Jobs at Djinni

Job Responsibilities:

• Configure and maintain sandbox environments (Zendesk / Intercom / Gorgias, etc.);
• Test AI solutions (chatbots, translation tools, CRM/helpdesk AI features);
• Run real customer support scenarios and evaluate system performance and quality;
• Configure chatbots and conversational flows within AI platforms;
• Compare and test AI vendors, prepare practical recommendations;
• Provide troubleshooting in test and client environments;
• Support Digital Transformation initiatives and tasks assigned by the team lead;

Candidate Requirements:

• Experience in customer support / BPO (Team Lead, Quality Control, or Senior Agent);
• Strong understanding of support operations (SLA, tickets, communication channels);
• Hands-on experience with CRM / helpdesk systems (Zendesk / Intercom or similar);
• Ability to quickly learn and navigate new systems independently;
• Strong analytical thinking and autonomy;
• English level B2+;

Nice-to-have:

• Basic understanding of APIs / integrations;
• Experience with no-code automation tools (Zapier, Make, etc.);
• Experience with AI tools, chatbots, or LLM-based solutions.
   

   HostZealot is an international hosting provider: VPS, dedicated servers, domains, and cloud services for customers worldwide. We're not just selling infrastructure — we're building long-term relationships. Our Sales & Billing team is the first and most consistent point of contact for most of our clients.

   We're looking for someone who genuinely enjoys helping people, knows how to stay calm under pressure, and takes real ownership of every customer interaction. If you want a role where your communication skills matter as much as your technical curiosity — keep reading.

What You'll Do

- Handle customer inquiries via tickets, email, and live chat — promptly and professionally;
- Consult customers on our products: VPS, dedicated servers, domains, locations, configurations, and add-ons;
- Guide customers through the full journey — from first question to order, payment, renewal, or cancellation;
- Resolve billing questions: invoices, payments, and service adjustments;
- Coordinate with Technical and Billing teams on complex cases, escalate when needed — with full context;
- Hand over open cases between shifts so customers never have to repeat themselves;
- Spot upsell opportunities — not to push, but to genuinely recommend when it's the right fit;
- Help improve response templates and the knowledge base.

What We're Looking For
 

Experience:
- 1+ year in customer support, helpdesk, sales, or any customer-facing role;
- Basic understanding of hosting concepts: VPS/VDS, dedicated servers, domains, DNS, IP — enough to explain them confidently to a client;
- Experience with ticketing systems, billing platforms, or CRM tools (any stack).
 

Languages:

- English B1+ — confident written communication; ability to hold a conversation with international clients;
- Ukrainian and/or Russian — fluent written communication.
 

Who you are:
- Customer-first mindset — you want to actually solve the problem, not just close the ticket;
- Stress-resistant — a frustrated client is a task to solve, not a reason to panic;
- Ownership-driven — you pick up a case and you see it through. No dropped balls;
- Fast learner — our product evolves. You read, absorb, and apply;
- Detail-oriented — especially in billing: small mistakes cost real trust;
- Multitasker — comfortable managing several conversations in parallel without losing context.

What We Offer

- 💰 Competitive salary (discussed at the interview);
- 🕐 Shift schedule agreed in advance, including evenings and occasional weekends;
- 🌍 Remote / hybrid — Ukraine;
- 🏖️ 21 days of paid annual leave;
- 🤒 Paid sick leave;
- 🎓 Onboarding on HostZealot products with Team Lead support;
- 📈 Clear growth path — your competencies grow, your grade and salary follow;
- 🌐 Real international experience — clients from across the globe, every day.

How to Apply

Send your CV and tell us in a few lines: what's the most memorable customer situation you've handled, and how did you approach it? We care about your mindset, not a perfect answer.

HostZealot — grow with your clients and with your team.

Who we are 

We are a Ukrainian multiproduct company that creates database development and management tools, connectivity solutions, productivity tools, and data services for more than 500.000 clients from 120 countries.  Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many more companies that deserve their place in Fortune-100 and Fortune-500.  

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products.  We’re committed to enhancing the experience of our customers across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals.  Whether it’s Fortune-100 companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support. 

Driven by passion, we play a substantial role in shaping the future of data management. 

Product that needs your engagement 

Skyvia is a versatile no-code SaaS cloud platform designed for data integration, automation, backup, management, and connectivity. It offers support for over 200+ connectors, including popular cloud applications like CRMs, marketing tools, support systems, and management solutions, as well as databases and data warehouses.   

Your future challenges

You will drive the continuous development and improvement of Skyvia by shaping its product vision, strategy, and roadmap. You will act as a bridge between customers, business stakeholders, and development teams, ensuring that product decisions are aligned with both customer needs and business objectives.

Impact you will make 

• Track competitors and industry trends to identify opportunities and anticipate market shifts.
• Prioritize features by balancing immediate customer needs with long-term strategic objectives.
• Define and continuously refine the product roadmap in alignment with business goals.
• Contribute to product positioning, pricing, and packaging decisions.
• Write and refine user stories with clear acceptance criteria.
• Coordinate feature launches across Marketing, Sales, and Support teams.
• Participate in presales and customer onboarding processes.
• Monitor SaaS and revenue metrics.
• Define, refine, and track key product metrics.
• Analyze user behavior and usage patterns to identify growth opportunities.
• Build hypotheses, run experiments, and measure outcomes.

Skills we are looking for 

• 2+ years of experience in Product Management, Business Analysis, or a related field, with experience delivering digital products.
• Solid understanding of and practical experience with Agile methodologies (Scrum, Kanban).
• Experience writing clear user stories and acceptance criteria.
• Experience with backlog management, prioritization, and product roadmap planning.
• Basic understanding of UX/UI principles.
• Strong stakeholder management, communication, and requirements-gathering skills.
• Experience collaborating closely with development teams.
• Ability to define, track, and interpret product and SaaS KPIs.
• Data-driven approach to product decisions and experience with experimentation / A/B testing.
• Experience conducting market and competitor research.
• English — Upper-Intermediate or higher.
• Bachelor’s or Master’s degree in Business, Computer Science, Engineering, Economics, or a related field; Product Management or Agile training programs are a plus.
• Experience with B2B SaaS, data integration, developer tools, or other technical products would be a plus.

Benefits you get

• Maintain your work-life balance

Manage your own working hours with our flexible schedule

19 days of annual vacation granted on a pro-rata basis

No overtimes required

• Hybrid type of cooperation

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world`s awareness about quality Ukrainian products from any part of the world

• Stay healthy

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad.

15 working days of sick leave per year — because your health is a priority.

• Grow with us

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team

Promotions, rotations, and transitions — when you believe your skills could benefit a different role or team.

• Stand with Ukraine!

We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help

We are a perfect match if you share our values

We are professionals in our field.

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.

We know how to focus on the product, think big, and at the same time delve deep into the details.

We create a calm and friendly atmosphere within the company.

We value the freedom of open and transparent communications.

Radical honesty is embedded in the foundation of our culture.

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.

Our Hiring Process

• Recruitment Interview
• Technical Interview
• Offer Call

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted.

The timeframe for feedback between interview stages may take up to 2 weeks.

As a Marketing Manager at EducateMe, you will be at the forefront of driving growth and demand generation for our B2B SaaS corporate training platform. This role spans content strategy, paid acquisition, organic growth, and analytics — with direct impact on pipeline and revenue.

You will work closely with the founding team and collaborate with an in-house content team to execute and scale our marketing efforts.

If you’re an ambitious generalist who uses AI as a force multiplier and has a strong track record in B2B SaaS, we’d love to hear from you.
 

Key responsibilities:

AEO & content strategy - core focus

• Develop and prioritize an Answer Engine Optimization strategy — structuring content to be surfaced by AI tools, not just search engines
• Collaborate with the content team on direction, briefs, and quality review
• Make Webflow page edits independently — structure, CTAs, landing pages, metadata
• Stay ahead of how AI-driven discovery is changing inbound and adapt strategy accordingly

Growth channels

• Identify, test, and scale acquisition channels — LinkedIn, community, content syndication, partnerships, link building
• Run structured experiments, measure results, and double down on what works
• Drive organic brand presence in L&D communities

PPC

• Manage paid campaigns across relevant platforms — Google Ads, LinkedIn Ads, and others as the channel mix evolves
• Own campaign structure, bidding, budget allocation, and ongoing optimization
• Ensure alignment between ad creative, landing pages, and conversion goals

• Continuously improve cost efficiency across the funnel

   

Analytics, measurement & business planning

• Own the numbers that matter — CAC, LTV, LTV:CAC ratio, payback period, channel-level ROI
• Build reporting that connects every marketing activity to the pipeline and revenue
• Use Mixpanel and PostHog to track funnel performance and identify where to optimize
• Translate data into actionable plans that drive business advancement, not just marketing KPIs

• Come to the table with forecasts, not just results

   

Sales enablement

• Produce case studies, competitive battle cards, and one-pagers to support the sales process
• Maintain a strong understanding of ICP, objections, and competitive positioning

• Work closely with SDRs to help with running more outbound experiments

   

Skills required

AI fluency — this is the most important thing we look for

• You use AI tools daily and have built workflows around them — research, content briefing, competitive analysis, reporting, experimentation
• You can do the work of a larger team by knowing how to delegate to AI effectively
• You’re not afraid to automate and systematize — you think in leverage, not in hours

• You stay current with AI tooling and continuously find new ways to apply it to marketing

   

Marketing fundamentals

• 3–5 years of experience in B2B SaaS marketing with a track record of driving growth
• Hands-on experience with PPC platforms — Google Ads, LinkedIn Ads, or similar
• Strong analytical skills — you think in CAC, LTV, and payback period, not just clicks and impressions
• Comfortable with tools like Mixpanel, PostHog, or GA4
• Result-driven and self-motivated with a strong sense of ownership
• Comfortable working in a fast-paced, lean team environment
• English C1+

• Nice to have: experience in EdTech, L&D, or HR Tech

   

What we offer

• Direct collaboration with the founding team
• Remote and async-first work culture
• Competitive salary
• A clear path to Head of Marketing as the company scales

• Paid sick leave and vacation

   

How does the interview process look?

• Interview
• Short assignment
• Decision

EducateMe is an AI-native learning platform for growing US companies. We're hiring a growth operator to own a new acquisition channel: AI search.

You'll be measured on the number of SQL, not articles.

When a buyer asks ChatGPT, "what's the best LMS for a 200-person behavioral health company?" — your job is to make sure EducateMe is in the answer. That's the whole role: owning how AI assistants see, describe, and recommend us.

This is not a content manager position. Content production is ~30% of the job, and even that part is operating our AI content engine (Claude-based pipeline): prompting, editing, injecting real customer specifics, shipping. Nobody here writes articles from scratch since we operate the AI-powered content engine

What you'll own:

The channel and its number. Your KPI is AI-attributed demos/month, with citation share on our target prompt set as the leading indicator.

1. On-site assets — run the AI content engine: comparison and alternative pages, pricing content, question pages, case studies. You maintain the money pages that AI assistants cite.
2. Off-site presence — manage the Reddit agency relationship, pitch industry listicles (eLearning Industry and similar), own our G2/Capterra profiles and the review pipeline (with our CSM), keep the YouTube listing-video cadence running.
3. Measurement — monthly money-prompt tracking across ChatGPT, Claude, Perplexity, and Google AI Mode; demo attribution analysis; a monthly "what moved and why" readout to the founder.
4. Sales enablement spillover — case studies, one-pagers, and snippets flowing to our outbound SDR and founder-led deals. The same assets serve both.

Requirements

• AI-native. Daily user of ChatGPT/Claude — you have an intuition for how AI assistants compose answers and pick what to recommend.
• Channel ownership experience. You've run a growth channel to a measurable result: traffic, leads, revenue. Any channel counts, including your own project (a site, a community, a Telegram channel you grew).
• Data-comfortable. You read analytics without hand-holding and find answers in data yourself.
• Strong written English (C1). Editing and judgment matter more than prose.
• Generalist mindset. Content, community, and measurement in one role: you switch between them daily.
• B2B SaaS experience is a plus, not a must.
   

What this role is NOT:

• Not a classic content manager or copywriter — we don't need article volume
• Not classic SEO — link building and keyword rankings aren't the game
• Not an agency strategist — no strategy decks, hands-on execution only

Format

• Full-time, remote
• You report directly to the founder and work alongside a small senior team (product, engineering, customer success, outbound)

We are looking for a Senior MLOps Engineer to join Sigma Software and help build a production-grade ML platform for a large-scale AdTech ecosystem. You will work on infrastructure powering predictive decision-making systems that process hundreds of millions of auction requests daily.

As part of a dedicated engineering team, you will contribute to scalable ML orchestration, model lifecycle automation, observability, and real-time optimization workflows. This role is ideal for engineers with strong production experience who enjoy solving complex platform and operational challenges.

We at Sigma Software offer the opportunity to work on cutting-edge ML infrastructure projects, collaborate with experienced engineers, and influence architecture decisions in a long-term strategic engagement.

CUSTOMER

Our Customer is a technology company operating supply-side infrastructure within the programmatic advertising ecosystem. The company manages a high-load ad exchange platform handling hundreds of millions of auction requests every day and is investing in advanced predictive decision-making capabilities to improve advertiser outcomes and real-time optimization processes.

PROJECT

Sigma Software is building a predictive modeling and optimization platform integrated with a live ad exchange environment. The solution enables real-time supply scoring and filtering, audience look-alike generation, contextual performance estimation, and multi-objective optimization under operational constraints.

The project combines large-scale ML infrastructure, automated model lifecycle management, multi-tenant architecture, and advanced observability practices. The team focuses on delivering reliable, reproducible, and scalable ML systems ready for long-term Customer ownership.

Key Technologies: Python, Kubernetes, Docker, GCP, Vertex AI, MLflow, Airflow, Kubeflow, Argo Workflows, Terraform

Job Description

• Build and maintain ML training orchestration pipelines across hourly, daily, and weekly schedules
• Implement retries, backfills, and idempotent execution mechanisms
• Design and support model registry workflows including versioning, lineage, evaluation gates, and promotion processes
• Develop isolated per-advertiser model environments with namespace and configuration separation
• Build scalable refresh pipelines and publishing workflows for serving infrastructure
• Implement shadow mode and champion/challenger deployment strategies
• Develop monitoring and alerting for ML-specific metrics including feature drift, prediction drift, train/serve skew, and calibration decay
• Ensure reproducibility of ML workflows using containerized environments, pinned dependencies, and data snapshots
• Monitor training and scoring costs across tenants
• Collaborate with DevOps and SRE engineers on CI/CD and infrastructure automation
• Prepare operational documentation and platform handover materials

Qualifications

• 5+ years of experience in MLOps, ML platform engineering, or infrastructure engineering supporting production ML systems
• Strong Python skills and experience building platform-level tooling and automation
• Hands-on experience with Kubernetes and Docker
• Experience building CI/CD pipelines for ML workloads
• Hands-on production experience with MLflow, Kubeflow, Airflow, Argo Workflows, Vertex Pipelines, or similar orchestration and ML lifecycle platforms
• Experience with ML platforms and model lifecycle tools such as Vertex AI, MLflow, or Kubeflow
• Strong understanding of ML observability including drift detection, train/serve skew monitoring, and incident response
• Experience designing or supporting multi-tenant ML systems and isolated model environments
• Experience working with cloud platforms, preferably GCP
• Experience with infrastructure-as-code tools such as Terraform
• Experience with Linux environments
• Understanding of the ML lifecycle and productionization processes
• Upper-Intermediate English level or higher

WILL BE A PLUS

• Experience with feature stores and feature consistency management
• Experience with large-scale batch scoring systems operating under freshness SLAs
• Familiarity with experiment tracking platforms and evaluation gates
• Experience with on-premises Kubernetes or bare-metal Linux infrastructure
• Knowledge of DVC, lakeFS, or other data versioning tools
• Experience with Bigtable, Redis, Aerospike, or similar low-latency serving databases
• GPU scheduling and training cost optimization experience
• Familiarity with SOC 2, ISO 27001, or GDPR-related compliance requirements

PERSONAL PROFILE

• Strong ownership mindset and focus on operational reliability
• Ability to work independently in complex distributed systems environments
• Strong collaboration and communication skills
• Analytical thinking with attention to scalability and maintainability
• Comfortable working in fast-paced product-oriented environments

We are looking for a Recruitment Sourcer to support our Recruitment team with active candidate search and initial candidate assessment.

This role is a good fit for someone with limited experience in Recruitment / Sourcing who wants to develop strong sourcing skills and grow into a Recruiter role over time.

Key Responsibilities

• Source candidates for open roles using LinkedIn, job boards, internal databases, and other sourcing channels.
• Review incoming applications and conduct an initial assessment of candidate profiles.
• Communicate with potential candidates when needed, present vacancies, and assess initial interest.
• Maintain a strong top-of-funnel pipeline with a target of at least 50 new relevant candidates per month.
• Keep candidate information up to date in the ATS and check profiles for duplicates before submission.
• Re-engage candidates from the internal database and previous recruitment processes.
• Work closely with recruiters, adjust sourcing approaches based on feedback, and provide brief sourcing reports.

• Occasionally manage selected Junior-level vacancies to develop full-cycle recruitment skills.

   

Main Requirements

• Basic confidence with Google Sheets, including filters, sorting, and structured data.
• Understanding of job boards and candidate sourcing channels.
• Basic understanding of candidate search and profile assessment.
• English sufficient for initial written and verbal communication with candidates.
• Ability to work with large amounts of information and manage several searches simultaneously.
• Strong attention to detail, independence, and readiness for regular proactive sourcing.

Will Be a Plus

• Experience with ATS systems.
• Previous experience in Recruitment / Sourcing / Research.
• Hands-on experience with LinkedIn and job boards.
• Understanding of the recruitment funnel and hiring process.

• Experience in iGaming or recruitment will be an advantage.

   

What We Offer

• Remote-first work format.
• A clear development path from Recruitment Sourcer to Recruiter.
• Competitive compensation with a fixed salary and performance-based bonus.
• Paid vacation and sick leave.
• Professional onboarding and ongoing team support.

• Opportunity to develop expertise in sourcing and full-cycle recruitment.

   

🚀 Ready to grow your career in Recruitment?

Send us your CV — we’d be happy to meet you.

About the project:
Our Customer is one of the largest companies in the home entertainment consumer electronics market, striving to provide its clients with high-quality products and services.

The main project goal is to ensure the high quality of firmware releases on various streaming platforms (STBs, Smart TVs, sound devices) by conducting testing on real equipment in different combinations and setups. The project includes manual and automated testing.

Responsibilities:
 - Manual testing of streaming devices' firmware on different platforms

 - Creating bug reports

 - Creating and updating test documentation

Requirements:
 - Good knowledge of testing theory (test types, test cases, bug reports etc.)

 - Basic knowledge of hardware
 - Attention to detail, patience, and investigation skills

 - Intermediate English level

 - Fast learner with strong problem-solving skills

 - We consider candidates from Lviv or those who are ready to relocate to Lviv.
 

Preferred:

• Basic theoretical or/and practical knowledge of Python
• Technical writing

About the Project

You will join a project focused on software testing for TV technologies and related tools.

The team is working on improving a TV testing framework, developing tools that simulate TV behavior, and creating a reporting solution for collecting and analyzing testing data. This is a good opportunity to gain hands-on experience in manual functional testing and QA processes while working with an international team.

What You Will Do

• Analyze project requirements and technical documentation.
• Create and maintain test cases based on requirements and test plans.
• Perform manual functional testing.
• Execute test cases and analyze test results.
• Test positive, negative, and boundary scenarios.
• Identify, document, and track defects.
• Provide clear steps to reproduce issues.
• Prepare basic test reports and testing metrics.
• Participate in team meetings and discuss testing progress.
• Communicate with developers and other team members about identified issues.
• Gradually learn TV software testing and project-specific tools and processes.
  
  What You Will Learn
• Real-world manual QA processes.
• Test case design and test execution.
• Defect identification and reporting.
• Test planning and reporting.
• Testing of TV software and related technologies.
• Working in an international QA team.
• Communication with developers and other stakeholders.

Must Have:

• Basic understanding of QA and manual testing principles.
• Academic or personal project experience in software testing.
• Understanding of the purpose and structure of a test case.
• Ability to create basic test cases based on requirements.
• Understanding of positive, negative, and boundary testing.
• Basic understanding of defect reporting and tracking.
• Ability to analyze test results.
• Attention to detail and analytical thinking.
• Good written and spoken English.
• Be able to work in the office in Lviv 2-3 times per week
• Willingness to learn and develop in QA.
   

Nice to Have:

• Basic understanding of test plans and test documentation.
• Basic understanding of TV/software testing.
• Experience with Jira or similar defect-tracking tools.

We are currently looking for an experienced Azure Files / Storage Mover Specialist for an immediate-start assignment.

Required Skills and Experience (at least 6+ years)

• Azure Files (Classic Shares)
• Azure Storage Accounts, including both:
  • Public Endpoints
  • Private Endpoints
• Azure Service Principals and a solid understanding of their purpose and usage
• Azure Storage Mover:
  • Configuration
  • Monitoring
  • Troubleshooting
  • Experience with Azure File Sync is considered an advantage as an alternative background
• Entra ID-based Share Level Permissions on Azure Files
• Kerberos authentication options within Azure environments

Key Requirements

• Have proven practical experience from similar Azure migration and file services projects
• Be capable of working independently without significant onboarding or training
• Demonstrate strong troubleshooting and problem-solving skills
• Handle sensitive customer data with the highest level of professionalism and security awareness
• Understand best practices for preventing unauthorized access and accidental data exposure

Nice to Have

• Experience deploying or supporting Azure Storage Mover appliances
• Previous experience with complex file migration projects involving on-premises and Azure environments
• Azure Certification 

We are looking for a Head of Account Management to lead our Account Management function, driving long-term partner success and sustainable business growth. In this role, you will own the entire client lifecycle, optimize account management processes, strengthen strategic partnerships,  and shaping a team committed to delivering high-quality service to our partners.

Responsibilities:

• Build, develop, and scale the Account Management department;
• Hire, mentor, and manage the Account Management team, ensuring high performance and professional growth;
• Own relationships with key partners, including operators, aggregators, and platform providers;
• Develop and optimize client management processes to improve operational efficiency and service quality;
• Drive revenue growth through upselling, cross-selling, and long-term partnership development;
• Collaborate closely with Sales, Product, Integration, Support, and Finance teams to ensure seamless partner experience;
• Monitor client satisfaction, service quality, and team performance against KPIs;

• Contribute to improving the company's brand reputation and overall customer experience.

   

Requirements:

• Experience in Senior Account Management, Partnerships, or other client-facing roles within the iGaming industry;
• A track record of building and improving Account Management teams and processes;
• Deep understanding of the iGaming ecosystem, including operators, aggregators and  platforms;
• Strong commercial and negotiation skills;
• Data-driven mindset (Tableau, Power BI);
• Solid understanding of key iGaming metrics, including GGR, NGR, LTV, and retention;

• English proficiency at Upper-Intermediate (B2) level or higher.

   

We offer:

• Convenient work schedule (8/9/10/11 — 17/18/19/20);
• 21 working days of vacation;
• 10 working days of sick leave;
• Extra days off for birthday, wedding, etc and for public holidays;
• Payment for training;
• Financial and intangible gifts from the company;
• Free communication, the ability to influence processes and implement your ideas;

• Comfortable and easy management, no tyranny.

   

How We Hire:
We’re not here to make you jump through flaming hoops (unless that’s your hobby — in which case, we’ll cheer you on). Our goal is to see if we’re a good match for each other — and to make sure you enjoy the ride.
1. Pre-Screen Call — 30 min
A quick hello with one of our recruiters. We’ll talk about your background, your goals, and what you’re looking for. In return, we’ll tell you more about ABXplay, the role, the team, and answer any burning questions.
2. Hard Skills Interview — 45–60 min
You’ll meet your potential manager. We’ll dive into the real stuff — your future responsibilities, the challenges ahead, and the kind of work you’d actually be doing (no mystery here).
3. The Offer Stage
 

Senior Backend Engineer (Python) needed to design and build the services that power a healthcare company enabling remote patient monitoring, clinical research, and personalized healthcare. You'll own Python services and REST APIs end to end — from discovery through to production — model and evolve the data behind them, and make foundational architectural decisions for a next-generation platform where scalability, security, and privacy are non-negotiable. You'll partner closely with frontend, mobile, clinical, and data teammates, set the technical bar for backend code and reliability, and mentor more junior engineers. This is a hands-on senior role for a backend engineer who leads non-trivial work independently and brings strong engineering judgement to a fast-paced, distributed environment.

What You'll Do:

• Drive foundational architectural decisions for our next-generation platform, ensuring scalability, security, and maintainability
• Design, build, and maintain Python services that expose well-documented, versioned REST APIs
• Model and evolve data with PostgreSQL (and NoSQL where appropriate), including schema migrations and query performance tuning
• Integrate with internal services and third-party systems (auth, payments, healthcare data sources) with clear contracts and graceful failure modes
• Design services with security and privacy by default, aligned with global healthcare compliance standards
• Write thorough automated tests at unit, integration, and contract levels using pytest
• Add the logging, metrics, and tracing needed to operate services confidently in production
• Participate in on-call and incident response for owned services, and drive blameless post-mortems and follow-ups
• Review code with care, pushing for clarity, simplicity, and good test coverage
• Use AI-assisted development tools effectively to accelerate delivery without compromising quality
• Document architecture decisions, runbooks, and API contracts so distributed teammates can pick work up easily
• Partner with product, design, and clinical stakeholders to scope features and trade-offs
• Mentor more junior backend engineers and help raise the bar on backend practices across teams

What We're Looking For:

• 3+ years of professional backend engineering experience shipping production services
• Bachelor's degree in Computer Science, Software Engineering, or a related technical field — or equivalent practical experience
• Strong, hands-on Python skills, including modern type hints, async patterns, and idiomatic project layout
• Production experience with at least one major Python web framework (FastAPI, Django, or Flask)
• A proven track record designing, building, and evolving REST APIs (OpenAPI / Swagger), with familiarity with API versioning, pagination, and error-handling conventions
• Solid SQL skills with PostgreSQL or MySQL — comfortable writing migrations and tuning queries
• Strong testing habits with pytest across unit, integration, and contract tests
• Confident with Git, code review, and trunk-based or short-lived-branch workflows
• Strong analytical and problem-solving skills, with attention to long-term maintainability
• An ownership mindset — you take features from idea to production and stay accountable after launch
• Clear written and verbal communication in English, with the ability to work asynchronously across time zones
• Pragmatism: you balance correctness, speed, and complexity appropriately for the stage of the product

Nice to Have:

• Experience working in regulated environments (HIPAA, GDPR, ISO 27001, SOC 2, or medical-device software)
• Working knowledge of event-driven architectures (Kafka, RabbitMQ, SQS, Pub/Sub)
• Experience with containerization and orchestration (Docker, Kubernetes)
• Familiarity with infrastructure as code (Terraform, Pulumi, CloudFormation)
• Exposure to observability tooling (OpenTelemetry, Datadog, Grafana, Sentry)
• Hands-on use of AI-assisted development tools to accelerate delivery
• Background in healthcare, life sciences, or another data-sensitive domain
• Experience with FHIR, HL7, or other healthcare interoperability standards
• Performance work on high-throughput or low-latency systems
• Hands-on experience deploying services to AWS, GCP, or Azure, and shipping changes through a CI/CD pipeline

What Success Looks Like:

• Demonstrated agency — you proactively identify technical gaps, architectural bottlenecks, or product opportunities and independently drive solutions to completion
• Reliable, well-tested services with healthy uptime and clear SLOs for the surfaces you own
• Predictable delivery: features shipped within agreed scope and timelines
• Strong code review and design contributions across the wider engineering team
• Growth and effectiveness of the more junior engineers you mentor
• Healthy incident response — time to detect, mitigate, and follow up on production issues

Inforce — a Software Development Company that provides a full range of top-quality IT services. We believe that great software starts with great people — and that’s where you come in!

We’re looking for a Sales Manager who enjoys finding opportunities, talking to decision-makers, and turning hiring needs into real deals 

What you’ll do

• Monitor job platforms (LinkedIn, Indeed, etc.) to spot companies hiring devs
• Reach out with tailored proposals (outstaff / outsource)
• Communicate directly with founders, CTOs, and hiring managers
• Match client needs with our developers or teams
• Track trends and discover new business opportunities
  
  You’ll be a good fit if you have
• Ability to work from the office in Lviv
• Understanding of how IT services work
• Ability to write clear, convincing messages in English
• Confident communication (B2+ English)
• Proactive mindset and ownership
  
  Will be a plus:
• Experience in IT sales (outsource/outstaff or similar)
• Experience working with job platforms
• Entrepreneurial mindset
  
  Grow your career with a team that values people as much as results.

ICONIC21 is expanding its Risk & Fraud team and is looking for a Junior Risk & Fraud Analyst.

We develop innovative solutions for the Live Casino industry and are looking for a motivated specialist who wants to grow in the fields of analytics, antifraud, and user behavior analysis.

In this role, you will participate in fraud investigations, analyze game mechanics and player activity, detect suspicious behavior patterns, and contribute to the improvement of existing antifraud solutions and monitoring systems.

Requirements
 

• Higher education in mathematics, statistics, computer science, or another technical field.
• Strong Microsoft Excel skills.
• Intermediate level of English.
• Analytical mindset and attention to detail.
• Ability to work with large volumes of data.
• Basic programming skills (Python/R would be a plus).
• Basic SQL knowledge.

Responsibilities
• Analyze game mechanics and user behavior. 
• Detect suspicious and anomalous patterns. 
• Participate in the automation of monitoring and analytical processes. 
• Perform statistical checks and data analysis. 
• Prepare reports and visualizations for internal teams. 

Nice to have
 

• Experience in the iGaming industry.
• Knowledge of fraud detection methodologies and risk analysis principles.
• Understanding of RTP, GGR, player behavior analysis, or anomaly detection.
• Interest in cybersecurity, integrity, and antifraud systems.
• Experience in data analysis or fraud detection would be an advantage

Working conditions
- Full-time, office-based position in Kyiv
- Night shifts only (schedule provided upon request)
- Includes weekends and public holidays on a rotating basis

• 21 working days of paid vacation per year.
• 21 working days of paid vacation per year.
• 15 paid sick days per year.
• Flexible working hours.
• Opportunity to grow in the Risk & Fraud field within an international iGaming company.
• Work in a team that values initiative, analytical thinking, and new ideas.
• Supportive and dynamic international environment.

Streamline is an AI-driven supply chain planning platform used by more than 2,000 companies across 51 countries. We help manufacturers, distributors, and retailers decide what to produce, order, and keep in stock.

We are growing our team and looking for a proactive, customer-focused Customer Success Manager with strong judgment, high standards, and a point of view of their own. In this role, you will manage and develop relationships with customers and partners, primarily in North America.

You will take ownership of a customer portfolio after implementation, helping customers adopt Streamline, achieve measurable value, and build long-term partnerships with us. This role requires strong communication, independence, responsiveness, and the ability to recognize customer needs and risks before they become problems.

Join a team where your expertise carries weight, good work gets noticed, and you have room to shape how things are done in your area. The working schedule should provide sufficient overlap with North American business hours, from 16:00 to 00:00 Ukrainian time.

What you’ll do

 

• Manage a portfolio of customers throughout the post-implementation lifecycle.
• Act as the main point of contact for assigned customers.
• Build strong relationships with key stakeholders and understand their goals, processes, and challenges.
• Conduct product training, regular check-ins, QBRs, and other customer meetings.
• Monitor customer health, engagement, and product adoption.
• Proactively identify customer risks, blockers, and signs of disengagement.
• Follow up on customer questions, requests, and issues, coordinating with Support, Product, Development, Implementation, and other teams.
• Help customers connect their business needs with relevant Streamline capabilities.
• Identify opportunities to improve product adoption and increase customer value.
• Support customer retention, renewals, and account expansion.
• Collect customer feedback and share relevant insights with internal teams.
• Identify opportunities for case studies, testimonials, and other customer advocacy activities.
• Keep customer information, activities, tasks, and follow-ups accurate and up to date in HubSpot and Vitally.
• Maintain prompt and consistent communication with customers and internal teams throughout the working day.

What we’re looking for

 

• At least three years of previous experience in Customer Success, Account Management, B2B SaaS, or another customer-facing role.
• Excellent spoken and written English at C1 level or higher.
• Strong communication skills and confidence in leading customer meetings and product training.
• A proactive approach: you identify the next step and take action without waiting for instructions or customer requests.
• A strong sense of ownership and accountability for your customers and tasks.
• The ability to build trusted relationships and keep conversations engaging and productive.
• Strong organizational and time-management skills, with the ability to manage multiple customers and priorities.
• The ability to understand customers’ business processes and connect their challenges with relevant product capabilities.
• Independence in day-to-day work and confidence escalating risks or blockers when necessary.
• The ability to collaborate effectively with Support, Sales, Product, Development, and Implementation teams.
• Availability to work hours that sufficiently overlap with North American customers.
• Experience or strong knowledge of supply chain planning, demand planning, inventory management, forecasting, ERP systems, or related business processes.

Nice to have

 

• Experience working with North American customers.
• Experience conducting software training, onboarding sessions, QBRs, or customer workshops.
• Experience with HubSpot, Vitally, Jira, or similar tools.
• Experience supporting renewals, identifying churn risks, or finding expansion opportunities.
• Experience collecting customer stories, testimonials, or case studies.
• Basic technical knowledge and the ability to investigate customer issues before escalating them.

We offer

 

• Medical insurance;
• Personal accountant support;
• Professional training and development opportunities;
• English language classes;
• Mental health support, including psychologist sessions covered by the company;
• Access to AI tools that make daily work smarter and more efficient;
• Team-building activities and corporate events.

Why Streamline?
At Streamline, you will work with customers from different industries and markets, helping them solve real supply chain challenges. You will have the ownership to shape customer relationships, collaborate directly with product and technical teams, and influence how we improve both our platform and the customer experience.