Jobs at Djinni

About the Company & Product

We are a rapidly growing product company entering the global gaming entertainment market. Our mission is to bring innovative business solutions to the iGaming industry by developing cutting-edge technology products.

Our core product is a SaaS gaming platform made up of over 200 microservices, delivering a seamless gaming experience to millions of users worldwide. It provides a full suite of iGaming solutions, including game management, payments, analytics, CRM, and more.

As we actively scale our B2B direction, we are looking for a Senior Product Manager – AML & Fraud to lead the strategic evolution of our Risk & Compliance domain within the platform and ensure its scalability, automation level, and regulatory alignment.

Your Role

As a Senior Product Manager – AML & Fraud, you will own the strategic development of the platform’s Risk, Fraud, AML, and Responsible Gambling capabilities.

You will be responsible for designing and evolving a centralized Risk & Fraud ecosystem within Back Office — covering fraud detection, transaction monitoring, AML compliance, player risk scoring, multi-account detection, verification flows, and automation logic.

Your goal is to build a scalable, configurable, and regulator-ready 

Risk Platform that:

• protects brands from financial and reputational loss,
• supports compliance across multiple jurisdictions,
• automates operational workflows for Risk Managers,
• integrates seamlessly with Payments, Games, PAM, CRM, and other modules.

What you’ll be doing

• Own and drive the AML & Fraud product vision across the platform, aligning it with our B2B scaling and regulatory strategy.
• Build and execute a structured roadmap for Risk, AML, Fraud, and Responsible Gambling capabilities.
• Design and evolve core risk systems, including fraud rule engine, multi-account detection, transaction monitoring, dynamic player risk scoring, and AML screening (sanctions, PEP, adverse media, SoF triggers).
• Develop automation logic for alerts, limits, restrictions, penalties, and account actions to reduce manual workload and increase operational efficiency.
• Shape and enhance Risk & Fraud tooling within Back Office (Player Card, alerts, fraud points, manual restrictions, multiaccounts) to support Risk teams’ daily operations.
• Define and monitor key risk KPIs such as fraud rate, chargebacks, false positives, time-to-detection, and AML case processing time.
• Ensure regulatory readiness, including reporting capabilities (e.g., SAR/STR exports) and support for multi-license environments.
• Initiate and coordinate cross-functional platform changes impacting Payments, PAM, Games, Bonus System, and CRM in collaboration with Compliance, Legal, Finance, and Risk Operations.
• Increase automation and configurability of the Risk domain to support multi-brand, multi-tenant scalability.

Skills you’ll apply

• 5+ years of experience as Product Manager in B2B SaaS.
• Strong experience in iGaming Risk / AML / Fraud domain (B2B or B2C).
• Deep understanding of:
• KYC / AML regulations
• Transaction monitoring
• Fraud detection mechanisms
• Risk scoring models
• Sanctions & PEP screening
• Experience building rule engines or configurable compliance systems.
• Strong analytical mindset and ability to define scoring logic.
• Ability to design systems combining automation + manual workflows.
• Experience working cross-functionally with Legal, Compliance, and Risk teams.
• Strong system thinking — understanding how Risk integrates with Payments, PAM, Bonus, Games.

Bonus points

• Experience in regulated markets (EU, UKGC, MGA, NL, etc.).
• Experience with AML reporting formats (SAR/STR, GOAML).
• Experience implementing Responsible Gambling mechanics and national registry integrations.
• Background in data analysis, anti-fraud analytics, or fintech.
• Experience designing risk dashboards and operational workspaces.
• Familiarity with Jira / Confluence.

What we offer

• Flexible schedule - work from home, the office, or hybrid.
• Extra day off for your birthday - take a break any day within the month.
• Competitive compensation that matches your skills.
• Medical insurance (in Ukraine) and health support.
• 20 paid vacation days + an additional 15 personal leave days.
• 22 sick leave days, including mental health days.
• Gifts and support for life’s key moments (wedding, childbirth, kindergarten).
• Professional development—conferences, training, courses, and learning opportunities. We care about your comfort and help you maintain work-life balance!

As a Technical Product Manager, you will serve as a key link between our B2B clients (brands), business stakeholders, and engineering teams. Your goal will be to analyze business requests, translate them into clear technical requirements, and ensure the consistent evolution of our platform in line with market and client demands.

What you’ll be doing

• Work closely with brands (partners) and internal stakeholders to gather, structure, and clarify business needs.
• Formulate product requirements and technical specifications for existing and new services/modules based on business inputs and platform constraints.
• Build a deep understanding of the iGaming platform’s architecture, internal modules, microservices, and integrations.
• Drive the development of internal platform modules, ensuring they are scalable, reusable, and aligned with product and technical strategy
• Research and validate new functionality ideas through competitor analysis, industry trends, client feedback, and internal data.
• Collaborate with Business Analysts, Solution Architects, Developers, and Coordinators to ensure end-to-end clarity and alignment.
• Facilitate communication across cross-functional teams to ensure consistent delivery and understanding of how services interact and evolve.
• Identify opportunities to optimize or extend platform functionality based on usage metrics and customer needs.
• Participate in client discovery sessions, feedback loops, and post-integration reviews to ensure business value delivery.

Skills you’ll apply

• 5+ years of experience as a Product Manager in a B2B SaaS.
• Experience in iGaming environment must have (B2B or B2C).
• Solid understanding of technical architecture, APIs, service interactions, and scalable systems.
• Proven ability to translate business needs into structured, developer-friendly requirements (BRD, PRD, tech specs).
• Experience working closely with engineering teams and understanding technical limitations and opportunities.
• Excellent analytical and system thinking skills — you can break down complex systems and find optimal paths to evolve them.
• Familiarity with iGaming platform modules such as Casino Games, Bonus System, Betting, Payments, KYC & Anti‑Fraud, and others.
• Ability to conduct competitive and market analysis, and gather insights from client interviews, surveys, and usage data.
• Strong communication skills, both written and verbal.

Bonus points

• Background in system/business analysis or software development.
• Experience working on modular SaaS platforms in regulated industries.
• Understanding of iGaming compliance and responsible gambling mechanics.
• Experience supporting white-label or multi-tenant products.
• Familiarity with backlog management tools (Jira/Confluence)

What we offer:

• Flexible schedule—work from home, the office, or hybrid.
• Extra day off for your birthday—take a break any day within the month.
• Competitive compensation that matches your skills.
• Medical insurance (in Ukraine) and health support.
• 20 paid vacation days + an additional 15 personal leave days.
• 22 sick leave days, including mental health days.
• Gifts and support for life’s key moments (wedding, childbirth, kindergarten).
• Professional development—conferences, training, courses, and learning opportunities. We care about your comfort and help you maintain work-life balance!

About the Company & Product

We are a rapidly growing product company entering the global gaming entertainment market. Our mission is to bring innovative business solutions to the iGaming industry by developing cutting-edge technology products.

Our core product is a SaaS gaming platform made up of over 200 microservices, delivering a seamless gaming experience to millions of users worldwide. It provides a full suite of iGaming solutions, including game management, payments, analytics, CRM, and more.

As we actively scale our B2B direction, we are looking for a Technical Product Manager to help us evolve and scale our platform, drive the development of internal services and modules, and ensure their business value and technical consistency.

Our Customer:

Our client is a fast-growing cybersecurity technology company developing a large-scale platform for simulating cyberattacks and assessing security posture. The product includes complex web interfaces, high-load backend services, and cloud-native components.

Your Tasks:

• Design, develop, and maintain advanced frontend features using React and modern JavaScript (ES6+).
• Build complex UI components, interactive dashboards, and scalable, reusable component libraries (including Storybook).
• Own and evolve the frontend architecture, ensuring high performance, maintainability, and a consistent user experience across the platform.
• Optimize rendering behavior and application performance, minimizing unnecessary re-renders and improving perceived UI responsiveness.
• Collaborate closely with product managers, designers, and backend engineers to deliver high-quality features end to end.
• Participate in technical discussions, frontend architecture decisions, and code reviews.
• Integrate frontend applications with backend APIs (Node.js-based services).
• Work with Git-based workflows and CI/CD pipelines to ensure smooth delivery and deployment.
• Ensure clean, testable, and well-documented code following frontend best practices.

Required Experience & Skills:

• 5+ years of professional experience in frontend or web development.
• Senior-level expertise in React and the modern frontend ecosystem.
• Excellent command of JavaScript, with a deep understanding of how the language works (execution context, async behavior, data handling).
• Strong experience designing and maintaining reusable UI components and design systems (Storybook or similar).
• Solid understanding of frontend application architecture, state management strategies, and data flow patterns.
• Experience optimizing React applications for performance and scalability.
• Working knowledge of backend integration (REST APIs, Node.js services).
• Experience working with relational and/or NoSQL databases (e.g., PostgreSQL, MongoDB) at an integration level.
• Familiarity with CI/CD pipelines and modern development workflows.
• Strong focus on code quality, testing, and maintainability.
• English — Upper-Intermediate+ (written and spoken).

Working conditions

• 5-day working week, 8-hour working day;
• All UA public holidays are days off;
• Vacation and sick leave are covered by the company;
• Remote work.

Responsibilities:

• Develop new product features
• Develop customizations, reports, and integrations with external systems
• Collaborate with internal teams to align Acumatica functionality with business needs.
• Troubleshoot and resolve Acumatica-related issues.
• Documenting completed tickets for internal and external users
• Improve development process and infrastructure required for building Acumatica integration

Requirements:

• Strong C#/.NET development experience (minimum 5 years)
• Proficiency in at least one of the following: Ruby, JavaScript (React), PHP, Python
• Understanding of Acumatica’s customization engine and data model.
• Experience with Acumatica integrations via REST APIs
• Knowledge of SQL and ability to write optimized queries

Bonus Points:

• Experience developing for Acumatica using Acumatica Framework and C#
• TMS / WMS / Logistics industry experience
• Experience with other ERP systems (NetSuite, Dynamics F&O/BC/NAV etc.)
• Understanding of cloud-based architectures and DevOps principles
• Experience working with third-party logistics (3PL) integrations

Benefits We Offer:

• Stock options
• $100/month for Health & Wellness expenses
• $500/year for medical expenses
• 20 PTO days

• Top-level hardware of your choice, ownership will be passed to you

   

Ready to join our team? Apply now!

Welcome to King Group - a place where the best people from the IT and gambling industries meet to do amazing things together. We operate numerous projects in the iGaming sector in the markets of Ukraine, Europe and the USA, invest in venture startups, promising ideas and people.
 

One of our companies is a game studio that deals with the full cycle of iGaming product development. From idea to release, we combine creativity, modern technologies and deep analytics to create a unique gaming experience. Our mission is to excite, inspire and shape the future of the industry.

Our company is looking for a math expert who has a drive and passion (perhaps some experience) for games.

Key skills (it's not necessary to have all key skills, but more is better than less):

• Higher education in mathematics or related fields (related to research, analytics or data processing);
• Have a strong math background (especially probability theory, statistics, combinatorics);
• Advanced knowledge of MS Excel (statistical, mathematical functions);
• Be proficient at one (at least) programming language (Python is preferable);
• Knowledge of one of the CAS (Mathematica, Mathcad, Maxima);
• Have a strong math background (especially probability theory, statistics, combinatorics);
• Have previous experience in gaming industry or (and) have experience in playing slots (or any other probabilistic games (poker, blackjack, etc));
• Understand the time and memory complexity of your code;
• Be keen on details (Yes, it's really important at this position);
• Understanding OOP Concepts;
• Experience in developing mathematical models.
   

Nice to have:

• Experience in using git;
• Experience in using JIRA.
   

Responsibilities: 

• Prepare math for slot games;
• Discuss with business/ propose new game ideas/new feature ides;
• Implement game logic of new features, games;
• Gather games' statistics by precise calculations / running simulations of the games;
• Make games attractive for players from the math side.
   

Why we:

• Social Package;
• Medical care;
• Sick Days;
• Professional development support;
• Family-like atmosphere. You can check it out yourself ;)
• Great career prospects.
  
  Do you want to grow with us? Do you have the desire to take an active part in creating a product? Send your resume and let's get to know each other ;)

At Red Rocket Software, we are looking for an experienced and strategic Head of Design who will take full ownership of our design direction, team development, and process optimization.

You will play a key leadership role in shaping UX/UI standards, managing a growing design team, ensuring project profitability, and maintaining high-quality delivery across all client projects.

What you will do:

• Lead and manage the UX/UI and Graphic Design teams
• Directly collaborate with UX/UI Lead and Graphic Design Lead, aligning priorities, workload, and quality standards
• Mentor and support design leads in people management, feedback culture, and performance evaluation
• Approve and коррект development Roadmaps prepared with leads
• Ensure consistent design standards across UX/UI and Graphic directions
• Take ownership of hiring, interviewing, and onboarding designers
• Monitor team workload, prevent burnout, and maintain a healthy team environment
• Participate in project estimation and resource allocation based on budget and rate structure
• Oversee daily design progress across multiple projects
• Join client calls, lead final design presentations, and handle complex communication
• Resolve conflict situations with clients and internally when needed
• Optimize collaboration between Design, Development, PM, BA, and QA
• Improve and enforce design systems and quality standards
• Structure and maintain documentation (Google Drive, internal knowledge base, Figma standards)
• Work confidently in high-uncertainty environments and structure information in real time

What we expect:

• 3+ years of experience in UX/UI Design
• 1+ years of experience leading a design team
• Strong system thinking and ability to manage multiple projects simultaneously
• Deep understanding of UX principles, product logic, and scalable design systems
• Ability to align multiple design directions under one unified strategy
• Experience managing client communication and resolving complex situations
• Proven track record of building and improving internal processes
• Strong organizational and documentation skills
• Advanced Figma expertise
• English level B2+

WHO WE ARE 💫
 

Hi, we’re BetCare.

We are an outsourcing company specializing in multilingual customer support services within the iGaming industry. We provide comprehensive customer care solutions with a strong focus on sales performance, player conversion, and customer reactivation strategies.

Our clients are primarily based in Europe, Canada, and Australia, and we operate across licensed markets globally.

Our team’s core strengths are Positive Language, Care, and Sales. We approach every customer interaction with the goal of delivering an excellent service experience while naturally creating opportunities for sales.
 

WHO WE ARE LOOKING FOR 😎
 

We are seeking a Learning and Development Manager with at least an Upper-Intermediate level of English and a minimum of 1 year of proven experience in a similar role within customer support in iGaming.

In this role, you will ensure that customer support services consistently meet SLAs and exceed industry standards by proactively delivering advanced training sessions, developing quizzes and assessments, and creating practical case studies based on quality control findings and brand feedback.
 

MAIN RESPONSIBILITIES 🦾
 

• Collect feedback from QC, Project Coordinators, and Brand Representatives, and develop case studies from recurring scenarios and performance insights.
• Plan and deliver advanced training programs covering support best practices and iGaming-related topics.
• Conduct targeted retraining sessions based on performance evaluations or requests from agents and stakeholders.
• Design and implement individual development plans for agents pursuing career growth or internal promotions.
• Maintain and continuously improve the knowledge base in collaboration with QC, Project Coordinators, and Brand Representatives.
   

A FEW MUSTS ❗
 

• At least 1 year of proven experience in a comparable L&D role with customer support teams in iGaming.
• Fluency in written and spoken English (minimum B2 level).
• Experience in the iGaming industry and willingness to expand technical knowledge.
• Experience with HelpDesk software.
• Strong understanding of Customer Service Quality Control and Learning & Development principles.
• Understanding of cryptocurrency and general banking operations.
   

WHAT WE OFFER 💎
 

• Fully remote work. If you’re based in Lviv, you also have the option to work from our pet-friendly office 🐶.
• A comprehensive onboarding program to ensure smooth integration into projects and adoption of best practices (fully paid upon successful completion).
• Paid time off, including vacation, recreation days, birthday leave, and sick leave.
• Career growth and development opportunities.
• Company gifts and perks.
   

Can you relate to this? If your answer is “Hell yes,” apply here!

We need a senior SEO specialist who knows how to win in competitive markets. You'll develop and execute advanced SEO strategies, including competitive intelligence, brand keyword targeting, and creative positioning tactics.
This isn't standard SEO - we need someone who thinks creatively, understands unconventional approaches, and has experience with strategies that deliver results in highly competitive niches.
What You'll Do:

• Develop competitive SEO strategies targeting competitor brand keywords
• Build and optimize landing pages/microsites for specific keyword opportunities
• Execute creative SEO tactics for competitive advantage
• Conduct competitor research and identify market gaps
• Monitor performance and adapt strategies based on data
• Work with dev and content teams to implement initiatives

What You Need:

• 3+ years of SEO experience in the iGaming industry
• Deep understanding of white hat and grey hat SEO techniques
• Proven track record ranking for competitive keywords
• Technical skills: HTML/CSS, site structure, SEO tools (Ahrefs, SEMrush, GSC)
• Experience creating landing pages/microsites
• Competitive intelligence and analysis experience
• Creative problem-solver who thinks beyond standard playbooks

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Hi there! We’re looking for an Influencer Marketing Manager to join our team.

We’re part of a brand fund that brings together exciting, fast-growing projects. Right now, we’re building brands in two key niches:
 

• Health & wellness - natural remedies powered by one of nature’s most potent superfoods.
   
• Beverage - a unique, in-demand product that’s rapidly gaining popularity in the U.S. market.
   

By joining us, you don’t just join one brand - you become part of our fund. You’ll be assigned to either the wellness or the beverage project depending on where your skills and experience will shine the most. And along the way, you’ll be surrounded by people who love building things that matter.

About the Role
 

We’re looking for an Influencer Marketing Manager to join our growing team! You’ll collaborate with other talented managers to bring creative campaigns to life and build meaningful relationships with influencers.

If you’re a team player who loves turning ideas into action and making an impact, we’d love to have you on board!

Key Responsibilities
 

Influencer Management

• Search for, select, and negotiate with influencers on Instagram, TikTok, and other platforms.
   
• Build and maintain strong, long-term relationships with influencers, creators, and brand ambassadors.
   
• Monitor and respond to collaboration requests from influencers to ensure seamless communication.
   

Campaign Strategy & Execution
 

• Plan and manage influencer campaigns from start to finish.
   
• Spot emerging trends and find opportunities to boost brand visibility and engagement.
   
• Coordinate product shipments to influencers, making sure deliveries arrive on time.
   

Collaboration & Reporting
 

• Work closely with the content, social media, and product teams to ensure cohesive and engaging messaging.
   

Qualifications
 

• Experience:
   
  • 2+ years in influencer marketing, ideally with Tier 1 influencers.
     
  • Proven ability to negotiate contracts and manage influencer partnerships.
     
• Skills:
   
  • English proficiency (Upper-Intermediate or higher) for smooth international communication.
     
  • Strong understanding of influencer ecosystems across Instagram, TikTok, Discord, and beyond.
     
  • Excellent negotiation, communication, and project management skills.
     
  • Analytical mindset with the ability to manage large volumes of information, draw insights, and adapt strategies accordingly.
     
  • Creative thinker with strong attention to detail.
     
  • A true team player.
     
• Tools: Familiarity with Upfluence, Insense, Aspire, or similar platforms is a plus.

What We Offer
 

• Competitive salary with performance-based bonuses.
   
• Fully remote work with a flexible schedule.
   
• Opportunity to collaborate with a passionate and dynamic team.
   
• Professional development and growth opportunities.
   
• Coaching and consultations with industry experts.
   
• Cross-functional experience across different projects.
   
• Mentorship from experts with 5+ years of proven success.
   
• Clear growth path to leadership positions.
   
• Supportive, friendly team atmosphere.
   

💙 We care about our people - because first, we build a strong team, and then the team builds great results.

✨ Does this sound like you? We’d love to hear from you! 
Apply now, share a bit about yourself, and let’s create something meaningful together.

About the Role

We are looking for a strong UX/UI Designer who can independently transform business requirements into scalable, user-centered design solutions. This role requires deep UX thinking, systems mindset, and close collaboration with Product and Engineering teams.

You will work on complex product flows, validate hypotheses, and contribute to the evolution of our design system.
 

Key Responsibilities

• Translate business requirements and product goals into clear UX solutions independently
• Design complex user flows, edge cases, and interaction patterns
• Develop wireframes, prototypes, and high-fidelity UI designs
• Build and improve scalable design systems (tokens, components, variants)
• Maintain and evolve existing design systems to ensure consistency across platforms
• Collaborate closely with Product Managers, Analysts, and Developers
• Present and justify design decisions using data, research, and usability principles
• Validate design solutions through research, product metrics, and experimentation (A/B testing is a plus)
• Ensure high-quality implementation together with engineering
   

Requirements
 

UX Expertise

• Strong understanding of information architecture and interaction design patterns
• Experience designing complex product logic and multi-step flows
• Ability to work with hypotheses and product metrics
• Experience validating design decisions with data and user research

Design Systems

• Proven experience working with scalable design systems
• Deep understanding of design consistency and cross-platform alignment
• Experience collaborating with developers to ensure design implementation quality

Collaboration & Communication

• Experience working closely with Product Managers, Analysts, and Developers
• Ability to confidently present and defend design decisions
• Comfortable working in ambiguous or evolving product environments

Tools

• Strong proficiency in Figma (components, variables, auto-layout, design systems)
• Experience with Framer or similar prototyping tools
• Familiarity with AI-powered design tools is a plus
• Understanding of front-end basics (HTML/CSS) is an advantage

Nice to Have

• Experience in fast-growing product environments (e.g., fintech, SaaS, marketplaces)
• Experience running usability testing sessions
   

What We Offer:

• Competitive salary and benefits.
• Flexible working hours and remote options.
• Opportunities for growth and professional development.
• A creative and collaborative work environment.

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

NOC Engineer role responsibility is to serve as Atlas’ front line for alerts & requests. Our multinational team of Network Operation Center engineers addresses issues with end-user devices, cloud technologies, and basic network troubleshooting. The NOC offers both leadership and technical career progression opportunities. This role is a full-time (40 hours/week) contract.

Responsibilities:

• Resolve alerts, primarily consisting of user devices, circuit downs, temperature/water alerts, Cloud alerts, SOC alerts.
• Resolve requests, primarily consisting of scheduling after-hours maintenance and device/new customer onboarding.
• Communicate with vendors and customers as a point of contact; Coordinate maintenance, after-hours repair, and patch remediation.
• Projects, as assigned by managers, for the NOC and Support teams.
• Documentation, maintaining knowledge base, new articles, and content improvements.
• Recommend and improve processes to drive better outcomes.

Requirements:

• Microsoft Windows Desktop & Server OS
   
  • General familiarity with all currently-supported versions of Windows, with an emphasis on Desktop issues
  • OS & App Patching, OS Upgrades, Failure Remediation
  • Cloud Products & Technologies
  • Microsoft 365, Azure, SharePoint/OneDrive, Exchange Online, Amazon AWS
  • Identity Management, Authorization, and Security (Azure AD, Okta)
  • EMM/MDM tools (InTune, AirWatch)
  • Backups & Disaster Recovery
• E-Mail Technologies
   
  • General Mail Flow Troubleshooting, Archiving, Retention, Compliance
  • Proofpoint, Mimecast, Global Relay
• Networking
   
  • Comprehension of network protocols (TCP/IP, VPN, DNS, DHCP)
  • Diagnostic toolkit in Layer 1-3 functionality
• Security
   
  • Resolve alerts as raised by SIEM/SOC providers, Anti-Virus
• Great communicators, able to speak at a conversational English level
• 3+ years of general IT experience, primarily in server, infrastructure support, and networking/circuits
• 1+ years of network experience, including knowledge of ITIL-based Service Operations
• Passionate about delivering consistently positive experiences to our customers
• Strong diagnostics toolkit; approaches an incident with logic, conscientious of time spent on a given issue

Desirable Qualities:

• Experience working in an MSP/Consultancy environment.
• Experience with related tools such as OpsGenie, PageR Duty, PRTG, Scripting with PowerShell, Automate Script, and Azure Functions.
• Strong knowledge of RMM tools such as ConnectWise Automate, SolarWinds, Nagios, CloudWatch, or Zabbix.
• Able to design monitors to look for problem conditions in customer environments.
• Able to design scripts to address faults automatically.
• A degree in a relevant field (Computer Science/Computer Engineering).
• Certifications such as CompTIA A+, Server+, Network+ or similar.

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Working Hours Offered, No Rotation or On-Calls

• US EST Weekday 2nd Shift — Includes 1h unpaid lunch: Monday-Friday 2 PM-11 PM EST

OR

• US EST Weekday 1st Shift — Includes 1h unpaid lunch: Monday-Friday 6 AM-3 PM EST

OR

• US EST Weekday 3rd Shift — Includes 1h unpaid lunch: Monday-Friday 10 PM-7 AM EST

Title: Admin, Service Operations
Reports to: Team Lead, Service Operations
Type: International Contractor
Location: Remote
 

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We are seeking Service Operations Administrators to join our growing Service Operations team within a Managed Services Provider (MSP) environment. This role is critical to the stability, accuracy, and consistency of our service delivery operations.

Service Operations Administrators are responsible for high-volume, time-sensitive operational workflows that support Service Delivery and Client Success teams. This role focuses on execution excellence, process adherence, and proactive follow-ups to ensure work is completed accurately and on time.

You will work closely with Service Ops Associates and Analysts, following established processes while helping surface gaps, risks, or inefficiencies as the organization continues to scale.

This is an execution-focused role with clear ownership and accountability expectations.

Responsibilities:

Service Proposal Generation and Repository:

• Operational Execution & BAU Support
• Own and execute assigned Service Ops BAU workflows end-to-end
• Acknowledge all assigned requests within the same business day
• Complete tasks accurately and within defined timelines
• Proactively follow up on outstanding items to prevent delays or backlog
• Core Workflows
• Meeting scheduling and coordination
• QBR preparation support and follow-ups
• NPS ticket creation, survey tracking, and follow-ups
• Weekly timesheet follow-ups and reporting support
• Rock Reset preparation and administrative support
• Scorecard data collection and updates
• Support project follow-ups (administrative layer)
• C360 change monitoring and updates
• BVOIP queue monitoring
• CSAT channel monitoring
• Support Bonusly award administration
• End-of-year operational change facilitation
• Process & Documentation
• Follow documented processes and checklists consistently
• Flag unclear or outdated documentation and escalate for clarification
• Assist with documentation updates when processes change
• Maintain accuracy in tools such as Monday.com, Outlook calendars, and internal systems
• Collaboration & Coverage
• Support team coverage during PTO or peak workload periods
• Participate in task handoffs and ensure continuity of work
• Escalate risks, blockers, or capacity concerns early

Qualifications:

• 1–3 years of experience in operations, service coordination, or administrative support (MSP experience a plus)
• Strong attention to detail and accuracy
• Excellent follow-through and task ownership
• Ability to manage multiple tasks simultaneously in a fast-paced environment
• Strong written and verbal communication skills
• Comfortable working with operational tools (ticketing systems, task boards, calendars)
• Willingness to follow structured processes and use checklists
• Ability to receive feedback and adjust quickly
• Reliable time management and calendar discipline
   

Desirable Qualities:

• Experience in an MSP, IT services, or professional services environment
• Familiarity with tools such as Monday.com, ConnectWise, Power BI, or similar systems
• Process-oriented mindset with an eye for consistency and improvement
• Proactive communicator who raises issues early
• Comfortable with repetitive, high-volume operational work
• Team-oriented and willing to support coverage when needed
• Interest in growing into more complex operational responsibilities over time

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Dataweb Global Group, an international IT infrastructure solutions provider, is seeking a Head of Sales & Marketing to execute and operationalize the commercial vision defined by the CCO by translating strategic priorities into measurable sales and marketing initiatives.

Dataweb Global Group is an international hosting and IaaS provider. Our solution scope includes full-stack IT infrastructure solutions based on enterprise-level Bare Metal, both Public and Private cloud offerings, and content delivery services (CDN).

We work with clients across various industries who require custom-built solutions to manage significant computing power, such as VoD platforms, Martech/Adtech platforms, Fintech, AI/ML computing, gaming, funtech and more.

Our mission is to provide personalized solutions for businesses and the people behind them.

Responsibilities:

• Translate commercial strategy into quarterly and monthly plans, revenue targets, KPIs, and team objectives
• Build and manage a predictable sales pipeline, ensuring structured processes, qualification standards, and forecast accuracy
• Support and close key deals, leading complex negotiations and driving conversion to revenue
• Identify and develop new market niches and customer segments to expand commercial reach
• Ensure alignment between sales and marketing to generate qualified demand and sustainable pipeline growth
• Oversee digital and performance marketing initiatives (traffic acquisition, content, SEO/SEM, partnerships) with clear revenue impact
• Monitor funnel performance, conversion rates, CAC, and overall commercial efficiency

Requirements:

• 6+ years in B2B sales and marketing, preferably in infrastructure, cloud, or technical services
• Experience leading execution teams in sales and marketing
• In-depth expertise in B2B sales, knowledge of sales techniques and methodologies
• Strong background in online marketing and demand generation
• Proven ability to run structured execution against defined strategy
• Experience working with technical products and technical buyers
• Strong executor, disciplined, metrics-driven, and process-oriented
• Comfortable working within a defined strategic framework
• Able to manage complexity and maintain control in fast-moving markets
• Proficiency in English
• Willingness to travel regularly, particularly within Europe

We offer:

• Competitive compensation
• Opportunity to work from any place in the world (we provide technical support)
• 25 working days of paid vacation annually, and also paid sick leaves
• Different benefits: lunches, insurance, English courses, corporate activities and gifts. Also, we actively support brave Armed Forces of Ukraine soldiers and donate to their needs together

Let’s stay strong! 

We look forward to welcoming you as part of our team.

About Digis:
Digis is a European IT company with 200+ specialists delivering complex SaaS products, enterprise solutions, and AI-powered platforms worldwide.
We ensure transparency, stability, and professional growth opportunities for all our team members.

About the Project:
A digital, AI-driven, predictive market intelligence platform designed specifically for the fresh produce industry. Positioned to modernize the supply chain, it provides real-time data to help producers, retailers, and distributors make faster, more profitable decisions.

Requirements:
- 5+ years of hands-on experience with Python

- 2+ years of hands-on experience with React

- 1+ years of hands-on experience with Google Cloud Platform

Nice to have:
- Experience with React Native

Responsibilities:
- Designing and scaling backend services in Python 

- Building and optimizing React and React Native interfaces

- Implementing and maintaining data ingestion pipelines on GCP

- Automating workflows with Cloud Functions, Cloud Run, Cloud Composer 

- Integrating LLM-based structured querying systems 

- Working with large-scale datasets in BigQuery 

- Improving system reliability and performance 

- Reducing technical bottlenecks for CTO 

- Contributing to infrastructure decisions

What We Offer:

- 20 paid vacation days per year

- 5 paid sick leaves per year (no medical documents required)

- Personalized development plan with training compensation

- English courses compensation

- Work equipment if needed (PC / laptop / monitor)

- Flat and transparent internal communication

- Opportunity to switch between projects and technologies within Digis

- Full accounting and legal support

More than just hosting, we provide infrastructure with true added value. We are hiring a Product Marketing Manager ready to elevate our product positioning and drive measurable impact on our revenue.

Responsibilities

• Monitor competitors and identify customer pain points to improve landing page conversion rates
• Conduct deep analysis of user behavior using Hotjar, Plerdy (or any similar tool) to optimize the sales funnel
• Generate data-driven hypotheses and create clear technical specifications for the development team
• Launch and manage retention marketing campaigns

• Develop affiliate programs, partnerships, create content & provide activities in social media

   

Requirements

• 2+ years of experience in marketing with a focus on product and analytics
• Ability to independently identify growth opportunities and propose ready-made solutions without micromanagement
• Hands-on experience with user behavior analysis tools and a solid understanding of UX principles

• Ability to write copy that addresses specific customer problems rather than just describing features

   

We offer:

• Freedom in choosing tools, no micromanagement.
• High-tech product, opportunity to influence transformations.
• Flexible work system.
• Regular review of income and bonuses based on results.

Working conditions:

• Remote work, european-based company.
• Schedule: 5 working days / 2 days off.
• Working hours: fixed, from 9:00 to 18:00.
• Lunch break: flexible, 1 hour between 12:00 and 15:00.
• Mandatory probationary period of 2-3 months (can be finished earlier, retroactively).
• Compensation of tax payments, accounting support after successful adaptation.
• Payment of income strictly monthly and without delays.
• Individual approach to compensation, training and social issues.

Please send your CV and a short cover letter. While we appreciate your interest, we will only be able to contact candidates who are a close match for the role. Thank you.