Jobs at Djinni

We’re looking for a strong VIP Support Team Lead with solid experience in iGaming, Betting, or FinTech who can lead and develop a high-performing VIP Support team while maintaining a premium level of service. The ideal candidate has a deep understanding of VIP support, bonus and retention mechanics, and key service metrics, combined with strong communication and people-management skills. You should be confident handling complex escalations, coaching agents, maintaining high Tone of Voice standards, and working closely with VIP, Risk, Payments, WFM, and QA teams. We’re looking for someone with strong ownership, emotional intelligence, discretion, attention to detail, and the ability to stay calm and make sound decisions in high-stakes situations

HOW YOU WILL MAKE AN IMPACT

1. Team Leadership & Mentorship

• Lead, mentor, and support a team of VIP Support Agents to maintain premium service quality.
• Conduct regular 1-on-1s, deliver constructive feedback, and facilitate agent development.
• Keep the team motivated and aligned on high-touch communication standards.

2. VIP Department & Bonus Alignment

• Work in close sync with VIP Account Managers on personalized bonus offers, exclusive promos, and player retention triggers.
• Maintain a thorough understanding of the VIP bonus policy to guide agents on manual bonus approvals, wagering conditions, and custom compensations.

3. Shift & Operational Planning

• Collaborate in tandem with the Workforce (WFM) Manager to plan, oversee, and optimize 24/7 shift coverage, handovers, and real-time queue flow.
• Act as a senior escalation point for complex player issues, coordinating with Risk, Payment, and VIP teams for rapid resolution.

4. Quality & Tone of Voice

• Audit team interactions to ensure compliance with VIP Tone of Voice, discretion, and problem-solving accuracy.
• Identify performance gaps and conduct targeted coaching sessions alongside the Quality Assurance (QC) team.

5. Documentation & Insights

• Keep internal VIP SOPs, escalation flows, and bonus matrices up to date.
• Track team metrics (SLA, CSAT, FCR), analyze recurring payment/tech blockers, and report actionable insights to upper management.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Customer/VIP Support (iGaming, Betting, or FinTech), with at least 1 year in a Team Lead or Senior role
• Proven people-management skills: ability to lead, mentor, and foster a strong culture within a high-touch support environment.
• Strong written and verbal *communication skills (B2+ / C1)*with an understanding of personalized, tone-of-voice-driven service.
• Solid understanding of VIP service metrics (SLA, CSAT, FCR) and data-driven quality improvement.
• Deep understanding of Gaming bonus structures, retention mechanics, and custom promo policies for high-value players.
• High ownership, discretion, emotional intelligence, and ability to handle high-stakes escalations smoothly.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

About Platform DareBay

DareBay is a UGC marketplace platform (Web & Telegram) connecting brands with content creators via automated, metric-based challenges and contests. We are in the pre-release stage - the product is live, scaling fast, and you will see the direct impact of your work immediately.

The Role

We are looking for a Data Engineer (2–4 years of exp.) to own, audit, and scale our data infrastructure. You will maintain data platforms under growing client loads, working closely with the CTO, Backend team, and Data Analysts.

Key Responsibilities:

• Audit, optimize, and maintain the existing data infrastructure.
• Build and scale reliable batch/streaming ETL/ELT pipelines.

• Collaborate with the CTO and analytics team to ensure data availability and quality.

   

Technical Stack:

• Core: Python & Advanced SQL (optimization, window functions).
• Processing & Orchestration: Apache Spark / Flink, dbt, Apache Airflow.
• DWH & Lakes: Snowflake / BigQuery / Redshift, ClickHouse (OLAP), Apache Iceberg.
• Streaming & Infra: Apache Kafka, Docker, Kubernetes, CI/CD.
• Data Quality: Great Expectations / Soda / Monte Carlo.

• Pluses: Java, Grafana/Prometheus, Telegram Bot API.

   

Requirements:

• 2–4 years of commercial Data Engineering experience.
• English: Upper-Intermediate (for documentation and tech communication).

• Ability to work closely with cross-functional teams (CTO, Backend, Analytics).

   

What We Offer:

• Remote-first format & flexible hours.
• Direct impact on architecture at an early scaling stage.
• Direct collaboration with the core team (CTO).

About the project:

This is your opportunity to make a real impact on a large-scale Healthcare product — bridging manual testing expertise and automation to raise the quality bar for features that affect real patients and care providers. Working alongside a strong team of Senior Manual QAs, you will transform deep domain knowledge into reliable automated scenarios that the whole team can trust.

A new team member will be in charge of:

• Own the analysis of requirements and user stories during planning to surface logic gaps and edge cases before development begins.
• Drive manual testing for newly developed features and system updates, ensuring quality at every release.
• Build and maintain robust UI automated tests using C#, Playwright, and NUnit within the established framework architecture.
• Ensure the reliability of daily and nightly automation runs by monitoring logs, diagnosing failures, and independently resolving flaky tests.

Does this relate to you?

• Commercial experience: 3+ years.
• Programming Skills: Solid foundational understanding of C#.
• UI Test Automation: Proven commercial experience using Playwright, including expertise in efficient locator strategies, timeout management, browser contexts, and network request interception (equivalent experience with Selenium WebDriver or Cypress is also accepted).
• Testing Frameworks: Practical, hands-on experience with NUnit, encompassing test attributes, parameterization, and a clear understanding of the test execution lifecycle.
• Manual QA Expertise: Strong command of test design techniques, exploratory testing methodologies, and the ability to create clear, concise test documentation.
• Infrastructure & CI/CD: Proficiency in Git (including branching strategies and Pull Requests) coupled with a basic working knowledge of CI/CD processes, such as triggering pipelines and analyzing reports in tools like Azure DevOps, Jenkins, or GitLab.
• Product-Oriented Thinking: Capacity to grasp the broader vision of our Healthcare product, understand the “why” behind specific features, and continuously advocate for the best possible user experience.
• Proactive Ownership: A self-starter mentality. You take full ownership of your work, actively identify opportunities to enhance QA processes, and consistently propose solutions rather than merely highlighting problems.
• Analytical Problem-Solving: Capable of independently debugging code and accurately differentiating between genuine system bugs and automation script failures.
• Agile Mindset: Demonstrated experience thriving in iterative development environments and smoothly adapting to shifting requirements.
• AI Tool Utilization: Practical experience leveraging AI-assisted tools (e.g., GitHub Copilot, ChatGPT, or similar) to expedite test script creation, debugging, and documentation.
• English: Upper-Intermediate or above.

Nice to Have:

• API Testing & Automation: Background in manual REST API testing (using Postman or Swagger) or API automation (utilizing Playwright’s API Request context, HttpClient, or RestSharp).

How We Support Your Success:

• Remote or hybrid? The choice is yours. We offer a highly flexible approach to time off and personal days, empowering you to manage your own work-life balance.
• We invest in your proactive mindset. Access dedicated professional training and development opportunities, customized to align with your career goals.
• Sharpen your cross-cultural communication with our dedicated in-house English tutor.
• Influence our growth and culture. Participate in our Referral Bonus program to get rewarded for bringing top talent to the team, and benefit from our Recognition Reward program, which celebrates and rewards your productivity and contributions as a team member.
• We recognize that life happens outside of work. Enjoy special perks to celebrate your birthdays, weddings, and the arrival of new family members.

• We handle the logistics so you can focus on ownership. Benefit from dedicated invoicing assistance, tech admin support, and proactive People Partnership.

   

Please note: Specific financial allowances, insurance options, and localized administrative support vary by country. We will gladly discuss the tailored package available in your specific location during our conversation!

Ready to try your hand? Send your CV without a doubt!

MyRaif Platform Team is a high-performing mobile development unit organized as discovery squad (Senior Product Owner, Product Designer, System Analyst) working closely with delivery squad supported by Technical Leads (iOS, Android, backend). Our mission is to continuously develop and evolve MyRaif platform — a core enabler that powers multiple teams and drives key business initiatives across the company.

As Senior Product Owner, you will own the end-to-end product lifecycle of MyRaif platform, from discovery through delivery. This platform acts as the foundation for all contributor teams by providing scalable enablers, governance, and guidelines that accelerate their work. You will collaborate closely with MyRaif Platform Owner and technical leads to shape the platform’s roadmap, deliver impactful features, and ensure alignment with strategic goals

Why This Role Is Exciting

• High impact: your decisions influence multiple teams and business units simultaneously.
• Technical depth: work closely with engineering leads to build scalable, robust platform solutions.
• Full ownership: shape a growing platform from discovery to delivery, defining how it evolves.
• Collaborative environment: join a squad that values continuous interaction between product, design, analytics, and engineering.

Your future responsibilities:

• Drive business initiatives through platform capabilities, ensuring alignment with strategic goals
• Lead discovery and delivery of platform features & services that enable other teams to build faster and better
• Shape and evolve core platform components, including:
• Registration & Auth: secure authentication, authorization, and access management across services
• UI Kit: shared design system and component library for consistent, scalable interfaces
• Client Permissions & Roles: flexible access control models supporting diverse user needs
• Digital Signature workflows, compliance and security tools
• Home page & reference UI architecture setting standards for contributor teams
• Third-party SDK integrations ensuring reliability and extensibility
• Technical Infrastructure: autotest frameworks, platform documentation, observability, and CI/CD pipelines
• Manage mobile app release cycle to ensure smooth, timely deployments
• Own and prioritize Platform Team backlog, define priorities, and communicate clearly with stakeholders
• Support the Platform Owner in coordinating Shared MyRaif backlog across teams
• Define and maintain platform governance: rules, guidelines, and best practices for all contributor teams

Your skills and experience:

• Have 3+ years experience as a Product Owner or Senior Product Owner, ideally in mobile or platform products
• Understand technical concepts across iOS, Android, and backend development
• Are comfortable managing end-to-end product development cycles, including discovery and delivery phases
• Can navigate ambiguous, cross-team challenges with structured thinking and clear communication
• Are proactive, curious, and driven to build scalable solutions that empower others
• Have experience creating and enforcing platform governance and guidelines
• Proven experience working with mobile products, including iOS and Android app development environments
• Strong analytical skills with a deep understanding of key product and business metrics
• Expertise in data-driven decision making, including experience with A/B testing and post-test analysis
• Solid grasp of UX/UI principles for mobile applications and prototyping skills
• Experience collaborating with cross-functional teams (development, design, marketing, security, etc.)
• Excellent communication skills, able to clearly articulate ideas and proposals to diverse teams
• Proficiency in writing business requirements, specifications, and product documentation
• Understanding of AI technologies and their potential application in product development and platform enhancement

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank. 
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns. 
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. 
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages. 
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT security, leadership, agile, сorporate library. 
• Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs. 
• Career opportunities: we encourage advancement within the bank across functions. 
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink. AI: building expertise and actively integrating into processes. 
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes. 

Why Raiffeisen Bank? 

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter! 
• One of the largest lenders to the economy and agricultural business among private banks. 
• Recognized as the best employer by EY, Forbes, Robota.ua, Stud-Point, Delo.UA, NV, Odgers, UAFIC. 
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ). 
• One of the largest IT product teams among the country’s banks. 
• One of the largest taxpayers in Ukraine; 6 billion UAH were paid in taxes in 2025. 

Opportunities for Everyone: 

• Raif is guided by principles focused on human development and the well-being of 5,000 employees and over 2.5 million clients. 
• We uphold the principles of diversity, equity, and inclusion. 
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to meet your specific needs. 
• We collaborate with students and experienced professionals alike, creating opportunities for growth at every stage of a career 

You matter at Raif! 

What You'll Gain

• Full ownership of a high-impact Casino product with the autonomy to shape its direction and performance;
• The opportunity to influence key business decisions and contribute directly to company growth;
• Collaboration with leading international providers, partners, and industry experts;
• A dynamic environment where innovation, initiative, and strategic thinking are highly valued;
• Excellent opportunities for professional and leadership growth.

Requirements

• 3+ years of experience as a Casino Lead, Casino Manager, or in a Senior Casino Operations role within the iGaming industry;
• Proven experience managing and growing a Tier-1 casino product with a strong understanding of player behavior, engagement, and retention strategies;
• Deep knowledge of casino operations, game providers, promotional mechanics, tournaments, gamification, and CRM-driven initiatives;
• Strong analytical skills with the ability to make data-driven decisions based on product, commercial, and player performance metrics;
• Experience working with leading game providers and aggregators, including commercial negotiations and partnership management;
• Demonstrated success in launching and optimizing casino campaigns, features, and product initiatives that drive business growth;
• Leadership experience with the ability to coordinate cross-functional teams and manage multiple stakeholders;
• Strategic mindset combined with a hands-on approach to execution;
• Strong problem-solving skills, ownership mentality, and a proactive attitude;
• English proficiency at B2 level or higher.

Responsibilities

• Own and drive the overall Casino product strategy, ensuring sustainable growth and strong commercial performance;
• Manage and optimize the casino portfolio, including game releases, promotional campaigns, tournaments, quests, and seasonal events;
• Analyze key business and product KPIs, identify growth opportunities, and implement data-driven improvements;
• Build and maintain strong relationships with game providers, aggregators, and strategic partners;
• Lead negotiations on commercial terms, exclusive content opportunities, and promotional activities;
• Collaborate closely with CRM, Product, Marketing, VIP, Analytics, and Operations teams to maximize player engagement and revenue;
• Monitor competitor activity, market trends, and emerging opportunities within the iGaming industry;
• Oversee daily casino operations, ensuring a seamless player experience and operational excellence;
• Drive the implementation of new features, gamification mechanics, and product enhancements;
• Define and execute a roadmap focused on acquisition, retention, monetization, and player lifetime value growth.

What We Offer

• Flexible working hours to match your productivity and lifestyle:
  • 08:00–17:00
  • 09:00–18:00
  • 10:00–19:00
  • (your choice)
• 17 paid working days of annual leave (available after 6 months of employment);
• Competitive salary paid in USD;
• Team challenges and corporate events that people genuinely enjoy being part of;
• Real ownership and influence — your decisions will shape the Casino product, drive revenue growth, and impact the future of the company.

SBC Performance drives scalable growth for brands ready to expand globally.

Working across eCommerce, health & wellness, education, and entertainment, our team helps brands acquire customers faster and scale across 26+ global markets. We combine data-driven paid media, performance creative, and advanced analytics to turn marketing into a predictable revenue engine.
Trusted by 200+ companies, managing $150M+ in ad spend.

Scale faster. Grow smarter.

Now, we’re looking for a Full Stack Engineer to join our AdTech product team. Someone passionate about building scalable, data-driven systems that power performance marketing automation and analytics.

Key Responsibilities:

• Design, build, and maintain frontend and backend services for the internal AdTech platform.
• Develop Angular (v12+) applications with TypeScript, using reactive patterns (RxJS, Angular Material, reactive forms).
• Implement and optimize state management and change detection for high-performance UI.
• Build and maintain Node.js microservices with TypeScript and RESTful APIs.
• Work with PostgreSQL (TypeORM) and Firestore (NoSQL) for data modeling and storage.
• Implement asynchronous patterns, error handling, and background data processing.
• Integrate with Google Cloud Platform (GCP): Cloud Functions, Firestore, Cloud Storage, and Secret Manager.
• Utilize Redis caching, message queues (RabbitMQ / Pub/Sub), and efficient pagination/filtering for large datasets.
• Collaborate with product, analytics, and QA teams to deliver robust, scalable AdTech solutions.

Requirements:

• 3+ years of experience as a Full Stack Engineer
• Experience with Node.js, Angular (v12+), and TypeScript in production environments
• Strong knowledge of RxJS, Angular Material, and reactive forms
• Experience with state management and change detection optimization
• Experience with microservices architecture and RESTful APIs
• Proficiency with PostgreSQL (TypeORM) and Firestore (NoSQL)
• Understanding of asynchronous patterns and error handling
• Experience deploying and managing Cloud Functions (triggers, logs, monitoring)
• Knowledge of Firestore queries, indexing, and data modeling
• Familiarity with Cloud Storage and Secret Manager
• Docker basics for local development and testing
• Experience with message queues (RabbitMQ or Pub/Sub)
• Redis caching and session management
• Handling large datasets (pagination, filtering, sorting)

Nice to Have

• Experience with ad platform APIs (TikTok Business API, Facebook Graph API, Google Ads API)
• Working knowledge of BigQuery for analytics and data aggregation
• Experience building worker pools and parallel processing pipelines
• Familiarity with CI/CD pipelines and deployment automation
• Understanding of AdTech concepts — campaigns, budgets, pixels, conversions
• Experience with high-volume, real-time data systems

What We Offer

• Hybrid job in Prague/Warsaw or remote
• Competitive compensation
• Flexible working hours: we start our operation day between 9:00 — 11:00 CET
• All necessary equipment
• Paid vacation and sick leaves
• Educational support: reimbursement of certification, training, and a knowledge-sharing atmosphere
• Company events and multiple internal activities
• Open feedback and transparent direct communication

We are looking for experienced RoR Developer (2+ years) to train AI coding models.

This is not a classic software development role. You will work with real repositories and analyze AI-generated code, finding bugs, edge cases, architectural mistakes, and other failures that an experienced engineer would catch.

What you’ll do

• Work with anonymized real-world repositories.
• Review and test AI-generated code.
• Test and evaluate agentic coding models designed to perform complex engineering tasks at a senior developer level.
• Focus on creative problem-finding rather than traditional feature shipping. 

Requirements

• 2+ years of software engineering experience.
• Use AI tools (AI agents, Claude Code, Cursor, Codex or similar) in daily workflow.
• Ability to work independently.
• Strong debugging and code-review skills.
• Legacy-code experience is a plus.
• Education in Computer Science or a related field is a plus.
• English B1+.

You will be part of building better AI systems by helping improve the quality, accuracy, and reliability of the answers they provide.

About the Role

We are looking for a Retention Specialist who will take ownership of retaining the sports betting audience through a loyalty program, gamification, and event-driven and seasonal campaigns.

This is a full-cycle, hands-on role: you come up with the mechanics yourself, build them in Smartico (segments, journeys, bonuses, gamification), launch them, and analyze the results yourself.

An important part of the context: there is currently no direct lead overseeing this role, so no one will be assigning tasks to you. You will set your own priorities based on the sports calendar, retention metrics, and insights from the data. Later, a Lead of Sports Retention Tribe will join and you will become part of their team, but during the first few months, this role is best suited for someone who does not need daily management.

Vertical specifics: sports retention revolves around the sports calendar. IPL, World Championships, major tournaments, and other key events create peak periods that require preparation weeks in advance. Between these peaks, the audience needs to be retained through regular engagement mechanics. The ability to work effectively within this rhythm is at the core of the role.

Responsibilities
Sports Loyalty Program
Own the sports loyalty program: mechanics, tiers, rewards, and economics.
Continuously develop and optimize the program: identify what drives retention, what does not work, and what should be changed — all backed by data.
Ensure alignment between loyalty and gamification so that the mechanics reinforce rather than conflict with each other.
Gamification
Design and launch gamification mechanics in Smartico: missions, tournaments, achievements, and leaderboards tied to sports events.
Connect gamification with bonus mechanics and the loyalty program.
Iterate based on engagement results: a mechanic either improves the target metric or is discontinued.
Event-Driven and Seasonal Campaigns
Own the sports event calendar: plan campaigns for key events such as IPL, global tournaments, and local peak periods weeks in advance rather than reacting at the last minute.
Manage the full campaign cycle: idea → mechanics → segmentation → setup in Smartico → launch → post-campaign analysis and economics.
Run seasonal campaigns between major peaks to retain and engage regular users during quieter periods.
Prepare briefs for the Content team, including requirements for copy and creatives.
 

Segmentation & Experimentation
Work with sports audience segmentation based on RFM, activity, and lifecycle. Every campaign should have a clearly defined segment — no generic “send to everyone” campaigns.
Use control groups by default: campaign impact should be demonstrated through uplift, not just absolute numbers.
Run A/B tests of mechanics, offers, and communications.
Analytics & Reporting
Regularly monitor retention metrics for sports cohorts using Smartico Data Studio.
Conduct post-campaign analysis for every campaign, including engagement, uplift, bonus costs, and overall campaign economics.
Provide regular reporting to management on the performance of the sports vertical.

The bonus budget is managed at a higher level within the organization. You will plan campaign costs and justify their economics, while final approval remains with the manager.

Role Metrics
Sports cohort retention: D7/D30 redeposit rate among sports bettors.
Event activation: percentage of the user base engaged in event campaigns and their activity during peak periods.
Bonus cost efficiency: campaign uplift versus control groups and cost per retained player.
 

Requirements
2+ years of experience in Retention/CRM within iGaming, including mandatory hands-on experience specifically with the sports betting vertical. Be prepared to discuss 2–3 campaigns: the event, mechanics, target segment, and achieved uplift.
Hands-on experience working with a CRM platform. Smartico is a strong advantage; Optimove, Fast Track, and Symplify are also relevant. You should be comfortable working with segments, journeys, bonus mechanics, and gamification.
Strong understanding of the betting audience: what drives sports bettors, how their behavior differs from casino players, and how their engagement cycle is structured around sporting events.
Solid analytical foundation: cohort analysis, control groups, dashboard interpretation, and basic bonus economics.
High level of autonomy: ability to build your own work plan based on the sports calendar and performance metrics without relying on externally assigned tasks. This will be assessed through a case during the interview.
English: sufficient for reading documentation and handling day-to-day professional correspondence.
 

Nice to Have
Knowledge of the Indian market and cricket audience, particularly IPL as the key annual peak.
Experience launching or relaunching loyalty programs.
Experience with gamification modules such as tournaments, missions, and leaderboards.
Understanding of responsible gaming restrictions related to communications and bonuses.
What We Expect in the First 3 Months

Within the first three months, we expect you to have:

Built and implemented an event calendar covering the next quarter.
Launched several full-cycle campaigns with post-campaign analysis and control groups.
Conducted a diagnostic review of the sports loyalty program and developed a data-backed improvement plan, including its economics.

Performance will be evaluated based on retention metrics and campaign uplift — not on the number of campaigns launched.

We offer
Fully remote work opportunity
Enhanced leave benefits:
20 days of paid vacation
5 paid days off
14 paid sick leaves
Company clubs & communities
Celebration gifts for personal milestones
Corporate online events, raffles & challenges
Corporate English program
Corporate yoga classes
Team-building activities
Coworking compensation
Training and development programs (internal & external).

About the Role

We are looking for a highly skilled and strategic Senior DevSecOps Engineer to lead our security operations and infrastructure automation initiatives. In this role, you will bridge the gap between development, security, and operations, ensuring our on-premise environment remains secure, resilient, and efficient.
You will act as a subject matter expert, leveraging cutting-edge tools like CrowdStrike to automate threat detection and response, while maintaining robust perimeter security via Cloudflare.

Key Responsibilities
Implementation and automation of security tools in the CI/CD process (SAST, DAST, SCA).
Analysis of vulnerabilities in code, infrastructure and containers.
Development and configuration of security monitoring systems, incident response.
Monitoring and improving the security level of on-prem infrastructures.
Interaction with developers, DevOps and security teams to implement secure practices.
Active participation in the processes of IAM configuration, management of certificates, secrets and access policies.
Conducting internal security audits, participation in external (e.g. penetration) tests.

Requirements

Must-have:
Experience: 5+ years of experience in DevSecOps, Security Engineering, or a related field, with at least 2 years in a Senior role.
Tooling Expertise: Deep hands-on experience with the following specific tools:
Baremetal/on-premise infrastructure
Docker (Docker Swarm is a strong plus)
Gitlab CI 
CrowdStrike
Cloudflare
ELK.
SIEM Proficiency: Proven experience deploying and tuning SIEM solutions (e.g., Splunk, Elastic Security, Datadog, or similar).
Infrastructure: Strong background in managing on-premise infrastructure (physical servers, data centers, virtualization, networking).
Scripting: Proficiency in Python, Go, or Bash for automation and tooling.

Nice-to-have:
Experience with Kubernetes and such tools as Wiz.io and Torq.
Previous involvement in high-load, regulated, or 24/7 production environments (e.g., iGaming, FinTech, telecom or similar).

We offer
Fully remote work opportunity
Enhanced leave benefits:
20 days of paid vacation
5 paid days off
14 paid sick leaves
Company clubs & communities
Celebration gifts for personal milestones
Corporate online events, raffles & challenges
Corporate English program
Corporate yoga classes
Team-building activities
Coworking compensation
Training and development programs (internal & external).

We are looking for a Senior DevOps Engineer to design, build, and operate scalable, highly available infrastructure on AWS. This role is primarily focused on AWS-native container platforms, while also requiring hands-on Kubernetes experience for hybrid workloads, tooling, and platform support.

Experience Level

• 5+ years of professional experience in DevOps, SRE, or cloud infrastructure roles
• 3+ years of hands-on experience operating production workloads on AWS

What You’ll Do

• Design and manage AWS infrastructure using Terraform
• Build and maintain CI/CD pipelines using Jenkins and GitHub Actions
• Deploy, operate, and scale containerized applications using AWS-native container services, including: 
  • Amazon ECS and ECS on Fargate
  • Amazon ECR
  • Application and Network Load Balancers
• Configure and tune autoscaling, high availability, and fault-tolerant architectures
• Work with Kubernetes environments, including cluster-level operations and local cluster setup for development
• Support and improve local developer build environments
• Ensure production systems are reliable, secure, and observable

What We’re Looking For

• Strong hands-on experience with AWS and Infrastructure as Code (Terraform)
• Production experience running containers on ECS and/or Fargate
• Hands-on experience with Kubernetes, including working with clusters in production or development environments
• Solid understanding of autoscaling, redundancy, and resilient system design
• CI/CD expertise with Jenkins and GitHub Actions
• Strong Linux, networking, and troubleshooting skills

Nice to Have

• Experience operating EKS or hybrid ECS/Kubernetes environments
• GitOps or deployment automation experience
• Familiarity with AWS observability and cost-optimization tooling
• AWS certifications

You will become a part of Trinetix Presale Team, working together with Sales and Delivery to design compelling and technically credible solutions for our potential clients. 

As a Presale Architect / Technology Consultant you will engage with potential clients from the earliest stages to shape solution architecture, validate feasibility, and translate business challenges into robust, scalable technical proposals.   

You will take part in building AI-augmented Presale Function together with Trinetix presale and technology experts. 

Your key responsibility will be owning the technical vision of the proposed solution and ensuring it is architecturally sound, commercially competitive, and clearly communicated to both technical and business audiences. 

Requirements: 

• 8+ years of experience in the IT sector, with at least 3 years in a Software Architect or Technical Lead role 
• Strong background as a software architect or senior technical consultant with proven experience designing end-to-end enterprise-grade solutions 
• Proven consulting experience in client-facing roles; skilled at facilitating technical discovery sessions, architecture workshops, and solution design reviews with both business and engineering stakeholders 
• Deep expertise in solution architecture, system design, and architectural patterns (SOA, Microservices, event-driven, cloud-native); solid understanding of UX/UI, data, and integration concerns at an architectural level 
• Strong experience leading architecture-level conversations with engineering teams; ability to convert ambiguous business challenges into well-structured technical proposals, reference architectures, and PoC plans 
• Solid understanding of presales dynamics: ability to produce high-quality architectural output under time pressure and ambiguity, making pragmatic trade-off decisions without sacrificing credibility 
• Experience contributing to both informal discovery-driven engagements and formal RFP/RFI responses, including authoring technical sections of proposals 
• Excellent written and verbal communication skills; proven ability to explain complex technical concepts clearly to non-technical audiences and to craft compelling architecture narratives 
• Experience engaging with technical and non-technical stakeholders from the USA and/or Europe; comfortable presenting to architects, CTOs, and VP-level executives 
• Proven experience presenting architectural proposals and facilitating technical deep-dives with VP- and CxO-level client stakeholders, including handling tough architecture-related questions on the spot 
• Ability to independently produce well-structured, visually clear architecture documents, diagrams (e.g. C4, UML), and presentation decks — including when design support is not available 
• Advanced level of English or higher  

Nice-to-haves: 

• Experience with cloud platforms (Azure preferred, AWS or GCP as a plus) and cloud-native architecture patterns 
• Experience or strong interest in AI/ML solution architecture and its practical implications for enterprise systems 
• Hands-on experience using AI tools to accelerate solution design, documentation, and presales deliverables 
• Practical knowledge of DevOps, infrastructure-as-code, and CI/CD concepts at the architecture level 
• Domain expertise in Healthcare, Fintech, Logistics, or Telecom would be a strong plus 

Responsibilities: 

• Serve as the technical lead within the presale process, owning the architecture vision and acting as the primary technical point of contact for potential clients 
• Engage with potential clients early in the presale cycle to conduct technical discovery, clarify architectural requirements, evaluate constraints, and validate solution feasibility 
• Design and present high-level solution architectures, technology stack recommendations, integration approaches, and non-functional considerations (scalability, security, reliability) for proposed solutions 
• Collaborate with UX experts and delivery teams to produce architecture vision documents, reference diagrams, prototypes, and POC plans that substantiate the proposed solution  
• Lead technical estimation sessions: decompose the proposed solution into workstreams, define architectural assumptions, and ensure engineering estimates are grounded in realistic scope and risk assessment 
• Author the technical sections of presale documents (proposals, architecture decks, RFP/RFI responses, financial models) balancing depth of detail with clarity and persuasiveness 
• Participate in proposal presentation meetings as the primary technical presenter; lead architecture deep-dives and confidently handle technical questions from client engineering and leadership teams 
• Balance the needs and expectations of internal stakeholders (Sales, Delivery, Practice Leads) to ensure technically sound, commercially competitive proposals free of risky over-commitments 
• Contribute to Presale Function development: build and maintain reusable architecture assets, solution templates, technology playbooks, and estimation frameworks 
• Take ownership of key technical decisions during the presale phase and communicate associated risks and trade-offs clearly to both internal teams and clients 
• Continuously collaborate with Trinetix Solution Architecture Practice and Technology Functions contributing into the companies expertise and capabilities 

What we offer   

• Continuous learning and career growth opportunities 
• Flexible working hours 
• Inclusive and supportive culture 

Our Mission and Vision 
At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders - the ones shaping the digital economy - with the financial infrastructure they deserve. To achieve that, we're on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That's exactly the kind of teammates we want on board.
 

About the role
You'll take full ownership of Payment Orchestration - the flagship product at the core of how Solidgate helps clients move money.

At the center sits the Payment Router: the system where each client decides where, and in what priority, to route their payments, and which capabilities to apply. You'll also grow the systems around it that let clients run the full routing lifecycle - creating connector accounts, configuring routing, testing and analytics, monitoring and support.

Your north star: maximize each client's GMV and margin uplift while minimizing the time and effort they spend setting it up and keeping it running.

This is a hands-on, execution-first role. Most of your time goes into shipping inside a genuinely deep, detail-heavy domain, with a meaningful slice reserved for shaping where the product goes next.

What You will Own:

• Drive execution - ship projects and features that move the product forward, hit commitments, and unblock the team
• Run discovery - identify growth opportunities, structure ideas, and conduct research to validate what to build next
• Own planning and prioritization - build and maintain a clear roadmap, make trade-off calls grounded in business goals, and keep the team focused on what matters most
• Lead your cross-functional team - connect engineering, design, data, and business stakeholders into a coherent delivery machine
• Set the standard - bring the craft: structured thinking, clear documentation, sharp prioritization, and a culture of shipping with quality
• Measure and improve - define success metrics, track outcomes, and use data to course-correct fast
   

Why This Role Is a Career Accelerator

• You'll own infrastructure that sits at the heart of how internet businesses collect money - this is not a peripheral product
• You'll compete directly against global payment infrastructure players - the scope is real, the bar is high, and your decisions will be felt
• The path forward is Lead PM, Principal PM, or a CPO track - Solidgate is scaling fast enough that the ceiling moves with you
• You're joining at the formation stage of this team - you'll shape how product work gets done here, not inherit someone else's system
• You'll develop rare depth in one of the most complex and defensible domains in fintech - the kind of expertise that compounds over a career
   

Team Setup You'll lead a cross-functional team of up to 8 people: Tech Lead, Backend Engineers, Frontend Engineers, and AQA.
 

Our Ideal Candidate

• 4+ years as a Product Manager with a proven delivery track - shipped products, not just managed roadmaps
• Experience leading cross-functional teams and driving execution without direct authority
• Strong prioritization skills grounded in business goals, not stakeholder noise
• Able to navigate complex, multi-layered problems - this domain has many edge cases and no shortcuts
• Systematic thinker who finds structure in ambiguity and communicates it clearly
• Already using AI to optimize how you and your team work
   

The Points That Make You Stand Out

• Experience in payments - 3DS, acquirer routing, tokenization - you know the domain
• Technical background - enough to read architecture docs and earn engineering trust
• Hands-on with data - SQL or BI tools, you go to the source yourself
• Experience building interfaces or embedding AI into the product
   

Why Join Solidgate?

High-impact role. You're not inheriting a perfect system - you're building one.

Great product. We've built a fintech powerhouse that scales fast. Solidgate isn't just an orchestration player - it's the financial infrastructure for modern Internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax - we've got it covered.

Part of Endeavor - a global community of the world's most impactful entrepreneurs. We're proud to be the first payment orchestrator from Europe to join - and to share our expertise within a network of outstanding global companies.

Massive growth opportunity. Solidgate is scaling rapidly - this role will be a career-defining move.

Top-tier tech team. Work alongside our driving force - a proven, results-driven engineering team that delivers. We're also early adopters of cutting-edge fraud and chargeback prevention technologies from the Schemes.

Modern engineering culture. TBDs, code reviews, solid testing practices, metrics, alerts, and fully automated CI/CD.
 

Tomorrow's fintech needs your mindset. Come build it with us.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Role

As a Block-Builder Engineer, you will take ownership of a production-grade, low-latency block-building platform and the systems around it.

You will work on the critical seal-and-submit path, block construction and bidding algorithms, parallel transaction simulation, secure builder-to-relay communication, and the off-chain logic supporting a new on-chain lending protocol and a trust-minimized TEE-based execution model.

A major part of the role is solving complex, open-ended engineering problems: improving bidding speed and efficiency, enabling capital to be safely borrowed and repaid within a single block, and creating mechanisms that prove correct system behavior without exposing competitive advantages.
 

Key Responsibilities

• Build and improve order-flow ingestion, bundle and transaction processing, relay submission flows, back-pressure mechanisms, and reintegration of channels into block construction.
• Develop and maintain observability tooling using Grafana, Prometheus, Loki, and SQL-based analytics, while identifying inaccurate or misleading metrics and dashboards.
• Design and execute production experiments, including A/B testing, data extraction, analysis, and clear reporting of results.
• Investigate and resolve production issues such as panics, dropped messages, latency regressions, and other reliability problems.
• Write tests and safeguards to prevent recurring failures and performance regressions.
• Contribute to optimization-driven block construction, protocol-level logic, and execution extensions such as BEX.
• Support the intrablock lending protocol by implementing both off-chain and on-chain components within the trusted-execution environment.
• Gradually expand into the exchange layer, building and maintaining high-throughput services that interact with trading systems.
   

Required Competence and Skills

• 2–4+ years of professional software engineering experience, including hands-on experience shipping and operating production systems.
• At least 2 years of experience working with Ethereum or other EVM-compatible blockchain protocols.
• Production experience with Rust is a strong advantage. Strong backend or systems engineering experience with Go, C++, or Java can also be considered if you are motivated and able to ramp up quickly in Rust.
• Experience working with concurrent, performance-sensitive, or real-time systems and confidence navigating a large existing codebase.
• Strong data skills, including SQL and experience using databases, logs, and production data to investigate system behavior and measure the impact of changes.
• Ability to use Python for analysis, automation, or internal tooling.
• Familiarity with monitoring and analytics tools, or a willingness to learn them, together with the ability to critically evaluate the accuracy of metrics and dashboards.
• A careful, data-driven engineering approach: validating assumptions, thoroughly testing changes, and distinguishing verified findings from hypotheses.
• Strong curiosity and ownership mindset, with an interest in understanding why production metrics change, identifying root causes, and iterating on solutions.
• Fluent English and willingness to work within Eureka Labs’ hybrid, office-first model in Poland.
   

Nice to Have

• Knowledge of or interest in Ethereum PBS, MEV, smart contracts, or trading systems.
• Experience with high-throughput data pipelines, time-series workloads, or large-scale analytics systems.
• Familiarity with reth, geth, or revm internals.
• Experience running production services with Kubernetes or Docker.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.
 

About the Product:

We are developing an AI-first platform that brings together multiple maritime data sources into a single, unified operational view. The platform creates a digital twin of global maritime activity and uses behavioral analytics together with predictive AI models to identify risks such as smuggling, illegal fishing, container risk, and other compliance or security threats.

The system delivers mission-grade intelligence for both commercial and government stakeholders.

Operating at global scale, the platform processes millions of events and terabytes of geospatial data every day. It is built on cloud infrastructure and microservices, and is closely connected with research prototypes developed by data science teams.
 

About the Role:

You will become part of an autonomous team focused on building agentic AI capabilities within a production-grade maritime intelligence platform.

As a Senior AI Engineer, you will design, develop, and deploy production-ready AI systems based on LLMs, autonomous agents, and retrieval-augmented generation (RAG). You will be involved across the full AI application lifecycle - from experimentation and prompt engineering to scalable deployment, evaluation, monitoring, and continuous improvement.

You will work closely with platform engineers, researchers, and product teams to turn AI prototypes into reliable, secure, and scalable production systems.
 

Key Responsibilities:

• Design, build, and deploy production-grade AI applications using LLMs, RAG, and agentic workflows.
• Develop and optimize autonomous AI agents that can plan, use tools, make decisions, and handle complex operational tasks.
• Integrate foundation models and LLM APIs into scalable systems, including retrieval pipelines, vector search, prompt orchestration, and AI memory.
• Create AI evaluation and observability frameworks, including hallucination detection, trace analysis, model performance monitoring, experimentation, and continuous improvement.
• Build scalable Python backend services and connect AI capabilities with distributed production systems.
• Collaborate with research and product teams to productionize new AI capabilities and bring them from experimentation to reliable real-world usage.
• Own technical decisions and promote AI engineering best practices, including architecture, testing, tooling, deployment, and AI-SDLC standards.
   

Required Competence and Skills:

• 7+ years of software engineering experience, including at least 1.5 years of hands-on experience building production AI applications, with proven experience delivering agentic AI systems used by real users.
• Strong software engineering background in Python or another backend language such as Golang, Rust, TypeScript, Java, or similar, with willingness to work mainly with Python.
• Hands-on experience building agentic AI systems using frameworks such as LangChain, LangGraph, CrewAI, DeepAgents, OpenClaw, Hermes, or similar.
• Experience deploying and operating production AI services in cloud environments.
• Proven experience designing scalable, event-driven architectures using messaging systems such as SQS/SNS and SQL/NoSQL databases.
• AWS experience is preferred.
• Experience integrating AI agents and AI-powered capabilities into production applications through GraphQL or REST APIs.
• Experience taking AI applications from development to production and collaborating with platform engineering teams on deployment and operations using Kubernetes and Terraform.
• Experience ensuring production AI systems are reliable, secure, observable, and ready for mission-critical use, including monitoring and incident response.
• Excellent communication skills, autonomy, and accountability in ambiguous, fast-moving environments.
   

Nice to Have:

• Experience with React.js and full-stack development, with the ability to contribute to frontend development when needed.
• Experience with vector databases and similarity search in production AI applications.
   

Why Us:

We provide 20 days of vacation leave per calendar year, plus official national holidays of the country you are based in.

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

PLEASE NOTE that we are searching for candidates who are located in Lviv and are able to visit office in Lviv.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that’s not all! We’re not just about numbers, we’re about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we’re all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Junior QA Engineer to join our team in lviv!

What You’ll get to do:

• Design, maintain, and execute test cases for APIs, web, and mobile applications.
• Perform functional, regression, and integration testing across services and applications.
• Work with API testing tools (Postman, REST Assured, or similar) to validate endpoints, requests, and responses.
• Apply basic OOP concepts when writing or maintaining automated tests.
• Execute manual testing for web and mobile apps (UI/UX, cross-browser, cross-platform).
• Participate in bug reporting, verification, and tracking in tools like Jira or Azure DevOps.
• Collaborate closely with developers to clarify requirements and reproduce issues.
• Support the QA team in building automation coverage and integrating tests into CI/CD pipelines.
• Contribute to QA documentation: test plans, test reports, and checklists.

What You need to know:

• Practical experience with API testing (REST, SOAP).
• Basic knowledge of HTTP, JSON, XML, and authentication methods (OAuth, JWT, API keys).
• 0.5 — 1 year of hands-on experience in web testing (desktop & responsive) and mobile app testing (iOS/Android).
• Familiarity with at least one programming or scripting language (Java, Python, JavaScript, C#).
• Understanding of basic OOP principles (inheritance, encapsulation, abstraction, polymorphism).
• Experience with bug tracking and test management tools (Jira, TestRail).
• Good communication skills and ability to work in a cross-functional team.

Here’s what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor’s note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we’re committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!