Jobs at Djinni

We are looking for an experienced CRM Manager  (Casino & Sportsbook) with mandatory iGaming experience to drive player retention, engagement, and lifecycle marketing across our Casino and Sportsbook products.

In this role, you will be responsible for developing and executing CRM strategies, managing player segmentation, launching personalized campaigns, and continuously optimizing CRM performance through data analysis, automation, and A/B testing.
 

Responsibilities

• Develop and execute CRM strategies to improve player retention, engagement, and lifetime value.
• Build and optimize RFM and behavioral player segmentation.
• Plan, launch, and manage CRM campaigns across Email, Push, SMS, and Onsite channels.
• Design and execute lifecycle, promotional, and reactivation campaigns.
• Create personalized player journeys and targeted offers based on user behavior.
• Conduct A/B testing to improve campaign performance and engagement.
• Analyze CRM performance using key metrics such as Retention, LTV, GGR, Conversion Rate, and Player Activity.
• Collaborate closely with Product, Marketing, VIP, Analytics, and Design teams to improve the customer experience.
• Monitor industry trends and recommend new CRM initiatives and retention mechanics.

Requirements

• 2+ years of experience in CRM, Retention, or Lifecycle Marketing.
• Mandatory experience in the iGaming industry (Casino and/or Sportsbook).
• Strong understanding of player behavior, retention mechanics, and customer lifecycle management.
• Hands-on experience with RFM and behavioral segmentation.
• Experience managing multi-channel CRM campaigns (Email, Push, SMS, Onsite).
• Strong analytical skills with a data-driven mindset.
• Experience working with CRM platforms and analytics tools.
• Upper-Intermediate English (B2) or higher.

Nice to Have

• Experience with CRM automation platforms such as Customer.io, Smartico, Optimove, Fast Track, or similar.
• Knowledge of bonus mechanics and promotional campaigns.
• Experience with SQL, Power BI, Tableau, or other BI tools.
• Understanding of VIP retention strategies.

We Offer

• Competitive salary.
• Fully remote work.
• Flexible start of the working day.
• Full-time position (5/2).
• Opportunity to work in a fast-growing international iGaming company operating in 17 countries worldwide.
• Professional development and career growth.
• Dynamic, international, and data-driven environment.

About the Role

We are looking for an experienced Affiliate Team Lead to drive and scale our affiliate program across multiple markets. You will be responsible for developing and executing affiliate strategies, leading a team of Affiliate Managers, building long-term partnerships, and driving sustainable growth through high-quality traffic acquisition.
 

Responsibilities

• Own and execute the affiliate strategy across target markets.
• Lead, mentor, and develop a team of Affiliate Managers (hiring, onboarding, performance management).
• Scale partner acquisition by sourcing, negotiating, and closing high-value deals.
• Oversee key affiliate accounts and support the team in managing top-tier partners.
• Analyze partner performance using Power BI or similar tools, identify growth opportunities, and optimize results.
• Define and improve commercial models (CPA, RevShare, Hybrid, Fixed Fee).
• Ensure traffic quality and compliance with partnership agreements.
• Collaborate closely with Marketing, Product, CRM, Content, and Design teams.
• Build and expand a strong network of affiliates and strategic partners.
• Monitor industry trends, competitor activities, and new business opportunities.

Requirements

• 3+ years of experience in Affiliate Marketing within the iGaming industry.
• At least 1 year of experience in a Team Lead, Lead, or Senior Affiliate role.
• Mandatory hands-on experience working with affiliate programs in one or more of the following regions: CIS, Europe, Africa, or Asia.
• Proven experience managing and developing affiliate teams.
• Strong network of affiliate partners and media buyers.
• Experience with platforms and tools such as BetB2B, Slack, Jira, Power BI, or similar.
• Deep understanding of key performance metrics, including CR, NGR, ARPU, LTV, and FTD.
• Strong leadership, negotiation, and stakeholder management skills.
• Experience structuring and negotiating high-value commercial deals.
• Upper-Intermediate English or higher.

Skills

• Strategic thinking combined with a hands-on approach.
• Strong analytical and data-driven mindset.
• Excellent communication and leadership skills.
• Ability to identify fraud risks and maintain traffic quality.
• Ability to thrive in a fast-paced and high-growth environment.

Key Objectives

• Achieve and exceed acquisition, revenue, and partnership targets.
• Scale and optimize the affiliate partner portfolio.
• Build and manage a high-performing affiliate team.
• Identify and launch new growth opportunities across target markets.
• Strengthen relationships with key partners and maximize long-term business value.

We Offer

• Competitive salary.
• Work permit support.
• 5/2 working schedule.
• Flexible start of the working day.
  
   

Affiliate Team Lead (Africa, Asia, CIS)
 

About the Role

We are looking for an experienced Affiliate Team Lead to drive and scale our affiliate program across African markets. You will own the regional strategy, lead a team of affiliate managers, and ensure sustainable growth through high-quality partnerships.
 

Responsibilities

• Own and execute the affiliate strategy across African markets.
• Lead, mentor, and develop a team of Affiliate Managers (hiring, onboarding, performance management).
• Scale partner acquisition: source, negotiate, and close high-value deals.
• Oversee key accounts and support the team in managing top-tier partners.
• Analyze partner performance (Power BI or similar tools), identify growth opportunities, and optimize results.
• Define and improve commercial models (CPA, RevShare, Hybrid, Fixed).
• Ensure traffic quality and compliance with agreements.
• Work cross-functionally with marketing, product, content, and design teams.
• Build and expand a strong affiliate network in the region.
• Monitor market trends, competitors, and new opportunities in Africa.

Requirements

• 4+ years of experience in Affiliate Marketing, including at least 1 year in a Lead / Senior role.
• Proven hands-on experience in African markets (mandatory).
• Strong existing network of affiliate partners in the region.
• Experience with platforms/tools: BetB2B, Slack, Jira, Power BI (or similar).
• Deep understanding of key metrics: CR, NGR, ARPU, LTV, FTD.
• Strong leadership and team management skills.
• Experience structuring and negotiating high-value deals.

Skills

• Strategic thinking with strong execution skills.
• Advanced analytical mindset and data-driven decision-making.
• Strong negotiation and stakeholder management skills.
• Ability to identify fraud risks and ensure traffic quality.
• Ability to operate in fast-paced and high-growth environments.

Key Objectives

• Achieve and exceed regional targets (FTDs, deposits, revenue).
• Scale and optimize the affiliate partner portfolio.
• Build and manage a high-performing affiliate team.
• Expand into new GEOs within Africa.

Overview:

SOFTSWISS continues to expand the team and is looking for a Middle Finance Manager (Internal Accounting).

We need a true, experienced and accomplished professional who shares our culture and values.
 

Purpose of the role:

You will support the monthly closing process, cost allocation activities, and transactional accounting operations across business lines and legal entities. The role focuses on execution, accuracy, reconciliation, and analytical support within established methodologies and processes.
 

Key responsibilities:

• Participate in the monthly cost allocation process across business lines, products, and legal entities
• Prepare and calculate allocations of shared and overhead expenses
• Support month-end close activities related to: Cost allocations, Revenue accruals and cut-off procedures
• Support AR/AP closing activities
• Perform reconciliations and consistency checks for allocated costs and transactional data
• Review and validate primary accounting data to ensure completeness, accuracy, and timeliness
• Support revenue recognition processes and ensure proper cut-off
• Analyze variances and investigate discrepancies within assigned areas
• Collaborate with FP&A, Business Lines Finance, HR, IT, and Group Closing teams within assigned scope
• Contribute to process improvements and automation initiatives within management accounting
   

Required Experience:

• Higher education in Finance, Accounting, or a related field
• 2–4 years of experience in management accounting, cost accounting, or general accounting
• Hands-on experience participating in month-end closing processes
• Practical understanding of cost allocation principles and accrual accounting
• Experience with AR/AP processes
• Good understanding of P&L structure and cost behavior
• Strong MS Excel skills (formulas, pivot tables, working with large datasets)
• Experience with ERP/accounting systems (1C, Xero, or similar)
• English: Intermediate or higher
• Fluency in Russian
• Strong attention to detail and ability to meet deadlines
• Responsible and structured approach to assigned areas
   

Nice to have:

• Experience in iGaming, fintech or digital product companies
• Experience working in international or geographically distributed groups
• Participation in finance automation, system implementation or process optimization initiatives
   

Our Benefits:

• Private health insurance
• Sports benefits
• Comprehensive Mental Health Program
• Free English lessons (online)
• Local language courses
• Paid time off
• Maternity leave support
• Referral program rewards
• Upskilling, internal workshops, and participation in professional conferences and corporate events

N-iX is looking for Senior Kotlin Engineer - to join the team

Our client is a fast-growing European fintech company in the business spend management space. Products include smart corporate cards, software for business analytics optimisation, and automated invoice management. Operates primarily in Europe, serving SME and mid-sized business customers in a regulated environment (GDPR).  We're looking for a Senior Back-End Engineer to design, build and operate scalable Kotlin microservices on AWS, increasing delivery throughput without compromising quality

Responsibilities:

• Design, build and operate scalable Kotlin microservices on AWS.
• Apply AI-native delivery practices across the CDLC to increase delivery throughput without compromising quality.
• Work with distributed systems, relational databases (e.g. PostgreSQL), and observability tooling (e.g. Grafana) in production.
• Multiply the output and quality of the squad you join, and share patterns/practice beyond your immediate team so adoption compounds across the organisation.
• Embed directly into a client squad as a hands-on Individual Contributor (not a coaching/managerial role).

Requirements:

• 5+ years of commercial backend engineering
• Kotlin; scalable microservices on AWS.
• AI-native delivery practices applied across the CDLC
• Production experience with distributed systems
• Relational databases, e.g. PostgreSQL
• Observability tooling, e.g. Grafana
• Excellent English communication skills
• Experience working in Agile / Scrum / Kanban

Nice-to-Have:

• Specific AWS services (EKS, Lambda, SQS) or Prometheus. The RFP names AWS and Grafana only (Grafana as an example of observability tooling) — these additional specifics are common adjacent tools, not stated requirements

We are looking for a Senior Backend Software Engineer to join the B2B Portals Team working with Raisin, a fintech company operating a digital savings and investment marketplace.

You will contribute to partner-facing platforms that allow banks, brokers, and financial advisors to offer Raisin deposit products to their customers. The team owns the full development lifecycle - from solution design and implementation to deployment and production support.

Responsibilities:

• Develop and maintain backend services using Java and Spring Boot;
• Deliver features from technical design to production rollout;
• Build APIs and integrations for banks and other B2B partners;
• Write unit, integration, and contract tests;
• Investigate production issues using logs, metrics, and traces;
• Conduct code reviews and contribute to engineering standards;
• Improve service performance, security, and reliability;
• Participate in the team’s on-call rotation;
• Mentor engineers and support knowledge sharing;
• Promote the effective and safe use of AI-assisted development tools;
• Collaborate with distributed teams and stakeholders across Europe and the US.

Requirements:

• 5+ years of commercial Java development experience;
• Strong knowledge of Java, Spring Boot, and Spring Data;
• Experience with AWS and cloud-based applications;
• Experience with REST APIs, distributed systems, and service integrations;
• Knowledge of relational databases, preferably MySQL;
• Experience with asynchronous messaging, particularly Amazon SQS;
• Strong testing skills with JUnit and Testcontainers;
• Experience with CI/CD, Docker, and Kubernetes;
• Ability to independently own and deliver backend features;
• Experience debugging production systems;
• Mentoring and code review experience;
• Fluent English.

Nice to have:

• Experience with fintech or banking integrations;
• Knowledge of Pact contract testing;
• Experience with Apache Kafka or Amazon MSK;
• Experience with event-driven systems;
• Experience with OpenTelemetry, Datadog, or Splunk;
• Familiarity with GitLab CI/CD, Harness, Amazon EKS, or Airflow;
• Experience with multi-tenant B2B platforms;
• Practical experience with AI-assisted development tools.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for a Lead DevOps / Observability Engineer to lead the migration of the client's observability stack from New Relic and Datadog to Grafana, using technologies such as Prometheus, Loki, and Tempo.

This is a hands-on role combining:
- DevOps & platform engineering - deploying and configuring the new observability stack using AWS, Kubernetes, and Terraform.
- Application instrumentation - modifying application code to add or adapt metrics, logs, and traces.
- Migration & collaboration - rebuilding existing dashboards and alerts in Grafana and working with multiple engineering teams to ensure full monitoring coverage.

We are looking for someone who is comfortable working across both infrastructure and application code and can independently drive a cross-team observability migration.

Responsibilities:

• Lead the migration of monitoring, alerting, and dashboards from New Relic and Datadog to Grafana.
• Design and implement the target observability architecture (metrics, logs, traces) and the infrastructure-as-code (Terraform) needed to support it.
• Audit existing New Relic and Datadog dashboards, alerts, and integrations to build a complete migration inventory and ensure feature/coverage parity in Grafana.
• Make application-level code changes across services to add, adjust, or replace instrumentation (metrics exporters, logging, tracing libraries) as needed for the new stack.
• Work with AWS infrastructure, including EKS, Kubernetes, and Docker, to deploy and operate the new observability tooling.
• Configure AWS networking and access as needed to support the observability platform (VPCs, security groups, IAM).
• Contribute to CI/CD pipelines and deployment automation using GitHub Actions to support the rollout.
• Collaborate with development, platform, and infrastructure teams to coordinate the cutover from New Relic/Datadog to Grafana with minimal disruption.
• Identify and remediate any security issues (secrets, keys, dependencies) encountered in the course of this work.
• Document the new observability architecture, migration procedures, and dashboard/alert mappings.
• Use AI-assisted development tools, including Codex, to improve engineering productivity and delivery speed.

Requirements: 

• Strong hands-on experience with Grafana, including dashboard design, alerting, and data source configuration (e.g. Prometheus, Loki, Tempo, or similar).
• Practical experience migrating away from commercial observability platforms such as New Relic and/or Datadog.
• Full-stack development experience — comfortable reading, modifying, and instrumenting application code across front-end and back-end services, not just infrastructure.
• Solid experience with AWS in production environments, including EKS and Kubernetes.
• Practical experience with Docker and containerized workloads.
• Strong Terraform and infrastructure-as-code skills.
• Experience with GitHub Actions or comparable CI/CD tools.
• Ability to work across multiple teams, services, and codebases to coordinate a cross-cutting migration.
• Fluency with Codex or comparable AI-assisted coding tools.

Nica to have:

• Prior experience running a similar New Relic/Datadog-to-Grafana (or equivalent) observability migration end to end.
• Grafana-specific certifications or demonstrated community contributions (plugins, dashboards, etc.).
• Experience with the broader Prometheus/Loki/Tempo (LGTM) ecosystem.
• AWS certification, such as AWS Solutions Architect Associate/Professional.
• Experience with RDS and other AWS data services.
• Prior contract or consulting experience with clearly defined deliverables.
• At least an Upper-Intermediate level of English 

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

About the role

Help build the internal technology experience behind an engineering-driven technology company.

We’re looking for a hands-on IT Operations Engineer to support our colleagues across multiple international locations, with regular on-site presence in Bratislava.
This role goes beyond traditional IT support. You’ll be responsible for delivering a seamless employee IT experience — from onboarding and workstation setup to identity and access management, troubleshooting and continuous improvement of internal IT processes.
We’re looking for someone who enjoys ownership, solving complex operational problems and continuously improving how internal technology works.
If you’re curious, proactive and naturally look for better ways of doing things instead of simply following established processes, we’d love to meet you.

What you’ll do

• Provide day-to-day IT support to employees remotely and on-site
• Own IT onboarding and offboarding processes, ensuring a smooth employee experience
• Configure and maintain macOS workstations
• Manage user accounts, permissions and access across internal systems
• Maintain IT assets throughout their lifecycle, including procurement, inventory and logistics
• Troubleshoot hardware, software and network-related issues
• Administer and support internal platforms, including Google Workspace, Atlassian and GitHub
• Support identity and access management across cloud environments (AWS, Azure, GCP)
• Maintain clear and up-to-date technical documentation
• Identify opportunities to simplify, automate and improve internal IT processes

What we’re looking for

We’re more interested in how you think than in the exact number of years on your CV.
You might currently work in IT Support, Systems Administration, NOC, Infrastructure, or be at the beginning of your DevOps journey.
What matters most is your technical curiosity, ownership mindset and willingness to continuously improve the way things work.

You’ll likely be successful if you have:

• Solid experience supporting macOS environments
• Good understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP)
• Experience with identity and access management
• Experience administering Google Workspace or similar collaboration platforms
• Experience with ticketing systems
• Strong troubleshooting and problem-solving skills
• Good documentation habits and attention to detail
• A proactive mindset with the confidence to suggest and implement improvements

Nice to have

• Experience with MDM solutions
• Experience administering Atlassian products or GitHub
• Familiarity with AWS, Azure or GCP
• Experience with LDAP, VPN or identity management solutions
• Scripting or automation experience
• Interest in IT security and modern access management practices

Why this role
This role is for someone who enjoys building better ways of working — not just keeping things running.
You’ll work closely with engineering and business teams, improve the internal technology experience across the company and have the opportunity to introduce automation, standardize processes and make everyday work easier for hundreds of colleagues.
If you naturally question repetitive manual work and enjoy turning good ideas into practical improvements, you’ll likely thrive in this role.

What we offer

• Competitive salary
• Professional development budget
• Private medical insurance
• Financial support for important life events
• International and collaborative environment
• Regular company events

Benefits may vary depending on location and contractual agreement.

Recruitment process

• HR Interview
• Technical Interview
• Final Interview

By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy.

We are building an international Payroll product that helps companies manage payroll operations and employee salary payments across multiple jurisdictions while ensuring compliance with local regulations. As the business continues to scale across global markets, we are looking for a Head of Growth to take ownership of the commercial strategy and overall revenue growth of the direction. In this role, you will be responsible for acquiring new clients, developing strategic partnerships, expanding revenue within the existing customer base, owning the business unit P&L, and building a high-performing commercial team. This is a leadership position with a high level of autonomy, direct impact on business strategy, and responsibility for the overall commercial success of the project.

Responsibilities

• Develop and execute the customer acquisition strategy for international markets.
• Own the full sales cycle from lead generation to contract signing.
• Build and scale strategic partnership channels.
• Drive upsell and cross-sell initiatives within the existing customer base.
• Own and manage the business unit P&L, revenue growth, and key commercial metrics.
• Build, mentor, and scale the commercial team as the project grows.

• Manage CRM processes, sales pipeline, forecasting, and reporting.

   

Requirements

• 5+ years of experience in B2B Sales, Business Development, Growth, or Revenue-focused roles.
• Proven track record in SaaS, FinTech, Payroll, HCM, or similar B2B industries.
• Experience closing deals across international markets.
• Strong understanding of P&L management and revenue ownership.
• Experience building and managing partnership programs.
• Upper-Intermediate (B2+) English or higher.
• Excellent negotiation, communication, and stakeholder management skills.

• Strong analytical mindset with a data-driven approach to decision-making.

   

Nice to Have

• Experience with global payroll platforms such as Deel, Remote, Rippling, or Papaya Global.
• Understanding of EOR/PEO business models.
• Experience launching and scaling operations in new markets.
• Previous experience leading and growing commercial teams.

We are Netrocket — a digital agency with 10+ years of experience helping businesses grow online 🚀
We've partnered with clients in 20+ countries, focusing on results-driven marketing for industries like e-commerce, SaaS, IT products, and more.
Today, our primary focus is on local service businesses in the U.S. — HVAC, Roofing, Moving, and others.
These businesses care about clear, measurable results, and we know exactly how to deliver them 📈
As we continue to grow rapidly, we are excited to announce an opening for a PPC Specialist (Google Ads) to join our dynamic and friendly team!
 

Key Responsibilities:

• Develop, execute, and manage PPC campaigns primarily on Google Ads (Search, Display, Performance Max, Local Services Ads).
• Identify and target key audience segments to optimize conversion rates and achieve cost-per-acquisition (CPA) goals.
• Conduct market research and competitor analysis to uncover opportunities for campaign improvement.
• Monitor and analyze campaign performance using Google Analytics, Google Tag Manager, and Google Ads Editor.
• Optimize campaigns based on performance data, utilizing A/B testing, bid strategies, and keyword/search-term analysis.
• Stay updated on Google Ads algorithm changes, new features, and industry best practices.
• Generate regular reports on Google Ads performance and provide actionable insights.
• Collaborate with SEO, content, and marketing teams to align PPC strategies with broader business goals.
• Manage budgets effectively to ensure maximum ROI on Google Ads campaigns.
   

Requirements:

• 2+ years of proven, hands-on experience managing Google Ads campaigns.
• Experience working with the US/EU and other English-speaking markets.
• Deep, confident knowledge of Google Ads, Google Analytics, Google Tag Manager, and Google Ads Editor.
• Strong analytical skills and attention to detail; ability to interpret complex data and make data-driven decisions.
• Excellent communication and teamwork skills.
• Ability to manage multiple campaigns and projects simultaneously.
• English proficiency — Upper-intermediate or higher.
• Experience with Meta Ads will be a plus, but is not required.
   

With us, you will get:

• Exciting projects and opportunities for continuous development.
• A management style free from micromanagement and bureaucracy.
• A supportive team that loves what they do and is always ready to help.
• A salary pegged to the USD exchange rate.
• Paid vacation and sick leave.
• An extra day off for your birthday and public holidays.
• Informal meetings, corporate events, and conferences with top professionals in our field.

We can't wait to welcome you to our #netrocketeam 🤗

We are looking for a highly organized and detail-oriented Operations Manager Assistant to join our growing team. In this role, you’ll be responsible for ensuring smooth day-to-day operations, supporting management, and keeping internal processes efficient and compliant. 

🔑 What You’ll Do 

• Oversee and optimize administrative and operational processes 
• Manage document flow, reporting, and internal record-keeping 
• Support HR and finance teams with onboarding, payroll, and compliance tasks 
• Coordinate communication between departments and external partners 
• Monitor KPIs, prepare regular reports, and ensure timely task completion 
• Implement best practices to improve operational efficiency 

✅ About You

• Desire to get experience in a back-office, operations, or administrative manager role 
• Strong organizational and multitasking skills 
• Excellent communication in English (written and verbal) 
• Proficiency in MS Office / Google Workspace (knowledge of ERP/CRM systems is a plus) 
• Understanding of HR, finance, or legal workflows will be an advantage 
• Proactive mindset with strong problem-solving skills  
• Degree in Economics or Statistics is a pus 

🎯 Why Join Us? 

• Competitive salary  
• Remote work  
• Flexible schedule  
• Career growth opportunities  
• Sport compensations  
• Supportive corporate culture 

Про компанію Profisea

Profisea, an Israeli boutique DevOps and Cloud company, has for over nine years been providing end-to-end solutions and support for business. Our teams of highly-skilled professionals draw on their deep industry knowledge and vast technology expertise to deliver top-notch, dynamic and lean solutions to solve various business challenges for companies of any size, from startups to enterprises.

Our mission is to help our clients implement best DevOps practices and design cost-effective and secured cloud architecture to maximize performance, ensure faster deployment, improve the quality of the client’s offering – whether services or products – and reduce time to market.

In 2021, Profisea's team launched a unique AI-based Cloud management platform that allows you to visualize, manage Cloud infrastructure, and reduce your cloud expenses on virtual assets by up to 90%.

Profisea provides state-of-the-art solutions custom-tailored to every type of client, with a full range of services including:

- DevOps as a service (CI/CD, Continuous Monitoring, Infrastructure as a Code, Microservices, Kubernetes, DevSecOps)
- Cloud Computing (Cloud Migration, Cloud Security, Cloud Environment Creation and
- Management, FinOps with ProfiSea Labs, Cloud Security)
- SRE as a service
- NOC as a service
- ALM consulting
If you are planning to migrate to the cloud, thinking about building a transparent CI/CD pipeline or adopting DevSecOps or Kubernetes in your enterprise, Profisea is here to help. We are ready to design your cloud architecture, secure your cloud and make it cost-effective.

Profisea is a boutique DevOps and Cloud company - AWS Premier Partner specializing in Cloud Architecture, DevOps, DevSecOps and FinOps.

We are looking for a Customer Success Manager who will work closely with clients using the Uniskai platform, helping them get the most value from the product and ensuring a great customer experience.

This role is perfect for someone who enjoys communicating with people, solving problems, and learning about cloud technologies.

We are open to junior candidates and applicants without prior experience who are motivated to learn and grow in the cloud and DevOps environment.

What you will do

Communicate regularly with clients using the Uniskai platform.

Check if clients are satisfied with the platform and help them use its features effectively.

Collect customer feedback about the product and user experience.

Help clients discover and use platform features and services.

Identify issues or improvement opportunities and share them with internal teams.

Coordinate technical support when needed.

Organize calls or meetings with DevOps or development teams if technical assistance is required.

Track client requests and ensure follow-up.

What we expect

English - Fluent.

Strong communication skills and client-oriented mindset.

Good organizational skills and attention to detail.

Ability to work with multiple tasks.

Interest in technology, cloud or DevOps will be a plus.

Experience with SaaS platforms, customer support or project coordination will be a plus but not required.

What we offer

Opportunity to be part of a growing company and to grow with us
Being at the forefront of the DevOps and Cloud services industry
Great compensation and commission
Professional working environment where you will be an essential member of our team

We are looking for a Middle DevOps Engineer to join our backend team behind one of the most powerful live-streaming platforms in the industry. You will keep our high-load infrastructure fast, reliable, and cost-efficient while working hand-in-hand with backend engineers on a system built to serve a massive global audience in real time. This is a role for someone who thinks in systems, isn't afraid to dig into the product's architecture, and is genuinely curious about using AI tools to work smarter, not just faster.

About our product: We are building one of the most powerful live-streaming platforms, already connecting 400K+ monthly active users through live events, interactive video chats, and real-time community experiences. Our mission is bold: bring joy, fight loneliness, and deliver safe, ad-free entertainment that keeps people coming back. This is a complex, fast-moving space, and we love it that way! So, you will join a passionate, expert team tackling everything from scaling AI-powered recommendations to launching high-impact, data-driven features that boost monetization and engagement. Every idea counts here, and every release reaches a massive global audience. We are now expanding into Arab countries and Europe, enhancing content quality, and rolling out new features to keep users hooked. We are among the Top 5 streaming products in the US and rank in the Top 10 worldwide. Our next milestone: break into the global Top 5, and we are moving fast to make it happen. Are you in?

In this role, you will

• Keep our Kubernetes infrastructure smooth and self-healing, maintaining manifests that power a high-load, real-time product
• Fine-tune Karpenter so our nodes scale up and down exactly when they need to, no waste, no lag
• Build the alerting nervous system of our infra, piping critical issues straight to Slack before they become incidents
• Design Grafana dashboards that give the team a clear, real-time view of both tech health and product metrics
• Set up Firebase alerts for Cloud Functions to catch issues at the source
• Roll out Artifactory (e.g. JFrog) and unlock automated testing on CI, making releases faster and safer
• Own cost control and optimization, turning infrastructure spend into a metric you actively improve
• Connect the dots between Gitlab, Slack, and Approvals, and stand up a self-hosted Sentry to give the team full visibility into what's breaking and why

It’s all about you

• 3+ years of experience as a DevOps Engineer in production environments
• Solid experience with AWS services: EC2, ECR, EKS, S3, SQS, SNS, Route53
• Experience supporting a self-hosted Kafka cluster and building custom monitoring metrics
• Strong Terraform configuration skills
• Hands-on experience with K8s, Flux, Kustomize, Helm setup
• Experience with Gitlab pipelines
• Experience with infra monitoring and alerting tools
• Practical AI knowledge and active hands-on use of AI tools (e.g. Claude) in daily work

Would be a plus

• Well-organized and result-oriented, able to thrive in a fast-paced environment and meet deadlines
• Proactive, able to learn fast, strong critical thinking
• Experience with Node.js

What we offer

Care and support: 

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Technical interview
• Interview with Hiring Manager
• Reference check
• Offer

Building products used by millions of people requires more than collecting requirements — it takes the ability to connect business goals, user needs, and technical solutions into a clear product vision. In this role, you’ll work closely with product managers, developers, designers, and stakeholders across the business, helping transform ideas into scalable product solutions. You'll play a key role in shaping product functionality, optimizing workflows, and ensuring that teams stay aligned throughout the entire development lifecycle.

In this role, you will

• Gather, analyze, and document business, product, and user requirements for new features and product improvements
• Collaborate with stakeholders to understand business objectives, identify opportunities, and align product initiatives with strategic goals
• Define and refine business processes, user journeys, workflows, user stories, and acceptance criteria
• Work closely with development teams throughout the delivery lifecycle to ensure requirements are clearly understood and implemented
• Coordinate feature delivery activities, support release planning, and facilitate communication between cross-functional teams
• Maintain product documentation, ensuring requirements, specifications, and business rules remain accurate and up to date
• Provide regular updates, insights, and recommendations regarding product progress, risks, and opportunities
• Support system integrations and participate in solution design discussions to ensure business needs are effectively addressed

It’s all about you

• 2+ years of experience as a Business Analyst or Product Owner within software development environments
• Strong understanding of business analysis practices, business process modeling, requirement management, and Agile methodologies
• Proven experience gathering, documenting, and managing functional and non-functional requirements
• Strong experience writing user stories, use cases, acceptance criteria, and product documentation
• Understanding of product metrics, A/B testing, and data-driven decision making
• Experience coordinating feature delivery, including cross-team communication, release planning participation, and requirement clarification
• Strong practical experience using AI tools to improve business analysis activities, requirement management, documentation, and productivity
• Proficiency with Jira, Confluence, or similar collaboration and project management tools
• Excellent communication and stakeholder management skills with the ability to work effectively with both technical and non-technical audiences
• Strong analytical thinking, attention to detail, and problem-solving skills
• Ability to manage multiple priorities and work effectively in a fast-paced product environment
• Proactive mindset with a strong sense of ownership and accountability

Would be a plus

• Practical experience working with third-party integrations, APIs, and external 
• Previous experience in QA, Technical Support, or Software Development roles
• Experience working with high-load consumer products, subscription-based services, social platforms, or digital products with large user bases

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Maternity Recovery Support Allowance
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical interview
• Final  interview
• Reference check
• Offer

About the company: United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide

About your role: We are looking for a Lead Treasury Manager to help scale and strengthen our treasury function. This role offers the opportunity to manage multi-currency cash flows across international banks, EMIs, and crypto partners, optimize treasury processes, and gradually build and lead the treasury team as the company grows. You'll play a key role in ensuring financial stability and supporting the company's strategic growth. 

You'll work cross-functionally with the Accounting, Financial Control, and Product teams, taking ownership of banking relationships, compliance processes, and continuously improving treasury operations as the business scales.

In this role, you will

• Lead and develop the company's treasury function, driving its continuous improvement, scaling processes, and implementing best practices to support business growth.
• Lead and develop the treasury team, distributing workload, setting priorities, and mentoring team members
• Own end-to-end relationships with banks and EMIs — negotiating fees, credit terms, and service conditions
• Analyze current banking costs and proactively identify optimization opportunities (e.g., switching accounts or providers to reduce fees)
• Lead the opening and closing of bank and EMI accounts, including onboarding for new jurisdictions and business needs
• Own KYC processes and ensure compliance with financial regulations and internal policies
• Identify financial and FX risks and develop strategies to mitigate them
• Manage foreign exchange exposure and support decisions on currency and banking setup for new business flows
• Ensure accurate preparation of supporting documentation for payments and oversee bank card management
• Be able to step in and execute payments personally when needed, ensuring business continuity during team absences or peak load
• Prepare and analyze reporting on turnover, balances, and financial performance for management
• Coordinate correspondence with banks on operational matters, including refunds, chargebacks, and account-related issues
• Continuously improve and automate treasury-related processes in collaboration with Financial Control and other internal teams
• Participate in the transition to a new ERP system, adapting treasury data structures and workflows accordingly
• Support ad hoc projects and reporting as assigned by senior management

It’s all about you

• 3+ years of experience specifically in a Treasury Manager role, preferably in IT, fintech, or a multi-jurisdictional business
• Experience managing a team, with the ability to delegate, prioritize, and develop team members
• Hands-on experience with international banks, EMIs, and payment systems (SWIFT, SEPA, ACH, online banking)
• Experience working with crypto payments/exchanges is a strong advantage
• Experience opening and closing bank/EMI accounts across multiple jurisdictions
• Solid understanding of KYC procedures and regulatory compliance requirements
• Strong analytical skills and confidence negotiating directly with banks on fees and terms
• Upper-Intermediate English proficiency, both oral and written
• Structured, proactive, and results-oriented approach to work

Would be a plus

• Experience with cash flow forecasting in a multi-entity/multi-currency structure
• Knowledge of ERP systems (especially Microsoft Dynamics 365)
• Prior exposure to fintech or high-growth tech environments

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• HR interview
• Test Task
• Technical Interview
• Final Interview
• Reference check/Polygraph
• Offer