Jobs at Djinni

We’re Hiring: Customer Support Manager

Our mission: to deliver world-class gaming experiences by providing fast, reliable, and customer-centric support that builds trust, satisfaction, and long-term loyalty. We are looking for a Customer Support Manager to manage our support daily operations and ensure an outstanding experience for every player.

What You’ll Do:

• Deliver high-quality, timely, and professional assistance across all communication channels, including some of cold, reactivation or  up-sell outbound outreaches (live chat, email, etc.);
• Ensure hitting personal KPIs (list of KPIs) and continuous improvement;
• Participate in developing and optimizing support processes, workflows, and internal knowledge bases to increase efficiency and service quality;
• Handle complex escalations and ensure that critical cases are resolved quickly and in line with company standards;
• Gather and analyze customer feedback and support data to identify trends, pain points, and opportunities for product and service improvements;
• Ensure compliance with regulatory requirements and internal policies in all customer communications.
  
   

What We’re Looking For:

• Proven experience in Customer Support management within the iGaming, gambling, or similar fast-paced digital industries;
• High level of autonomy in resolving customer requests or going through a proper escalation process;
• Deep understanding of customer service KPIs, quality assurance processes, and performance management.
• Data-driven mindset with the ability to identify trends and turn them into improvement suggestions.;
• Excellent communication skills and a customer-first approach, + fast typing and proficient PC / Internet user;
• Ability to manage multiple priorities, adapt quickly to change, and stay solution-oriented under pressure.
  
   

Experience:

• 1+ years of experience in Customer Support. 
• English B2+ level.
  
   

Why You Should Join Us:

• Competitive Compensation: Enjoy a competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with learning opportunities and clear growth paths.
• Exciting Challenges: Join a fast-growing company at the forefront of the iGaming industry.

Apply now and help us elevate the player experience, build a world-class support function, and make a lasting impact in the iGaming world.

We are a leading sea moss superfood brand in the U.S., on a mission to redefine natural wellness by making it simple, accessible, and affordable for everyone, everywhere.

As we continue to scale across multiple channels and serve a growing customer base, we are looking for a CRM & Automation Specialist to take ownership of our customer support technology ecosystem.

You'll be responsible for managing and optimizing our Zendesk, Shopify, and Siena AI infrastructure, proactively identifying issues before they impact customers, and building scalable systems that support long-term growth.

Why join us?

In this role, you'll become the owner of the technology that powers Customer support experience. You'll have the opportunity to build smarter systems, reduce manual work, improve AI performance, and create the infrastructure that allows our support team to operate at its best.

What we're looking for:

• Systems-oriented – You understand how multiple platforms interact and can map dependencies across complex workflows.
• Proactive – You don't wait for problems to appear in reports; you identify and solve them before they affect customers.
• Analytical – You enjoy investigating data, spotting patterns, and getting to the root cause of issues.
• Detail-oriented – You notice small inconsistencies before they become large operational problems.
• Strong communicator – You can explain technical issues clearly to both technical and non-technical stakeholders.

What you'll do:

CRM & Automation Management

• Own and optimize Zendesk and Shopify workflows, automations, tagging, and integrations.
• Improve support operations by reducing manual work and streamlining agent processes.
• Ensure accurate and reliable data flow between systems.

AI Support Systems (Siena AI)

• Monitor, test, and optimize AI performance and customer experience.
• Identify and resolve bugs, broken logic, and integration issues.
• Improve AI responses through prompt and knowledge base optimization.

Troubleshooting & System Reliability

• Investigate and resolve issues across Zendesk, Shopify, APIs, and AI platforms.
• Perform root cause analysis and implement preventative monitoring.

Vendor & Cross-Functional Collaboration

• Act as the main point of contact for AI and support technology vendors.
• Partner with Support, Marketing, Retention, and Operations teams to build scalable solutions.
• Drive system improvements, feature requests, and automation initiatives.

Reporting & Analytics

• Build and maintain dashboards tracking support performance, AI quality, and automation effectiveness.
• Analyze trends and data to identify customer, product, and operational issues before they become larger problems.

What you bring:

Required Experience

• Strong experience in Zendesk administration.
• Experience working in e-commerce environments.
• Experience building workflows, automations, and support operations systems.
• Strong analytical and troubleshooting capabilities.
• Experience working with large datasets and reporting.

Technical Skills

• Zendesk (Critical): Administration, Triggers, Automations, Macros, Integrations, Zendesk Explore.
• Shopify: Customer architecture, Orders and fulfillment flows, Tags and customer segmentation, Metafields.
• AI Platforms: Siena AI or similar AI customer support tools, Understanding of LLM behavior and prompt engineering.
• Data & QA: Root cause analysis, System testing, Data validation, Dashboard building.

What we offer:

• Welcome Pack and custom True Sea Moss merch to ensure you arrive like you were always meant to be here
• Sports reimbursement to support your physical and mental health
• Coaching & career consultations to support your personal and professional growth
• Access to corporate English lessons to sharpen your communication skills
• WHOOP membership to help you track your health, sleep, and recovery
• Coworking membership if you prefer a hybrid work lifestyle
• Sabbatical options after long-term contributions
• Project grants for side ideas, personal initiatives, or creative experiments

Ready to Build the Systems Behind an Exceptional Customer Experience?

If you're passionate about automation, AI, e-commerce systems, and solving complex operational challenges—and you want to own the infrastructure that powers customer support at a fast-growing wellness brand—this role is for you.

Apply now and help us build smarter systems that allow our team to focus on what matters most: serving our customers. 🌊

Come build something true with us.

At True Sea Moss, we’re on a mission to bring real, wild nourishment back into people’s lives. Our products are rooted in nature, clean by design, and crafted with care. As we grow, we’re not just scaling orders — we’re deepening relationships.

That’s where you come in.

We’re looking for a Head of Customer Support who doesn’t just manage tickets — you design systems that reflect care, calm, and clarity at every customer touchpoint. You know that behind every inquiry is a human being, and behind every world-class brand is a world-class support operation.

Now – who are we looking for?

You’re a people-first, process-driven leader. You can zoom out to design scalable systems and zoom in to resolve a delicate issue with nuance and empathy. You know how to build teams, train for tone, and turn everyday conversations into brand loyalty.

What You’ll Be Doing

• Lead and evolve our customer support strategy, systems, and team as we scale across markets
• Own and optimize support operations, including SLAs, workflows, ticket routing, and knowledge management
• Design and implement feedback loops that turn customer insight into product, policy, and experience improvements
• Track and report on core CX metrics (CSAT, response time, resolution rate, etc.) to inform team performance and company decisions
• Oversee our support platforms and ensure tool usage is efficient, integrated, and evolving
• Build and nurture a high-performing team — from hiring to training to coaching
• Partner with Marketing, Product, and Ops to ensure seamless communication and aligned customer touchpoints
• Lead crisis response, escalations, and sensitive communications with clarity and care

What You Bring

• Proven experience leading customer support or CX teams in a high-growth DTC or e-commerce environment
• Strong command of support platforms (e.g., Zendesk, Shopify, Klaviyo) and automation tools
• Operational mindset: you love process design, SOPs, and scalable systems
• Deep understanding of CX metrics and the ability to use data to drive continuous improvement
• Experience managing remote teams across multiple time zones
• A calm, proactive, solutions-first approach to customer challenges

Nice-to-Haves

• Familiarity with U.S. consumer expectations and CX best practices
• Experience with health & wellness, lifestyle, or mission-driven brands
• Background in customer lifecycle, retention, or post-purchase engagement strategy

Why Work With Us

We don’t treat customer support as an afterthought — it’s central to our brand and business.

You’ll help shape how we show up in the world: consistently, compassionately, and with conviction.

We listen. We care. We build things that last.

Here’s How We Back Our Words with Care

• Welcome pack and custom True Sea Moss merch to start strong
• Sports reimbursement to support your mental and physical well-being
• Additional vacation days beyond standard holidays
• Coaching & career development sessions to fuel your growth
• Corporate English lessons to help you sharpen communication
• WHOOP membership to support your health and recovery
• Coworking membership for flexibility and focus
• Sabbatical options after long-term contributions
• Travel and project grants to support personal growth and creativity

So — does this sound like your kind of work?

If you believe great customer support is about connection, consistency, and care — and you're ready to build something that truly matters — we’d love to hear from you.

Let’s make things worth remembering.

Come build something true with us.

At True Sea Moss, we’re on a mission to bring real, wild nourishment back into people’s lives. Our products are rooted in nature, clean by design, and crafted with care. As we grow, we’re not just scaling orders — we’re building the operational systems that keep our supply chain, vendors, warehouses, and finances aligned.

That’s where you come in.

We’re looking for an Invoice & Supply Sync Manager who can bring structure, accuracy, and visibility to the flow of invoices, purchase records, shipping documents, inventory updates, and vendor communication.

This role sits at the intersection of supply chain operations, accounts payable coordination, document management, and cross-functional follow-up. It’s not just about keeping files organized — it’s about making sure the right information reaches the right people at the right time, so decisions can be made clearly and operations can keep moving.

Now — who are we looking for?

You’re highly structured, detail-oriented, and proactive. You like clean trackers, clear documentation, reconciled numbers, and well-managed follow-ups. You’re comfortable working with invoices, purchase orders, vendors, warehouses, internal teams, and accounting systems — and you know how to spot when something doesn’t match.

You can manage multiple moving parts without losing the details, and you’re calm enough to follow a discrepancy through until it’s resolved.

What You’ll Be Doing

• Collect, review, and organize vendor invoices and supporting documents
• Verify invoice details against purchase orders, receiving records, approved pricing, and shipment documentation
• Track invoice approval status, payment readiness, missing documents, and open discrepancies
• Coordinate with Finance and Accounting on coding issues, payment schedules, invoice questions, and backup documentation
• Maintain invoice tracking logs, payment schedules, and organized records for accounting and audit purposes
• Coordinate inventory-related documentation between suppliers, warehouses, fulfillment centers, freight providers, and internal teams
• Track inbound shipments, freight invoices, receiving confirmations, inventory discrepancies, and related follow-ups
• Support reconciliation of purchase orders, goods received, supplier invoices, inventory adjustments, and logistics costs
• Follow up on missing invoices, packing lists, BOLs, proofs of delivery, receiving confirmations, and inventory updates
• Keep communication records, escalation notes, and open operational items clearly organized
• Update operational and accounting systems with accurate invoice, supply, and inventory-related data
• Maintain organized digital filing structures for invoices, shipping documents, vendor records, and reconciliation materials
• Support reporting related to AP aging, supply costs, freight expenses, inventory variances, and open purchase orders
• Assist with month-end close processes and reconciliation procedures

What You Bring

• 2+ years of experience in accounts payable, supply chain coordination, operations administration, inventory support, logistics support, or a similar role
• Strong attention to detail and excellent organizational skills
• Experience working with invoices, purchase orders, vendor communication, and supporting documentation
• Understanding of basic accounts payable workflows and approval processes
• Ability to compare records, identify discrepancies, and follow up until issues are resolved
• Confidence working with spreadsheets, trackers, digital folders, and operational systems
• Ability to manage multiple priorities, deadlines, and communication threads at the same time
• Strong written and verbal communication skills
• English proficiency required
• Proactive, structured, and solutions-oriented approach to daily operations

Nice-to-Haves

• Experience with QuickBooks, NetSuite, Bill.com, or similar accounting / ERP systems
• Experience with Amazon, Shopify, TikTok Shop, or e-commerce operations
• Background in e-commerce, CPG, manufacturing, logistics, fulfillment, or inventory-heavy environments
• Understanding of inventory reconciliation, freight costs, and warehouse documentation
• Advanced Excel or Google Sheets skills
• Experience supporting month-end close or audit preparation

Why Work With Us

Behind every clean customer experience is a team making sure the operational details are accurate, visible, and under control.

You’ll help us strengthen the systems that connect our suppliers, warehouses, operations, and finance teams — making sure invoices, inventory updates, shipping documents, and payment workflows move clearly and reliably.

We listen. We care. We build things that last.

Here’s How We Back Our Words with Care

• Welcome pack and custom True Sea Moss merch to start strong
• Sports reimbursement to support your mental and physical well-being
• Additional vacation days beyond standard holidays
• Coaching & career development sessions to fuel your growth
• Corporate English lessons to help you sharpen communication
• WHOOP membership to support your health and recovery
• Coworking membership for flexibility and focus
• Sabbatical options after long-term contributions
• Travel and project grants to support personal growth and creativity

So — does this sound like your kind of work?

If you’re structured, detail-oriented, and ready to bring clarity to the systems behind a fast-growing brand — we’d love to hear from you.

Let’s make things worth remembering.

We’re seeking a skilled and enthusiastic Clinical Design Engineer to join Materialise.

If you are selected for the job, you will need to undergo thorough training before handling real cases. We will teach you everything you need to know. We are not looking for experts but motivated individuals willing to learn and grow with us.

Responsibilities:

⁃ A Clinical Design Engineer developing medical implants and guides for CMF based on Clinical engineer requests, surgeon's preferences, and anatomy aspects according to work instructions and established procedures;

⁃ Able to determine the high-level clinical reality and history of the patient based on medical image data, and other additional data if applicable.

Requirements:

⁃ University degree in Mechanical Engineering or the Biomedical Engineering field is a plus (commercial experience is not mandatory);

⁃ Good 3-dimensional thinking & basic experience with CAD tools (SolidWorks or similar);

English level: Intermediate.

⁃ General engineering knowledge;

⁃ Detail-oriented and good at troubleshooting;

⁃ Good self-organization skills;

Will be a plus

Understanding of 3D-printing technology.

Job Description

- Confident PC user (Windows)
- Basic English
- Extensive internet research skills
- Creative problem-solving and analysis skills
- Team player with good interpersonal and solution-oriented attitude
- Readiness to work in shifts (mandatory)
- Stress-resistance
- Ice Hockey knowledge is very beneficial, actual hockey playing skills are not required
- Video gaming experience also useful

Job Responsibilities

- Analyze ice-hockey games and record key events as they occur such as successful pass, penetration of offensive zone, faceoff win, etc. (40+ total event types)
- Check the quality of content and do an analysis of quality data
- Work on various data tools and generate information by doing online research
- Provide inputs/content with high quality
- Ability to identify and verify source authenticity
- Solve complex problems in time-bound and effective manner
- Ability to analyze data by doing secondary research

Department/Project Description

Our client is leading supplier of sports analytics to its clients. Using cutting edge Computer Vision and AI/ML technologies, the company provides outstanding real-time sports performance analysis. As an analyst you will be responsible for providing quality statistics for ice hockey games using client's proprietory tools.

Senior Business Analyst

About

Good software should make complicated things feel simple. 

That's what we do at ClassOwl: we take the everyday chaos of running a school and turn it into one clean platform that teachers, students, parents and admins actually love. Now we need a Business Analyst who sees a tangled process and wants to bring order to it.

We encourage you to apply if you are an agile, smart, proactive, and intellectually curious person who loves building complex systems while keeping them inherently simple.

You will work with our Business stakeholders and customers, collecting and refining requirements while still being able to make decisions independently. You will collaborate fluently in German and in English, and derive correct insights into user behavior.

Requirements

• At least 4 years in a Business Analyst role
• Extensive theoretical and working knowledge of BA methodologies and tools
• Be able to write very well-structured and detailed user stories in the rule-oriented format
• Possess strong interpersonal skills and comprehensive experience working in a team with a complex stakeholder structure
• Experience creating well-organized documentation and diagramming complex flows
• Familiarity with Relational Databases to be able to understand complex data structures and identify necessary changes
• Bachelor’s degree; Master’s degree preferred
• Experience supporting a diverse set of customers or stakeholders simultaneously
• Ability to use AI tools to work faster, without compromising the quality of requirements
• Fluent German; English

Would Be a Plus

• Experience as a Business Analyst in the Education domain is an advantage
• Familiarity with Mobile platforms

What Will You Do

• Proactively work with stakeholders to identify business, solution (functional, non-functional), transition requirements, and business rules
• Analyze the current state (As-Is) as well as impact analysis (To-Be) and identify gaps
• Based on the analysis, be able to come up and suggest different approaches to business decisions
• Thoroughly polish user stories to cover every little detail to minimize product defects
• Prepare or modify existing BPMN diagrams to supplement user stories, specifications, and change requests
• Prepare user stories / change requests, work with the Engineering team and Designer during the delivery process to clarify the goal, requirements, corner-case scenarios, relevant test cases, etc.
• Bring structure and clarity to an existing backlog; and document implemented features

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

Your future responsibilities include:

• Building, optimizing, and maintaining ETL pipelines that extract data from ERP
  systems, databases, and APIs, transform it into a usable format, and load it into
  BigQuery
• Automating data ingestion, transformation, and loading processes to reduce manual
  intervention and ensure efficiency
• Monitoring and troubleshooting data pipelines proactively — catching performance issues
  issues, errors, and data quality problems before they escalate
• Managing and optimizing data storage: partitioning, indexing, and performance tuning
  in BigQuery
• Designing data models that represent the structure and relationships within a business
  data
• Implementing data quality checks and validation rules at every stage of the pipeline
• Identifying and resolving data inconsistencies, errors, and missing values
• Conducting data audits and comparing results with business user needs — proposing
  solutions to close existing gaps
• Collaborating with analysts, data scientists, and business stakeholders to understand
  their data needs and translate them into scalable solutions

Why this role might be interesting for you:

If you love structure and enjoy optimizing processes, this is your playground. You'll make real-world architectural decisions, not just execute tickets. Every pipeline you build or improve directly powers business decisions at the highest level, so the impact of your work is visible and immediate. And if you want to be the person who shapes a data-driven culture from the inside — that's exactly the role we're offering.

Needed experience & skills:

• 2-4+ years of hands-on experience as a Data Engineer
• Advanced knowledge of SQL and Python
• Hands-on experience with GCP, in particular BigQuery
• Strong ETL and data warehousing skills: Apache Airflow, dbt
• Clear understanding of both the technical and business sides of data products
• Clear and concise communication; comfortable working cross-functionally with nontechnical stakeholders
• Proactive problem-solving mindset — analytical thinking and attention to detail
• English level — B2+

Nice to have skills:

• Experience at a large systematic company (retail, banking, telecom, FMCG, logistics)
• Comfort working autonomously as the only Data Engineer on a team
• Adaptability in a high-paced, fast-changing environment

Hiring Process:

CV Screening → Questionnaire → Intro Call → Tech & Soft Interview → Bar Raising

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.

Submit your resume and join our team!

Codebridge is looking for a high-potential Marketing Intern with strong technical curiosity — someone who wants to grow into a modern B2B marketer who can solve problems with AI, systems, and data, not just create content or manage social media.

This is not a classic SMM or content-only role. We’re looking for a junior-level specialist who enjoys figuring things out, breaking problems into steps, and using AI tools to move faster and smarter. You will work directly with the Lead Marketing Manager and gain real hands-on experience in B2B tech marketing, SEO, website optimization, campaigns, and marketing automation.

Responsibilities:

Content, SEO & Research (Execution-Focused)

• Support execution of B2B content initiatives (blog, service pages, case studies, LinkedIn)
• Research topics using AI tools + credible sources and turn them into structured briefs
• Assist with SEO tasks: keyword research, content optimization, internal linking, content updates
• Prepare outlines, drafts, and structured inputs for articles and landing pages
• Maintain and update website content (Webflow)

Marketing Operations & Web Support

• Support simple no-code and AI-driven automations (content workflows, email flows, internal systems)
• Help structure landing pages and improve messaging clarity
• Assist with newsletters and email campaigns
• Use AI tools to speed up research, analysis, and preparation — not just for text generation

Campaign & Process Support

• Assist in launching and supporting marketing campaigns across channels
• Help maintain marketing processes, checklists, and task execution
• Work with analytics and performance data to understand what works and why

Research & Insights

• Conduct basic competitor and market research
• Turn information into structured summaries and briefs for the marketing team

Requirements:

• Currently studying marketing, communications, digital media, tech or recently completed relevant courses
• Basic understanding of SEO, analytics, or marketing funnels
• Strong interest in digital marketing AND technology
• Ability to break down problems and think logically
• Comfortable using AI tools (ChatGPT, Claude, Cursor, etc.) beyond basic chat
• Willingness to learn fast, experiment, and work with incomplete information
• Upper-Intermediate English or higher (written)

Nice to Have (Not Required)

• Experience with no-code tools, automations, or scripts
• Ability to write simple SQL / Python / JavaScript with AI assistance
• Experience using AI to automate or significantly speed up work

Soft Skills

• Curious, proactive, and fast learner
• Detail-oriented and responsible
• Able to work independently with guidance
• Comfortable in a structured, process-driven environment

Why This Role

• Long-term position with clear growth path (Intern > Junior>Middle)
• Real hands-on experience in B2B tech marketing
• Mentorship and structured learning
• Opportunity to grow together with the company

This Role Is Probably NOT a Good Fit If

• You’re mainly looking for an SMM or content-creation role
• Your main experience is Instagram/TikTok management
• You expect detailed step-by-step instructions for every task
• You’re not interested in AI, automation, or technical problem-solving

We Offer:

• Collaborative Environment: Join a team that values collaboration, creativity, and mutual respect
• Career Growth: Performance reviews and constructive feedback
• Generous Time Off: 20 paid vacation days and 15 sick leave days annually, ensuring you have the time to recharge
• Professional Development: We support your growth by compensating for courses, certifications, and other educational opportunities
• Flexible Work Options: Work remotely from the comfort of your home or join us in our modern Kyiv office

Recruitment Process:

1. Initial Screening (Questionnaire) 

2. Test task 

3. Interview 

4. Job Offer

If you have any questions or need clarifications, feel free to reach out to our Talent Hunter Team by email.

#WeAreIn for jobs that impact everyone's life. 

Do you want to lead the way in tackling complex challenges in ASIC to FPGA conversion? We are seeking a motivated and experienced Senior FPGA Design Engineer to play a key role in converting full-chip microcontroller ASIC to FPGA. In this role, you will define FPGA design constraints, develop and debug RTL conversion scripts, and support the FPGA tools to ensure smooth ASIC RTL integration. Join our team in Lviv and help us solve intricate debugging issues while working closely with global prototyping and design teams. 

Are you in?

Key responsibilities in your new role
 

• Define and implement custom IP modules for FPGA tools
• Write and verify test benches for FPGA integration and participate in debugging sessions to ensure smooth ASIC to FPGA conversion
• Develop RTL conversion scripts to automate the ASIC RTL adaptation for FPGA
• Debug hardware/firmware co-execution challenges and analyze issues with a focus on system functionality
• Assist the firmware team by reviewing and debugging C-language test firmware used for FPGA verification
• Define coding rules to facilitate efficient and FPGA-friendly RTL adaptation
• Collaborate with the global FPGA prototyping team to improve and streamline the ASIC to FPGA prototyping flow

Qualifications and skills to help you succeed
 

• University degree in Computer Science, Electronics, or equivalent
• 5+ years of experience in Digital Design using FPGA
• Experience in large-scale FPGA development in Verilog or VHDL on Xilinx devices or other FPGA platforms
• Hands-on experience with lab FPGA debug methodologies (e.g., ChipScope, Mentor Certus, oscilloscopes, protocol analyzers)
• Familiarity with scripting languages (e.g., Perl, Python, TCL)
• Good level of English

Please send us your CV in English

We’re looking for a Middle DevOps to join a project in the financial domain, where infrastructure reliability, release quality, and operational stability directly impact business outcomes. In this role, you’ll work on deployment pipelines, Kubernetes-based environments, observability, and production support, helping development and QA teams deliver software safely, consistently, and with high quality.
 

Required for this role

• Strong understanding of version control systems such as Git
• Hands-on experience with automation scripting using Bash, PowerShell, or Python
• Experience with artifact management tools such as Nexus or Artifactory
• Practical knowledge of CI/CD pipelines using tools like Jenkins, GitLab CI, or CircleCI
• Familiarity with Java, Python, or Node.js ecosystems, including build tools like Maven or Gradle
• Experience with containerized environments using Docker and orchestration with Kubernetes, including Kustomize
• Exposure to cloud platforms such as Azure or IBM Cloud
• Understanding of monitoring and logging tools such as Prometheus, Grafana, or Azure Monitor
• Awareness of configuration management tools like Ansible, Chef, or Puppet
• Strong problem-solving, communication, collaboration, and time management skills
   

Your responsibilities

• Design, review, and implement deployment pipelines in collaboration with offshore engineering teams
• Partner with development and QA teams to integrate and maintain quality gates across delivery pipelines
• Work with product teams to define SLI/SLO targets and implement monitoring and alerting as code
• Provide Level 3 support for production incidents, troubleshooting complex infrastructure and release-related issues
• Coordinate releases with multiple teams and perform post-deployment validation to ensure stable delivery
• Improve release efficiency by introducing automation and reducing operational overhead in software delivery
• Support SRE initiatives by participating in repair backlog reviews and helping reduce operational toil
• Create infrastructure, architecture, release, and troubleshooting documentation for support teams
• Participate in incident reviews, chaos engineering, and failover testing to improve system resilience
   

What you get
 

Your time off

• 18 paid vacation days and 10 paid sick days annually
• 10 Ukrainian public holidays
• Maternity and paternity leaves
• Marriage and Parenthood Package
• Additional leave for major life events
• Sabbatical leave opportunities
   

Learning & growth

• Sombra University workshops and internal learning programs
• Tech Communities and knowledge sharing sessions
• Language courses and workshops
• Mentorship opportunities
   

Health & well-being

• Sports compensation or health insurance coverage
• Participation in races and marathons
• Corporate doctor (telemedicine)
• Well-being initiatives and workshops
   

And even more

• Company-provided technical equipment
• PE administration and tax support
• Internal referral program
• IT Club loyalty program
• Company events and volunteering initiatives
   

Are you passionate about bringing ideas to life through captivating visuals and dynamic motion design? Codefinity, a leading online learning platform, is looking for a talented Graphic & Motion Designer to join our marketing team. In this role, you’ll bring campaigns to life through compelling graphics and dynamic motion design.

Requirements:

• 2+ years of experience in performance marketing design (Facebook Ads).
• Proficiency in Figma and Adobe Creative Suite (After Effects, Photoshop).
• Strong understanding of the fundamentals of composition, typography, and color theory.

• Ability to work within brand guidelines while delivering innovative and fresh ideas.

   

Key Responsibilities:

• Collaborate with the marketing team to create visually striking designs for online campaigns and social media.
• Actively participate in idea generation and team brainstorming sessions.
• Design static and motion graphics creatives.
• Ensure consistency of brand identity across all marketing materials.

• Stay current on design trends and bring fresh ideas to marketing strategies, ensuring Codefinity stands out in a competitive market.

   

What do we offer:

• Office-Based Work in Kyiv
• Work within an ambitious team on a socially impactful education product.
• 20 working days of paid vacation per year, plus public holidays.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.

We are looking for a designer who loves to go beyond basic references and build genuine visual concepts. If you can easily grasp a product's value, tailor ideas for various audiences, and use AI tools to boost your daily workflow — you should definitely join us!

Codefinity is a fast-growing EdTech company on a mission to make tech education accessible, engaging and truly practical. We help people from all over the world master in-demand programming skills and build meaningful careers in tech.
 

Our platform has already empowered hundreds of thousands of learners globally — from complete beginners to industry professionals — through interactive, hands-on courses designed to accelerate real skill growth.
 

We’re a team of ambitious and creative people who love what we do and move fast. We experiment, learn and constantly raise the bar to achieve bold goals. At Codefinity, every idea can make a difference, and every team member has a real impact on our growth story.

What you will do

• Systematically develop high-performing creatives for Meta to drive user acquisition
• Conduct creative and competitive research, analyzing market trends, best practices, and audience behavior
• Formulate and prioritize creative hypotheses based on performance data and previous test results
• Develop concepts for performance campaigns, including video scripts, static designs, hooks, and messaging
• Prepare structured briefs for designers and production teams, overseeing the process from concept to final delivery
• Analyze test results (CTR, CPA, CPM, ROAS) and initiate iterations for successful assets
• Explore and implement AI-powered tools to enhance productivity and creative output

What we are looking for

• 6+ months of experience in performance marketing, preferably with Tier1 markets;
• Understanding of Paid Social (Meta) dynamics: formats, hooks, messaging, and platform specifics;
• Ability to analyze key metrics (CTR, CPM, CPA, ROAS) and conduct competitive research;
• Copywriting skills and knowing how to transform ideas into catchy headlines;
• English level B1 (Intermediate) or higher.

Benefits

• Work on a high-impact EdTech product within an ambitious global team
• 20 working days of paid vacation per year, plus public holidays.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• In-office medical support and professional massage services
• Sports activities: running, yoga, boxing, and more.

Reteno is the messaging platform for app user retention. It’s designed to identify and retain the right users through perfectly timed and channel-optimized campaigns without developers. We help mobile teams grow their product and revenue through personalized push notifications, in-apps, emails, SMS, and more. Reteno is trusted by 500+ leading brands worldwide, including Yoga-Go, BetterMe, Promova, Reface, RetouchMe, and plenty of smaller apps that scale with us.
We are looking for an SMM Specialist with strong expertise in the B2B niche who knows how to promote B2B accounts and engage professional audiences on LinkedIn, Facebook, and other social media platforms.

KEY RESPONSIBILITIES:

- Promote the company and its product (messaging automation platform for mobile applications), as well as the company's CEO accounts on social media.

- Attract new followers, engage with existing followers, and, eventually, generate marketing-assisted leads for the Sales team.

- Understand the specifics of posting one material to different social media platforms (LinkedIn, Facebook, Instagram, X, YouTube Community, Threads). 
- Follow the existing content plan - and later on, create one single-handedly according to strategic markers.
- Create and edit images and short videos with subtitles(reels, shorts, stories) using AI tools or manually, if necessary.
- Produce visual creatives and engaging texts for PPC campaigns (static, animated, videos) at scale.
- Write clearly, concisely, and naturally in English for the brand’s B2B audience.
- Understand visual storytelling (images) and be able to create memes.
- Exploit SMM trends to attract a new audience.
- Keep track of the new features, algorithms, and trends on LinkedIn and Facebook.
- Analyze performance and improve campaign results.
- Produce various types of content for the product, including newsletters, emails, presentations, etc.

PROFESSIONAL EXPERIENCE:
- At least 1 year of experience in B2B marketing, branding on social media, creating high-quality content for LinkedIn, Facebook, and other social platforms (in English).
- Understanding of how various social media platforms work and the specific content presentation styles they require.
- Ability to quickly produce ideas for ad create simple visuals in Canva, Figma, or other graphic design software.
- Understanding of branding: visual identity, communication consistency, and positioning.
- Strong writing, editing, and proofreading skills.
- Advanced proficiency in English.
Essential soft skills: creativity, adaptability, and flexibility, as the work environment is dynamic.
Experience with generating images and videos with AI will be a plus.
Providing your proven social media project stats will be a huge plus.

WE OFFER:

- Flexible 8-hour work schedule, Mon-Fri.

- Opportunity to work remotely or with a hybrid schedule.

- 18 working days of vacation and official holidays off.

- Partial compensation for English language courses and other educational programs;

- An awesome team of professional and fun individuals.

If you’re looking for a dynamic and ambitious product company with continuous innovations and exciting projects (Reteno, eSputnik, Yespo) — join our team.

We are looking for an experienced HR BP to join our HR team. 

In this role, you’ll support a unit comprising 140 employees and 23 Leads. Your primary mission will be to empower the management and leadership team, helping them thrive and excel by driving employee engagement, fostering leadership development, and aligning HR strategies with business goals. Your team includes team leaders with diverse experience levels - some are new to their roles, while others are seasoned professionals seeking a trusted HR partner to guide and collaborate with.
 

Please note we consider only candidates from Lviv!
 

What about the company?

We are a growing organisation of 400+ great magical people in the company. 

Our team operates from two offices in Lviv and Kyiv, where we frequently come together for in-person collaboration and connection.

Honesty, focus on results and optimism are essential for our daily life in the company. We believe our colleagues are mature and professional, capable of making decisions independently and taking responsibility for their actions. We care about our people, their continuous growth, and the country we live in. We maintain a human-centred approach in all interactions and are always ready to lend a helping hand.

If you’re passionate about HR, thrive in dynamic environments, and want to contribute to our growth, we’d love to hear from you!
 

Requirements

• 4-5 years of experience in an HR role
• Day-to-day working experience with Delivery Managers, PM and Team Leads
• Solid knowledge of people management & business processes
• Strong business orientation with a deep understanding of market dynamics and trends.
• Comprehensive understanding of all HR functions and industry best practices
• Excellent communication and interpersonal skills, with the ability to influence, partner with, and advise leadership teams
• Strong problem-solving abilities, a proactive mindset
• Able to multitask, prioritize, and manage time efficiently
• Upper-Intermediate or higher level of English
   

Responsibilities

• Partnering closely with the leadership team (Delivery Directors, Delivery Managers, PMs and Team Leads) to drive organizational success
• Еnsuring our managers and leads master best practices in people management. Provide HR guidance and consult with managers on people-related matters
• Proactively identifying of problems and risks in your business unit, collaborate with the management team to find effective solutions and mitigate risks
• New leads & managers onboarding, ensuring they are equipped for success in their roles
• Resolving complex employee relations issues (counteroffers, dismissals, conflicts)
• Planning the PDP process and feedback sessions in your business unit 
• Analyzing and evaluating HR metrics
• Manage benefits compensations in your business unit 
• Communication of new policies and changes within the company, ensuring their implementation in the teams
• Collecting training needs (for teams and managers - on an ongoing basis), creating requests for the LnD team 
• Succession planning

The role's primary focus is working with managers rather than all employees. Meetings with employees are conducted at their request or the lead's request in critical situations.
 

Work Schedule

Full-time working days, flexible hours, and hybrid for the candidates from Lviv are available
 

Interview stages

1. Screen with a recruiter (up to 45 minutes).

2. First interview with our HR Director

3. Final interview with Delivery manager and Lead HR BP

*Some elements of our recruitment process are supported by AI tools, while all candidate evaluations remain the responsibility of our recruitment team