Jobs at Djinni

About LuckyStart.com

LuckyStart.com is a leading online casino operating on the Softswiss platform, catering to high-value players in Tier 1 geographical regions. We pride ourselves on offering an exceptional gaming experience and personalized service to our VIP clientele.

Job Overview

We are seeking a dynamic and experienced VIP Manager to join our team. The VIP Manager will be responsible for managing relationships with our most valued players, ensuring they receive top-tier service and support. The ideal candidate will have a deep understanding of VIP player needs, excellent communication skills, and experience with customer engagement tools such as Customer.io, Twilio, OneSignal and more.

Key Responsibilities

• VIP Relationship Management: Develop and maintain strong relationships with VIP players to ensure a high level of satisfaction and loyalty.
• Player Retention: Develop and execute strategies to retain VIP players, including loyalty programs, special events, and personalized rewards.
• Analytics and Reporting: Monitor VIP activity and engagement, providing regular reports on VIP metrics and insights to the management team.
• Feedback Collection: Gather and analyze feedback from VIP players to identify areas for improvement and implement necessary changes.

• Collaboration: Work closely with the marketing, customer support, and product teams to ensure a seamless VIP experience.

   

Qualifications

• Experience: Minimum of 2 years of experience in a similar role within the online gaming industry.
• Technical Skills: Proficiency with Customer.io, Twilio, Softswiss platform and OneSignal for customer engagement and communication.
• Communication Skills: Excellent verbal and written communication skills in English. Other lnaguages is a bonus.
• Analytical Skills: Strong analytical skills with the ability to interpret data and make informed decisions.
• Customer-Centric: A passion for delivering exceptional customer service and a deep understanding of VIP customer needs.
• Flexibility: Willingness to work flexible hours to accommodate VIP schedules and time zones.

• Team Player: Ability to work effectively within a team and collaborate with various departments.

   

Benefits

• Competitive salary and performance-based bonuses
• Flexible working hours and remote work options

• Opportunity to work with a dynamic and innovative team

   

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for an IT Sales Manager ⭐️ to help us expand our client base and drive growth. If you have a sales background, a proactive mindset, and a passion for building long-term partnerships, this is your opportunity.
As a part of our growth & business development team, you’ll be supported in your desire for new challenges and professional growth.

For a perfect match, we expect  🎯

• 1 year in IT outsourcing or consulting sales 
• Experience in full-cycle sales, using Upwork or LinkedIn
• Understanding technologies as Node.js., React, WordPress, and Laravel
• Knowledge of IT services and industry trends
• Excellent communication and negotiation skills
• Objection-handling expertise
• Proficiency in CRM tools to track and manage sales activities efficiently

Nice to have 💎

• Experience selling to enterprise clients or high-value B2B accounts
• Knowledge of contract negotiation and deal structuring
• Experience selling E-commerce / Shopify solutions and SEO services

Duties & Responsibilities 💼

• Identify and close new business opportunities
• Conducting full-cycle sales using Upwork and other platforms: from prospecting and initial contact to contract signing
• Negotiate contracts and ensure smooth transitions for the delivery team
• Proactively work on internal sales tasks to improve processes and optimize sales operations
• Track and analyze sales performance to identify areas for improvement and implement strategic changes
• Handle objections effectively and develop creative solutions
• Analyze the market and competitors to identify new opportunities
  
   

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results. 

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system.
• Access to an internal knowledge library.
• Career growth opportunities with a clear development plan.
• A budget for improving work processes and implementing new ideas.

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model.
✅Paid Time Off – 20 vacation days + 10 sick leave days per year.

Hiring steps: 
Screening — Test Task — Tech Interview — CEO Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Don't forget to provide your Telegram nickname for contact.

We are looking for an Automation QA Engineer to join a Belgian product company

🛠 Project

A Digital Shipping Marketplace and Transportation Platform that enables instant data and email processing, real-time Cargo-to-Ship matching, freight trading and contract management, digital documentation flow, freight finance, and supply chain management solutions.

What you’ll do:

• Automate UI & API tests (JS/TS) using Puppeteer, WebDriver, and Playwright/Cypress
• Maintain and improve existing automation suite (refactor, stabilize, optimize speed)
• Integrate tests into CI/CD, analyze failures, prepare clear reports
• Write stable selectors, risk-based test scenarios, and collaborate closely with dev & product teams

Must have:

• 2+ years in QA Automation
• Puppeteer/WebDriver and Playwright/Cypress experience
• Basic API testing & REST/JSON
• Basic JavaScript/TypeScript knowledge (async/await, promises)
• Simple MongoDB & SQL queries (find, SELECT)
• Experience with Jest/Mocha and Git

Nice to have: Docker, performance testing (k6/JMeter), Cucumber, BrowserStack, LambdaTest, CI/CD pipelines.

🔍 Interview stages:

1. Intro call with recruiter
2. Technical interview
3. Test task

4. Final offer

   💡 Why join us:

   1. Work with a modern, high-quality product

   2. Direct influence on release quality

   3. Flexible schedule & international team

We’re looking for a WordPress Developer to join us on a contract basis and contribute to international e-commerce projects on demand.

This is a great opportunity for specialists who want to combine project-based involvement with their main job, while staying flexible.

Requirements:

• 3+ years of commercial experience with WordPress (WooCommerce)  CMS
• Strong knowledge of WordPress core, custom themes, and plugin development
• Hands-on experience with WooCommerce (customizations and custom extensions)
• Solid understanding of PHP, MySQL, JavaScript, and jQuery
• Knowledge of OOP and basic design patterns (OOD)
• Experience working with Git
• Experience building websites from scratch and collaborating with front-end developers
• English level: Intermediate or higher

Responsibilities:

• Development and customization of WordPress websites
• Creating custom WooCommerce functionality and integrations
• Integration of third-party payment gateways and shipping providers
• Site speed optimization and performance improvements
• Ongoing support and development of new features for existing projects

We are looking for talented Data Analyst with a passion for managing, analyzing and visualizing data to find actionable Insights and help improve outcomes for our business and internal customers.

Responsibilities:

•Deep-dive analysis of subscriber-data from large databases;

•Writing and running SQL queries to retrieve data from databases;

•Monitoring and auditing accuracy and completeness of collected data;

•Organizing data into usable formats;

•Generating information and insights from data and identifying trends and patterns;

•Conducting A/B tests to understand and evaluate quality of data models;

•Creating data dashboards, graphs and visualizations;

•Developing and maintaining automated data processes.

Requirements:

•Experience with SQL queries and data aggregation;

•Experience SQL / PLSQL programming;

•Excellent knowledge and confident Excel user;

•Skills to optimize SQL queries;

•Experience in developing analytical reports and interactive dashboard in Power BI;

•Financial and analytical data presentation skills;

•Gaining knowledge from a large amount of data;

•Basic knowledge of statistics;

•Jira, Confluence;

•Experience in Machine Learning and Big Data technologies (as a plus).

We offer:

•A unique experience of working for the largest and most beloved mobile operator in Ukraine;

•Real opportunity to ship digital products to millions of customers;

•Remote work with possibility to visit the office;

•Onboarding program which can help with fast on-line adaptation;

•A competitive salary;

•Annual bonus;

•Paid sick leave and vacation;

•Financial aid in different life situations;

•Flexible working hours;

•Medical and life insurance;

•Great possibilities for professional development and career growth;

•Friendly & collaborative environment.

Are you an innovative, customer-focused PRO? At Mojam, we’re looking for a CRM Marketing Manager who’s ready to shake things up and revolutionize how we connect with our players! 🚀 If you’re passionate about creating personalized customer journeys and driving retention, we want you on our team. Help us elevate our CRM strategies and build stronger relationships with our community.

⚡️ What to do :
 

• Manage and optimize the CRM platform to enhance customer engagement, segmentation and personalization
• Develop and implement a comprehensive CRM strategy, including email, web push, and on-site communications, to increase customer retention and engagement
• Design and execute customer segmentation strategies to ensure relevant and targeted messaging to different customer segments
• Utilize A/B testing to continuously improve CRM activities effectiveness
• Monitor, analyze, and report on the performance of CRM initiatives, making data-driven recommendations for optimization and improvement
• Collaborate with the Marketing, Product, and Analytics teams to align CRM activities with overall company goals and strategies
• Control production of all necessary materials
• Stay up to date with the latest industry trends, best practices, and emerging technologies related to customer retention and CRM 

🦸 Your superpowers

• 2+ years of experience in CRM/ Retention/Email Marketing
• Proficient in using CRM platforms and marketing automation tools
• Detailed expertise in email, web push, on-site communication retention strategies
• Analytical and data-driven, with the ability to interpret customer data and make informed decisions on CRM initiatives
• Strong copywriting skills, possessing the ability to produce engaging and persuasive content tailored to different customer segments
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments
• Results-oriented mindset with a focus on driving measurable improvements in customer retention metrics and CRM performance
• Continuously seeking opportunities to innovate and improve retention strategies and CRM processes
• Upper-intermediate (B2)
• HTML and CSS proficiency

Being well-acquainted with the gaming industry, having a passion for video games (CS ideally) would be a substantial asset.

🍪Team Perks

• Totally remote work from wherever you grind. Into coworking? We’ve got your back
• Flex schedule with no time tracking, because our goal is results
• Work gear on us, get the tech you need
• Half-year bonus Twice a year every mojamer receives a sweet bonus as a nod to our shared achievements
• Health buffs: compensation for sports and mental health, paid sick leaves, and 18 days for vacation
• Skill boosts: we cover training, certs, UA and ENG classes, and pro tips from our top mojamers
• Day-offs and gifts on important dates that you choose yourself (birthday, work anniversary, child’s birth, wedding)
• A squad of PRO&BROs to craft epic gaming worlds with! 

Ready to elevate CRM to new heights 😉? We’re excited to see your CV and hopefully welcome you aboard! Let’s add more jam together 🚀

Role Overview:

We are assisting our partner iGaming company in expanding their engineering team responsible for ensuring the stability and predictable behaviour of their distributed services and platforms. The role involves working with production infrastructure, analysing system behaviour, and implementing practices that improve reliability across multiple platforms.

This position is intended for engineers who clearly understand the difference between SRE and DevOps practices, and for whom SLOs, error budgets, and availability targets such as 99.85–99.95% are practical tools rather than abstract concepts.

The engineer will work as part of an SRE shift schedule covering late-evening and night hours (17:00–01:00 and 00:00–08:00 CET, in rotation) to ensure end-to-end ownership of incidents, from user impact to root cause and follow-up improvements.

Key Responsibilities:

— Contributing to architectural changes affecting the reliability and scalability of services and platforms;

— Operating and improving Kubernetes clusters (cluster model, networking, ingress, load balancing);

— Working with AWS-based environments (networking, storage, compute, managed services);

— Managing infrastructure using Terraform and configuration management with Ansible;

— Developing and refining monitoring and observability across platforms (Prometheus, Alertmanager, Grafana, and log aggregation such as ELK / Loki);

— Participating in incident handling: initial classification, technical investigation, coordination with product/engineering teams, and following-up improvements;

— Reducing operational toil and building tools that support reliability and efficiency (internal utilities, automation, CI/CD improvements);

— Collaborating with development teams to embed SRE practices into the lifecycle of services (SLIs/SLOs, error budgets, readiness for production).

Ideal profile for the position:

Core skills:

— Strong Linux skills in production environments (debugging, performance, system services);

— Solid understanding of networking (TCP/IP, DNS, HTTP, load balancing, TLS);

— Hands-on experience operating Kubernetes in production (not just local clusters);

— Experience with AWS cloud services (for example: EC2, ALB/NLB, RDS, S3, IAM, EKS or self-managed Kubernetes);

— Confident use of Terraform and Ansible in real environments (multi-environment IaC, reusable modules/roles);

— Experience with observability tools:

1. metrics and alerting (Prometheus/Alertmanager or similar),
2. dashboards (Grafana or similar),
3. logging (ELK stack, Loki or comparable solutions).

— Ability to troubleshoot across application, network, and infrastructure layers, using scripting and tools (Python/Go/Bash, curl, tcpdump, log analysis, etc.);

— Experience with containers and image lifecycle (Docker or compatible runtimes).

Experience:
— Participation in production incidents and technical post-incident reviews (not just on-call escalation);

— 2–5 years of practical experience in SRE, infrastructure, platform or production-focused DevOps engineering;

— Experience working within CI/CD pipelines (for example: Jenkins, GitLab CI, GitHub Actions, ArgoCD or similar);

— Exposure to environments with high availability requirements (e.g. low tolerance to downtime, strict SLAs/SLOs).

— Availability to work between 5 PM and 8 AM CET, in the following shifts: 17:00–01:00 and 00:00–08:00.

What will be an advantage:

— Experience with high-load or real-time systems (payments, finance, gaming, streaming);

— Experience with CDNs or real-time log aggregation/analytics;

— Familiarity with databases and message systems (for example: PostgreSQL, MySQL, MongoDB, Kafka, Redis, RabbitMQ);

— Experience with involving external integrations and third-party APIs (payment providers, KYC, risk/anti-fraud, content providers);

— Experience with service meshes, API gateways or ingress controllers (Istio, Linkerd, NGINX, Envoy, etc.).

Success Metrics:

— Maintain and improve SLOs for key services in the 99.85–99.95% availability range, with clear SLIs and error budgets;

— Keep unplanned downtime below 1% for critical user-facing functionality;

— Ensure that the majority of infrastructure and platform configuration (target ≥ 90–95%) is managed as code (Terraform, Ansible, Kubernetes manifests/Helm charts);

— Systematically reduce MTTR (Mean Time To Recovery) for incidents by improving detection, diagnostics and standard operating procedures;

— Prevent repeated high-severity incidents by driving post-incident reviews and concrete follow-up actions (configuration changes, automation, runbooks, architectural adjustments);

— Maintain up-to-date operational documentation and runbooks for core services, so that incidents can be handled consistently across the team.

The company guarantees you the following benefits:

— Global Collaboration: Join an international team where everyone treats each other with respect and moves towards the same goal;

— Autonomy and Responsibility: Enjoy the freedom and responsibility to make decisions without the need for constant supervision.

— Competitive Compensation: Receive competitive salaries reflective of your expertise and knowledge as our partner seeks top performers.

— Remote Work Opportunities: Embrace the flexibility of fully remote work, with the option to visit company offices that align with your current location.

— Paid Time Off: Prioritise work-life balance with paid vacation and sick leave days to prevent burnout;

— Career Development: Access continuous learning and career development opportunities to enhance your professional growth;

— Corporate Culture: Experience a vibrant corporate atmosphere with exciting parties and team-building events throughout the year;

— Referral Bonuses: Refer talented friends and receive a bonus after they successfully complete their probation period;

— Medical Insurance Support: Choose the right private medical insurance and receive compensation (full or partial) based on the cost;

— Flexible Benefits: Customise your compensation by selecting activities or expenses you'd like the company to cover, such as a gym subscription, language courses, Netflix subscription, spa days, and more;

— Education Foundation: Participate in a biannual raffle for a chance to learn something new unrelated to your job as part of your commitment to ongoing education.

Interview process:

1. A 30-minute interview with a Recruiter to get to know you and your experience;
2. 1st stage of technical interview (1 h) with the DevOps team to assess your theoretical skills;
3. 2nd stage of technical interview (1 h) with the DevOps team to assess your hard skills;
4. A final 1-hour interview to gauge your fit with the company culture and working style.

If you find this opportunity right for you, don't hesitate to apply or get in touch with us if you have any questions!

Our client is a company that is one of the prominent providers of unique online slot games.

Required skills:

• Experience in game features design, art feedback, mathematical balancing and GDD creation.
• Experience with social games or real-money gaming is a must.
• Proven ability to create engaging and visually appealing game designs.
• Strong analytical skills for evaluating game performance and player behaviour.
• Excellent communication and collaboration skills in a remote working environment.

• A passion for creating slot games and the best experience for players

   

Responsibilities:

• Design classic slot games, including detailed game concepts, mechanics, scenarios and visuals.
• Writing and maintaining game documentation.
• Oversee the development and testing processes.
• Validation of the game builds, math models and their visual components.
• Supporting developers in the process of assembling the game.

• Market analysis, searching for successful mechanics and visual solutions.

   

Сompanу offer:

• Engage in a unique international web project, gaining valuable experience.
• Experience a dynamic work environment that avoids monotony.
• Opportunities for professional growth and advancement.
• Join a welcoming international team.
• Remote work.

Our client is a company that is one of the prominent providers of unique online slot games based in Spain. With a team of more than 20 developers, designers, and marketers, they are dedicated to creating innovative and captivating slot games. The game development project is designed to appeal to a wide audience of players worldwide.

Required skills:

• At least 2 years of experience in the gaming industry.
• Proficiency in TypeScript or JavaScript ES6+.
• Experience with PIXI.
• Understanding of game development principles and game design.

• Ability to work in a team and communicate ideas effectively.

   

Responsibilities:

• Participate in developing and assembling slot games based on provided concepts.
• Develop game content using TypeScript or JavaScript ES6+.
• Utilize libraries and frameworks like PIXI, Phaser, Cocos2d, and Three.js.
• Collaborate with designers and other developers to achieve high-quality standards.

• Optimize game performance and responsiveness.

   

Сompanу offer:

• Competitive salary.
• A friendly and creative atmosphere.
• Opportunities for professional growth and development.
• Flexible working hours and remote work options.

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.

We are looking for a Senior E-learning Specialist to join our team! We’re looking for an experienced professional to join our team someone with a strong background in instructional design and a proven ability to create engaging and effective digital learning materials.

Requirements:

— Strong background in instructional design, the ability to create engaging and effective learning materials for self-learning courses;
— Knowledge of educational theory and instructional/learning design principles;
— Proficiency in using online course authoring tools, LMS, and other online and distance learning-related technologies with a willingness to share knowledge with other team members;
— Experience/ability in researching and introducing innovative digital tools to embed in learning;
— Ability to quickly understand an unfamiliar topic;
— Excellent stakeholder management and communication skills;
— Strong timekeeping and prioritization skills;
— Knowledge and experience with “Articulate 360”;
— English B1+.

Responsibilities:

— Build strong working relationships with Subject Matter Experts to gain in depth understanding of the course content, learning objectives, and learners’ skills and knowledge requirements;
— Transform storyboards into engaging learning interactions, such as video, scenarios, activities etc;
— Develop portfolio courses in accordance to internal design and methodology standards;
— Design and develop new and high quality, engaging and innovative learning programs in technical (IT) as well as business topics;
— Design different types of educational materials such as presentations, videos, manuals, practical tasks, quizzes, and exams both for instructor-led learning and self-learning;
— Research and advise new e-Learning tools and software that will improve production;
— Prioritize and complete projects with tight deadlines;
— Implement AI tools and apply the optimal solutions for developing trainings and presentations in unfamiliar topics;
— Monitor training effectiveness: collect feedback from stakeholders and students, analyze metrics, and work out conclusions to enhance educational programs and their impact on the business;
— Provide support and appropriate training for mentors and internal trainers, both in matters of training methodology and using learning tools and systems.

Benefits:
☘️ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍 Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖 Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️ Corporate health insurance program for your well-being;
💵 Referral program enjoy cooperation with your colleagues and get the bonus;
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯 Rewards program for mentoring and coaching colleagues;
🗣 Free internal English courses;
🧘 Yoga classes to help you stay active and energized;
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;
🎳 Company events, team buildings.

Position: UI/UX Designer (Web Projects)

We are looking for a talented and experienced UI/UX Designer with 4+ years of hands-on design experience and excellent English communication skills to join our team. The ideal candidate will work directly with international clients on website projects and must be confident in managing client expectations and presenting design solutions.
 

Responsibilities:
 

• Collaborate with clients and internal teams to understand project requirements and translate them into effective user experiences
• Design user-friendly, visually appealing interfaces for websites (Shopify, Webflow, WordPress)
• Conduct research, wireframing, prototyping, and final UI delivery
• Present and explain design concepts to clients in a clear and engaging manner
• Ensure a consistent design approach across various platforms and devices
• Collaborate closely with developers to ensure design accuracy during implementation

Requirements:
 

• 4+ years of proven experience in UI/UX design
• Strong portfolio showcasing website design projects (especially client-facing ones)
• Fluent English (B2+), with the ability to communicate directly with clients
• Proficiency with tools like Figma
• Experience designing for Shopify, Webflow, and WordPress platforms
• Strong understanding of user-centered design principles and responsive design

Nice to have:
 

• Experience with e-commerce or SaaS platforms
• Basic understanding of HTML/CSS
• Motion/interaction design skills
• Experience with After Effects

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

Exolix is a dynamic and innovative Web3 company dedicated to providing instant crypto exchange services and solutions for fintech companies. With a commitment to excellence and a passion for blockchain industry, we have been a leader in Web3 crypto swap services for 7 years. As we continue to expand our reach and influence, we are seeking a highly motivated and experienced Business Development Manager to develop B2B partnerships and propel our growth.

Position Overview:

We are looking for a results-driven Business Development Manager with a proven track record in cultivating and closing B2B partnerships. The ideal candidate will have exceptional communication skills, a deep understanding of the blockchain industry, and the ability to identify and capitalize on new business opportunities. As a Business Development Manager, you will play a key role in establishing and maintaining strategic partnerships to drive revenue and enhance our market position.

Responsibilities:

• Identify, prospect, and establish new B2B partnerships that align with the company's strategic goals and objectives.
• Conduct thorough market research to identify potential B2B partnership opportunities.
• Create scripts for communicating with key decision-makers for different channels.
• Enhance relationships with current customers by upgrading services and discovering new opportunities to expand the partnership.
• Develop and maintain strong relationships with key decision-makers in target industries.
• Travel around the world to crypto conferences and establish B2B partnerships during meetings and events.
• Collaborate with cross-functional teams to create compelling proposals and presentations tailored to prospective partners.
• Negotiate and close partnership agreements, ensuring mutually beneficial terms for all parties involved.
• Stay informed about industry trends, market conditions, and competitor activities to identify new opportunities and threats.
• Achieve and exceed sales targets and key performance indicators related to partnership development.
• Create and regularly update partner plans on a quarterly basis.

Key skills and qualifications:

• 2+ years of proven sales experience in the B2B field;
• Strong interpersonal and communication skills;
• Excellent problem-solving and analytical skills;
• Ability to work effectively in a rapidly changing environment;
• Ability to work independently and in a team;
• Advanced level of English is required (minimum B2);
• Expertise in the cryptocurrency niche (candidate with previous experience at exchanges and related companies will be a priority for consideration).

What we offer:

• Remote employment opportunities.
• Monday to Friday flexible schedule.
• Competitive salary depending on the experience.
• Partial company coverage for educational and training expenses.
• Business trips around the world to major industry conferences.
• Performance-based bonuses.

Akurateco is a cutting-edge white-label payment software provider with 15+ years of hands-on experience in the payment industry. We bring our clients fully-brandable and easily customizable payment software.
Our team is looking for Technical Support Engineer !

Requirements:

• Bachelor’s degree in information technology or computer science;
• Knowledge of English at the intermediate level (upper intermediate will be a plus);
• Good interpersonal skills and time management skills;
• Proven work experience as a technical support engineer or in a similar role for at least 3 years;
• Strong testing skills and knowledge of web services, APIs, and IP-based protocols;
• Ability to troubleshoot complex system and software issues;
• Client-oriented and friendly attitude, attentiveness, self-dependence;
• Strong critical thinking and problem-solving skills;
• Excellent written and verbal communication skills;

• Motivation to learn new skills and technologies.

   

Responsibilities:

• Collecting as much information as possible about the problem and attempting to solve it independently or escalating it to the appropriate Tech team (QA, developers, BA, DevOps, or system administrators);
• Installing and configuring client connection systems, e.g. accounts, connectors, etc;
• Responding to client support requests;
• Repairing software system malfunctions, issues, and related problems;
• Evaluate and prioritize customer support cases;
• Respond to customer inquiries and assist in troubleshooting and resolving challenges;
• Communicate and resolve customer problems via the Jira system or live chat;
• Act as the initial point of contact for all system related concerns from clients;
• Act as the primary liaison between company and your customers;
• Prepare accurate and timely reports;

• Tracking and managing work records and documentation;

   

Will be a plus:

• Technical support experience in card processing or fintech company;
• Having a higher or incomplete higher technical education is a plus;
• Jira experience;

• Bachelor’s degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification.

   

We offer:

• Interesting and extensive project;
• Fair remuneration;
• Flexible working hours and work-life balance;
• 20 vacation days, sick leaves upon request;
• Corporate English language classes.

Who We Are
 

OpenMinds is a cognitive defence tech company countering authoritarian influence in the battle for free and open societies. We work with over 30 governments and organisations worldwide, including Ukraine, the UK, and NATO member governments, leading StratCom agencies, and research institutions.

Our expertise lies in accessing restricted and high-risk environments, including conflict zones and closed platforms.

We combine ML technologies with deep local expertise. Our team, based in Kyiv, Lviv, London, Ottawa, and Washington, DC, includes behavioural scientists, ML/AI engineers, data journalists, communications experts, and regional specialists.

Our core values are: speed, experimentation, elegance and focus. We are expanding the team and welcome passionate, proactive, and resourceful professionals who are eager to contribute to the global fight in cognitive warfare.
 

Who we’re looking for

OpenMinds is seeking a skilled and curious Data Engineer who’s excited to design and build data systems that power meaningful insight. You’ll work closely with a passionate team of behavioral scientists and ML engineers on creating a robust data infrastructure that supports everything from large-scale narrative tracking to sentiment analysis.
 

In the position you will:

• Take ownership of our multi-terabyte data infrastructure, from data ingestion and orchestration to transformation, storage, and lifecycle management
• Collaborate with data scientists, analysts, ML engineers, and domain experts to develop impactful data solutions
• Optimize and troubleshoot data infrastructure to ensure high performance, cost-efficiency, scalability, and resilience
• Stay up-to-date with trends in data engineering and apply modern tools and practices
• Define and implement best practices for data processing, storage, and governance
• Translate complex requirements into efficient data workflows that support threat detection and response
   

We are a perfect match if you have:

• 5+ years of hands-on experience as a Data Engineer, with a proven track record of leading complex data projects from design to production
• Highly skilled in SQL and Python for advanced data processing, pipeline development, and optimization
• Deep understanding of software engineering best practices, including SOLID, error handling, observability, performance tuning, and modular architecture
• Ability to write, test and deploy production-ready code
• Extensive experience in database design, data modeling, and modern data warehousing, including ETL orchestration using Airflow or equivalent
• Familiarity with Google Cloud Platform (GCP) and its data ecosystem (BigQuery, GCS, Pub/Sub, Cloud Run, Cloud Functions, Looker)
• Open-headed, capable of coming up with creative solutions and adapting to frequently changing circumstances and technological advances
• Experience in DevOps (docker/k8s, IaaC, CI/CD) and MLOps
• Fluent in English with excellent communication and cross-functional collaboration skills
   

We offer:

• Work in a fast-growing company with proprietary AI technologies, solving the most difficult problems in the domains of social behaviour analytics and national security
• Competitive market salary
• Opportunity to present your work on tier 1 conferences, panels, and briefings behind closed doors
• Work face-to-face with world-leading experts in their fields, who are our partners and friends
• Flexible work arrangements, including adjustable hours, location, and remote/hybrid options
• Unlimited vacation and leave policies
• Opportunities for professional development within a multidisciplinary team, boasting experience from academia, tech, and intelligence sectors
• A work culture that values resourcefulness, proactivity, and independence, with a firm stance against micromanagement

About company:

Appexoft is Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality.

We suggest

• Opportunity for career growth;
• Competitive salaries;
• Friendly team of professionals;
• Comfortable working environment;
• Delicious coffee biscuits and tea for your good mood.

Required skills

• Upper intermediate level of English both, spoken and written;
• Understanding of basic IT technologies;
• Result-oriented person with high level of self-organization;
• Analytical mind;
• Excellent presentation skills.

Responsibilities

• Daily search for potential customers;
• Formation and support of the client base;
• Monitor sales trends, market trends, competitors and relevant customers;
• Generation of ideas on development and distribution of our product;
• Regular reporting and analysis.

Про компанію Appexoft

Appexoft is Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality.