Jobs at Djinni

• Виявлення та аналіз бізнес-вимог.
• Формалізація технічних вимог, User Story, опис бізнес-процесу у форматі діаграм BPMN, UML.
• Супровід завдання від аналізу бізнес-вимог замовника до фінального приймального тестування бізнес-замовником.
• Деталізований технічний опис та постановка завдань розробникам/дизайнерам/тестувальникам, контроль наповнення та утилізації беклогу.
• Постійна комунікація та взаємодія з бізнес-замовниками та командою розробки разом із PM.
• Оптимізація чинних процесів.
• Ведення та актуалізація документації до своїх задач/проектів.
• Пост-релізна підтримка.
• Спілкування із зацікавленими сторонами проекту.

• Освіта: Вища (технічна буде перевагою).
• Досвід роботи на посаді бізнес- або системного аналітика від 4-х років.
• Знання та використання найкращих практик управління вимогами, бізнес- та системного аналізу.
• Вміння професійно описати технічні та бізнес-вимоги продукту. Досвід роботи з Jira, комунікації. з командою розробки/тестування в рамках реалізації бізнес-вимог.
• Відмінні навички міжособистісного спілкування, здатність знайти спільну мову з технічними спеціалістами.
• Розуміння сучасних веб-технологій / клієнт-серверної архітектури.
• Вміння орієнтуватися у гайдлайнах та підходах різних фронтенд-фреймворків та дизайн-патернів.
• Знання SDLC.
• Знання та досвід у методологіях розробки програмного забезпечення.
• Практичні навички роботи з API- запитами та їх опису.

• Високонавантажені системи з реальними викликами масштабування
• Сучасний стек та свобода технологічних рішень
• Можливість впливати на архітектуру продуктів, якими користуються мільйони

• Менторство від сеньйорів з досвідом enterprise-рішень
• Разом будуємо інновації, що працюють для мільйонів

• Продукт, що змінює країну — не просто ще один стартап
• Тут команди стають драйверами технологічних змін

• Компенсація додаткових витрат, пов'язаних з робочими завданнями, здійснюються до внутрішніх політик компаній.
• Добровільне медичне страхування та страхування життя.
• Корпоративні знижки від партнерів NOVA.
• Підтримка ментального здоров'я. Можливість безоплатних консультацій з корпоративним психологом.
• Соціальна відповідальність та волонтерський рух “Свої для своїх”.
• Клуби за інтересами: біговий, шаховий та інші ініціативи для натхнення.
• Соціальні відпустки та компенсації відповідно до КЗпП України.

NuxGame works with iGaming operators of all scales, helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill business goals. We are currently looking for an Account Manager to join our team.

Your Responsibilities:

• Own the customer relationship end-to-end, acting as their primary point of contact and trusted advisor.
• Define and execute tailored success strategies for each account, aligning NuxGame solutions with customer business goals and agreed KPIs.
• Continuously monitor account health, usage metrics, and satisfaction levels, addressing risks early to ensure retention and growth.
• Lead quarterly business reviews with clients to evaluate results, gather feedback, and identify improvement opportunities.
• Resolve escalations quickly by coordinating with internal teams, ensuring seamless communication and a solution-focused approach.
• Collaborate cross-functionally with Sales, Product, Operations, and Technical teams to deliver a consistent and high-quality customer experience.
• Identify upsell and cross-sell opportunities by understanding customer needs and market trends.
• Share industry insights and best practices with clients to help them optimize operations and revenue potential.
• Stay informed on iGaming industry developments, including regulatory changes, competitive landscape, and emerging technologies.
• Maintain accurate account records in CRM and project management tools, ensuring timely reporting of progress and outcomes.
  
   

What we’re looking for:

• Minimum 2 years of experience in Account Management, Customer Success, or post-sales roles
• Proven success in managing strategic accounts and building strong relationships with senior stakeholders, including C-level executives.
• Track record of delivering measurable results in retention, adoption, and upsell.
• Comfortable owning the full customer lifecycle — onboarding, growth, and renewals.
• Proactive and resourceful — you can thrive without a playbook and take initiative to solve problems.
• Highly organized, able to manage multiple priorities while keeping a high standard of service.
• Strong communicator in English (written and spoken); extra languages are a plus.
• Data-driven mindset — you use metrics to guide decisions and create actionable plans.

• Collaborative, adaptable, and confident in balancing client needs with business objectives.

   

What we offer

We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).

• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

   

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

At Automat-it, we help companies take control of their cloud costs, and we’re looking for a FinOps Analyst who will join our team. This is an opportunity to step into one of the most in-demand areas of cloud technology and work with innovative customers, helping them make smart decisions about their cloud usage. Your first month will be dedicated to learning the basics (including AWS Practitioner certification), and you’ll gradually take on more responsibility by managing customers and taking care of their complex projects from the FinOps side.

📍 Work location - remote from Lviv 

If you are interested in this opportunity, please submit your CV in English.

Responsibilities

• Guide our customers through AWS billing and usage data, helping them understand key insights and trends.
• Partner with customers to review their cloud consumption and highlight cost optimization opportunities.
• Use external and internal tools to guide customers, set budgets, monitor usage patterns, and detect spending anomalies.
• Turn cloud usage data into clear, actionable recommendations and follow up on the impact of those changes.
• Create and present easy-to-understand reports and dashboards

• Support the smooth onboarding of new customers into Automat-it’s FinOps services.

   

Requirements

• Customer-oriented and excellent communication skills
• Ability to learn AWS cloud architecture and services
• Fluent in written and verbal communication skills in English
• Excellent organizational and task management skills
• Comfortable working with spreadsheets, reporting, and task management systems
• Ability to work with data, spot trends, and draw practical conclusions
• Ability to translate reports into simple insights and actionable recommendations
• A degree in a relevant field, such as Computer Science, Engineering, Math, Finance, or Big Data

• Understanding of cloud platforms (especially AWS) and basic architecture concepts - an advantage

   

What Success Looks Like in Year One

• You are comfortably partnering with multiple different customers coming from different industries on their regular AWS cost optimization motions.
• You have a good understanding of AWS services, their frequent use cases and tricks to use them cost-effectively.
• You are collaborating with the DevOps department internally on implementing the optimization actions.
• You are successfully mentoring the new joiners, sharing your knowledge and assisting them in the learning process.

Why Join Automat-it?

Be at the Forefront of Cloud Innovation

Join a global leader and AWS Premier Tier Services Partner. We don't just use the cloud; we master it. As an All-In AWS partner, you’ll work with the most sophisticated tech stacks and help maintain our status as a top-tier collaborator in the global ecosystem.

Work on Meaningful, Large-Scale Impact

We specialize in helping startups and scaleups scale at speed. By joining us, you’ll be part of a team that has successfully completed hundreds of complex projects, directly influencing the growth of the next generation of unicorns through our unique "Product-based Professional Services" approach.

Accelerate Your Career Trajectory

In our fast-paced, dynamic environment, "growth" isn't just a buzzword. You will have:

• Clear Progression: Defined career paths from engineering to leadership.
• Continuous Learning: Sponsored AWS certifications and access to internal "Expert-led" knowledge sharing.
• Cutting-Edge Exposure: Early access to beta AWS features and high-level architectural challenges.

Thrive in a Culture of Excellence

We pride ourselves on a collaborative, supportive, and transparent culture. You’ll work alongside and learn from some of the industry’s brightest architects and DevOps engineers who are committed to mentorship and collective success, including AWS Gold Jacket recipients.

Global Reach, Boutique Feel

With over 250 employees across EMEA and the USA, enjoy the stability of a mature, profitable company with the agility and spirit of a startup. Whether you are working on GenAI & Agentic use cases, DevOps automation, FinOps optimization, or Kubernetes migrations, your voice is heard, and your contributions are visible.

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

Всім привіт! Magnetics🧲 шукає Support Manager для нашого підрядника M5Team - https://m5team.net/. Якщо ви готові займатись підтримкою клієнтів та маєте відмінні комунікативні навички, то ця пропозиція саме для вас!

M5Team - компанія професіоналів, що забезпечує своїх клієнтів вищим рівнем обслуговування.

Які навички вам знадобляться для того, щоб отримати оффер?

- Уважність до деталей, відповідальність, пунктуальність, вміння знаходити індивідуальний підхід.
- Хороший рівень англійської мови (B1-B2).

Буде плюсом:
- Досвід роботи з CRM Helpdesk\Livechat.
- Досвід роботи з клієнтами.
- Вміння працювати з чатом та електронною поштою, зосереджуючись на потребах клієнтів.
- Досвід утримання клієнтів та вирішення заперечень.

Що буде входити до ваших функціональних обов’язків?:

- Спілкування з англомовними клієнтами через чат, електронну пошту та месенджери.
- Розвиток та підтримка довгострокових відносин з клієнтами, забезпечення високого рівня обслуговування.
- Робота з запереченнями та вирішення вхідних запитів через чат та електронну пошту.
- Допомога з вирішенням питань від клієнтів.

💸ЗП: 600−700$ на випробувальний термін (залежно від досвіду і навичок), після вт +200$ по результатах КРІ.

🔄 Оскільки наша підтримка працює 24\7 для цієї посади маємо змінний графік 3\2:

1. Перший день (ранкова 07:00 - 15:00)
2. Другий день (денна 15:00 - 23:00)
3. Третій день (нічна 23:00 - 07:00)

Два вихідних дні, щоб ви могли зарядитися енергією та насолодитися життям поза роботою.

18-19 робочих днів на місяць або 144-152 години на місяць.

Не пропустіть цю неймовірну можливість бути частиною нашої команди! 

Що ми пропонуємо:
🧲Можливість працювати віддалено;
🧲Оплачувана відпустка (20 робочих днів), лікарняні (10 днів) та додаткова оплата за роботу в святкові дні;
🧲Медичне страхування;
🧲Покриваємо 50% вартості курсів англійської;
🧲Безкоштовні консультації наших юристів та додаткова знижка 50% на будь-який вид юридичних послуг;
🧲Гнучкий графік;
🧲Перегляд заробітної плати відповідно до показників;
🧲Наявність бази знань.

PLEASE NOTE that we are searching for candidates who are located in Lviv and are able to visit office in Lviv.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Strong Middle BI/DB Developer to join our team in Lviv!

What You'll get to do:

• Develop real‑time data processing and aggregation pipelines.
• Create and modify data marts to enhance the data warehouse.
• Manage internal and external integrations.
• Design and deliver various types of reports.
• Main Stack Databases: Google BigQuery, PostgreSQL, SQL ETL: Apache Airflow, Apache NiFi Streaming: Apache Kafka

What You need to know:

• Bachelor’s or Master’s degree in a STEM field.
• Solid understanding of Computer Science fundamentals: Software Engineering, Algorithms, Operating Systems, Networking, etc.
• Strong knowledge of at least one RDBMS (Google BigQuery, PostgreSQL, MSSQL, Oracle, MySQL), including: Query optimization Indexing strategies; Partitioning Practical experience with ETL/ELT processes.
• Experience in creating or supporting Data Warehouses.
• Hands‑on experience with at least one enterprise Business Intelligence platform.
• English: Intermediate+ (reading, writing, speaking).
   

Nice to have:

• Knowledge of analytical data warehouse systems (Google BigQuery, Azure Synapse Analytics, AWS Redshift, Snowflake).
• Programming skills in one language (Python or Java).
• Experience with additional tools and systems such as Apache Airflow and Apache NiFi.
  
  Here's what we offer:
• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

We are looking for a Junior Technical Specialist to join our team and support the technical side of iGaming projects. If you have experience in iGaming/CPA, understand trackers and integrations, and enjoy solving technical challenges, we’d love to hear from you.

HOW YOU WILL MAKE AN IMPACT:

• Tracking & integrations: Set up and maintain Binom (Keitaro) trackers, work with Postback, S2S, APIs, and clickIDs.
• Landing pages: Copy, adapt, integrate, and make technical changes to landing pages and websites. Set up and maintain cloaking.
• Infrastructure: Purchase, configure, and manage domains, hosting, and redirects. We’ll help you get up to speed where needed.
• Team support: Assist media buyers with launching and maintaining campaigns and handle day-to-day technical issues.
• Applications: Work with PWA and mobile applications at a basic level.
• Automation & development: Help automate processes using n8n and AI bots, work on more complex technical integrations, and perform QA.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 1+ year of experience in iGaming / CPA or a very strong technical foundation.
• Experience integrating offers into a tracker, ideally Binom, with a clear understanding of Postback, redirects, and tracking principles.
• Basic knowledge of HTML / CSS / JavaScript for working with landing pages.
• Hands-on experience with cloaking services.
• Basic knowledge of n8n / automation and AI bots, or a strong willingness to learn and develop in this area.
• A technical mindset, attention to detail, and the ability to troubleshoot and solve problems independently.
• Good communication skills and a proactive approach to supporting the team.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a Retention Manager who can take full ownership of the retention process across 1–3 brands and independently manage the entire CRM cycle — from customer segmentation, campaign planning, and content creation to campaign setup, launch, performance analysis, and continuous optimization.

HOW YOU WILL MAKE AN IMPACT

• Set up and manage CRM campaigns in Customer.io and Smartico.
• Set up, launch, and monitor bonuses and promotional mechanics.
• Publish and maintain promotional materials on websites.
• Execute CRM and promotional campaigns across Email, Web Push, and In-App channels.
• Prepare campaign content and coordinate email layouts and promotional materials.
• Support the development and optimization of automated CRM flows and customer lifecycle journeys.
• Work with customer segmentation and personalization rules.
• Monitor campaign performance and suggest improvements based on key metrics such as Open Rate, CTR, Conversion, and Retention.
• Prepare regular CRM reports and performance summaries.
• Collaborate with Product, Design, Analytics, and Marketing teams to ensure campaigns are launched accurately and on time.
• Maintain the CRM campaign calendar and support promotional planning.
• Participate in A/B testing and optimization initiatives.
• Own the retention process for assigned brands — from planning and execution to performance analysis and optimization.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Retention, CRM, Lifecycle Marketing, or a similar role.
• Hands-on experience with Customer.io and Smartico.
• Understanding of how to create and launch email campaigns and bonus mechanics in these platforms.
• Strong understanding of user segmentation, personalization, and customer lifecycle management.
• Good understanding of CRM content and promotional campaign creation.
• Ability to analyze campaign performance and turn data into actionable improvements.
• English — Intermediate+.
• Strong attention to detail — you should be comfortable not only setting up campaigns, but also carefully checking that everything works as intended.
• High level of ownership, responsibility, and ability to work independently.
• Experience working with multiple brands, products, or markets is a strong plus.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Mate academy - an EdTech startup with a technological, gamified, AI-powered LMS platform where people learn IT specialties.

• 3+ years of hands-on experience with automation and RPA tools (Make, n8n, Zapier, UiPath) on real, delivered business cases.

• Practical experience integrating LLMs into automated workflows: agents, triggers, API calls.

• A track record of finding where automation actually pays off inside a business, not just where it's technically possible.

• Comfortable reviewing AI-generated content critically: catching what it got wrong and adding what it couldn't know.

• A consulting background in automation or process optimization.

• Case studies or talks presented at AI or automation conferences.

• Experience training non-technical teams or mentoring junior specialists.

• Active presence in AI or automation communities.

• Improving the theoretical and practical assignments for the course, drawing on my own professional experience in the field.

• Developing practical tasks related to specific functional objectives.

• Running live Q&A sessions based on questions that students submit in advance via a form.

• Flagging gaps in the theory and passing them back to the instructional design team.

• Mission to help millions of people advance their careers in the tech industry.

• A minimum of bureaucracy.

• An incredible team that takes pride in what they do, which makes work an exciting adventure.

• Practice your soft-skills - mentoring is a great way to grow to Senior positions faster.

• Hourly compensation and flexible schedule - your mentorship week will include 10+ hours of work that you can distribute throughout the week.

• Interview with Course Producer.

• Review of your automation case studies or portfolio.

• Interview with the instructional design team.

• Job Offer.

Привіт! Ми шукаємо PPC Specialist до нашої зграї в SharksCode 🦈💙

SharksCode — українська IT-компанія, що створює високотехнологічні програмні рішення та платформи для B2B-ринку, зокрема у сфері iGaming.

Ми шукаємо PPC Specialist, який підсилить нашу performance-команду та працюватиме з рекламними кампаніями у Telegram Ads та інших media networks.

Для нас не критично, щоб ти вже був експертом саме в Telegram Ads. Якщо маєш сильний досвід у Google, добре розумієш аналітику та хочеш опанувати новий рекламний канал — ми готові допомогти тобі зануритися в Telegram Ads.

Ми очікуємо, що ти:
– Маєш комерційний досвід роботи з Google Ads та/або Telegram Ads.
– Маєш впевнений практичний досвід самостійного запуску, ведення та оптимізації рекламних кампаній.
– Розумієш ключові performance-метрики та вмієш приймати рішення на основі даних.
– Вмієш аналізувати результати кампаній, знаходити точки росту та масштабувати ефективні зв'язки.
– Вмієш працювати з кількома рекламними кампаніями та бюджетами одночасно.
– Готовий/-а розвиватися у напрямку Telegram Ads та media networks.
– Самостійний/-а у роботі, вмієш брати відповідальність за результат та не боїшся тестувати нові підходи.

Буде плюсом:
– Досвід роботи у performance/digital-агентстві та з кількома проєктами одночасно.
– Практичний досвід з Telegram Ads.
– Досвід роботи з Criteo.
– Досвід з Display & Video Ads.
– Робота з кампаніями на охоплення та впізнаваність бренду.
– Досвід з Video Campaigns / Cinema або іншими рекламними мережами.

Твої майбутні задачі:
– Запуск, ведення та оптимізація рекламних кампаній у Telegram Ads.
– Робота з іншими media networks та поступове тестування нових рекламних каналів.
– Запуск та оптимізація кампаній на performance, охоплення та впізнаваність бренду.
– Запуск та оптимізація ретаргетингових кампаній.
– Щоденна робота з рекламними кабінетами та бюджетами.
– Аналіз ефективності кампаній та ключових маркетингових показників.
– Масштабування успішних кампаній та пошук нових точок росту.
– Постійне тестування нових аудиторій, форматів, креативів і рекламних підходів.

Ми пропонуємо:
🏠 Повністю віддалений формат роботи.
🐶 За бажанням — pet-friendly офіс у центрі Києва з lounge-зоною для роботи та відпочинку.
🌴 24 оплачуваних дні відпустки, 14 лікарняних та 5 days off.
⏰ Гнучкий початок робочого дня — з 9:00 до 11:00.
🏥 Медичне страхування.
💰 Бонуси та премії за результати роботи та досягнення команди.
💆 Lounge area в офісі, щоб переключитися від тасок.
🎾 Падел-теніс, футбол і тренування на полігоні для тих, хто любить активний відпочинок.
📚 Компенсацію навчання, внутрішні мітапи та воркшопи, а також доступ до корпоративної LMS з курсами.
🎁 Корпоративну валюту, яку можна обмінювати на мерч, подарунки або додаткові бенефіти.

Зацікавила вакансія? Надсилай резюме — будемо раді познайомитися! 🦈

About the Company

We are a fast-growing international FinTech company providing reliable, scalable, and secure payment solutions to businesses across multiple markets.

As the company continues to expand, we are looking for a Chief Revenue Officer who will take ownership of the company’s commercial growth strategy and build a predictable, scalable revenue engine.

This role is ideal for a commercially driven leader with strong experience across Business Development, Sales, Partnerships, Account Management, and revenue operations. The successful candidate will combine strategic thinking with hands-on execution and will work closely with the CEO and executive team to accelerate growth across international markets.

Role Mission

Build and lead a unified commercial strategy that drives sustainable revenue growth, strengthens the company’s market position, expands strategic partnerships, and creates predictable and scalable revenue channels.

The CRO will align Business Development, Sales, Partnerships, Account Management, and commercial operations around clear targets, ownership, and measurable business results.

Key Responsibilities

• Develop and execute the company’s global revenue and commercial growth strategy.
• Take ownership of revenue growth across Business Development, Sales, Partnerships, and Account Management.
• Identify and prioritize new markets, customer segments, verticals, and commercial opportunities.
• Build a predictable and scalable revenue pipeline across international markets.
• Establish clear revenue targets, commercial KPIs, forecasting models, and reporting frameworks.
• Lead enterprise-level negotiations with strategic clients, merchants, banks, payment providers, and technology partners.
• Build and strengthen relationships with key industry stakeholders and strategic partners.
• Develop commercial models, pricing approaches, partnership structures, and go-to-market strategies.
• Improve conversion across the complete commercial funnel, from lead generation to onboarding, activation, and account growth.
• Introduce structured pipeline management, deal qualification, forecasting, and performance review processes.
• Ensure transparent ownership and accountability across all revenue-generating functions.
• Partner closely with Product, Operations, Finance, Legal, Compliance, Risk, and Support teams to ensure commercial commitments can be delivered effectively.
• Work with Product leadership to translate market demand and client feedback into product development priorities.
• Analyze unit economics, revenue quality, profitability, client acquisition costs, retention, and account performance.
• Identify underperforming revenue channels and implement corrective actions.
• Build, mentor, and scale a high-performing commercial leadership team.
• Represent the company at relevant conferences, industry events, strategic meetings, and partnership discussions.
• Support the CEO and executive team in strategic planning, market expansion, and long-term business development.

Requirements

• 10+ years of experience in Business Development, Sales, Partnerships, Commercial, Revenue, or related functions.
• 4+ years of experience in a senior leadership role such as CRO, Chief Commercial Officer, CBDO, VP of Sales, Commercial Director, or equivalent.
• Proven track record of delivering significant and sustainable revenue growth.
• Strong experience building and scaling commercial teams and revenue processes.
• Deep understanding of enterprise sales, strategic partnerships, and complex commercial negotiations.
• Strong professional network within FinTech, Payments, Banking, E-commerce, SaaS, or related industries.
• Experience working with international clients, merchants, financial institutions, and strategic partners.
• Strong understanding of revenue forecasting, pipeline management, pricing, unit economics, and commercial performance.
• Ability to connect commercial strategy with product capabilities and operational execution.
• Strong analytical mindset and experience making decisions based on commercial data.
• Excellent leadership, stakeholder management, negotiation, and executive communication skills.
• Strategic mindset combined with a hands-on and execution-focused approach.
• Experience working in fast-growing, international, or highly regulated organizations.
• Fluent English.

Success in the First 90 Days

• The company’s commercial structure, revenue streams, pipeline, and market opportunities are fully assessed.
• A clear revenue growth strategy and commercial roadmap are presented to the CEO and leadership team.
• Revenue ownership, targets, KPIs, and accountability are established across commercial functions.
• A transparent pipeline management and revenue forecasting framework is implemented.
• Current clients, strategic partners, and commercial opportunities are prioritized.
• Key gaps in Sales, Business Development, Partnerships, and Account Management are identified.
• Commercial reporting and regular revenue performance reviews are running effectively.
• Short-term opportunities for revenue growth and account expansion are identified and activated.
• Collaboration between Commercial, Product, Operations, Finance, Compliance, and Support is improved.
• A clear plan for scaling the commercial team and entering priority markets is in place.

What We Are Looking For

We are not looking for a traditional Sales Director focused only on closing individual deals.

We are looking for a commercial builder who can create a complete and scalable revenue system, align teams around common targets, strengthen the company’s market position, and turn strategic opportunities into predictable business growth.

The ideal candidate understands the payments ecosystem, can operate confidently at C-level, and is equally comfortable building strategy, negotiating major partnerships, reviewing pipeline performance, and supporting teams in closing critical deals.

About the project
A service-oriented EnergyTech platform for electricity trading, consumption-data aggregation, and market hedging across energy markets. Built on multiple Django/DRF backends with React SPAs on top, plus AI/LLM-assisted analytics and a customer portal with enterprise SSO. The product is live and revenue-generating - we’re building out new services and setting modern development standards.

Responsibilities:
— Develop backend services with Python, Django + DRF;
— Build React SPAs (Vite, MUI, Recharts);
— Work with business logic and cross-service integrations;
— Implement AI/LLM features using LangChain + OpenAI;
— Write and maintain tests.

Required skills:
— 1+ years of commercial experience as a Full-stack/Software Developer;
— Strong Python, Django and DRF;
— React and JavaScript/TypeScript;
— PostgreSQL, Redis, Celery;
— Third-party API integration;
— Git and testing;
— Experience with AI coding tools (Claude Code, Cursor or similar);
— English: Upper-intermediate or higher.

Will be a plus:
— LangChain / OpenAI or other LLM integration;
— Vite, MUI, Recharts;
— Azure, Docker, CI/CD.

We offer:
— Opportunities for career growth and personal development, to help you improve your skills and achieve your goals;
— No micromanagement - your ideas and initiatives are always encouraged;
— Educational programs that are covered by the company at 30% of the expense;
— Paid vacation leave and public holidays (21 vacation days annually);
— Competitive financial compensation with regular performance reviews;
— Outdoor team activities are paid for by the company;
— English language improvement through extensive communication;
— The chance to work alongside highly experienced and enthusiastic IT professionals who are ready to share their knowledge and help you gain invaluable experience in a live IT environment.

Responsibilities:

• Work in SCRUM team 
• Design and develop high-load microservices
• Produce high-quality code covered with different levels of tests
• Maintain services on production and assure their stability and performance
• Provide code review for teammates 
• Contribute to the Company’s development processes and practices 

Requirements:

• 5+ years of professional Java development experience, including at least 2 years in a product company or product-focused environment
• Proficiency in Java 17+ and modern backend development practices
• Solid experience with the Spring Framework and Spring Boot
• Practical experience designing and developing microservices
• Experience with MySQL, Redis, and other SQL or NoSQL databases
• Experience with Kafka and event-driven architectures
• Experience building REST APIs and working with Protobuf
• Hands-on experience with SQL and database schema design
• Experience with CI/CD practices and tools such as GitLab CI
• Ability to write unit and integration tests using tools such as Mockito, WireMock, and Testcontainers
• Strong understanding of SOLID principles, clean code, and common software design patterns
• Experience with Git and modern software development workflows
• Excellent troubleshooting and problem-solving skills
• Good communication and collaboration skills
• English proficiency at Intermediate level or higher

AI-enabled software development

• Hands-on experience using AI coding agents in day-to-day software development.
• Ability to break down engineering goals into clear, well-scoped tasks for AI agents.
• Ability to provide effective context, constraints, acceptance criteria, and validation steps.
• Strong awareness of the risks and limitations of AI-generated software.
• Ability to distinguish where AI can accelerate delivery and where human judgment is essential.
• Interest in exploring and improving agentic development workflows.
• Willingness to share effective workflows and lessons learned across engineering team.

Would be great to have:

• Experience with Aerospike
• Experience with Spring Cloud
• Experience with Docker and Kubernetes
• Experience developing and operating high-load distributed systems
• Experience with Google Cloud Platform (GCP) and its core services, including BigQuery

What we offer:

• International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol.
• Granting an Option;
• A professional environment with great people to work with;
• Competitive salary, performance review;
• Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
• Social and welfare packages;
• 20 working days paid vacation, official public holidays and 100% sick leave coverage;
• Opportunities to make a difference, to develop and grow;
• Regular corporate celebrations, team building and fun activities;
• Comfortable office in the city center. Our Kyiv office is open 24/7 with all safety and health measures in place.

Supplax — це американська компанія з українським серцем, яка вже понад 5 років активно розвивається на ринку. Ми виконуємо роль віддаленого бек-офісу для майстрів у США, що спеціалізуються на ремонтних роботах. Наша команда налічує понад 100 фахівців та повністю бере на себе всі організаційні та операційні процеси, окрім самих ремонтних робіт. Серед них: маркетинг, продажі, управління командами майстрів, контроль якості, збір відгуків, навчання технічного персоналу тощо. Працюємо у 30+ найбільших містах США та вже успішно реалізували понад 30 000 ремонтних проєктів.

Детальніше про компанію ти можеш дізнатися за посиланням https://youtu.be/lwjSSnodHmg. Ти ознайомишся з нашою метою, критеріями, перевагами, а також відеовідгуками про роботу в Supplax від наших співробітників.

У зв’язку з активним розвитком support команди ми шукаємо Team Lead, який може не лише керувати командою, розвивати напрямок, а й впливати на конверсію виконаних угод.

Що ти отримаєш, ставши частиною Supplax:

• Стабільний дохід в $: ставка (обговорюється) + бонуси за виконання KPI.

• Зручний формат: 100% віддалена робота з будь-якої точки світу. 

• Можливість працювати в стабільній компанії на ринку США, яка росте та розвивається разом зі своїми людьми. 

• Повну зайнятість, графік роботи: Сб-Нд-Пн + 2 дні в будні на вибір з 16:00 - 01:00 (за Київським часом).

• Роботу в команді, де цінують ініціативність, розвиток і відкритість до нових ідей.

• Простір для рішень і змін без зайвої бюрократії.

• Систему навчання, підтримки та адаптації для ефективного старту.

Що потрібно буде робити:

• планувати та організовувати роботу команди Customer Support;

• контролювати та аналізувати ключові KPI й метрики команди;

• проводити 1:1, давати конструктивний зворотний зв’язок та допомагати співробітникам розвиватися;

• навчати нових співробітників та створювати навчальні матеріали;

• аналізувати робочі процеси, знаходити слабкі місця та пропонувати рішення для їх покращення;

• працювати зі скриптами: аналізувати їхню ефективність та ініціювати зміни;

• взаємодіяти з керівниками інших відділів, зокрема Sales.

Ти точно наш, якщо… 

• маєш від 1 року досвіду управління командою до 5 людей;

• працював у Customer Support / логістиці або суміжних сервісних нішах;

• вмієш працювати з KPI, метриками та показниками ефективності;

• маєш досвід навчання та адаптації нових співробітників;

• вільно спілкуєшся англійською (рівень strong В2 або C1);

• маєш конкретні професійні досягнення, які можна виміряти результатом.

Якщо ти вмієш не просто керувати людьми, а бачити за цифрами причини проблем і знаходити рішення — будемо раді познайомитися!