Jobs at Djinni

Compensation: from $3000/month (depending on experience and skills)

An international startup is looking for an experienced video editor to join the team and work on a short drama project (short-form dramatic content). We are Shortical (our app is available on the App Store and Google Play).

We are looking for someone with strong editing skills and confident proficiency in Avid Media Composer.

Responsibilities:

• Editing short drama video content
• Working in Avid Media Composer
• Preparing final deliverables according to project requirements
• Collaborating with the team (producer, director, sound, graphics)
• Meeting deadlines and maintaining high quality standards

Requirements:

• Proven experience as a video editor (required)
• Strong proficiency in Avid Media Composer (basic level can be considered with further training)
• Creativity and attention to detail
• Responsibility and ability to work independently
• Ability to work as part of a team
• English level: B1–B2

Nice to have:

• Experience with Adobe Premiere Pro
• After Effects skills
• Photoshop knowledge

We offer:

• Work in an international startup
• Opportunity to be part of an exciting product
• Stable workload and clear processes
• Long-term collaboration opportunities
• Supportive onboarding and opportunity for further training and skill development

To apply, please send your portfolio/showreel and work samples.

Uklon is a product IT company which develops a leading ride-hailing service. Daily, Uklon expert team pumps up one of the largest infrastructures on the market of Ukraine and abroad ensuring the interaction between drivers and riders.

We create a high-load product with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses, push our ideas using the latest tech stack.
Let’s drive the industry together!

Join us as a Growth Lead.

Hiring process: Introduction, test assignment and final meeting.

What our offer includes specifically for this role:

• working in high-performing, self-sufficient teams with a clear focus and understanding of priorities
• launching experiments for an audience of over 2 million users
• contributing to the growth of a Ukrainian product in Ukraine and expansion markets
• working in a team of professionals, including data analysts, researchers, and developers, with well-established processes and clearly defined goals
• a data-driven decision-making culture
• the opportunity to see the results of your work in a product used by thousands of people — including yourself
• minimal bureaucracy, enabling fast decision-making and flexibility in implementing changes
• a company culture where every employee matters and has a real impact on processes and product development
• annual bonus based on company performance

How exactly you can influence the development of the Company:

• define and drive growth strategy: own the end-to-end product growth strategy, translating company objectives into clear product goals, OKRs, and execution plans.
• lead and coordinate two cross-functional growth product teams
• manage and develop Product Managers
• build and execute the product roadmap:
— develop and maintain a multi-quarter product roadmap aligned with business priorities, growth opportunities, and marketplace dynamics
— identify and launch high-impact product initiatives
• drive experimentation and data-driven decision making
• design and oversee experiments and product tests, ensuring product decisions are validated through data and measurable impact.
• define and track growth metrics: own core product and marketplace metrics, monitor performance, and ensure initiatives deliver measurable improvements.
• align stakeholders and facilitate collaboration
• improve team processes and effectiveness
• identify and mitigate product and marketplace risks

Challenges for three months:
• understand the product, marketplace, and growth drivers: gain deep understanding of the marketplace dynamics, core growth levers, user behavior, and key product metrics.
• align on growth strategy and priorities
• assess current growth initiatives and experimentation processes: review ongoing experiments, product initiatives, and analytics frameworks to identify improvement opportunities
• align and guide PM roadmaps: partner with the Growth Product Managers to review, align, and prioritize their roadmaps, ensuring initiatives support company objectives, growth strategy, and measurable business outcomes

Challenges for six months:
• deliver measurable growth impact: launch and scale product initiatives that drive improvements in key growth metrics (activation, engagement, retention, marketplace efficiency)
• strengthen experimentation and data-driven cultur: improve experimentation processes and ensure teams consistently validate product decisions through data and testing
• scale product team effectiveness: ensure the two growth teams operate with clear priorities, strong ownership, and effective collaboration
• improve marketplace performance and user experience: identify and implement product improvements that enhance marketplace balance and customer experience
• build strong team and stakeholder alignment: establish effective collaboration with Product, Engineering, Design, Data, UXR, and key business stakeholders

To achieve the results, you will need:

• product management experience: 5+ years of experience in Product Management, delivering successful consumer-facing B2C products at scale
• people management: 2+ years of experience managing Product Managers and leading product teams
• product growth strategy: proven ability to translate business goals into clear OKRs, define and execute product-led growth strategies that drive measurable business outcomes (activation, retention, marketplace efficiency, revenue)
• experimentation & data-driven product development: strong expertise in A/B testing, experiment design, and result interpretation, including defining success metrics and making data-informed product decisions
• product analytics: advanced analytical skills and ability to work with product data (funnels, cohorts, behavioral metrics)
Experience collaborating closely with data analysts and interpreting complex datasets.
• roadmap ownership: experience owning multi-quarter roadmaps, aligning product initiatives with business goals and key performance metrics
• cross-functional product leadership: experience leading Product Managers and cross-functional teams (Engineering, Design, Data, UXR) and delivering complex initiatives from discovery to launch
• customer-centered product development: ability to translate user problems and insights into scalable product solutions that improve customer experience and drive business performance
• English level: Upper Intermediate

Important:

User experience at Uklon is not just an abstract metric. We want to experience the product the same way our users do. To better understand customers’ needs and challenges, our team occasionally completes orders personally — acting as drivers. Therefore, it is essential to have:
• a Category B driver’s license
• access to a car and the willingness to complete Uklon and competitor orders as a driver in order to test the solutions you create through own experience

Certainly, we will teach you, but it’s good to have:

• experience with mobile or marketplace products

How do you manage your working hours?
• flexible schedule based on role responsibilities
• days off with full compensation: 20 for personal needs, 10 for illness, 1 more on a birthday occasion (a gift from the company), up to 8 for blood donation.

How will you level up your skills at Uklon?
• internal knowledge sharing, mentorship programs, and training for soft & hard skills
• professional certifications for experts
• corporate library and subscriptions to information resources
• personal/team learning budget
• corporate discounts and сompensation for English lessons
• long-term training program for managers

Care and support
• medical insurance in Ukraine
• paid therapy sessions with Pleso
• gamification, gifts, giveaways and partner discounts
• sports events and corporate team buildings
• wellness programs with emotional well-being workshops
• relaxing massage weeks in the office
• promo codes for Uklon rides

Regular Sport Activities:
Uklon Football — weekly
Uklon Online & Offline Yoga — weekly
Corporate discounts and partial compensation for sports activities.

Corporate social responsibility
Uklon is a socially responsible business and is among the top 10 largest donors to Ukraine’s Defense Forces and humanitarian initiatives among Ukrainian companies in the IT and telecommunications sector. Since the beginning of the full-scale invasion, the total financial contributions of the company and its founders to the Defense Forces, social initiatives, and charitable projects have exceeded UAH 339 million.

If you’re looking for a dynamic and ambitious product company focused on growth and global expansion, passionate about cutting-edge technologies, and eager to reveal your inner drive — join Uklon team!

*We value every application and aim to provide feedback within 7 business days. If you haven’t received a response — don’t worry: it simply means there wasn’t a match with the position this time.
If you don’t see an email from us — please check your Spam folder or other inbox tabs. Sometimes our messages end up there.

Thank you for choosing Uklon. See you soon!

Dataforest is seeking a QA Engineer. If you are looking for a challenging project, and a friendly, supportive team ‒ you have found the right place to send your CV.

Professional requirements:

- 1+ year experience of testing web applications, in particular web applications developed with JavaScript on the frontend (React, Vue, Angular, pure JS) and REST API on the backend;

- Knowledge of software development life cycle;

- Experience in writing test documentation;

- Experience with teamwork tools such as JIRA, Confluence, Git/Bitbucket;

- Good communication skills and a positive mindset.

- Experience in an outsourcing company is required.

Nice to have:

- Knowledge in API testing using Postman;

- Experience with Stripe or other payment system;
- Experiance with Fintech.

We offer:

- Great networking opportunities with international clients, challenging tasks;

- Building interesting projects from scratch using new technologies;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Comfortable, spacious and well-equipped office in the city center;

- Team building activities, corporate events.

Trinity Affiliate Network is a fast-growing Dating affiliate network working with Tier-1 and Tier-2 GEOs.
We help affiliates and media buying teams scale results through high-quality offers, stable payouts, and hands-on support.

We are looking for an Affiliate Manager who can build long-term partner relationships, work confidently with numbers, and understands the specifics of CPA Dating.

Responsibilities

• Attract and onboard new affiliates and media buying teams
• Manage and grow existing partners: daily support, consulting, offer upsell
• Negotiate rates, CPA / CPL models, bonuses, and special conditions
• Monitor traffic quality: CR, retention, fraud analysis
• Optimize partner performance and select the most effective offers
• Maintain regular communication with partners (Telegram / Skype / Email)
• Keep reporting in CRM systems and Google Sheets
• Run A/B tests, analyze traffic sources and conversions
• Monitor competitors and market trends

Requirements

• 1+ year of experience as an Affiliate Manager in CPA Dating
• Solid understanding of CPA and CPL models
• Knowledge of key metrics: Click2Reg, Reg2Dep, CR, ROI, LTV, eCPA
• Confident communication with affiliates (Telegram / Skype)
• Strong negotiation skills and ability to close deals
• Basic analytical skills (Google Sheets, tracking platforms)
• English level B1 or higher

Nice to Have

• Experience working with Tier-1 GEOs
• Understanding of traffic sources (Facebook, Google, Native, Push, In-App)
• Experience scaling affiliate partners

We Offer

• Work in a fast-growing Dating / CPA niche
• Strong offers and transparent conditions
• A team that provides real support, not just “ticket-based” assistance
• Direct impact on results and growth opportunities within the network

Trinity Partners is an international iGaming affiliate network working with top-tier advertisers and offering affiliates exclusive offers, strong brands, high approval rates, and stable payouts.

Our team actively participates in international conferences worldwide, follows a dynamic work approach, and provides strong opportunities for professional growth.

We are looking for an Affiliate Manager who can build long-term partnerships, work with performance metrics, and contribute to scaling traffic and results

Responsibilities

• Attract new affiliate partners and develop long-term relationships with existing ones
• Monitor traffic quality, scale campaigns, and detect/prevent fraud
• Analyze key performance metrics (KPI, EPC, ROI, LTV) and prepare insights and recommendations
• Collaborate effectively with the team and coordinate with internal stakeholders
• Monitor market trends and optimize traffic flows
• Participate in international industry conferences

Requirements

• 1+ year of experience in the iGaming vertical
• Strong communication and negotiation skills
• Ability to work independently and within a team
• English level Intermediate or higher
• Proactive, result-oriented mindset with a growth-driven attitude

Nice to Have

• Existing affiliate partner base
• Experience working with Scaleo or other tracking platforms
• Experience in developing affiliate marketing strategies

We Offer

• Work with exclusive offers and reliable advertisers
• Stable payouts and high approval rates
• Opportunity to attend international conferences
• Dynamic work environment and professional growth opportunities
• Support from an experienced and collaborative team

We are hiring an Integration Specialist / Automation Engineer for our client.

Our client is a fast-growing consumer health brand in the gut health / probiotics space, operating primarily on the U.S. market. The company sells products through major retail chains and online marketplaces and is scaling its operations across e-commerce, logistics, finance, and internal analytics. Automation and system integrations play a critical role in supporting this growth.

The role is focused on building and maintaining integrations between internal tools and external services, automating operational workflows, and ensuring reliable data flows across systems.

Responsibilities

• Build integrations between applications and platforms using APIs
• Automate business and operational workflows across multiple systems
• Use Make.com (Integromat) as the primary automation platform
• Develop, test, maintain, and refactor automation logic
• Translate business requirements into structured technical solutions
• Maintain and improve existing integrations; troubleshoot issues
• Create and maintain clear technical documentation
• Collaborate with a project manager and other technical stakeholders

Requirements

• 1–3 years of experience in software development, integrations, or automation
• Strong hands-on experience with Make.com (Integromat)
• Solid understanding of APIs and third-party integrations
• Proven problem-solving and debugging skills
• Ability to work independently in a fast-paced environment
• English level sufficient for written and spoken communication

Working format

• Full-time, remote
• Working schedule: 17:00 – 02:00 (Ukrainian time)

What our client offers:

• Competitive compensation aligned with market standards
• A stable full-time role in a growing international business
• Opportunities for professional growth and long-term collaboration
• A flexible, remote-friendly working environment
• Bonuses and benefits system (will be discussed during the interview)

Reverse Engineer (Android / Windows)

About the Role

We’re looking for a highly skilled Reverse Engineer to analyze, understand, and modify complex software systems across Android and Windows platforms. You will work on low-level system components, proprietary protocols, and real-world production binaries—going far beyond basic static analysis.

This role requires deep technical expertise in native code, system internals, and runtime behavior, with a strong focus on practical reverse engineering and problem-solving.

Responsibilities

• Reverse engineer Android and Windows applications (Java/Kotlin + native C/C++)
• Analyze compiled binaries, obfuscated code, and packed applications
• Perform dynamic instrumentation, tracing, and runtime analysis
• Understand and modify system-level behavior (services, drivers, IPC, networking)
• Reverse proprietary protocols and data formats
• Identify security mechanisms, protections, and bypass techniques
• Develop tooling, scripts, and automation for analysis workflows
• Collaborate with engineering teams to integrate findings into products

Requirements

Core Skills

• Strong experience with reverse engineering tools:
  • IDA Pro / Ghidra / Binary Ninja
  • Frida, LLDB, WinDbg, x64dbg
• Solid understanding of:
  • Assembly (ARM, ARM64, x86/x64)
  • Native code (C/C++)
  • Memory management, calling conventions, binaries

Android

• Deep understanding of Android internals:
  • ART / Dalvik runtime
  • Binder IPC
  • System services & HALs
• Experience reversing APKs and native libraries (.so)
• Familiarity with AOSP structure and system components

Windows

• Understanding of Windows internals:
  • User-mode & kernel-mode architecture
  • Windows APIs, services, drivers
• Experience analyzing PE binaries, DLLs, and system behavior

Nice to Have

• Experience with iOS reversing (Objective-C / Swift, Mach-O)
• Knowledge of anti-debugging / anti-tampering techniques
• Experience with emulators, virtualization, or sandboxing
• Cryptography and protocol analysis experience
• Exploit development or vulnerability research background

What We Expect

• Ability to work with incomplete information and figure things out independently
• Strong debugging mindset and curiosity
• Focus on real-world results, not just theoretical analysis
• Clean and well-documented findings

We are looking for a DevOps Engineer to design, build, and operate the GCP infrastructure behind our LLM platform.
You will be responsible for keeping our ML infrastructure reliable, scalable, and efficient — from data pipelines to training and inference.
 

This is a DevOps-first role with strong exposure to ML infrastructure. In this role, you will develop and maintain CI/CD pipelines, orchestration workflows, and observability for distributed ML workloads across GPU/TPU/CPU environments.
You will work closely with ML Engineers and Data Engineers, while focusing on building a robust, automated, and production-grade platform that accelerates model development and delivery.
 

About us

Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City.

We are a subsidiary of Kyivstar, one of Ukraine’s largest telecom operators.

Our mission is to change lives in Ukraine and around the world by creating technological solutions and products that unleash the potential of businesses and meet users’ needs.

Over 600+ KS.Tech specialists work daily in various areas: mobile and web solutions, as well as design, development, support, and technical maintenance of high-performance systems and services.

We believe in innovations that truly bring quality changes and constantly challenge conventional approaches and solutions. Each of us is an adherent of entrepreneurial culture, which allows us never to stop, to evolve, and to create something new.

Responsibilities:

• Design, build, and operate scalable ML infrastructure on GCP (GKE), supporting both experimentation and production workloads for LLMs and NLP systems.
• Manage Kubernetes-based environments (GKE): deployment, scaling, upgrades, and reliability of training and inference workloads across GPU/TPU/CPU pools.
• Build and maintain CI/CD pipelines (GitHub Actions, Jenkins) to automate testing, training, and deployment of ML services and infrastructure.
• Implement infrastructure as code (Terraform, Ansible) to provision and manage cloud resources in a reproducible, secure, and cost-efficient way.
• Ensure observability of ML systems: monitoring, logging, and alerting for infrastructure, pipelines, and production inference workloads.
• Collaborate with ML engineers and Data Engineers to design and support reliable training and inference pipelines.
• Optimize resource utilization and cost, improving efficiency of training and serving infrastructure.
• Troubleshoot and resolve issues across the ML platform — from data pipelines to distributed training and production deployments.
• Contribute to engineering best practices: code reviews, automation, and continuous improvement of platform reliability and developer experience.

Required Qualifications:

• Experience: 4+ years in DevOps, Platform Engineering, or ML Infrastructure roles, with strong understanding of production systems and distributed workloads.
• Cloud & Infrastructure: Hands-on experience with GCP is the must, other major cloud platforms would be a plus.
• Strong understanding of cloud-native architectures and experience designing scalable systems for compute and data-intensive workloads.
• Kubernetes & Containers: Solid experience with Docker and Kubernetes (preferably GKE), including deploying, scaling, and operating production workloads. Familiarity with Helm and Kubernetes networking fundamentals.
• CI/CD & Automation: Experience building and maintaining CI/CD pipelines (GitHub Actions, Jenkins, or similar) to automate testing, deployment, and infrastructure changes.
• Workflow Orchestration: Experience with Airflow (or similar tools) is a plus.
• Infrastructure as Code: Strong experience with Terraform (preferred) or similar tools for provisioning and managing infrastructure in a reproducible way.
• Programming: Strong hands-on scripting languages experience (Bash and/ or Python).
• Observability & Reliability: Experience with monitoring and logging systems (e.g., Prometheus, Grafana). Understanding of reliability, alerting, and debugging in distributed systems.
• ML Infrastructure Understanding: Familiarity with the ML lifecycle (training, evaluation, inference) and experience supporting ML workloads in production environments.
• Collaboration: Ability to work closely with ML Engineers and Data Engineers, translating ML requirements into reliable and scalable infrastructure solutions.

What we offer:

• Office or remote — it’s up to you.
• Remote onboarding
• Performance bonuses
• We train employees with the opportunity to learn through the company’s library, internal resources, and programs from partners
• Health and life insurance
• Wellbeing program and corporate psychologist
• Reimbursement of expenses for Kyivstar mobile communication

Kailash Management is an onchain structured finance company operating at the intersection of crypto and traditional capital markets. We are backed by UTXO, a $5.5B BTC hedge fund.
 

The company already has an established team, including operations, business development, and execution functions.
 

We are looking for a CEO to take over operational leadership from the founder, who is transitioning into a venture builder role.

Key Responsibilities

- Take full ownership of day-to-day operations and company execution

- Lead and execute LP fundraising (institutional investors, family offices, HNWIs)

- Drive venture capital fundraising across upcoming rounds

- Build and manage investor pipeline end-to-end

- Coordinate internal teams (operations, BD, product) to ensure execution efficiency

- Act as the primary operator, translating strategy into results
 

Requirements

- Proven experience in asset management, structured finance, or closely related fields

- Strong track record in LP fundraising and venture capital raises

- Deep understanding of capital markets (crypto + TradFi preferred)

- Fluent English (C1 or higher)

- Ability to operate independently and take full ownership

- Existing network of LPs and institutional investors

- Experience in crypto, DeFi, or onchain financial products

Preferred

- Background in hedge funds, private equity, or investment banking

What you’ll actually do:
→ Own and drive integrations of Vaults / Vaults-as-a-Service solutions with partners
→ Coordinate between internal team and external partners to ensure smooth implementation
→ Close partnerships that are already in late-stage conversations
→ Communicate with LPs (capital allocators) and pitch our strategy
→ Drive deals to final commitment (structure, terms, follow-ups)
→ Work directly with the COO as a right hand
→ Take ownership of BD and partnerships tasks end-to-end
→ Help turn early-stage chaos into scalable structure

Who you are:
→ You know how to convert a warm pipeline into committed capital
→ Comfortable operating without predefined processes
→ You create structure instead of waiting for it
→ Able to quickly understand complex products and pitch them at an investor level

Requirements:
→ English: C1+ (C2 strongly preferred)
→ Experience in crypto / Web3
→ Experience working with LPs / investors / funds
→ Solid understanding of financial products (asset management is a strong plus)
→ Strong communication and negotiation skills

Nice to have:
→ Experience in hedge funds or crypto funds
→ Deal structuring experience
→ Existing network (LPs, funds, allocators)

What makes this role different:
→ You’re not starting from zero, the groundwork is already in place
→ Direct impact on revenue and partnerships
→ Clear path to C-level (potentially CBDO)
→ You’ll be building, not maintaining

Reality check:
→ This is not a corporate environment, processes need to be built from scratch
→ High speed, high ownership
→ A lot of moving parts, but also significant upside

We are seeking a skilled Mid-Senior Django Engineer with approximately 3-5 years of professional experience to join our innovative biomedical startup. In this role, you will build and maintain the backend of our SaaS platform using Django and Django REST Framework, working alongside our backend developers and AI engineers to integrate various APIs, computer vision tools, and Large Language Models into production-ready solutions. You will collaborate on deploying AI models, designing robust endpoints, and creatively leveraging LLMs for structured outputs. Selected applicants will be asked to perform a short take-home test task and submit a 30-second video introduction—this is the main criterion we will use for our interview process before the final meeting.

 

Company Overview

QOVES is a biomedical startup focused on improving patient experiences in cosmetic medical clinics through software. We develop AI-powered applications that predict post-surgery appearances and assist in diagnosing the necessity of cosmetic procedures. Our goal is to transform cosmetic surgery consultations into a well-defined, clinical process of diagnosis and visualization through our software integrations with clinics.
 

Your Role
 

As a Senior Django Engineer at QOVES, you will be responsible for:

• Building and Maintaining Backend Services
  Develop and integrate Django-based microservices and RESTful APIs (using Django REST Framework) to power our SaaS platform.
• Integrating AI and Computer Vision
  Collaborate with our AI engineers to incorporate computer vision techniques (e.g., GLCM, SWFT transformers) and Large Language Models into robust, scalable solutions.
• LLM Utilization and Prompt Engineering
  Design innovative prompts for LLMs to produce structured JSON outputs and other data formats required by our applications.
• DevOps for AI Model Deployment
  Set up and manage the infrastructure needed to deploy prebuilt AI models, ensuring reliability, security, and scalability. While we have a dedicated DevOps team, you should be comfortable configuring and running your own test environments quickly.
• Collaboration and Code Quality
  Participate in code reviews, share best practices, and contribute to key architectural decisions.
• Problem-Solving and Innovation
  Think creatively to solve complex backend challenges and continuously optimize system performance.
  
   

Required Qualifications

• 5-10 years of professional experience in Python and Software Engineering.
• Strong proficiency in Python, with a deep understanding of Django and Django REST Framework.
• Demonstrable experience building APIs, microservices, and backend systems using Django.
• Computer Vision Exposure: Familiarity with techniques such as GLCM, SWFT transformers, or similar methodologies.
• LLM Experience: Comfortable using Large Language Models, including prompt engineering and handling structured outputs (e.g., JSON).
• DevOps for AI: Ability to deploy and manage AI models using tools such as Docker, Kubernetes, or equivalent CI/CD solutions.
• Proficiency in version control with Git, including branching, pull requests, and collaborative workflows.
• Bachelor’s Degree in Computer Science or a related field (or equivalent work experience).

Preferred Qualifications

• Startup Environment Experience: Comfortable with fast-paced, iterative development and wearing multiple hats.
• Machine Learning Pipelines: Familiarity with frameworks such as TensorFlow, PyTorch, or similar.
• Cloud Services Expertise: Experience with AWS, GCP, or Azure for deploying and scaling AI services.
• Testing and Automation: Proficient in unit testing, integration testing, and CI/CD pipelines.
• Security and Performance: Strong understanding of best practices for securing REST APIs and optimizing performance.

Our Culture

• Curiosity and Continuous Learning: We are always seeking new ways to solve problems and innovate.
• Hard Work and Dedication: Our mission is to improve patient experiences through technology, and we value the extra effort that goes into making that happen.
• Meritocracy: The best ideas win, regardless of seniority.

Why Work at QOVES

• Impactful Work: Solve real healthcare problems with cutting-edge technology that directly improves patient outcomes.
• Stability and Growth: Join a well-funded startup with the resources to build meaningful products.
• Advanced AI Integration: Work with an expert team that pushes boundaries in AI and medicine.
• Dynamic Team Environment: Collaborate with driven professionals in a fast-paced setting.

Benefits

• Competitive Salary
• Equity Options
• Performance and Quarterly Bonuses
• Flexible Work Arrangements (Hybrid or Remote)
• Professional Development Opportunities

Expected Start Date: May 4, 2026

About QOVES

We’re changing the way consultations are performed in cosmetic clinics. If you’re a creative problem-solver passionate about AI, computer vision, and building robust backends with Django, we’d love to hear from you!

About QOVES

We make software that helps patients and cosmetic medical clinics diagnose, plan, and visualize appearance improvements. Our platform is used by clinics worldwide with an online fan base of 2 million+ and quickly growing.

Unlike typical cloud-only startups, we've built a cost-optimized hybrid infrastructure that combines AWS CDN delivery, bare metal compute, Kubernetes clusters, and self-hosted internal tools, saving significantly on compute while maintaining enterprise-grade security and performance.

About the Role

We're looking for a Mid-Senior DevOps Engineer to establish and lead our DevOps culture from the ground up in our London headquarters. This isn't just about maintaining infrastructure, you'll be setting company-wide policy, building security-hardened environments, and creating the documentation and processes that will scale with us.

In short, you will be guiding the technical team on how to ensure our Production systems stay robustly online to serve our many customers.

What You'll Build

• Hybrid Infrastructure Management: Architect and maintain our unique infrastructure spanning AWS CDN, bare metal servers, and Kubernetes clusters for computationally intensive facial analysis workloads
• CI/CD Pipeline Architecture: Design and implement CircleCI or Jenkins pipelines with comprehensive build testing, versioning, and change logging
• Zero-Trust Networking: Build and maintain mesh topology networks using Tailscale or Wireguard to securely connect our hybrid infrastructure
• Security-First Culture: Establish and enforce security policies including key rotation, access controls, compliance frameworks, and employee security management
• Infrastructure as Code: Document and codify all infrastructure decisions, creating repeatable, auditable deployments
• Containerization Strategy: Implement and optimize Docker/K8s deployments for our AI/ML workloads
• Cost Optimization: Continue our approach of strategic compute placement using owned, rented or borrowed infrastructure where it makes financial sense without sacrificing security or reliability
• Observability & Monitoring: Implement comprehensive logging, monitoring, and alerting across our distributed systems

What You Bring

• 5+ years of DevOps or infrastructure engineering experience, with a track record of building from scratch
• Hybrid infrastructure expertise: Experience managing both cloud (AWS) and self-hosted infrastructure, understanding the tradeoffs and security risks of each
• Kubernetes production experience: Deep knowledge of K8s cluster design, operations, and scaling
• Networking mastery: Strong understanding of VPCs, mesh networks, VPNs, and zero-trust architectures (Tailscale, Wireguard, or similar)
• Security-first mindset: Experience with security compliance, key management, IAM policies, and hardening production systems
• CI/CD expertise: Hands-on experience building robust pipelines (CircleCI, Jenkins, GitHub Actions, or similar) for build testing before deployment
• Infrastructure as Code: Proficiency with Terraform, Ansible, or similar tools
• Scripting & automation: Strong Python, Bash, or Go skills for tooling and automation
• Policy & documentation: Ability to establish best practices and document them clearly for team adoption
• Leadership mentality: Comfortable setting standards and directing technical decisions, not just executing them

Technologies We Use

• Cloud: AWS (CDN, S3, IAM)
• Compute: Bare metal servers, Kubernetes (transitioning from bare metal)
• Networking: Tailscale/Wireguard for mesh topology, zero-trust architecture
• CI/CD: CircleCI or Jenkins
• Containerization: Docker, Kubernetes
• IaC: Terraform
• Monitoring: Grafana, Sentry, Glance

Why QOVES?

• Ownership & Impact: You'll establish the DevOps foundation and policy that scales with the company.
• Profitable & Growing: We're VC-backed and profitable, meaning sustainable growth and job security
• Real-World AI: Work on infrastructure powering actual AI/ML workloads used by medical professionals worldwide
• Security Focus: Build a security-hardened culture from day one, not retrofit it later
• Small Team, Big Decisions: Your architectural choices will shape how we scale to the next level

What Success Looks Like

• You've audited our current infrastructure, documented everything, and established a roadmap
• CI/CD pipelines are running, security policies are enforced, and zero-trust networking is operational
• The team is following your documented standards, infrastructure is code, and we're scaling confidently

Compensation

Competitive salary based on experience, equity options, and benefits. We value expertise and are prepared to compensate accordingly for the right candidate.

MyWorkDrive empowers enterprises with secure remote file sharing, enabling access to on-premises and cloud storage file servers via mapped drives, web browsers, or mobile clients - without the need for a VPN.

Position Overview

We are expanding our Support and QA teams and seeking a seasoned, remote IT professional/Systems Administrator to serve as a Level 3 Senior Support Engineer for enterprise customers. In this role, you will handle the most complex escalations, support hybrid identity and storage deployments, and ensure seamless integration between on-premises Windows/AD environments and Microsoft cloud services. 

You will combine mastery of Windows identity and Microsoft cloud (Entra ID, Azure Files/Blob, SharePoint, Graph, Intune, SAML) with a strong customer-first mindset—treating every customer issue as our problem to solve.  

Schedule

• Full-time, Monday to Friday 9 AM - 6 PM Pacific time, with flexibility for occasional off-hours support for critical incidents or maintenance windows.

Key Responsibilities

Customer Support & Troubleshooting

• Act as the senior escalation point for complex issues related to Active Directory, Entra ID (Azure AD), ADFS, SMB, Kerberos, NTLM, and Windows identity. 
• Assist IT Administrator customers with installation, configuration, and advanced troubleshooting of MyWorkDrive products in diverse Windows Server, Active Directory, and Azure environments. 
• Diagnose and resolve authentication and authorization issues involving Azure Files, Azure Blob, SharePoint, Enterprise Apps, SAML SSO, and Graph API permissions.  
• Understand unique client use cases and challenges to design solutions that ensure compatibility, performance, and security across hybrid environments. 
• Maintain detailed documentation of customer environments, troubleshooting steps, and resolutions in helpdesk and knowledge base systems.

Quality Assurance & Testing

• Build and manage test environments using Hyper-V, Azure, and representative customer configurations, including complex AD and Entra ID topologies. 
• Reproduce and isolate defects, perform rigorous QA testing, and file clear bug reports for development, including identity, SSO, and file access scenarios. 
• Validate fixes and new features related to Windows authentication (Kerberos/Interactive Logon), SAML, and Microsoft 365 integrations before general release.

Cross-Functional Collaboration

• Engage with a global customer base via email, helpdesk, and web meetings (Teams, Zoom) to resolve escalated issues and guide best practices. 
• Collaborate closely with engineering, product, and sales teams to manage critical support cases, drive continuous product improvements, and assist with pre-sales technical consultations as needed.

Customer Service Mindset

• Model a customer-first culture: your problem is our problem—no disdain, blame, or defensiveness toward customers.  
• Stay calm, empathetic, and solutions-focused in high-pressure situations, including outages and executive-level escalations. 
• Proactively set expectations, communicate clearly, and follow through on all commitments until resolution is fully confirmed by the customer.
• Consistently meets and strives to exceed defined SLAs for response and resolution times, ensuring customers feel prioritized and informed throughout the lifecycle of their requests.

Required Skills and Experience

Support and Communication

• Exceptional customer service skills, with a calm, empathetic, and solution-focused approach to every interaction. 
• Comfortable working with both highly technical administrators and non-native English speakers, adapting communication style accordingly (English proficiency: Upper-Intermediate or higher)
• Highly responsive, able to triage and prioritize critical issues such as service outages or security-impacting incidents. 
• Excellent written and verbal communication skills, including clear incident summaries, root cause explanations, and step-by-step remediation guidance.

Mindset

• Demonstrated ability to quickly learn and apply complex technical and theoretical information across identity, networking, and storage. 
• Strong sense of ownership: you drive issues to closure, collaborate proactively, and do not “throw problems over the wall.” 
• Entrepreneurial, self-directed, and comfortable working in a fast-moving, distributed team environment.

Extensive IT Background

• 10+ years of experience deploying and managing software in Windows Server/Active Directory and Azure environments. 
• 10+ years of hands-on experience in computer networking (TCP/IP, DNS, routing, firewalls, VPNs, load balancers, proxies).

Technical Mastery – Identity & Cloud

• Deep knowledge of Windows client and server OS, Active Directory, Group Policy, ADFS, and Windows authentication Kerberos, Delegation, Interactive Logo. 
• Mastery of Microsoft Entra ID (Azure AD) including Conditional Access, Enterprise App integrations, SAML/OIDC SSO, and application proxy scenarios.  
• Strong experience with Azure Files, Azure Blob Storage, SharePoint Online, and NTFS/SMB permissions in hybrid file-access architectures. 
• Hands-on experience configuring and troubleshooting SAML/SSO, including certificate management, claims rules, and federation with third-party IdPs. 
• Practical experience with Microsoft Graph API permissions, app registrations, and consent (delegated and application permissions) for enterprise apps. 
• Familiarity with Intune device management, compliance policies, and their interaction with Entra ID and Conditional Access.

Broader Technical Proficiency

• Experience with firewalls, security, switching, proxy/load balancing, Microsoft SQL, IIS, Office 365, and related enterprise tooling. 
• Familiarity with Android/iOS mobile devices, Azure File Storage, Active Directory Trusts, NTFS file sharing, Hyper-V, and SAML/SSO.

Education & Certification

• Bachelor’s degree in Computer Science, Information Systems, or related field (preferred).
• CompTIA, MCSE or related Microsoft certification (e.g., modern Microsoft 365/Azure certifications) preferred.

What We Offer

• Long-term collaboration with a globally trusted enterprise software company.
• Competitive compensation through a contractual cooperation model.
• Fully remote work arrangements.
• Opportunity to work with an experienced, international development team on a mature, enterprise-scale product.

We’re excited to welcome Customer Support Agents who speak French fluently, enjoy helping people, and want to grow together with a supportive team.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You’re okay with our schedule: Mn-Fr 9 a.m. - 6 p.m. CT
- You're calm under pressure and genuinely care about helping people
- You’re comfortable communicating in French and English, both written and spoken — at least B2 level

What you’ll get:
- 100% remote work — wherever you feel most productive
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀

We’re excited to welcome Customer Support Agents who speak Spanish, Portuguese, or both, enjoy helping people, and want to grow together with a supportive team.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You’re okay with our schedule: Mn-Fr 9 a.m. - 6 p.m. CT
- You're calm under pressure and genuinely care about helping people
- You’re comfortable communicating in Spanish, Portuguese, or both, written and spoken — at least B2 level
- You communicate fluently in English (B2 or higher)

What you’ll get:
- 100% remote work — wherever you feel most productive
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀