Jobs at Djinni

We're seeking a talented Python Backend Developer to build reliable backend services for data-heavy SaaS platforms, integrations, and AI-powered products for clients in the US and Europe. If you enjoy owning backend features from data model to production, we'd love to hear from you!

Core Competence:

• At least 3 years of professional experience in backend development, with strong Python skills and hands-on experience building production applications.
• Strong experience with FastAPI and asynchronous programming; experience with Django or Flask is also relevant.
• Solid knowledge of PostgreSQL, including database design, indexing, migrations, and query optimization.
• Experience building REST APIs and background jobs for production applications.
• Proficiency with Docker, CI/CD, and at least one major cloud platform such as AWS, GCP, or Azure.

• Experience writing automated tests with pytest and following production-quality development practices.

   

Preferred Qualifications:

• Experience working with LLM APIs, RAG features, or AI-powered applications.
• Knowledge of Celery, Redis, or other queue and background-processing systems.
• Experience with Supabase, multi-tenant SaaS platforms, or role-based access control.
• Experience integrating third-party APIs such as Stripe, HubSpot, Google, or Twilio.

• Upper-intermediate level of English for clear and effective communication in a global team.

   

What We Offer You:

• Competitive compensation aligned with your skills, experience, and career ambitions.
• An innovative work environment with opportunities to build modern SaaS and AI-powered products and continuously develop your backend expertise.
• Direct communication with clients from the US and Europe and the opportunity to contribute to technical decisions.
• Long-term cooperation with opportunities to move between projects and continue growing with the team.

We're seeking a talented AI Engineer to build production-ready AI features and help turn LLM ideas into reliable products for clients in the US and Europe. If you're experienced with RAG, AI agents, and LLM APIs and want to work on real-world AI products, we'd love to hear from you!

Core Competence:
 

• At least 3 years of professional experience in software development, with strong Python and production backend development skills, preferably with FastAPI or a similar framework.
• Hands-on experience building RAG pipelines, including ingestion, chunking, embeddings, vector search, reranking, and citations.
• Practical experience with OpenAI and/or Anthropic APIs, function calling, structured outputs, and multi-step AI agents.
• Experience with vector databases such as Qdrant, pgvector, Pinecone, Weaviate, or similar technologies.
• Solid knowledge of PostgreSQL, Docker, REST APIs, Git, and production software development practices.
• Ability to communicate technical concepts and explain architectural trade-offs clearly to non-technical clients in English.
   

Preferred Qualifications:
 

• Experience with LangGraph, LangChain, LlamaIndex, or MCP servers.
• Knowledge of LLM evaluation and tracing tools such as LangSmith, Langfuse, or similar.
• Experience with voice agents, document AI, OCR, or related AI applications.
• Experience with TypeScript / Next.js for building interfaces around AI features.
• Upper-intermediate level of English for clear and effective communication with international clients.
   

What We Offer You:
 

• Competitive compensation aligned with your skills, experience, and career ambitions.
• An innovative work environment with opportunities to build production AI products for clients in the US and Europe and work with modern AI technologies.
• Direct communication with international clients and the opportunity to have a real impact on product and technical decisions.
• Long-term cooperation with opportunities to move between projects and continue growing with the team.

Solead Software is looking for an experienced .NET AI engineer to join our growing team to extend our custom software platform for information management industry with modern AI capabilities.

The primary goal is to make information management services more efficient and reduce manual work by means of introducing AI automation. The existing software platform is built on MS .NET and SQL Server technologies, using Azure services and integrations with multiple third-party systems. Multiple AI assistants and agents should be added into existing architecture via MS Agent Framework and Azure AI Foundry. The first practical tasks will be in building an AI powered PDF invoice parser and creating an AI agent for customer support via email.

Currently, Solead team consists of seven professionals split into three small subteams, and tightly collaborating with team mates in Europe and USA. Agile workflow assumes intense collaboration within the team, regular communication with project stakeholders, daily code commits and weekly releases. The entire software engineering process is based on GitLab environment with AI assistants and very high attention to code quality and documentation.

Join our amazing team and work on a large-scale project utilizing best practices and approaches in software development industry. You’ll meet great people and software professionals who will share with you valuable knowledge and expertise. You’ll be creating real software for real users, and seeing how your products help them in daily work.

This is a full-time position in Lviv, Ukraine. We combine work in our modern and spacious office with work at home.

Technology Stack

• Frontend: React, TypeScript, TanStack Query, Tailwind CSS, ASP.NET MVC, Bootstrap, jQuery, WPF, XAML
• Backend: .NET 10, C# 14, ASP.NET Core Web API, REST, Entity Framework Core, RabbitMQ, JWT Bearer Authentication, SQL Server, Microservices, Docker, Azure Cloud
• Tools: Consul, Swagger, GitLab, CI/CD, Visual Studio, Teams, MS Copilot / GitLab Duo

• AI: MS Agent Framework, Azure AI Foundry, LLM, RAG, MCP

   

Duties and Responsibilities

• Design, implementation and maintenance of various AI automation capabilities for the existing .NET based custom software platform
• Following well-established development process and practices, such as code review and documenting, code testing and merging, etc.
• Participation in Agile/Scrum workflow, iteration planning, team meetings, technical brainstorming, peer reviews, etc.
• Regular communication to other team members and project stakeholders, work progress and status reporting

• Proactive suggestions on how to improve the product, optimize workflow and enhance usability

   

Skills and Qualifications

• B.Sc. or M.Sc. degree in computer science, applied math, or similar
• 7+ years of experience in building commercial software systems
• Strong expertise in modern AI models, techniques, frameworks and engineering practices to build AI solutions and automate business workflows
• Good understanding of different LLMs, RAG and MCP technologies
• Experience in creating AI agents and assistants using MS Agent Framework and Azure AI Foundry
• .NET (Framework/Core) and C# programming skills
• Solid expertise in modern cloud technologies and software integration methods
• Git/GitLab and CI/CD working experience
• Agile/Scrum approach knowledge and practice
• High attention to details, accuracy, analytical and troubleshooting skills
• Smartness, agility and ability for quick ramp-up
• Upper-intermediate or better English communication skills (B2+)

We're Hiring: Data Analyst — Product & Marketing Analytics | Remote
We're looking for a hands-on Data Analyst to help drive product and marketing decisions for a B2C iGaming business.
This role combines product analytics, marketing performance, unit economics and data reliability. We're looking for someone who can work independently with raw transactional data, build reliable reporting from scratch, and turn analysis into clear business recommendations.
What you'll do
• Own weekly reporting across GEOs, including registrations, FTDs, deposits, withdrawals, GGR/NGR, bonus rate and active players.
• Analyse acquisition sources, affiliate caps, FTD cost, LTV and cohort-based traffic payback.
• Evaluate bonus and CRM campaign economics, including A/B tests and control-group analysis.
• Work with event and historical data across Kafka, ClickHouse and Athena/S3.
• Build and maintain Grafana dashboards and monitoring.
• Reconcile internal metrics with platform reports, investigate discrepancies and validate data completeness.
• Present actionable recommendations to Product and leadership: what to scale, optimise or stop, and what impact to expect.
What we're looking for
• 3+ years of experience in product or marketing analytics in a B2C business.
• Strong SQL skills, including complex queries, window functions, cohort analysis and query optimisation.
• Hands-on experience working with raw event and transaction data and building reporting from scratch.
• Practical experience with ClickHouse, Athena/S3, Kafka and Grafana.
• Strong understanding of unit economics, LTV, retention, acquisition cost and bonus economics.
• Working knowledge of Python/pandas for data processing and automation.
• Ability to communicate findings clearly and translate data into business decisions.
Experience in iGaming or betting is a strong plus, particularly familiarity with GGR, NGR, bonus rate and the registration → first deposit → repeat deposit funnel. Candidates from fintech, e-commerce and mobile gaming with relevant transactional analytics experience are also welcome.
What we offer
• Fully remote work.
• Working hours: 9:00–18:00.
• Preferred time zones: UTC+2 to UTC+6.
• Compensation: 2,000–3,000
• Growth opportunities towards Lead Analyst, with ownership of the brand's reporting and data warehouse, and potential to build an analytics team as the business expands.

We are looking for an IT Business Development Manager to expand the Redwerk team.

As part of our dynamic team, you'll work with major clients like Siemens, Universal Music, Quandoo, Hosting.com, ClearDATA, and Unfold from Squarespace, contributing to impactful and high-profile projects. 

You will be responsible for generating new sales opportunities through networking and converting them into long-term partnerships.

Your job will be to guide the full-cycle sales process and to verify that our sales approach is successful.

Redwerk is a company with long-standing expertise in web, mobile, and SaaS development, skilled in both web2 and web3 technologies. 

Required Skills:

• English proficiency (C1-C2), written and spoken
• Strong communication skills
• Experience in selling software development services
• Local market and international client experience
• Knowledge of IT trends and products
• HubSpot proficiency for lead management 
• Ability to design and implement a sales funnel
• High-value contract negotiation experience
• Expertise in expanding into new markets
• Analytical, open-minded approach
• Result-driven mindset
• Ability to meet deadlines and reach sales quota
• Being meticulous with documentation

Responsibilities:

• Proactive customer acquisition
• Conducting outreach activities
• Lead generation activities to grow new business accounts
• Expand current customer base through various channels
• Qualifying leads; understanding client needs
• Conducting client interviews; meeting sales goals
• Liaising with the delivery department
• Preparing pitches, proposals, reports
• Updating the CRM system regularly
• Maintaining client contact; gathering feedback
• Analyzing market trends
• Sharing insights with marketing

We Offer:

• Competitive salary; sales commission
• Unlimited remote work
• Flexible schedule, start by 2 PM
• Tech event support; fee reimbursement
• Corporate library; professional literature

Values & Culture:

• Engaging in charity initiatives
• Organizing IT-focused events
• Encouraging initiative and idea sharing
• Fostering transparent, meaningful relationships
• Emphasizing task ownership and accountability
• Prioritizing work-life balance

Management Style:

• Flat structure; minimal bureaucracy
• Ability to influence company processes and decisions
• Tool selection autonomy for goal achievement
• Streamlined, efficient workflows
• Team of creative, inventive mid-senior professionals

Joining Redwerk:

As a BDM, you'll be at the forefront of Redwerk's expansion. If you're a driven sales professional ready to make an impact, we want to hear from you! 

We hope you’re one of us! ❤️

VitaUp operates in one of the most competitive and sophisticated categories on Amazon: Health & Wellness. 

We already have proven products, strong unit economics, and a solid operational foundation — and we're now looking for the right person to take our affiliate channel to the next level.

Who We're Looking For

We're hiring an Affiliate Partnership Manager to find, build, and grow partnerships that drive traffic to VitaUp on Amazon and on our own website, with the ultimate goal of increasing sales. This role also owns the analytics side of the channel — tracking performance, testing hypotheses, and identifying the most effective paths to growth. Building brand awareness along the way is a welcome bonus, not the primary mandate.

This is a role for someone who thrives on ownership. You'll be expected to identify opportunities independently, negotiate partnerships, and communicate professionally with affiliates — without needing constant direction.

What You'll Do

• Identify, approach, and onboard new affiliate partners, publishers, and media buyers with proven sales potential across relevant affiliate networks
• Build and manage relationships with affiliate network managers, media partners, and media buyers to maximize channel performance
• Grow traffic and sales across Amazon and our own website through affiliate network placements and partner-driven media — not through in-house traffic generation or arbitrage
• Negotiate commercial terms and commission structures with affiliate networks and partners
• Build and maintain a reporting system to track partner and network performance, budgets, and key metrics
• Design and run hypothesis-driven tests together with partners to find the most effective growth levers
• Manage allocated partner/network budgets efficiently to maximize return on investment
• Contribute to brand visibility and awareness through partner and network placements as a secondary outcome of channel growth

What Success Looks Like

• Significant growth in channel sales volume within the first 12 months
• An expanded partner network, built through new affiliates with demonstrated sales potential
• High resource utilization and target attainment, starting from month 3
• A functioning reporting and testing system in place from month 2 onward

What We're Looking For

• A strong bias toward efficiency — the ability to drive significant results with minimal wasted effort
• Decisive, organized, and self-directed working style
• A fast learner, comfortable operating with a high degree of autonomy
• Willingness to put in the work needed to hit ambitious targets
• Strong negotiation and communication skills — you can build trust with partners quickly and professionally
• Prior experience in affiliate marketing, e-commerce, or Amazon growth roles (Health & Wellness category experience is a strong plus)
• Familiarity with FTC/FDA advertising guidelines for supplements is a plus, given the regulatory sensitivity of health claims in this category

What We Offer

• Direct impact on company growth and operations
• Close collaboration with founders from day one
• High autonomy and real ownership
• Remote-first, with flexibility and trust
• Competitive USD-based compensation with bonuses
• Room to grow as the business grows

We are looking for a proactive Sales Manager (mid-level) with strong sales experience to engage with international clients and close deals.

Requirements:

• English level C1 (Advanced) — fluent spoken and written skills are mandatory.
• 2–3 years of experience in international sales.
• Proven track record in online sales via phone / remote calls / online meetings.
• Strong skills in using CRM systems, calling software, and modern communication tools.

• Excellent negotiation, communication, and closing skills.

   

Key Responsibilities:

• End-to-End Sales: Independently build and manage the entire sales funnel — from lead generation, prospecting, and campaign setup to closing deals and client handoff.
• Lead Generation & Outreach: Collect leads data, and execute personalized outreach campaigns across relevant channels.
• Discovery & Demo Meetings: Conduct active online discovery calls and solution presentations via Zoom or Google Meet with international clients.
• Closing & Deal Management: Qualify incoming/outreach leads, handle objections, negotiate terms, and guide prospects smoothly from initial engagement to signed agreements.

• Pipeline Tracking: Maintain deal pipeline accuracy, log client interactions, and manage data within the CRM system.

   

Will be a Plus:

• Prior experience in IT, Software Outsourcing, Data, AI, or Tech services is a strong plus, but not strictly required.

   

We ensure your growth with:

• Working in a fast-growing company;
• Great networking opportunities with international clients and challenging tasks;
• Competitive salary fixed in USD and bonuses for closed deals;
• Flexible work schedule;
• Friendly working environment with minimal hierarchy;
• Team-building activities and corporate events.

We’re expanding our team and looking for a Django/DRF Developer to join Dataforest. If you’re looking for a friendly team, a healthy working environment, and a flexible schedule — you’ve found the right place to send your CV.

You'll be a great fit if you have:

- 3+ years of experience with Django and it's components;

- Experience with RESTful APIs, DRF and related libraries;

- Experience with Celery and async task management;

- Experience with SQL and query optimisation;

- Experience of writing tests;

- Able to work independently and excellent in communicating challenges and issues;
 

Would be a plus:

- Experience with AWS services (EC2, API Gateways, Lambda, SQS);

- Experience with NoSQL databases (Redis, Elasticsearch, etc.);

- Experience of end-to-end implementation for new functionality;

- Experience with payment systems integrations (Stripe, Shopify, Recurly, Paypal, Braintree, etc.);

- Experience with chargeback management tools (Ethoca, RDR, CDRN, etc.);

- Understanding how to handle high load on projects;
 

What you'll do:

- Design, develop and maintain payment gateway and other integrations;

- Design and develop new features and maintain existing functionality.

- Design and develop web applications using Python/Django/Celery.

- Design, develop and maintain RESTful APIs using Django Rest Framework (DRF).

- Write clean and well-structured code that is easy to read and maintain;

- Write and maintain technical documentation.

- Write and maintain unit tests to ensure code quality.

- Optimize and maintain the security, performance, and usability of the applications.

- Collaborate with the PM/Frontend/DevOps/QA and others team members.

We ensure your growth with:

- Great networking opportunities with international clients, challenging tasks;

- Building interesting projects from scratch using new technologies;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Comfortable, spacious and well-equipped office in the city center;

- Team building activities, corporate events.

Job Summary 

We are seeking a detail-oriented Release Coordinator to plan, coordinate and communicate software releases across PAR Retail’s development, QA and infrastructure teams. The role connects engineering, operations and business stakeholders so that releases are predictable, low-risk and well documented. 

Key Responsibilities 

Release Planning & Coordination 

• Coordinate and support software releases across development, QA, and infrastructure. 
• Maintain release calendars and schedules, ensuring adherence to defined release processes. 
• Track release readiness activities and ensure all deployment prerequisites are completed. 
• Facilitate release Go/No-Go meetings and communicate release status to stakeholders. 
• Support deployment activities during scheduled release windows and assist with issue escalation and resolution. 

Change Management 

• Coordinate change requests and ensure compliance with organizational change management processes. 
• Review and validate change documentation, implementation plans, rollback plans, and risk assessments. 
• Collaborate with Change Advisory Boards (CAB) and stakeholders to ensure proper approval and scheduling of changes. 
• Monitor change success rates and identify opportunities for process improvements. 

Metrics & Data Analytics 

• Assist in collecting, analyzing, and reporting release and change management metrics. 
• Maintain dashboards and reports to measure:  
• Release success rates 
• Deployment frequency 
• Mean Time to Recovery (MTTR) 
• Release-related incidents 
• Release schedule adherence 
• Identify trends, risks, and improvement opportunities using data-driven insights. 
• Present release metrics and operational performance reports to the release management team. 

Agile Delivery Support 

• Collaborate with Scrum Masters, Product Owners, Release Train Engineers (RTEs), and technical teams to support Agile release planning. 
• Participate in Program Increment (PI) Planning . 
• Track dependencies, risks, and impediments affecting release schedules. 

Communication & Stakeholder Management 

• Coordinate with technical and business stakeholders to ensure alignment throughout the release lifecycle. 
• Maintain release documentation, knowledge articles, and operational procedures. 

Required Qualifications 

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or equivalent work experience. 
• 2-3 years of experience in Release Management, Change Management, Project Coordination, Software Delivery, or a related technology role. 
• Experience supporting software releases in Agile or hybrid delivery environments. 
• Experience with release support, deployment coordination, and production readiness activities. 
• Experience analyzing metrics, reporting, and data analytics. 
• Strong organizational, analytical, and problem-solving skills. 
• Excellent written and verbal communication skills. 
• Proven professional experience with the following release tools: 
• Jira 
• GitHub 
• Jenkins 

Preferred Qualifications 

• Experience with:  
• Kargo 
• Spacelift 
• ServiceNow Change Management 
• Confluence 
• Experience building or maintaining custom metrics dashboards using Claude or other AI tooling 
• Experience supporting enterprise-level release management processes. 

Certifications (Suggested) 

One or more of the following certifications are highly desirable: 

• SAFe® Release Train Engineer (RTE) 
• SAFe® Agile Certification 
• Certified Agile Project Management Certification 
• Agile Change Management Certification 

ITIL Foundation Certification 

PAR Retail Offers:

- Long-term employment;

- Competitive compensation with regular performance-based salary and career development reviews;

- Paid vacations and sick leaves;

- Flexible working hours;

- A unique and friendly environment where everyone can explore and learn new technologies.

Mirko Solutions is an international IT company specializing in web and mobile development for clients across the US, Canada, EU, and Australia. We are growing rapidly and are looking for a Middle\Senior AI Engineer to join our team and drive complex, high-impact projects.

Job Requirements:

• 3+ years of experience deploying machine learning models (classical ML and/or LLMs) in cloud environments (AWS/GCP/Azure) using containers and Kubernetes
• Hands-on experience with MLOps tools such as MLflow, Kubeflow, SageMaker, Vertex AI, Feast, or equivalent
• Proven experience building robust data/feature pipelines and implementing monitoring for model drift and performance
• Strong Software Engineering fundamentals: version control, automated testing, CI/CD, security, and cost-aware development
• Excellent collaboration and communication skills in  English 
• Ownership mindset, curiosity, and a bias for action in a fast-paced environment

Responsibilities:

• Design, implement, and maintain end-to-end ML pipelines for both classical ML and LLM-based solutions
• Deploy and manage models in cloud environments (AWS / GCP / Azure) using containers and Kubernetes
• Apply MLOps best practices for reproducibility, automation, and monitoring
• Build reliable data/feature pipelines and implement real-time monitoring for model drift, latency, and performance tracking
• Actively contribute to engineering excellence through CI/CD, testing, security, and cost optimization

Nice to have:

• Experience with deep learning frameworks such as PyTorch or TensorFlow
• Understanding of distributed systems (Spark, Ray)
• Experience working with feature stores and data governance

We provide the following for our employees:

• Competitive salary according to qualification
• Comfortable working environment
• Experienced colleagues
• Opportunity to work with interesting projects,
• Regular performance reviews
• Friendly atmosphere, care for the comfort of professionals

TenThousand is a Ukrainian engineering company that has been developing solutions for Fintech and Retail clients in the US, Israel, and Europe since 2021. Our client base includes banks, fintech companies, and logistics services. We tackle complex technical challenges—such as high-risk projects or those involving legacy architecture—and transform them into reliable, scalable, and stable systems. We work on real commercial projects, applying a product-oriented approach and adhering to high standards of quality and security.

We run our own free 3-month academy and are currently looking to add 5 developers to our team for a remote role.

What you’ll be doing:
• Developing features for real commercial projects for clients in the US, Israel, and Europe
• Working in a team under the guidance of a lead from day one
• Developing your technical skills in an environment that upholds real product standards

Requirements:
• Solid knowledge of React, JavaScript, and TypeScript
• Willingness to learn quickly and adopt new approaches
• Responsibility, initiative, and self-organization
• English proficiency at B1+ level (for working with documentation and basic communication)

What we offer:
• Involvement in real projects from the very first weeks
• Free 3-month internal academy and mentorship
• Systematic professional development and career growth within the company
• Remote work format | Office-based work

Selection stages:
1 HR interview — introduction, motivation, soft skills (20–30 min)
2 Technical assignment or interview with the lead
3 Discussion with the project lead → job offer

Testomat.io is looking for an SEO & AI Search Specialist to help grow our organic traffic and improve visibility in both traditional and AI-powered search.

We're looking for someone with a strong SEO background who actively uses AI tools, enjoys experimenting with new technologies, and is interested in developing expertise in GEO/AEO.
 

About Testomat.io

Testomat.io is an international B2B SaaS product for QA engineers, developers, and software development teams. Our test management platform helps teams manage manual and automated testing, analytics, reporting, and integrations with development tools.

We've been on the market for over 5 years and have customers worldwide. We're a fully remote product team of around 40 people.
 

What you'll be doing

You'll work closely with our Head of Marketing, take ownership of SEO initiatives, and explore new opportunities in AI-powered search.

• Develop and implement SEO initiatives for international markets.
• Improve website performance through technical SEO, on-page optimization, content optimization, and link building.
• Conduct SEO audits, keyword research, competitor analysis, and identify growth opportunities.
• Explore GEO/AEO approaches to improve visibility in ChatGPT, Perplexity, Gemini, and Google AI Overviews.
• Actively use AI tools for SEO research, content optimization, analysis, and workflow improvements.
• Collaborate with content creators and developers on SEO tasks.
• Track organic traffic, rankings, AI search visibility, and conversions.
• Test new SEO hypotheses and suggest improvements.
   

What we're looking for

• 3+ years of hands-on SEO experience, preferably with international websites or IT products.
• Strong knowledge of technical SEO, on-page SEO, keyword research, content optimization, and link building.
• Experience implementing SEO improvements and achieving measurable results.
• Practical experience using AI tools (ChatGPT, Claude, Gemini, or similar) in everyday SEO work.
• Understanding of GEO/AEO and emerging AI search trends.
• Experience with Google Search Console, GA4, Ahrefs, SE Ranking, or similar tools.
• Analytical thinking, independence, and a proactive approach.
• English sufficient to work with international markets and technical content.
   

Nice to have

• Experience developing SEO strategies for B2B SaaS or technical products.
• Hands-on GEO/AEO experience and familiarity with AI visibility tools (Peec AI, Profound, etc.).
• Experience with SEO automation using n8n, Make, AI agents, or APIs.
• Knowledge of Python, MCP, or programmatic SEO.
• Experience with DevTools, QA platforms, or other technical IT products.
• Basic understanding of software testing and QA processes.
   

What we offer

• 100% remote work and a flexible schedule.
• No time trackers or micromanagement.
• Direct communication with the founder, Head of Marketing, and product team.
• Freedom to suggest and implement your own ideas.
• Opportunity to influence organic growth and SEO strategy.
• Space to experiment with AI tools, automation, and emerging search technologies.
• A small international product team with straightforward communication and decision-making.
   

Hiring process

Recruiter intro → short test assignment  → Hiring Manager interviews→ Founder/CEO meeting → final decision.
 

If you're passionate about SEO, actively use AI in your work, and want to explore the future of AI-powered search, we'd be happy to hear from you!

We are an established international iGaming project backed by a major holding company with many years of expertise in online gambling. Our product is successfully operating across Australia, New Zealand, and Canada and is currently entering an active growth stage.

We are inviting a VIP Manager to join our team and take responsibility for personalized VIP player management, building long-term relationships, and maintaining a high standard of service.

Responsibilities

• Provide personalized support to existing and potential VIP players
• Build long-term relationships and develop an individual approach to each player
• Independently maintain natural and engaging communication in English
• Analyze deposits, withdrawals, gaming activity, and player preferences
• Monitor behavioral changes and respond promptly to declining activity
• Manage VIP retention and reactivation
• Select and coordinate personalized bonuses and privileges within the approved bonus policy
• Handle complex VIP requests in cooperation with Support, Payments, and other internal teams
• Record communication history, agreements, player preferences, and results in the CRM system

Requirements

• Previous experience as a VIP Manager or VIP Account Manager in iGaming
• Hands-on experience managing VIP players in an online casino
• English proficiency at C1 level is preferred, particularly in writing
• Ability to compose messages independently, adapt the communication style, and maintain a natural dialogue without translation tools
• Understanding of bonus mechanics, wagering requirements, deposits, withdrawals, and player activity
• Knowledge of key VIP metrics, including GGR, NGR, LTV, and Retention
• Experience working with CRM systems, Back Office tools, and analytical reports
• Ability to work independently, take initiative, find an individual approach, and handle non-standard situations professionally
• Understanding of Responsible Gambling principles and communication restrictions

Experience working with English-speaking players, particularly from Australia, New Zealand, or Canada, will be an advantage.

What We Offer

• An opportunity to join an established and successfully growing international product
• Key markets: Australia, New Zealand, and Canada
• The opportunity to influence the development of the VIP function
• Professional growth opportunities as the team expands
• Direct collaboration with strong Product, CRM, Support, and Payments teams
• Fully remote work
• A preliminary 5/2 schedule from 10:00 to 19:00 GMT+3
• Flexibility to adjust the schedule based on player activity
• Compensation based on the candidate’s experience and expertise

If you know how to build trusted relationships with VIP players, understand their needs, and communicate confidently in English, send us your CV. We would be happy to meet you!

Do you have experience and great results in Expedite? Confident in your skills and crave challenging and intriguing tasks, eager for new adventures? Aspire to build a solid career in a field where you’ve already earned your stripes? Can inspire your team and lead them forward towards new achievements? Step forward and reveal your potential! Your skills and ambition will be carefully evaluated as we embark on a journey towards mutual growth and triumph/

Responsibilities:

• Effective team leadership and help the logistics team (10 people) to motivate, direct, and advise in daily tasks and issues
• Ensure team members have the necessary trainings to perform their jobs
• Promote collaboration and remove obstacles to teamwork
• Utilize existing metrics and propose changes or new ones to ensure proper control of the logistics activity
• Record keeping
• Participate in staff training and evaluation to ensure a high level of customer service
• Keep abreast of market conditions
• Achieve business results for key performance indicators and other organizational objectives
• Manage all communications in compliance with business policies — Identify, monitor, and resolve customer complaints (involve other department’s team leaders if needed)
• Organize and supervise team activities
• Identify process improvement opportunities within the area of ​​responsibility
• Be available after hours or on weekends to provide operational support and guidance to the team (be the first point of contact for your team)
• Provide daily staffing, rotation and scheduling direction and decisions, including coverage for breaks, lunches
• Identify issues or gaps and implement structured solutions

Requirements:

• Good communication level English, Ukrainian, Russian MUST HAVE
• Must be able to read, count accurately, do simple math (add / subtract / multiply) and write legibly
• Excellent customer service orientation; an effective problem solver and communicator with customers and team members
• Able to perform data analysis and generate various reports as needed
• Strong interpersonal & Team building skills
• Project Management and audit experience will be seen as an advantage
• You are flexible, hardworking and work well under pressure
• Minimum of 1−2 years supervisory / leadership experience preferred
• Minimum of 2 years of experience in Expedite
• Must have demonstrated decision-making and problem-solving skills
• Confident level of using Excel Sheets for running reports
• Must be able to shift priorities as required
• Prepare routine reports and correspondence
• Demonstrate yourself as an example to the team of hardworking and top results

OPPORTUNITIES:

• Working in a friendly team of like-minded people
• Competitive salary based on the USD exchange rate
• Rapid career growth with high-quality work performance
• Corporate events
• Motivation system for good results
• English practice on a daily basis
• Accounting support

PS: To be a good supply chain leader, you have to be able to span boundaries. To be successful in supply chain management, you have to have social awareness, and be accommodating and flexible.

Schedule: Mon–Fri, 3:00 PM – 1:00 AM

Join Redwerk as an SMM Specialist and take ownership of social media for our CEO's product brands! 

Beyond software development, our CEO runs personal creative projects: an IT-themed clothing brand and board games. Your main focus will be growing these brands on Instagram, TikTok, and Threads, from content ideas to execution, and building communities that turn into sales. 

You’ll also support our current specialist on the travel project with content, so the role brings plenty of variety.

Required Skills:

• 2–3+ years of experience in SMM or digital marketing
• Proven expertise in Instagram, TikTok, and Threads
• Experience promoting product accounts where social media drives sales
• Ability to create content in multiple formats (video, copy, visuals), including short-form video editing
• Strong copywriting skills with the ability to adapt tone of voice for different brands and platforms
• Experience with paid ads (targeting)
• Skills in content strategy development and storytelling
• Knowledge of analytics, metrics, and growth tactics
• Ability to juggle several brands with different audiences
• Strong planning and organizational skills to manage multiple accounts and content calendars simultaneously
• English proficiency
• Experience with YouTube or LinkedIn is a plus

Responsibilities:

• Manage and grow Instagram, TikTok, and Threads accounts for our product brands 
• Develop and execute content strategies with clear storytelling and a consistent narrative across platforms
• Create content in various formats: posts, Reels, Stories, TikTok videos, carousels, and text content for Threads
• Structure and optimize profiles, including bio, highlights, visual identity, and user flow
• Build engaged communities around our products and drive interest that converts into sales
• Plan and run paid campaigns (targeting) in line with goals and budgets
• Monitor trends and adapt content to Instagram and TikTok algorithms
• Track performance, analyze results, and optimize strategy based on insights
• Support the travel project with content, including adapting existing YouTube and videographer materials into short-form formats (Reels, TikTok, GoPro-style edits)
• Generate fresh creative ideas and collaborate on campaign concepts

We Offer:

• Competitive salary
• Unlimited remote work
• Flexible schedule
• 20 days paid leave
• 14 days of paid sick leave
• Entrepreneur support; tax coverage
• Wellness benefits
• Language classes in English, Spanish, German
• Tech event support; fee reimbursement

Values & Culture:

• Supporting Ukraine's Armed Forces
• Engaging in charity initiatives
• Organizing IT-focused events
• Encouraging initiative and idea-sharing
• Fostering transparent, meaningful relationships
• Emphasizing task ownership and follow-through
• Prioritizing work-life balance

Management Style:

• Flat structure; minimal bureaucracy
• Ability to influence company processes and decisions
• Tool selection autonomy for goal achievement
• Streamlined, efficient workflows
• Team of creative, inventive mid-senior professionals

Joining Redwerk:
As our SMM Specialist, you'll own the social media presence of our product brands, create content that sells, and help shape our travel channels along the way. If you love social media, creativity, and seeing your work turn into real results, this role is for you!

Follow our team's journey on LinkedIn and Instagram.
Learn more about our Case Studies.