Jobs at Djinni

Role Overview

As the Head of Managed Services at ThingsBoard, you will be the founder and leader of our new Private Cloud department. This is a critical business unit where the "Product" is the seamless operation, performance, and reliability of ThingsBoard instances in the cloud. You will lead a team of Customer Reliability Engineers (CREs) and Technical Account Managers (TAMs) to ensure that our largest customers receive a premium, "zero-friction" experience.

Key Responsibilities

1. Team Leadership & Motivation

• Build the Culture: Foster a "CRE mindset" where engineers are motivated to automate repetitive tasks and take pride in 99.9% uptime.
• Mentorship: Conduct 1-on-1s, identify skill gaps, and provide the team with the tools (including AI-driven automation) they need to succeed.
• Resource Management: Manage the hiring roadmap and on-call rotations to ensure 24/7 coverage without team burnout.

2. Process Ownership & Maintenance

• The Playbook: Design and maintain the internal "Standard Operating Procedures" (SOPs) for deployment, patching, and incident response.
• SLA Enforcement: Define and monitor Service Level Agreements (SLAs). You are responsible for ensuring we meet our promises to the customer.
• Operational Excellence: Ensure every technical fix is documented in the Internal Knowledge Base to prevent recurring issues.

3. Strategic Customer Management ("Know Your Customer")

• Usage Insights: Deeply understand how our customers use ThingsBoard (device counts, data frequency) to anticipate scaling needs.
• Voice of the Customer: Act as the internal advocate for Private Cloud clients, providing feedback to the core Product team on how to make the platform more "manageable."
• Escalation Point: Serve as the final point of contact for high-value customers during critical incidents or complex business discussions.

4. Continuous Improvement & FinOps

• Margin Optimization: Constantly look for ways to reduce our cloud spend (AWS/Azure/GCP) while maintaining performance.
• Automation First: Drive the team to replace manual "tinkering" with automated scripts and AI-augmented workflows.
• Efficiency: Reduce the "Time to Onboard" for new customers through process refinement.

5. Strategic Task Prioritization

• The Buffer: Protect the team from "feature creep" and distractions. You decide what is a "Critical Priority" vs. what can wait.
• Roadmap Alignment: Balance technical debt (fixing the infrastructure) with business growth (onboarding new clients).

Requirements & Skills

Technical Awareness

• Cloud Literacy: You understand VPCs, Load Balancers, Managed Databases, and Kubernetes. You don’t need to be the one writing the code, but you must be able to "speak the language" and validate the team's technical decisions.
• Architecture Mindset: Ability to understand the ThingsBoard stack and how it interacts with different cloud provider services.

Leadership & Soft Skills

• Conflict Resolution: You are the calm in the storm. Whether it’s a heated discussion between Sales and Engineering or a frustrated customer during an outage, you find the "Win-Win" solution.
• Proactive Problem Solving: You don't wait for a ticket to be filed. You see a bottleneck in the onboarding process and fix it before the next customer arrives.
• Communication: Ability to translate deep technical metrics (latency, IOPS, CPU steal) into business value for the CEO and customers.

Experience

• 5+ years in a leadership role within a SaaS, MSP, or DevOps environment.
• Proven experience in managing customer relationships and technical service delivery.
• Experience with SLA management and high-availability systems.

Why Join This Role?

You aren't just managing a team; you are building a new revenue stream for ThingsBoard. You have the autonomy to define the tools, the processes, and the team structure from day one.

Success in the first 90 days looks like:

• 30 Days: Complete audit of current manual deployment steps and identification of the first three automation targets.
• 60 Days: Launch of the first version of the "Private Cloud Playbook" and Internal Knowledge Base.
• 90 Days: Successful, "quiet" onboarding of a new client where the process was 80% automated and documented.

What We Offer?

• Work on a global product (open-source IoT, over 20k GitHub stars).
• Clear tasks and team support.
• Career growth and regular reviews.
• Medical insurance or compensation program.
• 17 vacation days and 10 sick leaves.
• Corporate English classes.
• Comfortable office in Kyiv (Podil) + flexible schedule.

About the Company

Our client is a leading autonomous vehicle technology company operating at the cutting edge of self-driving software development. Their internal simulation platform is mission-critical; every software change to the autonomy stack is validated through simulation before reaching the road.

Role Overview

We are looking for an experienced Python engineer to join a short-term engagement supporting a legacy internal tooling application currently undergoing an ownership transition. This is a high-trust, high-visibility role: you will be the single point of contact for an important simulation-related tool, responsible for keeping it running, handling user requests, and converting years of tribal knowledge into structured documentation, paving the way for the tool's eventual integration into the company's broader platform.

This role is well-suited to a seasoned engineer who thrives in support-oriented environments, communicates clearly, and can navigate legacy codebases with confidence.

Key Responsibilities

• Serve as the primary owner and day-to-day support engineer for a Python/JavaScript (Vue.js) internal application
• Monitor a dedicated Slack channel and respond promptly to user requests: data queries, bug reports, and minor feature asks
• Implement small enhancements (additional UI fields, database schema changes, configuration updates, etc.)
• Participate in structured knowledge transfer sessions with the outgoing developer
• Create comprehensive technical documentation: architecture, data models, runbooks, and tribal knowledge capture
• Transfer documented knowledge to the receiving engineering team
• Provide on-call weekend support via OpsGenie, responding to alerts and resolving incidents if any.

Requirements

• 5+ years of professional software engineering experience
• Strong proficiency in Python (backend services, scripting, debugging)
• Solid experience with PostgreSQL or equivalent relational databases (querying, schema management)
• Ability to read, understand, and maintain legacy/undocumented codebases
• Basic frontend skills sufficient to make UI-level changes (JavaScript / Vue.js)
• Experience working in Slack-based async support environments
• Excellent written and verbal communication skills in English
• Availability during California business hours (9 AM - 5/6 PM PT) with reliable on-call coverage on weekends
• Comfortable installing and using OpsGenie for incident alerting

Nice-to-Have Skills

• Prior experience in autonomous vehicles, robotics, or simulation-heavy domains
• Familiarity with Kafka or event-driven architectures
• Experience with knowledge transfer projects or technical documentation initiatives

Background working with tools like Airflow (contextual awareness, not hands-on required)

We are looking for a Graphic Designer/UX Designer to join our team!

We are a B2B Marketing & Communications agency working with high-profile international clients, meaning you will have different, exciting projects allowing you to further develop and widen your skills!

The role requires experience in Figma, Adobe XD, InDesign, Photoshop, Illustrator, and other packages within the Adobe Suite and Figma, as well as 3+ years of experience, preferably within brand and/or digitally-led, creative agencies.

Your responsibilities will vary from branding, presentations, marketing, and digital work. In doing so, you will work in the areas of web design, brochure design, flyer design, logo design, social media design, and many more, while working closely with the PM Team and clients to produce content for their websites, and social platforms, and email campaigns.

Responsibilities:

• Study design briefs and determine requirements

• Conceptualize visuals based on project requirements

• Prepare rough drafts and present ideas

• Develop illustrations, logos, and other designs

• Work with copywriters and creative team to produce the final designs

• Test graphics across various media

• Ensure final graphics and layouts are visually appealing and on-brand

Required Skills:

• 3+ years of experience

• Good understanding of B2B Communications

• Good written and verbal English is mandatory

• Great Design skills

• Experience in the digital marketing environment

• Commercially minded

• Highly creative

• Passion & Drive for Design

• Good verbal communication skills

• Great organizational skills

What do we offer:

• Work in a great team atmosphere

• Good remuneration package

• Team Buildings

• Creative space to develop and grow your Graphic Design style and abilities

✨ Join Win Media — Shaping the Future of iGaming Products! ✨
 

At Win Media, we build innovative solutions that drive success in the iGaming industry 🎯.
By combining strategic thinking 💡, data-driven decisions 📊, and creativity 🎨, we create products that engage players, grow revenues, and set new industry standards 🚀.

We’re now looking for a Finance Manager to join our fast-growing product team!
This role suits a proactive, detail-oriented professional who can independently manage financial operations and is ready to grow into a Head of Finance position. 💪
 

📌 About the Role

As a Finance Manager, you’ll be responsible for daily financial operations, payment management, budgeting, and reporting.
You’ll play a key role in ensuring accuracy, efficiency, and transparency in all financial processes while supporting media buying and marketing teams.
 

🛠️ Responsibilities

• Manage payments and cash flow 💰
• Oversee operational financial infrastructure — wallet and account replenishment, payment processing
• Budgeting: preparation, planning, and control of actuals
• Prepare financial reports (P&L, budgets, forecasts)
• Ensure transaction accuracy and proper documentation
• Collaborate with internal departments and external vendors
• Support accounting and planning for Media Buying and other marketing teams
• Optimize financial processes and improve operational efficiency
   

✅ Requirements

• 3+ years of experience in finance or accounting
• Strong command of Excel / Google Sheets
• Solid understanding of P&L and cash flow management
• Experience with payment systems (bank / crypto / PSP)
• Understanding of marketing costs, budgeting, and media spend control
• Intermediate English (spoken and written)
• Experience in the iGaming industry will be a huge plus 🎰
   

🎯 We Offer

• 💼 Opportunity to build and optimize financial processes from scratch
• 🌍 Flexible remote or hybrid work format
• 🚀 Career growth path toward Head of Finance
• 💰 Competitive compensation package
• 🤝 Supportive and professional team environment
   

✨ At Win Media, we don’t just build products — we build success.
Join us and become part of a team that moves fast, grows boldly, and plays to win! 🏆

✨ Join Win Media as a Account Manager – Make Every Player Feel Like a Star! 
 

At Win Media, we believe that success in iGaming is built on strong relationships 🎯. Our Account team ensures that the most valuable players feel appreciated, understood, and engaged. If you’re empathetic, detail-oriented, and passionate about delivering top-class service — this role is for you!
 

📌 About the Role
We are looking for a dedicated Account Manager (evening & weekend shifts) to join our team. 🕕🌙
Your mission will be to keep our players happy, loyal, and profitable through personalized communication, proactive care, and exceptional service.

Schedule: Shift-based
Location: Fully remote 🌍 or Warsaw office 🏙️
 

🛠️ Responsibilities

📧 Handle daily written communication with players (email, WhatsApp, Telegram)
💌 Write at least 40+ personalized messages per day to maintain strong connections
🎯 Achieve KPIs for VIP Retention, Avg. Deposit Count, Avg. Deposit Sum
🔄 Reactivate inactive players and build long-term loyalty
🤝 Collaborate with Support and Payments teams to resolve VIP issues quickly
📝 Maintain daily reports on activities and results
 

✅ Requirements
🌍 2+ years in Customer Support / Account Management OR 1+ year as a VIP Manager
🎲 Experience in the iGaming / Casino industry is a must-have
🗣️ Advanced written English
➕ German or French language skills are a huge advantage and will increase salary
🧠 Strong emotional intelligence: ability to handle negativity, show empathy, and adapt communication style

👤 The Ideal Candidate

Has prior experience as a VIP Manager or Customer Support in online casinos
Fluent in English (Advanced) and ideally one more language (German/French) 🌍
Empathetic, responsible, hardworking, with excellent communication and problem-solving skills
Understands casino mechanics, including bonus systems 🎲
Thrives in a fast-paced, player-first environment

🎁 What We Offer

👥 Join a professional team with a strong vision and support system
🚀 Career growth with the potential to lead the VIP Department in the future
🏙️ Flexible work setup: remote or from our Warsaw office
🌴🤒 Paid vacation and sick leave
💻 Modern equipment to ensure smooth workflow
🎉 Fun company culture with gifts for holidays and birthdays

✨ Let’s win together with Win Media! ✨

About Us

NDA is a digital boutique agency focused on B2B, e-commerce, and digital startup clients in the DACH market. We build demand generation and performance systems — not one-off campaigns. The team is lean, remote, and operates without account managers or bureaucracy: direct client relationships, fast decisions, real ownership.

We are in an active growth stage and expanding delivery capacity to match a growing client portfolio.

The Role

We're looking for a Performance Marketer (Paid Ads) who will own paid channels end-to-end — from campaign architecture to results analysis — and help set the standard for how performance marketing is done at the agency.

This is not an execution role. It's a position for someone who thinks in business outcomes, works autonomously, and can explain both wins and failures in plain language. You will work directly with the founder, manage real client accounts, and have full autonomy over hypotheses, testing, and reporting from day one.

What You'll Do

• Plan, launch, and manage paid campaigns across Google Ads, Meta, LinkedIn, TikTok, and YouTube
• Build funnel logic from the first click to a qualified lead
• Analyse performance, develop hypotheses, and test them independently
• Prepare reports in GA4 and Looker Studio — with numbers, insights, and actionable conclusions
• Communicate with the Delivery Lead on status updates, priorities, and flags

What We Expect

• You think in business results, not just campaign metrics
• You build approaches, not just execute tasks
• You work without micromanagement and take ownership of outcomes
• You can explain performance and campaign failures to a client without jargon

Requirements

Must Have:

• 2+ years running paid campaigns independently — Google Ads and Meta, both channels, from structure to result (not "familiar with")
• Full funnel understanding: traffic landing page conversion CPL ROAS
• GA4 + GTM at a solid mid+ level: data layer, custom events and dimensions, attribution models, GTM Preview, remarketing audiences
• English B2+ — able to explain results and failures in plain language

Nice to Have:

• LinkedIn Ads as a primary channel
• TikTok Ads and YouTube Ads experience
• Experience with EU markets (DE / AT / CH), GDPR awareness, local decision-making culture
• B2B lead gen background — long sales cycles, quality over quantity
• Agency experience; ability to manage multiple clients across verticals in parallel
• Looker Studio — basic dashboard setup

This Role Is Not for You If:

• Your CV has no cases covering both Google Ads and Meta
• You can't explain why a specific campaign failed
• You're only open to a salaried position with full benefits from day one
• You prefer structured task lists over autonomous, hypothesis-driven work

Engagement & Conditions

• Format: Freelance / contract to start
• Schedule: Fully remote, CET timezone, flexible hours
• Growth: Successful collaboration may lead to part-time or full-time engagement, including paid days off

Hiring Process

CV Review - Recruiter Screening - HM Tech / Case Interview - Reference Check - Offer

• The position is in TAM SSC (Talent Acquisition and Management Shared Services Center) - an international department responsible for supporting HR and administration processes for different countries within the company.
  Our team: a cross-regional and cross-cultural team of ~20 people based in 3 countries (Ukraine, Serbia, India).
  Technologies used: MS Excel as the main tool, MS Word, MS PowerPoint, and Internal Systems.

• Responsibilities:

  • Qualified HR services implementation for employees in different regions (countries) of the company presence.
  • Support, organization, and performing of different types of HR personnel processing in foreign company's locations (onboarding, transfers, vacations, sick leaves, terminations) - (there is specially prepared supervision program for newly hired employees to teach and help them to cope with all the details of international personnel processing).
  • Employees' files handling in internal informational systems

• Mandatory Skills Description:

  • Graduate with work experience in HR area more than 1 year.
  • Fluent English (written/spoken).
  • Knowledge of MS Excel, experience in preparation of presentations in MS PowerPoint as well as working knowledge of MS Outlook and MS Word.
  • Proactive, well-organized, and result-oriented person.
  • Mature personality, excellent communication, and organization skills.
  • Readiness to work overtime if needed.
  • Strong task management.

• Nice-to-Have Skills Description:

  Work experience in a large multinational company.

• Languages:
  • English: B2 Upper Intermediate

EJAW is a software development and art creation agency that delivers services to game developers, media companies and other organizations alike around the world since 2010.

Looking for a Golang Developer to join our team

What kind of professional are we looking for:

• Availability of own or freelance projects
• Databases (sql, PostgreSQL)
• Rest API and GRPC
• Docker/Docker Compose
• Knowledge and understanding of OOP
• Git (BitBucket).

Why do we enjoy working here:

• Remote work with flexible schedule
• Competitive salary in $
• 18 days of paid vacation leave
• 12 days of paid sick leave
• A friendly team of professionals
• Interesting innovative projects.

The selection process:

• Interview with HR
• Technical interview
• Offer

We’re hiring a User Acquisition Manager who knows how to grow web-to-app subscription funnels and scale performance across global markets. You’ll own paid acquisition on Meta end-to-end: from launch and iteration to budget expansion and stable ROI/ROAS growth. We’re looking for someone who thinks in hypotheses, numbers, and funnels — and improves results through constant testing.

What you’ll do

• Build, launch, and scale performance campaigns on Meta and Google

• Continuously optimize campaigns to improve ROI/ROAS and hit efficiency targets

• Own key performance metrics (CPA, spend, conversion rates, etc.) and drive them to plan

• Manage and redistribute budgets based on results and marginal returns

• Track performance via analytics tools and use insights to improve the acquisition strategy

• Run systematic A/B tests (audiences, creatives, landing flows, bidding, funnel steps)

• Stay on top of market trends, new ad formats, and competitor activity

• Work closely with the Marketing team and the co-founder on strategy and execution

•  propose ideas for new creatives, angles, and new growth hypotheses

What we expect (must-have)

• 3+ years in user acquisition/performance marketing for mobile or web products, ideally with subscription monetization

• Hands-on experience with web-to-app acquisition (quiz → subscription conversion → instal), this is required

• Proven track record of managing large budgets in Meta Ads (from $200k+) with measurable outcomes

• Strong understanding of performance metrics and unit economics: CPM, CTR, CPC, CVR/CR, CPA, ROAS, ROI, LTV, CAC, churn, retention — and how they connect to business results

• Experience with analytics and reporting tools such as Google Analytics, Amplitude, Tableau

• English Intermediate+ (written and spoken)

About the role: 

– Launch, manage and scale paid ad campaigns on Facebook/Instagram Ads and Google Ads 

– Run A/B tests on creatives, audiences, landing pages and offers 

– Analyze performance data daily — ROAS, CPA, CTR, CVR — and make data-based decisions 

– Work closely with the product  

– Optimize sales funnels: ad → prelanding → checkout 

– Scale winning campaigns across new GEOs and audiences 

– Monitor competitors and stay on top of trends in paid social 

Requirements: 

– 2+ years of  experience in media buying for e-commerce, ideally in dropshipping

– Proven track record of profitable campaigns on Facebook Ads and/or Google Ads

– Deep understanding of the full funnel: creative → ad → lander → offer → checkout

– Confident reading of analytics: Meta Ads Manager, Google Ads, GA4

– Experience with pixel setup, conversion tracking and attribution

– Ability to work independently and make decisions without micromanagement

– Familiarity with dropshipping product research and winning offer selection

– Experience with spy tools

Will be a plus:

• Experience with prelanding pages (advertorials, quiz funnels)

About the client: Canadian timezone

Our customer is the European online car market with over 30 million monthly users, with a market presence in 18 countries. As a Laed System Engineer/ Exchange Architect, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers.

Project Overview

We require an experienced Microsoft Exchange consultant to lead and manage a production migration to:

• Microsoft Exchange Server Subscription Edition (Exchange SE)
• Windows Server 2022
• 2-node DAG deployment
• AWS-hosted infrastructure
• Edge Transport decommission
• Backup implementation (Veeam)
• Third-party integration validation

This is a business-critical migration affecting approximately 200 users.

Requirements

• EDT Timezone work hours 
• Minimum 5+ years of hands-on Microsoft Exchange experience
• Proven experience with Exchange 2019 / Exchange SE
• Experience deploying Exchange in AWS (EC2, EBS, networking)
• Strong experience with Database Availability Group (DAG) design and configuration
• Experience migrating production Exchange environments
• Windows Server 2022 experience
• Active Directory schema preparation and health validation
• Experience implementing Exchange-aware backup solutions (Veeam preferred)
• Log truncation configuration and validation
• Recovery Database (RDB) restore procedures
• Backup retention design and restore testing
• Edge Transport decommission experience
• IronPort or similar secure mail gateway integration
• SSL certificate configuration (SAN / Autodiscover)
• Experience validating Exchange transport agents
• Handling third-party application compatibility during upgrades
• At least upper-intermediate English level

 Responsibilities

• Review and validate the architecture design
• Prepare a detailed migration runbook
• Define rollback plan
• Implement Exchange SE deployment
• Configure DAG
• Oversee backup configuration
• Validate the restore procedure
• Lead production cutover
• Provide post-migration stabilization support
• Migration plan document
• Backup & restore validation documentation
• Rollback procedure
• Post-migration health report
• Knowledge transfer session
• On-call support during cutover window

Nice-to-Have Certifications

• Microsoft Certified: Messaging Administrator
• Microsoft Certified: Windows Server Hybrid Administrator
• Veeam Certified Engineer (VMCE)

Gainway is looking for a creative Motion Designer to help produce effective video creatives for advertising campaigns.

Responsibilities:

- Create video creatives for ads (Reels, short-form videos)

- Work with existing content and adapt it for new tasks

- Generate videos using AI tools

- Edit videos, create GIF animations, and basic graphic design

- Analyze advertising trends and improve the approach to creatives
 

Requirements:

- Motion Designer with at least 1 year of experience

- Skilled in Adobe After Effects, Premiere Pro, Illustrator, and Photoshop

- Experience using AI in video creation (Higgsfield, Runway, etc.)

What the company offers:

- Competitive salary (negotiable individually)

- Fully remote work

- A supportive team that gives space for ideas

- Opportunity for long-term growth in the digital environment

 

Location - Poland

Hybrid form (office in Warsaw) is a must-have.

Tinder is the world’s leading dating application that redefined how people meet online. Built on a simple yet powerful “swipe” mechanic, it empowers users to discover potential matches nearby and start meaningful conversations instantly. By blending geolocation, intuitive design, and personalization through smart algorithms, Tinder revolutionized modern dating by making introductions faster, more casual, and accessible to millions globally.

The platform isn’t just about dating - it’s about sparking connections. From friendships and networking to relationships, Tinder has created a cultural shift in how people approach meeting new individuals, making it one of the most recognizable consumer apps worldwide.

Responsibilities:

• Own end-to-end QA within a sprint: create test strategies/plans, define scope & priority, estimate effort, track progress, unblock issues, and ensure on-time, high-quality releases.
• Plan and execute test cycles across feature, integration, regression, and release certification (TestFlight/Internal App Sharing/production).
• Author clear, reproducible defects with videos, logs, and device metadata; drive root cause and follow-through to resolution.
• Partner with developers & PMs to clarify requirements/acceptance criteria, risks, and success metrics.
• Network-aware testing (airplane mode, 2G/3G throttling, packet loss) using proxies and emulator/simulator tools.
• API validation for mobile backends (manual REST verification, contracts, edge cases).
• Data/analytics validation (events, funnels, attribution) against tracking specs.
• Release readiness: build verification, smoke suites, sanity checks; participate in bug triage, go/no-go, and post-mortems.
• Automation-aware: convert high-priority manual scenarios into actionable automation tickets; collaborate with SDETs on monthly audits and coverage plans.
• Lead release-team testathons for major feature launches: plan charters, coordinate cross-functional participants, track findings, and publish results.
• Work closely with the automation team on weekly release regression cycles: align scope, review flaky tests, and prioritize automation candidates from recent escapes.
• Hands-on memory profiling using Xcode Instruments and Android Studio Profiler; detect leaks/retention, analyze heap/allocations, and file actionable performance bugs with traces.
• Be metrics-oriented and deliver weekly Quality Release Reports to the Release Manager (coverage & pass rate, defect density/age/SLA, crash-free users, ANR rate, cold-start time, flakiness, known risks).

Skills Required:

Must-Have Qualifications

• 2+ years of hands-on QA for iOS and Android consumer apps (feature, integration, regression, release testing).
• Strong understanding of SDLC and mobile release trains (feature flags, build types, staged rollouts, crash & analytics tooling).
• Clear, proactive communication—align with developers and product on requirements, test plans, and test strategies without supervision.
• Proven end-to-end ownership of sprint QA (scope/priorities, daily progress, blockers, timely sign-off).
• Testing on real devices and emulators/simulators; coverage across OS versions, screen sizes, locales, accessibility setups.
• Tooling: Xcode (logs, profiling), Android Studio/ADB, Charles Proxy or Fiddler, Jira, Qase | AI-powered Test Management Software for Quality Assurance .
• Manual REST API testing (Postman/Insomnia) and solid grasp of client–server interactions (headers, auth, caching).
• Excellent written/spoken English, crisp test docs and defect reports.

Nice to Have:

• Accessibility testing to WCAG 2.1 AA (VoiceOver/TalkBack, color/contrast, semantics).
• Experience with IAP/subscriptions, push notifications, deep links, geo features.
• Familiarity with crash/analytics stacks (Firebase, Datadog, Amplitude, Mixpanel, Sentry, Crashlytics).
• Exposure to mobile automation (XCUITest/Espresso/Maestro) and creating high-value automation backlog.
• Client-side performance profiling (startup time, memory, jank) and battery/network sensitivity checks.

We are an IT outsourcing/outstaffing company specializing in developing AI and web3 technologies. We provide a complete development cycle, from UI/UX design to product launch. Founded in 2017, we currently have over 80 team members. Our flexible approach to remote work was adopted even before it became mainstream during the pandemic. Our project teams operate in Europe and Ukraine

Requirements:
— 0.5-1.5+ years of commercial experience in project management in an IT outsourcing company
— English Upper-Intermediate level or higher, both verbal and written
— Good understanding of project management methodologies (Waterfall, Kanban, Scrum)
— Excellent communication and stakeholder management skills
— Basic understanding of the SDLC
— Experience with project management tools: Jira, Trello, Asana, Slack, etc
— Good organization skills, self-motivation, and a feeling of responsibility

Nice to have:
— Technical background (developer, QA)
— Basic knowledge of software architecture

Responsibilities:
— Lead software development projects from planning to delivery, ensuring high-quality outcomes
— Manage multiple stakeholders using various tools and techniques, monitor and increase client satisfaction
— Project ownership in all aspects (budget, scope, schedule, quality, etc.)
— Forecast, track, and manage project budgets, ensure timely invoicing
— Identify, mitigate, and communicate project risks and blockers, escalate issues proactively when needed
— Prepare and maintain project documentation, status reports, and metrics tracking
— Report on project progress, deliverables, and key outcomes to stakeholders
— Manage several projects simultaneously

We are seeking a Senior AI Engineer to join our engineering team and lead the effort in modernizing our e-commerce platform with AI capabilities.

 You will be responsible for the architecture, development, and integration of advanced AI systems, including Retrieval-Augmented Generation (RAG) pipelines, autonomous agents, and fine-tuned language models, within a mature, enterprise-grade .NET environment. Besides hands-on engineering, you will influence technical direction, mentor fellow engineers, and play a key role in shaping our long-term AI strategy.

Key Responsibilities

• Lead the design and implementation of production-grade RAG architectures that connect large language models to proprietary product, customer, and operational data.
• Architect and build AI agent systems that automate complex e-commerce workflows, including customer support, merchandising, and order management.
• Drive the strategy and execution of fine-tuning foundation models on domain-specific datasets to enhance relevance, accuracy, and business alignment.
• Evaluate, select, and integrate third-party AI services and APIs (e.g., OpenAI, Anthropic, Amazon Bedrock) into existing .NET applications and microservices.
• Define and promote best practices for prompt engineering, evaluation frameworks, model versioning, and responsible AI use across the engineering organization.
• Collaborate closely with backend, frontend, data engineering, and product teams to deliver end-to-end AI features within the current platform architecture.
• Own the performance, reliability, cost optimization, and observability of AI systems in production.
• Mentor mid-level and junior engineers, conduct code reviews, and raise the technical standard of the team.
• Proactively identify high-impact opportunities where AI can generate measurable business value.

What we are looking for:

• 7+ years of professional software engineering experience, including at least 3 years focused on machine learning or AI engineering.
• Extensive hands-on experience developing LLM-based applications, such as RAG, agent frameworks, and model fine-tuning in production environments.
• Strong proficiency in C# / .NET with proven experience managing enterprise-scale .NET codebases.
• Solid knowledge of Python for ML experimentation, training pipelines, and prototyping.
• Experience working with vector databases (e.g., Qdrant, Weaviate, Milvus, Amazon OpenSearch, Pinecone) in production.
• Proficiency with orchestration frameworks like Semantic Kernel, LangChain, or AutoGen.
• Strong understanding of RESTful APIs, microservices architecture, and distributed systems on AWS.
• Proven ability to make architectural decisions and communicate technical trade-offs to both engineering and non-technical stakeholders.
• Track record of leading complex technical initiatives from design to production deployment.
• Strong analytical skills and the ability to translate ambiguous business problems into clear, well-defined AI solutions.

Nice to have:

• Experience in the e-commerce domain (catalog, search, recommendations, personalization, customer service).
• Hands-on experience with MLOps practices, including model deployment, monitoring, A/B testing, and CI/CD for ML pipelines.
• Familiarity with AWS AI and ML services such as Amazon Bedrock, Amazon SageMaker, Amazon Comprehend, and Amazon Kendra.
• Practical experience working with AWS infrastructure services like Lambda, ECS, Step Functions, and S3 in AI workloads.
• Knowledge of embedding models, re-ranking strategies, and semantic search optimization at scale.
• Experience with platform modernization or large-scale migration projects in enterprise environments.
• Experience mentoring engineers or leading technical guilds and working groups.
• Contributions to open-source AI/ML projects or published research.

Why join Empeek?

• A high-impact role leading AI transformation within an established enterprise platform.
• A collaborative, experienced engineering team with a strong focus on modernization.
• Significant autonomy and influence over technical direction.
• Access to cutting-edge tools, models, and cloud infrastructure.
• Competitive compensation package (discussed during the interview process).
• Opportunities for professional development and continuous learning.

What we offer:

• Access to internal and external training, certification reimbursement;
• 18 working days of paid vacation, 10 compensated public holidays, and up to 10 paid sick days;
• Up to $300/year for English classes + a free speaking club;
• Up to $180/year for sports activities;
• A strong culture of knowledge sharing with senior experts you can really learn from;
• New equipment provision, and accounting support if needed;
• Competitive market-level salary with regular performance and salary reviews;
• Extra perks such as an insurance fund, seasonal gifts, celebrations, and additional team compensations;
• A psychologically safe and supportive environment;
• Active social responsibility and continuous support for the Armed Forces.

If you believe this role could be a great match for you, please send us your resume via the link — we’ll be happy to get in touch with you.

You’re also welcome to recommend colleagues or friends — we offer a referral bonus 🎁.