Jobs at Djinni

Senior C++ (Linux) Developer

Ukraine, remote

What you will do:

· Leading a module/subject

· Giving a hand with emergencies in other modules (i.e. you will be familiar with the entire system)

· Going full cycle, from spec through design and coding to unit tests

What you will need:

· -5-6 years+ of development experience, mainly C/C++

· Extensive Knowledge in Linux environment.

· Strong Multi threading background

· Intermediate English+

· Experience with large-scale systems (not small applications)

Advantage:

· Experienced in High performance or High load software systems, code optimization and latency measurement.  

· Experience in the financial industry and algorithms

· Exposure to a wide range of systems, software and libraries.

· Scripting experience (Bash, Python)

Fluent Trade Technologies is the fastest ‘end-to-end’ data & trading technology provider in the FX, FI and Futures markets.

Fluent is a market leader with a significant tier 1 & 2 client base in the financial world

Please visit us at www.fluenttech.net

Fluent is inviting a Full-Stack Developer to join our high-skilled engineers. Our team will be happy to onboard you and share all the relevant knowledge for your successful work. Join the Fluent Family and enjoy working together with us!

The position is fully remote.

What you will do:

• Lead a project in our application team, creating high-end automatic financial trading systems.
• Work directly with a customer.
• Be involved in requirements and devops. 

What you will need:

• At least 4 years of of development experience: 
• Fullstack + Microsoft : C# / .NET / .Net Core / MVC / Angular / HTML5 / Web Sockets 
• Experience in Multithreading, system architecture, LINQ
• Experience with SQL DB (MySQL) - Stored procedures, performance & tuning
• Experience in the full development lifecycle, from design to QA
• Good English

As Advantage:

• Experience in the financial industry 
• Experience with Solace messaging bus
• Experience with Linux, Mono
• Relevant academic background

We are looking for an experienced Senior Product Manager to lead product strategy and drive the development of high-impact features. In this role, you will be responsible for shaping the product vision, coordinating cross-functional teams, and ensuring continuous product growth based on data and user needs.

HOW YOU WILL MAKE AN IMPACT:

-Develop product vision and strategy. Create a comprehensive roadmap with clear prioritization and milestone planning to achieve business objectives.
-Lead end-to-end brand launches from concept to go-live. Manage ongoing operations and ensure successful market entry execution.
-Coordinate with development, design, marketing, retention, and support teams. Set detailed tasks, accept deliverables, and control deadlines.
-Monitor product quality across all touchpoints. Collaborate with related divisions to create a superior user experience and ensure platform excellence.
-Conduct market research, analyze player needs, gather feedback from customer support, and translate insights into product requirements.
-Design, configure, and manage bonus mechanics. Create and optimize loyalty programs to drive retention and increase player LTV.
-Analyze product performance metrics, evaluate effectiveness, and implement continuous improvements based on data-driven insights.
-Monitor competitors' products, USPs, bonus policies, and features. Identify market opportunities and maintain competitive positioning.
-Utilize CMS platforms for content management, product configuration, and operational updates to ensure seamless platform functionality.
-Manage full product lifecycle from conceptualization to launch and ongoing support. Plan resources, control tasks, manage risks, and ensure timely delivery.
 

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

- At least 3 years of experience in product gambling companies;
- English at the intermediate level and above;
- Experience with online casino platforms;
- Understanding the regulation of markets and peculiarities of licenses will be a plus;
- Deep understanding of casino products, product metrics, bonus systems, and loyalty programs;
- Experience in creating tournaments and promotional companies.
 

HOW WE WILL KEEP YOU SMILING:

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

Who we are

Big Sister AI is building the Sales Score standard — an objective 0-100 rating of sales execution quality. Think Moneyball for sales. Austin-based, Capital Factory portfolio, backed by AWS and Microsoft for Startups.
 

Why this role exists

We're migrating our entire data and audio pipeline to AWS — replacing our current toolstack with a production-grade, multi-tenant architecture. You'll own this build end-to-end.
 

What you'll own

• Design and build cloud-native data and audio processing pipelines on AWS
• Integrate Azure AI services for transcription and LLM scoring
• Own data layer architecture — reliability, schema design, cost optimization
• Build and maintain third-party connector integrations (CRM, notetakers)
• Actively use AI coding tools (Claude, Cursor, Copilot) — hard requirement, not nice-to-have
   

What you need

• Strong AWS hands-on: Lambda, S3, EventBridge, API Gateway, DynamoDB, Secrets Manager
• Azure experience: OpenAI endpoints, Speech Services, Function Apps
• Python 3 — serverless functions, adapters, webhook handlers
• PostgreSQL + SQL — solid data modeling fundamentals
• ELT experience with Data Clouds — Snowflake preferred, BigQuery or Redshift acceptable
• dbt — data modeling and transformation pipelines, production experience required
• Multi-cloud exposure: AWS primary, GCP (BigQuery) and Azure interaction expected
• Self-sufficient — delivers projects with minimal supervision, owns outcomes not just tasks
• Proactive AI tool user — you use Claude/Cursor daily, not occasionally
• Upper-intermediate English — async written communication with US team
• Ukrainian-based — Kyiv/Lviv timezone preferred
   

Nice to have

• AppFlow, Glue, Athena
• OAuth/credential management tools
• Experience working with US-based or distributed teams
   

What we offer

• Competitive Ukrainian market salary
• Direct collaboration with the CEO and US-based advisors
• Greenfield build — you're not inheriting legacy, you're replacing it
• Equity conversation after 3-month trial

About the Company

Digis is a European IT company (part of Fiverr) with 200+ specialists delivering high-load SaaS platforms, enterprise solutions, and cloud-native products for clients worldwide. We build long-term engineering teams and ensure transparency, stability, and professional growth for every talent.

About the Client & Project

You will join a project focused on delivering solutions for performance, scalability, and reliability of digital workspace environments.
The product helps organizations optimize virtual desktops and applications, ensuring a seamless user experience. You will work on a cloud-native system, collaborating closely with the product founder and contributing to core product development.

Requirements

• 5+ years of experience with .NET/C#
• 2+ years of experience with Azure Resource Manager (ARM)

• English level: B2+

   

Responsibilities

• Implementing new Azure-based feature modules
• Refactoring and improving legacy backend systems
• Writing REST APIs for managing Azure infrastructure (VMs, vnets, etc.)
• Developing reusable backend components and handling deployment logic
• Writing integration and unit tests

• Collaborating on technical design

   

Why this project is exciting

• Working alongside the technical founder of the project
• Work with cutting-edge technologies in the enterprise-grade product
• Well-established processes with fully defined team roles, stable releases, and reliable management

• Clear expectations and transparent feedback

   

We offer:

• Paid 20 vacation days per year
• Paid 5 sick leaves per year with no medical documents needed
• Personalized development plan supported by properly set personal self-development goals
• Compensation for subject-matter trainings
• Worktools (PC, laptop, monitor) and workplace arrangement, if needed
• Assistance in choosing and compensation for English courses
• 100% horizontal in-company organization and communications
• Possibility to switch between projects and technologies within the company
• Accounting support
• Free corporate psychologist services

About Us

At Peratera we believe in the future of digital commerce and the borderless economy. Our products are designed to make digital commerce friction-free, no matter where in the world you operate. The world has gone digital  and the businesses winning in it need payments infrastructure that keeps up.
 

Our platform combines a full-featured payment gateway with a digital wallet - giving merchants a single, powerful tool to accept payments, hold balances in multiple currencies, and pay out to customers and partners anywhere in the world. We serve some of the most demanding industries in digital commerce: iGaming operators, FX platforms, global e-commerce businesses, and fintech companies who need payments to just work.
 

We move fast, think commercially, and care deeply about the experience of every merchant on our platform - backed by our authorisation as an FCA-regulated Electronic Money Institution (FRN: 1023849).

Your Mission

As Merchant Account Manager, you’ll own the full lifecycle of Peratera’s merchant relationships - from onboarding and integration through to retention, upsell, and commercial growth. You’ll work with a portfolio of sophisticated B2B merchants in iGaming, FX, and e-commerce, serving as the link between their business needs and our internal Product, Tech, Finance, and Compliance teams.

What You’ll Do

• Serve as the primary contact for a portfolio of Peratera merchants across industries
• Run regular health-check calls: onboarding, integration, finance, compliance, and technical topics
• Monitor merchant activity and proactively flag risks, declines in processing volume, or satisfaction issues
• Lead merchants through onboarding, KYC, and integration to ensure a smooth go-live
• Coordinate with Tech and Product teams to resolve integration issues and answer technical queries
• Create and maintain onboarding documentation and merchant-facing materials
• Identify upsell and cross-sell opportunities within your merchant portfolio
• Analyse merchant payment performance: success rates, conversion, declined transactions, and recommend improvements
• Collaborate with the CPO on commercial priorities and merchant-specific strategies
• Own and drive merchant-reported issues end-to-end - from first contact to resolution.
• Work with Finance on billing, settlements, and reconciliation queries
• Ensure compliance and legal queries are handled in a timely and accurate manner

What We’re Looking For

• 3–5 years of experience in account management, customer success, or merchant management within a payments or fintech company
• Experience managing a B2B merchant portfolio - owning relationships, driving retention, and growing revenue
• Strong commercial mindset - comfortable identifying upsell and cross-sell opportunities and turning merchant conversations into business outcomes
• Comfortable working with payment data: success rates, conversion, decline reasons - and turning insights into action
• Deep understanding of online payments: processing flows, settlement, chargebacks, and reconciliation
• Strong communicator - able to handle technical, financial, and commercial conversations with equal confidence
• Highly organised and proactive - able to manage a large portfolio without letting things slip
• Fluent English is required (experience working with CIS or Eastern European merchants is a strong advantage)
   

Nice To Have

• Experience with distributed, multi-provider payment platforms
• Familiarity with merchant integration use cases
• Understanding of async flows (callbacks, polling, retries) is a plus

What You’ll Get

• Competitive, market-aligned compensation
• Opportunity to work on a high-impact product with real-world scale
• Modern tech environment and engineering-driven culture
• International, distributed team with a collaborative mindset
• Remote-friendly setup with flexible working hours
• Supportive team culture focused on knowledge sharing and ownership

Sounds like a match? Send us your CV - we’re excited to get to know you.

We are looking for a Strategic Product Analyst to de-risk R&D investments by filtering out inefficient technologies and accelerating high-value innovations. You will bridge the gap between engineering and business by analyzing global trends and modeling the ROI of new technical solutions before expensive development begins.
Key Areas of Expertise:

• Techno-Economic Analysis: Calculating ROI, TCO, and production cost-efficiency for complex hardware solutions.
• OSINT & Tech Scouting: Deep-dive research into global patents, scientific papers, and market releases (chips, sensors, composite materials).
• Competitive Intelligence: Gap analysis of technical specifications vs. market leaders.
• Scenario Modeling: Predictive modeling of how design changes (e.g., housing materials or PCBA components) impact manufacturing cycles and final margins.

Key Deliverables & Results:

• Tech Watch Radar: Delivering monthly strategic reports on emerging components and competitor technologies with "Invest/Ignore" recommendations.
• Economic Validation: Conducted feasibility studies for 5+ major R&D projects within 6 months, providing precise CAPEX/OPEX forecasts and break-even points for mass production.
• Comparative Matrixes: Developing comprehensive "Feature vs. Cost" maps against direct competitors to identify and close product gaps.
• Production Forecasting: Calculating the impact of structural design shifts on the assembly timeline and supply chain costs.

Dataforest is looking for a DevOps Engineer eager to grow professionally and work on international projects. You will support and improve infrastructure, set up CI/CD processes, and collaborate closely with the client team.

     Requirements:

• 3+ years of experience as DevOps;
• Experience with SQL, DB configuration;
• Deep understanding of Linux/Unix;
• Experience with Source Control (Git, Bitbucket);
• Experience with AWS Cloud;
• Experience with CI/CD (Github);
• Understanding of Container Concepts (Kubernetes, Docker);
• Experience with Nginx;
• Strong logical thinking and problem-solving skills;
• Proactive approach and ability to take initiative;
• Previous experience at an outsourced company - must;

• English — Intermediate or higher.

   

  Nice to have:

• Experience with Airflow;

• Experience with ETL pipelines.

   

  Key responsibilities:

• Cover the DevOps needs of a dev team;
• Support existing environments in both on-prem and cloud;
• Detect existing product infrastructure issues and vulnerabilities;
• Build ETL procedures;

• Implement best practices and standards for development.

   

  We offer:

• Great networking opportunities with international clients, challenging tasks;
• Building interesting projects from scratch using new technologies;
• Personal and professional development opportunities;
• Competitive salary fixed in USD;
• Paid vacation and sick leaves;
• Flexible work schedule;
• Friendly working environment with minimal hierarchy;
• Comfortable, spacious, and well-equipped office in the city center;
• Team building activities, corporate events.

Publisher Manager / Hunter 🚀

We are looking for a Publisher Manager / Hunter to purchase traffic directly from publishers and actively develop our affiliate network.

What you’ll be doing:
🎯 Identifying and onboarding new publishers (websites and webmasters) to meet specific advertiser objectives and requirements
🎯 Negotiating and agreeing commercial terms and placement types
🎯 Launching, optimising and scaling traffic buying
🎯 In-depth analysis of platforms: traffic quality, format visibility, user behaviour
🎯 Identifying and testing new custom solutions and non-standard formats to meet advertisers’ objectives
🎯 Selecting formats with maximum visibility and engagement
🎯 Maintaining and developing long-term partnerships
🎯 Analysing placement performance, preparing reports and providing recommendations for growth

What we expect from you:

🧨 Experience working in ad networks as a Publisher Manager / Traffic Manager (minimum 2 years)
🧨 Successful track record of onboarding publishers (webmasters) to the network
🧨 Experience working with Tier-1 and Asian market platforms
🧨 In-depth understanding of ad formats: pop-under, banner, push notifications, VAST
🧨 Knowledge of monetisation models: CPM, CPC, flat deals
🧨 Experience in negotiating and closing deals with website owners
🧨 Knowledge of the specifics of adult traffic
🧨 Proficiency in Google Sheets (formulas, pivot tables, dashboards)
🧨 Experience working with SimilarWeb / Semrush
🧨 English — B2 level and above (all correspondence and negotiations)
🧨 Independence, initiative and the ability to prioritise tasks

💡 A major advantage:
Your own partner network (webmasters and platforms)

What we offer:
- Work in a dynamic ad tech team
- Direct procurement and substantial budgets for development
- The opportunity to have a significant impact on results and earn well
- Competitive salary + % of acquired and scaled volumes (to be discussed following the interview)

We are willing to consider strong candidates even if you have slightly less experience in certain areas, provided you have a passion for the role and a track record of delivering results.

Description

Controls the compliance of a banking systems with architecture standards and proposes technical solutions for their evolution according to the IT Strategy of said banking system, with an increased focus on the cross-alignment between Information Systems and Technology Division and Business Intelligence and Reporting Competence Center. Supports the selection/sourcing process of technologies ensuring their compatibility with the existing architecture.

Requirements

7+ years in IT, with a minimum of 2 years’ experience in banking IT

Business knowledge

• Knowledge about banking and banking products
• Advance understanding and knowledge about Financial Market and Investment.
• Deep understanding about banking processes with focus on Financial Market
• Economic and financial knowledge (desired)

Technical knowledge

• Solid IT technology knowledge and of IT architecture standards and methodology frameworks (TOGAF)
• Technical and information technology knowledge
• Understanding of IT technology trends
• Solid knowledge of banking IT applications
• Knowledge and experience with Java, J2EE, EAI, SOA, DB technologies
• Knowledge of application development standards
• Knowledge of IT architecture and IT infrastrcuture standards
• Knowledge of software modelling products
• General knowledge of Oracle AQ
• In depth knowledge of one J2EE Application Server
• Customer request analysis
• IT assessment tools and IT estimation tools (desired)
• Experience in IT strategy and IT roadmap design (desired)

Experience in relevant corporate background

• Experience with systems development methodologies within a large corporate environment
• Preferable experience in complex IT environments

Zero Tolerance towards Fraud and illegal practices declaration

Job responsibilities

1. Specific delivery responsibilities

Manages the architecture of the IT systems in a bank

• Designs architecture solutions for the IT systems complying with the IT architecture and technology standards of the bank.
• Ensures the cross-alignment between Information Systems and Technology Division and Business Intelligence and Reporting Competence Center regarding the architecture solutions proposed and the evolution of the architecture of IT systems in the bank.
• Plays the role of Project Technical Lead for complex solutions, ensures continuous and collaborative support to technical analysts including the delivery of the solution’s Building Permit
• Documents and stores information and/or system architecture models and data structure models. Keeps records of all updates and/or changes brought to the system architecture and to the data structures information.
• Ensures the consistency of the Bank’s data model, in cooperation with the other IT Divisions of the Bank.
• Performs the technical evaluation of projects and technical solutions and checks the compliance with the architectural principles agreed in the bank’s IT Strategy. When needed, defines recommendations for changing them or requires the definition of alternative solutions.

Solution definition

• Defines and submits for approval by the hierarchical superiors the approach for

• Splitting complex technical solutions into IT system components, in compliance with the architectural separation principles and with the organisational areas of responsibility. Also checks that critical elements such as development, implementation, migration, logistics, acquisitions and data compatibility have been considered.
• Contributes to effort and cost estimations
• Revises the requirements for the evolution of the technical architecture for the support infrastructure of the bank’s IT systems, ensuring the compatibility between the systems’ architecture and the business continuity requirements.
• Supports the selection process of software products to be integrated in the architecture of IT systems in the bank by performing the technical assessment of the proposed solutions.
• Contributes to the definition of standards and architecture/security/design/ development procedures and monitors that they are actually enforced. Ensures the consistency between the software/hardware acquisitions plans and the system architecture and data requirements.
• Participates in the definition of the principles for architectural evolution of IT systems in the bank. Proposes solutions for modernizing the existing architectures, depending on the technological market evolution
• Contributes to the elaboration of the IT roadmap document, part of the bank’s IT Strategy.
• Provides advice and upstream support to ensure the right scoping of Business Requirements during high level concept design of IT solutions
• Ensures the market intelligence about technology trends and the assessment of how they fit with the bank’s specific architecture and business requirements

Quality Assurance

• Controls the quality of deliverables from internal and external resources by setting up a process for quality assurance
• Performs assessment of internal and external resources and delivers regular feedback to team members and respective vendors

Methods, processes and standards

• Is responsible for proactive and continuous improvement of processes and communication flows in which he/she is involved
• Supervises the definition, evolution and maintenance of business/technical analysis, documentation, design standards in the area of responsibility

Group related responsibilities

• Ensures and verifies the integration of the coordinated areas with Group relevant standards and procedures
• Ensures the participations to Group activities for the area of responsibility
• Has representation role in the area of responsibility

Fulfills any tasks received in relation with his / her work and activity, provided by the hierarchical superior and which do not contradict the actual legislation

About the Product

Livly Island is a mobile social game (iOS/Android) developed by Cocone (Japan). Players raise virtual creatures, customize islands, interact socially, and participate in seasonal events. The game has an established player base in Japan and Cocone UK is building the international version.

Role Summary

We are looking for a QA Engineer to own quality across the full Livly Island UK stack — from the Unity client to the Go backend. You will be the first QA hire on the UK team, setting up the QA foundation from scratch ahead of launch and owning it through live operations.

What You'll Work With

Client

• Unity 6 (C#), targeting iOS & Android
• Asset delivery via AssetBundles with local caching
• CI: GitHub Actions + Jenkins (builds delivered via pipeline)

Server

• Go microservices backend with gRPC API
• MongoDB (primary datastore) + Redis (caching)
• Monitoring: Datadog, Prometheus

Responsibilities

Test Planning & Execution

• Design and execute test plans for new features, seasonal events, and live updates
• Perform functional, regression, smoke, and exploratory testing on iOS and Android builds
• Validate gRPC API contracts between client and server against proto definitions

Automation

• Work with CI pipelines to pull builds and flag regressions; contribute to test automation where applicable

Release Quality

• Own the QA sign-off process for App Store / Google Play submissions
• Validate AssetBundle loading and CDN delivery across network conditions
• Monitor post-release quality via Datadog dashboards, crash reports, and the feedback pipeline
• Triage and classify player-reported issues alongside the automated feedback system

Cross-Functional

• Collaborate with developers to reproduce and isolate bugs across client/server boundaries
• Validate master data integrity using internal tooling and admin workflows
• Participate in live operations QA for time-sensitive events (seasonal content, gacha, campaigns)

Requirements

Must Have

• 5+ years of QA experience on mobile games or applications
• Hands-on experience testing on both iOS and Android
• Experience with API testing (gRPC or REST) — ability to validate request/response contracts
• Understanding of CI/CD pipelines and automated test integration
• Structured approach to test case design

Nice to Have

• Ability to write or contribute to test automation 
• Experience with Go testing (testing package, table-driven tests)
• Experience with NUnit or similar xUnit frameworks
• Familiarity with gRPC/Protocol Buffers
• Experience with MongoDB or NoSQL data validation
• Familiarity with Datadog, Prometheus, or similar observability tools
• Experience with load/performance testing tools
• Knowledge of mobile game economies (gacha, IAP, virtual currency)
• Experience with App Store / Google Play submission and review processes
• Understanding of AssetBundle / CDN-based content delivery

Context

• New launch — you will be the first QA hire on the UK team, building the QA foundation before go-live
• Forked from a mature JP product with an established player base — large codebase from day one
• Targeting Western markets — App Store + Google Play launch planned for later this year
• Live ops model post-launch: frequent content updates (seasonal events, gacha rotations, shop updates)

Phenomenon Studio is a full-cycle design and development company founded in 2019.
We help startups and small to medium-sized businesses build and scale products across Healthcare, EdTech, SaaS, and FinTech industries.
Recognized with 30+ industry awards, we deliver high-quality solutions that combine creativity, technology, and business impact.

We’re looking for a Product Designer who’s passionate about crafting seamless user experiences and turning ideas into elegant, functional designs.

Advantages of the role:

• We often submit our websites to prestigious competitions such as Awwwards, FWA, and CSS Design Awards, giving your work the opportunity to gain recognition and earn industry awards
• We have a design community of more than 20 designers, so you’ll be able to share ideas, get feedback, discuss trends, and grow together with like-minded professionals
• You will have a mentor who will always be there to help

Requirements:

• 3+ years of commercial experience
• Proficiency in Figma (tokens, components, variables, auto-layout)
• Systematic problem-solving skills: analysing issues, breaking them down, and finding practical solutions
• Ability to take ownership and drive a project from 0 to 1
• Focus on business metrics and their impact on design decisions
• Experience with UX research and behaviour analysis tools (Hotjar, Amplitude, Google Analytics, etc.)
• Strong team player with a proactive approach
• Upper-intermediate English level

Responsibilities:

• UX/UI design for web and mobile applications (iOS, Android), ensuring seamless user experiences
• User journey optimisation to improve engagement, conversion rates, and overall user satisfaction
• Working with design systems: maintaining, evolving, and implementing scalable and consistent UI components
• Utilising ready-made design frameworks (Shadcn, Radix, MUI, etc.) to enhance design efficiency and consistency
• Creating high-quality visual designs that align with the brand identity and improve usability
• Types of conducting UX research (the scale of which depends on the kind of project), such as testing prototypes if needed for the client
• Cross-functional collaboration: working closely with product managers, developers, and analysts to build an effective, user-friendly product

What we offer:

• Remote work format and flexible schedule
• Autonomy in work, opportunity to build processes, and grow within the company
• Individual development plan and annual performance review
• Workshops and playgrounds for continuous learning
• Compensation for subject-matter training
• Corporate English classes
• Access to IT Loyalty Club
• Accounting support
• 18 working days of annual leave
• 7 working days of sick leave and 7 working days of unpaid leave
• All national public holidays off

Recruitment process: Recruitment interview — Technical interview — Final interview

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations.

We are looking for a proactive and detail-oriented Customer Success & Sales Support Specialist to support customer communications and manage the flow of leads, inquiries, and support requests across multiple online channels. The role combines professional client interaction, coordination of incoming messages, and accurate CRM data administration.

This position requires strong communication skills, responsibility, and the ability to react quickly and professionally to different types of customer requests.

Responsibilities:

1) Customer Communications & Support (English)

• Respond to live chat messages on the website
• Handle inquiries coming via email, contact forms, or social media
• Provide clear, polite, professional responses in English
• Log all interactions into the CRM system
• Forward inquiries to internal specialists when needed and ensure proper follow-up
• Keep full records of communication history
• Report recurring customer questions and suggestions for service improvements

2) Product-Related Customer Interaction (Ukrainian)

• Respond to customer questions about product types, ordering, delivery options, pricing, etc.
• Manage requests arriving through website, social pages, and messaging platforms
• Ensure customer messaging aligns with brand voice and tone
• Coordinate with internal teams on order processing or special requests
• Prepare brief summaries of requests for product, sales, or logistics teams

3) Lead & CRM Pipeline Adminastration

• Maintain an up-to-date list of all incoming prospects and inquiries
• Track the status of leads, opportunities, offers, and next steps in the CRM
• Ensure all customer data, notes, and follow-ups are properly reflected in the system
• Remind internal stakeholders of pending actions or deadlines
• Prepare weekly pipeline summaries showing lead volume, status changes, and progress
• Support with introductory messages, proposal drafts, and meeting scheduling when needed

What we offer:

• Comfortable work environment, remote work.
• Ongoing operations: according to European business hours
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

Required skills:

• 3+ years of experience in designing web pages and CRM systems.
• Confident use of Figma, Illustrator, and Photoshop, including prototyping experience.
• Experience with Auto Layout, UI Kits, and plugins.
• Basic knowledge of HTML/CSS.
• Experience working with Midjourney and ChatGPT.
• Ability to identify high-quality professional content (photos, videos, illustrations, 3D) among a significant amount of stock photos.
• Strong understanding of UX principles and UI design methodologies, with strict adherence to the responsive design rules.
• Experience working with design systems.
• Effective cooperation with developers and stakeholders, ability to quickly find optimal solutions and perceive feedbacks as a tool for professional growth.

 Will be a plus:

• Experience with animation (LottieFiles, Figma Prototype Animation, etc).
• English proficiency at Pre-Intermediate level or higher.
• Familiarity with project management tools (Azure, Jira, Trello, etc.).

Responsibilities:

• Create layouts, logos, and prototypes for the company’s web products.
• Maintain and improve existing visual style of the company’s products.
• Work with design systems.
• Communicate closely with the team, managers, and developers.
• Share knowledge and continuously develop professionally.
• Take responsibility for meeting task deadlines.

EST working hours!!!

CrunchCode — міжнародна сервісна ІТ-компанія з досвідом близько 7 років у розробці вебсервісів і вебзастосунків. Ми працюємо у форматах staff augmentation (outstaff) та outsourcing і підключаємо спеціалістів до проєктів клієнтів у довгостроковій моделі співпраці.

Ми працюємо переважно з проєктами в доменах логістики (включно з last mile),e-commerce, fintech та банкінгу, а також enterprise-рішеннями.
Для нас важливо, щоб проєкт був “чистим” і зрозумілим з точки зору етики та цінності для користувачів.

Ми принципово не беремо проєкти, пов’язані з:
● gambling / гемблінгом,
● adult-контентом та порнографією,
● шахрайством або будь-якою розробкою, що спрямована на обман чи маніпуляції.

What We Offer:
● Fully remote work
● Long-term, stable project
● High level of autonomy and trust
● Minimal bureaucracy
● Direct impact on business-critical logistics systems
● Long-term engagement, not a short-term contract.

Required:
Senior Software / Data Engineer, English B2+
Full-time, EST working hours

Tech Stack:
Python 3.10.x, PySpark, Airflow, Pandas, AWS (ECS, Lambda, SQS, SNS,
ElastiCache, CloudWatch), Delta Lake, Databricks, MySQL (Aurora),
Terraform, Datadog, pytest.
 

Team:
ML Data Engineering — 9 members
2-week sprints: kickoff Monday evenings / demo Friday evenings (EST)

Requirements (Must-have):
- 7+ years of professional software engineering experience.
- Strong proficiency in Python (3.10.x).
- Expertise in large-scale event-driven and distributed system design.
- Strong AWS experience: ECS, Lambda, SQS, SNS, CloudWatch.
- Experience with data processing frameworks: Spark, Databricks.
- Hands-on experience with infrastructure-as-code (Terraform).
- Solid understanding of system performance, profiling, and optimization.
- Experience leading technical projects and mentoring engineers.
- Experience building and maintaining data-intensive backend systems or pipelines.

Responsibilities:
- Lead design and delivery of event-driven, distributed systems for large-scale
 metadata extraction, enrichment, and processing.
- Build and maintain scalable APIs and backend services for high-throughput
 content pipelines on AWS.
- Partner with Data Science, ML Engineering, Infrastructure, and Product teams
 to architect reliable, high-performance systems.
- Provide technical leadership and mentorship across the engineering org.
- Leverage AWS (ECS, Lambda, SQS, SNS, ElastiCache, CloudWatch) to deploy
 resilient production systems.
- Optimize existing systems for scalability, reliability, and performance.
- Ensure system health via monitoring, observability, and automated testing.
- Contribute to engineering strategy — identify gaps, propose initiatives,
 improve existing frameworks.

Nice to Have:
- Experience with Scala or Ruby.
- Experience with Airflow or similar workflow orchestration tools.
- Experience integrating ML or LLM-based models into production systems.
- Bachelor's degree in Computer Science or equivalent.

Hiring Process:
- Intro call
- Technical discussion
- Offer
Start: ASAP