Jobs at Djinni

About the Role:

We’re looking for a mid-level PPC Specialist who confidently manages e-commerce accounts in Google Ads and is excited to work directly with English-speaking clients.
 

Must-have skills
 

Google Ads (the core of the job)

• 2–3+ years of hands-on work with Google Ads on performance projects;
• Performance Max and Shopping: launching from scratch, ramping up, ongoing optimization;
• Search: keyword research, account structure, negative keywords, bidding strategies;
• Remarketing and audience work;
• Product feeds: writing specs, QA, refining them for PMax/Shopping;
• Experience with budgets from $5,000/month per account.

E-commerce specifics

• Understanding of ROAS, CPA, CR, AOV and margin — and what to do when a metric drops;
• Work with large catalogs (10,000+ SKUs) and category-level structure;
• Seasonal planning: BFCM, holidays, promo periods.
• Analytics
• GA4 at working level: building reports, analyzing conversion paths, checking that events fire correctly;
• Google Tag Manager: understanding how goals are set up and the ability to trace a data issue;
• Google Sheets / Excel: pivot tables, basic formulas, preparing a report on your own without an analyst;
• A/B testing of ads and creatives.

Communication

• English B1 (Intermediate) or higher, spoken: running calls and email threads with clients yourself;
• Writing ad copy in English;
• Explaining results to a client in plain language;
• Running 4–5 projects in parallel without daily micromanagement.
   

Nice to have
 

• Meta Ads — at least one project (lead gen or e-commerce);
• Experience with US / UK / EU markets;
• Data Studio — building dashboards for client reporting;
• AI tools (ChatGPT / Claude) for scripts, routine automation, report preparation;
• Microsoft Ads (Bing);
• Understanding of statistical significance in testing;
• TikTok Ads, LinkedIn Ads, Amazon Ads;
• Landing page optimization, basic UX understanding.

We don’t expect the whole “nice to have” list. One or two items plus the willingness to learn the rest is enough.

#WeAreIn for jobs that impact everyone's life. What if your ideas could change the way the world connects, powers up, or thinks? As a Staff Embedded Software Engineer in our Research & Development team, you'll have the opportunity to merge creativity with your technical expertise by shaping the future of technology, driving groundbreaking projects, and bringing new ideas to life. Are you in?

Your Role
Key responsibilities in your new role
 

• Develop solutions and firmware for ARM-based microcontrollers
• Drive Power/Motor control and CapSenseTM technology development
• Drive platform initialization and enablement across multiple projects
• Design and implement sensing algorithms and end‑to‑end embedded solutions
• Support learning across multiple areas

Your Profile
Qualifications and skills to help you succeed
 

• A university or technical degree
• 10 years of experience in embedded systems
• Experience with system-level design, including architecture, hardware, software, firmware, and algorithms
• Strong knowledge of C and embedded design (RTOS, MCUs, Bare-Metal)
• Knowledge of ARM microcontroller architecture and interfaces such as I²C, SPI, UART, and CAN is a plus
• Experience with GIT, CI/CD, and a scripting language (Python, Bash) is a plus

• At least level B1 in English

   

Please send us your CV in English

About us. TimelinesAI is a best selling B2B SaaS connecting WhatsApp to CRMs (HubSpot, Pipedrive, monday.com).

A lot of our work already runs on Claude Code agents. We hand you the architecture and data access.

The role. AI-first content production: articles that rank on Google and get cited in AI answers (ChatGPT, Claude, Perplexity), built from our internal data — sales calls, support conversations, product docs.

What matters

• SEO fundamentals. Search intent, ranking factors, and how ranking feeds AI-answer visibility.
• You work in Claude Code daily — specifically Claude Code, the job runs in it. Agents, not chat windows: you structure context and wire up sources. If your SEO is rewriting SERP summaries with ChatGPT — this role is not for you.

What you'll do

• Build agent pipelines that draft articles from our sales calls and support data.
• Verify every claim and source — zero AI slop.
• Ship through GitHub: drafts as PRs, feedback as review comments.

Terms

• Remote, contract, full-time

To apply. Describe one automation you've built with AI tools: what it does, which tools, how you set it up and ran it.

About Us

Indigo Branding Agency is a Los Angeles based creative agency working across brand identity, packaging design, and social media marketing, with clients in industries such as food and beverage, hospitality, beauty, wellness, and more. You can see our work at indigobrandingagency.com and on Instagram at @ indigo_branding_agency.

We are looking for an experienced full-time Video Editor to take ownership of our video output, working closely with our team on a daily basis.

This is a dedicated, long-term position with a fixed monthly salary, not project based freelance work. 

What You Will Be Working On

• Social media reels and short-form video, which make up the bulk of the work. This covers product and brand content, event highlights, behind the scenes and founder content, UGC-style edits, and trend-driven formats.
• Marketing campaign commercials
• Agency showreels and portfolio edits

- Color and sound design are part of every edit, not a finishing touch applied at the end.

- You will work with a wide range of source material, from professionally shot log footage to raw iPhone and user-generated clips that need to be elevated to a premium standard.

What We Are Looking For

• Strong command of Adobe Premiere Pro, along with After Effects for text animation, transitions, and light motion work (not heavy 3D).
• Comfortable working with log footage, including color correction, grading, and matching shots across a sequence
• A strong sense of typography and brand consistency. You know how to pair fonts, work within a brand's palette, and place text so it sits naturally in the frame, and everything you edit feels cohesive in treatment and tone.
• Solid instincts for pacing and sound design. Your cuts and text animations move with the edit rather than sitting on top of it.
• Speed. You can turn short-form edits around quickly without the quality slipping.
• Active use of AI tools in your workflow. We use them across production and want someone already working with them and interested in pushing further. You do not need to know every tool.
• Comfortable communicating in English or Russian.

How We Work

We work to deliverables and deadlines rather than fixed hours. You have flexibility in how you structure your day, as long as work is delivered on time and you can join meetings at reasonable hours. We work across time zones, so call times vary.

What We Offer

• $1,300 to $1,600 USD per month, paid monthly, negotiable based on experience with room to grow
• Consistent, varied work across a growing client roster

How to Apply

Share a link to your work. Three to five finished short-form pieces tell us more than a montage reel, and Instagram or TikTok links are welcome. If you would like to add a note, tell us which tools you use and how AI fits into your workflow.

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.

The future of Web3 starts with you: join us as a Senior Analyst.

Requirements:

— 5+ years in analytics at a Trading Desk, CEX, prop trading or market-making firm — not bank BI analytics
— Deep hands-on knowledge of trading mechanics: P&L attribution, spread, slippage, funding rates, quoting uptime, inventory exposure — candidate knows these metrics from practice, not from textbooks
— Python — mandatory: pandas, numpy, report automation, exchange 
API data processing
— SQL — advanced: window functions, CTEs, time-series aggregations
— Tableau — proficient: calculated fields, blending, workbook publishing
— Grafana — operational dashboard design, alert configuration
— Track record of building P&L, position, and operational reports from scratch for a trading desk
— Ability to define the right KPIs independently without extensive onboarding
— Understanding of crypto exchange mechanics: derivatives, futures, spot/perp

Responsibilities:

— Build and own management reporting — independently, from week one
— Configure and maintain dashboards for real-time operational monitoring with alerting
— Audit existing dashboards and correct inaccurate metrics — including restoring broken monitors
— Independently define KPIs: proposes the structure, does not only execute tasks
— Formulate data requirements and pass requests to the tech team
— Support the reporting cycle (daily / weekly / quarterly) with direct interaction with desk heads
— Document calculation methodology and standardise metric definitions

It will be a plus:

— Experience working with market makers or institutional liquidity providers
— Familiarity with major CEX platforms (OKX, Binance, Bybit)
— Experience integrating external market datasets

Working conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.

Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 22 business days of paid leave.
— Additional days off for national holidays.
— Health insurance.

Umbrelly.Cloud is a B2B US product company.
 
Our mission is to help businesses which use AWS reduce their cloud bill & provide world-class technical support. Umbrelly is an Official Advanced Tier Partner of AWS, and currently serving 100+ enterprises & startups from US, EU and other Tir 1 countries. 

Our product is useful for the clients, we have excellent reviews from the customers and great reputation as an AWS Partner. On average clients stays with us 3+ years. 

It's easy to market & sell, cause it's 100% free for the customers. Our product is free for clients, since our monetisation comes from AWS for providing technical support and serving their customers. Customers get guaranteed results working with Umbrelly. 

We are looking for a founding Head of Sales / CBDO who will scale the company from 100 to 1000 customers. 

You will start your work with hands-on experience and talk with customers, run demo calls and close deals yourself. After you will build the sales department from scratch.

We believe Umbrelly's product should be distributed as wide as possible, so businesses no more waste their budgets on unused AWS resources & cloud waste, and instead use money which Umbrelly save them to grow their businesses.

What We Expect from a Founding Head of Sales:

• 3+ years B2B sales experience, with practical experience closing deals with English-speaking customers.
• Build scalable foundation to scale velocity of sales from 100 to 1000 customers: upgrade presentation, pitch, script and identify patterns which works to achieve 30%+ conversion from demo to deal. 
• Do sales yourself first: Our first clients come from founder-led sales, so we logically expect Head of Sales / CBDO to taste the process first, before expanding the team. 
• A structured approach to sales. We sell a "mono-offer", proven product and believe in following sales scripts and patterns that work rather than reinventing the process for every prospect from scratch. At the same time, we don’t sell to robots - you need to follow the pattern and adopt it for each customer. 
• A proven track record you can demonstrate with numbers. During the interview, we’ll expect you to discuss your previous results clearly: how many revenue you bring, over what period, your and your team conversion rates, average deal size, sales cycle, and other relevant metrics. Knowing the numbers is the must. 
• Intermediate+ English, both written and spoken. You should be comfortable communicating with customers, running calls, writing follow-ups, and handling sales conversations in English.
   

Ultimately, we’re looking for someone who is consistent, result-oriented, and focused on one thing: scale our company from 100 to 1000 customers.

Why Umbrelly is a Great Place to Work and Grow: 

• Base salary + uncapped Comissions & Bonus. The more revenue you bring, the more you earn. Simple. 
• Clear career growth. If you’re ambitious and consistently deliver strong results for 6 months, you’ll have an opportunity to get options & equity compensation. 
• Proven product-market fit. Our model has been working successfully for 3+ years, with 100+ B2B customers closed to date.

• Experienced leadership. Umbrelly.Cloud is run by an experienced C-level team and backed by prominent investors.

  
  Apply for the vacancy and open your contacts on djinni, let's talk! 

Role Overview

We are seeking a highly organised and detail-oriented Casino manager to support the day-to-day running of our online casino. The ideal candidate will have hands-on experience working with the SoftSwiss CMS, with a strong focus on building and managing game sections, tournaments, promotional pages, and all ongoing CMS content updates. In addition, this role plays a key part in coordinating cross-functional operational workflows, ensuring smooth collaboration between Design, Content, Marketing, CRM, and Development teams to deliver projects and campaigns efficiently.

Key Responsibilities

SoftSwiss CMS Management

• Create, update, and optimise game categories, lobbies, landing pages, and tournament pages within the SoftSwiss CMS.
• Upload and configure new game releases, including metadata, tags, artwork, and provider assets.
• Implement and maintain promotional content, banners, and dynamic components across the site.
• Ensure all onsite content is accurate, up-to-date, and aligned with brand and regulatory guidelines.

• Troubleshoot and resolve CMS-related issues in collaboration with technical teams.

   

Operational Project Coordination

• Support the planning and execution of casino campaigns, tournaments, new feature rollouts, and product updates.
• Coordinate workflow between Design, Content, Development, Marketing, CRM and other stakeholders to ensure timely delivery.
• Maintain operational calendars, deadlines, and documentation to ensure smooth campaign production.
• Track tasks, identify blockers, escalate issues, and ensure projects meet quality standards.
• Assist with QA of onsite changes, ensuring all updates are functional and visually correct before go-live.

Production Flow & Process Management

• Oversee the end-to-end production cycle for content and campaign assets.
• Gather requirements, create briefs, and organise task allocation for relevant teams.
• Ensure that all assets, copy, and technical elements are delivered according to spec and integrated correctly in CMS.
• Identify opportunities to improve workflows, documentation, and inter-team communication.

Cross-Department Collaboration

• Work closely with CRM on promotional setups and segmentation requirements.
• Coordinate with Marketing on campaign timelines, messaging, and creative needs.
• Liaise with Development for CMS improvements, bug fixes, or new feature requests.
• Partner with Design to ensure creative assets follow brand and platform guidelines.
• Align with Compliance to ensure content meets regulatory standards.

Skills & Experience Required

• 1–3+ years experience in online casino operations, CMS management, or similar role.
• Hands-on experience with SoftSwiss CMS (or other casino platforms) is highly desirable.
• Strong understanding of casino verticals: games, providers, tournaments, promotions.
• Excellent organisational and multitasking abilities.
• Experience coordinating cross-functional teams.
• Strong attention to detail and quality assurance mindset.
• Ability to work in a fast-paced environment with tight deadlines.
• Basic technical understanding (HTML, CMS structures, asset formats) is a plus.
• Familiarity with project/task tracking tools (e.g., Jira, Asana, Trello).

Personal Attributes

• Proactive and solution-oriented.
• Strong communicator, both written and verbal.
• High ownership and accountability.
• Thrives in structured processes but flexible with real-world challenges.
• Team-player with a collaborative mindset.

What We Offer

• Opportunity to work in a dynamic, fast-growing online gaming environment.
• Cross-department exposure and growth opportunities in casino operations and product.
• Competitive package.
• Supportive team culture and development-focused environment.

Kick-Start Your Career in Tech & Business—Join Logivations!

Love exploring new ideas, discovering new companies, and connecting with people? Curious about Digital Twins, Machine Learning, and Artificial Intelligence?

At Logivations, we use these cutting-edge technologies every day. Our software solutions support leading companies such as adidas, Amazon, Daimler, DHL, and Migros and are used by more than 30,000 users worldwide.

We are looking for a Market Research Agent in Lviv to join our friendly, international team. This is an excellent opportunity for students, recent graduates, and motivated junior professionals—including women interested in entering the technology sector—to gain practical experience and build a promising career in tech and business.

Why You’ll Love This Role

Learn by Doing: Gain practical experience in researching companies and markets, managing business data, using AI tools, and communicating with international clients.

AI-Driven Work: Learn how to use Artificial Intelligence to automate recurring tasks, improve research processes, and work more efficiently.

Collaborative Environment: Join a supportive team that values initiative, new ideas, and personal development.

Career Growth: Develop highly relevant skills in a global technology company working with AI, Digital Twins, and logistics solutions.

International Exposure: Interact with international colleagues and customers while strengthening your communication and language skills.

Flexible and Trust-Based: Benefit from flexible working hours and a trust-based working environment that supports a healthy work-life balance.

Who We’re Looking For

English Skills: You have at least an intermediate level of English and are comfortable using English in your daily work.

German Is an Advantage: German language skills are beneficial but not mandatory.

Confident with AI Tools: You are comfortable working with modern AI tools such as ChatGPT, Claude, and Gemini, or you are highly motivated to become proficient in using them.

Automation Mindset: You understand that AI can be used not only to generate content, but also to automate recurring tasks, structure information, accelerate research, and improve everyday workflows.

People Person: You enjoy researching online, networking, communicating with people, and building professional relationships.

Quick Learner: You can quickly understand new tools, technologies, business models, and concepts.

Team Player: You are reliable, organized, and eager to contribute to an international team.

Analytical Mind: You can identify patterns and trends, evaluate information critically, and keep data accurate and up to date.

Your Day-to-Day

Market Research: Identify interesting companies, industries, and business opportunities around the world and maintain our prospect database.

AI-Supported Research: Use tools such as ChatGPT, Claude, and Gemini to support company research, analyze information, structure results, and increase the quality and speed of your work.

Process Automation: Identify repetitive activities and help develop practical AI-based workflows to automate or simplify them.

Customer Communication: Assist in establishing and maintaining contact with existing and potential clients.

Social Networking: Help promote our company, technologies, and projects through professional social media channels.

CRM Management: Keep our CRM data accurate, complete, structured, and up to date.

Trend Spotting: Monitor emerging business trends, technologies, markets, and competitor activities.

What We Offer

Innovative Projects: Work with advanced business and technology solutions used by leading global companies.

Competitive Pay in Euros: Receive attractive compensation that reflects the requirements of the position and your contribution to the team.

Flexible Working Hours: Combine your work with studies, personal responsibilities, or other commitments in our trust-based culture.

Professional Growth: Build practical skills in market research, international business, CRM management, AI-supported workflows, and process automation.

Hands-On AI Experience: Learn how modern AI tools can be applied productively in real business processes.

International Collaboration: Work closely with colleagues in Lviv and Munich and communicate with customers and partners around the world.

Ready to Grow with Us?

We welcome motivated applicants who are curious, reliable, and eager to learn—especially students, recent graduates, junior professionals, and women looking to start or develop their careers in technology and international business.

Join Logivations and help us shape tomorrow’s technologies—today.

Full Remote·Countries of Europe or Ukraine·2.5 years of experience·English - B2·Fintech

We’re looking for a proactive Senior Outbound SDR Lead to support our sales team by building and managing outbound pipeline.

This role is ideal for someone who understands outreach mechanics, is comfortable with volume, and wants to grow into a sales-focused role.

What You’ll Do

• Run high-volume outbound outreach (LinkedIn, email, etc.)
• Identify and research potential leads (founders, decision-makers, heads of departments)
• Personalize outreach messages based on ICP and context
• Manage follow-ups and keep pipeline active
• Manage and update CRM records, spreadsheets, and follow-up queues
• Track outreach performance (reply rates, conversions)

• Support the team with lead research and data enrichment

   

You’re a Great Fit If

• You have experience in outreach / lead generation / SDR support
• You’re comfortable working with outreach targets and volume
• You know how to research and personalise messages
• You can balance speed and quality in execution
• You’re structured, organised, and consistent in daily work

• You work independently and proactively improve workflows

   

Required Skills

• Strong written English (Upper-Intermediate+)
• Experience with outbound outreach or lead generation
• Ability to manage pipelines, follow-ups, and structured workflows
• Confidence working with Google Sheets / CRM systems

• Attention to detail and consistency

   

Nice-to-Have

• Experience with cold email tools (Apollo, Lemlist, Instantly, etc.)
• Familiarity with LinkedIn Sales Navigator
• Basic understanding of B2B sales funnels
• Experience with automation tools (Zapier, Make)
• Experience using AI tools (ChatGPT, etc.) for outreach

• Experience working with US / EU markets

   

With Us You’ll Have

• Fully remote and flexible working schedule
• Performance-driven compensation (hourly or mission-based)
• Fast-moving, no-micromanagement startup environment

Type: Full-time 

English Level: B1 

Polish Level: B2/C1 (Mandatory: Fluent spoken Polish for daily communication)

Position Overview

We are looking for an experienced Senior Backend Magento Developer to lead the technical architecture, custom module development, and system integrations for scalable e-commerce solutions across Poland and the EU market.

In this role, your primary focus will be pure backend development—architecting complex business logic, optimizing database queries, and integrating third-party systems—while maintaining active daily communication with Polish-speaking stakeholders and an international technical team.

Key Responsibilities

• Backend Architecture & Development: Design, build, and maintain complex, scalable backend modules and extensions for Magento 2 / Adobe Commerce following Magento Best Practices.
• API & System Integrations: Develop and optimize REST and GraphQL APIs to seamlessly integrate Magento with external systems (ERP, CRM, WMS, PIM, payment gateways, and delivery providers).
• Performance Tuning & Optimization: Profile server-side execution time, optimize MySQL queries, configure caching mechanisms (Redis, Varnish), and manage search engines (Elasticsearch / OpenSearch).
• Code Review & Mentorship: Conduct thorough code reviews, enforce coding standards, and support mid-level backend developers.

• Technical Communication: Participate in daily standups, backlog refinement, and technical discussions in Polish with local client representatives and in English with the broader project team.

   

Key Requirements

1. Technical Skills (Hard Skills):

• Experience: 5+ years of commercial PHP development, with 3.5+ years focused on Magento 2 backend.
• Magento Core: Deep understanding of Magento 2 backend architecture (Dependency Injection, Plugins/Interceptors, Events/Observers, Repositories, Declarative Schema).
• Databases & Caching: Strong proficiency in MySQL/MariaDB schema design & query optimization, Redis, Varnish, and Elasticsearch / OpenSearch.
• APIs: Extensive experience building and consuming RESTful APIs and GraphQL interfaces.
• DevOps & Tools: Proficient with Git, Docker, Composer, Linux environments, and CI/CD workflows (GitLab CI / GitHub Actions).

• Certifications: Adobe Certified Professional / Expert / Master (Adobe Commerce Developer) is a strong plus.

   

2. Language & Soft Skills:

• Spoken Polish (Mandatory): B2/C1 level. Ability to conduct technical calls, explain complex architecture, and collaborate smoothly with Polish-speaking clients and team members.
• English: B1+

• Problem-Solving: Proactive mindset with strong problem-solving skills and the ability to break down complex business requirements into clear technical tasks.

   

Recruitment Process

1. Recruiter Call (20 mins) — Initial screening and Polish/English language check.
2. Technical Interview (60–90 mins) — Deep dive into Magento 2 backend architecture, API design, database profiling, and real-world scenarios with our Lead Architect.

Requirements:

3+ years of industry experience

Good analytical skills

In-depth knowledge of different testing methodologies, testing types and testing techniques

Web-testing experience

API-testing experience

Experience with browser Dev Tools

Strong knowledge and experience with HTTP, Web-services (SOAP/REST)

Strong knowledge and experience with MySQL (preferred) or MSSQL databases

Knowledge of HTML, CSS, JavaScript

Knowledge of data formats: XML, JSON, CSV.

Experience in test design, test planning, preparing test documentation

Ability to communicate in English (B2+)

Experience with bug tracking systems. Jira will be a plus.

Experience with test management systems.

We offer:

High salary based on your skills and experience

Flexible schedule if needed (we work 11-19)

Join One of the Fastest-Growing Online Education Companies in the World

At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.

Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.

Now we're looking for an experienced Lead Retention Specialist to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue. If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.

This is a full-time, remote role with a working schedule of 9:00 AM to 6:00 PM EST.

Why This Role Is Different

At ELVTR, customer relationships don't end after enrollment—they're just beginning. As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.

You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.

You'll Love This Role If You:

• Enjoy solving complex customer challenges with creative solutions
• Thrive in a fast-paced, KPI-driven environment
• Are an exceptional negotiator who can create win-win outcomes
• Love using data to improve processes and business performance
• Enjoy coaching others and sharing best practices
• Are highly organized and take ownership of your work
• Communicate confidently with customers and cross-functional teams
• Believe outstanding customer experiences drive long-term business success

What You'll Do

• Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience
• Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions
• Recover overdue installment payments by proactively engaging customers and resolving billing-related issues
• Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances
• Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams
• Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes
• Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention
• Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives
• Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards
• Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience
• Identify opportunities to automate retention processes and improve operational efficiency
• Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses

What We're Looking For

• 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role
• Excellent English communication skills, both written and spoken
• Proven experience supporting customers in the US market
• Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue
• Experience managing refund requests, payment recovery, billing issues, and installment collections
• Ability to navigate difficult customer conversations with empathy while protecting company interests
• A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement
• Strong ownership, problem-solving, and decision-making skills
• Excellent organizational skills and attention to detail
• Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams
• Previous leadership, mentoring, or process improvement experience is a strong plus

Nice to Have

• Experience in the online education or EdTech industry
• Experience in high-ticket B2C sales environments
• Previous experience leading or mentoring a retention team
• Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems
• Experience working with subscription or installment payment models
• Knowledge of billing operations, chargebacks, and payment recovery processes
• Experience analyzing customer retention metrics to drive business improvements
• Comfortable working in a fast-paced, performance-driven environment
• Experience collaborating across Sales, Finance, Product, and Customer Success teams
• Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms

What We Offer

• Competitive Compensation:Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally
• Learn and Grow:Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies
• Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team
• Health & Wellbeing:Gym membership reimbursement,Mental health support, Generous paid vacation allowance

Why Join ELVTR?

• Make an Impact:Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.
• Grow Your Career:We're committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.
• Join a Winning Team:Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.

Ready to Help Shape the Future of Online Learning?

If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.

Apply today and become part of ELVTR's next chapter of growth.

ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.

Keep IT operations seamless. Build structure. Drive automation.Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced ITSM Engineer / System Administrator who’s ready to take ownership of our internal SaaS ecosystem, cloud services, and corporate network infrastructure.
This role is about building reliable internal IT processes, supporting cloud environments, managing access lifecycle, and driving automation across tools like Google Workspace, Atlassian, and Slack. If you enjoy bringing structure to IT operations and continuously improving systems — let’s talk.

Your key responsibilities will include:

– Managing user lifecycle and access control across corporate systems.
– Handling requests and incidents via HelpDesk.
– Providing remote technical support (AnyDesk, TeamViewer, etc.).
– Administering Google Workspace, Atlassian, Slack (configuration, integrations, automations).
– Supporting and managing cloud environments (AWS, GCP, DO).
– Supporting VPNs, firewalls, Wi-Fi networks, VLANs, routing.
– Managing DNS zones, domain configuration, SSL, and related troubleshooting.
– Configuring and monitoring networking devices (routers, switches, access points).
– Enforcing IT security best practices (least privilege, MFA, access audits).
– Maintaining inventory of IT hardware, services, subscriptions, and licenses.
– Building automations and integrations between internal services.
– Continuously improving IT operations processes.

It’s a match if you have:

– 2+ years of experience as an IT Administrator / ITSM Engineer / System Administrator.
– Strong knowledge of Google Workspace, Slack, and Atlassian administration.
– Experience with Jira Service Management (JSM) and remote support tools.
– Basic administration experience with AWS/GCP/DO.
– Solid understanding of networking: VPN, Firewalls, Wi-Fi, DNS management, VLAN, routing.
– Experience with asset management, licenses, and procurement processes.

Nice to have:
– Experience with automation in Slack and scripting (Bash/Python).
– Experience with MDM solutions.
– Experience with VDI solutions.
– Understanding of ISO27001 / SOC2 requirements.

What we offer:– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
Let’s build stable, secure, and scalable IT infrastructure together.


 Send over your CV now — we’d love to get to know you better!

We're seeking a talented .NET Developer to help shape the future of blockchain technology in innovative startup. If you're ready to make a real impact in a cutting-edge industry, we'd love to hear from you!
 

Core Competence:
 

• At least 2 years of professional experience in software development with a strong foundation in C#, ASP.NET Core, and Entity Framework.
• Proficiency in managing IIS, MS SQL, Visual Studio, and Docker environments.
• Familiarity with ODBC, LINQ, NUnit, xUnit, NuGet, and RESTful APIs, alongside Git for version control.
• Sound understanding of client-side and server-side architectures.
• Strong analytical thinking, with a structured, math or engineering-oriented mindset and a focus on delivering results.
   

Preferred Qualifications:
 

• Knowledge of ReSharper, experience with Azure, and familiarity with NoSQL databases.
• Experience with AWS and Linux system administration is an asset.
• Active participation in hackathons demonstrates innovative thinking and problem-solving skills.
• Upper-intermediate level of English for clear and effective communication in a global team.
   

What We Offer You:
 

• Competitive Compensation: Your skills and experience will be rewarded with a salary aligned with industry standards and your career ambitions.
• Innovative Work Environment: Be part of a forward-thinking FinTech startup with a culture of continuous learning, including tech talks and participation in hackathons.

• 20 paid vacation days, 3 paid sick days, and a flexible schedule for work-life balance.

   

Dwarf Engineering is a Ukrainian junior manufacturer that covers the full cycle of development and production of autonomous systems for the front lines. We are a team of punks and hackers in the military technology field developing autonomy modules for robotic systems.
We're missing: a skilled C++ Engineer with 2+ years of experience who's excited to work on physics-related systems.

Required skills:

• 2+ years of professional experience in C++ and related libraries/frameworks;
• Strong background in mathematics and physics;
• Hands-on experience with 3D objects, or at least working knowledge of key concepts such as vertices, normals, and matrix transformations;
• Experience developing image or video processing algorithms;
• Solid understanding of OOP principles and design patterns;
• Proficiency in Linux;
• Experience with Git, Docker, and CI/CD pipelines;

Will be a plus:

• Knowledge of CV/AI libraries: Familiarity with popular computer vision or machine learning frameworks such as OpenCV, TensorFlow;
• Experience with Unreal Engine is a strong advantage.
   

👾 In this raid, you'll be responsible for:

• Designing, developing, and tuning object detection and tracking algorithms for robotics control;
• Participating in real-world validation and testing of vision-based models;
• Preparing detailed reports on algorithm performance and development progress.
   

👾 We offer:

• Official employment from day one;
• Military record assistance and legal support;
• Timely salary payments;
• Corporate lunches;
• Professional growth within a startup environment and a young, dynamic team;
• Ergonomic, height-adjustable desks;
• Office equipped with a generator and a stable internet connection.