Jobs at Djinni

10172
  • Β· 54 views Β· 27 applications Β· 1d

    Looking for a Senior Fullstack Developer (React + Python) β€” RegTech / AML Platform

    Part-time Β· Full Remote Β· Worldwide Β· 4 years of experience Β· English - B2
    Project: Long-term dedicated development and maintenance of a Business Risk Assessment (BRA) platform for a RegTech company (Sweden/Netherlands). Product: AML compliance platform that helps organizations perform legally required risk assessments....

    Project: Long-term dedicated development and maintenance of a Business Risk Assessment (BRA) platform for a RegTech company (Sweden/Netherlands).

     

    Product: AML compliance platform that helps organizations perform legally required risk assessments. Replaces Excel/PowerPoint workflows with a unified digital solution. Currently on staging, preparing to go live.

     

    Current stack:
    - Frontend: React
    - Backend: Python
    - Database: PostgreSQL / Supabase
    - Infrastructure: Azure
    - Prototyping: Lovable (AI-generated prototypes that dev implements into production)

     

    Responsibilities:
    - Take ownership of the existing codebase (development + maintenance)
    - Stabilize the platform and prepare for production launch
    - Build new features based on Lovable prototypes
    - Implement document generation and export functionality
    - Build API integrations for enterprise clients
    - Future: contribute to AI/ML layer (predictive risk scoring)

     

    Requirements:
    - 4+ years with React and Python
    - Strong PostgreSQL experience
    - Azure infrastructure experience (deployment, CI/CD, monitoring)
    - Ability to work independently and own the full development cycle
    - Experience working with AI code generation tools (Lovable, Cursor, etc.) is a plus
    - Fintech / RegTech / compliance domain experience is a strong plus (KYC, AML, risk management)

     

    Engagement: Part-time dedicated, long-term, monthly retainer
    Hours: 20 hrs/week 


    Start: ASAP
    Location: Remote

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  • Β· 166 views Β· 42 applications Β· 1d

    Copywriter

    Part-time Β· Full Remote Β· Worldwide Β· 2 years of experience Β· English - B2
    Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO. We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress. We...

    Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

    We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

     

    We create quality projects for clients in the USEurope, the UK, and Canada πŸŒ, especially Healthcare, Real Estate, and E-commerce projects.

    Currently, our team consists of more than 60+ skilled experts πŸ‘¨β€πŸ’», and we are constantly growing.


    Now, we’re looking for a Copywriter β­οΈ to join our team and work on a wide range of content - from website pages, promotions, and SEO articles to CRM communications (emails, push notifications, pop-ups, SMS).

     

     

    For a perfect match, we expect  🎯

    • 2+ years of experience as a copywriter with strong copywriting skills
    • English level B2+
    • Experience in SEO copywriting
    • Strong experience in refining AI-generated content to ensure natural tone and human-like readability.
    • Hands-on work with keywords, H1–H3 structure, meta titles, and meta descriptions
    • Ability to explain technically complex topics in simple, clear language
    • Working according to guidelines: tone of voice, brand style, SEO requirements, and E-E-A-T principles
    • Basic understanding of UX logic and user behavior on web pages
    • Native or fluent Ukrainian speaker with excellent writing skills and flawless grammar

     

    Duties & Responsibilities πŸ’Ό

    • Create website content: promotional materials, special offers, banners, reviews, and other content within marketing and product initiatives
    • Maintain a consistent brand Tone of Voice, ensuring style and personality across all content types, regardless of topic, volume, or channel
    • Create copy for CRM communications: emails, push notifications, pop-ups, and SMS
    • Adapt content for specific audience segments
    • Collaborate closely with UI/UX, design, and product teams β€” copy is everywhere, and it needs to sound cohesive
    • Participate in creative brainstorms to generate fresh and effective ideas
    • Proofread, optimize, and update content, often under tight deadlines while maintaining high quality
    • Create SEO content for websites across different niches and page types
    • Work with AI tools and checkers to ensure AI-generated content levels remain within 0–10%

     

    Why Join Admiral Studios?

    ⭐️Growth-Oriented Environment β€“ value efficiency, flexibility, and results

    🀝Team Spirit – Regular corporate online & offline events to keep the team connected
    πŸ“šProfessional Development Support – we provide:

    • A structured Performance Review system
    • Access to an internal knowledge library
    • Career growth opportunities with a clear development plan
    • A budget for improving work processes and implementing new ideas

    🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
    βœ…Paid Time Off – 20 vacation days + 10 sick leave days per year

    Hiring steps: Screening β€” Test Task β€” Tech Interview β€” БВО Interview β€” Job Offer 

    If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days πŸ’™

    Don't forget to provide your Telegram nickname for contact

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  • Β· 28 views Β· 4 applications Β· 1d

    Data Engineer (Azure)

    Countries of Europe or Ukraine Β· 4 years of experience Β· English - B2
    Since 2001, FutureLog has been creating and developing digital procure-to-pay solutions for the hospitality and gastronomy industries. We are a world-class procurement management platform serving over 10,000 clients across 20+ countries, delivering near...

    Since 2001, FutureLog has been creating and developing digital procure-to-pay solutions for the hospitality and gastronomy industries.  We are a world-class procurement management platform serving over 10,000 clients across 20+ countries, delivering near real-time reporting with complex data models and advanced permission structures. 

     

    We are looking for a highly skilled Data Engineer (Azure) to design and build the next generation of our high-load data platform. 

     

    The primary goal of this role is to architect and implement a modern, scalable data pipeline based on Microsoft Fabric and Azure technologies (or other relevant solutions) to significantly enhance the performance, scalability, and speed of our current Power BI environment, which is built on MS SQL Managed Instance and SQL-based queries

     

    This is a high-impact engineering role focused on platform modernization and long-term data architecture evolution. 

    Key Responsibilities 

    • Design and implement next-generation high-load data pipelines using Microsoft Fabric and Azure services 
    • Optimize and modernize the current MS SQL Managed Instance-based architecture 
    • Improve Power BI performance, scalability, and near real-time capabilities 
    • Design and implement scalable Lakehouse / Data Warehouse architectures 
    • Build and optimize ETL / ELT processes 
    • Ensure data quality, reliability, monitoring, and governance 
    • Design data models that support complex reporting and permission structures 
    • Collaborate closely with BI engineers, product managers, and infrastructure teams 
    • Contribute to architectural decisions and technical roadmap planning 
    • Support migration from legacy SQL-based architecture to modern Azure-based solutions 


      Must-Have Skills & Experience  
    • Strong hands-on experience with Azure data services including Microsoft Fabric, Azure Data Factory, and Event Hub 
    • Deep expertise in designing and optimizing high-load and distributed data pipelines, including Apache Spark processing 
    • Strong experience with MS SQL and PostgreSQL, including performance tuning and query optimization 
    • Experience designing modern Lakehouse, Data Warehouse, and hybrid data architectures using Fabric or similar platforms 
    • Hands-on experience with ETL / ELT development using orchestration and transformation tools such as dbt; experience with Apache Airflow is highly desirable 
    • Strong practical knowledge of CDC implementation using tools such as Debezium and integration with streaming or near real-time ingestion pipelines 
    • Solid understanding of Power BI architecture, including performance optimization, Gateway configuration, embedding scenarios, and Row-Level Security (custom and Active Directory-based) 
    • Experience working with large-scale datasets and complex access control and permission models 
    • Experience deploying and managing containerized data workloads using Docker and Kubernetes in cloud-native environments 
    • Strong analytical thinking, data modeling, and system design capabilities 
    • Fluent English (written and verbal communication) 

       

      Nice to Have 

    • Experience migrating legacy SQL environments to modern Azure-based platforms 
    • Experience with near real-time or streaming data processing 
    • Knowledge of CI/CD for data engineering workflows 
    • Experience working in high-scale SaaS platforms 

      What We Offer 
    • Opportunity to build and shape a next-generation Azure data platform 
    • High ownership and architectural impact 
    • Work on a global system serving thousands of enterprise customers 
    • Collaboration with strong BI, product, and engineering teams 
    • A dynamic and international working environment 
      20 working days of paid holidays. 
    • Paid sick leaves. 
    • All necessary equipment for work. 
    • Flexible working hours. 
    • 300 EUR Wellness compensation annually (can be used for health insurance, education, gym, sports activities, etc.). 

       

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  • Β· 42 views Β· 11 applications Β· 1d

    Customer Support Agent

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· English - B2
    We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be...

    We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.
     

    HOW YOU WILL MAKE AN IMPACT

    • Provide professional and timely support to users via live chat and email
    • Handle player inquiries, complaints, and requests with empathy and accuracy
    • Escalate complex or sensitive cases to the relevant departments
    • Ensure compliance with internal quality standards and communication guidelines
    • Maintain up-to-date knowledge of games, promotions, and internal procedures
    • Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)
       

    WHAT WILL HELP YOU SUCCEED IN THE ROLE

    • Previous experience in Customer Support is a must
    • Excellent written skills in English (B2+)
    • Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
    • Strong multitasking skills and attention to details
    • Ability to work both independently and as part of a team
    • Passion for providing high-quality customer service in a fast-paced environment
       

    WHY YOU’LL LOVE IT HERE:

    • Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
    • Vacation days and paid sick leaveβ€”because your rest matters.
    • A competitive compensation that truly reflects your skills and expertise.
    • Employee referral bonus and gifts to celebrate your special occasions.
    • 50% financial support for learning expenses to supercharge your professional growth!
    • A positive atmosphere where you always feel respected and truly belong.
    • Inspirational team-building activities that turn colleagues into best friends.
    • Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
    • Co-working space reimbursement to save your nerves from always working from home :)
    More
  • Β· 29 views Β· 2 applications Β· 1d

    Customer Support Agent (night shifts) to $700

    Full Remote Β· Countries of Europe or Ukraine Β· English - B2
    We're launching a new project and looking for Customer Support Agents who are ready to grow with us and help customers feel heard, supported, and happy. What you'll be doing: - Helping customers with their questions and concerns across multiple channels...

    We're launching a new project and looking for Customer Support Agents who are ready to grow with us and help customers feel heard, supported, and happy.
     

    What you'll be doing:
    - Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
    - Staying in touch with the team during your shift to solve issues faster together
    - Making sure each customer gets clear, friendly, and helpful responses


    What we’re looking for:
    - Prior experience in support? Great!
    No experience? Also great β€” we love people who are eager to learn!
    - You're okay with the night shifts (23:00–07:00), they come with bonuses πŸ’°
    - You're calm under pressure and genuinely care about helping people
    - Your English is strong β€” C1+ in both writing and speaking is a must


    What you’ll get:
    - 100% remote work β€” wherever you feel most productive
    - Extra bonuses for night shifts
    - Full onboarding & training β€” we won’t leave you guessing
    - Supportive startup vibe β€” small team, no bureaucracy
    - Room to grow and become a pro in customer support
     

    If you're someone who enjoys solving problems and making someone’s day a little easier β€” we’d love to hear from you! πŸš€

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  • Β· 65 views Β· 39 applications Β· 1d

    Senior AWS DevOps Engineer (High-Load / Real-Time Platform)

    Full Remote Β· Worldwide Β· 5 years of experience Β· English - B2
    About the Project We are building a high-load digital platform with a strong focus on real-time operations, ticketing, and scalable backend services. The system must reliably handle traffic spikes, concurrent users, and mission-critical workflows (ticket...

    About the Project

    We are building a high-load digital platform with a strong focus on real-time operations, ticketing, and scalable backend services.

    The system must reliably handle traffic spikes, concurrent users, and mission-critical workflows (ticket sales, check-in, live events).

    We are looking for an experienced DevOps / Infrastructure Engineer to help us audit, design, and build a robust AWS-based infrastructure.

    The engagement will include an initial assessment phase followed by full implementation and optimization.

    This is a long-term project with real production impact, high responsibility, and strong technical challenges.

    Responsibilities

    • Audit and assess existing infrastructure
    • Design scalable AWS architecture
    • Configure S3 for asset and user-generated content storage
    • Deploy and manage backend services using EC2 / ECS (Fargate)
    • Set up load balancers, DNS, and caching layers
    • Build real-time infrastructure (WebSockets, Redis pub/sub)
    • Design and implement CI/CD pipelines
    • Ensure safe, tested, and automated deployments
    • Set up monitoring and alerting (CloudWatch, Sentry, etc.)
    • Optimize infrastructure for high concurrency and traffic spikes
    • Plan and execute load testing
    • Improve system reliability, performance, and fault tolerance
    • Maintain security and best DevOps practices

    Requirements

    • Strong hands-on experience with AWS
    • Experience with EC2, ECS (Fargate), S3, ALB, Route53
    • Experience designing scalable backend infrastructure
    • Experience with Docker and containerized deployments
    • Strong understanding of networking and load balancing
    • Experience with Redis (caching / pub-sub / coordination)
    • Experience building CI/CD pipelines (GitHub Actions, GitLab CI, etc.)
    • Experience with monitoring and logging systems
    • Knowledge of high-availability and fault-tolerant architectures
    • Ability to work with high-load systems in production
    • Experience with security best practices on AWS

    Nice to Have

    • Experience with Kubernetes (EKS or self-managed)
    • Experience with Terraform / IaC
    • Experience with load testing tools (k6, Locust, JMeter)
    • Experience in ticketing / event / booking systems
    • Experience working with WebSocket-based systems
    • Knowledge of CDN optimization (CloudFront, similar)
    • Experience in cost optimization on AWS

    Experience Level

    • 3+ years in DevOps / Infrastructure Engineering
    • Proven experience with production AWS systems
    • Experience handling high-traffic platforms
    • Portfolio / case studies of infrastructure projects is a plus

    Engagement Format

    • Phase 1: Infrastructure audit and architecture design
    • Phase 2: Implementation and optimization
    • Possible long-term support and scaling
    More
  • Β· 49 views Β· 7 applications Β· 1d

    Business Development Manager (with knowledge of French language) to $4000

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· English - C1
    An international engineering company is looking for a Business Development Manager to drive B2B sales across Europe. Responsibilities: Proactively acquire new clients through phone outreach (minimum 30 calls/day). Sell the company’s engineering and...

    An international engineering company is looking for a Business Development Manager to drive B2B sales across Europe.

     

    Responsibilities:

    • Proactively acquire new clients through phone outreach (minimum 30 calls/day).
    • Sell the company’s engineering and installation services to new and existing clients.
    • Prepare commercial proposals and related documentation.
    • Build and maintain long-term client relationships.
    • Meet sales targets and KPIs.
    • Maintain reports and work effectively in a CRM system.

     

    Requirements:

    • At least 2 years of experience in B2B sales, preferably with long sales cycles (3–6 months).
    • Fluent in English and French (C1+ spoken and written).
    • Strong organizational and time-management skills.
    • Ability to establish contacts quickly and build positive relationships.
    • Experience working with CRM systems.

     

    What We Offer:

    • Fully remote work.
    • Comprehensive onboarding and product training.
    • Work in an international environment.
    • Fixed salary + attractive sales commission.
    • Opportunity to influence your income and career growth.

     

    Send your CV – we’ll be sure to get in touch!


     

    More
  • Β· 20 views Β· 3 applications Β· 1d

    Middle Strong Lead Generation (Linkedin + Upwork)

    Ukraine Β· 3 years of experience Β· English - B2
    Empeek is an IT outsourcing company that develops software for clients in the healthcare domain in the USA. As an example β€” systems that analyze heartbeat and detect abnormalities in patients, real-time communication platforms between patients and...

    πŸš‘ Empeek is an IT outsourcing company that develops software for clients in the healthcare domain in the USA.

    As an example β€” systems that analyze heartbeat and detect abnormalities in patients, real-time communication platforms between patients and doctors, solutions that detect malignant tumors from images, systems that identify heart defects based on gait patterns, and more.

     

    We are looking for a Strong Middle Lead Generation Specialist to strengthen our team ⭐️

     

    Requirements:

    • 2+ years of experience in lead generation (2+ years working with LinkedIn and 1+ year with Upwork).
    • Experience in IT service companies.
    • Understanding of outbound processes and the lead generation funnel.
    • Ability to conduct written communication that generates interest in our services.
    • Responsible attitude to working with a CRM and moving leads through the funnel.
    • English level: Upper-Intermediate or higher; fluency in Ukrainian.

    Nice to have: previous experience in lead generation for healthcare.

     

    Future responsibilities:

    • Communicating with prospects on LinkedIn and booking calls for sales managers.
    • Working with Upwork and LinkedIn.
    • Managing your leads in the CRM system.
    • Tracking and analyzing your own performance metrics.
    • Handling related tasks to support the lead generation process.

     

    Why you will enjoy being part of the Empeek team:

    • Professional growth and mastering cutting-edge lead generation techniques.
    • Working in a supportive team where everyone helps each other.
    • Courses and training opportunities.
    • Space and freedom to implement your own ideas.

    Hiring process: β†’ Interview with Recruiter (up to 1 hour) β†’ Technical interview (up to 60 min) β†’ Final interview (up to 60 min) β†’ Offer πŸ₯³

     

    What we offer:

    • Access to learning opportunities β€” internal and external training, certification reimbursement.
    • 18 paid vacation days, 10 public holidays compensated, and up to 10 paid sick days.
    • Up to $300/year for English classes + free speaking club.
    • Up to $180/year for sports activities.
    • Mentorship and knowledge sharing β€” people you can really learn from.
    • Career maps and growth plans to support your professional development.
    • New equipment provision, and accounting support if needed.
    • Competitive market-level salary with regular reviews.
    • Additional perks and compensations such as insurance fund, gifts etc.
    • Psychological safety and supportive culture.
    • Company values that align with yours.
    • Social responsibility β€” support the Armed Forces
    More
  • Β· 12 views Β· 1 application Β· 1d

    PR and Communications Manager

    Office Work Β· Portugal Β· Product Β· 2 years of experience Β· English - B2
    Trueplay is a Loyalty Booster Suite that enables iGaming brands to build lasting customer relationships based on trust and mutual benefit. It features three programs that ensure player interactions with gambling platforms are exciting right from the...

    Trueplay is a Loyalty Booster Suite that enables iGaming brands to build lasting customer relationships based on trust and mutual benefit. It features three programs that ensure player interactions with gambling platforms are exciting right from the start.

    We offer solutions on three epic levels:

    • Acquisition and engagement β€” CopyStake introduces users to an iGaming website, allowing them to bet alongside their favorite streamers.
    • Retention β€” the Play to Earn and Hold to Earn loyalty programs keep player engagement high by guaranteeing rakeback and distributing a share of the platform’s revenue.
    • Brand equity β€” the tokenization of loyalty points helps transform users’ affinity for a brand into a personal interest in its financial success. In Trueplay’s take on Web3 loyalty, players feel like casino stakeholders.


     

    More than 20 iGaming brands from 18 markets are fostering player loyalty with Trueplay. 


    We’re looking for a PR & Communications Manager who will build the product’s public presence from the ground up, shaping how the market sees us, creating strategic content, and driving relationships with media, partners, and community leaders.

    This role combines PR, content strategy, thought leadership, media relations, and event communication.

    It is important for us that you have/are:

    • 2+ years of experience in PR, communications, or content roles within B2B SaaS, tech, fintech, or martech industries.
    • Strong storytelling skills: be able to translate technical features into simple value-driven narratives.
    • Experience pitching journalists and securing coverage.
    • Experience planning and managing events, webinars, campaigns, or co-branded initiatives.
    • A proactive, self-directed mindset, and thrive in a startup environment that values speed, experimentation, and high ownership.
    • An excellent level of written and spoken English.
    • Bonus: familiarity with Web3, loyalty, gamification, customer engagement, or mobile growth ecosystems.


     

    You will be responsible for:

    • Building and managing relationships with business, tech, fintech, mobile app, and Web3 media.
    • Developing a PR pipeline: press releases, founder interviews, product announcements.
    • Pitching the product as a thought leader in loyalty, gamification, and user engagement.
    • Securing mentions in newsletters, blogs, and industry digests.
    • Managing the product’s presence in global startup directories, award listings, and rankings.
    • Supporting blog content with PR-ready angles: case studies, expert commentary, frameworks, data stories.
    • Planning and running product webinars for product managers, marketers, game studios, and fintech companies.
    • Identifying and negotiating content partnerships with marketing leaders, product experts, tech companies, and martech tools.
    • Managing the product’s organic social media channels (primarily LinkedIn, optionally Facebook, X/Twitter, and YouTube)
    • Ensuring consistent messaging across the website, pitch decks, landing pages, and social media.


     

    We offer:

    • Hybrid from Lisbon (with relocation)
    • Flexible working hours
    • Compensation that includes coverage for 20 days to recharge and unwind
    • Additional support covering 14 days for health-related matters when needed
    • Professional growth support during the initial months, with guidance from experienced team members
    • Engaging corporate events and activities
    • Competitive financial compensation
    More
  • Β· 49 views Β· 13 applications Β· 1d

    Product Manager

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 3 years of experience Β· English - None
    Hello, buddies Step into a world of endless opportunities and exciting challenges We’re on the hunt for an exceptional Product Manager to join our dynamic team. Magnetics is an innovative company that thrives on delivering excellence. We...

    Hello, buddies πŸ‘‹ Step into a world of endless opportunities and exciting challenges πŸš€

    We’re on the hunt for an exceptional Product Manager to join our dynamic team.

    🧲 Magnetics is an innovative company that thrives on delivering excellence. We specialize in UX-UI, front-end development, market research, product marketing, media advertising, and affiliate marketing. Our journey began in 2014, and we've been dedicated to pushing boundaries ever since.

    Requirements:
    β€” 3+ years of Product Manager experience  in gray niches;
    β€” Knowledge of UI/UX principles;
    β€” Knowledge of product analytics within the domain context;
    β€” Strong cross-functional management skills;
    β€” Understanding of key product and business metrics, ability to make decisions based on them;
    β€” Experience in increasing product conversion rate (CRO);
    β€” Experience in developing websites on different CMS and platforms (setting tasks for developers, designers and QA);
    β€” Experience in managing product backlog and setting priorities aligned with business objectives and team capacity;
    β€” Ability to forecast and plan tasks within sprints, and across monthly and quarterly cycles.

    Responsibilities:
    β€” Product development and optimization;
    β€” Tracking, analyzing, and improving product metrics, including conversion rate, LTV, ARPU, and retention rate;
    β€” Driving the formation of the product roadmap based on strategy and data, and presenting it for business approval;
    β€” Implementing technical development according to the roadmap, assigning and overseeing tasks for tech, design, payment, content, and other departments;
    β€” Full ownership of the product backlog;
    β€” Collaborating with the retention department to implement customer retention mechanics;
    β€” Understanding and managing payment systems and flows;
    β€” Regular monitoring and analysis of competitors’ products to identify and implement competitive advantages;
    β€” Experience in designing bonus systems will be considered a plus, but is not a core responsibility.

    What we offer:
    🧲Office in Kyiv or remote;
    🧲We cover 50% of the cost for individual courses, training, and language programs;
    🧲We cover 100% of the cost for team courses;
    🧲Free consultations with our lawyers and an additional 50% discount on any type of legal services;
    🧲Health insurance;
    🧲Flexible schedule;
    🧲Regular salary reviews;
    🧲Team buildings in Ukraine.

     

    More
  • Β· 196 views Β· 43 applications Β· 1d

    Customer Support Team Lead

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· English - B2
    We are looking for an experienced Customer Support Team Lead (CS TL) to join our team. This role is responsible for managing Support Agents, ensuring operational excellence, driving team performance, and maintaining high-quality service standards. HOW...

    We are looking for an experienced Customer Support Team Lead (CS TL) to join our team. This role is responsible for managing Support Agents, ensuring operational excellence, driving team performance, and maintaining high-quality service standards.
     

    HOW YOU WILL MAKE AN IMPACT
     

    1. Team Performance Management

    • Ensure the team consistently meets operational KPIs and performance targets.
    • Monitor individual and team productivity, quality, and service effectiveness.

    2. Operational Involvement

    • Participate in internal investigations and build complex operational processes and workflows.
    • Communicate updates, procedural changes, and new policies to the support team.

    3. Underperformance Management

    • Work closely with underperforming agents (below 70%) through coaching, feedback, and performance improvement plans.

    4. Bonus Matrix Maintenance

    • Prepare and maintain the monthly bonus matrix based on team performance metrics.

    5. Weekly Reporting

    • Create, maintain, and submit weekly reports covering team performance, insights, and operational updates.

    6. Scheduling & Vacation Management (Optional)

    • Create and maintain the support team schedule.
    • Track vacations and time-off requests when the PRM Manager is unavailable.

    7. Knowledge Base & Documentation

    • Contribute to internal regulatory documentation and process knowledge base.
    • Collaborate with Support and VIP departments on documentation updates.

    8. Workload & Discipline Management

    • Monitor task distribution across the team.
    • Maintain accountability, discipline, and adherence to operational standards.

    9. Onboarding (Optional)

    • Conduct onboarding sessions for new Support Agents when the L&D Manager is unavailable.

    10. Performance Blitz & Testing

    • Conduct blitz surveys for underperforming agents.
    • Co-develop test questions and materials together with the QC team.

    11. Support Tool & Automation Integration

    • Assist in implementing new tools, AI-driven systems, and automation solutions to improve service quality and team efficiency.
       

    WHAT WILL HELP YOU SUCCEED IN THE ROLE

    β€’ 2+ years of experience in Customer Support, with at least 1 year in a senior or leadership position.

    • Strong people-management and coaching skills.
    • Excellent written and verbal communication skills.
    • Ability to work with data, analyze performance trends, and make strategic decisions.
    • High ownership, responsibility, and attention to detail.
    • Experience with support tools, workflow systems, and knowledge bases.
       

    WHY YOU’LL LOVE IT HERE:

    • Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
    • Unlimited vacation days and paid sick leaveβ€”because your rest matters.
    • A competitive compensation that truly reflects your skills and expertise.
    • Employee referral bonus and gifts to celebrate your special occasions.
    • 50% financial support for learning expenses to supercharge your professional growth!
    • A positive atmosphere where you always feel respected and truly belong.
    • Inspirational team-building activities that turn colleagues into best friends.
    • Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
    • Co-working space reimbursement to save your nerves from always working from home :)
    More
  • Β· 498 views Β· 81 applications Β· 1d

    Junior Customer Support Agent to $700

    Full Remote Β· Ukraine Β· English - B2
    We're launching a new project and looking for Customer Support Agents who are ready to grow with us and help customers feel heard, supported, and happy. What you'll be doing: - Helping customers with their questions and concerns across multiple channels...

    We're launching a new project and looking for Customer Support Agents who are ready to grow with us and help customers feel heard, supported, and happy.
     

    What you'll be doing:
    - Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
    - Staying in touch with the team during your shift to solve issues faster together
    - Making sure each customer gets clear, friendly, and helpful responses


    What we’re looking for:
    - Prior experience in support? Great!
    No experience? Also great β€” we love people who are eager to learn!
    - You’re okay with rotating shifts: 
    Morning: 07:00β€”15:00 
    Evening: 15:00β€”23:00 
    Night: 23:00β€”07:00 (Night shifts come with bonuses πŸ’°)
    - You're calm under pressure and genuinely care about helping people
    - Your English is strong β€” C1+ in both writing and speaking is a must


    What you’ll get:
    - 100% remote work β€” wherever you feel most productive
    - Extra bonuses for night shifts
    - Full onboarding & training β€” we won’t leave you guessing
    - Supportive startup vibe β€” small team, no bureaucracy
    - Room to grow and become a pro in customer support
     

    If you're someone who enjoys solving problems and making someone’s day a little easier β€” we’d love to hear from you! πŸš€

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  • Β· 33 views Β· 6 applications Β· 1d

    Chief Operating Officer (Amazon)

    Full Remote Β· Worldwide Β· Product Β· 4 years of experience Β· English - B1
    Chief Operating Officer (COO) Amazon Private Label | International Brand | Ukrainian Team About the Company: We are a Ukrainian e-commerce company with 10+ years of stable international presence. We specialize in Private Label Amazon FBA, building...

    Chief Operating Officer (COO)
     

    Amazon Private Label | International Brand | Ukrainian Team
     

    πŸš€ About the Company:

    We are a Ukrainian e-commerce company with 10+ years of stable international presence.

    We specialize in Private Label Amazon FBA, building and scaling a portfolio of high-quality brands across the USA, Canada, and Europe. Our main focus is sports & outdoor apparel, where we are recognized as a market leader.

    Today, we are a team of 50 talented Ukrainian professionals, working together to deliver quality, efficiency, and global scale.

    This is not a startup β€” we are a mature, stable business with established processes and strong growth ambitions.

     

    🎯 Who We Are Looking For:

    We are seeking a strong operations leader with e-commerce / Amazon experience, who can:

    • Manage cross-functional teams and complex processes
    • Think strategically and drive measurable results
    • Understand Amazon or e-commerce business mechanics
    • Take ownership and scale the business
       

    This is a COO role with a path to CEO β€” ideal for a results-driven leader ready to take full operational responsibility.

     

    πŸ’Ό Role Overview:

    As COO, you will report directly to the Owner and oversee daily operations across all departments, ensuring alignment, smooth execution, and measurable results. You will:

    • Coordinate teams and workflows across marketing, logistics, finance, and product
    • Monitor KPIs, optimize processes, and report on performance
    • Support product launches, ensuring quality and deadlines
    • Build and refine scalable systems
    • Execute strategic initiatives and prepare for higher leadership responsibility
       

    πŸ”Ž Requirements

    • 4+ years in operations or management in e-commerce (Amazon Private Label experience preferred)
    • Proven experience managing cross-functional teams
    • Strategic and analytical mindset, data-driven decision-making
    • Strong organizational and leadership skills
    • English B1+ (for global communications), Ukrainian or Russian fluency required
       

    We are looking for a leader, not a coordinator β€” someone ready to take responsibility and deliver results.

     

    🎯 Key Responsibilities:

    - Leadership & Alignment β€” Synchronize department heads, manage resources, build a strong leadership team.
    - Operations & Execution β€” Oversee daily operations, remove bottlenecks, ensure plans are delivered.
    - Performance & Analytics β€” Monitor KPIs, analyze metrics, provide reports, implement improvements.
    - Product & Growth β€” Coordinate new product launches, maintain quality and timelines, optimize processes.
    - Process & Systems β€” Standardize workflows, improve efficiency, build scalable systems.

     

     

    πŸ’° What We Offer

    • Full-time, remote (9:00–18:00 GMT+3, Kyiv)
    • Salary + performance bonuses
    • Official employment, paid vacation and sick days
    • Holiday and birthday bonuses
    • Professional development and clear path to CEO
    • Stable, growing business with international reach
       

    βœ… Who Should Apply

    • Experienced in Amazon / e-commerce operations
    • Skilled in managing cross-functional teams
    • Data-driven and KPI-focused
    • Ready to take ownership and responsibility
    • Ambitious to scale an established business
       

    ✨ This is a career-defining opportunity for an operations leader ready to take ownership of an established Amazon business β€” and grow into the company’s next CEO. ✨

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  • Β· 268 views Β· 93 applications Β· 1d

    Middle Node.js developer

    Full Remote Β· Countries of Europe or Ukraine Β· 3 years of experience Β· English - B2
    We are looking for a Middle Node.js Developer with 3+ years of programming background to join a mature SaaS ad-tech platform and work on a data-intensive, high-load system used by hundreds of global clients. JOB REQUIREMENTS Must have: 3+ years of...

    We are looking for a Middle Node.js Developer with 3+ years of programming background to join a mature SaaS ad-tech platform and work on a data-intensive, high-load system used by hundreds of global clients.

     

    JOB REQUIREMENTS

    Must have:

    • 3+ years of commercial experience in backend development
    • Strong hands-on experience with Node.js and TypeScript
    • Solid knowledge of AWS services (S3, Lambda, SQS, CloudWatch, API Gateway, CloudFormation, CDK, AWS SDK)
    • Experience with serverless architectures
    • Strong experience with MongoDB
    • Upper-Intermediate English (direct communication with the client)

    Nice to have:

    • Experience with SQL and analytical databases (Snowflake, AWS Athena)
    • Experience working with high-load systems
    • Experience with GCP, especially BigQuery

     

    PROJECT

    Customer:
    Global UK startup

    Type:
    SaaS, ad-tech, e-commerce 

    Product:
    The product is a SaaS platform that helps brands optimize sales and advertising across major marketplaces such as Amazon, Shopify, and Walmart etc. It processes huge volumes of data daily and uses ML and analytics to automate advertising decisions, optimize budgets, and provide actionable business insights to customers.

    Market:
    Global 

    Stage:
    Growing and mature product

    Project team:
    3 Full-stack developers, 1 QA/Lead
    All developers work in close collaboration with the client

    Technical stack: Node.js, TypeScript, AWS (S3, Lambda, SQS, CloudWatch, API Gateway, CloudFormation, CDK, SDK), Serverless, MongoDB, Snowflake, AWS Athena, BigQuery

    Work schedule:
    Full-time working day, the full remote is available

     

    Key achievements:

    • High-load system processing large volumes of data daily
    • Around 500 enterprise clients (Fortune 500-level companies)
    • Product uses ML / AI components for analytics and automation
    • Long-term cooperation between TechMagic and the client (5+ years)

     

    Interview stages

    1. Call with the recruiter
    2. Technical interview 
    3. Client interview 

     

    Our Benefits

    • Projects with modern JS stack (React.js, Angular, Node.js)
    • Strong JavaScript community at the company (90+ developers)
    • Work from anywhere (fully remotely or in our office)
    • Paid vacations and sick-leaves, additional days-off
    • Wellness: medical insurance / sport compensation / health check-up
    • Education: tech talks, educational courses, paid certifications, English classes
    • Fun: team activities, branded gifts
    • One of the best IT employers in Lviv / Ukraine based on DOU rating
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  • Β· 26 views Β· 3 applications Β· 1d

    Achieve App Specialist

    Full Remote Β· Ukraine Β· Product Β· English - B1
    About Us: WellnessLiving is one of the fastest growing software companies in North America, with over 10 million users worldwide! Thousands of business owners in the fitness, wellness, yoga, music, dance, and martial arts industry love our platform as...

    About Us:

     

    WellnessLiving is one of the fastest growing software companies in North America, with over 10 million users worldwide! Thousands of business owners in the fitness, wellness, yoga, music, dance, and martial arts industry love our platform as it helps grow their business through dynamic and innovative features. We are passionate about providing entrepreneurs optimal solutions to help them run their business with ease.

    Known as the software company with a heart, we are extremely customer focused. Our clients are our number one priority and we do all we can to make sure their business needs are being fulfilled. With a growing community of clients and offices in North America, Ukraine, and the Philippines, our mission is to be the all-in-one software solution that propels businesses forward! Now we are looking for a Achieve App Specialist to our team.

     

    About you:

     

    We are a growing team of bright, ambitious individuals who are seeking like-minded candidates who can help us take our brand and user experience to the next level! We are looking for someone who can think outside of the box and isn’t afraid to push the envelope. 

     

    Qualifications & Skills

    ● Common Sense;

    ● Focus on Details;

    ● Intermediate level of English or higher;

    ● Able to follow daily study routine;

    ● Basic knowledge of Google Play Market and Apple Store;

    ● Common knowledge of iOS hardware;

    ● Basic knowledge of Sketch will be a plus.

     

    We offer:

    ● Long-term project with attractive salary;

    ● Your ability to focus on your work: a lack of bureaucracy and micromanagement;

    ● Friendly atmosphere;

    ● Opportunity for career growth;

    ● Flexible schedule depends on project’s needs;

    ● 15 working days of vacation;

    ● 10 working days per year are allowed to be β€œno show days” due to personal reasons;

    ● Medical insurance;

    ● English classes online.

     

    Location: Ukraine

    Our website: https://www.wellnessliving.com/

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