Jobs at Djinni

Metamindz is a fast-growing UK-based IT software company. We help by providing fractional CTOs-as-a-service, building digital products, hiring exceptional technical talent, and conducting tech due diligence for global clients.

We’re currently looking for a Senior Full-Stack Engineer (with a strong focus on back-end) to join one of our clients in a long-term engagement. This is a full-time remote opportunity for a highly senior engineer who is deeply experienced in building complex and scalable systems using NodeJS, TypeScript, Prisma, and PostgreSQL — and who thrives in ownership-driven, product-oriented environments.

Responsibilities:

• Architect, develop, and maintain performant full-stack applications using NodeJS, TypeScript, React, and related technologies
• Work with Prisma and PostgreSQL to build and optimize scalable, well-structured database solutions
• Ensure high performance of APIs, queries, and data-intensive operations
• Troubleshoot performance bottlenecks and improve system reliability and scalability
• Collaborate closely with product managers, designers, and other engineers across the stack
• Take ownership of your work and contribute to architectural and technical decisions
• Write clean, maintainable, and well-tested code with a focus on quality and performance
• Contribute to event-driven architecture and asynchronous task processing using tools like BullMQ (nice to have)
• Optionally integrate and experiment with LLMs and other AI tools to enhance product functionality (nice to have)

Requirements:

• 7+ years of commercial engineering experience (only truly senior-level candidates will be considered)
• Expert-level proficiency in NodeJS and TypeScript
• Solid experience with ReactJS (even though this role is primarily backend-focused)
• Strong knowledge of PostgreSQL, database modeling, and performance optimization
• Proficiency with Prisma ORM and its ecosystem
• Experience with ElasticSearch or ElasticCache
• Familiarity with background job queues such as BullMQ (nice to have)
• Bonus: exposure to or interest in integrating LLMs (Large Language Models)
• High ownership mentality, architectural thinking, and problem-solving mindset
• Strong communication skills and ability to thrive in distributed teams

 What We Offer:

• Fully remote, flexible work culture with long-term stability
• Projects with modern tech stacks and high technical standards
• Opportunities to work on meaningful, high-impact platforms
• Transparent, supportive team culture with no micromanagement
• Competitive monthly compensation, commensurate with experience and value

If you're a deeply experienced full-stack engineer with strong backend expertise, looking to work in a fast-paced environment with real ownership — we'd love to hear from you.

Apply now or reach out directly to learn more!

Location: Remote
Employment: Service Agreement (Full-time)

From Kyiv to Dubai, from Riga to Toronto — SolveX is where fintech meets global ambition.
We’ve been in payments for years — high volumes, established reputation, strong merchant network, and deep expertise in high-risk industries.

Now we’re strengthening our Sales & BizDev team and opening a role for a Sales Manager who knows the igaming/high-risk space, understands merchants, and brings a warm or hot contact base.

About SolveX

SolveX is a leading fintech company specializing in payment solutions for high-risk industries.

Before the war, SolveX dominated the Ukrainian payments market as the top provider for major merchants and aggregators. In 2024, we relaunched from Kazakhstan — and today we process over $100M monthly transactions, expanding rapidly across Europe, Asia, and Canada.

With offices in Almaty, Kyiv, Riga, Warsaw, Dubai, and a global remote team, we combine local presence with international reach. Our strength? Building localized payment methods and tailor-made solutions that drive faster onboarding, compliance, and merchant growth.

Your Mission

Drive new merchant acquisition and grow SolveX’s commercial presence across Asia, CIS, and LATAM. You’ll own the entire sales cycle and directly influence our monthly volumes and regional growth.

What You Will Do

• Daily lead generation and active pipeline building across assigned regions (Asia / CIS / LATAM)
• Manage full sales cycle: outreach → pitch → negotiation → onboarding → account development
• Maintain ongoing communication with new & existing merchants
• Collaborate with internal teams (Tech, Compliance, Finance, Legal) for onboarding & process support
• Analyze performance and identify opportunities for volume growth

• Increase monthly processing volumes and ensure stable client performance

   

Ideal Candidate Profile

Experience & Background

• 2–5+ years in Sales or BizDev within Payments, PSPs, Aggregators, or iGaming/high-risk companies.
• Existing warm or hot contact base among merchants
• Experience in Asia, CIS, or LATAM markets is a strong advantage

Hard Skills

• Strong understanding of high-risk industries & payment flows
• Experience working with merchants in gambling/betting/igaming
• Ability to manage deals end-to-end with minimal oversight
• Strong analytics mindset: ability to work with reports, metrics, performance data

Soft Skills

• Excellent negotiation & communication
• High autonomy and ownership
• Ability to work under pressure
• Multitasking and speed
• Analytical, structured, proactive

Languages

• Strong English (required)

   

Why SolveX?

• Stability: Official employment & reliable compensation
• Flexibility: Fully remote work, flexible schedule, international environment.
• Growth:  Clear career progression, opportunity to grow into Senior / Head of Sales.
• Exposure: Work directly with global merchants in high-risk markets.
• IImpact:  Direct influence on revenue, market expansion, and commercial strategy.
• Network: Attend top-tier fintech conferences with the team.

Join Win Media – Shaping the Future of iGaming Products!
 

At Win Media, we build innovative solutions that drive success in the iGaming industry. By combining strategic thinking, data-driven decisions, and creativity, we create products that engage players, grow revenues, and set new industry standards.
 

We’re now looking for a Casino Manager to join our fast-growing B2C product team! This role suits a proactive and detail-oriented professional who understands casino operations, works confidently with game providers, and ensures high-quality player experience across all casino activities.
 

About the Role
As a Casino Manager, you will oversee game catalog management, provider relations, bonus configuration, and content operations. You’ll play a key role in shaping the casino experience, optimizing performance, and ensuring smooth execution of all promo, bonus, and content activities.
 

Responsibilities:
 

Casino Operations

• Manage the game catalog: adding new titles, removing inactive games, updating collections
• Organize and optimize game categories and collections
• Negotiate with game providers for discounts, special terms, exclusive launches, and promotions
• Maintain a calendar of provider agreements and activities
• Select games based on requests from internal teams and bonus needs
• Set up and launch tournaments, promotions, and events with providers
• Reconcile invoices from game aggregators
• Monitor competitors and identify new ideas to boost player engagement
• Onboard new providers and ensure games are properly categorized and available
• Manage anti-fraud measures related to games (e.g., disabling games for bonus abuse prevention)

Bonus Management

• Create and configure bonuses in the bonus platform
• Set up bonus mechanics, validity periods, and activation rules
• Maintain an up-to-date database of active and archived bonuses
• Ensure correct bonus display and payouts
• Launch local promotions, tournaments, and special events
• Configure schedules, rules, rewards, and UI visibility

Content Management

• Upload and manage site content: texts, banners, translations, creative materials
• Coordinate copywriting and design tasks
• Control deadlines and quality of delivered materials
• Maintain procedures, standards, and documentation for content operations
• Prepare and publish T&Cs, promo cards, and tournament pages
• Build content strategy and activity calendar
• Localize content for different GEOs and add new currencies
• Oversee SMM activities
   

Requirements

• 3+ years of experience in casino management, operations, or iGaming content/bonus roles
• Strong understanding of casino mechanics, providers, RTP/volatility, and player behavior
• Experience working with CMS, bonus systems, and game aggregators
• Analytical mindset and ability to interpret performance data
• Excellent organizational and communication skills
• Ability to manage multiple tasks and tight deadlines
• Strong English skills (written and spoken)
• Experience in iGaming B2C is a strong advantage
   

We Offer

• Opportunity to build and optimize casino operations and processes
• Flexible remote or hybrid work format
• Competitive compensation package
• Career growth in a fast-scaling company
• Supportive and professional environment
   

At Win Media, we don’t just build products – we build success. Join us and become part of a team that moves fast, grows boldly, and plays to win!

We’re Hiring: Quality Control Manager

Our mission: to deliver world-class gaming experiences while ensuring the highest levels of satisfaction and retention for our most valuable players. We are looking for QC manager for reviewing and analyzing the performance of Sales managers.

What You’ll Do:

• Assessing the quality of customer service based on existing metrics for phone calls, chat communication, WhatsApp, and email;
• Providing feedback on the performance of Sales Managers in the form of reports;
• Reviewing and analyzing customer complaints;
• Participating in the development, improvement, and implementation of a quality control system, creating standards and regulations, and ensuring compliance with them.

What’s important for us:
 • Experience in customer support within the VIP segment;
 • Knowledge of English B2 level;
 • Interest in customer service and support;
 • Attention to detail, responsibility, and punctuality;
 • Understanding the principles of customer orientation and service;
 • Skills in handling negative emotions and conflict management;
 • Willingness to work a flexible schedule.

Why You Should Join Us:

• Competitive Compensation: Enjoy a highly competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with ample opportunities for learning and growth.
• Exciting Challenges: Join a forward-thinking, fast-growing company at the forefront of the igaming industry.

Panenco is a boutique software studio in Belgium and Ukraine. We build next-gen B2B SaaS products and enterprise AI solutions, always with an entrepreneurial spirit. We're a small team of the best and brightest, looking for 10x people who love to tackle challenging problems. We give you significant ownership and room to grow, expecting you to take charge and continuously evolve with the latest and greatest in our industry.
 

About the position

We’re always looking for passionate software engineers with strong computer science fundamentals to focus on front-end development with React and Typescript, creating outstanding user experiences across web & mobile. You'll become part of a dedicated product team working alongside some of the best and brightest people in our industry.
 

Technologies and required skills

You have an in-depth grasp of the the majority of the following technologies:

• Core Framework & Language
  • React: function components, hooks, composition patterns, controlled vs derived state, React Server Components (RSC)
  • Typescript: strong typing, generics, modern ES standards
  • Next.js: App Router, Server Components, Server Actions, routing concepts, SSR/SSG patterns
• API & Data Communication
  • REST: ability to interpret and interface with REST APIs
  • Type-safe APIs: understanding of end-to-end type safety concepts
• State Management
  • React Query (TanStack Query): hands-on experience with data fetching, caching, and synchronization
  • Zustand: understanding of lightweight state management patterns
  • React Context: shared state and avoiding prop drilling
• UI & Styling
  • Design systems and component libraries: shadcn/ui (primary), Radix UI, MUI, Ant, Atlassian UI
  • Styling: modern CSS with Tailwind CSS, CSS Modules, SCSS
  • Responsive layouts and cross-browser compatibility
• Forms & Validation
  • React Hook Form: form state management and validation
  • Zod: schema validation and type inference
• Testing & Quality
  • E2E testing: Playwright or Cypress
  • Understanding of test pyramid: unit, integration, and E2E testing strategies
  • CI integration: test automation in continuous integration pipelines
  • Code quality: focus on readability, maintainability, and reusability
• Build Tools & Module Bundlers:
  • Vite (widely used across our projects)
  • Webpack
  • Next.js build system: experience with Next.js build and development tooling
  • Module bundling concepts: understanding of modern bundling approaches
• Error Tracking & Observability
  • Sentry or similar tools for frontend error tracking and monitoring
  • Ability to interpret production errors and improve system reliability
• Security Fundamentals
  • Awareness of frontend security concepts: XSS, CSRF, secure handling of authentication tokens
  • Basic understanding of OWASP principles, permissions, secrets handling, and rate limiting (from a frontend perspective)
• Browser fundamentals
  • Event Loop, microtasks vs macrotasks, Web APIs (e.g. localStorage)
  • Performance: cross-browser behavior and client-side performance considerations
• Accessibility: WCAG awareness, keyboard navigation, screen readers, semantic HTML
• Language skills: solid reading and speaking skills in English
   

As a plus

• tRPC: experience with type-safe API communication and end-to-end type safety
• Turbopack: familiarity with Next.js Turbopack for faster development builds
• Virtualisation: hands-on experience with Docker and similar services
• Back-end knowledge: Node.js, Python, .NET, Next.js or other frameworks
• Cloud: practical experience with GCP, AWS or Azure
• Database: understanding of ORMs (Drizzle ORM) and database concepts
• Information security: an understanding of security standards
• React Native: experience with React Native for mobile development 
   

Locations

Remote work is our default.
We also have an office in Kyiv, and team members are expected to be available to work onsite there when needed.
 

We offer 
We offer a friendly, dynamic and inspirational working environment with a strong team that celebrates great engineering. During our bi-weekly software engineering labs sessions we share experiences from the various products that we're building. A fair compensation, office snacks and fun afterwork drinks are included of course!

The interview process

The interview process is short (but thorough) and will consist of 3 steps:

1. Technical interview: you present a personal project or one of your prior involvements from end to end, with our team asking targeted questions
2. Pair-Programming Session: you collaborate with one of our engineers on a practical task. We focus on problem-solving approach, communication, code structure, and how you reason about changes in real time.
3. Feedback: you will receive feedback about the technical conversation either in written form or through a call

We are looking for a skilled Python Developer to become a part of our team.

Requirements

• 5+ years of experience in development
• Proficient in web development with strong hands-on experience using the FastAPI framework.
• Production experience with Generative AI and Large Language Models (LLMs) to solve real-world problems and in developing agentic AI applications to enhance AI interaction.
• Familiarity with multi agent patterns, approaches and frameworks, such as LangGraph, AutoGen, Crew AI, Google ADK, etc.
• Experience with Pydantic for data validation and schema definition in Python applications.
• Skilled in asynchronous and parallel programming, with practical knowledge of asyncio.
• Proficiency working with non-relational databases, including MongoDB.
• Strong analytical and problem-solving abilities with a detail-oriented mindset.
• Practical and pragmatic approach to balancing standardized processes with flexibility to meet project goals effectively.
• Excellent organizational skills with the ability to self-manage, prioritize tasks, structure workload, and meet tight deadlines.

Nice to have

• Experience working with Azure Cloud services (or other major cloud platforms), including a range of SaaS offerings such as Service Bus, Data Lake, Blob Storage, Redis, and more.
• Familiarity with agentic protocols such as MCP and A2A is a strong plus.
• Hands-on experience with the LangGraph stack, including long-term memory, human-in-the-loop workflows, and state management, is highly desirable.
• Familiarity with .NET is considered a plus.
• Hands-on experience with containerization and orchestration tools such as Docker and Kubernetes.
• Solid understanding of microservices architecture and its implementation in scalable systems.

Responsibilities

• Define and enforce best practices and coding standards across the project.
• Conduct thorough code reviews to ensure adherence to established guidelines and maintain high code quality.
• Working both independently and in close collaboration with others in the team
• Communicating clear instructions to team members and help manage the flow of day-to-day operations
• Communicating with the client on a regular basis
• Design, develop, and maintain robust and scalable Python applications.
• Write clean, maintainable, and efficient code following best practices and coding standards.
• Optimize code for performance and scalability, ensuring efficient data handling.
• Work closely with cross-functional teams to deliver high-quality software solutions.
• Identify and resolve technical issues, ensuring the reliability and performance of applications.
• Create and maintain comprehensive documentation for code, processes, and workflows.
• Provide guidance and mentorship to less skilled developers, fostering a collaborative and productive team environment.

Our Mission and Vision
 

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.
 

About the Role
 

Our Customer Support team is the first point of contact for merchants and partners across the globe, delivering fast, thoughtful support when it matters most. They are the voice of our customers, working hand-in-hand with product and engineering teams to enhance experiences and keep exceptional service at the core of everything we do.
 

We’re looking for a Customer Support Agent who takes ownership of customer issues, goes the extra mile to find solutions, and helps shape the way we support our customers every day.
 

Working with us, you’ll have:

• no repetitive or routine tasks;
• the opportunity to dive into the details of the payment world;
• experience with a complex B2B fintech product;
• the chance to become a strong professional in a challenging industry.

What you’ll be doing

• handling incoming L1 support requests;
• ensuring SLA compliance and timely communication;
• providing quick, clear, and professional feedback to clients;
• monitoring recurring questions and suggesting improvements for the knowledge base.
   

What you’ll need

• Bachelor’s or Master’s degree, either completed or underway;
• strong analytical skills;
• ability to prioritize tasks and manage multiple requests simultaneously;
• English proficiency at Upper-Intermediate level or higher.
   

Nice to have

• Basic knowledge of SQL.
• Previous experience in customer support.
   

Work schedule

• 3 evening shifts (15:30–00:00) — 2 days off;
• 3 morning shifts (07:30–16:00) — 2 days off;
• 3 night shifts (23:30–08:00) — 2 days off.
   

Why Solidgate?

No internships here — we build careers. Get hands-on from day one and make a real impact.
Your work = real outcomes. Shape how global companies move money.
Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
Flex your schedule. Balance studies and work with flexible hours that fit your life.
Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.

Hiring process: Intro call with a recruiter, Interview with the team, Test task, Final interview with the CEO
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.
 

Tomorrow’s fintech needs your mindset. Come build it with us.
 

🫂 Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

Our mission at Geniusee is to help businesses thrive through tech partnership and strengthen the engineering community by sharing knowledge and creating opportunities🌿
Our values are Continuous Growth, Team Synergy, Taking Responsibility, Conscious Openness and Result Driven. We offer a safe, inclusive and productive environment for all team members, and we’re always open to feedback 💜 

If you want to work from home or work in the offices in Kyiv or Lviv with stable electricity and Wi-Fi , great — apply right now.
 

What do you need:
● 7+ years of experience in the IT industry with a deep understanding of JavaScript, including TypeScript standards;
● Extensive experience with Node.js, with a focus on the Nest.js framework and scalable application design;
● Extensive experience with React;
● Solid track record of leading complex projects;
● Proven experience with AWS or other cloud providers;
● Demonstrated ability to lead development teams, mentor junior developers, and drive projects from inception to completion with extensive code review processes;
● Business mindset and FinTech/EdTech domain experience;
● Experience working on pre-sales and discovery phases with strong architectural skills, experience in designing and implementing robust, scalable solutions in cloud environments;
● English level: Upper Intermediate Strong or higher, with the ability to communicate effectively with stakeholders.

What you will do:
● Conduct pre-sales activities, including NFR elicitation, architecture of solution defenition, estimation preparation, risks defenition;
● Conduct discovery phases;
● Analyze and reccomend external libriaries and tools that can speed up development process;
● Conduct, support and code review process of development teams;
● R&D activities and POC execution;
● Conduct interviews of external candidates;
● Adhoc troubleshooting on the projects and code improvement in case of emergency.

Would be a plus:
● Experience with Python, PHP or .Net;
● Experience leading/working in competence/SDO office;
● Experience with solution audit servises.

What you will get:
● Competitive compensationincluding fix part and variable bonus based on performance.
● Exciting, challenging and stable startup projects with a modern stack;
● Corporate English course;
● Ability to practice English and communication skills through permanent interaction with clients from all over the world;
● Professional study compensation, online courses and certifications;
● Career development opportunity, semi-annual and annual salary review process;
● Necessary equipment to perform work tasks;
● VIP medical insurance or sports coverage;
● Informal and friendly atmosphere;
● The ability to focus on your work: a lack of bureaucracy and micromanagement;
● Flexible working hours (start your day between 8:00 and 11:30);
● Team buildings, corporate events;
● Paid vacation (18 working days) and sick leaves;
● Cozy offices in 2 cities ( Kyiv & Lviv ) with electricity and Wi-Fi ( Generator & Starlink )
● Compensation for coworking (except for employees from Kyiv and Lviv)
● Corporate lunch + soft skills clubs
● Unlimited work from home from anywhere in the world (remote);
● Geniusee has its own charity fund.

We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

HOW YOU WILL MAKE AN IMPACT

• Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
• Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
• Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
• Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
• Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
• Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience in B2C sales or account management (Call center or entertainment industry preferred).
• Strong persuasive communication and negotiation skills.
• Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
• Target-driven, self-motivated, and able to work under pressure.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)
  👉 Send your resume immediately!

Who are we looking for?

We are looking for a developer who is ready to join our team and start working together on our projects.

Tasks?

Your tasks will focus on the skills and expectations listed below and the use of new approaches and technologies.

Why did the job open?

We want to invite a new specialist to the company's staff due to the increase in the number of projects.

Requirements:

• B2 English (Upper-Intermediate);
• At least 4+ years of commercial experience with JavaScript;
• At least 3+ years of commercial experience with Node.js;
• At least 2+ years of commercial experience with React.js;
• Experience with TypeScript and Nest.js;
• Experience working with meta-frameworks over React (e.g., Next.js, Remix);
• Experience with RDBMS and NoSQL databases;
• Experience with implementing automated testing platforms and unit tests;
• Experience with REST;
• Experience with Redux/Mobx or other state management libraries;
• Familiarity with modern interface pipelines and assembly tools;
• Ability to communicate well with process participants and team members related to business;
• Experience in integrating with external APIs;
• Solid understanding of object-oriented and functional programming;
  Flexibility and ability to adapt to changes;
• Ability to work closely with Product Managers and Engineering Team-members;
• Experience working with message brokers such as RabbitMQ, SQS, or NATS;
• Understanding and practical knowledge of Secure Software Development Life Cycle (SSDLC) principles;
• Experience building AI-powered solutions;
• Knowledge of observability and monitoring practices, including implementation of metrics, logs, and traces based on industry best practices.
   

Good to have:

• Experience with DevOps;
• Experience with cloud services such as AWS, GCP or Azure;
• Experience with CI/CD processes;
• Experience with Unit/E2E testing;
• Understanding of design and architecture principles;
• Experience with Infrastructure as Code (IaC);
• Experience with solution and system architecture;
• Experience using AI tools to enhance productivity;
• Experience building advanced AI agents;
• Familiarity with emerging protocols and specifications for AI agent systems, such as MCP, A2A, and AG-UI.

Experienced Microsoft.NET developer in building backend systems in Microsoft Azure. You will design and build services in a service oriented architecture.

What We Seek:

• Proven experience in designing and building APIs in ASP.NET (version 8.0 or higher)
• Proven experience with Entity Framework Core (version 8.0 or higher)
• Proven experience with Microsoft Azure
• At least 7 years of professional experience with C#
• At least 7 years of experience in building unit and integration tests
• Knowledge of service-oriented architecture (SOA) principles
• Knowledge of integration patterns and principles
• Knowledge of OAuth and OpenID Connect security protocols
• Adheres to SOLID principles
• At least 7 years of experience with Azure DevOps and Git

• Understanding of UML activity diagrams and sequence diagram.

   

A plus when has:

• Proven knowledge of the following Azure Platform Services; App Service, Service Bus, Key Vault, Storage (blob- and table storage), SQL Database, AI Search
• Proven knowledge of Azure DevOps yaml pipelines in combination with powershell and Azure deployment services
• Proven knowledge of T-SQL (SQL Server)
• Proven knowledge of the IDesign Method

What We Offer:

• Transparent bonus payment system
• Competitive salary with regular compensation reviews
• Opportunity to bring your ideas to life and lead the entire process
• 40-hour workweek with flexible scheduling
• Paid vacation and sick leave benefits
• Cozy office near the city center of Lviv

We are looking for a detail-oriented and highly responsible VIP Quality Control Manager to ensure exceptional service quality for our VIP Support Team. Your mission is to maintain the highest standards of communication, accuracy, and consistency, ensuring that every VIP player receives a world-class support experience.

The ideal candidate has a strong analytical mindset, excellent communication skills, deep understanding of quality assurance principles, and the ability to provide constructive, clear, and actionable feedback.

HOW YOU WILL MAKE AN IMPACT

1. Quality Evaluation

• Review and evaluate VIP Support interactions across all channels (chat, email, calls).
• Ensure accuracy, professionalism, and empathy in communication with high-value players.
• Score interactions based on internal QC standards and quality rubrics.

2. Feedback & Coaching

• Prepare detailed feedback for VIP Support Agents to help them improve communication, accuracy, and efficiency.
• Conduct brief coaching sessions when needed, focusing on service quality and best practices.

3. VIP Standards Control

• Ensure that all VIP communication meets the highest company standards and supports strong player relationships.
• Identify deviations and propose corrective actions to preserve the premium level of service.

4. Insights & Process Improvements

• Analyze recurring issues and service gaps within VIP Support.
• Propose improvements to scripts, workflows, guidelines, and processes that elevate service quality.

5. Dispute Handling

• Review disputes between agents and QC team members.
• Ensure fair, unbiased, and well-documented resolutions.

6. Reporting & Analytics

• Prepare weekly and monthly quality reports with insights and recommendations.
• Track accuracy trends, recurring mistakes, communication patterns, and success points.

7. Collaboration

• Work closely with the VIP Team Leads, QC Team Leads, and L&D to align on standards and share insights.
• Support improvements in coaching frameworks and training programs.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1.5+ years of experience in Quality Control, Customer Support QA, VIP support, or a related role.
• English level B2-С1+ (spoken and written).
• Strong understanding of VIP player expectations, communication style, and service standards.
• Excellent analytical skills and attention to detail.
• Strong written communication and feedback-giving skills.
• Experience with QA tools, scorecards, and reporting dashboards.
• Ability to stay objective and make fair, data-driven decisions.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)
  👉 Send your resume immediately!

Hello!

Our project is a domain name registrar. Every day, we ensure the stable operation of hundred thousands domains in 450+ TLDs and provide a service built on quality, reliability, and technological excellence. Our multilingual support team consists of highly skilled domain specialists who deliver outstanding service and strive to provide exceptional assistance to every customer. We operate without unnecessary bureaucracy or multi-layered management - only professionalism and a genuine desire to do things well. That is why we appreciate expertise, responsibility, and responsible attitude.

We are looking for a Junior Support Specialist in Cyprus office (remote position) due to the extension of the support team. This is an excellent opportunity to start a career in IT, even with no prior experience, and to grow alongside an experienced colleagues.

Responsibilities:

- communicate with customers via tickets, email, and Telegram chat professionally, respectfully, and with empathy;

- handle technical inquiries and provide real, thoughtful solutions rather than template replies;

- maintain service quality;

- process Abuse-complains.

Requirements:

- proficiency in Ukrainian, and English (B1–B2 level for daily communication);

- flexibility regarding location: remote work from any city in Cyprus;

- interest in helping people and enjoying customer interaction;

- curiosity about technology and willingness to learn;

- responsibility, a structured approach, and the ability to stay focused.

Preferred (not mandatory):

- technical education or completed IT courses;

- basic understanding of Internet fundamentals;

- familiarity with POP/IMAP, FTP, HTTP;

understanding of DNS and MySQL;

- knowledge of the domain life cycle.

We offer:

- chance to enter the IT industry with no prior experience - full training provided;

- clear, transparent path for professional growth;

- supportive team that listens and helps at every stage;

- corporate laptop and all necessary equipment;

- stress-free schedule without night shifts, no phone support, smooth integration into the workflow: Mon-Fri, 09:00-18:00;

- stability and transparency are our core internal values.

A few important notes:

- we do not provide relocation, so we are looking for candidates already based in Cyprus with family visa or work permit;

- English is essential - this is an international role, and working without it will be challenging;

- we do not expect you to know everything - only to be willing to learn and understand.

We respect the time of every candidate, so we will carefully review your CV and respond. We look forward to finding someone who shares our approach and values.

Thank you for considering our company!

We are looking for an experienced VIP Manager to work with premium players in an online casino.
 

Responsibilities:
• Manage and grow the VIP client portfolio.
• Provide personal support and high-level service to VIP players.
• Analyze user behavior and prepare personalized offers.
• Coordinate with payments, risk, and CRM teams.
• Participate in creating VIP campaigns, bonus programs, and special promotions.
 

Requirements:
• Experience in the iGaming industry (VIP, Support, CRM, Retention).
• English C1, both written and spoken.
• Understanding of player behavior analytics and segmentation.
• Strong communication skills, customer focus, ability to work under pressure.
 

Work schedule:
• 5/2
• Shift 1: 08:00–16:00
• Shift 2: 16:00–00:00
• Shift 3: 00:00–08:00
 

We offer:
• Work in an international team.
• Remote work.
• Competitive salary and performance bonuses.
• Opportunities for professional growth.
• Paid vacation and sick leave.

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for a Marketing Specialist ⭐️ with hands-on experience who’s ready to take ownership and deliver results. 

For a perfect match, we expect  🎯

• 1+ year of experience in marketing, lead generation, or running outreach/email/LinkedIn campaigns
• Experience working with Email marketing campaigns and basic automation tools
• Confident use of LinkedIn (Sales Navigator / filters / outreach workflow)
• Ability to launch and manage LinkedIn and Email campaigns
• Experience collaborating with Sales teams — supporting outreach tasks, validating leads, assisting across directions
• Strong hypothesis-driven mindset: ability to create, test, and iterate ideas
• English level: Intermediate+

Nice to have 💎

• Experience building or optimizing marketing processes
• Understanding of Gigradar or any similar lead generation automation tools
• Experience with additional outreach channels or segmentation tools
• Analytical thinking and willingness to experiment

• Basic familiarity with Shopify or e-commerce (not required, but a plus)

   

Duties & Responsibilities 💼

• Launching, configuring, and managing LinkedIn and Email campaigns
• Testing new ideas, channels, and approaches for client acquisition
• Working closely with the Sales team: supporting outreach tasks, validating leads, maintaining campaign flow
• Identifying and qualifying relevant leads
• Creating hypotheses and running mini-experiments for different niches
• Preparing targeted lead generation campaigns
• Proposing improvements to workflows and enhancing campaign performance

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Don't forget to provide your Telegram nickname for contact