Jobs at Djinni

We’re now looking for the next star to join the business and grow

with us.

■ About the Role:

We’re expanding fast and looking for a Junior Affiliate Manager who’s ready to take ownership, bring in affiliates, and scale traffic. You’ll work closely with a sharp, dynamic team and have real opportunities to grow inside a serious operation that already works. You’ll also represent the

network at top industry conferences and events - online and worldwide.

■ Requirements:

• B2 English  written and spoken - must

• At least 1 year of experience as an affiliate manager - must

• Proven ability to recruit affiliates independently - must

• Strong understanding of traffic sources - Email, SEO, Native, Push, Social, etc. - must

• Familiarity with CPA / RevShare / Hybrid payment models - advantage

• Basic knowledge of tracking platforms and S2S/postback setup – advantage

• Experience with Google Sheets / Docs - advantage

■ Responsibilities:

• Source and onboard new affiliates across all GEOs

• Manage affiliate relationships and track performance

• Monitor traffic quality, conversion rates, and FTDs

• Communicate with affiliates via Telegram, email, and calls

• Coordinate with advertiser and tech teams to solve issues

• Represent the network in industry events and online communities

■ What You Get:

• Join a live, working network with real volume and strong offers

• Work with a tight, smart team that moves fast and supports each other

• Full remote flexibility - results over hours

• Real growth path - prove yourself and move up

• A serious business that’s growing month by month

If you know how to bring affiliates - not just manage them - this is your place. Apply now. Let’s grow together.

We’re seeking a seasoned DevOps Engineer to a team responsible for managing our client’s cloud infrastructure, ML tools, and monitoring systems.

The role involves overseeing daily operations, improving existing processes, and contributing to the development of new solutions.

If you’re passionate about building top-tier desktop apps using cutting-edge technologies, we’d love to hear from you!

Customer

Our client is a rapidly growing technology leader in digital accessibility software that helps enterprises make their web and mobile offerings accessible to everyone. Its AI-enabled products save developer time and reduce risk via proprietary discovery and analysis algorithms that integrate directly into software development pipelines.

Requirements

• At least 4 years of hands-on experience with a modern SaaS environment (AWS, GCP, or Azure)
• Experience with Infrastructure as code (IaC)
• Experience with CI/CD methodologies, using relevant tools (e.g., CircleCI, GitHub Actions)
• Strong expertise in Docker, Kubernetes, and Helm
• Proven experience of managing live production environments, including monitoring and alerting
• At least Upper-Intermediate level of English

Would be a plus

• Experience with Data Lake and MLOps
• Experience with NoSQL and Big Data databases (e.g., Elasticsearch)

• Background in networking, security, and compliance

   

Personal Profile

• Independent, excellent problem solver and passionate about learning new stuff

• Great communicator and team player with a total commitment to providing the best services to all stakeholders

   

Responsibilities

• Design solutions and improve our product architecture
• Plan and execute complex, diverse, large-scale software delivery systems
• Research and integrate new technologies into our stack
• Monitor and implement strategies to improve the efficiency and cost-effectiveness of our solutions

■ About the Role:

We’re expanding fast and looking for a Junior Affiliate Manager who’s ready to take ownership, bring in affiliates, and scale traffic. You’ll work closely with a sharp, dynamic team and have real opportunities to grow inside a serious operation that already works. You’ll also represent the

network at top industry conferences and events - online and worldwide.

■ Requirements:

• B2 English  written and spoken - must

• At least 1 year of experience as an affiliate manager - must

• Proven ability to recruit affiliates independently - must

• Strong understanding of traffic sources - Email, SEO, Native, Push, Social, etc. - must

• Familiarity with CPA / RevShare / Hybrid payment models - advantage

• Basic knowledge of tracking platforms and S2S/postback setup – advantage

• Experience with Google Sheets / Docs - advantage

■ Responsibilities:

• Source and onboard new affiliates across all GEOs

• Manage affiliate relationships and track performance

• Monitor traffic quality, conversion rates, and FTDs

• Communicate with affiliates via Telegram, email, and calls

• Coordinate with advertiser and tech teams to solve issues

• Represent the network in industry events and online communities

■ What You Get:

• Join a live, working network with real volume and strong offers

• Work with a tight, smart team that moves fast and supports each other

• Full remote flexibility - results over hours

• Real growth path - prove yourself and move up

• A serious business that’s growing month by month

If you know how to bring affiliates - not just manage them - this is your place. Apply now. Let’s grow together.

About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.

Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
 

Responsibilities:  

• Go through the software requirements and get clarifications on one's doubts.  
• Become familiar with the software under test and any other software related to it.  
• Understand the master test plan and/or the project plan.  
• Create or assist in creating own test plan.  
• Generate test cases based on the requirements and other documents.  
• Procure or create test data required for testing.  
• Test software releases by executing assigned tests (manual and/or automated).  
• Deliver releases to production using CI/CD tools  
• Report test results.  
• Update test cases based on the discovered defects.  
• Support the team with testing tasks as required.  

• Keep himself / herself up-to-date on the overview of the development technology, the popular testing tools (e.g. automated testing tools and test management systems) and the overview of the business domain. 

   

Skills Required:  

• Working as Quality Assurance Engineer for 5+ years.  
• Good experience in Manual Testing of Web applications with the main focus on backend part of the software.  
• Hands on experience of API testing using Postman or other similar tools.  
• Good knowledge and practical experience with Git. Experience with Gitflow usage will be a plus.  
• Practical experience with microservices  
• Good knowledge of the client-server architecture and communication. 
• Advanced skills in requirements analysis.  
• Good knowledge and practical experience working with SQL.  
• Deep understanding and experience in software development life cycle.  
• Excellent skills of reading and analysing logs to identify root cause of a defect.   
• Ability to prioritise test cases based on risk analysis.  
• Intermediate English level.  

• Strong proactiveness and communication skills.   

   

Will be a plus:  

• Knowledge and experience with message brokers like RabbitMQ or Kafka.  
• Experience with Kubernetes 
• Gaming applications expertise.  
• NoSQL experience  

• Knowledge and experience in writing Automation tests (Selenium, JUnit or TestNG frameworks).

   

Company offers: 

• Long-term employment. 
• Flexible timetable. 
• Comfortable working conditions. 
• Paid vacation and sick leaves. 
• English lessons, gym. 
• Competitive salary level. 

About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 
 

Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 
 

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. 
 

Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here! 
 

Responsibilities:  

• Go through the software requirements and get clarifications on one's doubts.  
• Become familiar with the software under test and any other software related to it.  
• Understand the master test plan and/or the project plan.  
• Create or assist in creating own test plan.  
• Generate test cases based on the requirements and other documents.  
• Procure or create test data required for testing.  
• Test software releases by executing assigned tests (manual and/or automated).  
• Deliver releases to production using CI/CD tools  
• Report test results.  
• Update test cases based on the discovered defects.  
• Support the team with testing tasks as required.  
• Keep himself / herself up-to-date on the overview of the development technology, the popular testing tools (e.g. automated testing tools and test management systems) and the overview of the business domain.  
   

Skills Required:  

• Working as Quality Assurance Engineer for 5+ years.  
• Good experience in Manual Testing of Web applications with the main focus on backend part of the software.  
• Hands on experience of API testing using Postman or other similar tools.  
• Good knowledge and practical experience with Git. Experience with Gitflow usage will be a plus.  
• Practical experience with microservices  
• Good knowledge of the client-server architecture and communication. 
• Advanced skills in requirements analysis.  
• Good knowledge and practical experience working with SQL.  
• Deep understanding and experience in software development life cycle.  
• Excellent skills of reading and analysing logs to identify root cause of a defect.   
• Ability to prioritise test cases based on risk analysis.  
• Intermediate English level.  
• Strong proactiveness and communication skills.  
    

Will be a plus:  

• Knowledge and experience with message brokers like RabbitMQ or Kafka.  
• Experience with Kubernetes 
• Gaming applications expertise.  
• NoSQL experience  
• Knowledge and experience in writing Automation tests (Selenium, JUnit or TestNG frameworks). 

 Company offers: 

• Long-term employment. 
• Flexible timetable. 
• Comfortable working conditions. 
• Paid vacation and sick leaves. 
• English lessons, gym. 
• Competitive salary level. 

Full-time | Remote | STRUKTURA

Can you design and scale a global billing system that keeps millions of payments flowing smoothly?
We’re looking for a Senior in Billing to take full ownership of our payment infrastructure and make it world-class.

STRUKTURA is a Ukrainian product tech company building SaaS and mobile solutions for global markets. Billing is at the heart of our monetization — your impact will be direct and massive.

What you’ll do:

• Lead billing processes end-to-end: payments, routing, retries, chargebacks, fraud, KYC/AML
• Optimize approval rates, reduce declines & chargebacks, improve retry success
• Integrate new PSPs, gateways, and APMs for US, Latin America, and Europe
• Analyze payment performance by method, country, and device
• Build and scale billing roadmap, processes, and team
• Collaborate with product, analytics, engineering, and support
•  Payment manager

Skills & Requirements:

• 1+ years of experience in billing / payments / fintech
•  Deep knowledge of PSPs, APIs, cards, APMs, fraud prevention, and chargebacks
• Website compliance expertise (card brand, acquirer, and regulatory requirements)
• Multiple successful US & EU MID launches
• Expertise in smart routing across multiple MIDs
• Proven success cases working with Stripe
• English — B2+, confident in partner and stakeholder communication
• SQL will be a plus

Bonus points:

• High-risk industries (VPN, dating, streaming, gaming)
• Built billing systems from scratch or scaled globally
• Familiar with PSD2, Visa/MC rules, PCI DSS
• Hands-on with fraud detection tools / rule engines

We offer:

• Competitive compensation + full ownership of the function
• Remote-first culture & flexible schedule
• 18 vacation days + sick leaves + winter holidays (per company agreements)
• Well-being & health deposit / medical insurance
• Budget for learning, English, and professional growth
• No micromanagement — only impact, autonomy, and responsibility

🌟 Our Culture & Values:

• People are our greatest asset — we reward great work
• Respect always — constructive feedback, no toxicity
• Everything counts — quality & detail in all we do
• Work should spark joy — even during challenges
• Balance matters — real breaks and vacations encouraged

If building a scalable global billing system excites you — let’s talk 👋

We are looking for an experienced Affiliate Manager with a proven background in Sweepstake Casino, experience in this niche means two things:

Requirements:

• Proven experience in Sweepstake Casino / iGaming traffic acquisition.
• Strong network of affiliates, specifically with US traffic.
• Understanding of traffic sources (paid, SEO, native, push, etc.).
• Ability to analyze traffic quality, KPIs, and ROI.
• Excellent communication & negotiation skills.
• Conversational English (calls, video conferences).

Responsibilities:

• Acquire and manage new affiliates while retaining existing ones.
• Analyze traffic performance, evaluate ROI, and optimize campaigns.
• Drive growth by ensuring high-quality, profitable traffic.

Why Join Us:

• Brand-new product with an empty player base → highly attractive to affiliates → huge growth potential.
• Opportunity to become part of the core team at an early stage 
• Freedom to implement your own ideas and strategies in the affiliate program.
• Strong budgets for traffic acquisition.
• Transparent analytics & predictive models (ROAS, profitability, etc.).

🚀 Ready to onboard candidates who can bring results immediately.

N‑iX is a global software‑development partner with Ukrainian roots and 2,000+ professionals across nine countries. We are committed to continuous innovation and are now strategically leveraging Generative AI to significantly enhance our Software Development Life Cycle (SDLC) productivity.

As the Gen AI Adoption Lead, you will be at the forefront of driving the integration of Generative AI across our engineering teams to revolutionize our SDLC. You will take a leading role in identifying critical use cases, expertly guiding teams on the selection and implementation of specific Gen AI tools and engineering approaches, providing mentorship and technical direction, and spearheading the scaling of successful Gen AI integrations throughout the company. Your success will be measured by tangible improvements in development efficiency, code quality, and overall engineering team empowerment.

Key Responsibilities:

• Strategic GenAI Opportunity Identification: Lead the collaborative effort with software development teams to pinpoint strategic engineering workflows within the SDLC where Generative AI can deliver substantial and scalable productivity gains.
• Expert Tool & Technical Direction: Provide expert guidance and technical direction to engineering teams on the evaluation, selection, and optimal application of relevant Gen AI tools and engineering methodologies.
• Mentorship & Engineering Enablement: Mentor and technically enable engineering teams through comprehensive education, hands-on coaching, and the development of best practices for Gen AI adoption.
• Technical Implementation Leadership: Provide strong technical leadership and guidance to engineering teams during the design, implementation, and integration phases of Gen AI solutions, ensuring adherence to architectural standards and best practices.

• Driving Scalable GenAI Solutions & Best Practices: Architect and champion the development and adoption of robust best practices for the secure, effective, and scalable integration of Gen AI within the SDLC across N-iX engineering.

   

Requirements:

• Deep understanding of the Software Development Life Cycle (SDLC) and extensive practical experience leading technical efforts across various development workflows.
• Extensive and demonstrable experience as a Lead Java developer with a deep understanding of software architecture, design patterns, and best practices in software development.
• Direct, hands-on experience leading the implementation of specific Gen AI tools relevant to software development within engineering teams (e.g., GitHub Copilot, Cursor, AI-powered testing frameworks).
• Significant experience leading and mentoring technical teams in the adoption of new technologies.
• Exceptional communication, collaboration, and influencing skills, with the ability to effectively convey complex technical visions to both technical and non-technical stakeholders and drive adoption.
• Extensive experience with Agile/Scrum methodologies and a proven track record of leading technical teams within these frameworks.
• Strong analytical and strategic thinking skills, with a data-driven approach to evaluating the impact and ROI of technology initiatives.

• English level - Upper-Intermediate or higher.

   

Nice to Have:

• Experience in developing and delivering technical leadership training programs and workshops for engineering teams.

   

We offer:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Rock&Apps is looking for a User Acquisition Manager, with a focus on TikTok to boost the team’s performance.🚀 If you already have experience, understand how things work, and are eager to grow — we’d love to have you on our team.

We build over 20 apps every quarter! This means you’ll constantly have opportunities to sharpen your skills, learn new things, and grow your career — all in a supportive environment with minimal bureaucracy.
 

Location: Warsaw. Office / Hybrid
 

Format: Full-time
 

Seniority: Middle+ (We will assess your seniority not by years of experience, but by reviewing the case statistics you have worked with)

Vertical: utilities subscription (experience in a similar vertical will be a plus)
 

What you’ll do
 

• Planning, launching, and optimizing advertising campaigns to attract new users.
• Analyzing campaign results and optimizing performance based on key metrics (CPA, ROAS, CTR, etc.).
• Assigning tasks and requesting creatives from designers and copywriters, testing new hypotheses and creative approaches.
• Monitoring competitors’ advertising campaigns and their creative strategies.
• Maintaining daily reports and tracking campaign results.

What we’re looking for
 

• Proven experience as a User Acquisition Manager for mobile apps or in a similar role with a focus on TikTok Ads.
• Strong skills in setting up, optimizing, and scaling advertising campaigns.
• Experience in running ads on platforms such as TikTok and native networks (Outbrain, Taboola).
• Ability to collect and interpret performance data, as well as adjust campaigns accordingly.
• Experience working with large budgets will be a plus.
• Creative thinking and experience in testing various advertising approaches and formats.

What we offer

• A fast-growing environment with minimal bureaucracy
• Support for professional development
• 15 vacation days (plus Poland public holidays)
• 15 paid sick days
• Compensation package covering health insurance or sports or mental health support (your choice)

Compensation package: fix + spend-based bonus

We are looking for a CloudOps Engineer to join our teams!
 

Requirements:

- 4+ years of experience with DevOps practices
- 3+ years of experience in public cloud platforms (AWS, GCP, GCore etc)
- Strong knowledge of Linux architecture and systems implementation
- Strong knowledge of IaC approach (Ansible, Terraform)
- Strong scripting skills in Bash, Python, or other automation languages
- Strong knowledge of Cloud based approach
- Knowledge of Kubernetes management
- Good understanding of networking concepts and protocols
- Experience in microservices architecture, distributed systems, and scaling production environments.
- Experience/awareness of automated DevOps activities, concepts, and toolsets.
- Experience with AWS Control Tower, Config, IAM and other technologies that enable high-level administration
- Experience building and maintaining CI/CD pipelines using tools like GitLab/GitHub CI
- Experience with AWS CloudWatch, GCP Cloud Monitoring, Prometheus, Grafana for monitoring and log aggregation
- Problem-solving and troubleshooting skills, ability to analyze complex systems and identify the causes of problems
- Preferable experience with GCP Cloud Resource management, IAM, Organization policies and other technologies that enable high-level administration

Will be plus:
- AWS Certified SysOps Administrator
- AWS Certified DevOps Engineer
- GCP Certified Cloud Engineer
- GCP Certified Cloud DevOps Engineer
- Similar Public Cloud certificates

Soft Skills:
- Team player
- Critical Thinking
- Good communicator
- Open to challenges and new opportunities
- Thirst for knowledge
- Time Management

Responsibilities:
- Support and evolution of the current public cloud infrastructure
- Automating repetitive tasks and processes in public cloud infrastructure
- Automation and improvement of current processes related to the administration and support of public clouds
- Implementation of new providers of public cloud services
- Collaborate with cross-functional teams to define cloud strategies, governance, and best practices.
- Conduct architectural assessments and provide recommendations for optimizing existing public cloud environments

Our benefits to you:
☘️An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided
🏖Paid vacations, sick leave, personal events days, days off
💵Referral program — enjoy cooperation with your colleagues and get the bonus
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
🎯Rewards program for mentoring and coaching colleagues
🗣Free internal English courses
✈️In-house Travel Service 
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers and more
🎳Other benefits could be added based on your location

DeepX is looking for LLM engineer (Middle).
Core Requirements (Must-Haves):

• Mandatory Commercial Experience:

  - If you have a background as a developer (e.g., Python Backend, MLOps, Machine Learning, NLP), you must have at least 1 year of dedicated commercial experience with LLMs.

  - If you started your career directly with LLMs, you must have 1.5-2+ years of commercial experience.
  - Additionally, proficiency in C++ is required.

• Commercial RAG Application: Proven experience implementing RAG (Retrieval-Augmented Generation) solutions in a commercial environment. You should be prepared to discuss in detail which RAG approaches you have used on your projects.
• Deep Technical Knowledge: A fundamental understanding of, and readiness for, a deep technical discussion on topics such as retrieval strategies, data chunking, embeddings, and vector databases.
• Advanced Prompt Engineering: Strong, practical skills in prompt engineering and context engineering, with the ability to discuss your techniques and their impact in detail.

Nice-to-Have:

• Experience working with local or open-source LLMs (e.g., Llama, Mistral).
• Hands-on experience with fine-tuning local LLM models.
• Experience in creating MCP servers.
• Understanding of the A2A (Agent-to-Agent) protocol.
  
  Additional skills:  Qwen, Mistral, Phi, BERT, Transformers, Ollama, vLLM, LoRA,  LLM, NLP, OpenAI, GPT, Anthropic, Claude, Gemini, Gemma, Llama, Mistral, Deepseek,

We are a group of companies that has been operating globally since 2020. We are represented on the market by several sports and casino brands. Over the past year, we have successfully doubled our scale and received the Best Sportsbook Operator award at the SiGMA Awards. We are currently continuing to develop actively and are recruiting for the following position - HR People Partner.

Main responsibilities

• Supporting the entire employee lifecycle: onboarding, performance reviews, development, offboarding.
• Identifying business and team needs, developing HR solutions for these tasks.
• Implementing HR processes: adaptation, training, performance evaluation, succession planning.
• Supporting corporate culture and team engagement.
• Analyzing HR metrics (eNPS, retention, performance data, compensation review).
• Advising employees on HR issues (conflicts, motivation, development).
• Working closely with other teams.

Requirements

• 2+ years of experience as an HR People Partner (experience in iGaming, IT, Digital, or marketing is a plus).
• Understanding of the specifics of fast-growing companies, preferably with an international presence.
• Practical experience in performance management, personnel development, and conflict resolution.
• Proficiency in HR analytics, ability to work with HRIS (PeopleForce / BambooHR / equivalent).
• English — no lower than Intermediate.
• Strong communication and facilitation skills, proactivity, result-oriented.

What do we offer?

1. Remote work.
2. Flexible working hours.
3. Competitive salary paid on time.
4. Friendly and proactive team.
5. No bureaucracy, unnecessary reports, or calls.
6. 20 days of paid leave, 5 sick leave and holidays are days off.

Requirements: 
— Experience with the cloud provider(s): Google Cloud, Amazon AWS, Microsoft Azure
— CNCF Landscape — experience working with some of the projects
— Kubernetes, terraform, gitops, ansible
— Documentations

Nice to have:
— CNCF’CKA
— Gitlab CI/CD, Apache Kafka,
— NoSQL: MongoDB, Redis, and Elasticsearch.
 

Responsibilities:

—Assist with migrate of the existing environment into Kubernetes world using nothing but best practices (CI/CD)
—Assist in daily infrastructure and operations by performing various tasks
—Able to log time spent against the correct tickets and help maintain a strong degree of team efficiency

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a project in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we’ve managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%. Our client provides high-quality printing services on many different surfaces — like clothes, cups, walls, and more.
 

In this role, you would join our support team, helping German-speaking customers. You will answer questions, give product information, and help with their orders. This is a long-term and stable job in a fast-moving company that focuses on quality. Their tech-driven approach ensures efficient logistics and a seamless online buying experience. We are currently seeking a Customer Support Specialist for German Desk (6-month contract).
 

You can put yourself in the customers' shoes and remain helpful, patient, and cheerful. Does that sound good? Then keep reading! 

Your future responsibilities include:

• resolving all inbound and outbound support requests according to our internal guidelines
• support work via e-mail, chat and phone
• escalating tickets to mentors and team leaders if necessary
• giving feedback on processes and ideas to improve customer satisfaction
• special tasks optional for experienced agents (e.g. Social media support, reputation management, …)

Needed experience & skills:

• Proficiency in the German language (C1), as well as fluency in the English language B2 level, is required.
• Promising multitasking abilities to keep up with the pace of our dynamic workplace.
• The confidence and independence to manage your time effectively while collaborating seamlessly with your colleagues.
• The ability to work with minimal supervision, allowing you to bring your unique talents to the table.
• Strong computer skills to keep up with our technology and processes.
• An ability to thrive in a fast-paced environment where challenges are met with a smile and a can-do spirit.

We are looking for a creative and strategic Social Media Manager to join our team full-time. This role is focused on managing and growing our presence across multiple platforms, including Instagram, Facebook, and LinkedIn, while creating engaging content tailored to diverse audiences. You will be responsible for planning, producing, and publishing content that strengthens brand awareness, drives engagement, and supports business goals.

Expectations:

• Proven experience in social media management for brands, ideally in fintech, esports, or communications.
• Strong copywriting and storytelling skills.
• Ability to create and manage engaging visual content (basic design/video editing skills are a plus).
• Data-driven mindset with knowledge of social media analytics tools.
• Excellent organisational and multitasking skills to manage multiple projects simultaneously.
• Creative, proactive, and adaptable to fast-paced environments.
• Fluent English (written and spoken) will be an advantage.

Future tasks:

• Develop, execute, and manage social media strategies for active projects across industries such as fintech, esports, and communications.
• Create original and compelling content (visual, written, and video) optimised for each platform.
• Maintain content calendars, ensuring consistent and timely posting across channels.
• Monitor, analyse, and report on social media performance metrics to measure effectiveness and guide improvements.
• Engage with online communities, responding to comments and messages in line with brand voice.
• Stay updated on social media trends, best practices, and competitor activities to keep strategies fresh and effective.
• Collaborate with internal teams (design, marketing, communications) to align social media efforts with overall project objectives.

We offer:

• Official employment (sole proprietorship) and paid leave — we value our employees and care about their comfort.
• Wide opportunities for professional and career growth.
• Competitive remuneration that matches your experience and skills.
• Working hours: Monday to Friday from 9:00 to 18:00
• A comfortable working environment in Kyiv and Warsaw.