Jobs at Djinni

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.
 

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
• Willingness to work shifts and be available outside standard hours for VIP client needs
   

NICE TO HAVE:

• Knowledge of German, Spanish, French or other additional languages
• Understanding of sports betting products and player behavior
• Experience working with different back-office/admin systems
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for an Embedded Linux Engineer to design, develop, and maintain customized Embedded Linux distributions using the Yocto Project. You will work closely with hardware, firmware, and application teams to deliver stable, secure, and production-ready Linux images for embedded devices.
 

Responsibilities

• Design, build, and maintain Yocto-based Linux distributions
• Create and maintain BSP layers, recipes, and image configurations
• Integrate and customize bootloaders and Linux kernel
• Optimize build times, image size, and system performance
• Debug build and runtime issues (BitBake, kernel, userspace)
• Integrate device drivers, middleware, and third-party packages
• Ensure compliance with licensing (GPL, LGPL, OSS)
• Support CI/CD pipelines for automated builds
• Collaborate with hardware, QA, and software teams
• Maintain technical documentation
   

Requirements

• Solid knowledge of Embedded Linux architecture
• Proficiency in build automation tools: Autotools, Make, CMake, Ninja, Meson
• Proficiency in scripting: Bash, Python
• Advanced knowledge of C & C++
• Hands-on experience with Linux kernel configuration and debugging
• Familiarity with cross-compilation toolchains
• Experience working with ARM-based platforms
• Knowledge of Git and collaborative development workflows
• Ability to debug low-level system issues
• Willingness to learn and work with the Yocto Project / OpenEmbedded
   

Nice to Have

• Strong experience with Yocto Project / OpenEmbedded
• Experience with BSP bring-up on new hardware
• Experience with Buildroot or other embedded build systems
• Familiarity with secure boot, OTA updates, or SWUpdate / RAUC / Mender
• Understanding of real-time Linux (PREEMPT_RT)
• Experience with CI systems (Jenkins, GitLab CI, etc.)
   

Will be a Plus

• Open-source contribution
• Kernel drivers development
• System and kernel profiling
   

Education

• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Electronics, or a related field
• Or equivalent practical experience
   

What We Offer

• Opportunity to work on cutting-edge embedded products
• Competitive salary and benefits
• Flexible working model (remote / hybrid / onsite)
• Professional growth and learning opportunities
• Collaborative and engineering-focused culture

Responsibilities:

● Setup, maintain and troubleshoot S2S postbacks between: ad networks (Native, Push, Pops, Google, UAC, Meta, DSPs);
● MMPs (AppsFlyer, Adjust);
● Internal systems / CRM / affiliate platforms;
● Implement and validate conversion events:
● Install, registration, FTD, sales, deposit, revenue, custom events;
● Ensure data accuracy and consistency between traffic sources, trackers and brands;
● Debug missing / duplicated / delayed postbacks;
● Work with event mapping, attribution windows, deduplication logic;
● Support marketing launches from a technical tracking side;
● Monitor postback logs and investigate discrepancies;
● Coordinate with marketing, product and dev teams;
● Document postback schemas and integration logic.
● Work with dating vertical

Requirements:
• Proven experience with S2S postback integrations
 Strong understanding of:
• HTTP / HTTPS
• GET / POST requests
• macros, tokens, parameters
 Hands-on experience with:
• AppsFlyer / Adjust (mandatory)
• Google UAC / Meta attribution/ Native adds logic
 Understanding of iGaming metrics:
• FTD, deposits, sales, GGR, revenue events
• Ability to debug using logs, test events, test traffic
• Attention to detail and data accuracy

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.

We are looking for a Senior Backend Developer to join our team. If you are passionate about high-load systems, solving complex engineering challenges, and working with modern tech stacks, this is the place for you.

Tech Stack: PHP 8, Laravel, MySQL, ClickHouse, Redis, Docker, AWS, SQS, WebSockets, Sentry, NewRelic.

Your Responsibilities:

You will be responsible for the core logic of our platform, focusing on speed, scalability, and stability.

• Core Development: Design and maintain high-load services and platform modules using PHP 8 and Laravel.
• Architecture & Quality: Write reliable, well-tested code. Participate in architectural decision-making and ensure technical stability.
• Feature Ownership: Take full ownership of your features from coding to release. You will deploy to the dev environment and perform sanity checks to ensure functionality before handing tasks over to our dedicated QA team for deep testing.
• Performance: Optimize database queries, implement caching strategies, and manage async processes/queues.
• Integrations: Build complex integrations with external services (payment providers, game aggregators, analytics) via REST and WebSockets.
• Documentation: Maintain up-to-date technical documentation for APIs (Swagger/OpenAPI), services, and architectural decisions.
• Cross-Functional Collaboration: Partner with the DevOps team to optimize delivery pipelines and work alongside Product & Analytics teams to implement scalable data processing solutions.

• Testing: Create automated tests (unit, integration, feature) to ensure the quality and stability of your code.

   

What we expect from you:

• Experience: 4+ years of commercial experience as a PHP Backend Developer.
• Framework Expertise: Deep understanding of Laravel and its ecosystem.
• Database Skills: Strong knowledge of SQL (MySQL/PostgreSQL), query optimization, and working with large volumes of transactional/analytical data.
• API & Protocols: Experience with HTTP, REST, WebSockets, and complex API integrations.
• Async & Queues: Experience with message brokers (SQS, RabbitMQ, or similar).
• Infrastructure: Practical experience with Docker and Linux environment.

• Observability: Familiarity with logging, metrics, and tracing (Sentry, NewRelic, DataDog, ELK, etc.).

   

It will be a plus

• AI-Assisted Workflow: Experience with AI coding tools. We welcome a smart approach to AI to streamline complex tasks, from architectural design to documentation, development, and code refactoring.
• Leadership Experience: Experience in a technical leadership role (Tech/Team Lead, Mentor, Buddy) — sharing knowledge and guiding less experienced team members.
• Tech Breadth: Experience with Golang, Node.js, DDD (Domain-Driven Design).

• Analytics: Experience with analytical databases like ClickHouse.

   

What we offer

We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: No tech troubles — a MacBook and all necessary equipment are provided for use to ensure comfortable and efficient work.
• Learning & Development: It is a pleasure for us to watch you grow. We cover your learning costs (courses, conferences).
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).

• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

   

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team! 

About Us

We are a tech startup creating and managing digital AI models for Tier-1 markets, primarily the US and Europe.

We have advanced generative AI pipelines and a well-established technical infrastructure in place. We are currently entering an active scaling phase and expanding our Traffic R&D team.

We are looking for a smart and highly motivated enthusiast who is genuinely interested in AI models and their monetization. Your mission will be to take ownership of one specific traffic source — for example, Twitter/X — understand its algorithms inside out, and build a systematic traffic acquisition engine around it.

Why This Role Is Different

You will not be joining a fully built system — you will help create one.

The project CEO will provide you with the necessary resources, testing budgets, access to private training programs, and consultations with specialized industry experts.

What we expect from you: strong analytical thinking, hands-on execution, and the ambition to take full ownership of an entire traffic acquisition channel.

What You’ll Be Doing

* Research & Development: Complete specialized training programs funded by the company, study private communities and industry forums, and turn new knowledge into practical experiments.

* Hands-on Account Management: Initially manage networks of accounts through anti-detect browsers, warm up profiles, publish content daily, and interact with audiences while maintaining natural, human-like account activity.

* Technical Setup: Work with proxies, social platform limitations, account infrastructure, and methods for minimizing shadow bans and account restrictions.

* Analytics: Track conversion data, identify profitable traffic funnels and content formats, and determine which approaches generate the strongest audience response.

* Scaling: Once a manual traffic funnel proves profitable and repeatable, help transfer the workflow into automated systems using scripts and AI agents.

Who We’re Looking For

* Strong interest in the AI creator space: You understand or actively follow the virtual creator / AI model market, keep up with industry trends, and are interested in its monetization opportunities.

* Technical mindset: You already know — or can quickly learn — how anti-detect browsers, mobile proxies, User-Agents, cookies, and account infrastructure work.

* English: Confident B2+ level. You should be comfortable reading Western forums and communicating with English-speaking audiences on behalf of a digital creator.

* Autonomy: You do not wait for someone to explain every step. If an account gets banned, you investigate the reason, research possible solutions, suggest a new approach, and test it.

A Major Plus, But Not Required

Successful experience in traffic acquisition / affiliate marketing in grey-area or dating-related verticals, particularly with traffic sources such as:

Reddit, Twitter/X, Tinder, Badoo, Bumble, and Snapchat.

Experience working with Instagram, Threads, TikTok, or YouTube algorithms will also be a strong advantage.

What We Offer

* Work format: Fully remote, full-time.

* Compensation: Fixed salary + KPI-based performance bonus.

* Resources: Testing budgets, paid training, infrastructure, and access to external industry expertise.

* Career growth: Once you identify a profitable traffic funnel and successfully scale it, you will have the opportunity to grow directly into a Traffic Team Lead role and build your own team around that specific traffic source.

If you are excited about AI models, traffic acquisition, experimentation, and building new growth channels from scratch, we would be happy to hear from you.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we're on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That's exactly the kind of teammates we want on board.

Solidgate is part of Endeavor — a global community of the world's most impactful entrepreneurs. We're proud to be the first payment orchestrator from Europe to join — and to share our expertise within a network of outstanding global companies.

About the Team and Role

You'll join the Core team — the team responsible for the services that sit at the heart of Solidgate's payment processing. Core services define what a payment is, integrate with numerous internal services for correct routing, run antifraud checks, and process payments through providers, covering card payments as well as Apple Pay and Google Pay. This is the critical path for every payment on the platform, so the team's work directly defines the reliability and speed of the whole system.

The team is actively growing new functionality, supporting existing services, working down technical debt, and maintaining an SLO of 99.99%+ across all of its services. The stack is built around high-load, low-latency requirements: a microservices architecture with Kotlin as the primary language, Protobuf RPC over Buf/Connect, PostgreSQL as the main database, and Kafka for asynchronous processing, with fully automated production deployments and an advanced monitoring and observability setup. Infrastructure is continuously improved by a dedicated platform team, with IaC ensuring transparent, reproducible, and scalable management.

Your team — Product Manager, Tech Lead (Backend), three Backend Software Engineers (Senior), one Frontend Software Engineer (Middle), AQA Engineer, and System Analyst.

What you'll own

Your focus will be on:

• taking part in product decisions across the full development lifecycle
• designing and developing backend functionality for our products
• collaborating with other teams to build reliable solutions for payment processing
• improving the performance, scalability, quality, and reliability of our systems

You'll grow from feature-level tasks toward owning a dedicated service or domain, taking part in the team's design and technical decisions.

You're a great fit if you have

• 3+ years of experience with Java
• Confident hands-on experience with SQL databases (PostgreSQL/MySQL)
• Experience designing reliable, scalable systems
• Experience with distributed systems
• Experience with cloud environments (AWS/GCP)
• Technical/computer science-related degree
• 2+ years of active hands-on use of AI tools

Nice to have

• Experience with Kotlin
• Fintech experience and experience with high-load, complex systems
• Observability/Alerting tools (Prometheus, Grafana)
• Infrastructure as Code (Terraform)
• Message brokers (Kafka/SQS/RabbitMQ)

Why Solidgate?

High-impact role. You'll work at the very core of our payment processing — the critical path for every transaction, including Apple Pay, Google Pay, and card payments.

Great product. We've built a fintech powerhouse that scales fast. Solidgate isn't just an orchestration player — it's the financial infrastructure for modern Internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax — we've got it covered. We hold financial licenses in key regions and are a direct Visa & Mastercard partner and sub-reseller (top 5 globally).

Massive growth opportunity. Solidgate is scaling rapidly — this role will be a career-defining move.

Top-tier tech team. Work alongside our driving force — a proven, results-driven engineering team that delivers.

Modern engineering culture. TBDs, code reviews, solid testing practices, metrics, alerts, and fully automated CI/CD.

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow's fintech needs your mindset. Come build it with us.

🫂 Know top talent? We're always on the lookout. Refer someone for our role, and if they get hired, there's a bonus waiting for you — simple as that.

About us:
Farsight Vision develops AI-powered geospatial intelligence solutions for defence and security operations. The platform transforms raw aerial and sensor data into real-time 3D environments, actionable analytics, and AI-assisted operational scenarios, enabling enhanced situational awareness, mission planning, and faster decision-making for both human operators and autonomous systems. We operate at the intersection of geospatial data, computer vision, and defense operations – and if that interests you, read on.

Responsibilities:
- Design, develop, and deploy production-ready computer vision algorithms for image and video analysis in GIS-related applications
- Build end-to-end perception pipelines – data collection, preprocessing, model development, deployment, and monitoring
- Integrate CV components into operational products in close collaboration with cross-functional engineering teams
- Optimize algorithms for performance, reliability, and scalability in real-time and resource-constrained environments
- Develop and deploy Visual Place Recognition (VPR) systems for geo-localization and scene understanding tasks
- Implement and optimize CV algorithms on embedded and hardware-accelerated platforms, ensuring stable and efficient inference at the edge
- Process and analyze large-scale datasets for model training, validation, and continuous improvement
- Diagnose and resolve complex issues across computer vision applications in production
- Contribute to internal research, exploring emerging techniques in image synthesis, manipulation, and applied ML.

Requirements:
- Expert-level Python – this is our primary engineering language. You must be comfortable writing clean, efficient, production-quality Python code
- 5+ years of hands-on experience in computer vision and applied machine learning
- Deep working knowledge of core CV and ML libraries: OpenCV, PyTorch, TensorFlow, and related tooling
- Solid understanding of machine learning, deep learning, and model development workflows end-to-end
- Hands-on experience with Visual Place Recognition (VPR) algorithms and techniques, including descriptor-based retrieval, sequence matching, and localization under varying conditions
- Proven ability to port, optimize, and run CV/ML models on embedded devices and edge hardware (e.g., NVIDIA Jetson, Raspberry Pi, or similar platforms)
- Proven experience with image processing, model training, and evaluation methodologies
- Ability to translate research into reliable engineering outputs with minimal supervision
Bachelor's or Master's degree in Computer Science, Artificial Intelligence, or a related field – or equivalent demonstrable experience
- Strong analytical thinking and clear communication in a cross-cultural, fast-moving team.

Would be a plus:
- Experience with graphics APIs: OpenGL, OpenGLES, or Direct3D
- Background in graphical algorithms, 3D rendering, or computational geometry
- Familiarity with embedded systems or hardware-accelerated proces

Product: iGaming Platform (Casino & Sports Betting)
Market: India, 2 brands
Reporting to: CRM Lead
 

About the Role

We are looking for a Direct Channels Manager to own and develop our direct communication channels: SMS, WhatsApp, Telegram, and Push.

This is a hands-on role combining vendor management, technical integrations, and channel operations. You will source and negotiate with providers, test routes, manage API integrations via Smartico, and monitor channel performance, costs, and stability.

Key Responsibilities

Provider Management

• Source and evaluate SMS, WhatsApp, and other channel providers.
• Compare pricing, coverage, throughput, route quality, and technical capabilities.
• Negotiate commercial terms and manage provider relationships.
• Test and benchmark routes and maintain a database of providers and results.
• Coordinate contracts with the legal team.

Technical Integrations

• Own provider integrations from the CRM/CVM side.
• Work hands-on with REST APIs, Postman, and webhooks.
• Test API requests, callbacks, and messaging flows.
• Configure webhooks and integrations in Smartico.
• Troubleshoot delivery and integration issues independently.
• Support native integrations and run technical and A/B tests before scaling.

Channel Operations & Performance

• Monitor channel performance daily through Smartico Data Studio, provider dashboards, and Firebase.
• Track delivery and fail rates and investigate issues when fail rate exceeds 10%.
• Monitor OTP routes, caps, alerts, and abnormal traffic.
• Control messaging costs, provider balances, invoices, and channel budgets.
• Identify opportunities to improve deliverability and reduce costs.

Incident Management

• Respond quickly to delivery failures, sender blocks, routing issues, and OTP attacks.
• Coordinate provider/route switching when required.
• Escalate critical issues to the CRM Lead and relevant teams.
• Provide reporting and post-mortems after major incidents.

Requirements

Must-have

• Experience with SMS aggregators and/or WhatsApp BSPs at high volumes.
• Hands-on vendor management experience, including sourcing, route testing, negotiations, and provider switching.
• Strong practical knowledge of REST APIs, Postman, webhooks, and API documentation.
• Ability to troubleshoot integrations independently without relying heavily on developers.
• Understanding of channel economics: cost → delivery → conversion → ROI.
• Experience with high-volume messaging and operational monitoring.
• English sufficient for daily communication with international providers.

Nice to have

• Experience in iGaming / Gambling / Betting.
• Knowledge of the Indian market.
• Experience with Smartico or similar CRM platforms.
• Experience with Telegram, Firebase Push, or IVR.
• Experience with OTP traffic and SMS pumping / artificial traffic prevention.

Success is measured by business impact — channel stability, delivery quality, cost efficiency, and revenue growth — rather than activity volume.

Please note: the interview process includes a practical task involving API / Postman work.

Meet Elbax! We make cool mobile apps, and people have downloaded our stuff over 50 million times. Our favorites to make? Photo/video editors.

We are looking for a proactive and detail-oriented Influencer Marketing Manager to help grow our mobile apps through TikTok creator partnerships.

Responsibilities:

• Search for relevant TikTok creators using TikTok One and other platforms.
• Find creators that match our target audience and budget.
• Prepare campaign briefs for creators.
• Reach out to creators and communicate with them throughout the collaboration process.
• Negotiate pricing and collaboration terms.
• Track conversations and maintain an organized outreach database.
• Coordinate with our marketing team to ensure campaigns launch smoothly.
   

Requirements:

• Experience with influencer outreach, creator partnerships, or digital marketing is a plus.
• Excellent written English.
• Strong communication and negotiation skills.
• Familiarity with TikTok and social media creators.
• Highly organized and able to manage multiple conversations at once.

What We Offer:

• Fully remote position.
• Flexible working hours (We are considering candidates for both full-time and part-time positions) 
• Long-term collaboration.
• Opportunity to work with a fast-growing mobile app company.

Elbax is a fast-growing IT company building digital products without borders. Day after day, our team of experts works tirelessly to ensure our web and mobile applications not only meet but exceed user expectations.

The Role & Our Philosophy

We are looking for an SEO Specialist with an Entrepreneurial Mindset. We need a Middle+/Senior expert who is ready to be "hands-on" at every stage: from deep competitor analysis and coding tasks to site deployment and AI pipeline configuration. You are the owner of the result, evaluating SEO success not just by rankings, but by business growth and bottom-line impact.

Key Responsibilities:

• End-to-End SEO Management: Take full responsibility for project promotion in Tier-1 markets.
• Technical Execution: Independently deploy WordPress sites, handle basic coding tasks, and perform comprehensive technical audits.
• Research & Strategy: Conduct deep competitor analysis, identify growth opportunities, and rigorously test SEO hypotheses.
• Content & AI: Develop content strategies, including hands-on generation and refinement of copy using OpenAI/Claude, and maintain strict quality control of search results.
• Link Building: Design link-building strategies, source high-quality donors, and manage link equity distribution.
• Analytics: Monitor performance via GA4 and Google Search Console with a sharp focus on ROI and conversion rates.

Our Expectations:

• Experience: 2+ years in the iGaming niche (mandatory) with a portfolio of verified successful cases from the past year. We are also open to candidates from other high-competition niches (Crypto, Essay, etc.).
• Entrepreneurial Spirit: The ability to make independent decisions, justify strategies, and take full accountability for outcomes.
• Tech Stack: Proficiency in Ahrefs, Semrush, Screaming Frog, and WordPress.
• AI-Native: Proven experience using OpenAI, Claude, and other AI tools to automate SEO workflows.
• Hands-on Approach: A willingness to dive deep into the details (code, copy, settings) rather than just delegating tasks.

What We Offer:

• Professional Freedom: Minimal bureaucracy—if an idea is sound, we implement it immediately.
• Resource Base: Access to all necessary premium services and tools.
• Performance-Driven: A transparent bonus system tied directly to your achievements.
   

Ready to build the future of SEO with Elbax?

If you combine technical expertise with entrepreneurial drive and are ready to deliver results for Tier-1 projects, we want to see your CV.

We will promptly review your experience and reach out to discuss the details. Join the Elbax expert team!

Join a high-impact cybersecurity project focused on protecting large-scale digital platforms from automated attacks and malicious activity. 

We are looking for a Senior DevOps/FinOps Engineer who is passionate about infrastructure optimization, cloud efficiency, and solving complex technical challenges in high-load environments.

You will become part of a highly autonomous engineering team working on infrastructure scalability, reliability, and cost-efficiency improvements for a mature production-grade platform. The role combines DevOps expertise, FinOps practices, and strategic collaboration with Product and Engineering stakeholders.

We at Sigma Software value ownership, proactive thinking, and technical excellence. This is an opportunity to influence infrastructure strategy directly while working alongside experienced professionals on a globally impactful cybersecurity solution.

CUSTOMER

Our Customer is a global cybersecurity company delivering advanced solutions that help organizations protect digital ecosystems, applications, and online services from sophisticated automated attacks, fraud, and malicious activity. Operating at large scale, the company focuses on improving online trust, security, and operational resilience across modern digital platforms.

PROJECT

The project is a high-load cybersecurity platform designed to safeguard applications and online services from malicious bot traffic and automated threats. The system operates within complex distributed environments and requires continuous optimization of infrastructure performance, scalability, and cloud spending efficiency.

You will work closely with Engineering and Product teams to identify technical gaps, improve infrastructure visibility, and drive cost optimization initiatives across production systems.

Key Technologies: GCP, Kubernetes, Terraform, FinOps, Infrastructure-as-Code, Distributed Systems

RESPONSIBILITIES:

• Develop a deep understanding of complex, high-traffic infrastructure systems and services
• Analyze distributed systems and legacy components to identify inefficiencies and optimization opportunities
• Build and maintain infrastructure cost visibility, including reporting pipelines and dashboards
• Identify and implement short-term and long-term infrastructure optimization initiatives
• Collaborate with Engineering and Product teams to present and drive technical improvements
• Own optimization initiatives end-to-end, from proposal to implementation and impact validation
• Improve infrastructure scalability, reliability, and operational efficiency
• Contribute to Infrastructure-as-Code and automation practices

REQUIREMENTS:

• At least 5 years of hands-on DevOps experience in high-traffic production environments
• Strong practical experience with FinOps, infrastructure cost optimization, and reporting
• Deep understanding of cloud infrastructure cost drivers and optimization strategies
• Experience presenting technical proposals and optimization initiatives to engineering leadership
• Solid hands-on experience with Google Cloud Platform
• Production experience with Kubernetes
• Practical experience with Infrastructure-as-Code tools, preferably Terraform
• Knowledge of observability and monitoring solutions
• At least an Upper-Intermediate level of English

WILL BE A PLUS:

• Experience working with multi-cloud environments
• Background in cybersecurity, fraud prevention, trust & safety, or application protection
• Experience with large-scale distributed systems

PERSONAL PROFILE

• Proactive and self-driven mindset
• Strong ownership and accountability
• Ability to work independently in high-autonomy environments
• Excellent communication and stakeholder management skills
• Strategic and systems-thinking approach
• Ability to balance short-term improvements with long-term technical strategy

We are currently transforming our sales function into a scalable, data-driven, AI- and automation-powered sales engine. We are looking for a Sales Manager who will be responsible for executing the company’s sales strategy through an AI- and automation-enabled sales system.

The role combines outbound campaign execution, AI-assisted prospect communication, lead qualification, sales calls, closing, and account management.

The person will work with strategy and campaign requirements provided by Marketing, use existing AI agents and automation workflows, apply commercial judgment to their outputs, and turn qualified opportunities into clients and long-term relationships.

Key responsibilities

• Execute outbound campaigns based on Marketing-defined strategy and requirements, owning campaign setup, execution, pipeline progression, conversion, and closing.
• Use AI and automation for prospect research, communication, qualification, replies, follow-ups, and repetitive sales activities. Review outputs critically and step in personally when human judgment, direct communication, or negotiation is needed.
• Orchestrate and improve AI agents by adjusting prompts, instructions, context, examples, and workflow logic. Identify opportunities for new agents or automations and create them independently when possible or work with the Automation team on more complex implementations.
• Conduct discovery and sales calls, understand client needs, present relevant staffing and recruitment services, handle objections and commercial discussions, and move opportunities toward closing.
• Manage client relationships after closing, coordinate handover to delivery, maintain regular communication, identify risks and changing needs, and look for repeat business and account expansion opportunities.
• Maintain accurate CRM and pipeline data, track agreed sales KPIs, and provide Marketing and Automation teams with feedback on lead quality, ICP accuracy, messaging, objections, market response, and workflow performance.

Required Competencies

• Minimum 3+ years of strong B2B service sales experience with international clients.
• Strong proficiency in English (C1 or strong B2 level) is required.
• Experience managing opportunities from outbound communication through qualification, sales calls, negotiation, and closing.
• Experience with LinkedIn and email outreach.
• Experience working with CRM systems and structured sales pipelines.
• Practical experience using Claude, ChatGPT, or similar AI tools in professional workflows.
• Ability to critically evaluate and improve AI-generated research, messages, replies, and recommendations.
• Ability to work with structured AI agents, automation, and no-code workflows.
• Strong commercial judgment and ability to adapt communication to each prospect and situation.
• Experience maintaining client relationships after closing.

Desirable Skills

• Experience with AI-enabled or highly automated sales processes.
• Ability to create and configure AI agents independently using prompts, instructions, context, tools, and workflows.
• Experience working with automation specialists or developers to improve sales workflows.
• Strong practical fluency with Claude, ChatGPT, Gemini, or similar LLMs.

Cultural Fit

• Ownership and accountability.
• Proactive, self-directed working style.
• Builder mindset.
• Comfort with high accountability and growth pressure.
• Honest, direct, and constructive communication.
• Collaborative, low-ego approach across functions.

WHO WE ARE 💫

Hi, we’re BetCare.

We are an outsourcing company specializing in multilingual customer support services within the iGaming industry. We provide comprehensive customer care solutions with a strong focus on sales performance, player conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are looking for a Customer Service Agent with at least Upper-Intermediate level of English language to join our international team and add more diversity into the mix.

In this role your main aim will be to make the customers happy by providing live chat support, addressing their inquiries promptly and effectively, troubleshooting issues, and ensuring a positive customer experience.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer queries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.?

We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

• To acquire some technical and end-user understanding of our products so you can respond to customers quickly and accurately (don't worry, we will provide the training).
• To report on common issues and flag anything urgent.
• To approach customers proactively about select promotions.
• To support with some translations as our "go-to" native speaker.

A FEW MUSTS ❗

• Fluent English - at least Upper-Intermediate (B2), both written and spoken. 
• Have at least 6 months of experience in customer support or in a role involving ongoing written communication in English in chat support.
• Demonstrate strong communication skills and confidently handle customer inquiries and complaints in a polite, professional, and timely manner.
• Show attentiveness, persistence, and a strong client-oriented mindset.
• Adapt quickly to changes, maintain a strong work ethic, and thrive in a fast-paced, dynamic environment.
• Be interested in learning about iGaming and increasing your tech knowledge.
• Be ready to work different shifts: our Customer Support Department operates 24/7 (three shifts — morning 7:00—15:00, day 15:00—23:00, and night 23:00—7:00 UA time). Be prepared to have three night shifts per week (out of five working days).

WHAT WE OFFER 💎

• Remote work format — the ability to attend the office in case you are Lviv-based, in the city center (which is absolutely pet-friendly 🐶).
• Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).
• Diverse paid times off.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

The Consultant will be responsible for designing, developing, and maintaining Power BI reporting and automation solutions to support business decision-making across the organization. This role will drive the company’s Power BI automation strategy, leveraging Microsoft Fabric, Power Platform tools, and Azure services to implement scalable, automated, and intelligent reporting solutions.

Key Responsibilities:
1. Power BI Development & Reporting Automation

• Design, develop, and maintain interactive Power BI reports and dashboards to support various business functions.
• Implement automated reporting workflows based on predefined thresholds, alerts, and KPIs to proactively notify stakeholders of key business changes.
• Develop and optimize data models, DAX calculations, and Power Query transformations to ensure efficient performance and scalability.
• Ensure high standards of data accuracy, consistency, and security within the Power BI environment.

2. Microsoft Fabric Implementation

• setup and management of Microsoft Fabric environments, including Data Factory, Lakehouse, Warehouse, and Pipelines.
• Collaborate with the data engineering team to design and deploy end-to-end data pipelines using Fabric for unified data management.
• Leverage Fabric features to automate data ingestion, transformation, and delivery for enterprise reporting.

3. Power Platform Integration (Power Automate & Power Apps)

• Develop and maintain Power Automate workflows for data refresh scheduling, alert automation, and system integration.
• Build Power Apps solutions to provide interactive business tools that complement Power BI reporting.
• Ensure seamless integration across Power BI, Power Automate, Power Apps, and other Microsoft 365 services.

4. Copilot & AI-Driven Reporting 

• Implement and configure Microsoft Copilot agents to enable AI-powered, natural language-driven analytics and user assistance.
• Integrate Copilot within Power BI and Fabric environments to enhance report creation and automation efficiency.
• Evaluate and deploy emerging AI-driven analytics features to improve reporting intelligence and user experience.

Experience:
Professional Experience: !!!

• Minimum 10+ years of experience in Power BI development, data modeling, and business intelligence reporting.
• Proven experience in Microsoft Fabric (Data Factory, Lakehouse, Warehouse, Pipelines,Data Agent).
• Hands-on experience with Power Automate and Power Apps for workflow and app automation.
• Practical knowledge of Azure data ecosystem (Data Factory, Synapse, Azure SQL).
• Experience in SAP BW integration and data extraction to Power BI or Azure environments is a strong advantage.
• Experience with AI/Copilot-enabled reporting and data automation concepts.

 
Technical Competencies:

• Advanced proficiency in Power BI, including DAX, Power Query (M language), and data modeling.
• Advance proficiency in MS Fabric
• Strong understanding of data warehouse concepts, ETL processes, and data governance.
• Proficiency in SQL, Azure services, and data performance optimization.
• Ability to design end-to-end reporting solutions from data source to visualization.
• Strong analytical and problem-solving skills with attention to detail.

About Altum

Altum Software is a technology company building AI-powered infrastructure for sales and business automation. We design and develop internal systems that replace manual workflows with autonomous AI agents — from lead qualification pipelines to customer communication layers.

We're a small, senior team that moves fast and builds things that actually work in production. No corporate overhead, no pointless meetings — just interesting problems and real ownership over what you ship.
 

The Role

We're looking for a Software Engineer to join the team building our AI automation infrastructure. You'll work on systems that operate at scale — managing concurrent sessions, orchestrating background jobs, integrating LLMs into real-world workflows, and making sure everything stays stable when it matters.

This is a hands-on engineering role with real architectural responsibility. You'll work directly with the founding team and have full visibility into product decisions.
 

What You'll Be Working On

• Building AI SDR systems — autonomous agents that manage communication pipelines, qualify leads, and move them through the funnel without manual intervention
• Developing browser automation layers that interact with web platforms on behalf of AI agents — handling sessions, actions, and anti-detection logic at scale
• Integrating LLMs (Claude API) for real-time message classification, context-aware response generation, and conversation management across hundreds of active threads simultaneously
• Building the job orchestration layer — queues, background workers, concurrency handling — that keeps everything running reliably at scale
• Connecting the system with external tools: CRM, calendar booking, messaging platforms, alert systems
• Designing internal AI agents that handle repetitive customer-facing workflows autonomously, escalating to humans only when needed

Requirements

• 2+ years of commercial experience in backend or fullstack development
• Strong understanding of system design — queues, background jobs, concurrency, failure handling
• Experience working with relational databases (PostgreSQL or similar)
• Comfortable integrating third-party APIs and navigating unfamiliar documentation quickly
• Systematic thinker — you see how components compose into a reliable whole
• Genuine curiosity about AI tooling — you follow what's happening in the space and like to experiment

Nice to Have

• Experience with Playwright, Puppeteer, or any browser automation framework
• Familiarity with anti-detect browsers or browser fingerprinting concepts
• Prior experience working with LLM APIs (Claude, OpenAI, or similar)
• Understanding of bot detection mechanisms and mitigation strategies
• Experience with Redis / BullMQ or similar job queue systems

What We're Really Looking For

Technical skill matters, but it's not the whole picture. We're looking for someone who picks things up fast, takes ownership without being asked, and genuinely enjoys working at the intersection of AI and automation. You don't need to have done exactly this before — but you should be the kind of engineer who looks at a complex system and wants to understand how it works end to end.

If you've never built browser automation before but the problem space excites you — reach out anyway.