Jobs at Djinni

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth. 

We are looking for a creative designer who has unrealistically cool and original ideas, and most importantly, knows how to visualize them. 

Key Responsibilities: 

• Design graphics such as logos, identity styles, brochures, banners, newsletters, and ad graphics for small and medium-sized businesses around the globe. 
• Develop web designs, including landing pages and corporate websites, tailored to client needs. 
• Collaborate with marketing teams to create effective visual materials for campaigns. 
• Adapt and learn new skills to tackle a wide range of creative tasks. 

• Ensure timely delivery of high-quality design projects.

   

Requirements: 

• Proven experience in graphic design and web design, supported by a portfolio of completed projects. 
• Proficiency in Figma and other design tools. 
• Strong understanding of branding, layout design, and user-centered web design principles. 
• Proactive and solution-oriented mindset; willingness to learn and undertake diverse tasks. 

• English language skills are a plus but not mandatory 

   

What we offer: 

• Comfortable work environment, remote work. 
• Competitive salary. 
• Paid vacation and sick leave. 
• Healthcare insurance and gym. 
• Sessions with a psychologist.
• Training and useful experience. 
• Work in a young and friendly team. 
• Career opportunities and professional growth. 

About the job

Our client is a fast-growing international fintech company operating at the intersection of crypto, payments, and digital finance.

The company develops innovative crypto payment solutions, including crypto card products, banking and payment services, and other digital financial solutions. Founded two years ago, the company has grown organically from a small founding team into an international, fully remote organization.

With a strong entrepreneurial culture, the company offers a high level of autonomy, direct communication with decision-makers, and significant opportunities for professional growth as the business continues to expand globally.

We are looking for Junior Outbound Sales Representative

Responsibilities

* Research and identify potential customers based on the company’s Ideal Customer Profile (ICP).

* Conduct outbound prospecting through LinkedIn, email, and other channels.

* Generate and qualify leads for the sales team.

* Reach out to potential clients and create interest in company products.

* Schedule qualified meetings for Account Executives.

* Use tools such as LinkedIn Sales Navigator and Apollo for prospecting.

* Maintain accurate records of outreach activities and leads.

* Achieve monthly meeting booking targets.

Requirements

* Strong communication and interpersonal skills.

* Excellent written and spoken English.

* Proactive, motivated, and result-oriented mindset.

* Ability to work independently in a remote environment.

* Strong research and organizational skills.

* Willingness to learn and develop sales skills.

* Previous experience in sales, lead generation, customer support, or business development is an advantage but not mandatory.

* Interest in fintech, crypto, payments, or technology industries is a plus.

What we offer

* Salary: €1,000–€1,500 gross/month, depending on experience.

* Performance-based bonus system on top of the fixed salary.

* Fully remote work environment.

* Sales tools and subscriptions provided by the company (LinkedIn Sales Navigator, Apollo, etc.).

* Training and support from an experienced sales team.

* Opportunity to develop a career in international B2B sales.

* Fast-growing fintech/crypto environment with global clients.

* Opportunity for rapid professional growth and progression within the company.

Please note that we will only contact candidates who are selected to proceed to the interview stage.

Project Description:

Our client is a leading global Financial market data provider who runs a change program aiming to migrate a set of legacy data connectors to a new strategic platform. The main driver is to deliver high-quality software that connects Financial Markets across the globe in a real-time, high frequency, and low-latency data management chain. The projects are technically challenging in an environment that is very engaging. Projects will utilize a multitude of different languages and skillsets with a focus on C++ and scripting languages.

We are looking for a C++ software engineer/developer with experience in implementation backend systems and services running under Linux, Cloud, ideally, with capabilities to deliver projects independently and coordinate work with BA, QA, Operational, and cross-functional application teams.

Responsibilities:

• Develop high-quality software, design, and functional documentation
• Provide estimates for specific software feature implementation
• Identify, prioritize, and execute tasks in the software development life cycle
• Build unit tests for your code
• Automate tasks through appropriate tools and scripting
• Perform validation and verification testing
• Collaborate with internal teams and vendors to fix and improve products
• Ensure software is up-to-date with the latest technologies and standards

Mandatory Skills Description:

Hard skills:
- Proficient in full life-cycle software development with an emphasis on object-oriented design in C++.
- Experienced in Linux-based development environments.
- Skilled in Python programming, network communications (TCP/UDP), Docker containerization, and AWS cloud platforms.

Soft skills:
- Capable of effective collaboration within a team setting while also being able to work independently.
- Demonstrates strong analytical abilities and a genuine enthusiasm for problem-solving.
- Communicates fluently in English at an Upper-Intermediate spoken level.

Nice-to-Have Skills Description:

• Optional ability to research and recommend new technologies, demonstrating rapid adaptability to change.
• Optional experience in working with market data and trading environments.

Languages:

English: B2 Upper Intermediate

Our client is a leading global Financial market data provider who runs a change program aiming to migrate a set of legacy data connectors to a new strategic platform. The main driver is to deliver high-quality software that connects Financial Markets across the globe in a real-time, high frequency, and low-latency data management chain. The projects are technically challenging in an environment that is very engaging. Projects will utilize a multitude of different languages and skillsets with a focus on C++ and scripting languages.

We are looking for a C++ software engineer/developer with experience in implementation backend systems and services running under Linux, Cloud, ideally, with capabilities to deliver projects independently and coordinate work with BA, QA, Operational, and cross-functional application teams.

• Responsibilities:

  • Develop high-quality software, design, and functional documentation
  • Provide estimates for specific software feature implementation
  • Identify, prioritize, and execute tasks in the software development life cycle
  • Build unit tests for your code
  • Automate tasks through appropriate tools and scripting
  • Perform validation and verification testing
  • Collaborate with internal teams and vendors to fix and improve products
  • Ensure software is up-to-date with the latest technologies and standards

• Mandatory Skills Description:

  Hard skills:
  - Proficient in full life-cycle software development with an emphasis on object-oriented design in C++.
  - Experienced in Linux-based development environments.
  - Skilled in Python programming, network communications (TCP/UDP), Docker containerization, and AWS cloud platforms.
  
  Soft skills:
  - Capable of effective collaboration within a team setting while also being able to work independently.
  - Demonstrates strong analytical abilities and a genuine enthusiasm for problem-solving.
  - Communicates fluently in English at an Upper-Intermediate spoken level.

The project is for one of the world's famous science and technology companies in pharmaceutical industry, supporting initiatives in AWS, AI and data engineering, with plans to launch over 20 additional initiatives in the future. Modernizing the data infrastructure through the transition to Snowflake as a priority, as it will enhance capabilities for implementing advanced AI solutions and unlock numerous opportunities for innovation and growth.

We are seeking a highly skilled Snowflake Data Engineer to design, build, and optimize scalable data pipelines and cloud-based solutions across AWS, Azure, and GCP. The ideal candidate will have strong expertise in Snowflake, ETL Tools like DBT, Python, visualization tools like Tableau and modern CI/CD practices, with a deep understanding of data governance, security, and role-based access control (RBAC). Knowledge of data modeling methodologies (OLTP, OLAP, Data Vault 2.0), data quality frameworks, Stream lit application development and SAP integration and infrastructure-as-code with Terraform is essential. Experience working with different file formats such as JSON, Parquet, CSV, and XML is highly valued.

• Responsibilities:

  • In-depth knowledge of Snowflake's data warehousing capabilities.
  • Understanding of Snowflake's virtual warehouse architecture and how to optimize performance
  and cost.
  • Proficiency in using Snowflake's data sharing and integration features for seamless collaboration.
  • Develop and optimize complex SQL scripts, stored procedures, and data transformations.
  • Work closely with data analysts, architects, and business teams to understand requirements and
  deliver reliable data solutions.
  • Implement and maintain data models, dimensional modeling for data warehousing, data marts,
  and star/snowflake schemas to support reporting and analytics.
  • Integrate data from various sources including APIs, flat files, relational databases, and cloud
  services.
  • Ensure data quality, data governance, and compliance standards are met.
  • Monitor and troubleshoot performance issues, errors, and pipeline failures in Snowflake and
  associated tools.
  • Participate in code reviews, testing, and deployment of data solutions in development and production environments.

• Mandatory Skills Description:

  • 5+ years of experience
  • Strong proficiency in Snowflake (Snowpipe, RBAC, performance tuning).
  • Ability to write complex SQL queries, stored procedures, and user-defined functions.
  • Skills in optimizing SQL queries for performance and efficiency.
  • Experience with ETL/ELT tools and techniques, including Snowpipe, AWS Glue, openflow, fivetran
  or similar tools for real-time and periodic data processing.
  • Proficiency in transforming data within Snowflake using SQL, with Python being a plus.
  • Strong understanding of data security, compliance and governance.
  • Experience with DBT for database object modeling and provisioning.
  • Experience in version control tools, particularly Azure DevOps.
  • Good documentation and coaching practice.

We are looking for a Middle Player Support Specialist to join the customer support team of an international iGaming platform. Please note: This role requires proficiency in either English (B2+) or French (B2+). You do not need to be fluent in both languages.

The role is focused on handling standard and non-standard player requests, supporting junior team members during daily operations, ensuring accurate case documentation, and escalating complex cases according to internal procedures.

This position is suitable for a support specialist with solid experience in customer communication, structured support operations, and digital products. The specialist should be able to work independently, maintain high communication standards, and contribute to stable daily support operations.

Key Responsibilities

• Provide professional customer support via live chat, email/tickets, and other approved communication channels.
• Handle standard and non-standard player requests related to:
  • account registration;
  • login and account access;
  • profile and account settings;
  • verification/KYC;
  • deposits and withdrawals;
  • bonuses and promotions;
  • game-related questions;
  • transaction history;
  • basic technical issues;
  • account restrictions and escalations.
• Work with internal tools, back-office systems, CRM/helpdesk platforms, macros, and knowledge base materials.
• Analyze customer cases and collect all required information before escalation.
• Escalate payment, withdrawal, verification, responsible gambling, complaint, security, fraud-related, or technical cases according to internal procedures.
• Support junior agents during shifts by helping with complex questions, unclear cases, and correct escalation logic.
• Ensure accurate case tagging, internal notes, and customer communication history.
• Monitor recurring customer issues and report potential product, payment, technical, or operational problems.
• Assist with improving internal procedures, macros, customer-facing articles, and internal knowledge base materials.
• Maintain high standards of written communication, accuracy, confidentiality, and customer care.
• Follow SLA, quality, escalation, and tone-of-voice requirements.

• Participate in team meetings, case reviews, and operational feedback sessions when required.

   

Requirements

• 3–5 years of experience in customer support within a digital product, online service, fintech, e-commerce, SaaS, gaming, or similar environment.
• Experience handling both standard and non-standard customer cases.
• Understanding of core support operations, including:
  • ticket handling;
  • live chat communication;
  • escalation logic;
  • SLA discipline;
  • internal notes;
  • case tagging;
  • customer communication standards.
• Experience working with CRM, helpdesk, back-office, ticketing, or similar support tools.
• Ability to communicate clearly, professionally, and accurately in written form.
• Ability to handle sensitive or dissatisfied customers in a calm and structured manner.
• Ability to follow internal procedures, approved wording, and escalation rules.
• Strong attention to detail when documenting cases and customer interactions.
• Good problem-solving skills and ability to keep structure in unclear situations.
• Ability to support junior team members during daily operations.

• High level of responsibility, confidentiality, and ownership of assigned tasks.

   

Nice to Have

• Previous experience in iGaming, online casino, sportsbook, betting, fintech, payments, or crypto support.
• Experience working with tools such as Zendesk, Intercom, Freshdesk, LiveChat or similar systems.
• Experience mentoring junior support agents or assisting with onboarding.
• Experience contributing to:
  • SOPs;
  • macros;
  • internal documentation;
  • customer-facing articles;
  • knowledge base materials.
• Basic understanding of responsible gambling, fraud indicators, chargebacks, or payment-risk escalation logic.
• Experience working in high-volume or shift-based support environments.

• Ability to provide useful operational feedback for process, product, and knowledge base improvements.

   

Language Requirements

• English: B2+ required; C1 preferred.
• French: preferred and considered a strong advantage.
• Strong written communication skills are required, as the role involves handling non-standard customer cases, escalations, and detailed explanations.
• Ability to explain payment, verification, bonus, technical, and account-related matters clearly and professionally.
• Ability to adapt communication style depending on customer situation, case sensitivity, and internal escalation requirements.
• Ability to read and work with English-language internal documentation, procedures, tools, and product materials.
• Ukrainian: fluent/native for internal communication.

We are looking for a Junior Player Support Specialist to join the customer support team of an international iGaming platform. We're looking for specialists with either English (B2+) OR French (B2+) language skills. Both languages are NOT required.

The ideal candidate has previous experience in customer support, understands how to communicate with customers in a structured and professional way, and is comfortable working with internal procedures, escalation rules, and support tools.

Experience in iGaming, fintech, payments, crypto, or other high-volume digital services will be considered a strong advantage.

Key Responsibilities

• Provide customer support via live chat, email/tickets, and other approved communication channels.
• Handle standard player requests related to:
  • account registration;
  • login and account access;
  • profile and account settings;
  • verification/KYC;
  • deposits and withdrawals;
  • bonuses and promotions;
  • game-related questions;
  • basic technical issues.
• Use internal tools, back-office systems, macros, and knowledge base materials to resolve customer cases.
• Collect and verify relevant information before escalating complex cases.
• Escalate payment, withdrawal, verification, technical, responsible gambling, complaint, or security-related cases according to internal procedures.
• Maintain accurate case documentation, tagging, and internal notes.
• Follow approved tone of voice, communication standards, and response quality requirements.
• Maintain confidentiality when working with customer data and internal information.
• Report recurring issues, unclear customer flows, and potential product or operational problems to the relevant internal stakeholders.

• Support updates to internal and customer-facing knowledge materials when required.

   

Requirements

• 1–2 years of experience in customer support.
• Experience in iGaming, fintech, crypto, payments, e-commerce, SaaS, or another digital product is an advantage.
• Understanding of standard support processes: ticket handling, escalation, SLA, internal notes, and customer communication standards.
• Ability to communicate clearly, politely, and professionally in written form.
• Ability to work with structured procedures, templates, and internal documentation.
• Strong attention to detail.
• Ability to remain calm and professional in difficult customer situations.
• Readiness to work with repetitive requests and follow strict internal processes.
• Basic understanding of deposits, withdrawals, KYC, bonuses, or online payment flows is an advantage.

• Experience with support tools such as Zendesk, Intercom, Freshdesk, LiveChat or similar systems is an advantage.

   

Language Requirements

• English: B2 or higher — mandatory
• Strong written communication skills are required, as the role is primarily focused on written customer support.
• Ability to communicate clearly, professionally, and accurately with international customers.

• Ukrainian: fluent/native for internal communication.

   

Remote | Full-time 

ELVTR is an online education company offering live courses led by industry experts and senior executives. Our Ukrainian engineering team builds internal systems, AI tools, operational platforms, and product improvements used across the company.

We need a hands-on IT Project Manager who can make technical delivery clear, visible, and dependable. You will work directly with our CTO and coordinate engineers and business stakeholders from the first request through release, rollout, and adoption.

This is not a Product Manager, Scrum-only, Engineering Manager, Head of Delivery, or administrative role. You will own delivery mechanics, but not product priorities, architecture, technical estimates, or people management.

What you will do

• Keep Asana accurate across every initiative and request, including minor tickets.
• Turn discussions into clear owners, milestones, dates, dependencies, decisions, and next steps.
• Clarify requirements and acceptance criteria before engineering commits to work.
• Propose and negotiate delivery plans, then track the plan confirmed by the CTO.
• Coordinate execution, testing, releases, incidents, support, rollout, and adoption follow-through.
• Surface blockers and slippage early, bring options, and escalate material risks through the agreed route.
• Follow up with business stakeholders as firmly as engineers when their decisions block delivery.
• Improve the operating process without adding unnecessary ceremony.
• Interview stakeholders and run light business analysis when a request arrives without clear requirements — you turn ambiguity into a workable spec, not just a ticket.
• Own user acceptance testing before release: confirm the delivered work actually solves the business problem it was meant to solve.

Requirements

• 2-4 years of software Project Management ownership, ideally in outsourcing or IT services.
• Fluent professional Ukrainian and strong Upper-Intermediate English, B2+ minimum; C1 preferred.
• Direct experience with UK, US, Canadian, or European clients and distributed engineering teams is  a plus.
• Experience running 2-4 workstreams or coordinating roughly 5-15 engineers, QA, design, and DevOps specialists.
• End-to-end experience from discovery or intake through production release, plus maintenance, support, or incidents.
• Comfortable interviewing stakeholders and writing requirements yourself when there's no dedicated BA.
• Practical ownership of scope, dates, dependencies, risks, change requests, and stakeholder communication.
• Strong experience with Asana, Jira, Confluence, ClickUp, Monday.com, or a similar tool.
• Enough technical fluency to discuss APIs, environments, QA, regression, deployments, rollbacks, databases, and incidents without pretending to be an engineer.
• Comfort using AI-assisted development tools (Claude Code, Cursor, or similar) to prototype small internal fixes or automations.
• Calm judgment, polite persistence, attention to detail, and comfort influencing without line authority.
• Earlier Business Analysis or QA experience is a strong advantage. 
• A technical degree, coding background, PMP, Scrum certification, or EdTech experience is optional.

Benefits

• Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses.
• Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs.
• Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement.

Why You Should Join ELVTR

• Innovative and Positive Culture: Join a team of passionate individuals who are driven by a common vision.
• Growth Opportunities: At ELVTR, we not only believe in nurturing talent but also in providing abundant opportunities for professional development. In fact, 100% of our senior managers have been promoted to executive roles from within the company.
• A Mission You Can Be Proud of: Be part of a brand that stands for quality, innovation, and inspiring education. Be part of a company that’s changing the face of online education, connecting students with top-tier executives.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.

Key Responsibilities

• Hardware Setup & Logistics: Mass configuration of Meta Quest headsets (2, 3, 3S, Pro), including creating Meta accounts and installing proprietary apps ("Hawk", "Luminify", and "360 Player").
• L1 Support & Onboarding: Guiding new clients through the onboarding process, assisting with initial setup, receiving incoming requests, and resolving basic user queries.
• CRM Administration: Registering new headsets in the internal system, updating device statuses, and tracking hardware assignments to specific clients or exhibitions.
• Manual & Regression QA: Executing basic test cases before product releases, verifying content performance on devices, and logging test results.

• Event Assistance: Preparing, charging, and packing equipment for exhibitions, as well as assisting during public demo sessions.

   

Required Skills

• Communication & Empathy: Ability to calmly, clearly, and simply explain technical details to B2B clients (specifically in English) and team members.
• Attention to Detail: Meticulous approach to tracking hardware in the CRM and ensuring no mandatory steps are missed during the mass setup of multiple devices.
• Structured Approach: Ability to properly document support tickets and bug reports in Jira (providing clear problem descriptions, steps to reproduce, and logs).
• Independent Troubleshooting: Capability to independently find solutions for common mechanical or system errors before escalating the issue.
   

Required Knowledge

• Meta Quest Ecosystem: Solid understanding of the Meta OS, firmware update processes, controller mechanics, and setup via the mobile app.
• QA Basics: Understanding of software testing workflows and how to correctly report bugs.
• CRM & Task Trackers: Basic experience with, or the ability to quickly learn, internal accounting systems and tools like Jira.
• Technical Literacy: Understanding of basic networking principles (Wi-Fi, hotspots), which is crucial for synchronizing VR hardware and applications.

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you’re passionate about iGaming and tech development bold in your approach, and act with integrity, we’d love for you to join our team as a RPA & Python Engineer. 
 

A taste of what you’ll do 
We're looking for an experienced RPA Engineer to join our automation team. In this role, you'll design, 
build, and maintain automation solutions using UiPath and Python, working closely with stakeholders 
across Casino, AML, Finance, and Tech. You'll help remove manual bottlenecks, improve operational 
efficiency, and support the wider adoption of automation across the business. 

• Working closely with departments such as Casino, AML, Finance, and Tech to understand automation needs
• Designing, building, and deploying RPA and Python-based automation solutions that reduce manual effort and operational risk
• Maintaining clear technical documentation and handover materials for every solution delivered
• Adapting quickly to shifting priorities across multiple concurrent projects
• Owning end-to-end delivery of RPA solutions, from design through to production deployment
• Presenting technical solutions to non-technical stakeholders in plain, accessible language
• Monitoring and troubleshooting live RPA bots to ensure stable, ongoing operation
• Keeping up to date with developments in automation and AI tooling, and applying them where useful
• Any other task or responsibility that may be related and/or connected to the role of RPA Engineer

Who and what we are after? 
 

• At least 3 years' hands-on experience building RPA solutions with UiPath
• Proven ability to design automation pipelines connecting multiple systems — extracting, processing, and integrating data with existing codebases (Python, Java, PHP)
• Experience deploying and supporting UiPath solutions in a live production environment
• Strong working knowledge of APIs
• Solid QA testing background, automated or manual
• At least 2 years' experience with Python automation, including APIs and Selenium
• Comfortable analysing data with Python (e.g. pandas) — desirable but not essential
• Practical experience using AI APIs (e.g. OpenAI, Claude, Gemini)
• Ability to maintain and update RPA scripts on an ongoing basis
• Experience integrating RPA workflows with Python via APIs
• Working knowledge of C#, Java, or PHP for troubleshooting and bug fixes — nice to have
• Strong problem-solving skills with close attention to detail
• Comfortable working in agile environments, managing multiple concurrent projects
• Strong communication and stakeholder management skills

Nice to have

• UiPath certification
• Bachelor's degree in Computer Science or a related field

Remuneration:

up to 3050 eur gross per month

Benefits: 

— 25 days paid vacation days 

— paid public holidays in the country of residence 

— Additional marriage leave 

— Additional paternity leave 

— 5 days of paid sick leave 

— 1 volunteer day 

— Professional development support 

— Department team building activities 

— HR support 

🚀 About MintyMint

MintyMint is a trusted tech partner helping businesses scale and modernize through custom software solutions. We focus on building products that solve real problems and create long-term value.

🌱 Junior Business Development Manager (IT)

We’re looking for someone at the start of their career who’s curious about the business side of tech.

This role is perfect for a technical graduate or junior developer who doesn’t want to code forever — and is excited about sales, communication, and building partnerships in IT.

No prior sales experience required. What matters most is your motivation, mindset, and curiosity.

✨ What You’ll Do
Support business development activities across the European market
Learn how to build and manage client relationships
Join calls, meetings, and negotiations with senior team members
Attend tech conferences, events, and networking meetups
Research companies and identify new business opportunities
Gradually grow into a full-cycle Business Development role

🧩 What We’re Looking For
Technical background or education (Computer Science, Engineering, etc.)
Strong interest in IT sales / business development
Confident communication skills and curiosity about people
English level B2+
Proactive, self-driven mindset
Strong motivation to grow in a client-facing role

➕ Nice to Have
Any experience in communication (freelance, projects, part-time roles)
Participation in tech events, hackathons, or communities
Basic understanding of how software development works

🎯 What You’ll Get
A clear path into IT Sales / Business Development
Mentorship and hands-on learning
Real exposure to clients and business processes
Opportunity to attend international conferences
Close collaboration with leadership and fast growth

We are looking for a Senior Product UI/UX Designer to join our team. Templify is a high-growth mobile/web ecosystem that helps creators and businesses produce high-quality video content using professional templates. 

Responsibilities:

• Lead visual and interaction design, delivering premium iOS experiences with native Apple patterns and polished micro-interactions
• Design emotionally engaging user experiences through motion, transitions, and delightful interactions
• Leverage AI tools (Claude, Figma AI, image/UI generators) to accelerate ideation, workflows, and production
• Own the end-to-end design process, from problem definition and user flows to high-fidelity prototypes and developer handoff
• Apply behavioral psychology principles to improve onboarding, activation, and retention
• Build, maintain, and evolve scalable design systems and component libraries
• Iterate quickly based on product data, user feedback, and business goals

• Collaborate closely with Product Managers and Engineers to ensure high-quality implementation within SwiftUI and native iOS constraints

   

Requirements: 

• 5+ years of experience designing product applications, including shipped consumer iOS products
• Deep knowledge of iOS design principles, including Human Interface Guidelines, gestures, haptics, safe areas, and light/dark mode
• End-to-end product design experience, from problem discovery through developer handoff
• Strong emotional design skills with the ability to create engaging, memorable user experiences
• Experience designing and prototyping motion, micro-interactions, transitions, and UI states
• Strong understanding of user psychology, behavioral principles, cognitive load, motivation, and onboarding retention
• Proficiency with AI design tools, including Claude, AI copilots, Figma AI, and image/UI generators
• Strong visual design skills with exceptional typography, spacing, color, and hierarchy
• Experience building and maintaining design systems and component libraries

• Ability to work in a fast-paced environment, iterate quickly, and communicate design decisions effectively

   

Strongly preferred

• Advanced prototyping in Figma and at least one motion design tool (Rive, Lottie, After Effects, Principle, or ProtoPie)
• Experience designing template-based or content creation products
• Experience working with product analytics, A/B testing, and data-informed design decisions
• Close collaboration with engineering teams and understanding of SwiftUI constraints

• Startup or small-team experience with the ability to work independently in ambiguous environments

   

Nice to have

• Experience creating App Store assets and marketing visuals
• Basic understanding of front-end technologies (SwiftUI, CSS) for animation specifications
• Illustration or brand design experience

• Proven impact on product activation or retention metrics

   

Portfolio must show

• At least one shipped iOS application, including a link and a description of individual contributions
• An end-to-end feature or user flow delivered from concept to release
• Motion design examples (video or GIF demonstrating interactions)
• Examples demonstrating emotional design decisions and the rationale behind them
• Examples of AI tools integrated into the design workflow (preferred)

We offer:

• Competitive reward for the provided services
• Collaborative and supportive team of professionals
• Partial reimbursement for English language courses
• Leave policy - 15 days of annual leave, 5 paid sick days per year
• Financial support for employees during specific life events (weddings, childbirth, etc)
• A people-focused corporate culture that prioritizes employee well-being

We are looking for a highly organized, customer-focused Support Representative / Client Success Coordinator to become the communication hub between our customers, technicians, office staff, and suppliers.

This is an excellent opportunity for someone who enjoys helping people, multitasking, and keeping operations running smoothly.

Key Responsibilities

Customer Communication

• Answer incoming phone calls professionally.
• Respond to customer inquiries promptly and courteously.
• Schedule appointments and service visits.
• Confirm appointments with customers.
• Notify customers when technicians are on the way.
• Follow up after completed jobs to ensure customer satisfaction.
• Handle customer concerns professionally and escalate when necessary.

Dispatch Coordination

• Coordinate daily technician schedules.
• Dispatch technicians to service appointments.
• Monitor technician progress throughout the day.
• Inform customers of arrival times and schedule changes.
• Reschedule appointments when necessary.
• Coordinate emergency service calls.

CRM & Data Management

Maintain accurate records by updating:

• CRM
• Google Sheets
• Customer information
• Job status
• Appointment schedules
• Estimates
• Work orders
• Technician notes
• Payment status
• Supplier information

Attention to detail is essential.

Supplier Communication

Communicate with suppliers regarding:

• Glass orders
• Hardware availability
• Material lead times
• Delivery schedules
• Product pricing
• Purchase orders
• Order tracking

Follow up to ensure materials arrive on time for scheduled installations.

Administrative Support

Assist with:

• Creating work orders
• Updating job notes
• Organizing digital documents
• Tracking outstanding estimates
• Monitoring customer follow-ups
• Supporting the sales and operations teams
• Maintaining organized electronic records

Daily Responsibilities

• Answer incoming calls.
• Make outbound customer calls.
• Dispatch technicians.
• Update CRM.
• Update Google Sheets.
• Communicate with suppliers.
• Coordinate deliveries.
• Confirm appointments.
• Notify customers when technicians are en route.
• Follow up on completed projects.
• Assist with scheduling changes.
• Keep management informed of any issues affecting customer satisfaction.

Requirements

• 1+ year of commercial experience in software testing.
• Hands-on experience in web and mobile application testing.
• Good understanding of software testing principles, SDLC and STLC.
• Experience with different types of testing: functional, regression, integration, smoke, sanity, exploratory and usability testing.
• Experience in creating and maintaining test documentation, including test cases, checklists and test scenarios.
• Ability to analyze requirements, identify potential risks and define test scenarios.
• Experience with bug tracking systems and writing clear, detailed bug reports.
• Basic understanding of Agile/Scrum
• Ability to work independently, pay attention to detail and take ownership of tasks.

• Good communication and teamwork skills.

   

Work Format
This position requires working remotly.

What We Offer

• Opportunity to bring your ideas to life and lead the process from testing and quality assurance to final delivery.
• 40-hour workweek with a flexible schedule.
• Competitive salary with regular compensation reviews.
• Paid vacation and sick leave.
• Friendly and collaborative team environment.
• Opportunity to work on diverse web and mobile products and grow your QA expertise.
• Professional development and opportunities to expand your technical skills.

Important: after confirming your application on this platform, you’ll receive an email with the next step: completing your application on our internal site, LaunchPod. So keep an eye on your inbox and don’t miss this step — without it, the process can’t move forward.

Why join us

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! :)

About the role
We are looking for an experienced Senior Databricks Data Engineer to help modernize a 15-year-old data warehouse into a governed Databricks Lakehouse. You will build batch and streaming pipelines with PySpark and Delta Lake, following a medallion architecture across bronze, silver, and gold layers. This role also uses AI tools like Claude and GitHub Copilot to speed up development.

What you will do

• Design, build, and operate batch and streaming data pipelines on Databricks using PySpark, Delta Lake, and Databricks Workflows.
• Model and maintain a medallion (bronze/silver/gold) architecture serving analytics, reporting, and machine learning consumers.
• Migrate legacy ETL and data warehouse workloads onto the Lakehouse with validated data parity and minimal business disruption.
• Use Claude or Github Copilot as a development accelerator, generating code scaffolding, writing and reviewing tests, creating documentation and prototyping solutions.
• Write clean, well-tested Python and SQL; maintain high standards through code review and documentation.
• Optimize Spark jobs and Delta tables for performance and cost, including partitioning, clustering, caching, and cluster sizing.
• Implement data quality, lineage, and governance controls using Unity Catalog and automated validation checks.
• Debug, troubleshoot, and resolve pipeline failures, data defects, and production incidents.
• Participate in Agile or product-centric delivery practices including sprint planning and retrospectives.
• Collaborate with DevOps, platform, and analytics engineers on observability, security, and compliance best practices.

Must haves

• 4+ years of professional experience in data engineering, featuring direct expertise with Apache Spark and cloud-based data architectures.
• Strong hands-on experience building data pipelines with Databricks, Apache Spark (PySpark), and Delta Lake.
• Advanced SQL and Python, with strong data modeling skills across dimensional and Lakehouse patterns.
• Experience with streaming ingestion using Structured Streaming, Auto Loader, Kafka, or Event Hubs.
• Experience with workflow orchestration (Databricks Workflows, Airflow, or Azure Data Factory).
• Experience with legacy platform migrations, ETL modernization, or managing data hygiene when porting old systems.
• Strong problem-solving, collaboration, and communication skills, including mentoring junior engineers and explaining data concepts to non-technical stakeholders.
• Familiarity with Unity Catalog, data governance, access control, and PII handling.
• Experience with dbt or an equivalent transformation framework.
  Familiarity with secure coding standards and industry security best practices.
• Experience delivering production data platforms at scale.
• Upper-intermediate English level.

Nice to haves

• Experience with Infrastructure as Code (IaC) using Terraform and CI/CD using Azure Devops.
• Experience working with relational databases (specifically PostgreSQL) and data persistence concepts.
• Familiarity with logging and monitoring tools (e.g., Dynatrace, CloudWatch, Databricks system tables).
• Experience working in Agile or team-based development environments preferred.

Perks and benefits

• Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps
• Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities
• A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands
• Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office — whatever makes you the happiest and most productive.

Meet Our Recruitment Process

Asynchronous stage — An automated, self-paced track that helps us move faster and give you quicker feedback:

• Short online form to confirm basic requirements
• 30–60 minute skills assessment
• 5-minute introduction video

Synchronous stage — Live interviews

• Technical interview with our engineering team (scheduled at your convenience)
• Final interview with your future teammates
   

If it’s a match—you’ll get an offer!