Jobs at Djinni

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth. 

We are looking for a enthusiastic Junior Customer Support Specialist — no prior commercial experience is required! If you are eager to start your career in IT and looking for a company that will guide, mentor, and invest in your growth from day one, this role is for you. 

Job Responsibilities: 

• Communication with clients via chats, e-mail, and calls; 
• Respond to customer queries promptly and accurately (24/7 service); 
• Follow up with customers to ensure prompt issue resolution; 
• Collect and analyze customer feedback to assess satisfaction. 

Requirements: 

• Good English communication skills (both written and spoken); 
• A strong passion for starting a career in IT and a genuine eagerness to learn fast; 
• Basic computer skills and quick adaptability to new tools; 
• Ability to stay calm and find solutions in different situations; 
• Good time management and teamwork skills. 

What we offer: 

• Comfortable work environment, remote work; 
• The work schedule consists of 5 shifts per week, each lasting 8 hours, with 2 days off according to the schedule — a shift schedule created on a monthly basis, which may include morning, evening, and night shifts; 
• Paid vacation and sick leave; 
• Payment for psychologist services; 
• Healthcare insurance and gym; 
• Comprehensive Onboarding & Mentorship — We don't just throw you into the deep end; our experienced team will guide you through structured training and support your smooth transition into the IT industry. 
• Clear Career Pathways — We believe in growing our talent internally. This role is a stepping stone with real opportunities to evolve into senior support roles, tech operations, or other areas within the company as you develop your skills. 
• Learning & Development Opportunities — We actively support your professional growth and invest in your development by covering the costs of additional training, courses, and educational programs; 
• Work in a young and friendly team. 

About the Role  

The Customer Support Specialist handles incoming customer tickets related to bugs, system errors, and user questions, from first contact through to resolution. 

This role ensures that customer-reported issues are properly documented, reproduced, and prioritized by business criticality, and that they are efficiently escalated to the development team when needed. The specialist acts as the day-to-day link between customers and Engineering, providing clear, timely, and transparent communication throughout the process. 

Feature requests and roadmap prioritization are handled by the Product team and are outside the scope of this role. 

Key Responsibilities  

Ticket Intake & Validation  

• Review all incoming customer tickets (bug reports, technical issues, “how-to” questions).  
• Ensure tickets contain sufficient information to identify and reproduce the issue.  
• Reproduce reported bugs when possible.  
• Request missing information from customers when required.  
• Reject or reclassify invalid or non-reproducible tickets.  

Prioritization & Classification  

• Classify tickets based on severity and urgency (e.g., Critical / Major / Minor).  
• Assess business impact (single user vs. multi-region issue).  
• Detect and escalate critical incidents immediately.  
• Group duplicate or related tickets into consolidated requests.  
• Ensure clear and structured documentation before sending to development.  

Engineering Coordination  

• Transfer validated tickets to the development team.  
• Provide clear reproduction steps and technical context.  
• Clarify engineering questions related to customer cases.  
• Monitor progress of bug fixes.  
• Ensure tickets are updated and statuses reflect real progress.  

Incident & Escalation Management  

• Communicate critical issues to relevant stakeholders (Product, Engineering Leads, Business Owners).  
• Support structured incident handling when needed.  
• Ensure customers receive timely updates on high-impact issues.  
• Maintain visibility of open high-priority cases.  

Process Governance & Quality Control  

• Maintain high standards for ticket quality and documentation.  
• Define and improve ticket handling workflows.  
• Establish and maintain severity classification standards.  
• Track recurring issue patterns.  
• Identify systemic quality problems and suggest preventive actions.  

What This Role Does NOT Own  

• Feature request prioritization  
• Product roadmap decisions  
• Commercial or customer success targets  
• Development team management  

Required Skills and Qualifications  

Experience  

• 2+ years in SaaS support, technical support, or platform operations  
• Experience working closely with engineering teams  
• Experience handling bug triage and reproduction  

• Familiarity with ticketing systems (Jira, Zendesk, ServiceNow, etc.) 

   

Skills  

• Strong analytical and problem-solving skills  
• Ability to reproduce technical issues  
• Clear written communication  
• Structured thinking and prioritization capability  
• High attention to detail  
• Calm and organized under pressure  
     

Nice to Have  

• Experience with APIs, logs, data structures  
• Experience in digital agriculture / farm management systems  
• Understanding of incident management processes (ITIL-style helpful but not required)  

Key KPIs  

You may want to define measurable targets such as:  

• % of tickets validated before sending to dev  
• Time to first response  
• Time to reproduction  
• Time to severity classification  
• Reduction of duplicate tickets  
• SLA compliance rate  
• Stakeholder satisfaction (internal + external)  

 The Company Offers  

• Opportunity to be a part of a best-in-class product that is used by thousands of companies around the world.   
• Annual performance bonus scheme.   
• Career growth opportunities.   
• An environment where you need to seek and implement unique solutions.   
• Training and development programs.   
• Young and dynamic team with a friendly and open culture.   
• Health and life insurance for employees and your family members.   
• 32 working days of paid annual leave and sick leave.  

We’re looking for a hands-on Development Lead who will combine technical leadership with active software development and take ownership of key technical areas of the product.

You’ll be involved in architecture, development, code reviews, technical decisions, and mentoring, while remaining an active contributor to the codebase.

Responsibilities:

• Take technical ownership of key areas of the product and contribute to their further development.
• Design, develop, and implement new features across frontend and backend.
• Write and maintain production-quality code as an active member of the development team.
• Design and evolve scalable frontend and backend architecture.
• Make technical and architectural decisions together with the team.
• Conduct code reviews and maintain high engineering standards.
• Break down complex technical tasks and support the team in planning and implementation.
• Identify technical risks and proactively address performance, scalability, and reliability issues.
• Collaborate with Product, and other teams to turn requirements into technical solutions.
• Participate in technical discussions and help improve development practices and workflows.

Requirements:

• 5+ years of software development experience with JavaScript, TypeScript, and modern ES6+.
• Strong hands-on experience with React and Next.js.
• Strong backend development experience with Node.js / NestJS.
• Hands-on experience with MongoDB and PostgreSQL.
• Experience with MQTT.
• Experience building applications for On-Prem and Cloud environments.
• Strong understanding of software architecture and scalable application design.
• Previous experience as a Tech Lead / Lead Developer or in a similar technical leadership role.
• Strong coding skills and willingness to remain hands-on with development.
• Experience with code reviews and mentoring developers.
• Ability to make technical decisions and implement them in code.
• Strong communication skills and ability to work effectively with both technical and non-technical teams.
• English B2+.

Nice to have:

• Experience with React Native or WebSockets.
• Experience working in a startup or product environment.
• Experience with Azure, IoT Hub, or Microsoft Entra ID.
• Experience leading or mentoring a development team.
• Experience working with IoT products or platforms.

V-Spot Ltd is a cybersecurity firm working with regulated organisations across Switzerland and Europe. We are looking for an experienced Information Security Auditor to lead security audits and assessments for clients handling highly sensitive personal data.
 

What you'll do

• Plan and run information security and data protection audits, including on-site audits at client organisations (interviews, document reviews, sampling, process checks, physical security and access control inspections)
• Assess the effectiveness of security controls: access and role management, incident management, change and patch management, backup and recovery, monitoring and endpoint protection
• Scope, coordinate and review penetration tests of web applications, APIs and infrastructure, and turn technical findings into audit conclusions
• Carry out risk analyses and protection-needs assessments, and document residual risks
• Review and help develop ISMS and data protection concepts, security policies, minimum standards and business continuity / disaster recovery plans (BCM)
• Review annual security reports and follow up on remediation of audit and pentest findings, including re-audits
• Support data protection impact assessments (DPIA) and incident response, including lessons learned
• Advise clients on information security and data protection, and present findings clearly to management and technical teams
• Write audit reports and documentation in English
   

Must have

• A valid CISA, CISSP or CIA certification (mandatory)
• At least 5 years of experience in IT/information security auditing, IT risk management or security assessment
• Proven track record of planning and executing security audits in large, complex organisations
• Solid knowledge of ISO/IEC 27001/27002, NIST CSF or comparable frameworks, and of data protection requirements (Swiss FADP / GDPR)
• Good understanding of penetration testing methodologies (e.g. OWASP) and of common vulnerabilities in web applications and APIs
• Professional working proficiency in English, spoken and written; German is a plus

• Ability to travel to Switzerland on request for on-site audits and client meetings (a few times per year)

   

Nice to have

• Knowledge of structured project methods (e.g. PRINCE2, SAFe)
• Additional certifications such as ISO 27001 Lead Auditor, CISM or CRISC
• French language skills
   

What we offer

• Part-time employment (approx. 20–30%), long-term from January 2027, with potential to grow
• Varied audit and advisory work for highly renowned organisations
  Fully remote work, with occasional on-site assignments in Switzerland
• A small, senior and technically strong team
   

We are a fast-growing, ambitious iGaming startup operating in Tier-1 markets. We are launching a new product and looking for a strong Lead Data Analyst  who will design and build our data infrastructure from scratch, set up end-to-end reporting, and drive product growth through actionable insights.

If you know how to architect a modern data stack for a new product, build intuitive BI dashboards, and turn raw data into strategic business decisions - this role is for you.

🔹 Key Responsibilities:

• Architect and design the data pipeline model, data warehouse structure, and tracking framework for our new product in close collaboration with the Data Engineer.
• Create actionable, clear BI dashboards (reporting, cohort analysis, funnel visualization, LTV/CAC modeling) for key stakeholders.
• Define, track, and analyze core iGaming metrics (retention, monetization, user journeys) to uncover growth opportunities.
• Establish single-source-of-truth standards, ensuring data accuracy, consistency, and accessibility across the company.

• Work closely with C-level leadership to translate analytical findings into clear business strategies and product improvements.

   

🔹 Requirements:

• Hands-on experience designing and setting up data architecture/infrastructure from scratch for a new product or platform.
• Strong experience building scalable BI dashboards and reports that non-technical teams can easily use.
• Deep understanding of product and business metrics in iGaming/Gaming (LTV, CAC, Churn, Retention, Player Value, NGR/GGR).
• Advanced SQL, conceptual understanding of DWH, ETL/ELT workflows, and modern BI tools (Looker, Tableau, Power BI, etc.).
• 4+ years in Data/Product Analytics with experience or readiness to lead the analytics function.

• English - B1 or higher. Proficiency in Ukrainian is a strong asset.

   

🔹 What We Offer:

• Complete freedom to build the entire analytics function and data stack from scratch for a high-potential product.
• 100% remote work with a flexible schedule.
• A high-performance, results-oriented culture with direct access to founders and zero bureaucracy.

We are looking for a Senior Web Designer who combines strong visual craft and product thinking to design high-converting web experiences that drive measurable acquisition results.  You will join our Brand Design team, working side by side with graphic, motion and 3d designers to shape how our brand lives on the web, and collaborate closely with product/marketing managers, analysts, and developers, where modern web design directly shapes how potential users discover our product and decide to sign up.

In this role, you will design and optimize our key acquisition surfaces (websites and landing pages), conduct qualitative research to understand visitor behavior, and translate insights into design improvements. You will set the visual direction for our web presence, influence design decisions, shape the brand experience on the web, and deliver measurable results for both the people who use our product and the company.

Responsibilities

• Design and evolve our key company websites with strong visual craft, with hand-off to WordPress developers for our main sites and to frontend developers for custom-built landings
• Design and continuously optimize registration and authentication flows (social logins via Google, Apple, and similar) within the existing product design system, focusing on reducing drop-off and improving completion rates
• Build user flow maps and user journey maps to visualize and improve the acquisition experience end to end
• Conduct qualitative user research, including session recording analysis, heatmap reviews, user interviews, and usability testing, to uncover insights and inform design decisions
• Create app store creatives, including screenshots, feature graphics, and listing assets for App Store and Google Play
• Compose visually compelling layouts with strong typography, hierarchy, and visual rhythm
• Collaborate with marketing designers and other creative team members to integrate brand illustrations, photography, and visual assets into web layouts
• Adapt designs for multiple regions and languages, ensuring layouts, typography, and content systems work effectively across different markets and locales
• Ensure accessibility and responsiveness across different devices, adhering to brand guidelines and the product design system

• Document design decisions and guidelines for accurate implementation

   

Requirements

• 4+ years of experience designing landing pages, marketing websites, and registration flows
• Background that includes hands-on work with conversion metrics, A/B tests, qualitative research, and cross-functional collaboration with product managers and analysts
• Portfolio with recent (last 1 to 2 years) landing pages, marketing websites, home pages and registration flows demonstrating modern visual craft and conversion-focused thinking
• Strong visual design skills (typography, color theory, layout, hierarchy, composition) with a clear sense of modern web design trends and references
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator) for visual design, asset preparation, and image editing
• Hands-on experience improving registration and sign-up flows by identifying friction through qualitative research and shipping iterative improvements
• Experience designing for acquisition, growth, or conversion-focused contexts with measurable impact
• Good qualitative research skills, including session recording analysis, heatmap interpretation, user interviews, and usability testing, with the ability to translate observations into actionable design hypotheses
• Proficiency in building user flow maps and user journey maps to visualize and communicate complex flows
• Experience creating app store creatives (screenshots, feature graphics, listing assets) for App Store and Google Play, with familiarity with ASO visual best practices
• Practical experience designing for both WordPress (page builders like Elementor or Gutenberg, reusable block patterns, dynamic content) and custom frontend hand-off, with basic knowledge of HTML, CSS, and JavaScript for effective collaboration with developers across both stacks
• Proficiency in designing responsive user interfaces for web and mobile, grounded in user-centered design principles and information architecture
• Experience working within established design systems (components, tokens, guidelines) and proficiency in Figma for prototyping and rapid iteration
• Experience designing for multi-language and multi-regional products, with understanding of how localization affects layout, typography, content density, and visual hierarchy

• Proficient English skills (B2+ level) both written and spoken, with strong communication, teamwork, and a user-focused mindset with attention to detail

   

Will be a plus

• Experience working with FinTech products
• Illustration skills, with the ability to create custom illustrations or thoughtfully compose layouts using existing illustration assets
• Experience designing gamification mechanics
• Experience creating microinteractions and lightweight UI animations (Lottie, After Effects, Rive, or similar tools)

• Experience using AI-powered tools (Midjourney, Krea, Runway, Figma AI plugins, Claude, or similar) in your design workflow

   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

✨ Welcome to WinMedia — Driving Innovation in iGaming Products! ✨

We build and develop product solutions in the iGaming industry 🎯. Our team works on in-house products, continuously improves internal processes, and uses data-driven approaches to create engaging experiences for users.

We are currently looking for a Content Manager to work with content across our iGaming products.

This role is primarily focused on content creation and communication — email campaigns, SMS, push notifications, and in-product content. You will also be involved in setting up promotions, bonuses, quests, tournaments, and other activities directly in the product.
 

📌 About the Role

We are looking for a Content Manager who enjoys working with texts but is also interested in how content works inside a product.

Around 60–70% of the role will be focused on writing and adapting content for different channels. The remaining 30–40% will involve working with content directly in the product — updating CMS, setting up promotions and bonuses, launching activities, and checking that everything works correctly.
 

🔨 Responsibilities

• Create and adapt content for email campaigns, SMS, push notifications, and in-product communications.
• Write promotional copy for casino and betting products.
• Prepare content for bonuses, quests, tournaments, and promotions.
• Set up bonuses and promotional mechanics in relevant tools.
• Update and publish content through CMS.
• Launch promotional activities and check their correct display.
• Adapt content for different campaigns and user segments.
• Collaborate with Product, Marketing, CRM, and other teams.
• Check content for accuracy, consistency, and correct display.
• Follow established processes and handle routine tasks accurately and on time.
   

✅ Requirements

• Minimum 6 months of experience in Content, CRM, Marketing, or a similar role.
• Previous experience with gambling / casino / betting products.
• Strong writing skills and attention to detail.
• Intermediate English.
• Experience creating content for email, SMS, push notifications, or in-product communications.
• Willingness to work with CMS and learn how to publish content independently.
• Basic Excel / Google Sheets skills.
• Experience with Jira or similar tools is a plus.
• Comfortable with routine and repetitive tasks.
• Strong organizational skills and ability to manage multiple tasks and deadlines.
   

🎯 It Will Be a Plus

• Experience with promotional mechanics in iGaming.
• Experience setting up bonuses, quests, tournaments, or other user activities.
• Experience working with CMS in an iGaming or online product.
• Experience both writing and publishing promotional content directly in the product.
• Understanding of CRM campaigns and promotional activities.
• Experience with AI tools for content creation and everyday tasks.
   

📝 Hiring Process

The hiring process includes a test assignment to assess your writing skills, attention to detail, and approach to content-related tasks.
 

🎁 What We Offer

💰 Competitive salary and financial incentives
🚀 Opportunity to develop your expertise in Content and Product Operations within iGaming
🎨 Opportunity to work not only with content creation but also with promotional mechanics

Limassol | Dubai | Warsaw | Remote | Senior Leadership

Our client is a rapidly growing international iGaming company with 1,000+ professionals operating across multiple markets and jurisdictions, with offices in Limassol, Dubai, and Warsaw. The company has built a diversified portfolio of successful products, strong operational expertise, and scalable technology supporting its continued global expansion.

As part of its strategic growth, we are looking for an experienced Head of CRM to lead and develop CRM operations, drive customer engagement, maximize retention, and strengthen player lifetime value across international markets.

This is a high-impact leadership role with ownership of CRM strategy, player lifecycle management, retention performance, and customer monetization.

Key Responsibilities

CRM Strategy & Leadership

• Develop and execute a comprehensive CRM strategy aligned with business objectives.
• Lead, mentor, and scale a high-performing CRM team.
• Establish CRM processes, performance standards, and best practices.
• Drive innovation, automation, and continuous improvement across CRM operations.

Retention & Player Lifecycle Management

• Own the full player lifecycle, from onboarding and activation to retention, reactivation, and loyalty.
• Develop personalized communication strategies for different player segments.
• Design and optimize retention campaigns, loyalty programs, and promotional mechanics.
• Improve player engagement, frequency of activity, and long-term customer value.
• Build effective churn prevention and win-back strategies.

CRM Automation & Personalization

• Develop automated, data-driven CRM journeys across multiple communication channels.
• Implement advanced player segmentation based on behavior, value, and lifecycle stage.
• Optimize email, SMS, push notifications, in-app messaging, and other CRM channels.
• Collaborate with technical and product teams to improve CRM infrastructure and capabilities.
• Leverage analytics, automation, and personalization tools to improve campaign efficiency.

Business Performance & Analytics

• Own key CRM performance indicators, including retention, reactivation, churn, LTV, NGR, and player engagement.
• Analyze player behavior and identify opportunities to improve monetization and loyalty.
• Drive A/B testing and continuous optimization of CRM campaigns.
• Develop reporting frameworks and performance dashboards.
• Manage CRM budgets and optimize promotional efficiency and ROI.

Cross-Functional Collaboration

• Work closely with Product, Marketing, VIP, BI, Payments, and Customer Support teams.
• Align CRM initiatives with acquisition, commercial, and product strategies.
• Support international market expansion through localized CRM approaches.
• Collaborate with senior management on strategic initiatives and business growth.

Requirements

• 3+ years of experience in CRM leadership roles within the B2C iGaming industry.
• Proven experience developing and executing CRM and retention strategies for online casino and/or sportsbook products.
• Strong understanding of player lifecycle management, segmentation, personalization, and loyalty programs.
• Demonstrated success in improving retention, LTV, reactivation, and player monetization.
• Experience managing and developing CRM teams.
• Strong knowledge of CRM platforms, marketing automation, and multichannel communication.
• Solid analytical skills and experience working with CRM performance metrics.
• Experience managing CRM budgets, bonus strategies, and promotional campaigns.
• Ability to collaborate effectively with cross-functional and executive teams.
• Fluent English.

Nice to Have

• Experience working with LATAM, Asian, or other international iGaming markets.
• Experience scaling CRM operations across multiple GEOs and brands.
• Knowledge of VIP management and high-value player retention strategies.
• Experience with advanced CRM automation, predictive analytics, and AI-driven personalization.
• Additional foreign languages.

What We Offer

• Opportunity to lead and develop CRM operations within a growing international iGaming company.
• High level of autonomy and direct influence on customer engagement and retention strategy.
• Collaboration with experienced international leadership teams.
• Access to established operational infrastructure and resources.
• Competitive compensation package with performance-based incentives.
• International working environment with flexible location options.
• Long-term professional growth and opportunities to scale CRM operations across multiple markets.

We're Looking for Someone Who:

• Combines strategic thinking with hands-on CRM expertise.
• Understands player behavior and knows how to turn insights into measurable business results.
• Takes ownership of retention, loyalty, and customer lifetime value.
• Builds strong teams and scalable processes.
• Makes decisions based on data, experimentation, and commercial impact.
• Thrives in a dynamic, fast-growing international environment.

This role offers the opportunity to shape CRM strategy, build scalable retention operations, and make a direct impact on the long-term growth of a major international iGaming business.

Requirements:

• Hands-on experience with anti-detect browsers and a solid understanding of the technical aspects of account security and fraud-prevention systems.
• Strong attention to detail — you understand the importance of properly configuring proxies, browser profiles, and digital fingerprints.
• Leadership potential — you don't just execute tasks; you analyze processes, identify bottlenecks, and look for ways to optimize them.
• Career-oriented mindset — you are looking for a position where strong results can lead to a Team Lead role and an opportunity to build and improve your own processes.
   

What We Offer:

• Full support for your ideas and a dedicated budget for testing new tools and approaches.
• A clear career path — we see this role as a starting point for a future Head of Account Farming.
• The opportunity to take ownership of processes and grow into a leadership position based on your results.
   

Responsibilities:

• Full-Cycle Account Farming: Create, warm up, maintain, and monitor a network of stable accounts across LinkedIn and other platforms.
• Technical Setup: Work with anti-detect browsers such as Dolphin, AdsPower, and GoLogin; configure proxies and manage browser profiles and digital fingerprints.
• Security & Trust: Develop practices for maintaining account trust and handle operational issues related to account restrictions and verification processes.
• Optimization: Research and implement AI-powered tools to automate routine tasks and improve operational efficiency.
• Analytics: Maintain systematic tracking of account health and performance and prepare regular reports on results.

About the Company

We are a leading research and development company, recognized as one of the largest organizations in Ukraine specializing in fine organic synthesis and the development of advanced synthetic methodologies for organic compounds. Our scientific research contributes to cutting-edge innovations in the pharmaceutical and biotechnology industries, with projects that meet international standards.

Our culture is built around professional excellence, respect, teamwork, social responsibility, care for the scientific community, and proactivity.

We are looking for an experienced Lead Monitoring Engineer (SCOM) to architect, implement, and maintain a proactive enterprise monitoring platform based on Microsoft System Center Operations Manager (SCOM) 2022. Your mission will be to build a monitoring ecosystem capable of identifying and preventing service disruptions before they impact business operations or end users.

Responsibilities

• Design, deploy, configure, and maintain Microsoft SCOM 2022, including Management Servers, Gateways, Operational Database, and Data Warehouse.
• Build and support proactive monitoring for a hybrid Microsoft infrastructure, including:
  • Windows Server 2019+
  • Microsoft Exchange (On-Premises)
  • Microsoft 365 / Office 365 services
• Configure hardware monitoring for physical servers.
• Optimize monitoring quality by:
  • Establishing performance baselines
  • Reducing alert fatigue
  • Creating synthetic transactions and health checks
• Develop and maintain custom PowerShell scripts for automation, monitoring, and custom metric collection.
• Design monitoring standards, dashboards, alerts, and reporting to improve infrastructure visibility and reliability.
• Troubleshoot performance and infrastructure issues across enterprise environments.

Required Qualifications

• 3–5 years of enterprise Windows Server administration experience.
• 1–2 years of hands-on experience with enterprise monitoring solutions, preferably:
  • Microsoft SCOM (2012 R2 / 2016 / 2019 / 2022), or
  • Strong experience with Zabbix, PRTG, or Prometheus and a solid understanding of enterprise monitoring concepts.
• Deep knowledge of Windows internals, including:
  • WMI
  • Event Viewer
  • Performance Monitor (PerfMon)
  • Windows Registry
  • Performance troubleshooting (CPU, Memory, Disk I/O, Network)
• Good understanding of Microsoft Exchange architecture, including:
  • Database Availability Groups (DAG)
  • Mailbox databases
  • Transport queues
• Strong PowerShell scripting skills for automation and custom monitoring.
• Basic Microsoft SQL Server administration, including:
  • Indexes
  • Database file placement
  • High Availability concepts

Nice to Have

• Microsoft certifications such as:
  • MCSA / MCSE (Windows Server)
  • MCSE: Cloud Platform and Infrastructure
  • MCTS: System Center Configuration/Operations Manager
• Modern Microsoft certifications:
  • Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800 / AZ-801)
  • Microsoft 365 Certified: Administrator Expert (MS-102)
• ITIL 4 Foundation certification or knowledge of Event Management and Incident Management processes.
• Basic XML knowledge for customization of SCOM Management Packs.

What We Offer

• A unique opportunity to design and build an enterprise monitoring platform from scratch, with significant architectural ownership.
• Work in a complex, enterprise-scale Microsoft infrastructure supporting mission-critical scientific operations.
• Official employment with full social benefits and a competitive, fully transparent salary.
• 24 calendar days of paid annual leave.
• Standard 40-hour work week.
• Fully remote work environment.
• Comprehensive medical insurance.
• Access to on-site dental and massage services (where applicable).
• Challenging and meaningful technical projects.
• Continuous learning, certification, and professional development opportunities.

About the Role 

We are looking for a Product Designer to create intuitive, user-centered digital solutions that help farmers and agribusinesses make better decisions. Our digital product aims to simplify complex agricultural data into actionable insights, making UX design a central element of the product lifecycle. 

Key Responsibilities 

User Research & Insights 

• Conduct qualitative and quantitative user research (interviews, surveys, analytics) to understand user goals, pain points, and workflows. 
• Translate research insights into actionable artifacts and clearly defined product and UX requirements.  
• Contribute to product hypothesis definition and strategic decision-making. 

Interaction & Visual Design 

• Design end-to-end user experiences across web and mobile platforms. 
• Create user flows, mockups, and high-fidelity UI designs. 
• Ensure designs are intuitive, visually consistent, accessible, and aligned with the company’s design standards.  

Prototyping & Validation 

• Build interactive prototypes to validate product hypotheses. 
• Conduct usability testing and synthesize findings. 
• Iterate based on user feedback, analytics, and stakeholder input.  

Collaboration 

• Work closely with developers, and agronomy experts to integrate UX design into product implementation. 
• Support development teams with design handover and QA of user flows.  

Design Systems 

• Contribute to and maintain scalable design systems. 
• Extend reusable components across web and mobile platforms. 
• Ensure a cohesive experience across the entire product ecosystem.

Usability & Performance 

• Track user behavior and product metrics to evaluate usability and improve user engagement.  

Required Skills and Qualifications 

• UX/UI Design tools: Figma, AI, etc.  
• Research methods: Usability testing, user interviews, analytics analysis.  
• Prototyping: Low- and high-fidelity interactive prototypes.  
• Design systems: Ability to maintain and extend reusable design components.  
• Communication: Strong collaboration across local and global teams. 
• English: Strong verbal communication skills with the ability to communicate clearly and confidently. 
• 3–5+ years of professional UX/UI design experience (product design preferred).  
• Portfolio showcasing UX process (research → ideation → prototyping → delivery).   

What You’d Work On 

Users of Cropwise Operations range from farmers and farm managers to agronomists and retailers. Product designers help bridge complex agronomic data into clear, actionable user experiences — especially in mobile and web applications that support farm management, product analysis, and decision-making.  

The Company Offers 

• Opportunity to be a part of a best-in-class product that is used by thousands of companies around the world.  
• Annual performance bonus scheme.  
• Career growth opportunities.  
• An environment where you need to seek and implement unique solutions.  
• Training and development programs.  
• Young and dynamic team with a friendly and open culture.  
• Health and life insurance for employees and your family members.  
• 32 working days of paid annual leave and sick leave. 

Simply Contact is looking for a proactive Account & Sales Specialist to develop our IT Help Desk and Managed IT Services business across Europe.

Key Responsibilities

• Develop and expand the European client portfolio (IT Help Desk, Service Desk, Managed IT Services);
• Identify and attract new B2B clients through outbound sales, networking, and partnerships;
• Conduct client meetings, presentations, and commercial negotiations;
• Prepare proposals and support tender participation;
• Manage existing client relationships and identify upsell/cross-sell opportunities;
• Coordinate between clients and technical delivery teams.

Requirements

• 2+ years in Sales, Business Development, Account Management, or Customer Success;
• B2B sales experience with a focus on new business development;
• Understanding of IT services, outsourcing, or managed services — a strong advantage;
• Experience with international clients;
• Strong communication and negotiation skills;
• English advanced;
• Self-motivated and results-oriented.

We Offer

• Building a new business direction within an international company;
• European client portfolio;
• Professional growth and flexible work format;
• Competitive salary + performance-based bonus.

Description

Join global Technology & Transformation organization, a cross-functional team driving the next generation of enterprise insurance solutions. We are building and scaling a flagship multi-tenant insurance platform featuring integrated e-billing, real-time analytics, and automated claims workflows servicing thousands of global clients.

We are seeking an experienced Senior Cloud Architect to lead, scale, and secure our multi-cloud infrastructure. In this role, you will define architecture strategy and drive cloud automation across AWS, Azure, other clouds, and hybrid on-premises environments. You will streamline enterprise deployments, enhance high availability and reliability, and automate day-to-day operations to power mission-critical financial and claims services at scale.

Requirements

8+ years in IT with 5+ years in enterprise cloud design across multi-cloud environments (Azure & AWS).

Deep knowledge of Well-Architected & Cloud Adoption Frameworks, Terraform, CI/CD, and Kubernetes.

Proven ability to engage senior stakeholders, translate business requirements into technical blueprints, and mentor technical teams.

Must have:

• Multi-cloud architecture: expert-level design across Azure, AWS, including IaaS, PaaS and serverless services (GCP nice to have)
• Frameworks: Well-Architected and Cloud Adoption Frameworks across the major cloud providers
• Landing zones and governance: account and subscription design, policy as code, RBAC, tagging standards
• Networking: hub-and-spoke, transit and vWAN designs, private connectivity (ExpressRoute, Direct Connect), hybrid DNS
• Identity and security: federated identity/SSO, privileged access, zero trust, cloud security posture management
• Infrastructure as code and DevOps: Terraform and CI/CD pipelines (Azure DevOps, GitHub Actions or similar)
• Resilience and cost: high availability, disaster recovery, observability, FinOps
• Modernization: containerization (Kubernetes) and migration strategy
• AI: Azure AI Foundry, AWS Bedrock and/or Google Vertex AI (nice to have)
• Leadership: architecture reviews, reference architectures, vendor evaluation, stakeholder engagement, mentoring
• Design and architecture experience in a large enterprise environment

Job responsibilities

• Architect scalable, resilient solutions across Azure and AWS (IaaS, PaaS, serverless) aligning with Well-Architected Frameworks; lead application modernization and containerization (Kubernetes).
• Design enterprise account/subscription topologies, policy-as-code guardrails, strict RBAC, and tagging standards.
• Oversee hub-and-spoke/vWAN topologies, hybrid connectivity (ExpressRoute/Direct Connect), Zero Trust identity/SSO, and Cloud Security Posture Management.
• Enforce IaC with Terraform via CI/CD pipelines (Azure DevOps/GitHub Actions); drive cost optimization and FinOps best practices.
• Evaluate and integrate cloud AI platforms (Azure AI Foundry, AWS Bedrock, Google Vertex AI).
• Lead architecture review boards, author reference architectures, evaluate vendors, and mentor engineering teams.

We are looking for a Head of Partner Network to build and lead the affiliate direction across several iGaming brands.

This role comes with full ownership of the function: from defining the partner network model and commercial strategy to building the team, processes, and partner base. You will be responsible for traffic growth, partner performance, P&L, and the overall efficiency of the channel.

A major part of the role will be developing a strong network of webmasters and affiliate partners, creating competitive commercial conditions, and deciding how traffic should be distributed and scaled across different brands and markets.

What Will You Do:

• Build the Partner Network from scratch: define its structure, positioning, commercial model, processes, and 12-month development roadmap.
• Develop and grow a strong base of webmasters and affiliate partners, including direct acquisition, negotiations, retention, and partner development.
• Own partner commercial terms and incentive models, continuously improving deals based on traffic quality and profitability.
• Plan and manage traffic volumes across the group's brands and markets, identifying where and how traffic can be scaled.
• Own the financial performance of the direction, including budgets, margins, forecasts, KPIs, and P&L.
• Set up clear onboarding, tracking, quality control, payouts, and anti-fraud processes.
• Build and manage the Partner Network team, including Affiliate Managers, Business Development, and support functions.
• Create reporting and performance standards that give clear visibility into partner, GEO, brand, and channel profitability.

What We are Looking For:

• 5+ years of experience in iGaming / gambling / betting marketing.
• 3+ years in a senior leadership role such as Head of Affiliates, Head of Acquisition, CMO, or similar.
• Strong experience building and scaling affiliate/partner acquisition.
• Solid understanding of acquisition economics and key metrics: FTD, CPA, ARPU, LTV, ROI, conversion and retention.
• Experience working with significant marketing budgets and high traffic volumes; experience scaling to 10K+ FTDs is a strong advantage.
• Strong understanding of different acquisition channels, including Affiliates, Paid Social, Google, SEO/ASO, and Influencers.
• Strong commercial and negotiation skills with experience structuring and optimizing partner deals.
• Comfortable working with BI/reporting tools, forecasting, media planning, and performance analysis.
• Good understanding of unit economics, funnels, CJM, and traffic monetization.
• Fluent in Ukrainian\Russian, B2+ English

• Project Description:

  The Governance Team is looking for an Infographic / Presentation Designer to support the creation, beautification, and professional polishing of business presentations and reports.
  
  The main focus of the role is to transform business information, data, and complex ideas into clear, visually engaging, and professional PowerPoint presentations tailored to different audiences, including management and leadership.
  
  The designer will work closely with R&A team members and business stakeholders to ensure that presentations effectively communicate key messages through strong visual storytelling, infographics, layouts, and consistent corporate design.
  
  The role also includes formatting and visual improvement of Microsoft Word documents and, where required, supporting content presentation in Confluence.

   

• Responsibilities:

  - Create, beautify and professionally polish Microsoft PowerPoint presentations in line with corporate design standards and business requirements.
  - Transform complex business information, data, and ideas into clear, concise, and engaging visual stories.
  - Create infographics, diagrams, charts, timelines, process flows, and other visual elements for presentations and reports.
  - Improve slide layouts, structure, visual hierarchy, readability, and overall presentation consistency.
  - Adapt presentation style and level of visualization depending on the target audience, including senior management and leadership.
  - Create and maintain reusable PowerPoint slides, presentation templates, and visual assets.
  - Work with existing presentations and improve them while preserving the original business message and content.
  - Compile, format, and visually improve Microsoft Word documents and reports.
  - Prepare and edit visual assets using Adobe Photoshop when required.
  - Collaborate with Governance team members and business stakeholders to understand requirements and deliver materials within agreed timelines.
  - Ensure consistency, accuracy, attention to detail, and high visual quality across all delivered materials.

   

• Mandatory Skills Description:

  - Strong Microsoft PowerPoint skills with proven experience in professional presentation design, beautification, and polishing.
  - Strong understanding of presentation design principles, including composition, layout, typography, visual hierarchy, alignment, and consistency.
  - Ability to transform complex information and data into clear and engaging infographics and visualizations.
  - Experience creating and formatting charts, diagrams, process flows, timelines, and other business graphics.
  - Good knowledge of Microsoft Word, including professional document formatting and layout.
  - Working knowledge of Microsoft Excel, particularly for handling data used in presentations, charts, and reports.
  - Good working knowledge of Adobe Photoshop for editing and preparing visual assets.
  - Ability to follow corporate branding guidelines and presentation templates while maintaining a high level of visual quality.
  - Strong attention to detail and ability to work with multiple presentation and document requests.

   

• Languages:
  • English: B2 Upper Intermediate
  • Ukrainian: C2 Proficient