Jobs at Djinni

At Natural Links, we help businesses scale online visibility through technical SEO, high-quality content, crowd marketing, and link building. We value transparent processes, developer-style workflows for content, and measurable outcomes.
Our clients trust us to deliver growth, and the SDR role is critical to opening those first doors that lead to long-term partnerships.

Why This Role Matters    

As an Outbound SDR, you’ll be the first point of contact for potential clients — researching, reaching out, and qualifying leads that match our ICP. Your work will directly fuel our sales pipeline and create opportunities for our SEO specialists to demonstrate value.
Every sequence you write, every conversation you start, and every opportunity you pass on will contribute to Natural Links’ reputation as a trusted partner in SEO and digital growth. If you thrive on hunting for new business, turning cold outreach into warm conversations, and scaling systems that drive growth, this role is for you.

    Key Responsibilities
 

• Build targeted prospect lists aligned with our ICP (via LinkedIn, databases, web research, conferences, etc.).
• Initiate contact with prospects via email, LinkedIn, and other outbound channels to introduce Natural Links’ services.
• Pre-qualify leads and ensure strong alignment before handing them to the sales team.
• Write and optimize high-quality, unique sequences that resonate with our target audience.
• Develop a strong understanding of our SEO and content services to communicate clear value propositions.
• Maintain accurate lead and activity data in our CRM (Pipedrive).
• Collaborate with the sales team to ensure smooth lead handover.
• Research and test new outbound channels to expand outreach efforts.
• Stay updated on SEO, digital marketing, and outbound trends to identify new business opportunities.
• Consistently aim to exceed individual and team targets.

  Qualifications
 
 

• Proven experience in lead generation / outbound sales (experience with high-risk industries is a strong plus).
• Basic understanding of digital marketing and sales processes.
• Strong command of English (Intermediate+).
• Excellent communication and interpersonal skills.
• Familiarity with LinkedIn, Snov.io, Apollo, Reply.io, Clay, LinkedHelper, Waalaxy (or similar).
• Experience with CRMs (Pipedrive, Hubspot, Salesforce).
• High level of self-motivation, persistence, and attention to detail.
• Ability to work independently as well as within a team.
• Fast learner, especially with new digital tools and workflows.

     
  Nice to have
 
 

• Background in SaaS, Affiliate, or IT sales
• Familiarity with GTM strategies and marketing funnels
• Negotiation / closing skills (though your main focus will be top-of-funnel SDR work)

 What we offer
 
 

• Remote-first culture with an international team
• Flexible schedule + transparent KPIs
• 30 business days of paid off
• The opportunity to directly influence company growth.
   

Innoware is a leading IT consulting company, Microsoft Solutions Partner, certified in cyber and information security (ISO/IEC 27001). We help businesses enhance operational efficiency and ensure data security by implementing Microsoft ERP and CRM systems, Power Platform solutions, and delivering secure cloud IT infrastructure.

For almost 25 years our team has successfully completed more than 500 projects in Ukraine and across 17 other countries. Our clients include well-known companies such as Ciklum, Deloitte, Datagroup, OKKO, KERNEL, Metinvest, the American Chamber of Commerce in Ukraine (ACC), SOS Children's Villages, and many other valued partners.

We are looking for a Systems Engineer with hands-on experience in Microsoft Cloud Solutions and a strong interest in further developing expertise in this area.

Key stack:

• Cloud Solutions: Microsoft Azure, Microsoft 365.
• Server products: Windows Server, SQL Server.
• Automation: programming in PowerShell.

Key tasks

External/client tasks:

• Participating in projects of implementation, configuration, upgrades of Microsoft cloud services and server software – developing and implementing solutions in accordance with clients' business needs and the functionality of Microsoft solutions. The main geography of clients is Ukraine and the EU.
• Participating in meetings with clients, presenting and discussing solution options.
• Maintaining and supporting client infrastructure.
• Participating in writing project documentation and technical specifications.

Internal support (in different periods it takes from 30 to 50% of the time):

• Maintaining the internal IT infrastructure.
• Implementing technical solutions based on security best practice; supporting and maintaining compliance with ISO 27001.
• Conducting IT onboarding and offboarding of colleagues, including preparation of office equipment.

Training and certification: with us, you'll learn the latest versions of Microsoft cloud services and get the correspondent international certification.

Qualification:

• At least 2 years of experience at an engineering position – Systems Engineer, Data Engineer, System Administrator, etc.
• Experience with Microsoft on-premises and hybrid infrastructure: Windows Server, Active Directory DS, Exchange Server, IIS, RDS, GPO, SQL Server.
• Experience in administering Microsoft 365 and Microsoft Azure (SharePoint Online, Exchange Online, Teams, Microsoft Defender, Intune, Azure VM services, Azure VPN, Azure AD Connect, etc.).
• PowerShell programming skills.
• Understanding of basic information network technologies: DNS, DHCP, VPN, IP stack.
• Experience in ensuring the security of IT infrastructure.
• Experience in automating administrative tasks.
• Ability to process and close technical requests from users.
• Experience in writing technical documentation.
• English: Intermediate / B1 or higher, including spoken; fluency in Ukrainian.
• University degree (technical or IT).
• Experience or understanding of the basics of Power Automate and Azure Automation.
• Python and/or JS programming skills.
• Microsoft certificates.

Nice to have, but not a mandatory requirement: 

Soft skills: responsibility, consistency, initiative, interest in professional development.

We offer you:

• Conditions for professional development and training.
• Microsoft certification at the company's expense.
• Various and challenging tasks, including non-standard and new ones even for us.
• Work with solutions from the leading international vendor – Microsoft.
• Participation in ensuring compliance with ISO 27001 together with the Information Security Manager and other teammates.
• Our values and corporate culture: Innoware is an environment of open, professional communication, teamwork, honest relationships, and mutual trust. We support each other in both work and life. We hold a pro-Ukrainian stance, have not worked with russian companies since 2014, and actively support the Armed Forces of Ukraine.

Working conditions:

• Full remote format with the opportunity to work and meet with colleagues at Innoware’s Kyiv office – we’ll be happy to see you whenever you choose to come.
• Everything for work-life balance: paid vacation and sick leave (we know it’s obvious, but we want you to be sure), additional days off for selected public holidays. We’re dedicated to our work, but we also take time to rest 😉.
• Permanent full-time contract.
• Competitive remuneration, revised according to your performance.

If you are motivated to grow and develop in cloud technologies, we invite you to apply with your detailed CV in Ukrainian or English. We’ll contact you if the information in the CV meets the qualification requirements.

Join us, develop your skills and implement projects together with the experienced Innoware team! 

Find out more about Innoware: https://innoware.com/about/ 

Discover more Innoware vacancies: https://innoware.com/career/ 

Join us as a Partnership Manager!

We are currently seeking an experienced individual to foster and manage our company's partnerships. If you have a strategic mindset, thrive in collaborative settings, and possess a proven history of partnership management in fintech, we would love for you to be a part of our team.

Experience in fintech, crypto, or finance is required.

Requirements:

• Minimum 3 years of partnership management experience, with at least 1 year in fintech
• Proven experience attending and working at industry conferences, including partner prospecting and lead generation
• Excellent communication and negotiation skills – ability to articulate value propositions and establish clear partnership terms
• Analytical skills for partner identification and collaboration opportunities
• Capability to develop and implement motivational programs for partners
•  

Responsibilities:

• Identify potential partners, focusing on high-potential market segments
• Develop attractive cooperation terms for partners, including commissions and bonuses
• Organize meetings, negotiations, and presentations to establish clear cooperation terms
• Implement motivational programs to stimulate partner activity and client acquisition
• Participate in industry events and conferences to expand the partner network and promote our company
• Monitor markets for new trends, opportunities, and competitors
•  

We offer:

• Full-time remote work
• Competitive salary and motivation system
• Opportunities for professional growth
• Dynamic team environment
• Participation in improving sales processes
• Corporate training and payment for individual training
• Medical insurance

About the Company

An ambitious SBSB FinTech Lawyers company that combines advanced financial technology and legal knowledge is looking for a Senior Sales Manager!

We help clients navigate the complex world of finance and law by providing innovative solutions in leading industries.

This role combines sales team supervision (60%) with personal sales (40%).

We are looking for a sales leader, not just a strong individual contributor — someone who can manage people, processes, and results while actively participating in strategic sales.

Key Responsibilities

1. Sales Team Management (≈60%)

- Supervise and manage the sales team: goal setting, KPI control, and performance tracking.
Ensure high-quality lead handling, client communication, and deal execution.

- Own and manage the sales pipeline in CRM: data quality, deal stages, forecasting, and bottleneck analysis.

- Analyze the sales funnel (Lead → Deal), conversion rates, and lost deals.

- Onboard, train, mentor, and support junior and middle sales managers.

- Conduct regular 1:1s, call and deal reviews, and quality control sessions.

- Participate in building and improving sales processes, scripts, playbooks, and standards.

- Prepare regular reports and sales forecasts (monthly / quarterly).

2. Personal Sales & Business Development (≈40%)

- Personally attract new B2B clients, focusing on complex and high-value deals.

- Initiate first contact via cold outreach, LinkedIn, partnerships, and networking.

- Lead negotiations, meetings, and presentations together with the company’s lawyers.
Close complex deals involving multiple decision-makers.

- Build and maintain long-term relationships with key and top-tier clients.

- Represent the company at industry events, conferences, and business meetings.
- Actively use LinkedIn for lead generation, content, and personal branding.

Requirements

- 3+ years proven experience in B2B sales.

- 1+ years proven experience team management .
Mandatory experience in managing or supervising a sales team.
- Strong hands-on experience with CRM systems (pipeline management, analytics, reporting).

- Excellent negotiation and closing skills for complex B2B deals.

- Solid understanding of sales scaling: processes, people, and analytics.

- English level: B2+ (spoken and written).

- Experience in FinTech, Legal, Crypto, or Financial Services is a strong advantage.
- Leadership mindset, structured thinking, ownership, and result-oriented approach.

What We Offer

- Fully remote work format

- Competitive compensation: fixed salary + performance-based bonus (linked to team and personal results).
- Clear horizontal and vertical growth opportunities.

- Access to internal training and development programs.

- Comprehensive health insurance.

 

Profisea is a boutique DevOps and Cloud company — AWS Premier Partner specializing in Cloud Architecture, DevOps, DevSecOps and FinOps.

We are looking for a Customer Success Manager who will work closely with clients using the Uniskai platform, helping them get the most value from the product and ensuring a great customer experience.

This role is perfect for someone who enjoys communicating with people, solving problems, and learning about cloud technologies.

We are open to junior candidates and applicants without prior experience who are motivated to learn and grow in the cloud and DevOps environment.
 

What you will do:

Communicate regularly with clients using the Uniskai platform.

Check if clients are satisfied with the platform and help them use its features effectively.

Collect customer feedback about the product and user experience.

Help clients discover and use platform features and services.

Identify issues or improvement opportunities and share them with internal teams.

Coordinate technical support when needed.

Organize calls or meetings with DevOps or development teams if technical assistance is required.

Track client requests and ensure follow-up.

What we expect:

English — Fluent.

Strong communication skills and client-oriented mindset.

Good organizational skills and attention to detail.

Ability to work with multiple tasks.

Interest in technology, cloud or DevOps will be a plus.

Experience with SaaS platforms, customer support or project coordination will be a plus but not required.
 

What we offer:

Opportunity to be part of a growing company and to grow with us

Being at the forefront of the DevOps and Cloud services industry

Great compensation and commission

Professional working environment where you will be an essential member of our team

Cowchain blockchain development company is actively looking for Technical Lead to join our development team.
Cowchain have successfully completed 150+ projects mainly on EVM-based blockchains such as Ethereum, Polygon, Arbitrum, Base including Coinmarketcap leaders with 180M+ total capitalization and 20M+ daily trading volume in Move2Earn, Play2Earn and DeFi industries.

Who we are?
We’re at the core of fintech innovation, building a decentralized financial ecosystem that merges traditional banking with blockchain and AI. Our mission is to make wealth accessible to all through products like hybrid card-crypto wallets, used by 70,000+ paying clients across 40+ countries. We’re a worldwide team working remotely from over 20 countries, operating from Dubai, seeking a Technical Lead to own a product vertical and guide a team to new heights!

Responsibilities 

• Take full technical ownership of a product vertical (e.g., hybrid card-crypto wallet). 
• Design and implement scalable systems while staying hands-on with coding. 
• Collaborate with delivery manager for rapid product delivery. 
• Work with external partners and vendors for solution integration.

Requirements 

• 7+ years of software engineering experience, focusing on scalable systems. 
• Deep expertise in Java (Spring Boot), Node.js (TypeScript), and React. 
• Hands-on experience with AWS (EKS, RDS, S3, MSK), Terraform, Helm, Prometheus, Grafana. 
• Ability to modernize legacy systems and integrate new solutions. 
• Leadership experience managing teams (5+ people) or products. 
• Fluent English (written/spoken); Russian or Ukrainian for internal communication. 

Nice to Have 

• Fintech/DeFi experience: smart contracts, staking, DEX/CEX integration. 
• Familiarity with L1 blockchain platforms. 
• Knowledge of AI engines for transaction analysis or risk management. 
• Background in product companies or outsourcing (solution architect). 

What else is important 

• Location: Remote with preferred relocation to Dubai (support: visa, tickets, housing). Business trips every 2 months are possible if relocation is not an option. 
• Close collaboration with three tech leads, CTO, and a delivery manager in a star team. 
• Culture: Zero tolerance for conflicts, focus on business and results. 
• Decision makers: CTO and one of the founders.

What we offer:

• Flexible working schedule, remote work.
• Competitive salary.
• Paid vacations, sick leaves.
• Comprehensive insurance (dental, vision, top Dubai hospitals). 
• Family relocation support: visas, tickets, document assistance. 
• Unlimited vacation (with reasonable use). 
• Access to top DeFi conferences, including our own events.
• 100% friendly/family team.

We are a fast-growing global company managing high-scale paid media campaigns across international markets. We operate in a performance-driven environment with significant budgets, strong BI support, and a culture focused on data, testing, and measurable growth.

We are looking for a reliable and detail-oriented Virtual Assistant for repetitive online operational tasks.

Main Responsibilities:
- Setting up online accounts according to clear instructions
- Updating login credentials and account details
- Following structured step-by-step workflows
- Recording progress in spreadsheets or task systems
- Performing basic online administrative tasks

Requirements:
- High attention to detail
- Ability to follow instructions precisely
- Responsible and trustworthy personality
- Basic English reading and writing skills
- Stable internet connection
- Availability for daily repetitive work

Advantages (not required):
- Experience with data entry or virtual assistant work
- Familiarity with online platforms and web tools

Probation period: 3 months

Work equipment: Yes

Official employment: Yes

PE Accounting services: Yes

Birthday present, celebration of holidays: Yes

BotsCrew is looking for an experienced Sales Development Representative to help us scale customer acquisition in 2026. Your core mission will be to convert inbound and outbound leads into high-quality booked meetings for our Sales Executives. Once opportunities move beyond qualification, you’ll support the Co-Founder and Head of Sales Ops in advancing deals — contributing to proposals and estimates, but not owning the closing process.

If you’re excited about selling cutting-edge Generative AI solutions, working with enterprise clients, and being part of a fast-growing global team, this role is for you.

Why this role is exciting

• You’ll sell real, production-ready AI solutions — not experiments or hype
• You’ll work directly with decision-makers at Fortune 500 and enterprise companies
• You’ll collaborate closely with leadership, marketing, and technical experts
• You’ll grow your skills in AI, enterprise sales, and high-value deal strategy
   

What you’ll do

• Work primarily with the US market, handling high-quality inbound leads
• Generate new opportunities through consistent, thoughtful outreach on Upwork and other outbound channels
• Participate in discovery calls and further lead qualification
• Support Sales Executives (Head of Sales Ops / Co-founder) in later deal stages, including estimations and proposal development
• Help prepare demos and business-focused proposals
• Maintain accurate sales records in CRM and share insights with leadership and marketing
• Track industry and pipeline trends and contribute ideas for new or improved offerings
   

What we’re looking for

• Hands-on experience with inbound, outbound and / or Upwork outreach and bid management
• Advanced English (C1) — written and spoken
• Excellent communication and presentation skills, especially with enterprise clients
• Experience supporting post-qualification stages of the sales cycle (e.g., proposals, estimates, negotiations) is a plus, but not required.
• Strong understanding of sales best practices and basic market research
• Confident user of Google Workspace tools and CRM systems (HubSpot preferred)
• Strong organizational and time-management skills
• Interest in — or passion for — Generative AI solutions (a big plus)

Why BotsCrew?

• People first. We’re a values-driven team that supports each other — even in challenging times (COVID-19, Ukraine-russia war, and beyond).
• Proven expertise. BotsCrew is a recognized global leader in AI implementation, trusted by enterprise brands like Indeed, Honda, and Coca-Cola.
• AI-first operations. We’re actively embedding AI into our sales and delivery processes — from lead handling to proposal drafting. As we scale these systems, you’ll spend less time on manual tasks and more time on advancing the deal.
• Real impact. Our AI solutions deliver measurable ROI and solve real business problems.
• Global exposure. 80%+ of our clients are in the USA, with strong presence in the UK, Canada, Australia, Switzerland, and Germany.
• Career growth. You’ll work closely with C-suite leaders, sharpen your enterprise sales skills, get first-hand experience with the technology shaping the world, and contribute to 6-figure deals.

🎯 Ready to take the next step?

Apply now and join BotsCrew as we build the next generation of Generative AI solutions — together.

We're looking for a tech-savvy marketing copywriter who excels at translating complex technology into compelling stories that drive action. You'll be the voice behind Coupler.io, our data integration and AI analytics platform processing millions of records daily for business teams worldwide.

Tech-savvy? Marketing? Copywriter? Here's what we mean:

• You know how to make tech products feel accessible and desirable
• You own the entire content lifecycle, from research through publication and performance analysis
• You balance creative storytelling with conversion-focused precision
• You collaborate effectively with technical teams and translate their insights into user-centric narratives

• You make strategic content decisions, not just execute briefs

   

What’s your impact? You'll craft the content that helps business analysts, marketing teams, and operations leaders discover how data integration can transform their workflows. Your words will appear on high-stakes landing pages, in conversion-critical case studies, and across channels where first impressions matter. If that inspires you, apply now!

🔎 What are we looking for?

Professional background:

• 4+ years of experience in content writing across various formats
• 2+ years creating content for B2B SaaS with demonstrable results (landing pages that converted, campaigns that resonated, narratives that stuck)
• UX writing expertise. You create clear, scannable content that guides users naturally toward decisions
• Portfolio required. Show us landing pages, case studies, product marketing, or campaigns where your words made the difference

Content Craft:

• Making tech brains. You can talk to engineers about API architecture and turn it into a compelling customer story about workflow automation
• Narrative and analytical mastery. You structure complex information logically and know how to build trust through content
• Research depth. You enjoy digging into unfamiliar topics (data warehouses, marketing attribution, business intelligence) and extracting what matters to your audience
• Writing excellence. Perfect grammar, consistent tone, ability to adapt your voice to match brand personality – you know the drill
• Precision and detail. You catch inconsistencies, ask the right questions, verify claims, and maintain quality across all deliverables

Communication and Teamwork:

• Confident with experts. You can interview product managers, engineers, and designers, challenge assumptions respectfully, and distill their knowledge
• Self-directed ownership. You manage your workload, juggle multiple content streams, prioritize effectively, and deliver without constant oversight
• Product understanding. You proactively learn how Coupler.io works, what problems it solves, and why customers choose it
• End-to-end accountability. You see projects through from brief to publication, including revisions and stakeholder reviews
• Fluent English, of course, not only for creative writing but also for communication with colleagues

⭐ What makes you stand out:

• Experience with Google Analytics (GA4) and using data insights to optimize copy performance
• Hands-on familiarity with data analytics tools (Tableau, Looker Studio, Power BI): you've used them, not just written about them
• Comfort working in Figma or similar design tools to input and refine content directly
• Technical writing or documentation experience that demonstrates clarity under complexity

🪶What will you do?

• Own marketing content creation across formats (landing pages, case studies, social media, email campaigns, and product marketing materials) to drive awareness and conversion
• Research thoroughly by diving into technical documentation, competitor positioning, customer feedback, and industry trends to inform your writing
• Collaborate with product, marketing, and engineering teams to gather insights, validate technical accuracy, and align content with business goals
• Turn complexity into clarity. Transform tech use cases, data workflows, and integration patterns into engaging stories that resonate with business users
• Ensure brand consistency while meeting conversion objectives. Make your content feel distinctly Coupler.io and drive measurable results
• Grow and learn. Master new topics spanning data integration, analytics tools, business processes, and technical concepts relevant to our audience
• Think beyond execution. Come up with strategic ideas for thought leadership, brand storytelling, content distribution, and user engagement across all channels
• Keep quality high. Deal with fact-check claims, coordinate stakeholder reviews, and ensure accuracy before publication
• Measure and optimize. Make data your friend to track content performance and use insights to improve future work

On behalf of our client, a leading FinTech company managing Virtual Asset Service Providers (VASPs) and operating across Asia, Europe, and Canada, we are seeking a Chargeback & Risk Analyst to join their Compliance and Risk team. This is an exciting opportunity to play a key role in fraud prevention and risk management in a fast-growing international fintech environment.

Key Responsibilities

• Review incoming credit and debit card chargebacks and provide timely responses to payment providers to maximize dispute win rates.
• Prepare and maintain comprehensive documentation for chargeback representment cases.
• Monitor fraud alerts and vendor risk systems daily to detect potentially fraudulent transactions.
• Collaborate with Product and Data teams to enhance fraud monitoring and risk mitigation programs.
• Maintain communication with partners and clients regarding the dispute and chargeback process.
• Assist with customer complaints or inquiries related to dispute claims.
• Ensure full compliance with internal policies, AML/BSA requirements, and applicable regulations.
• Support additional risk-related projects and initiatives as assigned by your line manager.

Requirements

• Proven experience in fraud prevention, transaction monitoring, or chargeback management.
• Strong knowledge of payment systems, card networks, and dispute processes.
• Excellent analytical and problem-solving skills with attention to detail.
• Ability to work efficiently under pressure and tight deadlines.
• Self-motivated, organized, and able to manage multiple tasks.
• Intermediate to advanced Microsoft Excel skills.
• Effective communication skills with the ability to explain complex information clearly.
• Advanced level of English; additional languages are a plus.

What We Offer

• Competitive salary based on experience and expertise.
• Opportunity to work with a leading international fintech company operating across Asia, Europe, and Canada.
• Exposure to digital assets, VASP operations, and cross-border payments.
• A collaborative, innovative, and forward-thinking team environment.
• Long-term career growth and learning opportunities in fintech, payments, and risk management.

On behalf of our client we are looking for: PSP / EMI Onboarding & Relationship Manager (Fintech | PSP/EMI Onboarding | Banking Relationships | Merchants Support).

We're expanding our global Payments Partnerships and Merchants Relations team and looking for a proactive professional who understands EMIs, PSPs, banking, fintech, and merchant needs.

If you have hands-on experience with payment solutions, merchant onboarding, PSP relationships, or fintech operations, this role might be perfect for you.

What You'll Do:

• Manage onboarding with EMIs, PSPs, Banks, and acquirers - Build strong relationships with financial partners

• Support merchants/clients with payment needs & onboarding

• Prepare KYB packages, bank forms, and documentation

• Evaluate new PSPs, EMIs, and jurisdictions

• Track progress in CRM

What We're Looking For

• 1+ year in Fintech, PSP, EMI, Payments, Acquiring, or Consulting

• Understanding of SEPA/SWIFT, acquiring basics, merchant flows

• Strong communication & relationship management skills

• Ability to handle multiple projects at once

• English B2+- Attention to detail & problem-solving mindset

Nice to have knowledge of AML/KYC, governance structures, or company formations - Experience in high-risk industries

What We Offer: 100% remote role Work with global PSP, EMIs, banks & top fintech professionals Clear career growth path Dynamic, international environment

On behalf of our client, a leading FinTech company that manages Virtual Asset Service Providers
(VASPs) and crypto exchange platforms across Asia, Europe, and Canada, We are hiring an experienced Head of Risk to join their senior leadership team.
The Role
The Head of Risk is a pivotal leadership role responsible for safeguarding Paythex's global operations across multiple jurisdictions, payment channels, and financial ecosystems. You will
lead the Risk Team in managing fraud, chargebacks, payment compliance, and operational risk while driving efficiency and revenue optimization through deep data analytics and automation.
This position is ideal for professionals who want to work in real payments — diving into the complexities of multi-MID architectures, cascading logics, acquirer performance, and cross-
border risk mitigation.

Your Future Challenges

• Optimize payment flows — Analyze throughput, test new markets, and fine-tune cascades to improve global conversion rates.
• Manage acquiring networks — Work directly with international banks and PSPs to configure and launch MIDs.
• Master chargeback mechanics — Analyze disputes, friendly fraud patterns, and initiate alert/representation services.
• Automate and innovate — Design processes that enhance payment infrastructure efficiency and transparency.
• Make an impact — Every decision you make can add thousands of dollars to company revenue through better approval ratios and lower fees.
  Your Responsibilities
  1. Risk Management & Governance
• Design, implement, and oversee Paythex's Risk Management Framework in collaboration with the CRO.
• Conduct periodic enterprise risk assessments covering operational, financial, legal, and compliance dimensions.
•  Develop internal governance and escalation protocols for emerging risks and regulatory requirements.

• Ensure compliance with international financial standards, VASP obligations, and PSP regulations.

  2. Fraud Prevention & Chargeback Management

• Build and maintain advanced fraud detection rules in anti-fraud systems.
• Manage chargeback alerts (Ethoca, Verifi, etc.) and representation flows with precision.
• Oversee fraud trend analysis and risk scoring logic to proactively minimize exposure.
• Collaborate with Data and BI teams to enhance automated alerting, scoring models, and dashboards.
  3. Mastercard & Visa Compliance
• Ensure full adherence to Mastercard and Visa Compliance policies.
• Track and report on Fraud-to-Sales and Chargeback-to-Sales ratios to prevent merchant monitoring program violations.
• Prepare and submit remediation plans if thresholds are exceeded and manage communications with acquirers or card scheme representatives.
• Collaborate with PSPs and banks to maintain brand reputation compliance, transaction integrity, and descriptor accuracy.
• Stay current with updates to Mastercard and Visa risk programs, proactively adjusting risk rules and merchant configurations.
  4. Payment Optimization
• Monitor PSP and acquirer performance globally and adjust routing logic to improve approval rates.
• Collaborate with Finance and Tech teams to reconcile transactional data and verify processing accuracy.
• Test and integrate new payment methods to expand the company's market coverage.
  5. Leadership & Team Development
• Hire, mentor, and lead a team of risk and chargeback analysts.
• Define KPIs, conduct regular performance reviews, and provide ongoing professional training.
• Foster a high-performance, data-driven culture that emphasizes accountability and growth.
• Collaborate cross-functionally with Finance, Sales, and Support to maintain a unified risk strategy.
  6. Reporting & Analytics
• Develop real-time dashboards with the BI team to visualize approval ratios, alerts, chargebacks, and exposure.
• Provide regular strategic reports to management outlining key risks, financial impacts, and mitigation progress.

• Identify patterns and anomalies across PSPs, brands, and affiliates, translating data into actionable strategies.
   

  Qualification Requirements

• 3+ years in risk management, fraud prevention, or payments analytics (Fintech experience preferred).
• Proven expertise in managing multi-PSP / multi-MID infrastructures and chargeback processes.
• Strong analytical and quantitative skills — proficiency in Excel, Power BI tools.
• Familiarity with alert systems (Ethoca, Verifi) and acquirer monitoring tools.
• Experience working with international PSPs and card schemes (Visa, Mastercard,etc.).
• Excellent communication skills, capable of liaising with banks, regulators, and internal stakeholders.
• Passion for continuous learning and an investigative mindset suited to rapidly evolving fintech landscapes.
• Ability to thrive in a global team environment with shifting priorities and tight
  deadlines

On behalf of our client, a leading FinTech company that manages Virtual Asset Service Providers (VASPs) and Operating across Asia, Europe, and Canada, We are hiring an experienced  Head of Risk  to join their senior leadership team.

The Role

Are you ready to lead at the forefront of global payments and financial risk management? At Paythex, we’re looking for a visionary Head of Risk to safeguard our operations across multiple countries, payment channels, and financial ecosystems. This isn’t just a risk management role, it’s a chance to drive strategy, innovation, and operational excellence across a fast-growing, dynamic payments platform. You will lead the Risk Team in managing fraud, chargebacks, payment compliance, and operational risk while driving efficiency and revenue optimization through deep data analytics and automation.

This position is ideal for professionals who want to work in real payments  — diving into the complexities of multi-MID architectures, cascading logics, acquirer performance, and cross-border risk mitigation.

Your Future Challenges

• Optimize payment flows — Analyze throughput, test new markets, and fine-tune cascades to improve global conversion rates.
• Manage acquiring networks — Work directly with international banks and PSPs to configure and launch MIDs.
• Master chargeback mechanics— Analyze disputes, friendly fraud patterns, and initiate alert/representation services.
• Automate and innovate— Design processes that enhance payment infrastructure efficiency and transparency.
• Make an impact — Every decision you make can add thousands of dollars to company revenue through better approval ratios and lower fees.

 Your Responsibilities   

 1. Risk Management & Governance

• Design, implement, and oversee Paythex's Risk Management Framework in collaboration with the CRO.
• Conduct periodic enterprise risk assessments covering operational, financial, legal, and compliance dimensions.
• Develop internal governance and escalation protocols for emerging risks and regulatory requirements.
• Ensure compliance with international financial standards, VASP obligations, and PSP regulations.

2. Fraud Prevention & Chargeback Management

• Build and maintain advanced fraud detection rules in anti-fraud systems.
• Manage chargeback alerts (Ethoca, Verifi, etc.) and representation flows with precision.
• Oversee fraud trend analysis and risk scoring logic to proactively minimize exposure.
• Collaborate with Data and BI teams to enhance automated alerting, scoring models, and dashboards.

3. Mastercard & Visa Compliance

• Ensure full adherence to Mastercard and Visa Compliance policies.
• Track and report on Fraud-to-Sales and Chargeback-to-Sales ratios to prevent merchant monitoring program violations.
• Prepare and submit remediation plans if thresholds are exceeded and manage communications with acquirers or card scheme representatives.
• Collaborate with PSPs and banks to maintain brand reputation compliance, transaction integrity, and descriptor accuracy.
• Stay current with updates to Mastercard and Visa risk programs — proactively adjusting risk rules and merchant configurations. 

4. Payment Optimization

• Monitor PSP and acquirer performance globally and adjust routing logic to improve approval rates.
• Collaborate with Finance and Tech teams to reconcile transactional data and verify processing accuracy.
• Test and integrate new payment methods to expand the company's market coverage. 

5. Leadership & Team Development

• Hire, mentor, and lead a team of risk and chargeback analysts.
• Define KPIs, conduct regular performance reviews, and provide ongoing professional training. 
• Foster a high-performance, data-driven culture that emphasizes accountability and growth. 
• Collaborate cross-functionally with Finance, Sales, and Support to maintain a unified risk strategy.

6. Reporting & Analytics

• Develop real-time dashboards with the BI team to visualize approval ratios, alerts, chargebacks, and exposure.
• Provide regular strategic reports to management outlining key risks, financial impacts, and mitigation progress.
• Identify patterns and anomalies across PSPs, brands, and affiliates, translating data into actionable strategies.

Qualification Requirements

• 3+ years  in risk management, fraud prevention, or payments analytics (Fintech experience preferred).
• Proven expertise in managing multi-PSP / multi-MID  infrastructures and chargeback processes.
• Strong analytical and quantitative skills — proficiency in Excel, Power BI tools.
• Familiarity with alert systems (Ethoca, Verifi)  and acquirer monitoring tools.
• Experience working with international PSPs and card schemes  (Visa, Mastercard, etc.).
• Excellent communication skills, capable of liaising with banks, regulators, and internal stakeholders.
• Passion for continuous learning and an investigative mindset suited to rapidly evolving fintech landscapes.
• Ability to thrive in a global team  environment with shifting priorities and tight deadlines.

On behalf of our client we are looking for: PSP / EMI Onboarding & Relationship Manager

(Fintech | PSP/EMI Onboarding | Banking Relationships | Merchants Support)

We're expanding our global Payments Partnerships and Merchants Relations team and looking for a proactive professional who understands EMIs, PSPs, banking, fintech, and merchant needs.

If you have hands-on experience with payment solutions, merchant onboarding, PSP relationships, or fintech operations, this role might be perfect for you.

What You'll Do:

• Manage onboarding with EMIs, PSPs, Banks, and acquirers - Build strong relationships with financial partners

• Support merchants/clients with payment needs & onboarding

• Prepare KYB packages, bank forms, and documentation

• Evaluate new PSPs, EMIs, and jurisdictions

• Track progress in CRM

What We're Looking For

• 1+ year in Fintech, PSP, EMI, Payments, Acquiring, or Consulting

• Understanding of SEPA/SWIFT, acquiring basics, merchant flows

• Strong communication & relationship management skills

• Ability to handle multiple projects at once

• English B2+- Attention to detail & problem-solving mindset

Nice to have knowledge of AML/KYC, governance structures, or company formations - Experience in high-risk industries

What We Offer: 100% remote role Work with global PSP, EMIs, banks & top fintech professionals Clear career growth path Dynamic, international environment

About the company
We are an IT company focused on building long-term partnerships with international clients. We work with modern sales tools, transparent processes, and give real opportunities for professional growth.

Requirements

• Upper-Intermediate English level or higher (Advanced is a plus);
• 3+ years of experience as a Sales Manager / SDR in the IT industry;
• Strong presentation and communication skills (email, phone, LinkedIn);
• Understanding of software development processes and technologies;
• Experience working with CRM and sales automation tools;
• High level of responsibility, result-oriented mindset, attention to detail;
• Ability to learn quickly and adapt to new tools and processes.

Responsibilities

• Lead generation and outreach using LinkedIn Helper, Apollo;
• Managing leads and pipeline in Pipedrive CRM;
• Working with job platforms and lead sources;
• Communication with potential clients via email, LinkedIn, messengers;
• Qualification of leads and initial negotiations;
• Participation in sales planning and pipeline development;
• Close collaboration with Sales Managers and founders.

Working Conditions

• Opportunity to grow into a Head of Sales role;
• Real influence on decision-making and sales processes;
• Participation in sales strategy discussions with company founders;
• Ready-to-use presentation and sales materials;
• Competitive compensation: fixed rate + % from all customer payments during the project;
• Teamwork with experienced sales professionals;
• Fully remote work.