Jobs at Djinni

N-iX is a global software development company that brings together over 2,400 professionals across Europe and the Americas. We’re actively expanding in Colombia, inviting local tech talent to join our international projects for industry-leading companies and Fortune 500 firms. Enjoy the freedom to work remotely or from our regional hubs, collaborate with experts worldwide, and grow your career in a fast-paced, innovative environment.

The Senior Site Reliability Engineer (SRE) will play a key role in designing, maintaining, and scaling the infrastructure and automation systems that ensure the reliability, availability, and performance of the company's critical applications and services. This position requires deep expertise in cloud-native platforms, infrastructure as code (IaC), CI/CD, and modern observability practices. The role involves a blend of software engineering and systems engineering skills to build resilient, secure, and scalable infrastructure.

 

Responsibilities:

• Design and implement scalable infrastructure solutions using AWS cloud services (e.g., EC2, EKS, RDS, MSK, Lambda, CloudFront).
• Develop and maintain infrastructure automation using Terraform, Helm, and ArgoCD within GitOps workflows.
• Architect and manage multi-region, highly available systems to ensure business continuity and disaster recovery.
• Lead incident response, postmortems, and root cause analysis efforts to improve system reliability and performance.
• Define and enforce Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets.
• Build and maintain CI/CD pipelines using GitHub Actions, ensuring efficient and secure software delivery.
• Implement and manage observability stacks including Datadog, CloudWatch, and Prometheus/Grafana.
• Ensure compliance and security best practices, including IAM policies, secrets management, and audit logging.
• Collaborate with software engineering, security, and infrastructure teams to define and implement reliable architecture.
• Conduct cost optimization, capacity planning, and performance tuning for cloud workloads.
• Mentor junior engineers and contribute to knowledge sharing and process improvements.
  
   

Requirements:

• Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Information Technology, or a related field.
• 5+ years of professional experience in Site Reliability Engineering, DevOps, or Cloud Infrastructure roles.
• Strong proficiency with AWS (EKS, RDS, S3, IAM, Lambda, CloudFormation/Terraform).
• Proficient in Terraform, Helm, Kubernetes, and CI/CD automation.
• Solid understanding of networking, DNS, TLS, load balancers, and container orchestration.
• Experience with monitoring/alerting tools (e.g., Datadog, Prometheus, Grafana).
• Strong scripting skills in Python, Bash, or Go.

We’re currently looking for a Sales Manager to join the product SaaS team at G-MOS — a product from the Promodo ecosystem.

G-MOS (g-mos.com) is a SaaS platform that helps businesses scale Google Ads through automation. G-MOS combines deep marketing expertise with a product-driven approach and is now entering an active scaling phase.

We’re looking for a Sales Manager who can own the entire sales cycle from prospecting to closing deals.

What you’ll do:

• own the full sales cycle: prospecting → outreach → qualification → demo → closing
• build and manage outbound pipelines (cold calls, email, LinkedIn outreach)
• define and refine ICP, lead lists, and segmentation
• run discovery and qualification calls, identify decision-makers and real needs
• conduct product demos and guide prospects through the buying decision
• close deals and work with the team on smooth onboarding handoff
• continuously test and improve messaging, sequences, and conversion rates
• maintain accurate CRM data and report on pipeline and revenue

What we’re looking for:

• 2+ years in a BDR/sales role;
• proven experience in lead generation and outbound funnel building;
• strong skills in discovery & closing conversations;
• hands-on experience with cold calling, email marketing, and LinkedIn outreach;
• English B2+ (speaking & writing);
• general understanding of Google Ads is a plus;
• confident working remotely and independently.

What we offer:

• fully remote setup: Monday-Friday, 9:00/10:00-18:00/19:00 (Kyiv time);
• real impact on revenue and product growth: you don’t just hand over leads — you directly influence funnel quality and revenue growth;
• work with a SaaS product in the active scaling phase, with proven product — market fit and a clear value proposition for customers;
• fast professional growth opportunities;
• close collaboration with a strong, experienced team, where your ideas and initiatives genuinely shape processes;
• timely and transparent compensation: fixed salary + KPI-based bonuses;
• paid vacation and sick leave — we support a healthy work—life balance and believe that rest and recovery are just as important as results.

Apply now and join the team!

QA Madness is a European IT service company focusing strongly on QA and cybersecurity. The company was founded in 2013 and is headquartered in Poland.

We are looking for an experienced General QA Engineer (Banking) to join our team and contribute to an exciting banking project. In this role, you will play a key part in developing and maintaining an automation framework while following industry best practices.

Work type: Remote.
Technical level: Middle.
Job category: QA.
Project: Banking project.
English level: Upper-Intermediate.

Responsibilities:

• Execute automation test suite and analyze/report results;
• Manual testing with existing test cases;
• Plan and describe test scenarios for future automation in cooperation with colleagues;
• Implement new automation tests;
• Participate in team meetings to discuss task implementation details from a QA perspective;
• Create detailed testing documentation to grow the internal knowledge base;
• Search and try new testing solutions that can bring benefits;
• Look for new approaches in automation and apply best practices.

Required Skills:

• 2+ years of experience working with Manual and Automation testing;
• General knowledge and practical experience writing web automation using JavaScript;
• Strong proficiency in TypeScript and experience with testing frameworks such as Playwright;
• Knowledge and experience working with Flexcube is desirable;
• Experience with web testing frameworks and tools;
• Understanding of software development processes, stages, concepts, and methodologies of Quality Assurance;
• Experience in test case development, execution and maintenance;
• Experience with CI/CD tools;
• Strong analytical and diagnostic skills, attention to details;
• Willingness to ask for help from colleagues and to help others;
• Upper-intermediate English level;
• Working experience in the banking sector or payment systems is advantageous.

What We Offer:

• Competitive salary in USD or EUR and good compensation package (reviews on demand to ensure your compensation reflects your growth and impact);
• Corporate English courses with native speakers;
• Remote work opportunity;
• Flexible work schedule (Enjoy the freedom to start your 8-hour workday at a time that fits your schedule best, anytime between 8 a.m. and 11 a.m.);
• The ability to focus on your work: a lack of bureaucracy and micromanagement (no tracking tools).

Steps of the interview process:

STEP 1: Send your resume and complete the questionnaire.
STEP 2: Go through the screening interview with a Tech Recruiter.
STEP 3: Interview with technical specialists.
STEP 4: Interview with a client.

You will own and execute the B2B marketing strategy — covering online and offline brand activities, paid advertising (Google Ads, LinkedIn Ads), and email marketing (newsletters, automations, single sends).

Key Responsibilities

• Event Marketing: Plan and execute offline brand activities at industry events with internal teams and contractors. Oversee stand creation, staffing, media support, and distribution of merchandise and printed materials.
• Creative Production: Collaborate with content and design teams to produce banners, videos, and other visual materials as needed.
• Campaign Management: Launch, optimize, and analyze B2B campaigns (always-on and on-demand).
• Email Marketing: Set up automations, newsletters, and one-off campaigns. Create and maintain email templates and communication flows.
• Paid Advertising & Media Buying:: Manage, optimize, and analyze paid campaigns across Google Ads, LinkedIn Ads, and display/video networks.
• Website Management: Develop and optimize landing pages, forms, pop-ups, and banners to improve conversion and lead acquisition.
• Content Support: Provide briefs and technical assignments for the creation of sales and marketing content (blog posts, case studies, product pages).
• Reporting: Collect, aggregate, and analyze marketing data. Track KPIs and prepare performance reports.

Requirements

• 3+ years of experience in B2B marketing, preferably in iGaming, SaaS, or Fintech.
• Strong understanding of Inbound vs. Outbound marketing and the B2B sales funnel.
• Proven ability to launch, optimize, and analyze marketing campaigns from scratch.
• Hands-on experience with Google Ads, LinkedIn Ads, X Ads, and Meta Ads.
• Experience operating ESPs such as SendGrid, Mailchimp, Lemlist, etc.
• Analytical mindset with experience in Google Analytics 4, Google Tag Manager,  Power BI, Tableau, Looker Studio, or similar.
• Ability to brief and manage content creation for decks, one-pagers, brochures, case studies, and gated content.
• Experience managing website and landing page production, including collaboration with design and dev teams.
• Hands-on experience with WordPress CMS.
• Ability to work in cross-functional teams and multiple stakeholders.
• English level: Upper-Intermediate or higher.

Nice to Have

• Experience in event marketing, including exhibitions, stand management, and on-site operations.
• Familiarity with iGaming industry trends and major events.
• Experience producing webinars, podcasts, or interviews.
• Media buying experience and understanding of display advertising on external platforms.
• CRM management experience.

🔥 Looking for a: Junior Web Developer (HTML / CSS / JavaScript)

🚀 Start: ASAP

⏳ Duration: Project-based

🕘 Workload: Flexible / To be discussed

🌍 Location: Remote

🛠 Tech requirements:

HTML, CSS, JavaScript

Responsive web development

Clean, well-structured code

Ability to work independently and meet deadlines

📌 Project scope:

Company website

2 business card websites

Send us your CV and join our supportive and learning-oriented team.

About the Project:

We are building a next-generation eLearning platform focused on delivering exceptional educational experiences for both learners and educators. This is a high-impact role, and you’ll be directly involved in evolving a platform used by thousands of users worldwide. The frontend is actively being migrated from Vue 2 to Vue 3, and the backend runs on a modern Node.js-based stack integrated with AWS.

Responsibilities:

• Develop and maintain features on both frontend and backend of the platform;
• Participate in the migration of the frontend from Vue 2 to Vue 3;
• Collaborate with product managers, designers, and other developers to deliver high-quality features;
• Write clean, scalable, and well-documented code;
• Design and consume RESTful APIs;
• Optimize components for maximum performance across a range of devices and browsers;
• Participate in code reviews and contribute to technical decision-making;
• Support and maintain existing functionality, fixing bugs and improving performance;
• Integrate AWS services (e.g., S3, SQS) where needed.
   
• Requirements:
• 4+ years of experience in fullstack development;
• Strong experience with Vue.js 2 and ideally Vue 3 (or willingness to migrate);
• Solid understanding of Vuex, component-based architecture, and UI best practices;
• Experience with Bootstrap or other UI frameworks;
• Proficiency with Node.js and NestJS for building backend services;
• Hands-on experience with Prisma and/or Sequelize;
• Good knowledge of MySQL or other relational databases;
• Experience integrating and using AWS services, such as S3, SQS, etc.
• Familiarity with REST API design principles and scalable application architecture;
• Experience with Git, Docker, and collaborative development workflows;
• Ability to work independently and take ownership of tasks.
   
• Nice to Have:
• Experience with CI/CD pipelines;
• Understanding of microservices architecture;
• English level: B2.

About Us: We are a dynamic Web2/Web3 incentive platform startup that has successfully launched our MVP. We are now expanding our team to propel the project to the next level. Our unique advantage is blending the power of blockchain with the accessibility of Web2—our core runs on chain, but our user experience is seamless for everyone.
The Role: We are looking for a passionate Middle Frontend Developer to join a close-knit, cross-functional team of 4, working directly with the CTO. You will own the frontend architecture, ensuring it is not only performant and intuitive but also fully instrumented for data-driven decision-making.

Your Responsibilities:

• Design, develop, and maintain a responsive React.js application.
• Implement robust user behavioral analytics: You will be responsible for instrumenting the frontend to capture granular user interactions (beyond basic page views) using Google Analytics (GA4), Rybbit, and Hotjar.
• Collaborate with the backend team (.NET) to define, integrate, and optimize REST APIs.
• Manage the deployment pipeline using Docker and Git.
• Actively use AI coding assistants to speed up development and boilerplate generation.

Requirements:

• Core: 3+ years of experience with React.js (Hooks, Context API, State Management).
• Analytics: Proven experience implementing analytics in Single Page Applications (tracking custom events, managing Data Layers, and integrating tools like Hotjar/GA4).
• AI Proficiency: You are an "AI Tools Master"—you know how to leverage AI to code faster and smarter.
• Soft Skills: Open-minded, quick learner, and a proactive team player.
• Language: Professional English proficiency (written and spoken).

Nice to Have (Not required, but a plus):

• Familiarity with Web3 concepts (Wallets, Smart Contract interactions).
• Experience with Nest.js or .NET.

Our Tech Stack:

• Your Toolkit: React.js, Docker, Git.
• Our Ecosystem: .NET/C# (Backend), Nest.js (Web3 Core), Solidity, RabbitMQ, MySQL.

What We Offer:

• Fully Remote: Work from anywhere.
• AI Tools Budget: Compensation to cover your preferred AI subscriptions to support your efficiency.
• Competitive Compensation: Based on your experience and impact.
• High Impact: A startup environment where your code directly shapes the product and company direction.

We are looking for a Middle/Senior UX AI Designer to join our team.
This role is strongly UX-focused and oriented toward designers who actively use AI tools in their daily workflow while working on multiple client products.

Responsibilities:
1.Design user experiences, user flows, and interaction logic for web and mobile products.
2.Work on outsourcing projects across different domains and product types.
3.Use AI tools to design, prototype, and validate UX solutions.
4.Collaborate with UI designers, developers, PMs, and international clients.
5.Participate in UX discussions and client calls in English.
6.Adapt UX approaches quickly across different projects and requirements.

Requirements:
1.Middle or Senior UX Designer with 4+ years of experience.
2.Strong expertise in UX design (research, flows, IA, wireframes, complex interfaces).
3.Hands-on experience with AI tools, such as:
Cursor
Claude Code
Windsurf
or similar AI-powered coding/design tools.
4. Experience working with web and mobile products/Understanding of HTML/CSS/React/Next.js.
5.Understanding of development processes and UX-to-implementation flow.
6.Fluent English (B2-C1) — confident spoken English is mandatory.

Interview stages:
1. AI — Screening.
2. Interview with a recruiter.
3. Test Task.
4. Reference check.
5. Offer.

What We Offer:
Full-time role with flexible hours after probation.
Ongoing training and educational opportunities.
Performance reviews every 6 months.
Competitive salary in USD.
21 paid vacation days.
7 paid sick days (+15 for serious cases like COVID or surgery).
10 floating public holidays.
Online team-building events & fun corporate activities.
Projects across diverse domains (e-commerce, healthcare, fintech, etc.).
Clients from the USA, Canada, and Europe.

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
• Willingness to work shifts and be available outside standard hours for VIP client needs

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Шукаємо сильних веб розробників в нашу дружню команду для роботи на цікаві проекти.

Tech stack:
— TypeScript / Next.js
— Python / Django
— AI coding agents (Claude Code, Cursor)

Що треба:
✅ 2+ років commercial Next.js досвід
✅ 5+ років в веб розробці
✅ Strong TypeScript skills
✅ Досвід з AI coding agents
✅ Code quality & product thinking
✅ English intermediate+

Бонус: Python/Django досвід

Що пропонуємо:
🏠 100% remote
⏰ Flexible hours
🚀 Performance-based earning potential
📈 Multiple interesting projects
🦾 Established dev process with nodern tools & AI agents encouraged

Надішліть CV + приклади Next.js проектів + GitHub profile

• The project is for one of the world's famous science and technology companies in pharmaceutical industry, supporting initiatives in AWS, AI and data engineering, with plans to launch over 20 additional initiatives in the future. Modernizing the data infrastructure through the transition to Snowflake as a priority, as it will enhance capabilities for implementing advanced AI solutions and unlock numerous opportunities for innovation and growth.

• Responsibilities:

  - CI/CD Pipeline Ownership - Design, implement, and maintain automated CI/CD pipelines (GitHub Actions, Azure DevOps, AWS CodePipeline) to enable reliable and frequent deployments.
  
  - Cloud Infrastructure Management - Build and manage scalable and secure cloud environments in Azure and AWS using IaC (Terraform, CloudFormation, ARM/Bicep).
  
  - Environment Reliability & Monitoring - Implement monitoring, logging, alerting, and performance optimization using tools like CloudWatch, Azure Monitor, Grafana, Prometheus.
  
  - Automation & Configuration Management - Automate routine operational tasks using PowerShell, Bash, Python, Ansible, or similar; ensure consistent configuration across all environments.
  
  - Security, Compliance & Best Practices - Apply cloud security best practices (IAM, network controls, secrets management), ensure compliance with internal and industry standards, and support audit readiness.

• Mandatory Skills Description:

  Programming Skills: In-depth experience in Python, relational databases, SQL, and a background in object oriented programming languages such as Scala, C#, or Java is advantageous
  • Services : Knowledge of RESTful APIs and microservices built on AWS, with experience in AWS Lambda (using the boto3 library) and serverless design.
  • Cloud Skills: Experience in building cloud-native systems using AWS services at an enterprise level with a learning mindset.
  • Best Practices: Knowledge of Object Oriented Programming (OOP) and design patternsand excellent code and technical documentation as well as experience with code review.
  • CI/CD & Automation: Understanding of CI/CD pipelines, with experience in building and deploying CI/CD pipelines (preferably using Azure DevOps).
  • Testing Framework: Experience in testing framework
  • Security: Familiarity with AWS security best practices (MFA, encryption, user roles & policies).

• Nice-to-Have Skills Description:

  Containerization: Experience in building and deploying container services (Docker, Kubernetes, AWS Fargate).
  • Data Tools: Experience with Iceberg and Snowflake.
  • Familiarity with Terraform, CloudFormation, or CDK for infrastructure automation.
  • Knowledge of NoSQL databases.

• Languages:
  • English: B2 Upper Intermediate

Project Description:

Join the team modernizing the software delivery process for the Body Controls Organization, focusing on Body Control Module (BCM) and Battery Access Module (BAM) Electronic Control Units (ECUs) within the Fully Networked Vehicle (FNV) architecture. This initiative aims to design, implement, and maintain a robust Level 2 (L2) testing framework using a Virtual ECU (vECU) platform. The framework will automate and continuously improve software validation, ensuring all functional and performance requirements are verified in a virtual environment before hardware deployment. Integration with CI/CD pipelines will deliver continuous feedback on component quality, enabling early defect detection and improved software stability.

Responsibilities:

- Develop a scalable and modular Virtual ECU Development Studio (VEDS) for BCM and BAM ECUs.
- Ensure compatibility with existing toolchains and enterprise development environments.
- Implement co-simulation capabilities for seamless interaction between virtual and physical ECUs.
- Configure the VEDS environment for L2 testing, including network simulation, signal routing, and diagnostic interfaces.
- Create and execute detailed L2 test cases aligned with software requirements.
- Automate test script development and integrate automated tests into CI/CD pipelines.
- Expand virtual ECU test coverage and support development teams in debugging and root cause analysis.
- Implement reporting and analytics for test coverage, defect trends, and performance metrics.
- Participate in sprint-based development, contributing to objectives such as test strategy, environment setup, automation integration, test execution, and continuous improvement.

Mandatory Skills Description:

- Proficiency in Bash, C/C++, Conan, Docker, Cmake, ARM\RH850 baremetal, ghs toolchain, Python.
- Experience with version control and artifact management tools (GitHub, Jfrog Artifactory).
- Familiarity with test management tools (e.g., Testrail), defect tracking systems (e.g., JIRA), automation frameworks, and debugging tools.
- Ability to develop modular, reusable automated test scripts and integrate them into CI/CD pipelines.
- Strong analytical skills for software requirements analysis and test coverage alignment.

Nice-to-Have Skills Description:

- Proficiency in Groovy, MatLab, Python Simulink, and StateFlow.
- Experience with Polyspace and SonarQube for code quality and static analysis.
- Knowledge of network simulation, signal routing, and diagnostic interfaces in automotive environments.
- Prior involvement in mixed-mode testing scenarios (virtual and hardware ECUs).
- Exposure to reporting and analytics for test coverage and defect trends.
- Experience supporting development teams in debugging and root cause analysis.

Languages:

English: C1 Advanced

At ORIL, we’re building a structured, data-driven approach to sales — and we’re looking for a Sales Operations Manager who will help us make it happen.

What are we looking for?

• IT Sales Expertise. 3+ years of Sales experience at software development companies.
• Highly Organized & Closure Oriented. Strong ability to manage leads efficiently, track progress, and ensure follow-ups are executed on time.
• Contract Negotiation. Proven experience in negotiating and closing diverse software development contracts, including long & short-term, outstaff, outsource, fixed-price, small & large teams.
• Business Communication. Excellent business communication skills, with a strong command of persuasive and negotiation techniques.
• Cultural Awareness. In-depth understanding of U.S. culture and specific communication habits.
• Process-oriented mindset. Strong ability to structure workflows, set up clear processes, and ensure their smooth execution.
• Proactivity & Ownership. Self-driven and responsible, able to manage multiple priorities and support the sales team in achieving its goals.
• Upper-Intermediate level of English. Confident written and spoken communication with global clients and internal stakeholders.

Will be a plus:

• Other experience in the IT industry (e.g., as Account Manager, Tech, PM, Customer Service).
• Experience in PropTech, GreenTech, Construction, or related industries.

What will you do?

• The primary goal for this position is to support the VP/CEO of sales in closing deals. Prepare pre-call client analysis, presentations, proposals, and follow-up materials.
• Initial communication and negotiations with prospects: respond, engage, and qualify potential clients. Set up and conduct calls with qualified prospects.
• Lead-gen support. Work closely with the lead generation team to design and implement effective outreach campaigns.
• Lead nurturing. Building long-term trusting relationships with prospects to qualify leads as sales opportunities.
• Ensure successful follow-through of the sales cycle by maintaining accurate activity and prospect qualification information in CRM.
• Contract Negotiation. Negotiate collaboration terms and contracts with leads, ensuring favorable outcomes.
• Conference participation for lead generation.

We offer:

• Competitive compensation.
• Flexibility to work from anywhere (fully remotely or in our office in Lviv).
• Comprehensive day-off policy, including additional days off in case of public holidays, and special events.
• Accounting Support Services.
• Work with global clients across diverse domains and businesses.
• Business trips to the EU & USA (client meetings, conferences).
• Education budget + corporate education events/trainings.
• Compensation for your fitness pursuits or therapy sessions.
• Regular team-building activities.
• A culture where individual growth and team progression are paramount.

Application Process:

• HR Interview — discuss your experience, expertise, and problem-solving approach.
• Call with our external consultant — a deeper look into your analytical and process-thinking skills.
• Call with C-level — practical role play call and general alignment on collaboration.

✨ If you’re a process-driven professional who enjoys creating order out of chaos, thrives on optimizing workflows, and wants to have a real impact on the sales engine of a growing international IT company, we’d love to hear from you!

At ORIL, we’re building a structured, data-driven approach to sales — and we’re looking for a Sales Operations Manager who will help us make it happen.

What are we looking for?

• IT Sales Expertise. 3+ years of Sales experience at software development companies.
• Highly Organized & Closure Oriented. Strong ability to manage leads efficiently, track progress, and ensure follow-ups are executed on time.
• Contract Negotiation. Proven experience in negotiating and closing diverse software development contracts, including long & short-term, outstaff, outsource, fixed-price, small & large teams.
• Business Communication. Excellent business communication skills, with a strong command of persuasive and negotiation techniques.
• Cultural Awareness. In-depth understanding of U.S. culture and specific communication habits.
• Process-oriented mindset. Strong ability to structure workflows, set up clear processes, and ensure their smooth execution.
• Proactivity & Ownership. Self-driven and responsible, able to manage multiple priorities and support the sales team in achieving its goals.
• Upper-Intermediate level of English. Confident written and spoken communication with global clients and internal stakeholders.

Will be a plus:

• Other experience in the IT industry (e.g., as Account Manager, Tech, PM, Customer Service).
• Experience in PropTech, GreenTech, Construction, or related industries.

What will you do?

• The primary goal for this position is to support the VP/CEO of sales in closing deals. Prepare pre-call client analysis, presentations, proposals, and follow-up materials.
• Initial communication and negotiations with prospects: respond, engage, and qualify potential clients. Set up and conduct calls with qualified prospects.
• Lead-gen support. Work closely with the lead generation team to design and implement effective outreach campaigns.
• Lead nurturing. Building long-term trusting relationships with prospects to qualify leads as sales opportunities.
• Ensure successful follow-through of the sales cycle by maintaining accurate activity and prospect qualification information in CRM.
• Contract Negotiation. Negotiate collaboration terms and contracts with leads, ensuring favorable outcomes.
• Conference participation for lead generation.

We offer:

• Competitive compensation.
• Flexibility to work from anywhere (fully remotely or in our office in Lviv).
• Comprehensive day-off policy, including additional days off in case of public holidays, and special events.
• Accounting Support Services.
• Work with global clients across diverse domains and businesses.
• Business trips to the EU & USA (client meetings, conferences).
• Education budget + corporate education events/trainings.
• Compensation for your fitness pursuits or therapy sessions.
• Regular team-building activities.
• A culture where individual growth and team progression are paramount.

Application Process:

• HR Interview — discuss your experience, expertise, and problem-solving approach.
• Call with our external consultant — a deeper look into your analytical and process-thinking skills.
• Call with C-level — practical role play call and general alignment on collaboration.

✨ If you’re a process-driven professional who enjoys creating order out of chaos, thrives on optimizing workflows, and wants to have a real impact on the sales engine of a growing international IT company, we’d love to hear from you!

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.

HOW YOU WILL MAKE AN IMPACT

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in Customer Support and IGaming is a must
• Excellent written skills in English (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.