its value using tools such as Ahrefs, Humble, SEMrush, SimilarWeb, etc.
• Collaborate with cross-functional departments (Product, Retention, VIP, Content, Promo, SEO, Support, Anti-Fraud) to achieve company goals.
• Attend international conferences and industry events.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to drive affiliate growth at scale: you will own and develop affiliate partnerships end-to-end, directly influencing traffic quality, conversions, and overall revenue performance.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

Looking for a full-stack developer for a long-term project with an EdTech platform that has been operating for 15 years and has thousands of active users. 

The team is small: a tech lead, a frontend/payments developer, and a QA engineer. You will own tickets end to end - from reading to deploy - without hand-holding.

Stack: Ruby on Rails, Next.js, React, PostgreSQL, Nginx, Docker, Tailwind CSS, Render.

Requirements:

• 2-5 years of experience with Ruby on Rails and React/Next.js
• Experience deploying to managed PaaS platforms (Render, Vercel, Railway, or similar)
• AI-native workflow: you use Cursor, Claude, Copilot, or similar tools daily
• Strong async communication, clean PRs, questions before starting, not after shipping
• Russian or Ukrainian language for team communication

Conditions: remote, 30+ hrs/week, $25-40/hr, 6+ months with potential to go full-time.

We’re looking for an experienced ML/NLP engineer to analyze ~700k job records and identify niches and sub-niches.

Scope:

• Generate embeddings from job titles/descriptions
• Cluster jobs into meaningful groups (niches)
• Create sub-clusters (sub-niches)
• Auto-label clusters using LLMs
• Provide clean structured output

Requirements:

• Experience with embeddings (OpenAI or sentence-transformers)
• Clustering (HDBSCAN, KMeans)
• Python (pandas, scikit-learn)
• Experience with large datasets

Nice to have:

• FAISS or vector DB experience
• Previous work with marketplace/job data

Deliverables:

• Script/pipeline
• Clustered dataset
• List of niches with labels

To apply:
Please share a similar project you’ve done and briefly explain your approach.

We are looking for an experienced Hardware Engineer / PCB Designer who will be responsible for the full lifecycle of IoT hardware development — from concept and schematic design to PCB layout and testing. This role combines a deep understanding of electronics with strong PCB design skills to create reliable and optimized solutions.

Responsibilities:

• Schematic Design: Develop electrical schematics for IoT devices.
• PCB Design: Design printed circuit boards (from 2-layer to multilayer, including high-speed and RF boards).
• Component Selection: Choose electronic components considering availability, cost, and project requirements.
• Power Design: Optimize power consumption, work with battery-powered solutions, and implement low-power modes.
• MCU Integration: Integrate microcontrollers (STM32, ESP32, Nordic, NXP, TI, etc.) and other components.
• Prototyping: Assemble and test initial board prototypes, debug schematics.
• Testing & Debugging: Use oscilloscopes, logic analyzers, and other tools to validate device performance.
• PCB Manufacturing Support: Prepare production files (Gerber, BOM, Pick & Place), ensure quality control, and communicate with PCB manufacturers.
• Documentation: Maintain comprehensive documentation for manufacturing and product lifecycle support.

Requirements:

• Experience in schematic design and development of digital and analog circuits.
• Strong proficiency with PCB design tools such as Altium Designer, KiCad, or Eagle.
• Understanding of high-speed signal design, EMI/EMC considerations, and shielding techniques.
• Experience with wireless technologies: Wi-Fi, Bluetooth, LoRa, Zigbee, NB-IoT, 4G/5G, RFID, UWB.
• Experience integrating sensors (temperature, humidity, vibration, acceleration, etc.).
• Basic knowledge of embedded programming (C/C++ for microcontrollers is a plus).
• Experience with low-voltage power systems (DC-DC, LDOs, batteries, power-saving techniques).
• Hands-on debugging skills using oscilloscopes, multimeters, and logic analyzers.

Nice to Have:

• Experience with simulation tools such as LTspice, PSpice, MATLAB, or similar.
• Familiarity with IoT device certification requirements across different regions (EU, USA, China).
• Experience with MEMS and sensor technologies.
• Understanding of compliance and certification standards.
• Knowledge of PCB manufacturing processes, including file preparation and factory collaboration.
  
  Our Benefits:
  • Professional growth: Individual development plan, mentorship, reimbursement for professional certifications and English lessons, access to professional courses in Corporate Learning Management System.
  • Community: Tech community and knowledge-sharing events, English speaking club, corporate library and book club, volunteering and charity initiatives.
  • Wellbeing: Medical insurance, regular medical check-ups, sport reimbursement, paid vacation and sick leave, mental health support, and events.
  • Work environment: Fully-equipped offices, top-notch equipment, flexible work format, activities both in-office and online, Y-bucks, and access to the Yalantis store.

Kiss My Apps is a platform company that unites 7 product verticals and 30+ AI-first products, serving more than 100 million users. We also develop our own ecosystem of analytics, payment, and marketing solutions.

KMA products are global leaders in the utilities, lifestyle, and health & fitness categories — including AI Remodel, Printer, Botan, Calorie Counter, and more. These products reach the #1 positions in the App Store and solve real needs for communities of hundreds of millions of people.

Our pace is our competitive advantage. KMA grows at least 3x year over year, and we are looking for a Payroll Accountant who will be responsible for accurate and timely payroll processing, payroll reporting, and compliance with local legislation.
This role plays an important part in ensuring payroll accuracy, financial transparency, and reliable payroll operations across the company.

Responsibilities
• Full-cycle payroll processing for employees and contractors
• Preparation of payroll registers with detailed compensation breakdowns
• Ensuring timely payroll processing and related payments
• Monthly reconciliation of payroll-related accounts (salaries, payables, tax liabilities, accruals)
• Cross-functional coordination with HR, Finance, and Operations regarding hires, terminations, salary changes, and leave
• Preparation of payroll reports for management and internal stakeholders
• Maintenance and control of payroll documentation
• Support during payroll-related audits and tax inspections
• Preparation and submission of payroll tax reports in accordance with local legislation
• Participation in payroll process improvement and automation initiatives

Requirements
• Practical experience in full-cycle payroll calculation
• Experience with payroll tax reporting and statutory filings
• Experience with vacation and sick leave calculations
• Experience with termination settlements
• Practical experience with payroll modules in ERP systems
• Strong skills in payroll accounts reconciliation
• Excel — Advanced
• English — B1+

Will be a plus
• Experience with payroll reporting in Cyprus
• Experience using AI tools in work processes
• Experience with process automation and payroll reporting optimization

Soft skills
• Strong attention to detailі and accuracy in payroll calculations and reporting
• Strong organizational and time management skills, with the ability to prioritize tasks during payroll cycles and reporting deadlines
• Ability to manage multiple payroll cycles simultaneously (employees and contractors)
• Ownership and accountability for payroll accuracy and timelines
• Clear communication and effective cross-team collaboration with HR, Finance, and Operations on payroll matters
• Ability to handle sensitive payroll and financial information with strict confidentiality

We offer:

Work format of your choice: fully remote from anywhere in the free world, with optional access to one of our offices (Kyiv or Warsaw).

Conditions that help you focus on performance: a competitive compensation package aligned with your skills and experience. We also provide all necessary equipment regardless of your work format or location.

Career growth through action: more than 80% of all leads at Kiss My Apps were switchers just 2–3 years ago. Your impact here isn’t defined by the number of years in your resume — it’s defined by how fast you learn, take responsibility, and take ownership of your career.

Team activities: to support our team’s mental well-being, we offer online yoga sessions twice a week.

Development and professional growth: we host internal English speaking clubs with a native speaker and provide opportunities to speak at internal and external events from Kiss My Apps. In addition, you’ll have an annual budget covering up to 50% of professional conferences, educational events, and industry meetups.

Flexible additional benefits: we provide a fixed yearly budget that you can allocate to what matters most to you — covering 50% of medical insurance, psychotherapy, sports, or dental care. 

You’ll also receive 40 days of paid leave and sick days, without strict date limitations.

Support during wartime: we ensure that everyone has everything needed for uninterrupted work, consistently support the Defense Forces of Ukraine, and participate in initiatives aimed at rebuilding Ukraine.

Important: there is an option for military reservation for eligible candidates after the probation period, provided that the required military registration documents are properly оформлені and subject to the company’s internal capacity in accordance with current legislation.

Hiring process:

1. Intro call with a recruiter
2. Test assignment
3. Interview with the Hiring Manager
4. Final interview with the CFO

If you want not just to prepare reports but to build a systematic international finance function in a company growing 3x every year — let’s launch the future together 🚀

Ringostat is a Ukrainian AI-powered platform for telephony, call tracking, and call analytics. Recognized as a High Performer on G2 for three consecutive years and ranked among the Top 10 worldwide in its category 🏆, the company also received двойне recognition from Forbes Ukraine in 2025 (Next 250 most promising companies & Top 25 innovative startups). 

🔎 We are looking for a Sales and Partnership Manager for the Polish market who will help expand our partner network in Poland and drive sales growth 🇵🇱

Who We Need:

🟢 Hard Skills

• Polish — C1 level
• English — B2 level

• At least 1 year of experience in sales, partnership development, sales management, or customer-facing roles

   

🟢 Soft Skills:

• Proactivity and persistence — you set ambitious goals, find solutions, and consistently implement them
• Organization and responsibility — you prioritize effectively, pay attention to details, and deliver on commitments
• Strong communication skills — you easily build rapport, negotiate effectively, and persuade confidently
• Multitasking and flexibility — you can manage multiple partners simultaneously and quickly adapt to change

➕ Nice to Have:

• Experience in B2B sales, partnership development, or building long-term business relationships (6+ months)
• Experience with SPIN and BANT methodologies
• Experience handling objections and identifying customer needs

🎯 Your Key Responsibilities:

1. Develop existing partners: maintain regular communication, build trusted relationships, and help partners sell Ringostat services more effectively to their clients
2. Drive partner lead flow: your main KPI is the quantity and quality of leads generated by partners
3. Educate and motivate: conduct presentations, workshops, and mini-trainings for partner teams
4. Build deep relationships: work with different levels within partner companies — from executives to account managers and sales teams
5. Analyze performance: maintain structured reporting, identify growing/declining partners, and increase their engagement
6. Represent Ringostat at events: conferences, exhibitions, webinars, and offline networking

🚀 What We Offer:

1. Work in a fast-growing product company Ringostat (part of Fraktal Group) — one of the largest IT groups in Ukraine
2. Company growth of 60%+ annually, and 3x year-over-year growth in Poland
3. 10+ years on the market with a strong reputation — not a startup with an unpredictable future
4. Our product is used in 33 countries, with 3,000+ companies making over 10 million calls monthly 🌍
5. High autonomy and ownership, real impact on strategy and results
6. Work within one of the company’s key strategic directions — the partner channel
7. Use of AI tools and modern sales technologies
8. A powerful SaaS product that continuously evolves
9. Results-driven culture — clear processes, no unnecessary bureaucracy or micromanagement
10. Competitive compensation: official salary + performance-based bonus 💰
11. Cafeteria plan: compensation for sports, education, healthcare, and other life benefits of your choice

Ringostat is a Ukrainian AI-powered platform for telephony, call tracking, and call analytics 🚀 Recognized as a High Performer on G2 for three consecutive years and ranked among the Top 10 worldwide in its category 🏆, the company also received двойне recognition from Forbes Ukraine in 2025 (Next 250 most promising companies & Top 25 innovative startups). 

🔎 We are looking for a Sales and Partnership Manager for the Polish market who will help expand our partner network in Poland and drive sales growth 🇵🇱

Who We Need:

🔹 Hard Skills

• Polish — C1 level
• English — B2 level

• At least 1 year of experience in sales, partnership development, sales management, or customer-facing roles

   

🔹 Soft Skills:

• Proactivity and persistence — you set ambitious goals, find solutions, and consistently implement them
• Organization and responsibility — you prioritize effectively, pay attention to details, and deliver on commitments
• Strong communication skills — you easily build rapport, negotiate effectively, and persuade confidently
• Multitasking and flexibility — you can manage multiple partners simultaneously and quickly adapt to change

➕ Nice to Have:

• Experience in B2B sales, partnership development, or building long-term business relationships (6+ months)
• Experience with SPIN and BANT methodologies
• Experience handling objections and identifying customer needs

🎯 Your Key Responsibilities:

1. Develop existing partners: maintain regular communication, build trusted relationships, and help partners sell Ringostat services more effectively to their clients
2. Drive partner lead flow: your main KPI is the quantity and quality of leads generated by partners
3. Educate and motivate: conduct presentations, workshops, and mini-trainings for partner teams
4. Build deep relationships: work with different levels within partner companies — from executives to account managers and sales teams
5. Analyze performance: maintain structured reporting, identify growing/declining partners, and increase their engagement
6. Represent Ringostat at events: conferences, exhibitions, webinars, and offline networking

🚀 What We Offer:

1. Work in a fast-growing product company Ringostat (part of Fraktal Group) — one of the largest IT groups in Ukraine
2. Company growth of 60%+ annually, and 3x year-over-year growth in Poland
3. 10+ years on the market with a strong reputation — not a startup with an unpredictable future
4. Our product is used in 33 countries, with 3,000+ companies making over 10 million calls monthly 🌍
5. High autonomy and ownership, real impact on strategy and results
6. Work within one of the company’s key strategic directions — the partner channel
7. Use of AI tools and modern sales technologies
8. A powerful SaaS product that continuously evolves
9. Results-driven culture — clear processes, no unnecessary bureaucracy or micromanagement
10. Competitive compensation: official salary + performance-based bonus 💰
11. Cafeteria plan: compensation for sports, education, healthcare, and other life benefits of your choice

Junior Customer Support Representative (Entry-Level)

We are looking for a motivated and detail-oriented Junior Customer Support Representative to join our team. This is an excellent opportunity for final-year students or individuals at the beginning of their career path. Previous experience in customer support is a plus, but not required — we provide training and support to help you succeed.

In this role, you will assist English-speaking clients by responding to their inquiries, resolving issues, and ensuring a positive customer experience.

Responsibilities:

• Communicate with customers in a professional and timely manner, identifying their needs and providing helpful responses
• Assist in resolving product or service-related issues by following clear processes and using internal tools
• Work with client data to provide accurate answers and helpful suggestions
• Handle client concerns with empathy and professionalism
• Collaborate with teammates to achieve common goals and ensure smooth service delivery
• Maintain high quality and accuracy in handling customer requests and updates

Nice to have:

• Any previous experience in customer service or support roles
• Interest in fintech products or services

Requirements:

• B2 level proficiency in written and spoken English
• Basic computer literacy and ability to learn digital tools quickly
• Strong communication and problem-solving skills
• Attention to detail and good time management
• Reliable internet connection suitable for remote work

We offer:

• Compensation for private entrepreneur tax expenses in Ukraine
• Support with setting up and maintaining private entrepreneur status
• 10 paid sick leave days per year
• 160 paid vacation hours per year
• Medical insurance after the probation period
• Reimbursement for professional courses and language learning
• Compensation for gym membership or sports equipment

Join JustMarkets — a Global CFD Broker — as a Customer Support Specialist, while working closely with our clients to ensure they receive the right products and will have an opportunity to deep dive in the world of investment.

If you want a fast-growing industry, flexible work, and a role where you actually learn — this is it.
Good English, clear communication, and curiosity matter most.

Work from anywhere. Grow with a supportive team. Stay close to investment trends (even if you’re new to them).

What you’ll do

• Support English-speaking customers via chats, emails and callbacks 
• Explain things in a clear and friendly way
• Solve issues using well-documented processes (and team support)
• Keep customer info updated and accurate
• Suggest improvements when you see ways to make things smoother

You’ll be a good fit if

• You have at least some experience in customer-facing roles (support, retail, hospitality, volunteering, tutoring — anything involving communication)
• Your English is around B2 or higher
• You value empathy, patience, and clear communication
• You learn quickly and like understanding how things work
• You’re reliable, organized, and attentive to detail

Nice to have

• Interest in fintech or digital products
• Experience with CRM or ticketing tools

What we offer

• A friendly and supportive team culture
• Structured onboarding and mentoring
• Real growth opportunities
• Medical insurance after probation
• Compensation for courses and language learning
• Gym membership or sports equipment reimbursement
• Paid 10 sick leave shifts and 160 paid vacation hours per year
• Full support with private entrepreneur setup and tax compensation
   

We are looking for a Senior Data Engineer who can design, implement, and evolve scalable data systems in AWS.

Core Responsibilities
 

• Design and implement batch and streaming data pipelines using Apache Spark.
• Build and evolve a scalable AWS-based data lake architecture.
• Develop and maintain real-time data processing systems (event-driven pipelines).
• Own performance tuning and cost optimization of Spark workloads.
• Define best practices for data modeling, partitioning, and schema evolution.
• Implement monitoring, observability, and data quality controls.
• Contribute to infrastructure automation and CI/CD for data workflows.
• Participate in architectural decisions and mentor other engineers.

Required Qualifications
 

• 5+ years of experience in Data Engineering.
• Strong hands-on experience with Apache Spark (including Structured Streaming).
• Experience building both batch and streaming pipelines in production environments.
• Proven experience designing AWS-based data lake architectures: S3, EMR, Glue, Athena.
• Experience with event streaming platforms such as Apache Kafka or Amazon Kinesis.
• Experience implementing lakehouse formats such as Delta Lake.
• Strong understanding of partitioning strategies and schema evolution.
• Experience using SparkUI and AWS CloudWatch for profiling and optimization.
• Strong understanding of Spark performance tuning (shuffle, skew, memory, partitioning).
• Proven track record of cost optimization in AWS environments.
• Experience with Docker and CI/CD pipelines.
• Experience with Infrastructure as Code: Terraform, AWS CDK.
• Familiarity with monitoring and observability practices.
• Experience in the Financial domain.
• Experience running Spark workloads on Kubernetes.
• Experience implementing data quality frameworks or metadata/lineage systems.