Jobs at Djinni

Hocoos, an ambitious AI website builder, is seeking a passionate Customer Success Manager to join our dynamic team. With the recent launch of our platform, we have rapidly grown to over 500k users, and we’re not stopping there. If you’re someone who thrives in an energetic, fast-paced environment, and takes pride in ensuring customer satisfaction, we want you!

Job location: Remote, Ukraine

Job type: Full-time (working in shifts: morning and evening shifts are a must)

*Key Responsibilities:

- Manage user requests via email/chat and ensure timely, satisfactory resolution.

- Provide detailed reports to the product team regarding feature requests and customer feedback.

- Keep users informed about new features, updates, and bug fixes.

- Maintain and update our support knowledgebase to ensure the most accurate and useful information is available to users.

- Occasionally conduct Zoom calls with users to demonstrate our platform or help resolve any issues they may be experiencing.

*Requirements:*

- Excellent communication skills, a positive attitude, and an easy-going personality.

- Fluency in English.

- A minimum of 1 year of experience in English-speaking customer support.

- Proficiency in laptop and internet usage.

*Nice-to-Have:

- Previous experience with website builders, either as a user or a customer support representative.

- Understanding of slightly more technical aspects, such as DNS and browser development mode.

- Prior experience in manual testing.

*What We Offer:

- Competitive, dollar-based salary with the potential for growth.

- Comprehensive benefits package, including online yoga classes, English lessons, and dental insurance.

- Opportunities for mentorship and career development.

- Fully paid sick leave.

- A 14-day paid annual vacation.

- A chance to collaborate and learn from a diverse team of experts across various roles.

At Hocoos, we believe in creating an environment where our team can thrive. We’re small, we’re positive, and we’re full of energy. If you’re looking for a role that will challenge and inspire you, look no further. Join us in our journey as we continue to redefine the future of website building.

To apply, send your resume and a brief introduction of yourself. Be sure to include the subject line “Application for Customer Success Manager”.

We’re excited to hear from you!

ROIFORCIO GmbH (Austria, R&D in Ukraine) is looking for Technical Product Owner for Owner to help us develop the best AI solution for content delivery using presentations.

Responsibilities:

Product Strategy Execution: Implement the vision and mission of the product based on the company strategy and vision, customer, market, and technology trends. Describe and prioritize features according to business value.

Requirements Management: Responsible for gathering, analyzing, documenting, and validating the needs and requirements of stakeholders. It includes functional and non-functional requirements, user stories, and acceptance criteria.

Backlog Management: Maintain and prioritize the product backlog (design, back-end dev, front-end dev), ensuring the team is working on features or tasks that deliver maximum value. Organize and facilitate backlog refinement sessions with the development team.

Scrum Ceremonies: Run the Scrum events such as daily standups, sprint planning, sprint review, and sprint retrospectives.

Stakeholder Management: Regularly engage with stakeholders, communicate product developments, resolve any issues, and ensure stakeholder needs are met.

Quality Assurance: Execute the QA, create test plans, bug reports, and ensure that the product is aligned with requirements.

Product Analytics: Monitor and evaluate product performance metrics to inform future development and make adjustments as necessary.

Ability to work with cross-functional teams including engineering, marketing, sales, and customer support.

Requirements:

Proven experience in a product owner role for a minimum of 2 years, preferably in the SaaS and Data Science, AI.

Knowledge of UX/UI principles, ability to work with design teams to ensure a user-centric design approach.

Knowledge of Agile principles and Scrum methodologies. Ability to lead and run the Backlog Groomings, Sprint Plannings.

Excellent understanding of the software development life cycle (SDLC), including QA processes and methodologies.

Jira 2+ years experience.

An understanding of the recruiting process, candidate management systems, and associated technologies is a strong advantage.

Strong analytical, prioritization, and negotiation skills. Knowledge about web analytics, system integrations, and API.

Exceptional written and verbal communication skills, and ability to present complex information clearly and concisely.

Strong leadership skills, with a proven ability to motivate and guide teams toward achieving goals.

B2+ English, must.

Benefits

- Startup environment with the ability to drive the direction of the product. Ability to create the product from scratch.

- 100% remote.

- Friendly, quick, and agile team.

- Sick leave and vacation;

- Regular reporting;

- Accounting and legal support.

- Contract of Private Entrepreneur with Austrian company

Please see our product ROI4Presenter before test and interview.

You will be involved in:

• Product requirements analysis and gathering;  
• Estimating the required testing time;  
• Control product quality; 
• Communicating with developers, product managers and customer success team;  
• Executing various types of testing activities including functional and regression testing on web projects; 
• Creation QA documentation (test cases/checklists/test summary report). 

Key Skills & Experience:

• Strong analytical skills;
• Fast learning and processing;
• Experience in creating and maintaining testing documentation (test plans, test cases, bug reports, etc.);
• Knowledge of client-server architecture;
• Strong knowledge of software QA methodologies and processes; 
• Understanding of  REST API;  
• Experience in integration testing;  
• Excellent knowledge of bug life cycle;  
• Upper-Intermediate level of English.

Nice to have:

• Business Analyst experience;
• Work with automation tools (Cypress).

About You:

• Want to be part of a high-growth PropTech company with global ambitions; 
• Proactive attitude towards improving processes and finding new solutions to challenging business problems; 
• Quick learner;
• Strong self-motivation, adaptable, reliable, and flexible team player. 

Being a member of  the OneDome Team means:

• Challenging tasks with a great opportunity to level up your skills; 
• 20 working days of paid vacation; 

Enterprise Sales Executive SaaS, IT/high-tech market, EU/US.

Products: SaaS service, AI assistant in slides delivery for Sales and Marketing professionals, corporate trainers, HRs.

pitchavatar.com

Responsibilities

We look for high-energy, entrepreneurial Enterprise Sales Executive- Hunter with experience in selling SaaS solutions for large corporations and not afraid to work in a dynamic startup culture. You will create, nurture, and close deals with Global Enterprise. 

Your role would be to identify the customer pain, align it to Company's offering, and inspire clients to become our customers.

You'll need to:

identify new potential clients, establish a connection with relevant stakeholders, e.g. C-level

Understand complex organizations and reach out to the right contacts via outbound calls, emails, and social media

Conduct product demonstrations for our Account Management team

Nurture relationships with potential customers

Stay up-to-date with ROI4Presenter product offerings

Be responsible for your own workflow and reaching your target

Qualifications

3+ years of Enterprise Sales Experience

Experience of working in a startup/flat structure dynamic organization

Experience in sales of HRM systems or creation of training courses/business training will be a big plus

Understand different stakeholders in a B2B buying process and ability to talk business with C-level executives on the customer side

Native/Fluent English – other languages would be a plus

The position is a great opportunity to join, influence, and impact a company in rapid growth with rising organizational and development opportunities. You will become a key part of the team, and your work will have a direct influence on the revenue growth of the company.

Benefits:

High Sales Commission without cap (unlimited)

Remote work

ROLE

As a Scrum Master, you will be responsible for facilitating ceremonies and team delivery, removing (and guiding the team to remove) blockers and impediments, assessing and coaching the team to higher levels of Scrum maturity and building a trusting and safe environment. You must demonstrate a strong understanding of SDLC as well as an in-depth knowledge of Scrum principles, practices, and theory.

SKILLS

- At least 2 years of experience as a Scrum Master in app\web development team

- Ability to deliver within each sprint in accordance with the product roadmap

- Guide the team on how to get the most out of self-organisation

- Provide support to the team using a servant leadership style whenever possible

- Agile practices, patterns, and techniques such as automated testing, user stories, TDD, continuous integration, planning etc

- Advanced understanding of task decomposing principles, backlog tracking, burndown metrics, velocity, focus factor, capacity analysis etc.

- Theory and practical knowledge of LeSS framework

- Strong sense of ownership for projects and team performance

- Good skills to coach team how to follow agile scrum, which really works

- Understand the fundamentals of iterative and incremental development

- Excellent verbal, presentation, and written communication skills

- Jira advanced user/admin

- English — Upper Intermediate

TEAM

- You will be joining a team delivering innovative solutions to Products that need your inspired approach and enthusiasm

- You will be joining a most innovative department in biggest Telecommunication company in Ukraine

- You will be working with high motivated professionals on different Products

TOOLS

Jira, Confluence, GitHub, Slack, Outlook, Miro, etc.

WE OFFER:

- Office or remote — it’s up to you: you can work from anywhere, and we will arrange your workplace Remote onboarding

- Performance bonuses for everyone (annual or quarterly — depends on the role)

- We train employees: the opportunity to learn through the company’s own library, internal resources and programs from partners

- Health and life insurance

- Wellbeing program and corporate psychologist

- Reimbursement of expenses for Kyivstar mobile communication

Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality.

Responsibilities:

● Participate in requirements analysis

● Collaborate with internal teams to produce software design and architecture

● Write clean, scalable code using .NET programming languages

● Test and deploy applications and systems

● Revise, update, refactor and debug code

● Improve existing software

● Develop documentation throughout the software development life cycle (SDLC)

● Serve as an expert on applications and provide technical support

Required skills:

● Familiarity with the ASP.NET framework, SQL Server and design/architectural

patterns (e.g. Model-View-Controller (MVC))

● Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

● JS Angular/React

● Familiarity with architecture styles/APIs (REST, RPC)

● Understanding of Agile methodologies

● Excellent troubleshooting and communication skills

● Attention to detail

● Intermediate - Upper-intermediate English level

We offer:

● Competitive salary

● Interesting and challenging projects

● Future career growth opportunities

● Paid sick leave and working day vacation

● Friendly team of professionals

● Delicious coffee biscuits and tea for your good mood

● The company covers 50% of the cost of courses you need

Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality.

Required skills:

● Writing and executing test plans (test scenarios) and test cases.

● Understanding of web, desktop and mobile applications testing principles.

● Ability to write test documentation: Bug Reports, Checklists, Test Cases.

● Ability to self-educate using the internet or books.

● Ability to deep dive into bugs, dig to the root cause.

● Intermediate English or higher

Would be a plus:

● SQL skills.

● Understanding of API testing.

● Experience in test design.

● Knowledge of Cypress

● Databases

Responsibilities:

● Create and maintain test documentation.

● Testing web, desktop and mobile applications.

● Analysis and reporting of test results.

We offer:

● Competitive salary

● Interesting and challenging projects

● Future career growth opportunities

● Paid sick leave and working day vacation

● Friendly team of professionals

● Delicious coffee biscuits and tea for your good mood

● The company covers 50% of the cost of courses you need

DBB Software - is a software engineering IT company from Ukraine with a unique point of difference. We provide an exciting concept involving highly trained and vetted remote software developers to provide businesses with everything they need in the information technology space. Whether it’s end-to-end IT or smaller, focused areas and individual projects, we cover it all, and our approach allows us to offer exceptionally competitive pricing.

During 8 years in the IT market, we successfully released more than 30 projects and have a wide geographic of clients in Europe, the USA, and Canada.

Now we are continuing to grow and extend our team so we warmly invite Junior React Developer to join our team in Dnipro city!

What requirements are important for this role:

-At least 1 year of professional experience in developing web applications using React.js and Next.js;

-Proficient in JavaScript, HTML, CSS, and related web technologies;

-Experience with Chakra UI;

-Familiarity with server-side rendering and static site generation using Next.js;

-Understanding of integration with different CMS, systems like Salesforce;

-Knowledge of modern web development tools and frameworks such as Webpack, Babel, and ESLint;

-Experience in designing and consuming RESTful APIs;

-Experience with version control systems such as Git;

-Strong understanding of web accessibility standards and best practices, CWV;

-Familiarity with testing frameworks such as Jest, React Testing Library, or Enzyme;

-Understanding of Agile/Scrum methodology and experience working in Agile/Scrum teams;

-Familiarity with CI/CD tools and processes such as Jenkins, GitLab CI, or Travis CI.

What we are expecting from new teammate:

-Effective communication and collaboration skills: regularly achieve consensus with peers, and clear status updates;

-Excellent problem-solving and debugging skills;

-Positive and solution-oriented mindset;

-Strong sense of ownership, urgency, and drive;

-An inclination towards communication, inclusion, and visibility;

-Self-motivated and self-managing, with great organizational skills;

-Ability to work in our Dnipro office required.

Working with our team is:

-Flexible schedule;

-Benefits package with paid vacations and sick leaves;

-Salary reviews regularly;

-Autonomy in decision-making, no bureaucracy, and pressure;

-People-oriented culture and healthy atmosphere in the team;

-Whole support from company management;

-Office in Dnipro with whole BCP support: generators, power stations, and Starlink, only office type of work.

Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality.

Required:

- B2+ English level

- Experience with React/Redux

- Experience with REST API/HTTP methods

- Experience with Git

Responsibilities:

- Development of new system functionality and introduction of changes to existing functionality

- Write program code according to defined application architecture

- Perform analysis, verification, and debugging of the software code at the level of application units

- Estimate and set up task completion terms independently

- Use a version control system to track code optimization progress and to merge or split program code entities

- Need to attend daily team meetings

We offer:

- Competitive salary

- Interesting and challenging projects

- Future career growth opportunities

- Paid sick leave and working day vacation

- A friendly team of professionals

- Delicious coffee biscuits and tea for your good mood

- The company covers 50% of the cost of courses you need

- Exciting team-building activities and corporate parties

- Office in the city center

Responsibilities:

• Assist customers and respond to service requests/inquiries using department-adopted tools and processes.
• Answer customer inquiries by seeking to understand customer issues or requests, clarifying details, researching, and providing information and/or solutions.
• Resolve customer issues through education, solutions or appropriate escalation.
• Document customer interactions with details of inquiries, as well as actions taken within the company’s CRM or otherwise designated system.
• Achieve productivity standards while maintaining the highest level of technical support (e.g., meets or exceeds all departmental goals).
• Escalate unresolved customer questions, issues or complaints to appropriate individual(s) for quick resolution; through a defined escalation process.
• Provide feedback to management regarding necessary changes and updates. This includes feature requests, upgrades, functionality, and customer care issues.
• Continually improve skills/knowledge of ShipHawk product and functionality.
• Continually improve skills/knowledge of customer issue triage.

• Help/contribute to educate new Technical Support Team members and provide support for fellow team members as needed.

   

Requirements:

• Critical thinking and attention to detail.
• Excellent verbal and written English; able to analyze with minimal context.
• Fast learner, curious, and self-motivated.
• Basic IT knowledge; able to support clients via phone or email.
• Strong time management and adaptability.
• Team player with a positive attitude under pressure.
• Works well in high-stress, fast-paced environments.

Experience:

• At least 3 years of experience in technical customer support or a related field.
• Proficiency with Google Suite and SFDC Service Cloud.
• Experience working with ticketing systems.
• Basic understanding of shipping and fulfillment processes in eCommerce.
• General knowledge of ERP systems (Enterprise Resource Planning).

• Preferred: experience or willingness to learn platform technologies (HTML, CSS, NetSuite, XML, SOAP, APIs, Postman)

   

Benefits We Offer:

• $100/month for health and wellness expenses.
• $500/year for medical expenses.
• 20 PTO days.
• Top-level hardware of your choice; ownership will be transferred to you.
• Public holidays in Ukraine are paid days off, and there are also winter holidays.

Ready to join our team? Apply now!

About Us:

WellnessLiving is one of the fastest growing software companies in North America, with over 10 million users worldwide! Thousands of business owners in the fitness, wellness, yoga, music, dance, and martial arts industry love our platform as it helps grow their business through dynamic and innovative features. We are passionate about providing entrepreneurs optimal solutions to help them run their business with ease.

Known as the software company with a heart, we are extremely customer focused. Our clients are our number one priority and we do all we can to make sure their business needs are being fulfilled. With a growing community of clients and offices in North America, Ukraine, and the Philippines, our mission is to be the all-in-one software solution that propels businesses forward! Now we are looking for a QA engineering to our team.

About you:

We are a growing team of bright, ambitious individuals who are seeking like-minded candidates who can help us take our brand and user experience to the next level! We are looking for someone who can think outside of the box and isn’t afraid to push the envelope. The ideal candidate thrives in a fast-paced environment and has a strong understanding in testing processes and methods.

Qualifications & Skills

• 1 + years experience as QA engineer

• Experience in software Web testing

• Basic knowledge of HTML, CSS, SQL

• Good knowledge of browser dev tools

• Good knowledge of testing types and test design techniques

• Experience developing and maintaining test documentation

• Understanding of Agile approach

• Good understanding of the product development process

• At least intermediate+ or higher English level, both spoken and written

Would be a plus:

• Basic knowledge of JavaScript

Responsibilities:

• Testing Web application

• Creating and executing of Test-cases, preparing and work with Test Documentation

• Executing manual tests - Work with Dev/QA team through the entire lifecycle of product releases

• Work with issue tracking tools (Jira) and TestRail

• Participate in design and specification reviews, and use this information to design test plans and drive test development

We offer:

• Competitive compensation depending on skills and experience level

• Ability to learn new technological stacks, which help you to grow professionally and advance your career

• Interesting projects with attractive salary

• Friendly atmosphere

• Flexible schedule depends on project’s needs

• Corporate English classes

• Medical insurance

• 15 working days of vacation

• 10 working days per year are allowed to be “no show days” due to personal reasons.

Location:

Ukraine : remote.

Our website:

https://www.wellnessliving.com/

SOFTPROM VAD distrtibutor is looking for IT security engineer in Warsaw office.

Requirements:

• Experience in installation, administration and technical supporting of security solutions on windows and Linux

• Experience on the position of security/network engineer more than 2 years

• Experience in installation, administration and technical supporting of security solutions on windows and linux

• Knowledge of security technology Network Monitoring, Privileged Account Management, Endpoint Detection and Response

• Working with widespread information systems based on virtualization technology

• Strong presentation, business communication and interpersonal skills

• Strong knowledge of network technology

• Knowledge of English to reading technical documentation and higher

• Polish language C2

Desired skills:

• Experience in Unix-like environments

• Experience in installation, administration and supporting of SIEM solutions, SOAR, Attack Surface Management

• Deep understanding of networking

• Understanding of regular expressions

Responsibilities:

• Preparing and delivering customer presentations, demonstrations and webinars of the software

• PoC providing

• Delivering of technical courses

• Technical consulting

• Writing the project documentation

• Supporting of demo environment

Working conditions:

• 3 month probationary period

• Fix + bonuses

• B2B Contract with the Austrian company

• work from home office

We are hiring a Product Owner for a large-scale energy project in its active delivery phase. 

The outcomes of this initiative will play a significant role in shaping the future of the Ukrainian energy sector.

Dive into the details below, and let’s create impactful solutions together!

Responsibilities:

Liaise with stakeholders and perform ongoing prioritization, publishing and refinement of the overall backlog in a project team and according to the project scope of deliverables;

Analysis and solution design with the team to transform scope into sprint backlogs;

Lead planning and the breakdown of the backlog into items, providing their definitions, acceptance criteria and estimates.

Collaboratively develop, present the functionality and collect feedback from end customers;

Report and escalate on the use of budget and expected due dates;

Document functional solutions designs and prepare delivery documentation.

Required skills:

5+ years of proven experience as a product owner working in IT;

Knowledge of Agile frameworks;

Strong organizational and leadership abilities;

Analytical thinking and problem-solving;

Requirements engineering;

Excellent soft skills;

Excellent command of both written and spoken English;

BSc/BA Bachelor’s Degree in Computer Science, Engineering or related for understanding of product solution architecture.

As a plus:

Previous experience with customer management, billing, and financial solutions;

Previous revenue management with one of the following industries – utility, telсo.

Working with MaxBill you will get:

20 working days of annual leave per year, plus paid public holidays.

Sick/personal leave provision.

Compensation for overtime

Paid training, conferences, workshops, and certification courses, English classes.

A workplace mentoring program to learn from experienced.

The possibility of remote work and a flexible schedule.

Adwa is a team of innovators with deep expertise in delivering customized business solutions in the IT sector. We are looking for an outgoing extrovert and a communication skills guru to join us for inspiring projects and unlimited opportunities. Our passion for teamwork and ability to create exceptional experiences for our clients is the key to a successful future.
So, let’s get ready to rewrite the rules of the IT world!

Requirements:

• English proficiency at B2 level or higher;
• Experience in the gambling industry will be an advantage;
• Client-oriented mindset, empathy;
• Previous language practice at work (both verbal and written);
• Understanding of sales.
   

Responsibilities:

• Communicating with clients via email, chat, and phone (in the future);
• Diligent management of the CRM system;
• Providing high-quality service and transferring potential clients to the retention team;
• Meeting assigned plans and targets;
• Constantly improving expertise (we have a coach who is always happy to help).
   

We offer:

• 24 paid vacation days and three weeks of sick leave;
• National holidays — on-call mode for queries, if any;
• 2 Day Offs per year;
• Remote work: Mon – Fri (9:00 AM – 6:00 PM Kyiv time);
• Corporate English lessons, 75% compensation for relevant courses;
• If needed, we provide equipment (after the probation period);
• We operate without micromanagement — we trust each of our specialists, and all team members are open for communication.

Code&Care — is a successful full-stack development company, which provides clients with high-quality development assistance worldwide.

Now our team has a position for React Native Developer.

Requirements:
• 2+ years of commercial experience with React Native (0.7x+);
• Strong understanding of mobile app architecture and performance;
• Experience with TypeScript;
• Comfortable integrating with backend APIs;
• At least Upper Intermediate level of English;
• Experience with React and Node.js will be a plus;
• Experience with other JS frameworks will be a plus;
• Experience with banking/fintech apps or localization will be a plus.

What the company offers:

• Constant and interesting work with foreign clients;

• Flexible working hours;

• Annual paid 30 days vacation and paid sick day;

• Medical insurance policy.

Responsibilities:

• Altering and improving ongoing projects;

• New products development;

• Code documentation.