Jobs at Djinni

⭐️ About the company:

We are a product-based company operating primarily in the US market, with a strong focus on Amazon and multi-channel e-commerce (D2C, TikTok, and other digital platforms).

The company is currently in a growth and transformation stage, building a strong brand presence and scaling creative and performance-driven initiatives across all channels.

The team operates in a high-trust, no-micromanagement environment, with a strong focus on ownership, results, and cross-functional collaboration.

⭐️ About the role:

The Head of Creative Strategy & Brand Experience is a senior leadership role responsible for shaping and executing the brand’s creative vision across all channels, with Amazon as the primary
focus. This position ensures that every customer touchpoint, from product listings to content and campaigns, aligns with the company’s brand identity, business goals, and growth targets.

Reporting directly to the COO, the Head of Creative Strategy & Brand Experience oversees the entire creative department, and collaborates with Product Development and Sales Managers to
keep driving innovation, consistency, and measurable performance improvement across design, content, and brand experience initiatives.

⏰ Working Conditions:
Full-time, remote
Working hours: mandatory overlap 8 AM – 12 PM EST, remaining hours flexible
English is required (all internal communication is in English)

🧠 Requirements:

⚙️Skills:
● Mastery of creative software (Adobe Creative Suite, Figma, After Effects, DaVinci Resolve,Unreal Engine, etc.).
● Strong understanding of e-commerce ecosystems — especially Amazon Seller Central, D2C, and social commerce.
● Exceptional communication, leadership, and presentation skills.
● Data literacy — ability to translate performance metrics into creative strategy adjustments.
● Capable of managing teams of 6+ designers
● Ability to manage 15+ design projects simultaneously

🔍Experience:
● 5+ years in senior creative leadership
● Proven record of managing cross-functional creative teams and multi-channel brand campaigns.
● Experience overseeing brand transformations or major rebranding efforts.

🎨Creativity & Vision:
● Ability to combine artistic vision with analytical thinking to create high-impact, performance-driven content.
● Deep understanding of storytelling, customer psychology, and multi-platform engagement.

🏆Adaptability & Leadership:
● Resilient in fast-paced environments, able to pivot quickly with evolving market conditions.
● Demonstrated success in fostering a collaborative, accountable, and innovative creative culture.

🧩 Responsibilities:

🎯Strategic Leadership
● Define and execute a holistic creative and brand strategy aligned with company objectives, ensuring consistency and excellence across Amazon, D2C, TikTok, and all digital channels.
● Translate business goals into creative direction that drives engagement, brand affinity, and revenue growth.
● Partner closely with the CEO and cross-functional leaders to ensure creative initiatives align with broader organizational strategy.

🎨Creative Direction & Brand Experience
● Oversee concept-to-execution creative development across all touchpoints — from packaging and listings to video, motion, and experiential content.
● Ensure all creative work meets brand standards, reflects the company’s voice and tone, and resonates with target audiences.
● Foster a data-driven creative process that integrates customer insights, trends, and performance analytics into decision-making.

⚙️Operational Excellence
● Manage creative budgets, timelines, and resources to maximize efficiency and ROI.
● Lead and mentor the creative team — including designers, copywriters, and strategists — ensuring accountability and professional growth.
● Implement systems and workflows that promote collaboration, speed, and output quality across departments.

🚀Innovation & Continuous Improvement
● Stay ahead of industry trends, emerging technologies, and platform algorithms (especially Amazon) to inform creative innovation.
● Conduct A/B testing, creative polls, and performance reviews to continuously refine visual and messaging strategies.
● Introduce at least 2 new creative processes, tools, or automation improvements per quarter to enhance departmental efficiency.

🤝Cross-Department Collaboration
● Collaborate with Product Development, Marketing, PPC, and Brand Management teams to ensure seamless creative execution in product launches and campaigns.
● Provide creative leadership during new product development phases to ensure the brand experience is cohesive from inception through post-launch.

🛡️Compliance & Governance
● Ensure all creative assets meet Amazon’s and other marketplace content policies.

✅Maintain brand compliance and update creative playbooks quarterly.

📊 Results (Expected Accomplishments):

📈Performance Growth:
● Achieve measurable CTR and CVR improvements of Amazon SKUs within the first 12 months.
● Deliver creative updates that drive YoY growth in sales conversion from brand storefronts and listings.

🧩Brand Consistency & Recognition:
● Maintain 100% compliance with brand identity across all channels and product lines.
● Elevate the company’s brand presence, reflected in improved brand sentiment and repeat customer engagement metrics.

⚙️Operational Efficiency:
● Complete ≥95% of creative projects on or ahead of schedule.
● Reduce creative turnaround time within the first 6 months.
● Maintain project budgets within ±5% variance.
● Coordinate and launch over 150 Skus

🚀Innovation & Team Leadership:
● Launch ≥4 brand-wide creative campaigns annually.
● Institutionalize a quarterly creative performance review system.
● Develop and mentor a high-performing creative team, maintaining retention and satisfaction levels ≥90%.

💎Benefits:
🧘 Additional monthly budget (can be used for gym / health insurance)
🏖️ 27 days off annually (including local holidays)
🎁 Annual performance bonus
✈️ Company retreat — new joiners can participate
🚀 No micromanagement culture — strong focus on ownership and results

✨Join us if you’re excited to build, scale, and elevate a high-growth global brand where creativity directly drives business results

MyWorkDrive empowers enterprises with secure remote file sharing, enabling access to on-premises and cloud storage file servers via mapped drives, web browsers, or mobile clients - without the need for a VPN.

Position Overview

We are expanding our Support and QA teams and seeking a seasoned, remote IT professional/Systems Administrator to serve as a Level 3 Senior Support Engineer for enterprise customers. In this role, you will handle the most complex escalations, support hybrid identity and storage deployments, and ensure seamless integration between on-premises Windows/AD environments and Microsoft cloud services. 

You will combine mastery of Windows identity and Microsoft cloud (Entra ID, Azure Files/Blob, SharePoint, Graph, Intune, SAML) with a strong customer-first mindset—treating every customer issue as our problem to solve.  

Schedule

• Full-time, Monday to Friday 9 AM - 6 PM Pacific time, with flexibility for occasional off-hours support for critical incidents or maintenance windows.

Key Responsibilities

Customer Support & Troubleshooting

• Act as the senior escalation point for complex issues related to Active Directory, Entra ID (Azure AD), ADFS, SMB, Kerberos, NTLM, and Windows identity. 
• Assist IT Administrator customers with installation, configuration, and advanced troubleshooting of MyWorkDrive products in diverse Windows Server, Active Directory, and Azure environments. 
• Diagnose and resolve authentication and authorization issues involving Azure Files, Azure Blob, SharePoint, Enterprise Apps, SAML SSO, and Graph API permissions.  
• Understand unique client use cases and challenges to design solutions that ensure compatibility, performance, and security across hybrid environments. 
• Maintain detailed documentation of customer environments, troubleshooting steps, and resolutions in helpdesk and knowledge base systems.

Quality Assurance & Testing

• Build and manage test environments using Hyper-V, Azure, and representative customer configurations, including complex AD and Entra ID topologies. 
• Reproduce and isolate defects, perform rigorous QA testing, and file clear bug reports for development, including identity, SSO, and file access scenarios. 
• Validate fixes and new features related to Windows authentication (Kerberos/Interactive Logon), SAML, and Microsoft 365 integrations before general release.

Cross-Functional Collaboration

• Engage with a global customer base via email, helpdesk, and web meetings (Teams, Zoom) to resolve escalated issues and guide best practices. 
• Collaborate closely with engineering, product, and sales teams to manage critical support cases, drive continuous product improvements, and assist with pre-sales technical consultations as needed.

Customer Service Mindset

• Model a customer-first culture: your problem is our problem—no disdain, blame, or defensiveness toward customers.  
• Stay calm, empathetic, and solutions-focused in high-pressure situations, including outages and executive-level escalations. 
• Proactively set expectations, communicate clearly, and follow through on all commitments until resolution is fully confirmed by the customer.
• Consistently meets and strives to exceed defined SLAs for response and resolution times, ensuring customers feel prioritized and informed throughout the lifecycle of their requests.

Required Skills and Experience

Support and Communication

• Exceptional customer service skills, with a calm, empathetic, and solution-focused approach to every interaction. 
• Comfortable working with both highly technical administrators and non-native English speakers, adapting communication style accordingly (English proficiency: Upper-Intermediate or higher)
• Highly responsive, able to triage and prioritize critical issues such as service outages or security-impacting incidents. 
• Excellent written and verbal communication skills, including clear incident summaries, root cause explanations, and step-by-step remediation guidance.

Mindset

• Demonstrated ability to quickly learn and apply complex technical and theoretical information across identity, networking, and storage. 
• Strong sense of ownership: you drive issues to closure, collaborate proactively, and do not “throw problems over the wall.” 
• Entrepreneurial, self-directed, and comfortable working in a fast-moving, distributed team environment.

Extensive IT Background

• 10+ years of experience deploying and managing software in Windows Server/Active Directory and Azure environments. 
• 10+ years of hands-on experience in computer networking (TCP/IP, DNS, routing, firewalls, VPNs, load balancers, proxies).

Technical Mastery – Identity & Cloud

• Deep knowledge of Windows client and server OS, Active Directory, Group Policy, ADFS, and Windows authentication Kerberos, Delegation, Interactive Logo. 
• Mastery of Microsoft Entra ID (Azure AD) including Conditional Access, Enterprise App integrations, SAML/OIDC SSO, and application proxy scenarios.  
• Strong experience with Azure Files, Azure Blob Storage, SharePoint Online, and NTFS/SMB permissions in hybrid file-access architectures. 
• Hands-on experience configuring and troubleshooting SAML/SSO, including certificate management, claims rules, and federation with third-party IdPs. 
• Practical experience with Microsoft Graph API permissions, app registrations, and consent (delegated and application permissions) for enterprise apps. 
• Familiarity with Intune device management, compliance policies, and their interaction with Entra ID and Conditional Access.

Broader Technical Proficiency

• Experience with firewalls, security, switching, proxy/load balancing, Microsoft SQL, IIS, Office 365, and related enterprise tooling. 
• Familiarity with Android/iOS mobile devices, Azure File Storage, Active Directory Trusts, NTFS file sharing, Hyper-V, and SAML/SSO.

Education & Certification

• Bachelor’s degree in Computer Science, Information Systems, or related field (preferred).
• CompTIA, MCSE or related Microsoft certification (e.g., modern Microsoft 365/Azure certifications) preferred.

What We Offer

• Long-term collaboration with a globally trusted enterprise software company.
• Competitive compensation through a contractual cooperation model.
• Fully remote work arrangements.
• Opportunity to work with an experienced, international development team on a mature, enterprise-scale product.

We are building RailX — an AI-native B2B web marketplace for block train backhaul capacity on the Poland–Ukraine rail corridor. Built by United Multimodal Services LLC (Szczecin, Poland), a rail and multimodal logistics operator on the US–Poland–Ukraine corridor.

The platform lets block train operators post available return-leg capacity and cargo owners commit to it. The core interface is Rex — an AI agent powered by the Anthropic Claude API. Rex replaces all forms and search bars with expert conversation. 6 agents total at MVP.

We are looking for one senior developer (freelance or small team) to build the MVP. Contract: 6 months, fixed price €20,000–€35,000. Fully remote.

REQUIREMENTS:

— Proven Anthropic Claude API experience — you MUST provide a live product URL. Generic LLM or ChatGPT experience is not sufficient.

— Next.js (App Router)

— Supabase (auth, database, storage)

— Stripe (payments)

— Multi-agent architecture experience strongly preferred

— Senior level: able to own architecture decisions independently

NICE TO HAVE:

— Experience with logistics, marketplace, or B2B SaaS products

— Familiarity with the Vercel AI SDK

PRODUCT LANGUAGES: English, Polish, Ukrainian

HOW TO APPLY:

Apply directly via Djinni. In your application message, please include a live URL of a product you built using the Anthropic Claude API. Applications without this will not be considered.

PM: Sani Ezugbaia | Company: United Multimodal Services LLC, Szczecin, Poland

Help Build Technology That Saves Lives

Areti Health is a venture-funded Silicon Valley healthcare technology startup transforming how patients join clinical trials.

Using generative AI, we dramatically accelerate clinical trial enrollment for pharmaceutical, biotech, and medical device companies, helping life-saving therapies reach patients faster.

Our AI platform achieves up to 10x higher patient conversion rates compared to traditional human-driven recruitment. By automating outreach, answering patient questions, scheduling appointments, running pre-qualification questionnaires, and assisting with onboarding, we compress recruitment timelines from months to weeks.

We already work with some of the largest clinical research site networks in the United States and are an official partner of CRIO, one of the leading clinical trial management systems.

If you're excited about building real-world AI systems that impact healthcare, we'd love to talk.

About the Role

We’re looking for a Staff Software Engineer who will act as a technical leader and force multiplier across our engineering team.

This is not just a senior individual contributor role, you’ll help shape how we design systems, build software, and adopt AI-assisted development practices.

You’ll work primarily in Python, building systems that integrate large language models (LLMs) into real healthcare workflows used by clinical research organizations and patients.

Beyond shipping product, you'll help elevate the engineering quality bar, architecture, and development practices across the company.

What You’ll Do

• Design, build, and own core systems in our Python-based platform
• Develop and scale LLM-powered features integrated into healthcare workflows
• Lead technical direction for your domain, balancing speed, simplicity, and long-term maintainability
• Mentor engineers through code reviews, design discussions, and pairing
• Champion engineering best practices including:
  • testing
  • observability
  • documentation
  • CI/CD
    
     
• Pioneer the use of AI-assisted engineering tools across development workflows (coding, testing, documentation, and reviews)
• Collaborate with product, design, and clinical teams to translate complex healthcare requirements into reliable systems
• Identify improvements to engineering processes, tooling, and team workflows
• Contribute to hiring and evaluating engineering candidates

What We’re Looking For

• 8+ years of professional software engineering experience
• Deep proficiency in Python
• Strong system design and architecture skills, with experience building production systems at scale
• A track record of technical leadership through influence, mentoring engineers without formal management authority
• Experience working in remote, distributed engineering teams
• Curiosity and enthusiasm for AI-assisted software development
• Clear communication skills in written and spoken English
• A pragmatic mindset with a bias toward simplicity and shipping

Nice to Have

• Experience in healthcare, health-tech, or clinical research
• Familiarity with HIPAA, SOC 2, or other compliance frameworks
• Hands-on experience with LLMs, prompt engineering, or AI/ML model integrations
• Experience building AI-enabled production systems
  
   

What We Offer

• Competitive salary
• Paid holidays and vacation
• Remote work with a talented, mission-driven team
• The opportunity to work on cutting-edge generative AI applications in healthcare
   

Most importantly, you'll help build technology that accelerates clinical trials and saves lives.

If you're excited about building impactful AI systems and raising the engineering bar in a fast-moving startup, we'd love to meet you.

Job Description

5+ years of experience in software development, with a focus on C#, React, and .NET Core.
Strong knowledge of object-oriented programming, design patterns, and modern software architectures (e.g. serverless, microservices, containerized, etc.).
Proficiency in front-end development using React.js and modern JavaScript/TypeScript frameworks.
Experience with cloud platforms (e.g., Azure, AWS, or GCP). - Azure preferred
Experience with CI/CD pipelines, unit testing, and deployment automation tools.
Excellent problem-solving skills and ability to work in a fast-paced, agile environment.
Experience working with Azure DevOps for task tracking and code repository would be a plus.
Experience working with AI-based productivity tools would be a plus.
Experience with NextJS and Syncfusion UI component library would be a plus.

Job Responsibilities

• Perform as part of a team in designing, developing, and deploying high-quality applications using C#, React, and .NET Core working on one of the workstreams on the project in Healthcare domain.
• Design and deliver individual system modules and microservices.
• Conduct code reviews and support junior team members to ensure technical excellence and professional growth.

• Troubleshoot complex technical issues and optimize performance of applications.

   

Department/Project Description

Client is a leading global Contract Research Organization (CRO) that provides Phase I-IV clinical trial management, market access, and technology solutions with over 30 years of experience.

 We are looking for a Senior Data Engineer\ Data Analyst to join a global IT FinTech holding (PSP) that provides payment and fintech SaaS solutions focused on high-risk industries, with high transaction approval rates. The company provides access to a wide range of international payment methods, works with multiple jurisdictions, and supports merchants across global markets.

The  products -  Fintech  Saas solutions and platforms   (B2B)

Product Team:   Product Owner, Business Analyst, and technical cross-team 

Work format – remote, full-time

Conditions – competitive salary, flexible schedule, paid vacation and sick leave, career and financial growth, official employment, and a professional team

Requirements:            

• 3+ years of experience as a Data Engineer in fintech/payments/banking and other
• Strong SQL skills (complex queries, optimization)
• Hands-on experience with relational/analytical databases (e.g.,PostgreSQL, ClickHouse, BigQuery)
• Experience building ETL/ELT pipelines using dbt, Airbyte, Airflow, or similar tools
• Practical experience with Python for analytics (pandas, numpy)
• Knowledge of data modeling and data storage concepts (DWH)
• Experience implementing Continuous Integration (CI) in data projects
• Experience working with transactional/financial data
• Understanding of data pipeline orchestration and workflow management
• Understanding of A/B testing and basic statistics
• Ability to work with large datasets and build analytical solutions
• Strong communication skills, with the ability to explain complex insights to non-technical stakeholders 
• English - B1

Nice to have:

• Experience as a Data Analyst 
• Hands-on experience with Looker (preferred) or other BI tools
• Understanding of data pipeline design and optimization best practices
• Experience in fintech / PSP / acquiring 
• Experience in fraud analytics
• Experience with Kafka or streaming systems
• Understanding of PCI DSS / GDPR

Responsibilities:

• Build and maintain a DWH for transactional data
• Develop and optimize ETL/ELT pipelines (dbt / Airflow / scripts)
• Design and maintain data models (fact/dimension tables)
• Ensure data quality, monitoring, and performance optimization
• Integrate data from multiple sources (PSPs, APIs, internal systems)
• Analyze key business metrics (approval/decline rates, chargebacks, refunds, PSP performance)
• Build and maintain dashboards (Metabase / Tableau or similar tools)
• Run and analyze A/B tests and product experiments
• Deliver actionable insights for product and leadership teams
• Analyze payment routing efficiency
• Identify fraud patterns (velocity, geo, BIN analysis)
• Propose improvements to routing logic
• Translate business requirements into data solutions
• Communicate insights to non-technical stakeholders

ZBL is an international EdTech product company that builds, launches, and scales proprietary education brands in the Health & Fitness niche, powered by global influencers and performance marketing. We operate as a full-cycle model: from idea and product development to marketing, analytics, and operations — fully in-house.

Key Responsibilities:

• Plan, launch, and manage Meta (Facebook & Instagram) ad campaigns for multiple products and audiences.
• Conduct audience research, targeting, and segmentation to maximize ad performance.
• Monitor, analyze, and optimize campaigns to achieve KPIs (ROAS, CTR, CPA, etc.).
• Create, test, and iterate ad creatives, copy, and formats for maximum engagement.
• Manage ad budgets and bidding strategies to ensure cost-efficient campaigns.
• Prepare regular performance reports with actionable insights for the marketing team.
• Stay updated with Meta Ads Manager features, trends, and best practices.
• Collaborate with designers, copywriters, and marketing teams to ensure campaigns align with brand goals.

Requirements:

• Proven experience managing Meta Ads campaigns with measurable results.
• Strong analytical skills and experience using data to optimize campaigns.
• Knowledge of audience research, targeting, and ad segmentation.
• Experience with ad creative testing, copywriting, and A/B testing.
• Familiarity with ad budget management and bidding strategies.
• Excellent communication and collaboration skills.
• Ability to work independently and meet deadlines in a fast-paced environment.

Benefits:

• Health First: Free access to all our fitness products to stay in peak shape.
• Performance Rewards: Transparent bonus system, corporate English lessons, and rewards for outstanding achievements.
• Remote Culture: 100% remote work within a team of growth-oriented professionals.

ZBL Company is an international online fitness school that develops and scales educational products for a global audience. We operate in the EdTech sector, launching online programs in fitness, sports, and related niches.

We are currently looking for an Email Marketing Specialist to plan, launch, and optimize email campaigns with a strong focus on user acquisition, retention, and conversion.

Key Responsibilities:

• Hands-on experience with email marketing platforms (e.g., Sendpulse, Mailchimp, Hubspot, etc.)

 • Build and maintain email automations and strategic customer journeys.

Solid understanding of customer lifecycle communication and behavioral targeting

Strong marketing copywriting skills in English (Upper-intermediate level or higher)

Comfortable using AI tools, email editors, or basic HTML/CSS to create and modify templates

Analytical mindset with the ability to track, evaluate, and improve campaign performance

 • Prepare data-driven reports and provide actionable insights.

Nice to have:

 • Basic knowledge of HTML for email.

 • Experience with subscription-based products or EdTech projects.

Why ZBL Company?

• Professional Growth: Deep immersion into business processes and opportunities for career advancement.
• Performance-Based Salary: Regular reviews aligned with your professional development.
• Dynamic Team: Work in an environment that values system-thinking and proactivity.
• Internal Mobility: Opportunities for vertical growth and internal transitions.
• Remote Work: Monday–Friday, 11:00 AM – 8:00 PM (GMT+2).

We're looking for a Senior Java Engineer with VoIP experience to join a dedicated product team building real-time communication systems for an international client. You'll own backend architecture, work closely with mobile and frontend teams, and ship features that handle voice, video, and signaling at scale.
 

Requirements:

• 5+ years of backend development with Java (Spring / Spring Boot)
• Strong experience with WebRTC protocols and architecture
• VoIP / SIP / RTP / signaling servers
• Experience integrating backend systems with iOS and Android applications
• Real-time data streaming, distributed systems, microservices architecture
• Cloud platforms (AWS / GCP / Azure)
• Kafka, WebSockets, REST APIs
• PostgreSQL / MySQL
• English: B2+ (daily communication with the product team)
   

Nice to have:

• Twilio / Agora / Vonage / similar RTC platforms
• Media servers (Kurento, Janus, FreeSWITCH, Asterisk)
• AI/voice processing, speech analytics
• Background in telecom or communication products
   

What you'll do:

• Design and develop high-performance backend services using Java (Spring Boot)
• Build and maintain real-time communication systems (WebRTC, VoIP, SIP)
• Integrate backend systems with mobile applications (iOS & Android)
• Work with streaming, signaling, and media servers
• Ensure low-latency, high-availability architecture
• Collaborate with cross-functional teams (mobile, frontend, DevOps)
• Optimize system performance, scalability, and reliability
   

We offer:

• Full remote
• Location: Armenia, Poland, Ukraine, Eastern Europe
• Paid vacation and sick leave
• Competitive rate
• Direct communication, no bureaucracy
• Long-term engagement on a dedicated product team

We are looking for a Middle DevOps Engineer to join our team. This role focuses on building foundational skills in cloud infrastructure, automation, and DevOps practices while contributing to team initiatives and improving developer experience. 

Responsibilities:

• Assist in building and maintaining infrastructure services supporting multiple development teams. 
• Contribute to Infrastructure as Code (IaC) implementations using established patterns and tooling. 
• Support the operation and optimization of AWS cloud infrastructure for performance and reliability. 
• Work with development teams to help integrate services and resolve operational issues.
• Participate in on-call rotations with support from senior engineers. 
• Monitor systems and assist in troubleshooting infrastructure, networking, and application issues. 
• Follow and help implement best practices for system reliability, security, and performance. 
• Document systems, processes, and changes to improve team knowledge sharing. 

Requirements:

• 2–3 years of experience in platform engineering, DevOps, SRE, or a related field. 
• Proficiency in at least one programming language. 
• Experience working with at least one Infrastructure as Code tool (e.g., Terraform, CloudFormation). 
• Familiarity with AWS and core services such as EC2, S3, and VPC.
• Foundational Linux knowledge, including basic networking and system operations.
• Exposure to monitoring and debugging systems in production environments.
• Understanding of basic networking concepts (DNS, HTTP/S, load balancing).
• Strong willingness to learn and develop skills in cloud infrastructure and distributed systems. 
• Good communication skills and ability to work collaboratively within a team.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

ArboStar is the leading all-in-one business management platform servicing clients in the green industry such as landscaping, tree care, lawn care and more, across the globe. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction. With a dynamic and fast-growing team of 80+ professionals, ArboStar is committed to delivering exceptional products and services that help our clients succeed.

Why ArboStar? At ArboStar, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the green industry with innovative technology and outstanding service.

As part of our Customer Success team, you’ll play a vital role in ensuring our clients get full value from Arbostar from onboarding and adoption to expansion and renewal.

Key Responsibilities:

• Own the client relationship post-sale, guiding SMB and VIP customers through training and ongoing success;
• Proactively manage a portfolio of customer accounts, ensuring strong adoption, health, and retention;
• Lead day-to-day communication with clients via email, phone calls, and our ticketing system to ensure timely responses and proactive support;
• Conduct quarterly business reviews (QBRs) with key accounts to highlight ROI, identify opportunities, and gather feedback;
• Partner with Sales and Product to drive upsell/cross-sell opportunities and capture client insights;
• Monitor customer health scores, usage trends, and support activity to detect early signs of risk or growth potential;
• Coordinate with Support and Product teams to resolve escalations and advocate for client needs;
• Maintain accurate records of account activity, notes, and tasks in the CRM (Pipedrive, PandaDoc, Google sheets).
   

Requirements:

• 2+ years in Customer Success, Account Management, Sales or a client-facing SaaS role (experience with SMBs is a plus);
• Strong understanding of customer lifecycle, onboarding, and retention best practices;
• Exceptional communication and relationship-building skills;
• Comfortable managing multiple accounts (100+) with varying levels of complexity;
• Experience with tools like Pipedrive, Salesforce, Zendesk or similar CRM/CX platforms;
• Problem-solving mindset and a passion for delivering value to customers;
• Ability to explain software features in a clear, engaging, and practical way;
• Advanced English proficiency (C1 level or higher) — both written and spoken — is required for effective client communication;
• Knowledge of SaaS metrics (NRR, churn, adoption, NPS, etc.).
   

What We Offer:

• Work schedule: 9:00 AM – 5:00 PM (EST);
• 10 paid vacation leaves per year;
• A paid day off on your birthday or special day;
• Only remote work;
• Opportunity to work in the green industry, helping to make our planet greener;
• Supportive, remote-first culture focused on growth and impact.

Tieto Tech Consulting, is looking for a highly skilled and motivated Senior DevOps Engineer (OpenShift, On-Prem), a professional who will join a project within a Telecom Team for our respectful client BICS.

Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching through the globe! Grow your expertise through interacting with A-level mobile carriers from all over the world. Get your hands on the vast network with on land, underwater, and space points of presence.Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth! TietoEvry-BICS team has been growing since 2010… and we are looking forward to grow with you!

• Develop your telecom expertise in diverse portfolio of BICS products, including Voice, Cloud, Signaling, LTE, IoT, etc.
• Enjoy unmatched growth opportunities with BICS vast network and customers around the world.
• Become a part of the international 24/7, follow-the-sun telecom team with presence from Brazil to Singapore.

Tietoevry - BICS team has been growing since 2010… and we are looking forward to growing with you!

Areas of Responsibility

• Engage with business stakeholders to gather requirements and design solutions that align with engineering standards and support business needs. 
• Design, implement, and manage Red Hat OpenShift clusters in on-premises (physical and virtualised) environments. 
• Take ownership of systems engineering projects related to OpenShift infrastructure. 
• Collaborate with development teams to containerize applications and optimize deployment and release workflows. 
• Build and maintain CI/CD pipelines using OpenShift and associated DevOps tools. 
• Automate operational and deployment tasks using Ansible and other scripting tools. 
• Perform patching and upgrades of OpenShift clusters, ArgoCD, GitLab CI, and related components in compliance with change-management procedures. 
• Design, implement, and maintain backup, disaster recovery, and redundancy strategies. 
• Participate in on-call / standby rotation to support critical platform and infrastructure services and ensure service continuity. 
• Support daily operations including trend analysis, root cause analysis, monitoring, troubleshooting, and resolution of platform issues to ensure high availability and reliability. 
• Implement and enforce security best practices, including RBAC, vulnerability management, and compliance controls. 
• Improve alerting, monitoring, and observability capabilities across OpenShift and related systems. 
• When OpenShift-related workload is limited, perform general system administration activities, including Linux server administration, infrastructure maintenance, and support of data center services as part of the infrastructure team. 
• Produce and maintain up-to-date documentation, including architecture diagrams, operational procedures, and runbooks. 
• Provide knowledge transfer, mentoring, and training to colleagues on OpenShift, GitLab, and related infrastructure technologies. 

Qualifications

• 5+ years of relevant professional experience or equivalent certifications (including Red Hat OpenShift), with at least 5 years in IT infrastructure or platform engineering.
• Proven hands-on experience deploying, operating, and maintaining OpenShift / Kubernetes platforms in enterprise or on-premise environments.
• Strong experience with CI/CD pipelines, particularly using GitLab CI and/or Jenkins.
• Solid background in Linux system administration, especially Red Hat Enterprise Linux (RHEL), including design and maintenance of enterprise Linux infrastructure.
• Practical experience with infrastructure automation using Ansible or similar tools.
• Scripting skills using Bash and/or Python for automation and operational tasks.
• Experience with GitOps practices and tools such as ArgoCD or Flux.
• Ability to document architectures, configurations, and standards, and to develop and maintain SOPs and technical documentation.
• Upper-intermediate level of English (both spoken and written).

Will be an advantage

• Bachelor’s degree in IT, Engineering or Computer Science.
• Familiarity with Infrastructure as Code tools such as Terraform is a plus.
• Experience working with virtualization platforms (e.g., VMware) is an advantage.
• Knowledge of ITIL Service Operations principles. 
• Experience with ArgoCD, monitoring/observability stacks (Prometheus, Grafana, etc.), or disaster recovery tooling (optional but valuable). 

Personality & Soft Skills

• Solution-oriented mindset. 
• Strong analytical and technical problem-solving abilities. 
• Ability to work autonomously with minimal guidance, operate at multiple levels of abstraction, and handle ambiguity effectively. 
• Ability to understand business drivers, stakeholder expectations, and translate them into technical solutions. 
• Ability to balance strategic considerations with operational practicality. 
• Excellent communication and collaboration skills; capable of influencing, guiding, and leading distributed technical teams. 
• Ability to produce high-quality architectural documentation and visual design diagrams (e.g., Visio). 
• Passionate about technology and its impact on business outcomes. 
• Highly motivated team player with a “can-do” attitude, dedication, transparency, and integrity. 
• Comfortable working in a multicultural, international environment. 

Additional Information

Tieto Tech Consulting, is looking for a highly skilled and motivated Middle DevOps Engineer (OpenShift, On-Prem), a professional who will join a project within a Telecom Team for our respectful client BICS.

Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching through the globe! Grow your expertise through interacting with A-level mobile carriers from all over the world. Get your hands on the vast network with on land, underwater, and space points of presence.Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth! TietoEvry-BICS team has been growing since 2010… and we are looking forward to grow with you!

• Develop your telecom expertise in diverse portfolio of BICS products, including Voice, Cloud, Signaling, LTE, IoT, etc.
• Enjoy unmatched growth opportunities with BICS vast network and customers around the world.
• Become a part of the international 24/7, follow-the-sun telecom team with presence from Brazil to Singapore.

Tietoevry - BICS team has been growing since 2010… and we are looking forward to growing with you!

Areas of Responsibility

• Engage with business stakeholders to gather requirements and design solutions that align with engineering standards and support business needs. 
• Design, implement, and manage Red Hat OpenShift clusters in on-premises (physical and virtualised) environments. 
• Take ownership of systems engineering projects related to OpenShift infrastructure. 
• Collaborate with development teams to containerize applications and optimize deployment and release workflows. 
• Build and maintain CI/CD pipelines using OpenShift and associated DevOps tools. 
• Automate operational and deployment tasks using Ansible and other scripting tools. 
• Perform patching and upgrades of OpenShift clusters, ArgoCD, GitLab CI, and related components in compliance with change-management procedures. 
• Design, implement, and maintain backup, disaster recovery, and redundancy strategies. 
• Participate in on-call / standby rotation to support critical platform and infrastructure services and ensure service continuity. 
• Support daily operations including trend analysis, root cause analysis, monitoring, troubleshooting, and resolution of platform issues to ensure high availability and reliability. 
• Implement and enforce security best practices, including RBAC, vulnerability management, and compliance controls. 
• Improve alerting, monitoring, and observability capabilities across OpenShift and related systems. 
• When OpenShift-related workload is limited, perform general system administration activities, including Linux server administration, infrastructure maintenance, and support of data center services as part of the infrastructure team. 
• Produce and maintain up-to-date documentation, including architecture diagrams, operational procedures, and runbooks. 
• Provide knowledge transfer, mentoring, and training to colleagues on OpenShift, GitLab, and related infrastructure technologies. 

Qualifications

• 3+ years of relevant professional experience or equivalent certifications (including Red Hat OpenShift), with at least 4 years in IT infrastructure or platform engineering.
• Proven hands-on experience deploying, operating, and maintaining OpenShift / Kubernetes platforms in enterprise or on-premise environments.
• Strong experience with CI/CD pipelines, particularly using GitLab CI and/or Jenkins.
• Solid background in Linux system administration, especially Red Hat Enterprise Linux (RHEL), including design and maintenance of enterprise Linux infrastructure.
• Practical experience with infrastructure automation using Ansible or similar tools.
• Scripting skills using Bash and/or Python for automation and operational tasks.
• Experience with GitOps practices and tools such as ArgoCD or Flux.
• Ability to document architectures, configurations, and standards, and to develop and maintain SOPs and technical documentation.
• Upper-intermediate level of English (both spoken and written).

Will be an advantage

• Bachelor’s degree in IT, Engineering or Computer Science.
• Familiarity with Infrastructure as Code tools such as Terraform is a plus.
• Experience working with virtualization platforms (e.g., VMware) is an advantage.
• Knowledge of ITIL Service Operations principles. 
• Experience with ArgoCD, monitoring/observability stacks (Prometheus, Grafana, etc.), or disaster recovery tooling (optional but valuable). 

Personality & Soft Skills

• Solution-oriented mindset. 
• Strong analytical and technical problem-solving abilities. 
• Ability to work autonomously with minimal guidance, operate at multiple levels of abstraction, and handle ambiguity effectively. 
• Ability to understand business drivers, stakeholder expectations, and translate them into technical solutions. 
• Ability to balance strategic considerations with operational practicality. 
• Excellent communication and collaboration skills; capable of influencing, guiding, and leading distributed technical teams. 
• Ability to produce high-quality architectural documentation and visual design diagrams (e.g., Visio). 
• Passionate about technology and its impact on business outcomes. 
• Highly motivated team player with a “can-do” attitude, dedication, transparency, and integrity. 
• Comfortable working in a multicultural, international environment. 

Our client is a company that is one of the prominent providers of unique online slot games based in Spain. With a team of more than 20 developers, designers, and marketers, they are dedicated to creating innovative and captivating slot games. The game development project is designed to appeal to a wide audience of players worldwide.

Your maim responsibilities will be:

• Create 2D concepts for characters, environments, objects, symbols, UI elements, and atmospheric scenes for slot games.
• Ability to proceed with idea and given art style  from Production team (could be either references or some basic assets as Backgrounds/characters or few symbols)
• Prototype visual ideas at the early stages of development.
• Be able to complete project from basic idea to fully finalised slot game (no need in manual rendering, only using AI)
• Produce a huge variety of ideas for symbols, characters, backgrounds etc using AI.
• Deliver high-quality final art ready for cut/animation
• Work closely with Art Lead.

• Bring fresh ideas and suggest themes, trends, and visual solutions for future games

   

Requirements

• 2+ years of experience in iGaming industry.
• Strong portfolio with examples of character concepts, environments, and other assets for slot games.
• Solid understanding of composition, lighting, color, stylization, materials, and various art styles/rendering approaches.
• Ability to quickly generate creative ideas using AI tools (ideally Nanobanana).
• Ability to adapt to the project’s visual style.
• Experience with, or readiness to work across, a wide range of art styles.
• Proficiency in Photoshop.
• Proficiency with AI tools such as Nanobanana Pro and ChatGPT; experience with Midjourney, Stable Diffusion, and other AI tools will be a plus.

Benefits

• Engage in a unique international web project, gaining valuable experience.
• 20 vacation days and 5 sick days yearly
• Flexible start to the workday
• Experience a dynamic work environment that avoids monotony.
• Opportunities for professional growth and advancement.

We are looking for a strong Technical Product Manager with deep hands-on expertise in payment processing for mobile subscription businesses.

This role is for someone who truly understands the full payments lifecycle behind recurring billing: card onboarding and binding, authorization flows, decline recovery, chargebacks, fraud patterns, subscription payment routing, merchant setups, PSP/acquirer differences, and payment performance optimization.

You should be the kind of person who has already worked closely with mobile subscription products and knows where revenue is lost, why chargeback rates grow, how payment funnels break, and what can be improved technically and operationally.

What you will do

• Analyze payment flows for mobile subscription merchants
• Identify bottlenecks in approval rates, card binding, recurring charges, retries, and recoveries
• Work on chargeback-related logic, risk factors, and reduction strategies
• Compare payment performance across providers, setups, and processing approaches
• Help shape products/services around payment analytics, payment optimization, and chargeback reduction
• Translate business needs into technical requirements for internal teams and partners
• Communicate with PSPs, acquirers, processors, and merchants when needed

What we expect

• Strong product management background in payments, ideally for mobile subscriptions / recurring billing / app monetization
• Deep understanding of chargebacks, dispute drivers, friendly fraud, monitoring thresholds, and operational pain points
• Solid knowledge of card binding / tokenization / vaulting / recurring billing mechanics
• Strong grasp of payment funnels: authorization, routing, retries, soft/hard declines, MID-level issues, and processor behavior
• Ability to speak both business and technical language
• Comfortable working with payment data, metrics, and performance analysis
• English — professional working proficiency

Nice to have

• Experience with subscription-based mobile products, direct response, or high-volume card processing
• Experience working with multiple PSPs/acquirers
• Understanding of risk, fraud, and retention mechanics in subscription businesses

We are looking for a pragmatic, sharp, highly knowledgeable person who has already “been in the trenches” of subscription payments and can quickly see where the real issues and opportunities are.