Jobs at Djinni

We are looking for an experienced Head of Customer Support to lead and scale our Customer Support department. In this role, you will be responsible for driving operational excellence, developing high-performing leaders, optimizing customer experience, and ensuring the support organization effectively contributes to overall business growth.

This is a strategic leadership position requiring strong people management skills, operational expertise, and the ability to execute multiple cross-functional initiatives in a fast-paced iGaming environment.

Requirements
- Minimum 2–3 years of leadership experience in Customer Support or Customer Success.
- Experience in Gambling industry.
- Exceptional ownership, with the ability to simultaneously lead 15–20 projects
- Experience managing Team Leads or middle managers, not only individual contributors.
- Strong understanding of Customer Support operations, including KPIs (CSAT, QA, AHT, FRT, SLA, etc.).
- Experience managing cross-functional projects and collaborating with Product, Payments, Risk, Compliance, and other business units.
- Strong people management skills, including coaching, performance management, succession planning, and conflict resolution.
- Experience with workforce planning, team scaling, and organizational design.
- Strong analytical skills with the ability to make data-driven decisions.
- Experience managing departmental reporting and presenting results to senior leadership.
- High-level understanding of Payments operations, including withdrawals, KYC, payment workflows, chargebacks, and customer payment journeys.
- Excellent written and verbal English communication skills (C1+).
- Experience implementing AI solutions, automation, or chatbot technologies.
- Strong leadership, ownership, and strategic thinking skills.

Responsibilities
- Lead, develop, and scale the Customer Support organization, including Team Leads and middle managers.
- Define and execute the department's strategy aligned with business objectives.
- Drive operational excellence across all customer support processes and service channels.
- Monitor, analyze, and improve key Support KPIs, including CSAT, QA, AHT, FRT, SLA, and operational efficiency.
- Build a strong leadership culture through coaching, mentoring, succession planning, and performance management.
- Manage multiple cross-functional initiatives simultaneously, collaborating with Product, Payments, Risk, Compliance, CRM, and other departments.
- Identify operational bottlenecks and implement scalable process improvements.
- Lead workforce planning, resource allocation, and organizational design to support business growth.
- Own departmental reporting and regularly present performance insights and strategic recommendations to senior leadership.
- Drive automation initiatives, AI solutions, and chatbot implementation to improve customer experience and operational efficiency.
- Ensure a customer-centric approach while balancing business goals and operational performance.
- Continuously improve customer journeys, support quality, and team productivity.

It will be a plus
- Experience managing VIP Support, Quality Assurance, Learning & Development, or Customer Operations teams.
- Knowledge of AML, Fraud Prevention, and Compliance processes.
- Experience working with BI tools such as Power BI, Looker Studio, or Tableau.
- Advanced Excel or Google Sheets skills.
- Experience with CRM and Customer Support platforms such as Customer.io, Smartico, Intercom, LiveChat, Zendesk, or similar.
- Experience managing departmental budgets and resource planning.
- Experience supporting international and multilingual teams.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

We are currently seeking a skilled and driven Senior AI/ML Engineer to join our R&D team.

We believe that you have:

• In-depth knowledge of Machine Learning (ML) and Deep Learning (DL) principles
• A minimum of 3 years of experience working as a Software/ML Engineer
• Strong proficiency in Python programming and ML related libraries and engines
• Experience with AI Agents
• Proven experience in prompt engineering, Large Language Models (LLM)
• LLM Fine-tuning: Experience in fine-tuning pre-trained language models for specific tasks or domains
• LLM Frameworks and Tools: Langchain / LlamaIndex or other + familiarity with other relevant frameworks such as Transformers, GPT-Index, or FAISS
• Experience with one or more machine learning libraries such as TensorFlow, Keras, PyTorch
• Ability to extract meaningful business insights from data and identify the stories behind the patterns
• Willingness to work in an R&D team with shifting priorities and actively engage in PoC initiatives.

• Intermediate or higher level of English proficiency

   

Cool to have:

• Experience with Computer Vision
• Expirience with LLMOps
• DevOps & MLOps: CI/CD pipelines, Docker, Kubernetes
• Experience with SQL, NoSQL and Vector databases

• Experience with NLP, NLU, Semantic Search

   

Responsibilities:

• Collaborate closely with the web development team to design, develop, and deploy machine learning models
• Develop new machine learning models or enhance existing ones to meet project requirements

• Monitor and maintain machine learning models in production, ensuring their optimal performance and stability

   

We offer:

• Flexible schedule
• Horizontal management and communication directly with project stakeholders
• 20 days of paid vacation
• Paid sick-leaves
• Annual activities budget — we endorse your wish to self-improvement
• Remote work

About us

We are Join.To.IT, a Ukrainian software development company founded in 2012.

We help startups and established businesses build web, mobile, AI, and custom software solutions. Our expertise covers outsourcing, outstaffing, and dedicated development teams for clients across the US, Europe, and other international markets.

At Join.To.IT, we value long-term partnerships, transparent communication, and a practical approach to solving business challenges. Our team consists of experienced professionals who enjoy collaborating, sharing knowledge, and delivering real value to clients.

Responsibilities

• Manage the full sales cycle from qualified lead to signed contract
• Work with qualified opportunities received through Upwork
• Conduct discovery calls to identify clients’ business needs and project requirements
• Build strong relationships with potential clients and guide them through the decision-making process
• Lead negotiations and successfully close new business opportunities
• Prepare commercial proposals together with the technical team
• Participate in project estimations and pre-sales activities
• Collaborate closely with engineers, resource managers, and delivery teams to prepare the best solution for each client
• Maintain long-term relationships with existing clients after deal closure
• Identify upsell and cross-sell opportunities to grow existing accounts
• Ensure a smooth handover of new projects while remaining involved in strategic account development

Requirements

• 2+ years of experience in IT Sales or Business Development
• Experience working with Upwork
• Experience managing the full sales cycle from discovery to deal closure
• Understanding of outsourcing and outstaffing business models
• Experience participating in technical pre-sales
• Strong negotiation and presentation skills
• Ability to understand clients’ business goals and match them with technical solutions
• Excellent communication and relationship-building skills
• Upper-Intermediate (B2+) or higher English

Will be a plus

• Experience selling dedicated teams or software development services
• Experience working with AI, web, or mobile development projects
• Experience growing existing client accounts through upselling and cross-selling
• Understanding of SDLC and software development processes

We offer

• Office-based work in Kyiv (near Vasylkivska metro station)
• Office equipped with shelter, Starlink, and uninterrupted power supply
• Medical insurance
• Paid vacation and sick leave
• Free gym access near the office
• Compensation for professional education and certifications
• Opportunities for career growth and professional development
• Supportive management and a collaborative team
• Participation in interesting international projects

Why Join.To.IT?

You’ll join a team where lead generation is handled separately, allowing you to focus on what matters most—building relationships, understanding clients’ business needs, closing deals, and growing long-term partnerships. If you enjoy consultative sales, strategic negotiations, and helping clients find the right software solutions, we’d love to meet you.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

We're building an AI-powered Product Intelligence platform used by leading consumer goods manufacturers and retailers to transform fragmented product data, customer reviews, and market signals into actionable business insights. It's a large-scale, data-intensive product with modern engineering challenges around data processing, scalability, performance, and AI-powered analytics. 
The system enriches tens of millions of SKUs with thousands of attributes at the UPC level and ties that data to demand trends and sentiment signals. The platform combines demand analysis, consumer insights, and product intelligence to help global brands make smarter product decisions. 

About the Role:

As a Full Stack Engineer on this platform team, you will own the end-to-end delivery of key features across a modern TypeScript ecosystem. From schema design and data modeling in PostgreSQL to building interactive React interfaces, you will shape each stage of the software lifecycle. 

You'll use AI-assisted coding tools as part of your daily workflow while maintaining full ownership of code quality and delivery. Working in a small, cross-functional team, alongside product managers, data engineers, and delivery leads, helping shape AI-driven development best practices while delivering reliable, maintainable software at high velocity. 

Key Responsibilities:

• Own the end-to-end delivery of product features, from requirements gathering through design, implementation, testing, and production monitoring.
• Build scalable backend services using Node.js, TypeScript, NestJS, and PostgreSQL.
• Develop modern, responsive user interfaces with React and the latest frontend technologies.
• Leverage AI coding tools (Claude Code, Cursor, GitHub Copilot) to accelerate development while maintaining high code quality.
• Write and maintain automated test suites with Vitest and Playwright to ensure feature reliability.
• Conduct thorough code reviews, keeping an eye on observability and performance in production.
• Collaborate closely with product, data, and engineering teams to deliver impactful features in a fast-paced environment.

Required Competence and Skills:

• At least 4 years of professional full stack experience building production web applications.
• Expertise in TypeScript across both frontend and backend codebases.
• Proficiency with React ecosystem (hooks, state management) and modern frontend tooling.
• Experience building backend services with Node.js and its frameworks
• Strong SQL skills and experience with PostgreSQL or an equivalent relational database.
• Hands-on experience using AI coding tools (Claude Code, Cursor, GitHub Copilot, or similar) as part of your daily development workflow.
• Experience delivering production-ready features end-to-end, including testing and code reviews.
• Excellent communication skills, ability to work autonomously and constructive approach to code review and technical discussions.

Nice to Have:

• Experience building AI/LLM-powered features (RAG, AI agents, prompt engineering, or streaming).
• Familiarity with Google Cloud Platform, NestJS, or monorepo environments.
• Experience working on data-intensive, analytics, or AI-driven products.
• Knowledge of Redis, observability tools (OpenTelemetry), or modern CI/CD practices.

About the Product:

The company develops an advanced monitoring and analytics platform for complex hardware systems. Using embedded data collection, large-scale analytics, and machine learning, the product captures data across development, production, and live operation, providing real-time visibility into system performance, quality, and reliability.

The platform processes large volumes of data in complex environments and helps customers prevent failures, optimize performance, and improve overall system quality. From an infrastructure perspective, it relies on cloud-based and distributed systems, supported by Kubernetes, CI/CD pipelines, infrastructure as code, and monitoring tools.

About the Role:

As a Senior C++ Software Engineer on a core product team, you will own the full software development lifecycle for multi-architecture, cross-platform C++ modules that power advanced data processing and analytics systems. You will work in a small, self-sufficient team responsible end-to-end for a customer-facing product, collaborating with software, hardware, and research stakeholders. The role combines feature design and implementation with infrastructure ownership, CI/CD automation, and direct integration with customer environments. You will tackle performance-critical algorithms and complex system design, contribute to product direction, and maintain high standards of code quality in a fast-evolving environment.

Key Responsibilities:

• Design and implement cross-platform C++ software for Linux and Windows environments.
• Develop and maintain language bindings and interfaces using Python, Java and C#.
• Contribute to the full software development life cycle, including design, implementation, integration, testing, and deployment of software solutions for advanced test equipment.
• Build systems and CI/CD pipelines with CMake, Bash, Docker and GitHub Actions.
• Optimize performance, memory usage and responsiveness of edge and host-based systems.
• Conduct peer code reviews and uphold coding standards, conventions and documentation.
• Collaborate with multidisciplinary teams and engage with customers to clarify requirements and troubleshoot in lab or production.
• Create and maintain technical documentation, including design specifications and test plans.
• Implement and validate complex algorithms provided by in-house algorithm developers.

Required Competence and Skills:

• 7+ years of hands-on experience in production-grade C++ development (C++11/14/17) on both embedded and host systems.
• Proven experience designing and maintaining build systems, automation scripts and CI/CD pipelines (CMake, Bash, Docker, GitHub Actions).
• Deep understanding of data structures, algorithms, version control, performance optimization and test methodologies.
• Experience developing cross-platform software for Windows and Linux environments.
• Commitment to code quality: consistent formatting, clear conventions and thorough documentation.
• Strong interpersonal skills and ability to collaborate with distributed teams and customers.
• Proficiency in English communication, both written and verbal.
• Bachelor’s degree in Electrical, Computer or Software Engineering, Mathematics or Computer Science.

Nice to Have:

• Experience with Python, Java and C# in application integration.
• Familiarity with SQLite3 for embedded or application-level database use.
• Experience using SWIG to generate C++ bindings for high-level languages.
• Hands-on experience with post-silicon testing using Advantest or Teradyne automated test equipment.

Who we are
Adaptiq is a technology hub that builds and scales R&D teams for fast-growing product companies. We work with strong engineering cultures and long-term products, where engineers have real ownership and impact.
 

About the Product
The company develops an advanced monitoring and analytics platform for complex hardware systems. Using embedded data collection, large-scale analytics, and machine learning, the product captures data across development, production, and live operation, providing real-time visibility into system performance, quality, and reliability.

👉 In simple terms:
It helps companies monitor performance in real time, prevent failures, and optimize reliability and efficiency.

From an engineering perspective — it’s a high-load, data-intensive, cloud-native system with modern infrastructure.

About the Role

We’re looking for a Senior DevOps Engineer to join a small, high-impact team.

This is a hands-on role with strong ownership - you’ll work across infrastructure, CI/CD, and production environments, helping scale a complex, customer-facing system.

You’ll collaborate closely with engineers and be involved end-to-end: from design to production.
 

What you’ll do

• Build and improve CI/CD pipelines (GitHub Actions)
• Manage infrastructure using Terraform / Terragrunt
• Work with cloud environments (AWS / Azure / GCP)
• Operate and scale Kubernetes (Docker, Helm)
• Automate processes with Ansible
• Ensure system reliability, observability, and performance
• Monitor systems (Prometheus, Grafana)
• Troubleshoot production issues and improve deployment flows
• Support customer-facing environments when needed
   

What we’re looking for

• 5+ years of experience in DevOps / Infrastructure
• Strong hands-on experience with:
  • Kubernetes, Docker, Helm
  • Terraform
  • GitHub Actions / CI/CD
  • Ansible
• Experience with at least one cloud: AWS / Azure / GCP
• Scripting: Python / Bash
• Good understanding of networking (DNS, load balancing)
• Experience with monitoring tools (Prometheus, Grafana)
• Strong communication skills and English
   

Nice to have

• Experience with Terragrunt
• Basic knowledge of databases
   

What you’ll get

• Work on a real, complex product (not outsourcing tasks)
• Strong engineering culture and experienced team
• High ownership and impact
• Fully remote setup + equipment / co-working option
• 20 days vacation + public holidays
• Competitive compensation with performance reviews

SBC Performance drives scalable growth for brands ready to expand globally.

Working across eCommerce, health & wellness, education, and entertainment, our team helps brands acquire customers faster and scale across 26+ global markets.

We combine data-driven paid media, performance creative, and advanced analytics to turn marketing into a predictable revenue engine.
Trusted by 200+ companies, managing $150M+ in ad spend.

Scale faster. Grow smarter.

We’re looking for a Marketing Intern - someone who can turn the ordinary into something fresh, notice the little things, catch trends early, and add a personal twist where it matters.

If you feel at home in the digital space, enjoy experimenting, adapt easily to change, and want to grow in marketing - we’d love to meet you.

What You Will Do:

• Analyze the performance of advertising creatives and identify areas for improvement.
• Search for source materials (images, music, videos) to support the creation of ad content.
• Collaborate with marketers and the creative team to develop innovative advertising materials.
• Work closely with the compliance team to ensure all creatives meet the required standards.
• Set tasks in the internal company system and CRM, providing clear and detailed technical specifications.
• Stay up to date with market trends to find inspiration and bring new ideas into creative development.

Requirements:

• English level B1 or higher.
• Understanding of what makes up a creative (fonts, music, video, background, etc.).
• Willingness to learn and grow.
• Attention to detail.
• Analytical thinking skills.
• Ability to work effectively as part of a team.

We Offer:

• Remote work
• Company-provided laptop and all necessary equipment
• Paid vacation and sick leaves
• Full training from scratch and support at every stage.
• Open feedback and transparent direct communication

Required languages

English

B1 - Intermediate

Ukrainian

Native

About SBC Digital

SBC Performance is a digital marketing and ad-tech ecosystem partnering with the world’s top ad platforms to drive performance. We help brands scale globally through high-converting creative marketing solutions and smart campaign optimization. We’re proud to be elite partners with TikTok (Top 1 globally), Meta (Top 10), and Google.

With over 250+ professionals based in the US, Czech Republic, Poland, Ukraine, and other locations, we are building a fast-moving, data-driven performance culture.

Privacy Notice about your data: https://sbc-performance.com/notice-privacy-for-recruitment/

Important: We expect AI tools to be part of your daily workflow. Candidates who primarily rely on traditional development approaches and do not actively use modern AI coding tools are unlikely to be a good fit for this role.

Are you an AI-driven Full Stack Engineer who uses modern AI tools to build faster, ship faster, and solve complex problems more efficiently?
 

At GT Protocol, we're not looking for traditional developers. We're building an AI-first engineering culture where AI is deeply integrated into the development workflow — from architecture and coding to testing, debugging, research, and product delivery.
 

We are looking for a Senior Full Stack Engineer who embraces AI-assisted development and understands how to leverage modern AI tools to maximize productivity and focus on solving real business problems rather than spending time on repetitive tasks.
 

About the Role

You will be working on GT Protocol's AI-powered trading and investment platform, helping build products used by thousands of users across Web3, CeFi, and DeFi ecosystems.
 

This role combines backend development, frontend development, AI integrations, trading infrastructure, blockchain analytics, real-time systems, and modern AI-driven engineering practices.
 

You will participate in designing and building scalable products while actively utilizing AI development tools as part of your daily workflow.
 

What We Expect from an AI-Driven Engineer

• Comfortable using AI coding assistants as a core part of the development process
• Experience working with tools such as Cursor, Claude Code, ChatGPT, Gemini, Copilot, Windsurf, or similar solutions
• Ability to effectively use AI for coding, architecture exploration, debugging, code reviews, documentation, testing, and research
• Strong focus on shipping results rather than maximizing manual coding hours
• Curiosity and willingness to continuously adapt to new AI-driven development workflows
• Understanding that AI is a productivity multiplier, not a replacement for engineering fundamentals
   

We believe the future belongs to engineers who can combine strong technical skills with the ability to leverage AI effectively. Our goal is to build a team that operates significantly faster than traditional software teams while maintaining high engineering standards.
 

Responsibilities and Duties

• Participate in the design, development, and maintenance of a sophisticated AI-powered trading platform serving thousands of users worldwide
• Develop and maintain backend services using Python, FastAPI, PostgreSQL, MongoDB, and Redis
• Build modern frontend applications using React, Next.js, TypeScript, and Tailwind
• Integrate centralized and decentralized exchanges, blockchain networks, and third-party APIs
• Design and implement real-time systems using WebSockets, Socket.IO, asyncio, and event-driven architectures
• Develop AI-powered features, portfolio analytics, trading automation, and market intelligence tools
• Build and maintain Telegram-based products and AI assistants
• Collaborate closely with Product Managers, Designers, AI Engineers, and other Developers
• Participate in architectural decisions, code reviews, and continuous platform improvements
• Ensure high performance, scalability, and security across all platform components
   

Work Experience

• 4+ years of commercial software development experience
• Experience building production-grade web applications and APIs
• Experience working with cryptocurrency, trading, fintech, Web3, or blockchain products
• Experience working in distributed remote teams
• Bachelor's degree will be a plus
   

Required Skills

• Strong Python knowledge, FastAPI, asyncio, aiohttp, websockets, SQLAlchemy 2.x (async), PostgreSQL, MongoDB, Redis
• JavaScript, TypeScript, React 18+, Next.js, Redux / Redux-Saga, Tailwind CSS
• Docker, Docker Swarm, Linux, Git
• JWT, RBAC, bcrypt, OTP authentication flows
• aiogram 3, CCXT, web3.py, Solana SDK, Alchemy, CoinGecko, GeckoTerminal APIs
• Cursor, Claude Code, ChatGPT, Gemini, Copilot, Windsurf, or similar
• Experience integrating external APIs
• Understanding of scalable distributed systems
• Experience with real-time applications
   

Will Be a Plus

• Personal projects
• English – B2+
   

About GT Protocol

GT Protocol (Global Trading Artificial Intelligence) is an AI-powered crypto trading ecosystem founded in 2021 and the ultimate AI infrastructure for trading.

GT Protocol enables users to build, backtest, optimize, launch, and execute trading strategies using fully automated AI-driven bots across centralized and decentralized crypto markets (CEX and DEX). Its products provide AI-powered infrastructure for strategy creation, optimization, backtesting, and automated execution across the crypto trading ecosystem.
 

Why GT Protocol?

— Over 100,000 users worldwide trust our products.

— Our platform combines AI, blockchain, trading infrastructure, and Web3 technologies into a single ecosystem.

— We process millions of market data events and integrate with major exchanges and blockchain networks.

— Our team includes experts from Europe, Asia, and the United States working remotely and collaboratively across multiple time zones.

— GT Protocol is backed by industry-leading investors and partners, including BNB Chain, Animoca Brands, ChainGPT, DAO Maker, CoinPayments, and others.

— We are regularly featured by major crypto and technology media and participate in leading blockchain conferences worldwide.

— You'll work on products at the intersection of AI, fintech, trading, and Web3 while helping shape the future architecture of the platform.

Currently, our team consists of talented professionals located across multiple countries. Our main office is based in Odessa, Ukraine; however, many team members work remotely worldwide.

Join something big — be a part of GT Protocol and help build the future of AI-powered investing.

Project Description

Our client is leading supplier of sports analytics to its clients. Using cutting edge Computer Vision and AI/ML technologies, the company provides outstanding real-time sports performance analysis. As an analyst you will be responsible for providing quality statistics for ice hockey games using client's proprietory tools.

Job Description

- Confident PC user (Windows)
- Basic English
- Extensive internet research skills
- Creative problem-solving and analysis skills
- Team player with good interpersonal and solution-oriented attitude
- Readiness to work in shifts (mandatory)
- Stress-resistance
- Ice Hockey knowledge is very beneficial, actual hockey playing skills are not required
- Video gaming experience also useful

Job Responsibilities

- Analyze ice-hockey games and record key events as they occur such as successful pass, penetration of offensive zone, faceoff win, etc. (40+ total event types)
- Check the quality of content and do an analysis of quality data
- Work on various data tools and generate information by doing online research
- Provide inputs/content with high quality
- Ability to identify and verify source authenticity
- Solve complex problems in time-bound and effective manner
- Ability to analyze data by doing secondary research

Job Description

• Minimum 5–6 years of experience as a Product Analyst, Product Data Analyst, Data Analyst, BI Analyst, or similar role, preferably in a SaaS, video, sports tech, or high-volume event-based product.
• Strong SQL skills and experience working directly with data warehouses such as Snowflake, BigQuery, Redshift, or similar.
• Hands-on experience with product analytics tools such as Mixpanel, Amplitude, GA4, or similar.
• Experience with event-based tracking, product instrumentation, event taxonomy, funnels, cohorts, retention models, and feature adoption analysis.
• Experience with BI/dashboarding tools and ability to build clear, reliable reports for Product, Marketing, Management, and other stakeholders.
• Strong understanding of product metrics, including activation, engagement, retention, conversion, feature adoption, customer-facing KPIs, and north-star metrics.
• Ability to translate ambiguous business and product questions into clear analytical frameworks, metrics, dashboards, and actionable insights.
• Experience working with Agile software development teams and collaborating with Product Owners, Business Analysts, Engineering, Marketing, and Management teams.
• Excellent communication and presentation skills in English. Ability to explain complex analytical findings to both technical and non-technical stakeholders.

Job Responsibilities

We are looking for a talented Senior Product Analyst who will take the following responsibilities:

• Own and improve product analytics across customer-facing products.
• Analyze user behavior, product usage, funnels, retention, cohorts, user flows, and feature adoption.
• Define and maintain product KPIs, success metrics, and reporting frameworks for new and existing features.
• Build and maintain dashboards, recurring reports, and ad-hoc analysis for Product, Marketing, Management, and other stakeholders.
• Work with Product Owners, Business Analysts, and Engineering teams to define tracking requirements and ensure proper product instrumentation.
• Maintain and improve event taxonomy, user properties, funnel definitions, and metric consistency.
• Validate that product events, properties, and metrics are tracked correctly, consistently, and reliably.
• Build or support data models that transform raw product events into reliable product metrics.
• Support feature and roadmap decisions with usage data, impact analysis, adoption insights, and clear recommendations.
• Identify user drop-off points, adoption issues, leading indicators, and opportunities for product improvement.
• Present insights proactively and provide narrative context, not just numbers.
• Contribute to improving data quality, documentation, analytics processes, and cross-team understanding of product metrics.

Department/Project Description

The platform combines AI-powered sports capture, automated video production, live streaming, and performance analysis tools into a single product ecosystem. It enables teams, clubs, leagues, schools, broadcasters, and sports organizations to capture and distribute games without the need for a full on-site production crew.

Using fixed or portable camera systems and computer vision algorithms, the product automatically follows the flow of play, produces broadcast-ready video, and helps generate clips, highlights, and coaching material. This allows customers to scale sports coverage across many venues and events while reducing the cost and operational complexity of traditional broadcasting.

The product portfolio includes solutions for live production, video analysis, game breakdowns, highlight creation, content distribution, and team performance review. It supports multiple sports and serves a broad range of users, from grassroots and amateur organizations to professional clubs, leagues, and media partners.

For the Product Analyst role, this creates a rich data environment with high-volume event streams, user behavior data, video usage patterns, feature adoption metrics, and customer-facing KPIs across several product areas.

Project description

One of the world's largest providers of products and services to the energy industry has a need to develop and support enterprise information system in Oil & Gas domain.
Product being developed is a cloud solution for interpretation of geological and geophysical data. Project is based on SCRUM methodology.
Our project is stable, long-term and constantly adopts new technologies such as newest Java and Eclipse RCP versions, cloud and GPU computing, microservices architecture and other innovative frameworks.
Work supposes close cooperation with Customer team located in Houston and following Agile principles.
Our team is senior, supportive and friendly.

Responsibilities

Collaborate closely with geophysicists, data scientists, and software engineers to translate scientific domain requirements into robust on-prem or Cloud software

solutions.

Design, develop, and maintain high-performance applications for geophysical and geological data analysis, interpretation and visualization (e.g., seismic, horizon,

fault, velocity model, etc.)

Present architectural designs and technical proposals to the architecture review board.

Ability to break down development tasks and lay out clear implementation roadmaps.

Implement and optimize computation algorithms

Design and develop both thin and thick client applications that interact with cloud-based microservices.

Ensure high code quality through unit testing, code reviews, security hardening and continuous integration with other domain tools

Provide technical support and lead user troubleshooting sessions to resolve issues and ensure smooth operation of DSG application.

Mentor junior developers and actively contribute to architectural and implementation decisions.

Embrace Agile/Scrum methodologies, delivering and demonstrating working solutions at the end of each sprint

Stay current with emerging technologies and trends in geophysical computing and software development.

Skills

Must have

6+ years of hands-on Java development experience

Strong Java Core knowledge

Experience with desktop development frameworks: Swing, SWT, or Eclipse RCP

Proven experience designing and building complex systems end-to-end, not just maintaining or extending existing ones

Practical understanding of multithreaded programming: ability to implement concurrency in code directly, not only through third-party libraries

Solid knowledge of design patterns and software architecture principles

Ability to clearly articulate past projects, personal responsibilities, and concrete individual contributions

Experience working in non-microservices, non-cloud-native development environments (desktop, embedded, or domain-specific platforms)

Stable career trajectory, no fragmented job history with short tenures

Nice to have

C++ development skills

Practical experience with the Eclipse RCP framework

OSGi knowledge

Oil & Gas domain experience

Languages

English: B2 Upper Intermediate

Description

Our client is the world’s leading company in the medical device sector and has several programs of cooperation with GlobalLogic. We develop and test the native mobile application that collects therapy data of the medical devices, presents therapy data to both patients and doctors via cloud service and gather the data in the personal therapy management software system. The project is focused on developing a tool that enhances the recovery process and supports dealing with permanent health disorders, what in the final outcome saves the life of a patient.

Requirements

• Test Automation Engineer has to meet the following criteria:
• 4+ years of relevant commercial experience in Software Testing
• 2+ years of relevant commercial experience in Test Automation
• Theoretical knowledge of the related technology stacks (e.g. testing types, levels, techniques, approaches).
• Good knowledge and practical experience in JavaScript development.
• Good knowledge of related technologies, such XML, HTML, SQL etc.
• Deep theoretical knowledge or significant practical experience in using different test approaches.
• Experienced in creating Test design, Test cases, bug reports, test reports.
• Good knowledge or practical experience in reviewing and testing Requirements.
• Has experience in working within priorities set by Test Automation Team Lead.
• Has experience of dealing with Customer requests received directly or indirectly without additional clarification by Test Automation Team Lead.

• Upper - Intermediate English and good communication skills

   

Job responsibilities

• Develop features and functionality matching the specification in the agreed quality and at the agreed schedule.
• Develop automated scripts based on manual test cases or from scratch.
• Responsible for the quality of development outputs.
• Work towards agreed targets independently with minor support and guidance.
• Complete complex tasks in agreed performance.
• Review, comment and commit to effort and calendar estimates.
• Know and use recommended tools and are being familiar with project related processes and procedures, including compliance with coding standards and conventions.
• Able to identify classical mistakes and gold-plating during code review.
• Find and report defects, verify defect fixes focusing on the steps to reproduce and root cause analysis.
• Work flexible hours and overtime in case of emergencies on the project

Location: Remote

Your expertise:

• 5+ years in marketing, growth or analytics
• Strong SQL for querying and combining data from multiple sources
• Proficiency with a BI / visualization tool (preferably Tableau)
• Expert Excel/Sheets for modeling and ad hoc analysis
• Solid grasp of statistics (mean, median, variance, standard deviation, distributions), experimentation, and A / B test design
• Understanding of marketing attribution models and funnel metrics.
• Familiarity with web/marketing analytics platforms (GA4, Adobe Analytics)
• Clear communication skills, with the ability to present findings to non-technical stakeholders
• English: strong B2 or higher

AI skills (required)

• Practical experience using generative AI / LLM tools (e.g. Claude, Cursor) to accelerate analysis, drafting, and reporting workflows
• Skilled at prompt engineering to get reliable, accurate outputs and at validating AI-generated results before they inform decisions
• Awareness of AI limitations, data privacy, and responsible-use considerations when working with customer and marketing data

Will definitely be a plus:

• Python for deeper analysis or automation
• Experience with marketing automation / CRM platforms (Iterable or similar)
• Familiarity with a modern data stack (dbt, BigQuery, Airflow)
• Exposure to predictive modeling, marketing mix modeling, or basic ML
• Experience with a customer data platform (CDP)

What’s in it for you?

• Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
• Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
• Decent market rate compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• Support of personal and professional development
  • coverage of costs of external trainings, conferences, professional literature
  • support of experienced colleagues
  • in-house events and trainings
  • regular knowledge sharing in teams
  • English classes and speaking clubs
• Life-balance support
  • 25 working days of vacation
  • 5 days of paid sick leave per year without providing a medical certificate (no limitation on sick leaves with medical confirmation)
  • generous maternity / paternity leave program
• Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it

You will be involved into:

• Measure and report on campaign performance across paid, organic, email, social, and other channels, tracking KPIs like ROI, CAC, LTV, conversion, and retention
• Build and maintain dashboards and self-serve reporting for marketing stakeholders
• Design and analyze A/B tests and experiments; translate results into recommendations
• Run customer segmentation, cohort, and funnel analyses to identify growth opportunities
• Support marketing attribution and budget/spend analysis and forecasting
• Partner with cross-functional teams to translate data into clear narratives and decisions

About the company and project:

ZONE3000 is proud to represent its partnership with Namecheap (www.namecheap.com). Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 17 million domains under management.

Our culture is built on the values that we live every day; the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.

We are looking for an experienced Full Stack  to design and build scalable cloud-native applications while leading engineering teams and driving technical decisions.

Requirements

• 7+ years of software engineering experience.
• Strong expertise in Python (FastAPI).
• Solid experience with ReactJS and TypeScript.
• Hands-on experience with AWS, Docker, and Kubernetes.
• Strong understanding of microservices, distributed systems, REST/GraphQL APIs, and CI/CD.
• Experience with SQL/NoSQL databases and asynchronous processing (Celery or similar).
• Experience mentoring engineers and leading technical initiatives.
• Good verbal and writing English language communication skills.

Nice to Have

• AI/LLM integration experience.
• Kafka, SNS/SQS, Redis, RabbitMQ.
• Terraform or CloudFormation.
• Domain-Driven Design (DDD) and Clean Architecture.

Profisea is a boutique DevOps and Cloud company - AWS Premier Partner specializing in Cloud Architecture, DevOps, DevSecOps and FinOps.

We are looking for a Customer Success Manager who will work closely with clients using the Uniskai platform, helping them get the most value from the product and ensuring a great customer experience.

This role is perfect for someone who enjoys communicating with people, solving problems, and learning about cloud technologies.

We are open to junior candidates and applicants without prior experience who are motivated to learn and grow in the cloud and DevOps environment.

What you will do

Communicate regularly with clients using the Uniskai platform.

Check if clients are satisfied with the platform and help them use its features effectively.

Collect customer feedback about the product and user experience.

Help clients discover and use platform features and services.

Identify issues or improvement opportunities and share them with internal teams.

Coordinate technical support when needed.

Organize calls or meetings with DevOps or development teams if technical assistance is required.

Track client requests and ensure follow-up.

What we expect

English - Fluent.

Strong communication skills and client-oriented mindset.

Good organizational skills and attention to detail.

Ability to work with multiple tasks.

Interest in technology, cloud or DevOps will be a plus.

Experience with SaaS platforms, customer support or project coordination will be a plus but not required.

What we offer

Opportunity to be part of a growing company and to grow with us
Being at the forefront of the DevOps and Cloud services industry
Great compensation and commission
Professional working environment where you will be an essential member of our team