Jobs
7556-
· 46 views · 5 applications · 19d
Finance Team Lead
Full Remote · Worldwide · 7 years of experience · Advanced/Fluent Ukrainian Product 🇺🇦Who are we? Fuelfinance is on a mission to revolutionize financial management for early-stage startups, empowering them to take control of their finances and thrive. We recently raised $1M in Seed Funding from top-tier investors like Markus Villig...Who are we?
Fuelfinance is on a mission to revolutionize financial management for early-stage startups, empowering them to take control of their finances and thrive. We recently raised $1M in Seed Funding from top-tier investors like Markus Villig (Bolt), John S. Kim (SendBird), Stratmind, and Bad Ideas funds, following 3 years of profitable, bootstrapped success. Trusted by businesses with over $200M in P&L, including Reface, Petcube, and Hampton, we’ve built a universal tool that brings clarity and insight to finance management.
With 38% of startups failing due to cash flow issues, our goal is to prevent these failures and unlock trillions in GDP growth. At Fuelfinance, we’re not just creating software - we’re safeguarding the future of thousands of startups. Join us and be part of this impact!
fuelfinance.me
www.instagram.com/fuelfinance
youtu.be/eI5VH2Ks9o4Who are we searching for?
We are looking for a hands-on FP&A Team Lead who’s great with both people and numbers. You’ll manage a team, build strong relationships with clients, and ensure every project runs smoothly. If you’re someone who takes ownership, enjoys leading others, and can balance the big picture with the details, let’s talk!
What are your responsibilities?
1. Team Leadership
- Lead and mentor a team of up to 10 FP&A specialists
- Oversee hiring, onboarding, performance, and development of your team
- Run 1:1s, training sessions, and feedback loops
2. Client & Project Oversight
- Manage up to 40 client projects and ensure high-quality delivery
- Build strong relationships with founders and CFOs
3. Product & Process Improvement
- Collaborate with Product and Engineering on features and service enhancements
- Bring customer feedback and financial expertise to help us improve the product
4. Reporting
- Track team performance and prepare reports for leadership
What are the preferred requirements for the role?
- 7+ years of experience in finance with at least 2 years as a Head of Finance/CFO/VP of Finance
- English at C1 level
- Basic understanding of accounting principles
- Strong knowledge of financial & CRM software and tools (QuickBooks Online, Xero, Stripe, Microsoft Dynamics, NetSuite, etc.)
- Strong understanding of financial management, budgeting, forecasting, reporting, and analysis concepts
- Experience in managing teams with >5 subordinates
- Excellent leadership, organizational, and time management skills
- Excellent communication, interpersonal, and problem-solving skills
- Strong multitasking, self-management, and prioritization skills
- Proactive rather than reactive approach (you easily approach customers to solve problems they don’t even know they have yet)
- Customer-centric mindset
Will be a plus:
- Experience in US startups.
Reporting Structure: reporting to the Head of the FP&A Team.
Recruitment Process:
- Intro interview with the recruiter
- Hard skills interview with the Head of FP&A
- Test Task
- Culture fit interview with the CEO
Why work with us?
- Opportunity to be directly involved in building a financial management platform for businesses
- Make a real impact - help startups avoid failure and scale faster through smart decisions
- Well-being and mental health focus (we offer the service of an in-house therapist)
- Flexible environment - a remote-first setup, flexible hours, and a trust-based culture
- 24 days of paid vacation per year, paid sick leave
-
· 242 views · 10 applications · 19d
Junior Shopify Engineer
Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · Intermediate Ukrainian Product 🇺🇦ABOUT US: BetterMe is a health & wellness platform providing a tailored holistic approach to well-being. Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is...ABOUT US:
BetterMe is a health & wellness platform providing a tailored holistic approach to well-being. Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits.
YOUR IMPACT:
- Maintain and develop new features for a Shopify Theme;
- Implement new designs with pixel-perfect accuracy;
- Contribute to architectural decisions and participate in technical discussions.
ABOUT YOU:- 1+ years of experience with Shopify theme customization (Liquid) is required;
- Strong understanding of JS (Native), CSS (+ Tailwind), HTML;
- Confident knowledge of Shopify Admin Panel and it’s capabilities;
- Git - Pull Request workflow.
WOULD BE A PLUS:- Experience working with 3rd-party APIs, ERP, cloud/email, analytics tools;
- Knowledge of Shopify API (Storefront, Admin);
- Experience developing Shopify Apps or Extensions.
Our company is built on the ability to find the best people and provide them with everything needed to stay focused on what’s important to make our users even healthier, sportier, happier and better! We create a business environment that brings up best in everyone. We have no bureaucracy, and we give our colleagues complete freedom to make decisions and achieve brilliant results 🚀
Competitive salary. Compensation that will help you focus on your projects and personal development.
More
Professional Growth. We offer a possibility to attend internal, external courses, seminars and access to a corporate library. You will be working with a team of professionals to get insights and discuss ideas.
Comfortable working environment. We provide all necessary work equipment for your role and serve complimentary breakfasts, lunches, and snacks in the Kyiv office.
Health&Fitness. We provide employees with 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.
Rest. We organize team buildings, parties and various team activities to boost our collaboration. -
· 35 views · 12 applications · 19d
Client Manager
Full Remote · Ukraine · Product · 1 year of experience · Advanced/FluentDo you speak English fluently and love communicating with people? Ready to build a career in iGaming, even without prior experience? Join us! We’re looking for a bright, motivated communicator to join our team as a VIP Account Manager. No iGaming...Do you speak English fluently and love communicating with people?
Ready to build a career in iGaming, even without prior experience? Join us!
We’re looking for a bright, motivated communicator to join our team as a VIP Account Manager. No iGaming background? Not a problem — we’ll teach you everything. What matters most is your high level of English (C1+), your people skills, and your willingness to learn.
You’ll become the go-to person for our most valuable players, helping them feel valued, understood, and connected - all while growing your career in a fast-moving global industry.
💼 What You’ll Do:
- Build strong, lasting relationships with top-tier players from around the world
- Communicate with VIPs across email, chat, calls, and even exclusive events
- Keep players engaged, happy, and loyal through personalized service and smart incentives
- Learn to work with CRM tools and player data to drive retention and revenue
- Be the voice of your players - gather feedback, spot trends, and help improve the player experience
- Collaborate with our product, marketing, and support teams to ensure top-level service
🎯 What You Bring:
- Fluent English (C1 or higher) - this is a must
- A genuine interest in people and strong communication skills
- Curiosity, responsibility, and drive - we’ll guide you, but you need to bring the energy
- Any experience in sales, account management, or gaming is a plus - but not required
- Basic comfort with chat tools, emails, and online communication
- Willingness to work in a dynamic, metrics-driven environment
What We Offer:
- Competitive salary based on your skills and growth (starting from day one)
- Work remotely from anywhere - we care about results, not location
- Full onboarding and training - we’ll help you grow fast
- Smart, kind teammates and a company that values initiative
- Paid vacation and sick leave
- A chance to build a real career in iGaming with long-term opportunities
Ready to grow with us?
Drop us a message - even if you’re just curious.
We’d love to hear from you.
More -
· 99 views · 10 applications · 19d
Slot Game Designer to $7000
Full Remote · Worldwide · Product · 2 years of experience · Beginner/ElementaryResponsibilities - Generate and formalize slot concepts: theme, core loop, feature set (free spins, bonus buy, hold-&-spin, jackpots, crash mechanics, etc.) tailored to target audiences and regions. - Perform market and competitor analysis (Pragmatic...Responsibilities
-
Generate and formalize slot concepts: theme, core loop, feature set (free spins, bonus
buy, hold-&-spin, jackpots, crash mechanics, etc.) tailored to target audiences and
regions.
-
Perform market and competitor analysis (Pragmatic Play, Play’n GO, NetEnt, BTG,
Hacksaw, etc.), create teardown reports, and justify which ideas to adapt or enhance.
-
Develop and maintain GDD/TDD: clear requirements for art, dev, and QA teams, feature
prioritization, MVP scope.
-
Together with mathematicians, define target RTP, volatility, hit frequency, and max win;
ensure compliance with regulators (MGA, UKGC, etc.) and responsible-gaming
guidelines.
-
Evaluate business potential: forecast GGR, LTV, ROI for features and craft data-driven
product hypotheses.
-
Coordinate the cross-functional team (art, code, math, QA): synchronize roadmaps, run
product reviews, and make key decisions.
-
After release, analyze KPIs (Bet size, Session length, Retention, GGR/NGR) and initiate
improvements based on data and player feedback.
Requirements
-
2+ years in RMG or F2P slot development as a game designer, producer, or product
manager.
-
Deep understanding of slot mechanics, certification requirements, and
responsible-gaming practices.
-
Ability to translate analytics and business goals into precise feature and UX
requirements.
-
Proven experience preparing full design docs and guiding a product through all SDLC
stages.
-
Strong competitive-analysis and product-analytics skills.
-
Ukrainian or Russian/English B2 or higher (industry communication and documentation).
Nice to have
-
A released slot with GGR > $1 M within the first 90 days.
-
Leverage generative-AI tools (Midjourney, DALL·E, Stable Diffusion, etc.) to rapidly
produce high-impact visual concepts and collages that clearly communicate slot themes,
feature flows, and mood boards to the team
More -
· 68 views · 26 applications · 19d
Senior FullStack developer
Full Remote · Ukraine · 6 years of experience · Upper-IntermediateWe’re looking for a skilled and experienced Full-Stack Developer to join our team. You’ll be working on modern web applications using React on the frontend and Node.js on the backend. This is a great opportunity to influence architecture, contribute to...We’re looking for a skilled and experienced Full-Stack Developer to join our team. You’ll be working on modern web applications using React on the frontend and Node.js on the backend. This is a great opportunity to influence architecture, contribute to product decisions, and work closely with a strong tech team.
Tech Stack:
- Frontend: React, TypeScript, Redux (or Zustand/MobX)
- Backend: Node.js, Express (or Nest.js)
- DBs: PostgreSQL, MongoDB
- Tools: Docker, Git, CI/CD, AWS/GCP
Responsibilities:
- Develop and maintain scalable web applications
- Collaborate with designers, PMs, and other developers
- Take ownership of features from idea to production
- Write clean, testable, and efficient code
- Participate in code reviews and mentor team members
Requirements:
- 6+ years of experience with JavaScript/TypeScript
- Strong hands-on experience with React and Node.js
- Deep understanding of REST APIs and web app architecture
- Experience with relational and/or NoSQL databases
- Familiarity with cloud services (AWS/GCP) and CI/CD workflows
- Upper-Intermediate English or higher
Nice to Have:
- Experience with microservices
- Familiarity with GraphQL
- Previous startup or product company experience
What We Offer:
- Competitive compensation
- Flexible schedule and remote-friendly culture
- 24 vacation days + sick leaves
- Work with a senior-level team and modern tech stack
- Impactful role in a growing product
-
· 16 views · 1 application · 19d
Talent Acquisition Specialist (non-tech)
Office Work · Ukraine (Kyiv) · Product · 2 years of experience · IntermediateWe are a Performa HR agency, and we're excited to find a top-notch professional for one of our clients. We're currently seeking an experienced Recruiter (non-tech) for the UnityFinance team. Here's a short introduction to Performa HR agency: Performa HR...We are a Performa HR agency, and we're excited to find a top-notch professional for one of our clients. We're currently seeking an experienced Recruiter (non-tech) for the UnityFinance team.
Here's a short introduction to Performa HR agency:
Performa HR agency specializes in connecting top talent with leading companies. Our mission is to provide HR solutions that drive success for both employers and candidates. With a deep understanding of the industry, we are dedicated to helping businesses thrive by finding the right people for the right roles.
UnityFinance is an international payment service provider that helps businesses accept online payments from around the world.
Today, UnityFinance is:
- Access to contributors from more than 150 countries worldwide
- Access to over 100 payment methods, including bank cards, e-wallets,
cryptocurrencies, and local payment methods.
Working at UnityFinance is an opportunity to be part of a dynamic international team focused on innovation in the fintech industry. Employees get access to advanced technologies, solving problems on a global scale. The company values professionalism, initiative and desire for development, providing resources for training and career development.
Responsibilities:
🔹 Full-cycle recruiting: from candidate sourcing to hiring.
🔹 Collaborating with department heads to identify staffing needs.
🔹 Utilizing various sourcing channels, including professional networks and social
media.
🔹 Conducting interviews and assessing candidates competencies.
🔹 Maintaining a positive company image in the job market.
Requirements:
🔸 Minimum of 2 years of experience as a recruiter, preferably in IT, FinTech or iGaming.
🔸 In-depth knowledge of contemporary recruitment methodologies and tools.
🔸 Excellent communication and interpersonal skills.
🔸 Proficiency in English B2 level or higher.
We create an environment in which our specialists feel comfortable working
and achieving their goals with comfort and satisfaction:
- Convenient working hours
- Work from a comfortable office
- Paid holidays and sick leave
- Equipment of your choice
- We remember all important events
-
· 41 views · 3 applications · 19d
Junior InfoSec (DevSecOps) Engineer
Office Work · Ukraine (Dnipro, Lviv) · Product · 2 years of experience · IntermediateLoopMe, the leading outcomes-based platform, closes the loop on digital advertising. By leveraging our patented AI technology to optimize media delivery in real-time, we drive measurable uplift for business outcomes across brand lift, purchase intent,...LoopMe, the leading outcomes-based platform, closes the loop on digital advertising. By leveraging our patented AI technology to optimize media delivery in real-time, we drive measurable uplift for business outcomes across brand lift, purchase intent, consideration, foot traffic, and sales.
We are looking for a motivated Junior InfoSec Specialist to join our security team. The ideal candidate will have a basic understanding of information security principles and a strong desire to develop practical skills in a dynamic, cloud-driven environment. You will assist with securing LoopMe’s platforms, learning from experienced team members and gaining exposure to modern technologies like Kubernetes, GCP, PostgreSQL, ClickHouse, Envoy, and Kafka.
Responsibilities:
- Support the development and maintenance of information security policies and procedures.
- Assist in performing risk assessments, security audits, and threat monitoring.
- Help monitor and respond to security incidents under supervision.
- Participate in maintaining security tools such as SIEM, DLP, and WAF.
- Learn and assist with integrating security practices into development workflows (Secure SDLC, code reviews).
- Help ensure compliance with security standards (ISO/IEC 27001, NIST, OWASP, CIS Controls).
- Participate in security awareness training for employees.
- Support the secure architecture of platforms including GCP, Kubernetes, ClickHouse, Kafka, PostgreSQL, and Envoy.
- Stay updated with emerging threats and vulnerabilities.
Requirements:
Education & Experience:
- Foundational knowledge of IT, cybersecurity, or system administration, demonstrated through formal education, self-learning, online courses, or hands-on experience.
- Internship, project participation, or up to 1 year of relevant experience is a plus.
Technical Skills:
- Basic understanding of computer networks and common protocols (TCP/IP, DNS, HTTP/S, VPN).
- Familiarity with at least one scripting language (Bash, Python, or PowerShell) and willingness to learn automation.
- Interest in cloud platforms (preferably GCP, AWS, or Azure).
- Basic knowledge of Linux/Unix administration.
- Understanding of information security principles (encryption, authentication, access control) is a plus.
- Willingness to learn and work with tools like SIEM, IAM/SSO/MFA, and modern cloud/data technologies (Kubernetes, Kafka, PostgreSQL, ClickHouse, Envoy).
Nice-to-Have Qualifications:
- Participation in security courses, bootcamps, or open-source security projects.
- Relevant certifications (e.g., CompTIA Security+, AWS/GCP/Azure Fundamentals, or similar) are a plus.
- Good written and verbal communication skills, attention to detail, and strong motivation to grow in information security.
Benefits:
- Competitive compensation package
- Flexible working schedule and the hybrid type of work
- Annual performance bonus
- One month of workation (you can work from any part of the world for one month)
-
· 18 views · 1 application · 19d
Informatica and IDMC Data Expert / Senior Data Engineer (Informatica)
Full Remote · Countries of Europe or Ukraine · 4 years of experience · Advanced/FluentWe’re looking for a hands-on data integration specialist with deep expertise in Informatica and practical experience with the Intelligent Data Management Cloud (IDMC). You will lead and participate in development of scalable, secure, and high-performance...We’re looking for a hands-on data integration specialist with deep expertise in Informatica and practical experience with the Intelligent Data Management Cloud (IDMC). You will lead and participate in development of scalable, secure, and high-performance data pipelines supporting enterprise-grade integration, quality, and governance initiatives.
Key responsibilities:- Build and maintain ETL/ELT pipelines using Informatica PowerCenter, Informatica Cloud Data Integration, and related IDMC services.
- Design and optimize data integration workflows across hybrid and multi-cloud environments.
- Implement data quality rules, lineage tracking, and governance policies using IDMC modules (Data Quality, Data Catalog, Governance & Privacy, etc.).
- Collaborate with data architects, analysts, and business users to deliver clean, trusted, and timely data.
- Monitor pipeline performance, manage exceptions, and create robust logging, alerting, and retry mechanisms.
- Produce technical documentation, mappings, and best-practice playbooks to enable scalable team adoption.
Required skills & experience:- 4+ years building data pipelines using Informatica products, with at least 1–2 years in IDMC or Informatica Cloud environments.
- Strong knowledge of data integration and ETL/ELT patterns in cloud and hybrid ecosystems.
- Proficient in SQL and working with varied data sources (databases, APIs, files, SaaS platforms).
- Experience with data quality, lineage, and metadata management using Informatica tools.
- Familiarity with cloud platforms like GCP, AWS, Azure and associated data services.
Nice to have:- Experience with IDMC services such as Cloud Application Integration, Informatica Data Governance, or Axon Data Governance.
- Exposure to data privacy, masking, or compliance frameworks (e.g., GDPR, HIPAA).
- Automation using Python, Shell, or DevOps CI/CD tools.
- Certifications: Informatica Cloud Data Integration Professional, IDMC Specialist, or equivalent.
-
· 14 views · 2 applications · 19d
Team Lead Media Buyer (Head)
Full Remote · Worldwide · Product · 2 years of experience · Upper-IntermediateWe are a group of companies that has been operating globally since 2020. We are represented on the market by several sports and casino brands. Over the past year, we have successfully doubled our scale and received the Best Sportsbook Operator award at...We are a group of companies that has been operating globally since 2020. We are represented on the market by several sports and casino brands. Over the past year, we have successfully doubled our scale and received the Best Sportsbook Operator award at the SiGMA Awards.
We’re building an in-house media buying team for our iGaming brand, and we’re looking for a hands-on Team Lead Media Buyer who can both run traffic personally and lead a team of junior buyers and creatives.
You’ll launch campaigns, manage execution, build internal workflows, and prepare the foundation to grow into Head of Media Buying in the next 6–9 months.
What You’ll Do
- Launch and optimize paid campaigns (FB, TikTok, Google UAC, native, push, etc.)
- Manage full cycle: creatives, funnels, tracking, scaling
- Set up and lead a team (junior buyers, designer, dev/tech support)
- Coordinate creative production and landing page optimization
- Monitor performance KPIs (FTDs, ROI, Net Gaming), adjust strategy
- Build infrastructure for scaling: tracking setup, proxy/anti-detect, account farm strategy
What We Expect
- 2+ years of hands-on media buying experience (traffic you actually launched and optimized yourself)
- Experience managing or mentoring others (even a small team)
- Deep understanding of paid traffic logic and funnel testing (not just pressing buttons)
- Experience with multiple GEOs (Tier-1/Tier-2 preferably)
- Self-starter mindset — you can build systems, not just follow them
- Comfort working in gray/white verticals (Gambling, Nutra, Betting, etc.)
Nice to Have
- Direct experience in iGaming (Casino or Betting vertical)
- Familiarity with Keitaro, Binom, RedTrack, Voluum, etc.
- Understanding of cloaking, pre-landers, anti-detect setups
- Data-driven approach to scaling and campaign structure
- Experience managing $100k+ monthly budgets
We Offer
- Full remote setup, flexible hours (as long as performance is met)
- High level of autonomy — you’ll own your team and results
- Access to tech resources (devs, creatives, product team)
- Transparent KPIs and performance bonuses
- Career path to Head of Media Buying with hiring budget and strategic influence
-
· 129 views · 33 applications · 19d
Product Manager to $2500
Full Remote · Worldwide · 2 years of experience · Upper-IntermediateAbout the role We're looking for a Product Manager or Product Analyst who enjoys understanding user behaviour and turning insights into measurable growth. At Applica, you'll work across a portfolio of top-performing mobile apps, designing experiments and...About the role
We're looking for a Product Manager or Product Analyst who enjoys understanding user behaviour and turning insights into measurable growth. At Applica, you'll work across a portfolio of top-performing mobile apps, designing experiments and developing strategy through research, data analysis, and clear communication.
We're a low-bureaucracy, high-ownership environment where you'll have real impact across multiple app categories. If you thrive on the ideate-test-learn cycle, this role offers the opportunity to influence product decisions that reach millions of users.
What you bring
Essential experience:
- 2+ years as a Product Manager or Product Analyst, ideally with mobile apps
- Hands-on experience with user research, product analytics, and A/B testing (you know how to design experiments, segment users, and actually interpret what the data is telling you)
- Track record of driving improvements in activation, retention, engagement, and subscription monetisation
- Proficiency with analytics tools like Amplitude, Mixpanel, GA4, Tableau, or Looker
- Experience with A/B testing platforms such as Firebase, Statsig, Superwall, or similar (and you know about remote config)
- Strong communication skills in English - you can tell compelling stories with data
- Solid presentation abilities and stakeholder management (you know how to get buy-in without drowning people in details)
- Experience working cross-functionally with designers, developers, and marketers
Nice to have:
- Project or account management experience, especially in consulting or multi-client environments
What we offer
Flexibility that actually works: Remote-friendly with flexible hours. Work part-time or full-time on your schedule. We care about results, not when you're online.
Low bureaucracy, high impact: Minimal meetings, no micromanagement. Just a focused team that trusts you to do great work.
Diverse portfolio: Work on top mobile apps across Health & Wellness, Education, Productivity, and more.
Learn from the best: Collaborate with senior product and growth specialists who've been there and done that.
Office options: Premium workspace available in Kyiv & Lviv if you prefer hybrid or in-person work (completely optional).
Competitive compensation: Fair salary plus the satisfaction of working on real growth problems, not vanity metrics.
Your typical day
- Research and discovery: Dive into market and competitor analysis to inform product direction and hypothesis creation
- Data detective work: Analyse user behaviour, segment audiences, and spot growth opportunities hiding in the numbers
- Experiment design: Generate and prioritise hypotheses for testing
- Cross-team collaboration: Work with our UX designer, product analyst, developers, and marketing team to bring experiments to life
- Storytelling: Create clear, compelling presentations to share findings with clients and internal teams
- Ownership: Manage your own workflow and priorities with full autonomy and accountability
- Client partnership: Handle client relationships and account management
- User research: Potentially conduct user research to support our product analyst
If this sounds like the right fit, we'd love to hear from you.
More -
· 149 views · 16 applications · 19d
Customer Success Manager (EN / FR speaking)
Full Remote · Worldwide · Product · 1 year of experience · Upper-IntermediateRequired Skills: • Possess perfect communication skills. • High emotional intelligence, empathy and patience when dealing with customers. • Can and enjoy explaining processes step by step and guiding customers. • Advanced written and spoken English and...Required Skills:
• Possess perfect communication skills.
• High emotional intelligence, empathy and patience when dealing with customers.
• Can and enjoy explaining processes step by step and guiding customers.
• Advanced written and spoken English and French (minimum B2).
• Previous experience in customer service in the gaming or iGaming industry (preferred).
• Polished and professional telephone manners
• Flexible and adaptable.
• Disciplined with a strong work ethic.
• Ability to multi-task.
• Stress-resistant.
• Proven ability to meet and exceed targets.
Responsibilities:
• Communicate with French-speaking customers via calls (primarily), email — ensuring a smooth, personalized, and engaging user experience. Present relevant bonus offers to increase activity and satisfaction.
• Identify user needs, understand their preferences and guide them toward the most suitable offers or features.
• Check and investigate issues on the platform by simulating user actions or testing scenarios. Report and document any technical problems clearly.
• Maintain a quality control efficiency of at least 80%.
• Achieve a minimum of 80-100 calls per shift.
• Ensure call efficiency of at least 35%.
• Leverage the existing customer base provided by your team leader for effective outreach.
• Establish strong relationships with customers, gaining their trust and confidence through attentive listening and empathetic communication.
• Demonstrate a comprehensive understanding of the company's products and services, effectively presenting them to customers and highlighting their benefits.
• Address customer objections calmly and persuasively, providing clear and convincing explanations to overcome concerns and secure sales.
• Identify and refer potential VIP customers to the VIP base.
• Escalate user issues to the relevant department and coordinate with internal teams to ensure timely resolution.
• Follow up with clients to ensure issues are resolved and promotions are correctly activated or used.
• Share ideas for feature improvements, user experience enhancements, and workaround solutions with internal teams.
• Inform users about new bonuses, games, and promotions — especially those tailored to their interests.
• Gather feedback directly from players and share insights with Product, Sales, and Marketing teams to improve offerings.
• Assist in onboarding and supporting new team members with product and process training (French support focus).
• Keep clear and accurate records of calls, cases, and work outcomes in Backoffice and internal working files.
• Consistently hit and exceed service KPIs – including contact rate, conversion rate, and customer satisfaction.
• Contribute to the growth of the team by mentoring less experienced agents and sharing your best practices.
• Stay sharp and informed through regular knowledge checks and product training to ensure top performance.
General terms and conditions:
• 9 hours shifts
• 21 working days of paid vacation in a year;
• 10 working days of paid sick leave in a year;
More -
· 44 views · 14 applications · 19d
Senior Affiliate/Marketing Manager
Full Remote · Worldwide · Product · 2 years of experience · Upper-IntermediateThe fast-growing and iGaming exhilarating company Softsich is looking for an experienced Affiliate Manager to join our dynamic and collaborative team! As an Affiliate Manager you will be a crucial part of our marketing team, responsible for developing and...The fast-growing and iGaming exhilarating company Softsich is looking for an experienced Affiliate Manager to join our dynamic and collaborative team!
As an Affiliate Manager you will be a crucial part of our marketing team, responsible for developing and maintaining strong relationships with affiliate partners. Your role will involve managing and optimizing affiliate programs to drive traffic, revenue, and player acquisition for our gambling brands.
Responsibilities:
- Affiliate Relationship Management: Build and maintain relationships with existing affiliate partners, fostering a collaborative and mutually beneficial partnership.
- Affiliate Recruitment: Identify and onboard new affiliates to expand the affiliate network, negotiating and finalizing partnership agreements.
- Performance Monitoring: Monitor and analyze affiliate performance, ensuring they meet agreed-upon KPIs and targets.
- Commission Structuring: Develop and negotiate commission structures that align with business goals while motivating affiliates to deliver high-quality traffic.
- Campaign Management: Plan and execute marketing campaigns with affiliates to promote our gambling brands effectively.
- Reporting and Analysis: Provide regular reports and performance analysis to assess the effectiveness of affiliate campaigns and identify areas for improvement.
- Compliance: Ensure that all affiliate activities comply with industry regulations and company policies.
- Budget Management: Manage the affiliate marketing budget effectively, maximizing ROI and controlling costs.
- Conferences: As a part of Softsich team you will represent the company in all iGaming events.
- Stay Informed: Keep up-to-date with industry trends, competitor activity, and changes in the online gambling landscape.
Requirements:
- 2+ years of experience in affiliate marketing within the TIER1 GEOs.
- Strong understanding of online marketing, affiliate tracking, and analytics tools.
- Excellent negotiation and communication skills. That requires an advanced English level.
- Data-driven mindset with the ability to analyze and interpret affiliate performance data.
- Proven ability to meet or exceed targets and KPIs.
- We only consider Ukrainian or Russian-speaking candidates
What We Offer:
- A competitive salary.
- A remote work with a flexible work environment.
- An opportunity to shape the future of the iGaming industry.
- A team of passionate and dedicated professionals.
More
Send your CVnow to learn more! -
· 23 views · 1 application · 19d
Senior PostgreSQL DBA
Full Remote · Ukraine · 5 years of experience · Upper-IntermediateDescription We are a cross-functional international team collaborating across the globe on a major insurance product with integrated e-billing functionality.We are seeking a skilled PostgreSQL Database Administrator (DBA) with experience in infrastructure...Description
We are a cross-functional international team collaborating across the globe on a major insurance product with integrated e-billing functionality.We are seeking a skilled PostgreSQL Database Administrator (DBA) with experience in infrastructure automation tools like Terraform and Puppet to join our growing team. You will be responsible for managing, optimizing, and automating PostgreSQL database environments to ensure high availability, security, and performance.
Requirements
- 5+ years of proven experience as a PostgreSQL DBA or similar role.
- Strong knowledge of PostgreSQL internals, replication, and performance tuning.
- Hands-on experience with Terraform and Puppet for infrastructure as code (IaC).
- Experience with Linux-based operating systems.
- Familiarity with scripting languages such as Bash, Python, or similar.
- Knowledge of backup and recovery strategies.
- Strong problem-solving skills and attention to detail.
- Good communication and teamwork skills
- Experience with cloud platforms (AWS, Azure, GCP).
- Knowledge of containerization tools like Docker and orchestration with Kubernetes.
- Understanding of CI/CD pipelines.
Job responsibilities
- Administer and maintain PostgreSQL databases in production and development environments.
- Design, implement, and optimize database schemas, queries, and indexes.
- Manage database backups, recovery, and disaster recovery plans.
- Monitor database performance and implement improvements.
- Automate database provisioning and configuration using Terraform and Puppet.
- Collaborate with DevOps and development teams to streamline deployment pipelines.
- Implement security best practices, including access control and auditing.
- Troubleshoot and resolve database-related issues.
- Keep up-to-date with new PostgreSQL features and automation tools.
-
· 34 views · 1 application · 19d
BigData Architect
Ukraine · 10 years of experience · Upper-IntermediateN-iX is looking for a talented BigData Architect to join our Technology Office team! Our client is one of Europe's fastest-growing mobile companies with almost 5 million active customers, 1,000 employees worldwide, and operations in five countries. The...N-iX is looking for a talented BigData Architect to join our Technology Office team! Our client is one of Europe's fastest-growing mobile companies with almost 5 million active customers, 1,000 employees worldwide, and operations in five countries. The client is using the mobile virtual network operator business model.
Responsibilities:- Acting as a technical thought leader and as an architect for the Data Lake platform.
- Building and extending the architecture Data platform as per the laid out guiding principles.
- Transforming High level architecture into Technical Designs.
- Transforming Functional & Non-functional requirements into designs.
- Co-ordinating with product & business teams to close the loop for requirements & include into final solution proposal.
- Assessing various available options, weighing their pros and cons, and documenting the results as an Architectural Decision Record (ADR).
- Assisting and advising the engineering teams in selecting tools and evaluating multiple providers.
- Outlining the Technical Architecture for each individual component in the system.
- Facilitating and participating in design review sessions to ensure alignment with architectural standards and best practices.
Conducting risk assessments of new & existing technologies and implementations, ensuring compliance with security, data protection and regulatory requirements.
Requirements:
- At least 2 years of experience in a similar Data Architect role with minimum 10+yrs of total experience.
- Proven experience in SQL, PySpark and Python.
- Experience in architecting, designing and developing Big Data platforms.
- Proven experience in working in complex enterprise solution with terabytes of data processed daily.
- Deep understanding of architectural patterns in Big Data like data mesh, data vault, medallion.
- Experience with real-time stream processing.
- Solid experience with Architectural patterns, design reviews and usage of best practices in arriving at the right solution.
- Proven experience with technical impact assessment, assessing various options thoroughly and documenting as an Architectural Decision Record (ADR).
- Working experience of building solutions in any big data cloud technology (AWS, GCP, Azure) and platforms (Databricks, Snowflake).
- Experience in working with real-time and batch-processing architecture.
- Experience with Kubernetes, Delta Lake formatting.
- Experience to articulate the design preferences & choices to senior stakeholders using documented analytical approach.
- Familiarity with Agile working principles.
- Experience of working with tools like Lucid, JIRA, Confluence etc.
- Excellent problem-solving skills.
- Strong commitment to quality, documentation, and teamwork.
- Upper intermediate level of English.
Ukrainian language Advanced or higher level.
Nice to have:
- Experience with Infrastructure as Code (Terraform, Ansible).
- Certification in architecture from Azure or AWS.
- Experience of migration from cloud to hosted Spark platform.
- Working experience with SAFE framework.
We offer*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers
More -
· 352 views · 132 applications · 19d
Middle+ Frontend Developer (Angular + React) to $4500
Full Remote · Countries of Europe or Ukraine · 5 years of experience · Upper-IntermediateDescription of the project and team: We are seeking a passionate and experienced Front-end Developer to join our growing team, who will play a pivotal role in shaping analytics data/Dashboards. Expected duties are: Frontend Development: Work with...Description of the project and team:
We are seeking a passionate and experienced Front-end Developer to join our growing team, who will play a pivotal role in shaping analytics data/Dashboards.
Expected duties are:
- Frontend Development: Work with Angular, with additional experience in React.
- API Development & Maintenance: Design, implement, and maintain APIs to support AI-powered platforms and tools.
- Database Management: Utilize and manage MongoDB and ChromaDB for handling large datasets efficiently.
Required skills and experience:
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
- 5+ years of experience as a Frontend Developer.
- Strong background in full-stack development with expertise in Angular, ideally experience with React.
- Solid experience with API design, development, and maintenance.
- High agency, self-motivation, and a hands-on approach to problem-solving.
- Excellent communication skills and the ability to work in a fast-paced, collaborative environment.
- Fluent in English.