Jobs at Djinni

Please note: This role requires working in shifts. If you're interested, I can share a draft schedule with you.

Must:
Knowledge of Kubernetes - RKE, GKE will be a plus
Hands-on experience with preparing automation scenarios using Terraform
Experience with deploying and supporting servers on cloud infrastructure, preferably Google Cloud Platform and Tencent Cloud
Knowledge of T-SQL - MS SQL, PostgreSQL

Others:
Experience with Microsoft Windows Server
Experience with Active Directory
Expertise with preparing automation scripts to perform routine tasks using scripting languages (Bash, PowerShell, Python)
Ability to plan new infrastructure requirements and maintain current infrastructure
Understanding of network concepts - firewalls, VPN, peering (for public clouds)
English - intermediate or better

Responsibilities:
System availability and performance monitoring, on the both infrastructure and application levels.
Planned infrastructure and application updates.
New environments deployment.
Changing of the existing infrastructure according to the requirements.
Other tasks related to the system functionality

We are seeking a proactive, enthusiastic, and passionate Technical Support Engineer to work as part of a dedicated team to support client customers with their challenges.

Responsibilities

• Provide End-User support, expertise, and technical knowledge to customers 
• Answer queries and resolve issues with software applications, and escalate or close tickets as necessary
• Maintain contact with our customers to keep them up to date on the current status of their open tickets
• Document and log bugs and enhancement requests
• Provide changes to managed products within company processes
• Collaborate and share your know-how, expertise, and experience with our Development, Product, Professional Services, and Customer Success teams to play a key role in the continuous improvement of our products

Required Skills and Experience

• Experience in a customer-facing role, working in a support capacity, as a consultant, or in a web design agency environment where you worked with clients
• Strong written and verbal communication skills in both German and English
• Strong understanding and working knowledge of Java
• General understanding of common data formats such as XML and JSON
• General understanding of other website-related technologies, including web servers/hosting, internet protocols and other standards (e.g. HTML, TLS, DNS, CDN etc.)
• Working knowledge of certificates, both client-side and server-side

• Working knowledge of client-side scripting and stylesheets (e.g. JavaScript, jQuery, CSS)

   

Nice to Have

• Linux, Apache, and Tomcat setup / confihure experience
• General understanding of databases and SQL

We Offer

• Full-time remote position
• Long-term project
• Friendly and professional international team

A growing international fintech company is looking for a B2B Sales Manager based in Ukraine or Europe to attract new clients and develop sales of its services across international markets.

We welcome candidates from fintech, IT product companies, and outsourcing businesses. Strong English, proactive communication, and the ability to turn new business opportunities into results are essential for this role.

What you’ll do

• Identify and approach potential B2B clients across international markets.
• Generate new business opportunities through targeted outreach, networking, and follow-ups.
• Conduct discovery calls to understand clients’ needs and identify relevant solutions.
• Present the company’s services and prepare tailored commercial proposals.
• Manage the full sales cycle, from initial contact and qualification to negotiation and closing.
• Build lasting client relationships and identify opportunities for further cooperation.
• Keep CRM records accurate and maintain a clear, active sales pipeline.
• Work toward agreed sales targets and track progress against key performance indicators.
• Monitor market trends and client feedback to improve your sales approach.

What we’re looking for

• At least 2 years of B2B sales experience.
• Experience selling IT products, outsourcing services, fintech solutions, or other relevant B2B services.
• Strong spoken and written English, with the ability to confidently lead client calls, deliver presentations, and negotiate.
• A proactive approach to prospecting and confidence in initiating conversations with new contacts.
• The ability to identify decision-makers, understand business needs, and communicate the value of a service.
• Strong follow-up skills and the persistence to move opportunities forward.
• A clear focus on results, personal accountability, and the ability to work independently in a remote role.
• Motivation to meet sales targets and increase earnings through performance-based bonuses.

Previous fintech experience is an advantage, but is not required. We value relevant sales experience, a willingness to learn, and a strong interest in international B2B services.

What we offer

• A fully remote role for candidates based in Ukraine or Europe.
• The opportunity to sell fintech services across international markets.
• Performance-based bonuses linked to sales results.
• The opportunity to contribute directly to the growth of a developing business.

Interested? Send us your CV in English, highlighting your B2B sales experience, the products or services you have sold, and your key achievements.

Hily. This app allows users to be truly yourself and enjoy dating as they are. With Hily our users become part of a dating community where authentic people are looking for real connections. We do our best to understand users’ needs and shorten their path from registration to finding an ideal partner. We also work hard to make sure our users feel safe and comfortable. Thanks to our efforts, we are always on the list of the top 5 dating apps in the USA.

Hily today: 43M+ users, 1.5B+ likes sent, 50M+ matches annually.

You will:

• Support Hily’s consumer and product PR campaigns in the US.
• Secure earned media coverage in top-tier lifestyle, consumer, tech, business, relationships, and TV media.
• Develop and pitch original data-driven, expert-led, newsjacking and product stories to relevant media outlets.
• Build and maintain relationships with journalists, editors, and producers.
• Work with Hily’s internal experts to source comments and prepare media materials.
• Write clear, engaging press releases, media pitches, expert comments, briefs, and other PR content in English.
• Maintain media lists, campaign reports, and work on new PR ideas.
• Work closely with product, marketing, social, design, and other teams.

We'll have a match if you:

• Live and breathe PR, love what you do, and most of all, love seeing the results.
• Have proven experience in consumer, product, lifestyle, tech, or corporate PR.
• Have a track record of securing brand mentions in top-tier US and/or UK media outlets — or you’re very eager to gain some.
• Write and speak English fluently and can create polished press releases, pitches, and expert comments with minimal editing.
• Know what makes a story newsworthy and can turn an idea, a data point, or a trend into a pitch journalists want to open and cover.
• Are highly organized, reliable with deadlines, and able to manage several campaigns and tasks at the same time.
• Not afraid to experiment and try new approaches.
• Love winning, and if you lose, it’s only temporary.
• Care about quality, move quickly when needed, and want to see your work turn into real media coverage.
• Ready for the next big chapter of your career.

Will be an advantage:

• Experience working specifically with US and UK consumer, lifestyle, dating, relationships, tech, business, or TV media.
• Experience creating and pitching survey-led or data-driven PR stories.
• Existing relationships with journalists, editors, and producers in priority US or UK outlets.
• Background in media and/or PR agency.
• A lovely cat or dog that’s ready to make a cameo during virtual meetings.

Project description

One of the world's largest providers of products and services to the energy industry has a need to develop, support and integrate software system in Oil & Gas domain.
You will be a member of a cross functional team.
Key project stakeholders are open for innovative ideas.
Project is based on SCRUM methodology.
This is a great opportunity to work in an international team, apply and learn modern IT technologies

Responsibilities

Quickly learn new technologies and improve proficiency

Follow up with Developer on open vulnerabilities

Share reports of open, closed vulnerabilities

Develop unique, effective security strategies for software systems, networks, and cloud provider

Safeguards information system assets by

identifying and solving potential and actual security problems

Maintain quality service by following

rganization standards

Contribute to team effort by accomplishing

related results as needed

Skills

Must have

Understanding of definitions related to cyber security: Vulnerability, attack vector, threat , security risk, SAST, DAST, WAF ets

Understanding of networking, Operating systems (Windows and Linux)

Basic concepts in programming Ex: Python

Very good English as team is multinational

Nice to have

Willing to have a hacker mindset and methodology

Familiar with agile methodologies

Your project:

MonoBoost is an Appflame mobile app that helps people find and cancel unwanted subscriptions and keep their personal finances under control. It’s already available on the App Store and Google Play and has gathered over 100,000 users.

We’re looking for a Creative Marketing Manager to join a small, ambitious team of 4 designers and 2 creative marketers. You’ll have a direct impact on growth and a clear path to owning a direction.

You will:

• Develop creative concepts and test hypotheses for Meta, AppLovin, and Google Ads.
• Work with different funnels: web2app, web2web, and app direct.
• Research competitors, trends, and new creative approaches.
• Create clear briefs for designers and motion designers, coordinate production, and give feedback.
• Produce static and interactive creatives end-to-end with AI tools.
• Analyze creative performance, find growth opportunities, and optimize results.
• Iterate on winning creatives and scale successful concepts.
• Over time, improve and automate creative workflows within the team.

We'll have a match if you:

• 2+ years of experience in creative or performance marketing in a product company.
• Strong understanding of ad creatives for Meta, AppLovin, and Google Ads, especially video.
• Experience running the full creative testing cycle on your own: from idea and brief to results and the next iteration.
• Analytical mindset and the ability to work with key metrics (CTR, CPC, CPP, etc.) and understand how they affect each other.
• Hands-on experience with AI tools for ideation and creative production.
• Creative thinking, strong briefing skills, and the ability to generate fresh ideas.
• Proactivity, structured thinking, and the ability to switch between tasks quickly without losing quality.

Will be an advantage:

• Experience with subscription-based products, fintech, or utility apps.
• Experience with web2app funnels.
• Experience with playable and interactive ads.
• Experience building or automating workflows.
• Understanding of the US audience.

Project Description:

Envana is an energy solutions provider. Our AI-enabled platform supports operations, tracking and decision-
making to optimize large-scale renewable and traditional energy portfolios. We're delivering a key client MVP
in February 2027, and the project continues into 2028. Our stack: Ruby on Rails, Node.js/TypeScript and
Python services, PostgreSQL, Snowflake and AWS. We're looking for an autonomous data engineer to
strengthen our data foundation through good modeling, clean schemas, reliability and automation.

Responsibilities:

Work closely with product teams to help define and execute technical criteria
Architect and maintain robust data ingestion pipelines that feed both our application and analytics
Design well-modeled, layered tables with clean schemas that turn raw data into analytics-ready data
Help onboard client data from a variety of sources, such as Databricks via Delta Sharing, and integrate it
with our existing services and workflows
Make pipelines reliable and automated: data quality tests, monitoring, safe reprocessing and schema
change handling
Build a documented, well-tested data foundation that serves the app, analytics and future AI use cases

Mandatory Skills Description:

Mid-to-senior data engineer who has owned the design of production data pipelines end to end, working
as an autonomous IC
Designing and building production ingestion pipelines from APIs, files and shared-data sources, using a
workflow orchestrator (any tool, e.g. Airflow, Dagster or Step Functions)
Production experience with a cloud data warehouse (Snowflake preferred)
Strong SQL, plus production experience in Python (preferred) or Node.js/TypeScript
AWS or another enterprise cloud platform
AI-native development: daily use of agentic AI coding tools, and experience scaling shared AI workflows
across a team and into the development lifecycle, including CI/CD
Strong English and communication skills

Nice-to-Have Skills Description:

dbt
Preparing data for AI/LLM use (e.g. semantic layers, metadata, retrieval-ready datasets)
Infrastructure as code (e.g. Terraform)
Exposure to energy, utilities or sustainability data

Languages:

English: B2 Upper Intermediate

   We are looking for an experienced IT Help Desk Delivery Manager to lead operations for European clients.

   The role combines service delivery management, operational performance, client communication, and coordination of multicultural support teams across different locations.
 

Key Responsibilities:

• Manage the end-to-end delivery of IT Help Desk services across European markets;
• Coordinate distributed L1/L2 support teams and ensure effective cooperation with L3 and other technical teams;
• Ensure compliance with agreed SLAs, KPIs, quality standards, and contractual commitments;
• Monitor response and resolution time, backlog, first contact resolution, CSAT, productivity, and service availability;
• Act as the main contact and escalation point for clients and internal teams;
• Lead regular operational and business review meetings with clients;
• Work closely with Team Leads, WFM, Quality, Training, Recruitment, HR, and IT teams;
• Support staffing, onboarding, training, and performance management processes;
• Identify operational risks and implement corrective and preventive actions;
• Improve service processes, reporting, workflows, and knowledge management;
• Support the launch and transition of new Help Desk projects, services, and locations;
• Manage project budgets and support the achievement of financial targets.
   

Requirements:

• At least 3 years of experience as a Delivery Manager, Service Delivery Manager, Project or Operations Manager, or in a similar role;
• Experience managing IT Help Desk, Service Desk, technical support, or IT outsourcing operations;
• Experience managing distributed or multicultural teams;
• Experience with ServiceNow, Jira Service Management, Zendesk, Freshservice, or similar platforms;
• Strong client management, communication, and negotiation skills;
• Ability to analyse operational data, identify risks, and drive improvements;
• English at C1 level; additional European languages will be an advantage;

• Strong leadership, ownership, and problem-solving skills.

   

What We Offer:

• A key role in developing international IT Help Desk operations across Europe;
• Cooperation with European clients and multicultural teams;
• Opportunities to launch and scale new services and locations;
• Professional development within an international company;
• Competitive compensation and a performance-based bonus;
• Direct influence on operational processes and service quality.

Project Description:

You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

Responsibilities:

- Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
- Build and enhance data processing pipelines using Java and Apache Spark
- Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
- Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
- Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
- Translate business and regulatory requirements into robust technical solutions
- Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
- Investigate and resolve data and application issues in development, test, and production environments
- Improve application performance, scalability, and reliability for high-volume data processing workloads
- Contribute to the design and implementation of reusable components and engineering best practices
- Participate in code reviews, testing, and release activities to ensure high-quality deliverables
- Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
- Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

Mandatory Skills Description:

- 6+ years of commercial experience with Java
- Experience in designing and developing scalable, high-performance backend applications
- Good knowledge of SQL and working with large datasets from multiple data sources
- Strong problem-solving skills and ability to work effectively in a global distributed team

Nice-to-Have Skills Description:

- Experience in financial services, investment banking, or regulatory reporting projects
- Familiarity with data quality, reconciliation, and control frameworks
- Experience working with large-scale enterprise data platforms
- Knowledge of cloud environments and modern data platform architectures
- Understanding of CI/CD practices and automated deployment pipelines
- Experience working in Agile / Scrum teams within a distributed global setup

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Middle Business Analyst to join our team in Lviv!

About the job:

What You'll get to do:

• Collaborate with various departments to ensure seamless integration of processes and systems.
• Analyze and define requirements for player bonus schemes, ensuring they align with business objectives and regulatory standards.
• Work closely with project stakeholders to gather and document requirements, and to develop effective business solutions.
• Facilitate communication between technical teams and other departments to ensure clear understanding and implementation of requirements.
• Create and maintain detailed project documentation, including process flows, functional specifications, and user stories.
• Participate in the development and refinement of business processes and system improvements.
• Assist in the monitoring and reporting of project progress, and in addressing any issues that may arise.

What you need to know:

• At least 4 years of experience as a Business Analyst, preferably in the iGaming industry or a related field.
• Experience in managing projects related to system integrations and player bonus systems.
• Strong ability to create and interpret UML diagrams and wireframes.
• Proven ability to create and interpret BPMN diagrams, process flowcharts, and process mapping documentation.
• Experience with AI-driven process automation and optimization.
• Ability to lead the design of new business processes.
• Experience facilitating discovery meetings and workshops with subject matter experts and stakeholders across departments.
• Ability to interpret complex data and business metrics and communicate insights to relevant stakeholders.
• Experience creating and maintaining detailed process documentation, including process flows, procedures, and policies.
• Proficiency in preparing and delivering presentations.
• Solid understanding of business process and system requirements methodologies.
• Excellent analytical, problem-solving, and communication skills.
• Fluency in English, both written and spoken.
• Ability to work effectively in a team and independently.
   

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

Project Description:

You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

Responsibilities:

- Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
- Build and enhance data processing pipelines using Java and Apache Spark
- Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
- Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
- Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
- Translate business and regulatory requirements into robust technical solutions
- Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
- Investigate and resolve data and application issues in development, test, and production environments
- Improve application performance, scalability, and reliability for high-volume data processing workloads
- Contribute to the design and implementation of reusable components and engineering best practices
- Participate in code reviews, testing, and release activities to ensure high-quality deliverables
- Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
- Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

Mandatory Skills Description:

- 6+ years of commercial experience with Java
- Experience in designing and developing scalable, high-performance backend applications
- Good knowledge of SQL and working with large datasets from multiple data sources
- Strong problem-solving skills and ability to work effectively in a global distributed team

Nice-to-Have Skills Description:

- Spark and Hadoop knowledge
- Experience in financial services, investment banking, or regulatory reporting projects
- Familiarity with data quality, reconciliation, and control frameworks
- Experience working with large-scale enterprise data platforms
- Knowledge of cloud environments and modern data platform architectures
- Understanding of CI/CD practices and automated deployment pipelines
- Experience working in Agile / Scrum teams within a distributed global setup

Languages:

English: B2 Upper Intermediate

We are looking for a Sales Manager to join our team and drive sales of our core services: crypto exchange listings, market making, and marketing solutions.

You will work with leads provided by our team, identify clients’ needs, present tailored solutions, and turn opportunities into successful deals.

 

What will you do?

🔹 Work with leads provided by our team: engage with potential clients, initiate conversations, and build strong communication.

🔹 Conduct negotiations with crypto project representatives, identify their needs, and present our services.

🔹 Prepare tailored commercial proposals based on clients’ goals and business needs.

🔹 Sell Partida’s range of services, including exchange listings, market making, marketing, and other solutions for crypto project growth.

🔹 Manage the full sales cycle — from receiving a lead to closing the deal.

🔹 Handle objections, follow up with prospects, and maintain communication throughout the sales process.

🔹 Build long-term client relationships, identify upselling opportunities, and expand existing partnerships.

 

What do we expect from you?

✔️ Experience in B2B sales, preferably in Crypto, Web3, or FinTech.

✔️ Upper-Intermediate English or higher, with the ability to confidently communicate and negotiate with international clients.

✔️ Experience managing leads and handling the full sales cycle.

✔️ Ability to identify client needs, present solutions, and clearly communicate their value.

✔️ Strong communication, negotiation, and objection-handling skills.

✔️ Understanding of the crypto market and its key products, or willingness to learn quickly.

✔️ Independence, responsibility, organizational skills, and a results-driven mindset.

 

What do we offer?

🔥 Fully remote work with international crypto projects.

🔥 Competitive base salary + sales commissions — your earnings grow with your results.

🔥 Leads provided by our team — focus on negotiations, client relationships, and closing deals without the need for independent prospecting.

🔥 A diverse portfolio of services that can be tailored to each client’s needs.

🔥 Support from an experienced team of specialists in exchange listings, market making, and marketing.

🔥 Opportunities to contribute ideas, improve sales processes, and influence business growth.

🔥 A collaborative team that values initiative, independence, and results.

We’re looking for someone who can turn potential client interest into successful deals, build trust, and develop long-term business relationships.

If you’re passionate about B2B sales and the crypto industry, we’d love to hear from you!

Send us your CV and let’s connect! 🚀

Project Description:

Looking for new members of Finance Partners team with excellent analytical skills and profound knowledge of all MS Office programs.

Responsibilities:

• Budgeting, forecasting, reporting by profit/cost centers on a regular basis
• Analyzing the deviations, investigating the reasons for the latter, providing meaningful comments
• Preparation of financial/statistical/analytical models and presenting them to stakeholders
• Ad-hoc financial analysis (what-if analysis; FX, tax, market risk impact analysis etc)
• Consulting stakeholders on financial questions
• Constant support of internal systems with financial data

Mandatory Skills Description:

• Bachelor+ degree in Economics, Banking, Finance or related science
• 2+ years of experience in Finance, Controlling preferably in an international company
• Excellent communication skills
• Advanced MS Office user (especially Excel and PowerPoint)
• Attention to details, strong analytical and problem-solving skills
• Strong Excel skills

Nice-to-Have Skills Description:

- Ability to work without supervision, under pressure of deadlines in a dynamic environment
 - Big4 experience will be a plus
 - VBA will be a plus

Languages:

English: B2 Upper Intermediate

RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment
 

Who We Are:

An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 1000+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.
 

We are looking for a Product Content Manager to take full ownership of our website's content direction and casino vertical. We need someone with a product-driven, analytical mindset who doesn't just execute tasks, but independently identifies growth opportunities and delivers turnkey solutions—backed by data, calculations, and solid business rationale.

Responsibilities1. CMS & Lobby Content Management

• Lobby & CMS Management: Configure and manage website widgets, banners, sliders, categories, and game placement using the CMS.
• Data-Driven Prioritization: Rotate and sort content based on click-through rate (CTR), conversion, GGR, and game performance metrics rather than intuition.
• Promotional Calendar & Backlog: Maintain the content calendar, consolidate request backlogs from cross-functional teams, write clear specs for design and copy teams, prioritize by expected ROI, and track to execution.

2. Casino Vertical & Provider Ownership

• End-to-End Provider Management: Direct communication with B2B provider account managers, negotiating commercial terms, game launches, promo mechanics, and exclusive setups.
• Casino Cost Optimization: Actively reduce operator costs by negotiating better provider rates and prioritizing games and mechanics in the lobby that yield higher margins.
• Performance Monitoring & Reporting: Track key performance indicators (KPIs) across game categories, providers, and individual titles. Swiftly identify and react to performance anomalies or drops in key metrics.

3. Experiments, A/B Testing & Market Research

• Content A/B Testing: Formulate hypotheses, launch tests (independently or in partnership with the Product team), compile data, evaluate results, and drive end-to-end implementation.
• Market & Competitor Research: Perform regular benchmarking on iGaming trends, new mechanics, and how competitors manage content and casino navigation to implement best practices.

RequirementsHard Skills

• iGaming Experience: Proven track record in a Content Manager, Product Manager, Category Manager, or Operations role within the iGaming / Casino domain.
• Domain Knowledge: In-depth understanding of RTP, volatility, game mechanics (Crash, Slots, Live Casino, Megaways, etc.), and provider-side trends.
• CMS Proficiency: Hands-on experience managing site content structures and layouts via Content Management Systems.
• Strong Analytical Skills: Advanced proficiency in Excel / Google Sheets (data aggregation, pivot tables, complex formulas).
• A/B Testing Expertise: Ability to design, execute, and interpret A/B tests effectively, even with low data volumes.
• Provider Relations: Experience dealing directly with B2B account managers and gaming providers.
• Data Presentation: Capability to package analytical findings into clear, concise presentations or executive one-pagers.

Soft Skills

• Extreme Ownership: Driven to deliver turnkey solutions from ideation through implementation without handing off incomplete work.
• Proactivity: Self-starter who identifies growth levers and bottlenecks without waiting for top-down direction.
• Structured & Analytical Mindset: Ability to spot patterns in data, draw logical conclusions, and manage multiple parallel operational streams (PM style).
• Fact-Based Communication: Clear, data-backed reasoning when interacting with internal teams and external providers.
• Attention to Detail: High precision when configuring CMS setups, reviewing content, and delivering reports.

Our Benefit Cafeteria is Packed with Goodies:

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• And yes, even Massage!

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

Ready to Take the Leap?

Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.

At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what's possible in the iGaming industry.

We are looking for a hands-on CRM / Retention Manager to join an international online iGaming product focused on the US market.

We need a specialist who can independently manage the full CRM cycle: segmentation → offer → copy → flow → launch → analytics → optimization.
 

This role is a great fit for someone who combines strong Email & SMS copywriting skills with customer lifecycle management, automation, and data-driven optimization.
 

Responsibilities

• Independently create and launch Email & SMS campaigns
• Build Welcome, Retention, Reactivation / Win-back, and VIP flows
• Segment users based on behavior and lifecycle stage
• Work with both existing and cold / external audiences
• Develop promotional offers and engagement mechanics
• Build and optimize automated customer journeys
• Run A/B tests on copy, offers, CTAs, timing, and sequences
• Analyze Conversion, Retention, Reactivation, Revenue, and other CRM metrics
• Monitor competitors and identify new CRM opportunities
• Collaborate with Marketing, Performance Marketing, and Product teams
   

Requirements

• At least 1 year of hands-on experience in CRM, Retention, Lifecycle Marketing, or Email & SMS Marketing
• Experience working with existing and cold audiences
• Practical experience building automated flows and customer journeys
• Ability to independently write effective Email & SMS copy
• Strong written English (B2+)
• Experience with segmentation, A/B testing, and campaign analytics
• Data-driven mindset and analytical skills
• Experience with Braze, Klaviyo, Iterable, Optimove, Customer.io, or similar platforms
• High level of ownership, independence, and initiative
   

Would Be a Plus

• Experience in iGaming
• Experience with the US market
• VIP and high-value customer retention
• Promotional mechanics and bonus offers
• Experience working with large customer databases
• Background in Performance Marketing or Traffic Acquisition
   

Important: Candidates should be ready to share examples of Email/SMS campaigns they personally wrote and automated flows or customer journeys they built.