Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

At Automat-it, we help companies take control of their cloud costs, and we’re looking for a FinOps Analyst who will join our team. This is an opportunity to step into one of the most in-demand areas of cloud technology and work with innovative customers, helping them make smart decisions about their cloud usage. Your first month will be dedicated to learning the basics (including AWS Practitioner certification), and you’ll gradually take on more responsibility by managing customers and taking care of their complex projects from the FinOps side.

📍 Work location - remote from Lviv 

If you are interested in this opportunity, please submit your CV in English.

Responsibilities

• Guide our customers through AWS billing and usage data, helping them understand key insights and trends.
• Partner with customers to review their cloud consumption and highlight cost optimization opportunities.
• Use external and internal tools to guide customers, set budgets, monitor usage patterns, and detect spending anomalies.
• Turn cloud usage data into clear, actionable recommendations and follow up on the impact of those changes.
• Create and present easy-to-understand reports and dashboards

• Support the smooth onboarding of new customers into Automat-it’s FinOps services.

   

Requirements

• Customer-oriented and excellent communication skills
• Ability to learn AWS cloud architecture and services
• Fluent in written and verbal communication skills in English
• Excellent organizational and task management skills
• Comfortable working with spreadsheets, reporting, and task management systems
• Ability to work with data, spot trends, and draw practical conclusions
• Ability to translate reports into simple insights and actionable recommendations
• A degree in a relevant field, such as Computer Science, Engineering, Math, Finance, or Big Data

• Understanding of cloud platforms (especially AWS) and basic architecture concepts - an advantage

   

What Success Looks Like in Year One

• You are comfortably partnering with multiple different customers coming from different industries on their regular AWS cost optimization motions.
• You have a good understanding of AWS services, their frequent use cases and tricks to use them cost-effectively.
• You are collaborating with the DevOps department internally on implementing the optimization actions.
• You are successfully mentoring the new joiners, sharing your knowledge and assisting them in the learning process.

Why Join Automat-it?

Be at the Forefront of Cloud Innovation

Join a global leader and AWS Premier Tier Services Partner. We don't just use the cloud; we master it. As an All-In AWS partner, you’ll work with the most sophisticated tech stacks and help maintain our status as a top-tier collaborator in the global ecosystem.

Work on Meaningful, Large-Scale Impact

We specialize in helping startups and scaleups scale at speed. By joining us, you’ll be part of a team that has successfully completed hundreds of complex projects, directly influencing the growth of the next generation of unicorns through our unique "Product-based Professional Services" approach.

Accelerate Your Career Trajectory

In our fast-paced, dynamic environment, "growth" isn't just a buzzword. You will have:

• Clear Progression: Defined career paths from engineering to leadership.
• Continuous Learning: Sponsored AWS certifications and access to internal "Expert-led" knowledge sharing.
• Cutting-Edge Exposure: Early access to beta AWS features and high-level architectural challenges.

Thrive in a Culture of Excellence

We pride ourselves on a collaborative, supportive, and transparent culture. You’ll work alongside and learn from some of the industry’s brightest architects and DevOps engineers who are committed to mentorship and collective success, including AWS Gold Jacket recipients.

Global Reach, Boutique Feel

With over 250 employees across EMEA and the USA, enjoy the stability of a mature, profitable company with the agility and spirit of a startup. Whether you are working on GenAI & Agentic use cases, DevOps automation, FinOps optimization, or Kubernetes migrations, your voice is heard, and your contributions are visible.

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

Привіт!👋

Ми — infocus, українська група компаній, яка працює на 16 ринках Європи та Азії. Ми розвиваємо продукти для щоденної підтримки та оптимізації ресурсів бізнесів у сферах клієнтського сервісу, IT та маркетингу.
Зараз наш відділ HR&Trainers шукає гуру комунікацій та пошуку кадрів, щоб закривати вакансії у відділі клієнтської підтримки.
З нами ти зможеш прокачати навички рекрутингу через закриття позицій з абсолютно різноманітною специфікою та різних країн (маємо успішний досвід у пошуках колег у Польщі, Чехії, Азербайджані, Молдові тощо).

🧑‍💻Що треба робити:
— Вести повний цикл масового підбору спеціалістів(-ок) у відділи клієнтського сервісу в Україні та за кордоном;
— Залучати кандидатів за допомогою як класичних, так і дуже креативних підходів; ми — за те, щоб використовувати нові канали та методи для пошуку талантів;
— Проводити попередній відбір резюме та співбесіди, використовуючи сучасні методи оцінки кандидатів(-ок);
— Супроводжувати кандидатів(-ок) на всіх етапах, щоб hiring process був для них приємним та зрозумілим;
— Тримати всіх у курсі: інформувати керівників і зацікавлених осіб про результати рекрутингу (оновлювати статус заявки, влаштовувати зустрічі);
— Створювати та розширювати пул кандидатів, підтримувати внутрішню базу — бути тим, хто будує міцну основу для майбутніх команд!

📬 Що пропонуємо:
— Фіксовану заробітну плату + бонус за кожного успішно найнятого кандидата;
— Віддалений формат роботи та графік з 10:00 до 18:00 пн — пт;
— Соціальний пакет (24 календарні дні відпустки та лікарняні без обмежень);
— Цікаві вакансії, повʼязані з Visa, провідними банками та fintech-компаніями на ринках України, Молдови, Казахстану, Азербайджану, Грузії тощо;
— Роботу в найкращій команді зі здоровою атмосферою та перманентною підтримкою колег (ми справді цим дуже пишаємося).

💼 Що для нас важливо:
— Від 1 року комерційного досвіду в рекрутингу (в ідеалі — досвід у mass hiring напрямку);
— Досвід самостійного ведення вакансії від пошуку та первинного скринінгу до виходу кандидата на роботу;
— Вміння ефективно працювати з декількома вакансіями одночасно та дотримуватися встановлених дедлайнів;
— Володіння англійською на рівні В1 або вище;
— Досвід роботи з Google Docs, Google Sheets, PowerPoint або Canva чи Keynote;
— Знання методів оцінки кандидатів та проведення структурованого інтервʼю.

🔎 Буде перевагою:
— Досвід роботи з міжнародними ринками та пошуку кандидатів за межами України;
— Досвід активного пошуку кандидатів через job-сайти, LinkedIn, Telegram та інші канали;
— Досвід з HRM/CRM- чи ATS-системами;
— Використання різних AI-систем для оптимізації робочих процесів.


Якщо ти читаєш це і думаєш: "О, це про мене!", швидше відгукуйся на вакансію, і давай вже заколежимось! 🚀

We’re looking for a Business Development Manager to help Stormotion turn conversations into long-term client relationships and take ownership of our sales process.

Ukraine or EU-based remote role.

You’ll work closely with our CEO, lead generation specialists, and CTO. Initially, you’ll join client calls with our CEO. Over time, you’ll take ownership of opportunities and conduct more conversations independently.

Stormotion develops Mobile & Web products in IoT, EV & Mobility, Fitness, and HealthTech.

Your role will be:

- Taking ownership of potential clients from the first meaningful reply;
- Qualifying opportunities and conducting client calls independently;
- Preparing personalised follow-ups and nurturing active and long-term opportunities;
- Owning proposals and coordinating experts, estimations, NDAs, and technical calls;
- Keeping the CRM accurate, with clear next steps for every opportunity;
- Re-engaging old leads and finding prospects through LinkedIn, referrals, communities, and events;
- Supporting outbound campaigns and gradually taking ownership of sales sequences;
- Helping develop existing accounts and, over time, coordinate our lead generation team;
- Attending EU conferences and client meetings several times per year.

To join the team you need:

- Hands-on experience in B2B sales, business development, or account development;
- Experience independently leading calls with international decision-makers;
- Fluent professional English;
- A consultative, confident, and non-pushy communication style;
- Strong follow-up, CRM, and opportunity-management discipline;
- Ownership, curiosity, and the ability to move a process forward independently;
- A digital-native mindset and practical understanding of software products, APIs, SDKs, integrations, and product development;
- Willingness to travel within the EU.

Experience selling software, SaaS, technology consulting, or other complex B2B services would be a plus. German would also be a plus.

What we offer:

- Direct collaboration with the CEO and the opportunity to shape Stormotion’s sales function;
- Competitive fixed compensation plus a performance-based bonus linked to long-term client value;
- Supportive community that values quality above quantity;
- 24 paid vacation days (21 + 3 Ukrainian public holidays) and 10 paid recharge days;
- Donor Day-off and Birthday holiday;
- Flexible working hours with the opportunity to work from your home office;
- Professional study compensation, including online courses, meetups, and webinars;
- Coverage of Fitness Activities and Music Streaming Services.

P.S. When applying, please describe one B2B opportunity you personally worked on: how it originated, your role, how you moved it forward, and the commercial outcome.
 

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

Nowadays, finding a long-term job with an interesting project can feel like a real challenge.

But hey — if you're an experienced Technical Lead / Full Stack Engineer (Java + React), look no further!

Yes, it's real. You're not dreaming. Miracles do exist!

When it comes to our customer – a strategic partner of ours in the integrated Shipping Services. They have set themselves apart as an independent carrier with a fresh, unique approach. Their strategy as a global niche carrier offers distinctive advantages to customers worldwide. We have created a smart, efficient network that ensures stable, reliable services; and we have made it our mission to focus on the needs of our customers, which stand at the heart of all our decisions. The main idea of our product operates in select trades, where it has a competitive advantage and where it can provide superior service. We maintain a flexible partnership approach with other major carriers, and our new line structure is a much-needed alternative to customers concerned about the current alliance-dominated market.

Responsibilities:

• Guide, mentor, and foster the growth of full-stack engineers within the team, championing engineering excellence and XP practices.
• Lead the architectural design and technical direction of innovative full-stack applications, ensuring scalability, security, and alignment with business goals.
• Establish and champion high standards of code quality, testing (TDD/BDD), CI/CD pipelines, and robust DevOps practices.
• Act as a key technical point of contact, collaborating closely with product owners and stakeholders to translate complex requirements into actionable technical strategies.
• Direct full-stack development of innovative applications, remaining actively involved in writing code and remote pairing.
• Own the entire development cycle, including design, architecture, development, testing, and DevOps deployment.
• Foster a highly collaborative Extreme Programming (XP) environment featuring remote pairing and rapid feedback loops.

Requirements:

• BS degree in Computer Science or an equivalent combination of education and experience.
• Experience in technical leadership is a must.
• 6+ years of full-stack development experience.
• 6+ years of experience in the following technologies: Java, Spring.
• Proven experience with Functional Programming and Java Streams.
• 2+ years of experience in front-end development with React.
• Experience with developing a reactive UI (Reactive JS).
• 2+ years of experience in TDD/BDD development in the following frameworks: JUnit, Jasmine, Mockito, Protractor/Selenium.
• 2+ years of experience in microservices-based architecture and tools (Spring Boot/Cloud).
• AI experience 
• Experience in DevOps development and Jenkins (must).
• Experience in development in Kotlin – an advantage.
• Experience in designing, developing, and deploying cloud/hybrid-based solutions.
• Experience in developing and deploying in Container-based environments (Kubernetes, Cloud Foundry).
• Deep familiarity with the following design concepts: microservices, service discovery, circuit breakers.
• Strong leadership abilities with the capacity to appropriately prioritize, plan, and delegate complex work in a rapidly changing environment.
• Versatility and capability to switch easily between different tasks and technologies.
• Experience in assessing a broad range of information solutions and products.
• Strong critical thinker with an exceptional problem-solving aptitude.
• Excellent English skills - both verbal and written.

We're looking for an experienced Email Deliverability Specialist to take full ownership of our email channel and become the go-to expert for everything related to its stability, scalability, and performance.

This is not a traditional Email Marketing Manager role focused on launching campaigns. Instead, you'll own email as a critical product: managing domain and IP reputation, deliverability, infrastructure, and ensuring sustainable growth of our sending volumes.

Our current stack:

• Smartico — CRM/CDP and customer journey orchestration
• Mailgun — Email Service Provider (ESP)

As our business continues to grow rapidly, email volumes will increase significantly. We're looking for someone who knows how to scale responsibly by maintaining domain reputation, warming up infrastructure, keeping databases healthy, and continuously optimizing deliverability.

What We're Looking For

• Proven experience managing email deliverability at scale (hundreds of thousands of emails sent daily).
• Hands-on experience improving deliverability with measurable business results.
• Strong understanding of:
  • SPF
  • DKIM
  • DMARC
  • Domain & IP reputation
  • Gmail spam filtering mechanisms
• Experience warming up new domains and IPs.
• Experience recovering from blacklist incidents.
• Hands-on experience with ESP platforms (Mailgun is a strong advantage).
• Strong knowledge of Postmaster tools and deliverability monitoring.
• Analytical mindset with the ability to identify root causes rather than treating symptoms.
• English level sufficient for written communication with providers and blacklist services.

Nice to Have

• Experience in iGaming or Online Gambling.
• Experience with Smartico, Optimove, FastTrack, or similar CRM/CDP platforms.
• Experience scaling email traffic several times while maintaining deliverability.
• Understanding of the Indian market and Gmail-heavy user bases.

Responsibilities

Deliverability & Infrastructure

• Own domain and IP reputation management.
• Warm up new domains and IP addresses.
• Restore reputation after deliverability incidents.
• Manage IP pools and rotation in Mailgun.
• Monitor blacklists, investigate root causes, submit delisting requests, and prevent future issues.
• Maintain target KPIs

Database Management

• Maintain database hygiene using ZeroBounce or similar validation tools.
• Manage segmentation strategies and legacy audience policies.
• Configure sending caps and throttling rules.
• Prioritize traffic toward active and high-value customer segments.

Monitoring & Incident Management

• Monitor channel health daily using:
  • Google Postmaster Tools
  • Mailgun Optimize
  • MXToolBox
  • Smartico Data Studio
  • Automated Slack alerts
• Respond quickly to incidents such as:
  • Open Rate drops
  • Deliverability degradation
  • Domain/IP blacklisting
  • Large-scale delivery failures
• Prepare post-mortem reports and preventive action plans.
• Keep the CRM Lead and stakeholders informed about channel performance and incidents.

Channel Development

• Evaluate and onboard new email providers when needed.
• Consult CRM and Product teams on email best practices.
• Manage the email channel budget and invoice reconciliation.
• Own the Trustpilot process from the CRM side.
• Prepare regular reports on channel performance and improvements.

What We Offer

💻 Fully remote work from anywhere in the world.

⚡ Fast decision-making and minimal bureaucracy.

🤝 A friendly, collaborative team passionate about building great products.

📈 Support from experienced leaders who genuinely care about your professional growth.

🏖 20 paid vacation days, 5 additional paid days off, and paid sick leave.

Senior Product / Project Manager (Web & E-commerce)

What you’ll own

• Own the MTicket 3.0 migration and launch from planning through production.
• Audit the existing platform, functionality, integrations and operational dependencies.
• Define and maintain a clear migration roadmap, scope, priorities, owners and dependencies.
• Coordinate migration of critical functionality and data from the legacy platform.
• Drive delivery of key platform capabilities including payments, APIs and website integrations.
• Coordinate multiple engineering and business workstreams.
• Ensure critical ticket purchasing and sales scenarios work end-to-end.
• Manage cross-team dependencies, blockers and delivery risks.
• Drive the transition of the legacy platform into read-only mode.
• Support the rollout of new AI capabilities, including an AI chat MVP and AI-powered analytics.
• Ensure teams stay focused on business-critical outcomes rather than simply completing tasks.
• Provide leadership with clear visibility into progress, risks, blockers and decisions required.

What we’re looking for

• 5+ years of experience in Product Management, Technical Project Management, Program Management, Product Ownership or a similar role.
• Experience owning complex web, e-commerce, marketplace or transactional products.
• Proven experience taking large cross-functional initiatives from planning to production.
• Experience working with legacy systems, migrations, platform rebuilds or major system transformations.
• Strong understanding of technical products involving APIs, integrations, payments and data flows.
• Ability to work closely with engineers and understand technical dependencies and trade-offs.
• Strong experience managing several teams or workstreams simultaneously.
• Ability to turn ambiguous requirements into clear scope, priorities, owners and measurable outcomes.
• Strong risk, dependency and stakeholder management.
• Ability to challenge priorities and protect critical delivery scope.
• Strong communication skills and ability to work directly with senior leadership.
• A high level of ownership and independence.

It would be a strong plus if you have

• Experience in ticketing, event tech or entertainment platforms.
• E-commerce, marketplace, fintech or payment product experience.
• Experience migrating a legacy or monolithic platform to a new system.
• Experience launching a new platform while the existing production system remains operational.
• Experience with AI-enabled products, LLM-based features, conversational interfaces or AI analytics.
• Experience working in a startup or scale-up environment.
• Experience working directly with founders, CEO or CTO.

What success looks like

• MTicket 3.0 is successfully launched in production.
• Critical functionality, data and integrations are migrated.
• Ticket sales operate through MTicket 3.0.
• Key end-to-end sales scenarios are stable.
• The legacy platform is moved to read-only.
• The AI chat MVP is live and usable.
• Engineering teams can move from migration mode to continuous development of MTicket 3.0 and AI functionality.

How we work

• results achieved;
• current status of each workstream;
• blockers and risks;
• decisions required from leadership;
• priorities and expected outcomes for the next stage.

The kind of person we’re looking for

Reyo Media Cyprus builds web games and related web products. We are looking for a Manual QA Engineer who can test those products and also run the automated suites we already have.

• 2+ years as a QA Engineer, mainly manual testing of web products. Games experience is a plus.

• Experience with test documentation (checklists, test cases, bug reports).

• Understanding of client–server applications and the software development lifecycle.

• Comfortable using browser DevTools (console, network) and following a simple command-line / Docker runbook.

• Test web games and company web products (desktop and mobile): functional, UI/UX, regression, exploratory.

• Write and execute test cases and checklists.

• Log bugs, investigate the cause, and verify fixes.

• Work with developers, designers, and product on releases.

• Run existing automated tests from a written guide and report the results. You do not need to write automation.

• Experience running Playwright, Cypress, or similar.

• Game, localisation, or live-product testing.

• A young and driven team of professionals who value innovation and results.
• People-centric culture that fosters collaboration, growth, and open communication.
• L&D support to continually replenish your knowledge (paid professional training & e-learning courses).
• Flexible work schedule and a focus on results over hours logged—no time-tracking required.

Фокус: підтримка сайтів, технічна інтеграція, робота зі старою системою та оптимізація продажів

Мета ролі

Посилити технічний менеджмент, взяти під контроль розвиток сайтів MTicket і Контрамарки, завершити інтеграцію старої системи з новою, прискорити запуск функцій та усунути поточні технічні проблеми, що призводять до фінансових втрат.

Основні обов’язки: 

1. Управління сайтами MTicket та Контрамарка

• Координація технічної підтримки та розвитку сайтів.
  
  

• Постановка завдань на розробку, верстку та дизайн (лендинги, правки інтерфейсу, модулі).
  
  

• Контроль строків, якості та відповідності бізнес-пріоритетам.
  
  

• Уніфікація віджетів, модулів і дублюючих елементів.

2. Інтеграція старої та нової системи

• Керування процесом заморозки старої системи та перенесення її функціоналу у нову.
  
  

• Усунення технічного боргу, контроль пріоритетів і критичних задач.
  
  

• Співпраця з технічними лідами для закриття інтеграційних робіт.
  
  

3. Робота з технічними командами та підрядниками

• Взаємодія з СТО та розробниками з чітким контролем термінів.
  
  

• Координація аутсорс-команд та підрядників (дизайн, розробка, інтеграції).
  
  

• Функція «фільтра» між бізнесом і технарями: формування вимог, пріоритизація, контроль реалізації.
  
  

4. Підготовка технічних завдань (ТЗ)

• Самостійне написання повноцінних ТЗ:
   дизайн → UX → верстка → функціонал → технічні нюанси → критерії приймання.
  
  

• Перевірка відповідності ТЗ результату.
  
  

5. Оптимізація платіжних рішень та продажів

• Контроль за стабільністю платежніх рішень, оновленням API та методів оплати.
  
  

• Сприяння збільшенню конверсії та обсягів продажів (зменшення втрат від технічних збоїв).
  
  

• Моніторинг проблем, оперативне реагування.
  
  

6. Аналітика та звітність

• Ведення звітів щодо виконання задач, швидкості реагування та стану систем.
  
  

• Виявлення «вузьких місць» у процесах продажу.
  
  

• Пропозиція рішень для збільшення обороту та зменшення втрат.
  
  

Вимоги до кандидата:

• 3+ років досвіду як Project Manager у web/e-commerce або продукті.
  
  

• Досвід управління сайтами, web-проєктами, CMS, UX/UI, розуміння структури сайтів.
  
  

• Досвід роботи з CRM, інтеграціями, API, технічними командами.
  
  

• Вміння писати складні ТЗ (дизайн, логіка, функціонал, інтеграції).
  
  

• Сильні навички планування, пріоритизації, управління дедлайнами.
  
  

• Вміння координувати кілька команд одночасно (дизайн, розробка, QA, інтегратори).
  
  

• Бізнес-орієнтованість: розуміння впливу технічних рішень на продажі.
  
  

• Високий рівень самоорганізації та стресостійкість.
  
  

Перевагою буде

• Досвід у квитковому сегменті.
  
  

• Досвід з великими навантаженими системами.
  
  

• Досвід запуску сайтів та побудови технічних процесів.
  
  

We're looking for a CRM Channels & Integrations Manager who will take full ownership of our direct communication channels: SMS, WhatsApp, Telegram, Push Notifications, and IVR.

This is a highly operational and technical role sitting at the intersection of vendor management, API integrations, and CRM operations.

You'll be responsible for the entire lifecycle of communication providers: sourcing vendors, negotiating commercial terms, integrating them into Smartico, monitoring channel health, optimizing costs, and ensuring maximum delivery performance.

Our primary market is India, where communication channels require continuous attention due to changing provider quality, pricing fluctuations, OTP traffic, and strict regulatory requirements. This is not a "set it and forget it" role—you'll own these channels end-to-end.

You'll also become the technical owner of provider integrations within the CRM department. Working with REST APIs, Postman, webhooks, and API documentation will be part of your daily routine—not tasks delegated to developers.

Responsibilities

Vendor Management

• Source and evaluate new communication providers for SMS, WhatsApp, Telegram, Push, and IVR.
• Compare providers based on:
  • GEO coverage
  • pricing
  • throughput (messages per minute)
  • API quality
  • reliability
  • vendor reputation.
• Negotiate commercial terms and improve pricing.
• Maintain an internal registry of tested providers and routes.
• Support vendor agreements together with the Legal team.

Technical Integrations

• Own the full provider integration process.
• Test provider APIs using Postman.
• Configure and validate webhooks.
• Integrate providers into Smartico.
• Conduct end-to-end testing before production launch.
• Launch marketing A/B tests to validate new communication channels.
• Create and manage integration requests with Smartico when native development is required.
• Troubleshoot:
  • failed deliveries
  • callback issues
  • API failures

  • message delivery inconsistencies.

     

Channel Operations

Monitor channel performance daily using:

• Smartico Data Studio
• Provider dashboards
• Firebase (Push)
• Local testing devices

You'll be responsible for:

• monitoring fail rates and delivery quality;
• OTP traffic monitoring and fraud prevention;
• controlling sending limits and caps;
• monitoring provider balances;
• invoice reconciliation;
• communication channel budgeting;
• optimizing communication costs.

Incident Management

• Respond quickly to incidents such as:
  • delivery failures;
  • blocked sender IDs;
  • provider outages;
  • OTP attacks and SMS pumping.
• Escalate critical incidents to the CRM Lead.
• Prepare post-mortem reports and preventive action plans.
• Keep Product, CRM and CVM teams informed about major channel issues.

Cross-functional Collaboration

• Consult Product and CRM teams on communication channels and webhook configuration.
• Support IVR routing and communication flows.
• Prepare regular reports on channel performance, costs and improvements.

What We're Looking For

• Proven experience working with SMS aggregators, WhatsApp Business Providers (BSP), or similar communication providers at scale.
• Experience managing multiple vendors and negotiating pricing.
• Hands-on experience with:
  • REST API
  • Postman
  • Webhooks
  • API documentation.
• Ability to independently integrate providers without relying on developers.
• Understanding of communication channel economics:
  • message pricing
  • delivery quality
  • conversion
  • ROI.
• Experience monitoring large-scale communication channels.
• English sufficient for daily written communication with international vendors.

Nice to Have

• Experience in iGaming, Betting, or Online Gambling.
• Experience working with Smartico or similar CRM/CDP platforms.
• Experience with Firebase Cloud Messaging (FCM).
• Experience with Telegram bots and marketing channels.
• Experience with IVR integrations.
• Experience working with OTP traffic and understanding SMS pumping or artificial traffic attacks.
• Experience with the Indian market.

What We Offer

💻 Fully remote work from anywhere in the world.

⚡ Fast decision-making with minimal bureaucracy.

🤝 A collaborative team of professionals passionate about building great products.

📈 Support from experienced leaders who genuinely invest in your professional growth.

🏖 20 paid vacation days, 5 additional paid days off, and paid sick leave.

At HRAVITY, we deliver technical recruitment services to startups and product companies worldwide. Since 2011, we have helped businesses hire exceptional engineering talent, scale distributed teams, and establish offshore R&D operations in Eastern Europe. From individual contributors to entire engineering functions, we support companies at different stages of growth and hiring maturity.

We value building strong relationships with our clients and becoming a trusted partner, understanding our clients’ businesses and needs rather than being just another cold vendor. We take the same approach in our sales process, focusing on building genuine relationships and nurturing them over time instead of relying solely on high-volume cold outreach.

At the moment, we’re building a team to develop our revenue operations process.

⸻

What we’re creating

An ABM growth engine to identify our target customers, know them, and track their activities and changes. Constantly communicate (in a wide sense) with decision-makers via various channels. Always be thoughtful, timely, relevant, bring value, and build a trustful customer journey.

A process that is always measurable, repeatable, and constantly improving.

⸻

Who we’re looking for

We’re much more interested in how you think than in your exact title or years of experience.

You might come from RevOps, Sales Ops, Lead Generation, Growth, Business Operations, Marketing Operations, or another adjacent field.

You’ll work directly with leadership to help build the systems, processes, automations, and outbound motions behind that vision.

Your background:

• Cold outreach via email and LinkedIn, both manually and with the help of messaging automation tools.
• Inbound marketing background using the LinkedIn Ads platform, Google Ads, etc.
• Tools integration via direct connectors, APIs, and automation engines.
• Using and building AI agents for process management, handling tasks, and writing messages.

• Architectural experience in building systems more complex than a sequencer.

   

Your skills:

• Good command of English.
• Great understanding of business processes and the value revenue operations bring to the business and its customers.
• Great copywriting skills, both with and without AI assistance.
• Strong self-management skills and a high level of ownership.
• Confidence working with data, testing hypotheses, and measuring outcomes.

• Curiosity about AI, automation, and new technologies, with a willingness to experiment and learn.

   

Your goal:

• Manage daily outbound and revenue operations workflows.
• Automate repetitive processes and maintain existing automations.
• Build reporting that clearly shows pipeline activity and results.
• Keep CRM and data systems accurate and up to date.
• Nurture target accounts through relevant and timely communication.
• Build a scalable and measurable ABM process.

• Increase the volume of qualified conversations with target customers.

   

Your basic working cycle:

• Act as a lead generation specialist handling daily routines (with automation in mind).
• Define routine areas that can be automated and identify automation tasks.
• Oversee automation development and test solutions after delivery.
• Maintain automations.
• Employ automation as part of the daily routine and move on to the next stage.

We don’t expect you to have all the answers on day one.

We do expect you to be excited about figuring them out.

⸻

Tools

Our current operational hub is Notion.

We’re actively building and expanding our stack and expect this role to help shape it.

Experience with tools such as Apollo, Clay, LinkedIn Sales Navigator, Instantly, Smartlead, Make, Zapier, OpenAI, ChatGPT, Perplexity, or similar platforms is a strong plus.

⸻

What are the working conditions

• Remote-first setup with flexible working hours and unlimited paid time off
• Collaborative team, flat structure, and minimal bureaucracy
• Full coverage of taxes, work-related expenses, and everything needed to do your job well
• Competitive compensation with a strong performance-based bonus
• Health insurance, gym membership, and other benefits

• Dedicated annual budget for learning, courses, conferences, and professional development

   

If you’re excited by the idea of building systems, experimenting with new approaches, and having a direct impact on how a company grows, we’d love to hear from you.

About the Role:

We are looking for a proactive and detail-oriented General QA Engineer who can own the full testing lifecycle. This role is ideal for a strong junior or mid-level specialist who is comfortable working independently, collaborating with developers and product teams, and ensuring high product quality from requirements to release.

Responsibilities:

• Perform full-cycle testing: from requirements analysis to release validation;
• Design, write, and maintain test documentation (test cases, checklists, test plans);
• Conduct manual testing of web and/or mobile applications;
• Identify, document, and track bugs (e.g., using Jira or similar tools);
• Perform regression, smoke, sanity, and exploratory testing;
• Collaborate closely with developers, product managers, and designers;
• Participate in grooming, planning, and sprint activities;
• Validate requirements and provide early feedback on potential issues;
• Support release processes and post-release verification.

Requirements:

• 2+ years of experience in QA (or strong junior with solid practical experience);
• Commercial experience with Playwright + TS
• Understanding of QA methodologies, testing types, and software development lifecycle (SDLC);
• Experience with manual testing of web applications (mobile is a plus);
• Ability to write clear and structured test documentation;
• Experience with bug tracking systems (e.g., Jira, YouTrack, etc.);
• Basic knowledge of API testing (Postman, Swagger, etc.);
• Understanding of client-server architecture;
• Basic SQL knowledge for data validation;
• Experience working in Agile/Scrum teams;
• Good analytical thinking and attention to detail;
• English level: Intermediate or higher (written and spoken).

Join Our iGaming Team as a Head of Retention in our multi-country product iGaming company with ambitious Industry innovators with regional reach and 6+ years of successful operation. Our portfolio includes three large-scale brands successfully operating across Tier 1 geos.
We pride ourselves on attracting and valuing highly qualified professionals, enabling us to scale and succeed in new markets.

Your Mission: to drive the logic and architecture, coordinate the overall effort of user retention

• ​​Develop and implement a multi-channel overall Retention and CRM strategy for online casinos to boost customer onboarding experience, retention, engagement, and monetization.
• Identify and apply promotional mechanics that align with different user psychotypes and behavioral triggers to drive engagement, loyalty, and conversion.
• Develop, implement, analyse and manage innovative solutions to boost onboarding and retention across traditional as well as SMM, TikTok, Instagram, Messengers, LiveChat and Mobile App. instruments, mechanics and cross-departmental activities.
• Regularly plan and execute multi-channel marketing campaigns using customer segmentation and personalization.
• Analyze user behavior and activity to optimize retention strategies, research and implement relevant proven, trending or innovative product features, communications channels and formats.
• Implement relevant multi-source data collection, integration to enable live automated analysis and reporting, and data-driven decision making.
• Assess the effectiveness of and continuously improve CRM campaigns through analytics and data-driven insights.
• Coordinate SMM, or other traffic-source-specific content, implementations, integration for player onboarding, retention and reactivation, as well as recycling of multi-channel registrations, including Instagram, TikTok, Streamer and Influencers, App-Only users.
• Manage and configure the CRM platform and marketing automation tools, including customer database segmentation.
• Recruit, train, lead and mentor the Retention, Promo, CRM team to deliver the department results.
• Analyse, monitor, organise, coordinate and resolve deliverability rate of communications.
• Collaborate with Product Development, Marketing, BI and Analytics and Customer Success and Support teams to align overall retention with business goals, cross-departmental initiatives and priorities.
• Stay updated on the latest trends and innovations in the iGaming industry.
• Retention Goal Ownership: Fully understand the retention KPIs we aim to achieve (e.g. increased LTV, reduced churn, uplift in ARPU, deposit frequency, etc.) and drive structured improvements toward those goals.
• Cross-functional Supervision: Act as the central point between CRM, BI, product, and bonus engine development to ensure the continuous evolution of the retention system, backed by data and feedback loops.

Our requirements:

• 4+ years of experience as Retention Team Lead.
• In-depth knowledge and hands-on experience of Customer Journey Optimization best practices, with experience in developing and implementing testing strategies across channels, including designing and analyzing contact strategies, automation techniques/tools and customer experience optimization.
• Solid grasp of the full range of promotional tools (bonuses, gamification, rewards, challenges, etc.) and the underlying logic, including their mathematical models, economic constraints, and long-term profitability impact.
• Segment-Oriented Thinking: Skill in building and managing dynamic customer segments based on behavior, value, and lifecycle stage, and applying tailored retention strategies to each.
• Proven ability to manage a team of 4+ people and managing an international and geographically dispersed multicultural English speaking digital team.
• Expertise in developing multi-channel customer engagement strategies.
• Proven hands-on experience of implementing relevant automated Retention reporting.
• Strong knowledge of A/B testing methodologies and data-driven optimization practices.
• Ability to segment customer databases and craft personalized offers.
• Ability to manage and prioritize multiple projects simultaneously within a complex organization.

Preferred:

• Experience with Customer.io system and overall other retention instruments.
• Expertise in designing and implementing loyalty programs.
• Creative thinking and problem-solving abilities.
• English Upper Intermediate.

What we offer:
Our success depends on our talented employees who work online every single day with a sense of purpose and an appetite for progress.
 

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

We are looking for a Quantitative Analyst to become the mathematical backbone of our Trading Core and Risk Tech squads. In a high-frequency trading environment processing billions in volume, success is defined by precision. 

In this role, you will design, backtest, and optimize the core mathematical models that drive our pricing engines, automated market-making algorithms, risk management frameworks (A/B/C-book optimization), and liquidation mechanics. You will sit at the intersection of advanced mathematics, data science, and high-performance software engineering, working directly with Core Product Managers and engineering teams to turn complex financial data into proprietary algorithmic advantages.

Responsibilities

• Research, design, and prototype quantitative models for pricing, risk management, and market making
• Build and maintain robust backtesting frameworks to validate the performance and safety of models before production deployment
• Write clear, comprehensive mathematical and algorithmic specifications for Backend Engineers (Trading Core squads)
• Cross functional with the R&D and Trading Ops teams
• Conduct post-incident deep dives (e.g., after major market gaps or liquidations) to identify algorithm performance gaps and optimize them

Requirements

• 4+ years of experience as a Quantitative Analyst / Researcher or Data Science
• Exceptional knowledge of probability theory, stochastic calculus, time-series analysis, and financial mathematics
• Advanced proficiency in Python (NumPy, Pandas, SciPy, SK-Learn, Statsmodels) for data analysis, modeling, and backtesting
• Experience with Machine Learning
• Deep understanding of market microstructure, order book dynamics, risk metrics (VaR, Expected Shortfall), and margin/liquidation mechanisms
• SQL skills and experience working with large-scale historical market data (tick data, order logs)
• Strong logical thinking, initiative, and well-developed communication skills

Will be a plus

• Experience in CFD, Crypto CEX, Prop Trading Firm, or Hedge Fund
• Degree (MSc or PhD preferred) in a highly quantitative field: Mathematics, Physics, Quantitative Finance, Statistics, or Computer Science
• Understanding of Asset pricing models (e.g., Black-Scholes, local volatility models, Greeks management)
• Knowledge of the MetaTrader platforms (MT4/MT5)
• Experience with AI (Claude.io, Copilot, Codex)

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

NuxGame works with iGaming operators of all scales, helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill business goals. We are currently looking for an Account Manager to join our team. 

Your Responsibilities: 
- Own the customer relationship end-to-end, acting as their primary point of contact and trusted advisor; 
- Define and execute tailored success strategies for each account, aligning NuxGame solutions with customer business goals and agreed KPIs;
- Continuously monitor account health, usage metrics, and satisfaction levels, addressing risks early to ensure retention and growth;
- Lead quarterly business reviews with clients to evaluate results, gather feedback, and identify improvement opportunities;
- Resolve escalations quickly by coordinating with internal teams, ensuring seamless communication and a solution-focused approach;
- Collaborate cross-functionally with Sales, Product, Operations, and Technical teams to deliver a consistent and high-quality customer experience;
- Identify upsell and cross-sell opportunities by understanding customer needs and market trends;
- Share industry insights and best practices with clients to help them optimize operations and revenue potential; 
- Stay informed on iGaming industry developments, including regulatory changes, competitive landscape, and emerging technologies;
- Maintain accurate account records in CRM and project management tools, ensuring timely reporting of progress and outcomes. 

What we’re looking for: 
- 2 years of experience in Account Management, Customer Success, or post-sales roles; 
- Proven success in managing strategic accounts and building strong relationships with senior stakeholders, including C-level executives; 
- Track record of delivering measurable results in retention, adoption, and upsell;
- Comfortable owning the full customer lifecycle - onboarding, growth, and renewals;
- Proactive and resourceful - you can thrive without a playbook and take initiative to solve problems;
- Highly organized, able to manage multiple priorities while keeping a high standard of service;
- Strong communicator in English (written and spoken); extra languages are a plus;
- Data-driven mindset - you use metrics to guide decisions and create actionable plans;
- Collaborative, adaptable, and confident in balancing client needs with business objectives.
 

What We Offer:

We believe that a happy team builds the best products. Here’s how we support you:

• Remote & Flexible: Work from anywhere. Core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon–Fri;
• Financial Stability: Timely compensation payments;
• Personal Equipment Policy: Equipment is provided to ensure comfortable and efficient work;
• Knowledge Sharing: Regular sessions to discuss new trends, share insights, and grow together;
• Community: A team of like-minded professionals ready to support, inspire, and tackle complex challenges together;
• Creative Freedom: Initiative is encouraged — you have space to implement your ideas;
• Time-off Policy: Up to 29 days off per year, including up to 5 health-related days without medical confirmation;
• Atmosphere: A friendly, result-oriented environment with mutual respect and no unnecessary bureaucracy or pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

We’re looking forward to welcoming you to our team!

About the project
A service-oriented EnergyTech platform for electricity trading, consumption-data aggregation, and market hedging across energy markets. Built on multiple Django/DRF backends with React SPAs on top, plus AI/LLM-assisted analytics and a customer portal with enterprise SSO. The product is live and revenue-generating - we’re building out new services and setting modern development standards.

Responsibilities:
— Develop backend services with Python, Django + DRF;
— Build React SPAs (Vite, MUI, Recharts);
— Work with business logic and cross-service integrations;
— Implement AI/LLM features using LangChain + OpenAI;
— Write and maintain tests.

Required skills:
— 1+ years of commercial experience as a Full-stack/Software Developer;
— Strong Python, Django and DRF;
— React and JavaScript/TypeScript;
— PostgreSQL, Redis, Celery;
— Third-party API integration;
— Git and testing;
— Experience with AI coding tools (Claude Code, Cursor or similar);
— English: Upper-intermediate or higher.

Will be a plus:
— LangChain / OpenAI or other LLM integration;
— Vite, MUI, Recharts;
— Azure, Docker, CI/CD.

We offer:
— Opportunities for career growth and personal development, to help you improve your skills and achieve your goals;
— No micromanagement - your ideas and initiatives are always encouraged;
— Educational programs that are covered by the company at 30% of the expense;
— Paid vacation leave and public holidays (21 vacation days annually);
— Competitive financial compensation with regular performance reviews;
— Outdoor team activities are paid for by the company;
— English language improvement through extensive communication;
— The chance to work alongside highly experienced and enthusiastic IT professionals who are ready to share their knowledge and help you gain invaluable experience in a live IT environment.