Jobs at Djinni

The future belongs to gamedev. AlphaNova - game development company is looking for a Game Desinger for project collaboration. Do you love games as much as we do? We are sure that it is you who will be able to strengthen our team. Together we will make the best product.

Requirements

- At least 1 years experience as a game designer.

- Experience working on released projects (preferably AAA or mobile games).

- Proficient in game design tools (e.g., Unreal Engine).

- Understanding of game development processes and project life cycles.

- Experience in creating and balancing game mechanics.

- Ability to write technical documentation and specifications.

- Experience with prototyping and level design tools.

Responsibilities

- Writing and maintaining GDD (Game Design Document).

- Participating in storyline development.

- Collaborating with development, art, and QA teams.

- Design, prototype, implement, and fine-tune new features.

- Support and develop existing features.

Ubidex is seeking a Senior DevOps Engineer to join our team on a time-and-materials basis and support our on-premise infrastructure, including multiple environments and services for a large-scale adtech product.

Responsibilities:

• Managing and maintaining Linux-based systems, optimizing and troubleshooting infrastructure (networks, databases, k8s cluster).
• Design, implement, and manage Infrastructure as Code solutions for our infrastructure.
• Respond to incidents by diagnosing performance issues, outages, or unexpected behavior, and work towards quick resolutions with a root-cause analysis.
• Analyze system performance metrics and bottlenecks to fine-tune services for maximum efficiency and uptime.
• Be a part of the critical path in a fast-growing project's development and delivery processes.

Requirements:
 

• Experience with Linux(Debian / Ubuntu).
• Solid understanding of Docker and container orchestration systems.
• Expertise with maintaining mid size bare-metal k8s clusters (10+ nodes).
• Solid understanding of networks (routing, proxy, load balancing, dns, bgp, service mesh).
• Experience with maintaining high-load systems(100k+ RPS), and kernel tuning.
• Experience with databases (replication, HA, performance tuning) - PostgreSQL, Redis, ClickHouse, Aerospike.
• Experience with CI/CD tools - ArgoCD.
• Experience with monitoring and logging tools.
• Profound understanding of configuration management tools - Terraform, Ansible.
• Expertise with virtualization tools (proxmox, kvm, lxc)
• Proficiency in Python for automation and scripting.
• Excellent problem-solving skills and the ability to work independently or as part of a team.

Nice to have:
 

• Hands-on expertise in maintaining distributed storage system - minio, ceph, rook, longhorn.

• Hands-on expertise in Cloud Platform (GCP, AWS, hclound).

   

Product stack:
    

• Hybrid / on-premise k8s
• Monitoring: Prometheus, Loki, Grafana
• CI/CD: GitLab, ArgoCD
• DB: PostgreSQL, Redis, ClickHouse, Aerospike
• Programming languages: Golang, JS / nodejs

At the heart of our operations is Jira - the nervous system through which our ideas, deliverables, and service flow. We’re not just looking for an admin. We’re looking for a system optimizer, and a partner in problem-solving.
This role gives you a unique opportunity to shape how dozens of teams collaborate, track progress, and deliver value. Whether you’re redesigning a broken process, automating a redundant task, or visualizing team performance - your work will be visible and valuable.
You’ll work directly with product owners, business stakeholders, and developers to turn complex ideas into smooth, traceable workflows. And yes - you’ll have the freedom to propose, test, and implement better ways of working.

Requirements:
 

• 2+ years of experience with Jira administration.
• Strong expertise in configuring Jira workflows, schemes, custom fields, and screens.
• Deep understanding of Jira Query Language (JQL).
• Proficient in ScriptRunner (Groovy scripting) for advanced automation.
• Experience with managing user permissions, project roles, and global settings.
• Ability to integrate Jira with third-party systems via REST APIs.
• Basic understanding of database structure and SQL.
• Experience with migrations, upgrades, and performance tuning.
• Knowledge of ITIL or Agile frameworks is a plus.
• English level: Intermediate or higher.
   

Personal qualities:
 

• Strong problem-solving and analytical thinking skills.
• High attention to detail and a structured approach to work.
• Proactive attitude and willingness to suggest improvements.
• Excellent communication and collaboration skills.
• Ability to manage priorities and work independently.
• Open to learning new tools and technologies.
• Responsible and results-oriented.
• Ability to work autonomously.
• Customer-focused mindset with a track record of delivering value and satisfaction across diverse client profiles.
   

Responsibilities:
 

• Develop and maintain workflows, automations, scripts, and custom fields.
• Manage user access, permissions, roles, and group policies.
• Ensure system performance, security, and scalability.
• Collaborate with cross-functional teams to understand business needs and implement solutions.
• Create and maintain documentation for configurations and processes.
• Support users, troubleshoot issues, and provide training where necessary.
• Evaluate and implement Atlassian Marketplace plugins and integrations.
• Drive continuous improvement of Jira usage and best practices across the organization.
   

What we offer:
 

• Flexible schedule. You can work remotely or from our comfortable offices. The workday starts from 8:00 to 11:00;
• Time Offs Loyalty System — 28 Business Days of Paid Time Off per year (after 3 months of cooperation);
• We care about your health. We guarantee that we will cover your medical insurance once your probation period is over. And once a year, we organize a flu shot;
• Mental Health Program: We are launching psychological support for our colleagues during the war. After your probation period is over, we cover 3 private psychological consultations with your own therapist or will recommend ours. Plus, we have regular Mental Health webinars where we discuss psychological topics.
• Internal educational activities, reimbursement of external educational activities, including the ones abroad.
• Vast Corporate Library (Print and Online). As well as the opportunity to order any business and professional books at the company’s expense;
• English Courses and Speaking Clubs;
• Corporate currency -  Boosta coins and spend them on extra day-offs or our branded products (from T-shirts to AirPods).
   

What stages do we have:
 

• 1st stage: pre-screen with recruiter;
• 2nd stage: interview with hiring manager;
• 3rd stage: final interview;
• 4th stage: referrals;
• 5th stage: offer.
   

Apply for a vacancy and become a part of the Boosta team!

We are looking for an iGaming SEO Specialist to join our team.

If dozens — or even hundreds — of experiments and working for real results sound like a challenge that inspires you, then you’re the person we want :)

In return, we offer full remote work, salary payments in USD, a friendly team, and all the resources you need (our own copywriters, developers, and link builders).

Skills & Experience

• Experience working as an SEO specialist in the iGaming niche
• Proven track record of getting websites to top-1 rankings and achieving FD results
• Strong technical SEO knowledge
• Ability to run tests and validate hypotheses
• English proficiency
• Ability to prepare high-quality technical tasks for copywriters and developers, and verify delivered work

Requirements

• Independence. You achieve results through persistent attempts. There is no “formula for success” other than consistent hard work
• You are ready to work exclusively for our company and dedicate working hours only to our tasks
• You respond quickly during working hours (<5 minutes), confirming that you are fully engaged

• You are result-oriented, especially regarding FD

   

Responsibilities

• The main goal: achieving FD on your websites. All other tasks are secondary
• Analysis: competitors, keywords
• Continuous hypothesis generation, validation, and implementation
• Preparing tasks for copywriters and developers

Conditions & Benefits

• In-house developers, copywriters, and link builders — allowing you to focus entirely on growth and rankings
• Salary paid in USD
• Fully remote
• Zero bureaucracy — any idea you bring can be implemented within days
• Career and financial growth for those who deliver results

DataRoot Labs is a full-cycle AI R&D center—and Ukraine’s largest hub of AI talent and compute. Over the past 10+ years, we’ve shipped 45+ AI-powered products for leaders and startups across Automotive, Energy, Navigation, Gaming, Education, and more
 

Our client builds autonomous yard trucks that replace human drivers to make logistics yards safer, faster, and more efficient
 

Your mission: make the AI stack see in 3D and drive correctly—every time

Responsibilities:

• Invent & build computer vision algorithms with a focus on 3D object detection and scene reconstruction
• Own productionization: collaborate with ML/Robotics/Platform teams to ship robust, low-latency vision models

• Push the frontier: work hands-on with modern 3D vision, Deep Learning, and RL/VLA-aware pipelines

   

Requirements:

• Strong background in Computer Vision and Deep Learning
• Hands-on experience with RGB-based 3D detection and occupancy networks
• Proficiency with PyTorch or TensorFlow
• Experience in 3D reconstruction, point clouds, or related domains
• Python mastery; solid problem-solving and analytical skills
• Upper-Intermediate English (written & spoken)
• Experience with inference optimization (e.g., quantization/acceleration) is a plus

Would be a plus:

• Knowledge or practical experience with Reinforcement Learning
• Work with edge devices & sensors (cameras, LiDAR, radar, etc.)
• Background in automotive or robotics
• C++/CUDA familiarity

What We Offer:

• Real autonomy impact. Work on vehicles that use RL, Vision-Language-Action (VLA) and many other latest architectures
• Access to DGX H200 systems and large-scale GPU clusters
• Startup pace, research mindset, and a goal-oriented team
• Newest technical equipment and modern MLOps
• 20 working days of paid vacation, English courses, educational events & conferences, and medical insurance
• Your engineering will directly influence how autonomous vehicles perceive and act

We are seeking a skilled and proactive Endpoint Engineer to join our IT Infrastructure & Security team. The successful candidate will be responsible for the configuration, deployment, management, and support of endpoint devices (Windows, macOS, and mobile) across the organization. You will play a key role in ensuring device security, performance, and compliance while providing end-user support and optimizing endpoint management solutions.

Details: 

Location: Lithuania

Schedule: Full time remote
Employment Type: B2B Contract 
English: Fluent 

Responsibilities

Deploy, configure, and manage endpoint devices (Windows, macOS, iOS, Android).

Administer and maintain endpoint management systems (e.g., Microsoft Intune, JAMF).

Ensure compliance with corporate security policies, standards, and patch management.

Troubleshoot and resolve endpoint-related issues, escalating when needed.

Implement and support endpoint security solutions (EDR, antivirus, encryption, MDM).

Automate routine tasks using PowerShell or similar scripting tools.

Collaborate with Security, Infrastructure, and Helpdesk teams to improve endpoint reliability and security.

Maintain up-to-date documentation, asset inventory, and processes.

Participate in IT projects, upgrades, and endpoint lifecycle management.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.

3+ years of hands-on experience in endpoint engineering, IT systems administration, or related role.

Strong knowledge of Windows and macOS operating systems and device management tools (Intune, JAMF, or similar).

Experience with endpoint security solutions (Defender, CrowdStrike, SentinelOne, etc.).

Familiarity with Active Directory, Group Policy, Azure AD, and M365.

Scripting knowledge (PowerShell, Bash, or Python).

Strong troubleshooting and problem-solving skills.

Good understanding of ITIL processes (incident, change, and problem management).

Fluent English (written and spoken); Lithuanian language is an advantage.

Nice to Have

Relevant certifications (MD-102, MS-500, JAMF, CompTIA Security+, etc.).

Experience working in regulated industries (finance, healthcare, etc.).

Knowledge of Zero Trust and modern workplace concepts.

We’re looking for a proactive and results-driven IT Recruiter to join our team!
 

What we expect from you:

- 1+ year of experience in IT recruitment
- Completed HR/Recruitment courses
- English level: Upper-Intermediate
- Experience in closing both technical and non-technical positions
- Ability to work independently and meet deadlines
- Strong communication skills and ability to select relevant candidates according to job requirements
 

What you’ll do:

 – Manage the full recruitment cycle: sourcing, screening, interviewing
 – Collaborate with hiring managers to clarify job requirements
 – Communicate with candidates and maintain a positive candidate experience
 – Present qualified candidates in a timely manner skills

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

About the role:
We are looking for an AI Engineer who is passionate about building real-world AI products, not just conducting research or training models. This is a builder’s role for someone who can rapidly prototype, validate ideas, work with modern LLM frameworks, and create custom solutions when off-the-shelf tools are not enough.

You will work on complex multi-agent systems, drive architectural decisions, and ship production-grade features end-to-end.

Core Responsibilities:

• Designing and developing applications based on Large Language Models (LLMs).
• Building and implementing multi-agent systems.
• Using and extending modern AI frameworks (LangChain, CrewAI, etc.).
• Innovating and creating custom tools and patterns when needed.

• Working as a generalist with a strong understanding of the current AI landscape.

   

Requirements:

• Python is the primary programming language.
• Deep understanding of LLM application architecture and multi-agent systems.
• Hands-on experience with agentic frameworks (LangChain, CrewAI, etc.).
• Strong problem-solving and critical thinking skills.
• Familiarity with the stack: Postgres with PG vector, S3, AWS.

Nice to have:

• Experience with LLM fine-tuning (not required, as ML Engineers on the team handle this).

Ideal Candidate Profile:

• Autonomous and responsible, able to work with minimal supervision.
• Excellent communicator — able to clearly explain decisions and participate in technical discussions.
• Critical thinker who makes sound technical choices.
• Team player in a fully remote, international team (Europe + US EST).
• Has a builder mentality — enjoys writing code more than attending meetings.

What we offer

• Competitive salary + stock options.
• Fully remote work with a flexible schedule.
• Generous paid vacation and parental leave support.
• Budget for learning, conferences, and professional development.
• A strong international team with regular knowledge sharing.
• The ability to influence product architecture from day one.
• And most importantly, your work will have a real impact on millions of users worldwide.

Hiring Process

1. Intro call with recruiter (up to 30 min) — basic screening.
2. Live Technical Challenge (1 hour) — live coding with a proctor. Google allowed, no AI assistants. Straightforward for an experienced AI Engineer.
3. Interview with Head of AI (30 min) — focus on culture, work style, and expectations.
4. Final Team Interview (1–2 hours) — collaborative problem-solving session. Focus on reasoning, decision-making, and teamwork.

Key Responsibilities:

• Backend Development: Develop, optimize, and maintain robust backend applications using Python (Django is a plus).
• Microservices Architecture: Design and implement scalable, efficient microservices architectures to support business needs.
• Cloud Solutions: Leverage AWS services (e.g., ECS, EKS, Lambda, S3, RDS) to design, develop, and deploy cloud-based applications.
• Kubernetes Management: Work with Kubernetes (K8s) to deploy and manage containerized applications ensuring smooth and efficient operations.
• Performance & Reliability: Ensure backend systems maintain optimal performance, reliability, and security to meet business and customer requirements.
• Collaboration & Strategy: Work closely with cross-functional teams to define system architecture and drive technical strategies for product development.
• Troubleshooting & Optimization: Identify and troubleshoot complex issues, applying solutions to improve system efficiency and reduce downtime.

Requirements:

• Experience: 7+ years of professional experience in software development, with a strong focus on backend technologies.
• Technical Skills:
  • Proficiency in Python (Django experience is a bonus).
  • In-depth understanding of Kubernetes (K8s) for container orchestration and management.
  • Experience in developing and deploying cloud solutions using AWS services, including ECS, EKS, Lambda, S3, and RDS.
  • Strong background in microservices architecture and distributed systems.
• Database Knowledge: Experience working with both relational and NoSQL databases.
• Problem-Solving: Strong debugging skills and a deep understanding of performance optimization techniques.
• Team Player: Ability to collaborate effectively with other developers, product managers, and engineers to ensure the success of key projects.

Preferred Qualifications:

• Knowledge of continuous integration and continuous delivery (CI/CD) pipelines.
• Experience with containerization tools like Docker.
• Familiarity with DevOps principles and practices

From Kyiv to Dubai, from Riga to Toronto — SolveX is where fintech meets global ambition. As one of the most trusted payment providers in CIS and beyond, we’re expanding into Europe, Asia, and Canada with speed and precision. 

We’re now searching for a Key Account Manager  who thrives in high-risk markets and wants to grow with us on a truly international stage.

Your Mission

As a Key Account Manager, you will own and grow strategic merchant relationships across multiple GEOs, ensuring smooth operations and driving SolveX’s expansion into new markets.

What You’ll Do

• Lead high-level negotiations with merchants on payment methods, GEO expansion, and traffic distribution
• Manage the payment method matrix and coverage across multiple markets
• Monitor payment flows, analyze data, and identify optimization opportunities, including routing optimization
• Collaborate with internal teams (IT, Legal, Finance) on integrations and issue resolution
• Maintain and update client documentation (contracts, amendments, expansions)
• Negotiate pricing conditions with merchants based on the volumes commitments including up-selling and cross-selling

• Deliver monthly performance reports for clients and internal stakeholders

   

Ideal Candidate Profile

• Experience: 2+ years in Key Account Management within a PSP, Aggregator, or Payment Platform.
• Industry Knowledge: CIS payments background with hands-on exposure to gambling, betting, iGaming, or other high-risk industries.
• CIS Market Expertise: Proven track record in CIS payment solutions — you know the landscape, local methods, compliance specifics, and merchant expectations.
• Skills:
  • Solid knowledge of payment products (P2P, e-commerce, APMs).
  • Data-driven with Excel / BI tools / Google Analytics (a plus).
  • Advanced negotiation and relationship-building skills.
  • Strong communicator, proactive, and results-oriented.
• Languages: English (B1+), Ukrainian (B2–C1), Russian (preferred).

• Mindset: Ambitious, adaptable, and comfortable in fast-changing, high-risk environments.

   

Why SolveX?

• Stability: Official employment & reliable compensation
• Flexibility: Remote or hybrid work with flexible hours.
• Growth: Career advancement and leadership opportunities.
• Exposure: Work directly with global merchants in high-risk markets.
• Influence: Direct impact on product and commercial strategy.
• Network: Attend top-tier fintech conferences with the team.

We are looking for a Senior Node.js Engineer to join a long-term US-based fintech project. 

The ideal candidate

• 5+ years of relevant IT industry experience, strong knowledge of ECMAScript.
• 4+ years of commercial experience with Node.js.
• Hands-on experience with NestJS.
• Experience working with AWS (Aurora RDS, Serverless, Cognito).
• Experience with NoSQL & PostgreSQL databases.
• Experience with CI automation and test cases.
• English: Upper-intermediate or higher (direct client communication).

Would be a plus:

• Experience with Plaid integration.
• Experience with Google Cloud architecture.

 What you will do

• Develop and maintain backend services for a fintech platform.
• Work with AWS services, including serverless infrastructure.
• Implement integrations and optimize existing systems.
• Collaborate closely with the clients team (evening communication required).
• Ensure code quality with automated tests and CI/CD practices.

Important note: This role requires evening communication with the US client (up to 22:00 - 23:00 Kyiv time). Its not every day, but such calls/tasks may occur.

What the company offers

• Competitive compensation depending on experience and skills.
• Flexible working hours with remote or office option.
• Long-term, exciting fintech projects with global teams.
• English classes and career development opportunities.
• Health/Sports benefits.
• Paid vacation (18 working days) + 10 sick leaves.
• Informal and friendly atmosphere, no bureaucracy or micromanagement.

We’re looking for a Sales Manager to join our team! 👋 
 

For over 9 years, we’ve been helping brands grow: building branded YouTube channels, managing influencer collaborations, and distributing content across multiple platforms — including Reddit.
 

Why work with us?
☘️ We are YouTube’s official partner in Ukraine and globally, and we also work directly with TikTok
☘️ Part of AIR Media-Tech — an ecosystem for YouTube creators
☘️ We collaborate with top brands such as Nova Poshta, Lenovo, UNITED24 Media, commercial banks, and many others
☘️ Project-based work with the flexibility to work remotely and manage your own schedule
☘️ Transparent bonus system and opportunities to grow into a leadership role
☘️ Learning opportunities: professional courses, access to our library of print, audio, and e-books
☘️ Medical insurance (after probation)
 

As an Account Manager, you will be responsible for:

1. Engaging with new and existing clients — ensuring high-quality client service
2. Leading negotiations and signing contracts — building long-term relationships and identifying new opportunities for collaboration
3. Selling and implementing exciting projects with top companies in Ukraine
4. Managing and controlling budgets for advertising projects
    

Hard Skills

• 3+ years of experience as an Account Manager or Sales Manager
• Strong background in B2B sales and project involvement: from the first meeting at different levels (marketing, CMO, PR, top management, founders) to preparing documentation, pitch presentations, and reports with the team
• Knowledge of marketing basics (AIDA), SPIN sales
• Understanding of digital marketing (PPC, influencer marketing, production, and content distribution) is a plus
• Proficiency in Notion, ClickUp, Nethunt, Google Docs
• Fluent Ukrainian and English (Intermediate+)

• Existing client base that you can start working with from day one

   

Soft Skills

• Proactive and highly organized with strong time management skills
• Excellent communication abilities
• Strong analytical skills with attention to detail

• Adaptability, flexibility, and the ability to solve non-standard problems

   

Do you want to be involved in outstanding projects? Send us your resume. If we feel you could be a good fit, we will contact you soon!

Are you a rising star in Software Engineering? 🙂 If so, we want you to be a part of our exceptional team! We're on the hunt for a talented Trainee Software Engineer with a passion for coding and a drive to excel. 

Come join us and help us take our team to even greater heights!
 

Requirements: 

— Upper-intermediate level of English

— Strong knowledge of OOP, best practices of software development​

— Solid knowledge of Java Core

— Spring framework (Boot, MVC, Data JPA, Data MongoDB, Security)

— Hibernate/JPA

— MySQL

— MongoDB

— Team player with good communication and problem-solving skills, adaptability, and willingness to learn new technologies

Would be a plus:

— Interest in Generative AI or integrating AI into real-world applications

— Personal or academic projects that demonstrate full-stack thinking

— Experience with cloud platforms (AWS/Azure)

— Experience with Node.js, React, Python

— CI/CD experience

What will you do at the beginning?

At BotsCrew, your initial days will be an enriching journey of understanding our company, its traditions, and the vibrant corporate culture we take pride in. You'll be plunged into the fascinating world of AI and chatbots/agents and get to know our BotsCrew platform. By the way, during your probationary period, you will have to build your own AI agent. It’s our ritual of initiation 🤖 

You will join one of our cross-functional teams, and together you'll drive our projects towards success. To ensure a smooth transition and continuous growth, you'll work together with a tech lead. This experienced professional will be your go-to person for guidance and support throughout your team integration and career growth in the future.

At BotsCrew, we believe in fostering continuous learning and skill-building. We are committed to your long-term growth and development as we work together towards achieving our collective goals.

🌟 Perks & Benefits:

• 20 working days of paid vacation plus 5 days of paid sickness;
• Flexible work schedule & top-notch work conditions;
• Competitive salary;
• Remote work with an opportunity to visit the office (Lviv);
• PDP creation and guidance from our mentors;
• A youthful, talented, and remarkable company culture

Welcome to King Group - a place where the best people from the IT and gambling industries meet to do amazing things together. We operate numerous projects in the iGaming sector in the markets of Ukraine, Europe and the USA, invest in venture startups, promising ideas and people.
 

One of our companies is a game studio that deals with the full cycle of iGaming product development. From idea to release, we combine creativity, modern technologies and deep analytics to create a unique gaming experience. Our mission is to excite, inspire and shape the future of the industry.

With ambitious plans for growth and expansion into new international markets, we are actively scaling our operations.

We will welcome a dedicated Legal Compliance Officer joining our Legal Team. You will be responsible for providing legal support for our rapidly expanding operations and ensuring their compliance with the 
requirements of various regulated markets worldwide

Key Responsibilities:
 

• Set up and administrate legal entities across multiple jurisdictions in cooperation with local agents and advisors;
• Draft, review, and negotiate all types of commercial contracts, including Software Licensing 
  Agreements, Non-Disclosure Agreements, Data Processing Agreements, Distribution/Reseller 
  Agreements, Vendor/Service/Consultancy Agreements, among others;
• Dealing with standard corporate actions and respective legal documentation, such as Share Purchase Agreements, Shareholders Agreements, Memorandum of Association, Loan Agreements and others;
• Support processes of applying for new gaming license and ensure compliance with the requirements of existing licenses across various regulated markets;
• Legal paperwork (completing questionnaires, applications, forms, letters, drafting powers of attorney, internal policies and regulations);
• Opening accounts with banks and payment services providers;
• Running all KYC-related and due diligence procedures normally requested by counterparties (banks, 
  payment services/software/game providers, regulators etc.);
• Performing KYC checks and compliance reviews on new and existing clients;
• Dealing with IP/ GDPR/ AML-related matters;
• Provide the required legal support for Sales/Account Management teams in their relations with clients.

Desired skills and requirements:
 

• 3+ years of practical experience in legal corporate management;
• Previous experience in iGaming is considered as a strong advantage;
• Confident user of Microsoft Office applications;
• Ability to multitask, prioritize and work under pressure;
• Detail-oriented, analytical and problem-solving mindset;
• Responsible and able to work on one’s own initiative;
• Full working proficiency in English.

What we offer:
 

• Lack of bureaucracy in decision-making processes and the ability to directly influence the product/project.
• Competitive salary aligned with the IT/iGaming market and a comprehensive social package (medical insurance, in-office therapist consultations, gym membership compensation, lunch delivery reimbursement, etc.).
• Comfortable office in Kyiv (walking distance from Zvirynetska/Lybidska metro stations);
• Paid vacation — you will have 17 working days of paid vacation and 3 extra days off - wedding, birth of a child, unforeseen events, etc.;
• Referral bonus — we truly value it when team members refer friends, and we offer a bonus for recommending trustworthy candidates.

• Relocation support — changing your city of residence often comes with added expenses, and our relocation bonus helps you navigate this transition stress-free.

   

Ready to grow with us? Let’s connect — send in your resume!

We are looking for a Customer Client Success Director with SaaS B2C/PropTech experience who will raise the standards of client success and turn our department into a true WOW-engine.

This is a role for an A-player leader who:

• Builds world-class processes and elevates customer experience to the next level.

• Inspires and mentors a team to deliver outstanding results.

• Turns clients into loyal advocates of the brand.

• Sees data and KPIs as the compass for scaling success.

• Understands that our salary is paid by the Client — and that retaining existing customers is more important than just acquiring new ones.

• Isn’t afraid to get hands-on, personally talking with clients to deeply understand their needs and challenges

Key Responsibilities:

• Lead and grow the Customer Success Department: manage, hire, and mentor a team of 5+ specialists, ensuring alignment with company profit and growth targets.

• Elevate customer experience standards: build processes where every client interaction ends with a “WOW.”

• Be hands-on when needed: engage directly with clients to understand their real feedback, frustrations, and opportunities.

• Oversee communication channels: manage Zendesk (or similar), live chat, calls, and escalations.

• Drive performance through KPIs: response times, CSAT, retention, repeat purchases. Continuously analyze and improve metrics.

• Build retention strategies: ensure customers stay happy, satisfied, and loyal — turning long-term relationships into revenue growth.

• Collaborate cross-functionally: work with product, sales, and marketing teams to integrate customer feedback and strengthen services.

• Strategize for scale: partner with leadership to optimize processes, expand the team, and innovate with automation and AI.
• Work time zone - Eastern US Time

What We’re Looking For:

• 3+ years leading Customer Success / Customer Support teams in SaaS B2C or PropTech companies.

• Excellent English (C1+) — both written and spoken.

• Proven track record of managing by KPIs and improving performance.

• Experience with automation and AI solutions in customer operations.

• Proficiency with Zendesk (or similar platforms).

• Strong organizational and leadership skills — thriving in a fast-paced, high-growth environment.

• Knowledge of the real estate or PropTech market is a strong plus.
  
  

What We Offer

• You’ll work at the core of a product-led, AI-powered startup where data drives every decision
• Your work will ship — fast — and impact thousands of users
• High autonomy, low bureaucracy: we trust you to own your domain
• Remote-first culture with flexible hours and async-friendly communication
• Salary (fixed base) ABOVE the market average.
• A smart, passionate team that moves fast, supports each other, and builds cool stuff
•  15 paid vacation days + 5 paid sick days annually.
•  Paid access to courses, books, and growth resources.
•  Real decision-making power and ownership of your results.