Jobs at Djinni

What You'll Own

• Architecture & technical direction of the entire serverless backend (Google Cloud Functions on Firebase / GCP).
• Code quality and standards — review PRs, define patterns, and guide the team on TypeScript best practices.
• System reliability — performance, observability, error handling, and deployment safety across dev / pre-prod / production environments.
• Integration strategy — design and maintain reliable two-way data flows with NetSuite, Business Central, HubSpot, Mailchimp, Constant Contact, Stripe, HERE API, Zapier, and Integration.app.
• Data architecture across Firestore (primary operational DB) and MongoDB (data warehouse).
• CI/CD pipelines in GitHub Actions, including selective function deployment.

• Mentorship — grow the engineering team and raise the bar on code review, testing, and documentation.
  
  What We're Looking For

  Must have:

• 8+ years of backend development with Node.js and TypeScript in production environments.
• Strong experience with serverless architectures — ideally Google Cloud Functions, AWS Lambda, or equivalent.
• Hands-on experience with NoSQL databases (Firestore, MongoDB, DynamoDB, or similar).
• Proven track record designing and maintaining third-party integrations (ERP, CRM, payment processors, webhooks).
• Solid understanding of event-driven architecture (Pub/Sub, queues, scheduled jobs, triggers).
• Experience designing REST APIs, request validation, authentication, and authorization patterns.
• Comfort owning CI/CD pipelines and managing multi-environment deployments.

• Ability to communicate clearly with non-technical stakeholders — including project managers, founders, and customers.

   

   

  Nice to have:

• Experience with Firebase ecosystem (Firestore, Cloud Functions, Auth, Storage).
• Background in CRM, ERP, or field operations domains.
• Familiarity with Stripe billing, subscription lifecycles, and in-app purchase reconciliation.
• Experience with geospatial features (route optimization, geofencing, HERE / Google Maps).

• Prior role as a tech lead or backend architect for an SMB / mid-market SaaS product.

   

  Why Join Us

• High ownership — you'll be the backend authority, not one of many.
• Real business impact — your work directly affects how field sales teams operate every day.
• Modern stack — TypeScript, serverless, cleanly structured codebase.
• Stable product with active enterprise customers and a clear product roadmap.
• Remote-first team and flexible schedule.

About us We are a defence tech company building an autonomous counter-drone system for operational use by Ukrainian frontline units. Our team is based in Munich; our operators and customers are in Ukraine.

The role You own the operator experience end-to-end. That means going into the field to understand how operators use the system, designing the interface yourself, and making sure what you learn reaches the engineers who build it.

You work independently. There is no UX team behind you. You produce your own research, your own designs, and you stay responsible for the result through implementation.

What you'll do

• Visit frontline units regularly — observe operators using the system, collect structured feedback
• Translate operational constraints into interface requirements: time pressure, gloves, noise, low visibility
• Design the operator UI — wireframes and detailed specs for engineering handoff
• Validate designs with operators in the field
• Transfer knowledge consistently to the Munich-based engineering team
• Travel between Ukraine and Munich as needed

What we're looking for

• Military or operational background — direct experience in high-stakes environments
• Experience designing for hardware and software products — you understand physical interfaces, not just screens
• Hands-on UI design skills — you produce designs yourself, not only direction
• Ability to work independently and make decisions without constant guidance
• Strong ownership — you are responsible for the operator being able to use the system, not just for delivering designs
• Fluent in English and Ukrainian and or Russian
• We care about ownership and output. Three years of the right experience beats ten years of the wrong kind.

What we don't require

• Formal UX education or certificates
• Consumer product experience
• Prior defence industry background

Performa HR Agency is currently looking for a strong Talent Acquisition Specialist to join one of our clients.
 

Our client is an international fintech company operating in the iGaming payments space. The company is developing a reverse marketplace model that connects B2B merchants with traders and processes high transaction volumes in India, while actively expanding across South and Southeast Asia.
 

If you’re excited about building and optimizing recruitment processes during a period of rapid growth, this role is for you.

Key Responsibilities: 

• Manage the full recruitment cycle: from requirements gathering to the offer stage;
• Maintain and manage the CRM system (job postings, candidate pipeline, monthly hiring plans);
• Actively source candidates via LinkedIn, job platforms, and referrals;
• Conduct initial interviews and evaluate candidates;
• Collaborate closely with hiring managers;
• Prepare offers and support candidates throughout the onboarding process;
• Track and analyze recruitment metrics (time-to-fill, quality of hire, funnel performance).
   

Requirements:

• 2+ years of experience in recruitment;
• Solid understanding of modern sourcing channels;
• Strong communication skills and the ability to engage with diverse candidate profiles;
• High level of self-organization and accountability.

What the Company Offers:

• Competitive compensation indexed to USDT;
• Fully remote, full-time position;
• Direct impact on business growth and scaling;
• 24 paid vacation days;
• 10 additional days off;
• 10 paid sick leave days;
• 7 paid emergency leave days (force majeure);
• English language courses.

Copywriter / Script Writer (Web3 / FinTech / Performance Marketing)
 

Kyiv-office / Remote
 

Ми — performance marketing команда, яка працює з міжнародними digital-продуктами з 2022 року.

За цей час побудували сильну user acquisition команду, налагодили внутрішні процеси та активно розвиваємо creative production.
 

Зараз шукаємо Copywriter / Script Writer, який допоможе створювати сильні рекламні концепти для Web3 / FinTech / high-competition products та напряму впливати на результати marketing campaigns.
 

Зона відповідальності:

•  Співпраця з creative team та user acquisition specialists
•  Аналіз ринку, конкурентів та рекламних трендів через research tools
•  Генерація нових creative concepts, hooks, angles та messaging approaches
•  Трансформація ідей команди в повноцінні сценарії під video creatives
•  Постановка ТЗ для video editors та production team
•  Постійне тестування нових форматів, комунікаційних підходів та рекламних подач

Формати контенту:

▶️ Motion video
▶️ UGC content
▶️ Short-form video ads

Кого шукаємо:

•  Досвід у copywriting / script writing від 1–2 років
•  Сильна експертиза у рекламних текстах, сценаріях, audience psychology
•  Розуміння, як контент впливає на CTR, retention, engagement та conversion metrics
•  Вміння швидко адаптувати меседжі під різні аудиторії та ринки
•  Креативність, швидкість, системне мислення

Буде плюсом:

•  Досвід у Web3 / FinTech / Trading / Digital Products
•  Досвід написання landing pages / advertorials / pre-landing content
•  Розуміння international performance markets
•  Досвід зі сценаріями для TikTok, YouTube, Reels, Shorts
•  Вміння працювати з ChatGPT, AI tools та automation tools
 

Що пропонуємо:

•  Конкурентну фіксовану зарплату (обговорюємо індивідуально)
•  Performance review через 2 місяці
•  Прозорий фінансовий та професійний ріст
•  Формат: remote або офіс у Києві
•  Реальний вплив на creative strategy та marketing decisions
•  Можливість розвитку в TikTok / YouTube content direction
 

Формат роботи:

Kyiv office: 13:00–18:00
Remote: focus on results, flexible workflow

Якщо відгукується — давай знайомитись.

Dataforest is looking for a DevOps Engineer eager to grow professionally and work on international projects. You will support and improve infrastructure, set up CI/CD processes, and collaborate closely with the client team.

     Requirements:

• 3+ years of experience as DevOps;
• Experience with SQL, DB configuration;
• Deep understanding of Linux/Unix;
• Experience with Source Control (Git, Bitbucket);
• Experience with AWS Cloud;
• Experience with CI/CD (Github);
• Understanding of Container Concepts (Kubernetes, Docker);
• Experience with Nginx;
• Strong logical thinking and problem-solving skills;
• Proactive approach and ability to take initiative;
• Previous experience at an outsourced company - must;

• English — Intermediate or higher.

   

  Nice to have:

• Experience with Airflow;

• Experience with ETL pipelines.

   

  Key responsibilities:

• Cover the DevOps needs of a dev team;
• Support existing environments in both on-prem and cloud;
• Detect existing product infrastructure issues and vulnerabilities;
• Build ETL procedures;

• Implement best practices and standards for development.

   

  We offer:

• Great networking opportunities with international clients, challenging tasks;
• Building interesting projects from scratch using new technologies;
• Personal and professional development opportunities;
• Competitive salary fixed in USD;
• Paid vacation and sick leaves;
• Flexible work schedule;
• Friendly working environment with minimal hierarchy;
• Comfortable, spacious, and well-equipped office in the city center;
• Team building activities, corporate events.

About: Softoria is the Ukrainian software development company serving a multi-entity tech portfolio (DataForSEO, DataImpulse, ZoogVPN, FinImpulse). The CAIO drives AI adoption across every function - owns outcomes, not slideware.

Responsibilities:

• Embed AI in sales, marketing, and operations - automate repetitive work, augment decisions, measure impact in hours saved and revenue moved
• Design, build, and deploy internal AI agents (support, research, lead enrichment, ops, finance)
• Ship small projects and internal tools via vibe coding - fast iteration, working software over specs
• Lead AI R&D - evaluate frontier models, test new capabilities, productize what works
• Set AI standards across portfolio companies: tooling, security, prompt patterns, data handling, evals
• Hire and lead a lean AI team; partner with department heads on adoption

Must-have:

• 1+ years shipping AI/ML products; deep hands-on with LLMs, agents, RAG, function calling
• MCP - production experience with Model Context Protocol (servers, clients, tool integration)
• n8n and/or Make.com - built and operated real agents and automation flows in production
• Proven record of automating real business workflows end-to-end (not demos)
• Operates autonomously, ships weekly, owns metrics

Interview requirements - candidate must:

• Demo working agents they built (live, not screenshots)
• Walk through n8n / Make.com flows in production use
• Describe at least 2 non-standard AI implementations in real business processes
• Show internal tools they vibe coded and how teams actually use them

Nice to have: B2B SaaS or data infrastructure background; experience with vector DBs, BigQuery, eval frameworks.

Reports to: CEO

We’re building a cross-browser Fingerprint SDK and a high-performance backend for fraud detection and risk analysis. 

We’re looking for a Software Engineer who enjoys
working close to the browser, handling large-scale data, and solving non-trivial engineering problems.

DARLY SOLUTIONS is an international IT company specializing in delivering innovative solutions across FinTech, MedTech, SaaS, etc.

With years of experience in web and mobile development, UI/UX design, Quality Assurance, AI, and machine learning, we pride ourselves on creating impactful products that drive success for our clients.

Since 2018, we have successfully completed over 250 projects.
Examples of our work across various domains can be found on our website - https://www.darly.solutions/

We leverage cutting-edge technologies to craft powerful, forward-thinking solutions tailored to our clients’ needs. Our team is proficient in a diverse range of tools, including Angular, NestJS, React, Vue, PHP, Ruby, NodeJS, and many others.
 

What You’ll Work On
- Develop and maintain a cross-browser Fingerprint SDK using Vanilla;
- JavaScript/TypeScript, focused on performance, accuracy, and resilience against ad blockers and privacy restrictions;
- Build backend services with Node.js (Express) to process and analyze large volumes of collected data;
- Work with ClickHouse for analytical workloads and MySQL for transactional data;
- Design and optimize raw SQL queries for high-performance data access;
- Contribute to fraud detection and risk analysis systems by identifying patterns and anomalies in data.

What We’re Looking For
- 3+ years of experience with JavaScript/TypeScript and raw Node.js (Express)
- Strong experience with JavaScript in the browser

- Experience writing and optimizing raw SQL queries
- Familiarity with high-volume data processing or analytics systems
- Bonus: experience with fingerprinting, anti-fraud systems, or cybersecurity

Nice to Have
- Experience dealing with ad blockers, tracking prevention (Safari/Firefox), or
similar constraints
- Background in security, fraud detection, or risk analysis

What we offer:

- Flexible work format - remote, 8-hour working day without time trackers;
- Competitive salary;
- TIght-knit and friendly team;
- Personalized career growth;
- Up to 50% coverage of the cost of professional courses;
- Vacation time, sick-leaves, national holidays ;
- Competitive bonuses for a personal recommendation of new employees;
-Professional development tools (mentorship program, tech talks and workshops);
- English classes with a teacher;
- Corporate events and team buildings.

Pam Ann Marketing is a boutique search marketing agency with a passionate team that loves to learn. Joining our collaborative and fun culture will provide you with opportunities to contribute to the measurable success of the company and its clients, enhance your skills, think outside the box, and work in a fast-paced environment with friendly and respectful coworkers. All of our positions are fully telecommute/virtual.

Fully remote/virtual/telecommute opportunity for immediate hire of one part-time employee to start, that can grow to full-time.

Why this position exists in our organization:

• This position exists in our organization to expertly execute on work for our clients through the following responsibilities.
• We are willing to bring on individual specialists for each of the below responsibilities and/or have a single specialist cover multiple types of tasks.
• We wish to use each person’s unique skill set in the smartest way possible and do not expect a single specialist to meet ALL of the following requirements.
• When applying, please indicate which position or positions you feel you are best suited for and whether you desire part or full-time employment (both are available). See additional details below for how to apply. 
   

Job Responsibilities

General Responsibilities for All Positions
 

• Play a supporting role in the crafting and implementation of search engine optimization (SEO) strategies
• Learn the decision making, thought process, and preferences of the business owner in order to respond to needs and act for them as needed in the best interest of the company
• Participate in and/or lead client conference calls. Take notes, extract action items from the conversation, and translate those action items into tasks in the project management system
• Accept other delegated tasks as assigned
   

SEO Content Strategy Tasks
 

• Perform keyword research, build lists of targeted key phrases, and assign key phrases to pages and articles. Revise keyword research after client reviews to ensure that all terms reflect the objective of their business & target audiences.
• Identify areas for on-site improvements in site structure, internal linking, and information architecture. Craft content strategies accordingly.
• Proofread content for keyword optimization per our guidelines
• Apply on-page optimization by uploading new content and filling out page titles, meta descriptions, image alt tags, etc.
• Track the progress of implementation of content plans, including the production of blog articles, generation of new website copy, and re-optimization of existing website copy
   

SEO Performance Analysis Tasks
 

• Compile monthly report data on traffic & rankings, analyze the results by providing well-researched theories for changes. Provide recommendations for responding to changes where warranted
• Monitor traffic on client accounts, alert SEO team to any unusual patterns, and provide theories on potential causes
   

SEO Account Manager Tasks
 

• Assist with client relations as it pertains to SEO. Field client questions as received and communicate in other ways as needed in order to maintain and strengthen the relationships with each client
• Act as a client advocate, consistently putting yourself in their shoes and making suggestions to the SEO team about how we can do even better for each client
• Ensure that the strategies produced by the SEO team are executed upon without delay. Suggest creative approaches to any potential roadblocks that would hinder the timely implementation of strategies created when onboarding a new client
• Assist with the new client acquisition process by prequalifying prospects
   

Skills Requirements for all positions:
 

• MUST, MUST, MUST be comfortable with and capable of detailed and accurate time tracking
• Basic understanding of HTML and JavaScript (enough to be able to look for elements in source code such as Schema markup)
• Intermediate level working knowledge of Excel (can write formulas, create graphs, apply filters, etc.)
• Ability to use data to figure out provable reasons for changes in performance
• Knowledge of the WordPress CMS (basic working knowledge required, advanced knowledge of theme structure and code a plus)
• Intermediate working knowledge of Google Analytics (certification a plus), including the ability to effectively create and use Advanced Segments and Custom Reports
• Tech-savvy and able to learn new software and technologies quickly. Adept at using Google Apps (Drive, Docs, etc.).
   

 Personality Requirements for the position:
 

• INCREDIBLY detail-oriented, thorough, places a high value on preciseness and accuracy
• STRONG critical thinking skills, natural fact-finder, able to back up all opinions with solid logical explanations and data
• DEEP sense of accountability to do what’s right for the client
• Extremely analytical, loves problem-solving, intellectually curious, loves learning
• Good listener, personable, respectful, patient, ethical/honest
• Dedicated, reliable, and organized
• Focused, yet also able to think on your feet and shift gears easily if needed
• Enthusiastic, positive attitude
• Willing to ask when you don’t understand, yet also able to take chances
• Forthright in admitting when you are having difficulty or have made a mistake
• Ability to remain calm and respectful under pressure
• Likes structure, but also adaptable to change
• Appropriate sense of urgency
• Highly resourceful – able to locate documents and information with little to no direction
• Plays by the rules, yet willing to question them if they don’t make sense

Marketing

🌍Location: Bursa, Türkiye

⏱️Dates: 1 Jun, 2026 - 31 May, 2027

📋Backgrounds: Marketing

💸Salary: 488 USD per month

⌛️Working hours: Monday to Friday 9:00 am - 6:00 pm

💼Covered: Accommodation, 1 meal per day, Transportation, Leadership space

Information about company: Orhan Holding’s strategy is to be one of the first favored prominent global automotive suppliers for our worldwide customers in automotive. With this goal it has been growing up with continuously improving approaches and new global investments.

Responsibilities: 

1.Design, inspect, test and update electronic systems, components, equipment and software.

2. Liaise with engineers, other professionals and customers to ensure that quality projects are completed according to specifications.

3. Make sure that all equipment and products comply with health and safety regulations.

4. Observe the current processes and make suggestions for improvement.

5. Develop effective maintenance, testing and quality control procedures.

6. Show initiative and keep up with the developments in Electronics.

7. Represent the company at conferences and make presentations if necessary.

8. Monitor processes, systems and personnel and identify problems in a timely manner.

9 Establish relationships with staff, vendors, suppliers and other professionals in the field.

10. Write specifications, instructions, reports and perform other necessary administrative tasks.

We are looking for an experienced E-Commerce Business Analyst / Pre-Sales Lead to support both the discovery and delivery phases of complex e-commerce projects. You will work closely with prospective and existing clients to understand business needs, define requirements, and help shape suitable e-commerce solutions.

You will act as a bridge between business stakeholders and technical teams, ensuring that requirements are clearly captured, structured, and translated into actionable specifications. In addition to business analysis responsibilities, you will support pre-sales activities by participating in discovery calls, preparing estimates and solution outlines, and helping define project scope during the sales process.

This role is ideal for someone with strong analytical and communication skills who enjoys combining requirements engineering, client interaction, and solution-oriented thinking in an e-commerce environment.

Our company is an established agency with presence in the US and the UK, with international mid+ to enterprise clients, so fluent English and experience with big e-commerce projects is critical.

We are looking for a Talent Sourcer to join our growing team.

Our ideal candidate should be ready to learn and be able to solve emerging problems and reasonably estimate tasks, deadlines and risks.

You are able to, and enjoy, working with people, have good communication and interpersonal skills. Also, we are ready to support your growth in recruiting.

Hiring process: Intro call with a Recruiter — Test Task — Technical interview — Offer.
 

Your skills & qualifications:

• Basic knowledge of candidate sourcing tools (such as LinkedIn, GitHub, Djinni, DOU, Telegram, etc.);
• English — Pre-Intermediate;
• Excellent communication skills;
• Ability to present a vacancy to candidates in the most efficient way to fill the job;
• Basic knowledge of the IT industry and technical terms;
• Willingness to enhance one’s abilities and pursue career growth;
• Drive for results and ability work in team;
• Curiosity and growth mindset.
   

Your key accountabilities and responsibilities will include:

• Work with Recruiters to define and clarify hiring needs — search, identify and attract the best talents for open and future vacancies;
• Independent search for candidates (in Linkedin, GitHub, DOU, Telegram, etc.);
• Identify new channels for finding the best candidates;
• Develop talent pool for future hiring needs;
• Create and maintain the pipeline of qualified candidates through continuous sourcing.

We offer: 

• Flexible work format - remote, 8-hour working day without time trackers;
• Competitive salary;
• TIght-knit and friendly team;
• Personalized career growth;
• Up to 50% coverage of the cost of professional courses;
• Vacation time, sick-leaves, national holidays ;
• Competitive bonuses for a personal recommendation of new employees;
• Professional development tools (mentorship program, tech talks and workshops);
• English classes with a teacher;
• Corporate events and team buildings.

If you have what we are looking for and would love to join our Darly team, we want to hear from you!

About the client:

Our customer is the European online car market, with over 30 million monthly users and a presence in 18 countries. As a Lead FullStack Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers.

Responsibilities:

• Developing fast, high-traffic public-facing websites
• Explore new technologies and help the team to use them
• Work using AI tools and apply them to the SDLC
• Following software development best practices while delivering the work
• Following testing principles while testing your own code to ensure production readiness
• Follow the philosophy of: you-build-it-you-run-it (be responsible for the SDLC processes) 

Requirements: 

• 5+ years developing reliable, highly available, and scalable software systems
• Strong understanding of software architecture and design patterns
• Firm grasp of clean code principles and coding standards
• Strong proficiency using AI tooling, such as ChatGPT/Codex, for rapid development

Experience integrating AI tooling into your development environment for streamlined usage

• Experience with AI Frameworks like Vercel AI SDK, LangChain, etc.
• Strong proficiency with backend development with C# or Node.js
• Strong proficiency with TypeScript
• Strong proficiency with SQL& NoSQL datastores (GraphQL, Redis)
• Strong proficiency with frontend development (HTML, CSS, JavaScript)
• Strong proficiency with component-based frameworks and SSR (Next.js/React or Vue.js) or Angular with the desire to learn React/ Vue.js.
• Hands-on experience developing and maintaining 3rd party content management systems
• Knowledge of modern cloud infrastructures and tools, such as AWS, Terraform, and Docker
• Experience with APIs and developing in a service-based application environment
• Experience building optimized UIs for performance
• Proficiency with version control systems such as Git
• Experience working within a formal CI/CD pipeline
• Experience with logging, monitoring, and alerting services like Datadog, Newrelic
• Solid approach to testing and ensuring quality of code, Unit testing, backend, and frontend

At least Upper-intermediate English level

• This role requires mandatory timezone coverage: work must align with the Toronto (ET) timezone for LATAM hours and 13:00–21:00 EET for EU hours approximately.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for a fast-paced, detail-oriented Customer Support Specialist to join our support team. This role is the "first line of defense," focusing on rapidly categorizing and prioritizing incoming requests.
 

Requirements
 

Language Proficiency: Advanced English (C1 level preferred; strong B2 candidates will be considered).
Efficiency: Proven ability to work under tight Service Level Agreements (SLAs).
Communication Skills: Strong written communication skills with the ability to explain complex concepts clearly and concisely.
Analytical Mindset: Quick learner who can assess a situation and determine the next steps within minutes.
Availability: Must be comfortable with a flexible schedule focused on weekends and Fridays, rarely on weekdays.
 

Responsibilities
 

Ticket Triage: Manage the initial intake of customer inquiries, ensuring each ticket is accurately categorized and prioritized by urgency and technical requirements.
SLA Compliance: Maintain an exceptional response pace, aiming for a 10-minute turnaround time per ticket triage.
Multi-Channel Support: Communicate professionally with global clients via chat and email.
Workflow Optimization: Route specialized issues to the appropriate technical teams to ensure seamless problem resolution.
Platform Mastery: Develop a deep understanding of the Performio SaaS ecosystem to accurately identify client needs.
 

Working terms
 

This position offers a dynamic schedule tailored to our global client base:
Primary Workdays: Weekends (Saturday/Sunday) and occasional Fridays and weekdays.
Shift Rotations: 3 shift options (Morning, Evening, and Night).
Planning: Shift hours are finalized monthly and adjusted to current client demands.  if you are a student! We want to meet you! 
 

We invite you, a highly motivated and results-oriented Windows Site Reliability Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success 
 

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Operations & Systems Coordinator (ClickUp / SaaS / Technical Onboarding)
Remote | Full-Time | U.S. Company (Trucking & Logistics)

About the Role

We are a U.S.-based trucking company looking for a highly organized and detail-oriented Operations & Systems Coordinator to take ownership of our internal systems, accounts, and workflows.

This role focuses on technical onboarding, system organization, and daily operational support across multiple SaaS platforms, while ensuring structure, consistency, and accuracy across the company.

What You’ll Do

1. Account & Systems Management

• Create and manage user accounts across 10+ platforms (ClickUp, Samsara, Netradyne, Fleetio, DataTruck, RingCentral, Google Workspace, etc.)
• Maintain permissions, access levels, and account structure for all team members
• Ensure accuracy across 100+ accounts and configurations

2. Technical Onboarding & Support

• Set up new employees and drivers with all required tools and accounts
• Provide clear, simple guidance on how to use systems
• Assist team members and drivers with technical issues
• Troubleshoot issues and escalate to vendor support when needed

3. Workflow & Process Organization

• Build and maintain workflows, templates, and task structures in ClickUp
• Ensure all processes are followed consistently
• Maintain high attention to detail — nothing should be missed

4. Tools & Optimization

• Learn new software independently (documentation, tutorials, help centers)
• Suggest improvements and replacements for tools when appropriate
• Support small system improvements and implementations

5. Subscription & Budget Tracking

• Track paid tools and subscriptions
• Ensure proper usage and cost efficiency

Ownership & Responsibility

• Own internal system organization and structure
• Take responsibility for keeping all tools and workflows clean, accurate, and consistent
• Support team members and drivers in technical onboarding and troubleshooting
• Contribute to improving processes and reducing operational chaos

Success in This Role

• Zero missing or misconfigured accounts
• Structured and consistent onboarding for every employee
• Clear, organized workflows across the entire team
• No confusion in system usage or access

Current Setup

• ~15 internal office users (growing)
• ~25 drivers (growing)
• 10+ systems in use
• Transitioning from Google Sheets to ClickUp
• Planning to scale (2× growth this year)

Requirements

• Strong organizational skills and attention to detail
• Experience with ClickUp or similar project management tools
• Ability to learn software independently (no step-by-step guidance)
• Basic technical troubleshooting skills
• Experience with SaaS tools, CRM systems, or internal operations
• High discipline, accountability, and ownership mindset

Language:

• Ukrainian or Russian preferred (many drivers are non-English speakers)
• OR strong ability to use live translation tools effectively

Work Schedule

• Full-time: 7:00 AM – 4:00 PM (Central Time), 1-hour break
• Must be available between 7:00 AM – 5:00 PM for urgent needs
• Overtime paid at 2× rate

Hiring Process

• Candidates will complete a short practical test related to ClickUp and account organization
• The test will be paid hourly

Additional Notes

• Employee activity tracking is used
• Employment history will be verified
• Long-term role — we are looking for stability and growth
• You will not be micromanaged, but accuracy and results are critical

Why Join Us

• Work in a fast-growing, tech-driven logistics company
• Take ownership of systems and operations
• Opportunity to grow into a larger operational or systems role
• Be part of a company focused on continuous improvement and scaling