Jobs at Djinni

On behalf of our client, a leading FinTech company that manages Virtual Asset Service Providers (VASPs) and Operating across Asia, Europe, and Canada, We are hiring an experienced  Head of Risk  to join their senior leadership team.

The Role

Are you ready to lead at the forefront of global payments and financial risk management? At Paythex, we’re looking for a visionary Head of Risk to safeguard our operations across multiple countries, payment channels, and financial ecosystems. This isn’t just a risk management role, it’s a chance to drive strategy, innovation, and operational excellence across a fast-growing, dynamic payments platform. You will lead the Risk Team in managing fraud, chargebacks, payment compliance, and operational risk while driving efficiency and revenue optimization through deep data analytics and automation.

This position is ideal for professionals who want to work in real payments  — diving into the complexities of multi-MID architectures, cascading logics, acquirer performance, and cross-border risk mitigation.

Your Future Challenges

• Optimize payment flows — Analyze throughput, test new markets, and fine-tune cascades to improve global conversion rates.
• Manage acquiring networks — Work directly with international banks and PSPs to configure and launch MIDs.
• Master chargeback mechanics— Analyze disputes, friendly fraud patterns, and initiate alert/representation services.
• Automate and innovate— Design processes that enhance payment infrastructure efficiency and transparency.
• Make an impact — Every decision you make can add thousands of dollars to company revenue through better approval ratios and lower fees.

 Your Responsibilities   

 1. Risk Management & Governance

• Design, implement, and oversee Paythex's Risk Management Framework in collaboration with the CRO.
• Conduct periodic enterprise risk assessments covering operational, financial, legal, and compliance dimensions.
• Develop internal governance and escalation protocols for emerging risks and regulatory requirements.
• Ensure compliance with international financial standards, VASP obligations, and PSP regulations.

2. Fraud Prevention & Chargeback Management

• Build and maintain advanced fraud detection rules in anti-fraud systems.
• Manage chargeback alerts (Ethoca, Verifi, etc.) and representation flows with precision.
• Oversee fraud trend analysis and risk scoring logic to proactively minimize exposure.
• Collaborate with Data and BI teams to enhance automated alerting, scoring models, and dashboards.

3. Mastercard & Visa Compliance

• Ensure full adherence to Mastercard and Visa Compliance policies.
• Track and report on Fraud-to-Sales and Chargeback-to-Sales ratios to prevent merchant monitoring program violations.
• Prepare and submit remediation plans if thresholds are exceeded and manage communications with acquirers or card scheme representatives.
• Collaborate with PSPs and banks to maintain brand reputation compliance, transaction integrity, and descriptor accuracy.
• Stay current with updates to Mastercard and Visa risk programs — proactively adjusting risk rules and merchant configurations. 

4. Payment Optimization

• Monitor PSP and acquirer performance globally and adjust routing logic to improve approval rates.
• Collaborate with Finance and Tech teams to reconcile transactional data and verify processing accuracy.
• Test and integrate new payment methods to expand the company's market coverage. 

5. Leadership & Team Development

• Hire, mentor, and lead a team of risk and chargeback analysts.
• Define KPIs, conduct regular performance reviews, and provide ongoing professional training. 
• Foster a high-performance, data-driven culture that emphasizes accountability and growth. 
• Collaborate cross-functionally with Finance, Sales, and Support to maintain a unified risk strategy.

6. Reporting & Analytics

• Develop real-time dashboards with the BI team to visualize approval ratios, alerts, chargebacks, and exposure.
• Provide regular strategic reports to management outlining key risks, financial impacts, and mitigation progress.
• Identify patterns and anomalies across PSPs, brands, and affiliates, translating data into actionable strategies.

Qualification Requirements

• 3+ years  in risk management, fraud prevention, or payments analytics (Fintech experience preferred).
• Proven expertise in managing multi-PSP / multi-MID  infrastructures and chargeback processes.
• Strong analytical and quantitative skills — proficiency in Excel, Power BI tools.
• Familiarity with alert systems (Ethoca, Verifi)  and acquirer monitoring tools.
• Experience working with international PSPs and card schemes  (Visa, Mastercard, etc.).
• Excellent communication skills, capable of liaising with banks, regulators, and internal stakeholders.
• Passion for continuous learning and an investigative mindset suited to rapidly evolving fintech landscapes.
• Ability to thrive in a global team  environment with shifting priorities and tight deadlines.

On behalf of our client we are looking for: Junior Payments Manager to support our payments and onboarding operations. This role is ideal for someone early in their career who is highly responsible, detail-oriented, and comfortable managing processes and documentation in a fast-paced fintech environment.

This is an execution and coordination-focused role, working closely with senior payments, compliance, and partnerships team members.

Key Responsibilities:

● Support PSP / EMI onboarding processes

● Prepare and manage:

○ Applications

○ Forms

○ KYB and onboarding documentation

● Coordinate follow-ups with PSPs, EMIs, banks, and internal teams

● Track application and onboarding progress across multiple partners

● Maintain accurate records and documentation

● Support day-to-day payments-related operational tasks

● Escalate issues clearly and in a timely manner

Profile We Are Looking For

Experience level

● Junior to early–mid level

● Previous exposure to fintech, payments, banking, or operations is a plus, but not mandatory

Personality & skills (critical)

● Strong sense of responsibility and ownership

● Highly organized and able to multitask

● Detail-oriented and process-driven

● Reliable and consistent in execution

● Able to work independently with guidance

● Comfortable handling repetitive but critical operational tasks

Nice to have

● Basic understanding of payments, PSPs, EMIs, or onboarding flows

● Experience working with documentation, applications, or compliance-related processes

What We Offer

● Remote-first working environment

● Clear exposure to payments, PSPs, and EMIs

● Hands-on learning in fintech operations

● Structured processes and support from senior team members

● Opportunity to grow into more senior payments or partnerships roles over time

We’re LeadWise, a lead generation agency. We help B2B companies (IT, services, consulting, creative studios) find relevant clients through LinkedIn outreach and email campaigns.

We’re currently looking for a Lead Generation Specialist (Part-time, 20 hours/week) to strengthen our team and help build a structured outbound process 🚀

Key responsibilities:

• Research and build target lead lists based on ICP (LinkedIn, Apollo/databases, company websites) 🔎
• Collect and validate contacts (email/LinkedIn), basic data quality checks 🧹
• Write/adapt outreach messages (LinkedIn + email) for different segments ✍️
• Personalize first-touch messages (short, relevant, no fluff) 🎯
• Launch and manage campaigns, track limits, statuses, and replies ⚙️
• Track results in spreadsheets/CRM: replies, interest, booked calls 📊
• Work with the team to test hypotheses (messaging, segments, offers) and improve conversion rates 🧪
  
   

What we’re looking for:

• Experience in lead generation / SDR / recruiting research / outbound (a plus, but not always a must)
• Strong written English (B1+ minimum, B2 preferred) 🇬🇧
• High attention to detail (name/title/company/context - no avoidable mistakes 😄)
• Ability to work systematically: spreadsheets, statuses, deadlines, repeatable processes
• Willingness to learn fast and grow in outbound/lead gen 🌱
  
   

Nice to have:

• Experience with Apollo.io / Lemlist / Instantly / HubSpot / Pipedrive (or similar tools)
• Understanding of ICP, pain points, and value proposition
• Experience running A/B tests for outreach messages
  
   

What we offer:

• Part-time: 20 hours/week, flexible schedule (results matter more than “9 to 6”)
• Remote work 🏡
• Salary in USD ($), based on your level and performance 💵
• Paid vacation: part-time gets half of the full-time allowance (pro-rated) 🌴

Training and onboarding into LeadWise processes: templates, frameworks, strong campaign examples, feedback 🎓
Growth to full-time/senior roles based on results and willingness to take more ownership 📈

We are looking for a Digital Support Engineer to join our team and help ensure the stability, performance, and usability of our digital platforms. In this role, you will act as a key point of contact for users, providing high-quality technical support and contributing to continuous product improvement.

You will be responsible for diagnosing and resolving software issues, supporting users in their day-to-day activities, and collaborating closely with engineering teams to enhance system reliability and user experience.

Key Qualifications:
● At least 1 year of experience in application support, technical support, or service desk environments.
● Strong written and good verbal communication skills in English.
● Excellent problem-solving and analytical thinking abilities.
● Customer-focused mindset with strong attention to detail.
● Ability to independently manage and prioritize multiple support tickets.
● Solid understanding of software development processes and system workflows.
● Working knowledge of SQL for data investigation and troubleshooting.

Preferred Qualifications:
● Experience with ticketing systems (e.g., Jira, Zendesk, ServiceNow).
● Familiarity with APIs, logs analysis, or basic debugging techniques.
● Understanding of cloud-based systems or SaaS platforms.

We offer:
● А place with friendly environment where you can reach your full potential and grow your career.
● Flexible work schedules.
● Work from home.
● Social package: paid sick leave and vacation.
● English courses, medical insurance, legal support, etc.

As a Digital Support Engineer you will:
● Investigate, troubleshoot, and resolve software issues, ensuring timely and high-quality resolution.
● Handle customer requests, incidents, and complaints with a strong focus on service excellence.
● Support users in maximizing the value of the platform by providing clear guidance and solutions.
● Analyze recurring issues and provide structured feedback to engineering teams to drive product improvements.
● Manage user access, permissions, and system configurations in line with security policies.

You will be working on a premium digital platform supporting a global members-only community in the lifestyle and hospitality space. The platform enables exclusive services, seamless bookings, and personalized experiences across multiple international locations.

Working Conditions
● Full-time position: 8-hour workday, Monday to Friday.
● Primarily text-based communication with customers and team members (e.g., engineering teams), along with verbal communication with management and teammates.

Location: Remote (Worldwide)

Type: Co-founder / Equity-based (Profit Share)

Industry: Sports Tech / Mobile Apps

Start Date: Immediate

About Us

We're a lean 3-person team launching an innovative mobile app that brings professional-level football statistics to amateur players. Our AI-powered platform analyzes match videos and generates personalized FIFA-style player cards, making personal football analytics accessible to everyone.

Launch: App Store & Google Play in 2 weeks

Current Team: 2 Developers + 1 Product Manager

Mission: Democratize football analytics for millions of amateur players across Europe

The Role

We're seeking a creative, data-driven marketing specialist to own our entire social media strategy and grow our user base from zero to 100K+ downloads in the first 6 months.

You'll be responsible for:

Content Creation & Management:

Creating viral-worthy content for TikTok, Instagram Reels, YouTube Shorts

Managing daily posts across all social channels (Instagram, TikTok, YouTube, Twitter/X)

Developing content calendar and posting strategy

Producing engaging football content that resonates with amateur players aged 16-35

Community Growth:

Building and engaging our community from day 1

Responding to comments, DMs, and building relationships with followers

Identifying and partnering with micro-influencers and football content creators

Running social media campaigns and challenges

Performance Marketing:

Tracking metrics (downloads, engagement, conversion rates)

A/B testing content formats and messaging

Optimizing campaigns based on data

Managing app store optimization (ASO) basics

Platform Expertise:

TikTok & Instagram Reels (primary growth channels)

YouTube (tutorials, player stories, highlights)

Twitter/X (engagement with football community)

Reddit (organic community building in r/bootroom, r/soccer)

What We're Looking For

Must Have:

Proven track record creating viral social content (please share examples)

Deep understanding of TikTok/Instagram algorithm and trends

Experience with short-form video content creation and editing

Passion for football/soccer (you understand the amateur player mindset)

Self-starter who can work independently and take full ownership

Fluent in English (additional languages like Spanish, German, or French are a plus)

Nice to Have:

Previous experience with app launches or mobile products

Video editing skills (CapCut, Premiere Pro, Final Cut)

Graphic design basics (Canva, Figma)

Understanding of football culture across different European countries

Experience with influencer partnerships

Familiarity with app marketing metrics (CAC, LTV, retention)

Personality Traits:

Creative storyteller who can turn stats into engaging narratives

Scrappy and resourceful (we're bootstrapped)

Data-informed but creatively bold

Genuine passion for sports and community building

Comfortable with ambiguity and fast-paced startup environment

What We Offer

Equity & Profit Share:

Meaningful equity stake in the company (to be discussed)

Revenue share from day 1 once we hit profitability

True co-founder opportunity with long-term upside

Impact & Ownership:

Full autonomy over marketing strategy and execution

Direct impact on company growth

Your work will be seen by millions of football fans

Opportunity to build something from zero to global scale

Team & Culture:

Work with a small, talented, ambitious team

Remote-first with flexible hours

Fast decision-making (no corporate bureaucracy)

Learn and grow alongside the product

Growth Potential:

As we scale, this role evolves into Head of Marketing/CMO

Potential to build and lead a marketing team

If successful, future funding could convert to salary + equity

Success Looks Like

Month 1-2:

Launch content strategy across all platforms

10K+ app downloads

Establish consistent posting rhythm (3-5 posts/day across platforms)

Month 3-6:

100K+ total downloads

50K+ followers across social channels

First viral video (1M+ views)

3-5 active influencer partnerships

Month 6-12:

500K+ downloads

Self-sustaining organic growth engine

Recognizable brand in amateur football community

Why Join Now?

This is a ground floor opportunity to shape a product used by millions of football players. We're launching in 2 weeks - you'll be there from day 1, not joining after someone else built the foundation.

If you've ever wanted to:

Build a brand from scratch

Create content that millions of people see

Turn your football passion into equity

Work on a product that genuinely helps people

This is it.

Questions? Drop us a message - we're happy to chat informally before you apply.

We're an equal opportunity team. We welcome applicants from all backgrounds, locations, and experience levels. If you're hungry, creative, and love football - we want to hear from you.

Lumitech is a Dubai-based software engineering company building complex digital products for enterprise clients across the UAE and Saudi Arabia.

We are expanding our AI capabilities and looking for a strong Applied AI Engineer who can design and build real production AI systems — not just integrate APIs. Our team already handles full-stack engineering. We are looking for someone who can lead the AI layer of modern applications.

You will design and implement AI systems for enterprise products, including:

• Retrieval-Augmented Generation (RAG) platforms
• Enterprise knowledge assistants
• AI agents and workflow automation
• Document intelligence systems
• Internal copilots for large organizations

Typical projects include legal AI assistants, enterprise knowledge systems, and AI-driven automation tools.

This is not just an individual contributor role. We are looking for a person around whom we can build our AI direction — someone who can take ownership, shape architecture, and eventually grow and lead an AI team within Lumitech.

Our goal is to find a long-term partner, not just an employee — someone who will grow with us for years to come.

📍 Location: Remote

🗣 Language: English – Upper-Intermediate+ (required)

💼 Level: Senior

👥 Engagement: Outstaff / Full-time

⏰ Start: ASAP

🏢 About the Project

Our client is a US-based SaaS company building a secure and scalable data infrastructure for digital commerce.

The company is consolidating several external DevOps vendors into one senior in-house/outstaff role with full ownership of infrastructure, security, and compliance.

The project operates in a multi-cloud environment (AWS + GCP) with a modern data stack and a strong focus on observability, CI/CD governance, and SOC 2 compliance automation.

You will collaborate directly with the CTO and the US engineering team (3–4 hours overlap with US East Coast).

✅ Technical Stack & Experience

• Cloud: AWS (EKS, EC2, IAM, S3), GCP (GKE, Cloud Functions, BigQuery)
• IaC: Terraform
• CI/CD: GitHub Actions, Codecov, SonarQube
• Observability: Sumo Logic, OpenTelemetry
• Security: IAM, MFA, 1Password CLI, TruffleHog, GitGuardian
• Data stack: Kafka, Airbyte, dbt, Neo4j
• Experience: 5+ years in DevOps / SRE / Cloud Infrastructure roles

🎯 Ideal Candidate

• Senior DevOps Engineer with strong multi-cloud experience (AWS + GCP)
• Hands-on expertise with Terraform and IaC security best practices
• Experience building and operating observability systems (logs, metrics, traces)
• Strong background in CI/CD governance and quality gates
• Practical experience with SOC 2 or ISO 27001 frameworks
• Ownership mindset and ability to manage systems end-to-end
• Confident English communication skills

Optional / Beneficial:

• Prometheus / Grafana
• AWS Config, GCP Policy Analyzer
• Auth0

🛠 Responsibilities

• Build and maintain multi-cloud infrastructure (AWS + GCP)
• Develop and maintain Terraform-based IaC, including drift control
• Migrate and optimize workloads (Kafka, Airbyte, dbt, Neo4j)
• Implement centralized logging and tracing (Sumo Logic + OpenTelemetry)
• Configure Slack alerts for dev / staging / prod environments
• Own and maintain GitHub Actions CI/CD pipelines
• Integrate tests, coverage checks, and secrets scanning
• Manage IAM, MFA, and secrets across platforms
• Automate SOC 2 evidence collection and support audits

🎁 What We Offer

• 🏠 Remote / Full-time / Long-term collaboration
• ⏰ Flexible schedule (3–4 hours overlap with US East Coast)
• Direct collaboration with CTO and influence on architecture decisions
• Modern tech stack without legacy systems
• Full ownership of infrastructure and compliance domain
• 🏖 21 paid vacation days + 10 sick days + national holidays
• 🗣 Individual English lessons
• 💊 Medical insurance (for Ukraine)
• 🎓 $300/year learning budget (courses, webinars, etc.)
• 📚 Safari Library subscription
• 🧠 Sessions with a psychologist (PhD in Psychology)

🚀 Hiring Process

1️⃣ Testing via an online platform (one hour) 
2️⃣ A brief meeting with CTO (30 minutes) 
3️⃣ Final interview (one hour) 
4️⃣ Offer

Location: Chicago
IL (Hybrid) 

Location Requirement: This is a hybrid role based in the Chicagoland area with required onsite work. Candidates must be local to Chicago, as relocation assistance is not provided.
 

About our Customer:

They help leading brands embed autonomous, AI-powered agents into their workflows, processes, products, and services so they can scale faster and operate smarter. You’ll join a global team of builders, consultants, and engineers that are top practitioners of taking solutions to the next level.
 

The Role

As a Testing and Test Automation CoE Build Architect, you will serve as the strategic leader for establishing enterprise Testing Centers of Excellence. You will work directly with C-level stakeholders to define the vision, design operating models, and build foundational governance structures that enable enterprise-wide testing transformation.
 

Key Responsibilities

• Strategic Foundation: Lead planning for Testing CoE implementations with a heavy focus on Test Automation.
• CoE Charter & Vision: Develop mission statements, strategic objectives, and value propositions.
• Financial Modeling: Build comprehensive business cases with ROI modeling, TCO/TVO analysis, and investment justification.
• Operating Models (TOM): Design service delivery models (conversion, automation, full-service).
• Cost Frameworks: Create estimation methodologies (T-shirt sizing), chargeback models, and pricing strategies.
• Governance: Design steering committees, PMO models, and service review boards.
• Tech Leadership: Define test automation architecture using UiPath Test Cloud, Selenium, Playwright, or similar tools.

• Change Management: Lead launch planning and CoE adoption strategies across the enterprise.

   

Required Skills & Experience

• 12-15+ years in QA/Testing with 5+ years specifically in CoE design or transformation.
• UiPath Ecosystem: Deep knowledge of UiPath and process automation is a must.
• Methodologies: Expert in Agile, DevOps, Shift-Left testing, and CI/CD practices.
• Stakeholder Management: Proven experience engaging C-suite executives and facilitating high-level workshops.
• Automation Expertise: Hands-on experience with at least one leading platform (UiPath, Selenium, Tosca).

• Analytical Skills: Experience with capacity planning, demand management, and KPI Dashboards.

   

Preferred Qualifications:

• Previous experience as a CoE Head, Director, or QA Transformation Lead.
• Consulting background (Big 4 or boutique firms).
• Industry vertical expertise (BFSI, Healthcare, or Manufacturing).

• PMP or SAFe certifications.

   

What We Offer

• Cutting-edge AI: Work with the latest in Agentic Automation and AI technologies.
• Empowerment: A culture of ownership and bold ideas.
• Benefits:
  • Comprehensive Health, Dental, and Vision Insurance.
  • 401(K) & Life Insurance
  • Unlimited PTO / Flexible vacation policy.
  • Monthly cell phone and internet stipend.

We are a media buying agency

Responsibilities

Facebook advertising accounts:

• Creation, warm-up, and management of Facebook advertising accounts (up to 10 simultaneously)
• Setup of Business Manager, ad accounts, and pixels
• Creation of System User Token and developer accounts for integrating spend data into dashboards
• Work with anti-detect browsers and proxies
• Processing account setup requests: vertical, time zone, number of accounts, dashboard tokens
• Monitoring account status and resolving technical issues
• Setup turnaround time — 1–2 working days

Operational support:

• Assisting the Operations Manager with daily tasks
• Collecting ad spend data and calculating top-ups
• Processing payments via international payment tools
• Communication with the UA Manager: gathering information on accounts, spend, and top-ups
• Working with Notion, Slack, Google Sheets, Miro, ChatGPT, Claude

Expectations

• Experience in warming up and managing Facebook accounts
• Understanding of how Facebook Business Manager works
• Experience with anti-detect browsers (Octo Browser, Dolphin Anty, AdsPower, or similar)
• Experience working with both white and non-standard advertising verticals
• Ability to create System User Tokens and set up integrations via Facebook API
• Experience using AI tools (ChatGPT, Claude) in daily tasks
• Analytical mindset, ability to work with numbers and structure data
• Proactive approach — able to figure things out independently without step-by-step instructions
• Fast response time and ability to meet deadlines
   

Conditions

• Fully remote, 5/2 schedule without strict time tracking
• Salary in EUR
• Regular salary reviews and internal growth opportunities
• Contract via FOP / ICA
• 28 calendar days of paid leave + sick days
• Tax compensation up to 6%
• 2 paid sessions with a psychologist per year
• Corporate English, internal meetups and conferences

Intent Solution Group is inviting talented professionals to join us for an exciting FinTech opportunity to build and modernize an application for a US based investment advisory firm helping business owners and individual clients better manage their financial investments. Our goal is to boost productivity using modern technologies, including Generative AI, and deliver user-friendly digital solutions to our clients.

 

About the Role:

Support the Scrum team by implementing features across frontend and backend, assisting with LLM components, and helping with automation and delivery. This role offers strong growth into more complex LLM and OCI work.

Requirements

Key Responsibilities  

• Build and maintain backend logic in Python and user interfaces with React .  
• Contribute to LLM-powered features (API integrations, prompt handling, basic agent/UI interactions).  
• Use Claude Code and other AI tools for coding, debugging, and refactoring.  
• Create tests with genAI and support end-to-end quality within the team.  
• Assist with Bitbucket pipelines, basic OCI scripts, deployments, and environment setup.  
• Take ownership of user stories and deliver them fully to Definition of Done.  
• Actively participate in all Scrum events and suggest improvements.
   

Requirements  
 

• 2–5 years of experience in full-stack development, with solid Python skills plus React.  
• Basic to intermediate experience with LLM APIs (OpenAI/Claude) or strong eagerness to learn quickly.  
• Familiarity with Git, branching strategies, CI/CD concepts, and web service patterns.  
• Ability to deliver tested, deployable work in a Scrum environment.  
• Good English skills and a collaborative, proactive mindset.
   

Nice to Have  
 

• Any cloud platform exposure (OCI preferred) or Terraform.  
• Experience with testing/automation tools.  
• Enthusiasm for AI-assisted development and modern React ecosystems.
   

Benefits

• You will enjoy working in a flexible, Agile, and multinational environment to drive improvements to our customers’ solutions, design and develop new cloud services and software solutions.
• Your skills and experience can be applied to build state of the art software products. 
• You will definitely gain access to continuous learning opportunities and ensure the constant expansion of your skill-sets through working with top global players in technology scene.

• We provide you a wealth of opportunities to serve as an AWS domain expert and gain deep cross-industry expertise within our expanding customer portfolio.

  Office in the city centre​.

Intent Solutions Group is a global software consultancy specializing in Product Management, Engineering, Quality Assurance, Operations, and Application Security.
 

As passionate technologists, we build smart, efficient teams that deliver high-quality software products quickly. We help our clients expand globally in a cost-effective way while maintaining exceptional standards. Every team member is trained in the latest Lean and Agile methodologies to solve mission-critical business challenges.
 

We are looking for a high-agency Growth Marketing Manager to join our team in Lviv on a full-time hybrid basis. You will report directly to the CMO and focus on high-quality execution of marketing initiatives that drive B2B lead generation and brand awareness, pipeline-contributing execution for our software consultancy services.
 

This is a hands-on, independent role ideal for a generalist who enjoys wearing many hats. You are expected to turn incomplete inputs (notes, calls, rough ideas) into high-quality, finished marketing assets. You will work largely autonomously with strategic direction and support from the CMO.
 

Key Responsibilities:
 

• Produce and execute marketing campaigns and activities across key channels (with strong emphasis on LinkedIn) to generate qualified B2B leads and drive visibility among US-based clients and prospects.
• Take provided content strategy, key messaging, and copy (created by our copywriter) and adapt/implement them into posts, campaigns, website updates, email sequences, landing pages, and other materials — ensuring native-level English quality.
• Develop case studies and proof content from customer calls, recordings, and interviews — extracting key outcomes, structuring narratives, and preparing publish-ready drafts that can be deployed across channels.
• Manage day-to-day digital marketing execution: social media publishing and engagement, paid campaigns (where applicable), website content updates, lead nurturing activities, and performance tracking.
• Proactively identify and test new tactics to scale efforts efficiently, with a GenAI-first approach — you should already be actively using generative AI tools (ChatGPT, Claude, Midjourney, or similar) to streamline content adaptation, campaign ideation, A/B testing, reporting, and workflow automation; your goal is to improve output speed and volume without sacrificing quality.
• Analyze campaign performance using analytics tools and provide clear reports and optimization recommendations to the CMO.
• Collaborate closely with the CMO, sales team, and copywriter to align marketing activities with business goals.
• Support various marketing projects as needed — from event promotion to partner outreach — in a fast-moving consultancy environment.
• Build and maintain target account and contact lists (VCs, CTOs, strategic partners, etc.) to support outbound efforts — preparing data, messaging inputs, and campaign assets.
   

Requirements:

• 4–6+ years of hands-on experience in B2B digital marketing, preferably in IT services, software development, or tech consultancy.
• Proven track record of executing lead generation and brand awareness campaigns, with measurable outcomes (leads, pipeline contribution, engagement metrics).
• Proven high-agency operator: you take ownership of tasks from brief to finished output with minimal supervision, without waiting for step-by-step direction.
• Excellent native-level English writing and communication skills (all company leadership and clients are US-based; all external copy must sound natural and professional; this includes recognizing and correcting generic or unnatural AI-generated copy).
• Comfortable adopting and optimizing marketing technology tools and platforms (LinkedIn Ads/Organic, Google Analytics, email platforms, CMS, SEO tools, etc.). Exact stack will be defined together, but you must be quick to learn and optimize new tools.
• Strong ability to repurpose a single idea or asset across multiple formats and channels (LinkedIn posts, emails, case study excerpts, landing page copy, etc.).
• Demonstrated experience adopting and actively using GenAI tools to enhance marketing productivity and scale workloads.
• Strong analytical mindset, attention to detail, and results-oriented approach.
   

Benefits

• You will enjoy working in a flexible, Agile, and multinational environment to drive improvements to our customers’ solutions, design and develop new cloud services and software solutions.
   
• Your skills and experience can be applied to build state of the art software products. 
   
• You will definitely gain access to continuous learning opportunities and ensure the constant expansion of your skill-sets through working with top global players in technology scene.
   
• We provide you a wealth of opportunities to serve as an AWS domain expert and gain deep cross-industry expertise within our expanding customer portfolio.
   
• Office in the city centre​.
   

Intent Solution Group is inviting talented professionals to join our interesting and dynamic team. We are looking for passionate, open-minded, result-oriented Quality Assurance Analysts with a heart-deep commitment to success. You will have a great chance to grow as a professional in a friendly and supportive team at Intent Solution Group.
 

This is your opportunity to make a difference and work with world class engineering teams focused in areas such as drone innovation, green technology, digital media, and healthcare technology.
 

Requirements

• Proficient in manual testing across web and/or mobile applications
• Solid understanding of QA methodologies (functional, regression, integration, API testing)
• Understanding of application architectures (client-server, REST APIs, microservices basics)
• Intermediate experience working in Scrum / Agile environments
• Ability to analyze requirements and translate them into clear, structured test cases and User Stories
• Strong communication skills with Product Managers and cross-functional teams (Intermediate English or higher)
• Ability to mentor Junior QA Engineers (1–2 people) and review their work
   

AI & Modern QA Skills (Required)
 

• Practical use of AI tools in QA workflows (e.g. ChatGPT, GitHub Copilot) for:
• test case generation
• bug analysis and reproduction steps
• test data creation
• documentation and summarization
• Ability to create effective prompts for QA tasks (prompt engineering basics)
• Experience using AI to accelerate exploratory testing and risk analysis
• Understanding of limitations of AI-generated outputs (hallucinations, inconsistencies, false positives)
• Ability to validate AI-generated test cases and outputs against requirements
   

Nice to Haves
 

• Degree in Computer Science, Mathematics, or related technical field
• Experience with test automation tools and frameworks
• Familiarity with CI/CD pipelines and build/deployment processes
• Basic experience with cloud platforms (AWS, GCP, Azure)
• Experience with AI-powered testing tools
• Exposure to API testing of AI/LLM-based systems (e.g. OpenAI API)
• Understanding of test optimization using AI (self-healing tests, smart locators, flaky test detection)
• Awareness of basic evaluation concepts for AI systems (accuracy, precision/recall at a high level)
  
   

Benefits

• You will enjoy working in a flexible, Agile, and multinational environment to drive improvements to our customers’ solutions, design and develop new cloud services and software solutions. 
• Your skills and experience can be applied to build state of the art software products.  
• You will definitely gain access to continuous learning opportunities and ensure the constant expansion of your skill-sets through working with top global players in technology scene. 
• We provide you a wealth of opportunities to serve as an AWS domain expert and gain deep cross-industry expertise within our expanding customer portfolio

About Intent Solutions Group:
 

At Intent Solutions Group, we specialize in delivering cutting-edge software products and digital solutions across industries like Robotics, Healthcare, IoT, and Digital Media. As an AWS Consulting Partner, we transform ideas into scalable, future-ready solutions that drive meaningful outcomes. Our commitment to innovation, collaboration, and growth empowers our team to deliver exceptional results and push the boundaries of technology.
 

About the Client and Product:
 

Our client provides one of the world’s leading online video platforms, designed to power live streaming, online presentations, live conferences, events, tutorials, and training sessions. Leveraging cutting-edge browser-based video capture technologies, the platform can support thousands of simultaneous viewers during live events.
 

Built with advanced video pipeline technologies used by leading organizations like Amazon Video and Netflix, the platform encodes and streams millions of minutes of video content annually, making it a key player in the digital video space.


 About the Role:

We are seeking a Senior / Lead Quality Engineer to define and drive QA excellence across the product lifecycle.
This role is focused on establishing high-quality standards, improving QA maturity, and introducing modern, AI-driven testing approaches to optimize delivery speed and product reliability.
You will act as a key quality owner, working closely with product, engineering, and design teams to ensure scalable and robust QA practices. A strong focus is placed on innovation, including the use of Artificial Intelligence (AI) to enhance testing efficiency, coverage, and defect detection.
The ideal candidate is a hands-on QA leader who combines deep testing expertise with a forward-thinking mindset and is comfortable shaping QA strategy while actively contributing to execution.
 

Requirements

• 7+ years of experience in quality assurance with a proven track record of delivering high-quality software.
• Proficiency in manual and exploratory testing techniques and methodologies.
• Knowledge of Jenkins and Maven.
• Intermediate-level expertise with the Scrum process.
• Strong experience with Jira for tracking progress and updates.
• Understanding of cloud computing, with a focus on Amazon Web Services (AWS).
• Familiarity with AI-driven testing tools or methodologies, and a strong interest in applying AI to QA processes.
• Hands-on experience with test management tools (e.g., TestRail, Zephyr) and defect tracking systems (e.g., JIRA).
• Experience testing web and mobile applications, including cross-browser and cross-platform testing.
• Basic understanding of AI concepts, with a keen interest in innovation within QA processes.
• Upper-intermediate or higher English proficiency, with the ability to articulate technical concepts clearly.
  
  What’s the job?
  
   
• Define, implement, and maintain robust testing strategies that ensure high-quality product delivery.
• Create detailed test plans, test cases, and test scenarios for functional, regression, and exploratory testing.
• Conduct and document test runs for both positive and negative test cases, identifying and reporting defects.
• Track progress and updates in tools such as Jira/Confluence or similar.
• Collaborate closely with cross-functional teams, including product management, design, and development, to align on requirements and quality goals.
• Stay updated on QA best practices, tools, and AI-driven methodologies, sharing insights to drive continuous improvement.
• Mentor and guide junior QA engineers to foster a culture of learning and growth.
• Participate in, and occasionally lead, Scrum meetings and coordinate QA efforts.
• Act as a point of reference for team members to clarify functionality and quality expectations.
   

Benefits

We gladly offer:
 

• Work in a flexible, Agile, and multinational team where innovation and collaboration drive success.
• Leverage your skills and experience to develop state-of-the-art software products while expanding your expertise in cutting-edge technologies.
• Gain access to training and learning opportunities to grow your skillset and stay ahead in the ever-evolving tech landscape.
• Work with leading global clients across industries and become a domain expert in AWS and cloud-based solutions.
• Enjoy a modern office located in the city center, providing a dynamic and inspiring workspace.
• Benefit from the flexibility to work both remotely and on-site, allowing you to balance professional and personal commitments effectively.
   

We are hiring an execution-driven operator to work directly with the Head of Project and own delivery across high-impact, revenue-generating initiatives.

This is a hands-on role, not coordination or management.

You will build systems, drive projects end-to-end, and ensure nothing slips.

We measure two things: speed and quality.

Responsibilities:

Project execution

• Drive high-priority projects from brief → delivery
• Manage timelines, dependencies, and priorities across teams
• Track everything in motion and push work to completion

• Flag delays early and resolve blockers without escalation

   

Systems & SOPs

• Build and roll out SOPs for repeatable processes
• Create scalable operational frameworks
• Identify bottlenecks and fix them with systems (not manual workarounds)

• Own Notion as the central operations hub (structure, accuracy, visibility)

   

Execution support

• Translate priorities into clear plans with owners and deadlines
• Coordinate across teams to ensure alignment and follow-through
• Support growth, monetization, and automation initiatives
• Deliver concise research and actionable summaries

Documentation

• Maintain clear, usable process documentation

• Build a knowledge base that scales with the team

   

Requirements

• 4+ years in operations / project management / execution roles
• Strong Notion expertise (non-negotiable)
• Experience building and implementing SOPs across teams
• Ability to manage multiple high-priority projects without quality loss
• Understanding of marketing / growth operations

• English C1+

   

Nice to have

• Automation tools (Make, Zapier, etc.)
• Experience in media / affiliate / performance marketing

• Tools: ClickUp, Airtable, Google Sheets

   

Who this role is for

Someone who thrives in high-speed environments, takes full ownership, and builds systems that make execution faster and cleaner.

If you need structure, reminders, or slow pace - this role is not a fit.

What you get: 

• Multinational and intercultural experience
• Corporate library
• A world-class team to work with
• Growth opportunities
• Cutting-edge frameworks and technologies
• Competitive salary
• Common team activities (football, basketball, tennis, board games, and more)
• Bonuses according to the policy
• 21 paid vacation days & 14 paid sick leaves
• Work-life balance

Working environment:

• Cozy office in Warsaw available for you whenever you need it
• Coffee, tea, sweets, fruits, and more snacks
• Adequate teammates

 Interested?

We’re always on the lookout for passionate, driven, and curious people to join our team.

If that sounds like you, please apply with examples of:

• Systems or SOPs you built
• Projects you personally drove end-to-end

Position Summary: 

The Retailer Support Representative is responsible for providing comprehensive technical and operational support to retailer partners across multiple client programs. This role requires flexibility and adaptability as agents support various customer accounts and may be assigned to new client programs as the company grows.

Key Responsibilities: 

Agents in this role handle both incoming and outgoing communications to ensure complete issue resolution.

• First Point of Contact: Act as the primary support contact for retailer inquiries across all active client programs
• Kiosk Troubleshooting (Touchpoint Support): Diagnose and resolve device power issues, network connectivity problems, scanner/printer malfunctions, and payment device errors
• Loyalty Program Support: Address loyalty program issues and provide general app support to retailers
• Marathon POS Configuration Support: Provide basic setup guidance, verify configurations, and coordinate with the support team for complex POS requests
• CRM Ticket Management: Triage and respond to support inquiries, accurately documenting issue details, troubleshooting steps, and resolutions
• Knowledge Base Utilization: Apply macros, KB articles, and established troubleshooting flows to resolve common issues efficiently
• Guided Troubleshooting: Walk retailers through common fixes including kiosk reboots, connectivity checks (Wi-Fi/Ethernet/VPN), and app reinstall or settings verification
• Outgoing Communication: Proactively contact retailers and on-site personnel to gather additional information, verify issue resolution, and coordinate troubleshooting steps, or to reach the other aim defined by the project.
• Multi-Project Coverage: Provide support across all active client programs (currently Touchpoint and Marathon ARCO Rewards) with readiness to support new customers as onboarded
• Escalation Management: Escalate tickets appropriately to Platform Support, Engineering, or Hardware Ops when issues fall outside first-contact resolution scope
• L1 Escalation Handling: Receive and resolve escalated cases from Level 1 members support team, providing guidance and advanced troubleshooting
• Documentation Maintenance: Collaborate with internal teams to keep support documentation current and identify gaps in the knowledge base
• Continuous Learning: Participate in ongoing training to stay informed on product updates, configuration changes, and support processes

Qualifications: 

• 1+ year of experience in customer support, help desk, or technical troubleshooting roles 
• Familiarity with kiosk systems, POS hardware, or retail environments preferred 
• Basic understanding of network troubleshooting (Wi-Fi, Ethernet, VPN, static IP) 
• Ability to manage multiple cases at once while staying organized and responsive 
• Excellent communication skills — able to clearly explain solutions to both technical and non-technical users 
• Experience with Freshdesk, Jira, or similar ticketing tools is a plus 
• Exposure to MDM tools and payment hardware is helpful but not required 

Schedule: 

• Mon-Fri 9am-6pm ET