Jobs

Influence Pro Services запускає портфель B2C consumer-продуктів на ринок США у нішах health & wellness, money & career, lifestyle і productivity. Кожен продукт має сильну візуальну і контентну комунікацію — соцмережі, блоги, performance-кампанії, community-присутність.

Ми шукаємо SMM-фахівця, який веде соцмережі і блоги наших продуктів і працює у тісному тандемі з маркетологом і графічним дизайнером. SMM-команда формується під продуктовий юніт — ти не "поза продуктом", ти всередині нього.

Що ти будеш робити

• Вести соцмережі продуктів (Instagram, TikTok, X/Threads, де релевантно LinkedIn і Reddit) — content plan, продакшн, постинг, моніторинг engagement

• Створювати контент-стратегію під кожен продукт 

• Писати копірайт для соцмереж, блогів, performance-креативів — англомовний, з розумінням US-аудиторії і нюансів tone-of-voice кожного бренду

• Брати участь у рекламних кампаніях разом з маркетологом: контент для paid-креативів, landing-page copy, креативний testing

• Вести блог-контент на сайтах продуктів — статті, SEO-articles, newsletter-content

• Працювати з community-management: відповіді в коментарях, DM, модерація

• Аналізувати engagement-метрики і коригувати стратегію — reach, saves, shares, follower growth, CTR з соцмереж

• Активно використовувати AI-інструменти для прискорення контент-продакшну — research, копірайт, генерація ідей, аналіз трендів

Що ми очікуємо

• 3+ роки досвіду в SMM, з фокусом на B2C-продукти

• Досвід ведення англомовних соцмереж на ринок США або інші Tier 1 ринки (UK, AU, CA)

• Сильний англомовний копірайт на рівні носія або near-native (Upper-Intermediate і вище з підтвердженим письмовим досвідом)

• Глибоке розуміння Instagram і TikTok — тренди, формати, attention economy, що працює на engagement у 2026

• Досвід роботи з контент-стратегією — від tone-of-voice до контент-плану на місяць

• Досвід паралельного ведення кількох брендів — вміння перемикатися між тон-голосами, не змішувати естетики

• Розуміння performance-креативів — як виглядає ефективний UA-креатив, чим він відрізняється від organic-контенту

• Активне використання AI-інструментів у щоденній роботі

• Базова аналітика — вміння читати дашборди Meta Business Suite, TikTok Analytics, GA4

• Ownership-mindset: бачиш можливість росту — пропонуєш гіпотезу, не чекаєш інструкції

Буде плюсом

• Досвід ведення блогів та SEO-контенту

• Досвід роботи з community у Reddit 

• Досвід influencer-співпраць на ринок США

• Розуміння email-маркетингу (newsletter-формати, segmentation)

• Експертиза в одній із наших ніш: health & wellness, lifestyle, fintech, productivity

Що ми пропонуємо

• Робота над портфелем продуктів — не один акаунт роками, а різні бренди та виклики

• Прямий контакт з маркетологом, дизайнером і продактом у твоєму юніті

• Свобода у виборі AI-стеку та підходів — ми вкладаємось у tooling

• Remote-first культура з гнучким графіком
• 24 дні оплачуваної відпустки та лікарняних
• Робота в середовищі сильних фахівців, сфокусованих на продуктових інноваціях і реальному впливі

We’re launching a new division within our company focused on mobile app development and user acquisition. Our first product is an iOS cleaner app, and we’re already scaling traffic through Google and Facebook. Now, we’re looking for a User Acquisition Manager to fully own our marketing strategy and drive profitable growth.

What You’ll Do:

• Fully manage and scale user acquisition campaigns on Facebook and Google, with a focus on the US market
• Work independently to plan, execute, and optimize campaigns for iOS utility apps (iOS cleaners, VPNs, etc.)
• Analyze performance data to ensure high ROI and efficient budget allocation
• Develop, test, and iterate on creative strategies and funnels to improve performance
• Continuously conduct competitor research to identify trends and opportunities
• Lead and refine web-to-app flows to improve user acquisition metrics

• Deliver consistent, positive results while maintaining cost-efficiency.

   

What We’re Looking For:

• Proven experience managing user acquisition for mobile apps, especially in the utilities category (e.g. iOS cleaners, VPNs)
• Strong hands-on expertise with Google Ads and Facebook Ads platforms
• Experience with scaling campaigns in the US market
• Deep understanding of mobile analytics, conversion tracking, and campaign optimization
• Experience with web-to-app user acquisition flows
• Highly analytical, results-driven, and self-motivated

• Ability to work autonomously, take ownership, and drive profitable campaigns.

   

What We Offer:

• A chance to shape a new product and drive its success from the ground up
• Full ownership of user acquisition strategy
• Competitive compensation with performance-based bonuses
• Flexible remote work environment
• A highly motivated team and fast decision-making process.

Stack: Golang, AWS, MySQL, Docker, Microservices.

We are seeking an experienced Golang Developer to join our team of talented developers for a stable yet dynamic project.

As the Golang Developer, you will play an integral role in developing, maintaining, and refactoring the existing codebase of a multi-service product with complex logic. You will work closely with our experienced Backend team and use the latest stack.

About the project:

A stable enterprise product for creating marketing presentations, preparing accompanying materials, and developing sales cycle business assistants for global pharmaceutical companies such as AstraZeneca, Novartis, Pfizer, Veeva etc., and financial institutions like ING and Van Lanschot. Completely our code base, we have been developing it since 2015.

Our services are distributed across multiple Availability Zones, adhering to a service-oriented architecture. Since 2018, we have prioritized GraphQL, although we maintain comprehensive support for RESTful APIs. Our core API services are built on a diverse stack of programming languages, each chosen to optimize task performance. This stack includes a rapidly evolving Golang Core API, legacy Core API services in PHP (leveraging frameworks like Laravel and Yii2) for established business logic and data layer interactions, Node.js (utilizing both JavaScript and TypeScript), Python APIs, and .NET Core C# components.

We utilize a hybrid cloud infrastructure, harnessing the strengths of both AWS and GCP to meet our operational needs, and focus on Serverless. Our work also involves extensive integration with API partners, including Veeva, Salesforce, and a variety of others, to ensure a seamless and robust service ecosystem.

As a product with high-security requirements, we undergo regular penetration testing from auditors and client companies to ensure compliance with industry standards such as OWASP, SOC, and ISO.

Essentials:

- Advanced knowledge of Golang, with experience in web frameworks such as Gin or Echo.

- Proficiency in developing automated tests using frameworks like Go Testing, Ginkgo, etc.

- Expertise in performance monitoring, optimization techniques, and troubleshooting.

- Strong knowledge of SQL and an understanding of transactions.

- Understanding of OOP, design patterns, cryptography, algorithms, and data structures.

- Versatility and comprehension of how all aspects of a web project work together (frontend, backend, and the network layer).

- Basic System Design skills.

- English reading and writing: Upper Intermediate.

- English speaking: Lower Intermediate.

Nice-to-haves:

- Development experience with Node.js, PHP.

- Knowledge of serverless architectures, especially AWS.

- Experience in building APIs using REST and GraphQL.

- Understanding of EDA, Microservices, Hexagonal Architecture.

- Proficiency in Docker.

- Experience with CI/CD Pipelines.

- Familiarity with agile methodologies (Scrum, Kanban).

- Degree in Computer Science.

- English speaking: Upper Intermediate.

Benefits:

In addition to a great base salary, we offer:

1) Funding for conferences, co-working spaces, software licenses, and other work-related expenses

2) MacBook if you require one

3) Mobile devices if you are involved with mobile development projects

4) Flexible working hours and fully remote working without micromanagement

5) Modern technology stack

6) Time for open source development

7) Bonus at the end of the year

8) Paid study leave

9) Paid English language courses

10) 36 company-paid days off per annum

11) Access to educational streaming services like Pluralsight

12) Input on the development of the company

Our core values:

We are open-minded, humble, respectful, self-driven, and honest, which allows us to create an atmosphere of synergy. Our team is a great fit for those who value self-organization and are passionate about personal growth. If this resonates with you, we’d love to have you join the team.

We are looking for a Senior AI / ML Engineer to join a cybersecurity-focused product team and help build intelligent AI-powered security solutions.

Remote, full-time
Working hours: 9 AM – 6 PM Kyiv time
Domain: Cybersecurity

Requirements

• 3+ years of hands-on experience in Data Science / Machine Learning
• Strong Python skills and experience with the modern ML ecosystem:
  NumPy, Pandas, Scikit-learn, PyTorch or TensorFlow
• Strong understanding of ML fundamentals and model behaviour
• Experience delivering ML systems into production
• Understanding of LLM architectures and fine-tuning approaches
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• English: Upper-Intermediate
   

Would be a plus: 

• Experience with cybersecurity-related products or datasets
• Experience with AI agents or reasoning systems
• Experience with cloud platforms and MLOps practices
• NLP or Generative AI experience
  
  Responsibilities:
• Develop and deploy ML/AI solutions from research to production
• Build security-focused AI agents and reasoning systems
• Develop ML models for anomaly detection, classification, and predictive analytics
• Fine-tune and adapt LLMs for cybersecurity use cases
• Monitor and improve model performance in production environments
• Collaborate with cross-functional product and engineering teams
   

Axon is looking for a motivated Business Analyst to join our team in a fully remote setup. The Business Analyst would be a bridge between our clients and the delivery team — turning business goals into clear, testable requirements that engineering can build with confidence, removing ambiguity before development starts, and protecting product quality.

You will work closely with Project Managers, Software Engineers, QA, and UI/UX Designers, as well as directly with clients and their stakeholders, to keep everyone aligned on what we are building and why.

What You Need for This Position

Previous Experience

• 3+ years of experience as a Business Analyst in an outsourced / service company setting, working directly with external clients;
• Experience analyzing requirements across more than one industry is a plus — at Axon, the same BA can move between domains (Real Estate, Insurance, Education, etc.);
• English: Upper-Intermediate or higher (written and verbal) — required for client-facing communication.

Core Business Analysis Skills

• Domain & Discovery: Quickly learns the client's business across any industry we serve, asks the questions that surface the real problem, and is comfortable running interviews, workshops, story mapping, and lightweight prototyping.
• Requirements Craft: Writes specs that engineering can actually build — user stories with clear acceptance criteria, relevant non-functional needs (performance, security, integrations), and edge cases caught before the sprint, not during it.
• Single Source of Truth: Keeps decisions, rules, and open questions in the knowledge center and issue tracker — not in chat threads or someone's memory.
• Technical Fluency: Reads API docs and data models, follows feasibility discussions, and partners with engineers — while respecting the line between business requirements and technical design.
• Collaboration & Written Communication: Translates business language for engineers and engineering reality for clients; communicates clearly in writing, which is essential for remote work.

Technical Skills

• Solid understanding of the Software Development Life Cycle (SDLC) and Agile / Scrum ways of working;
• Hands-on experience writing user stories, acceptance criteria, and non-functional requirements;
• Practical experience with discovery techniques — stakeholder interviews, workshops, user story mapping, simple flow diagrams or wireframes;
• Able to read API documentation and reason about data models to validate feasibility with engineers;

• Familiarity with backlog refinement, scope-change impact analysis, and risk surfacing.

   

What You Will Be Doing

• Turn client business goals into build-ready backlog items — each with a clear business goal, acceptance criteria, key edge cases, and known dependencies
• Keep a shared understanding with the client — make sure they always know what we are building this sprint and why, and summarize workshop and discovery outputs within 1 working day;
• Together with the PM, maintain a healthy, prioritized backlog with enough refined work for at least 2 sprints ahead;
• Analyze scope changes (impact on time, cost, quality, and dependencies) before they are accepted, and surface risks and unknowns early — not at the deadline;
• Lead or co-lead discovery for new initiatives (new modules, new functionality, modernization) so the team knows what to build, what to skip, and what success looks like;
• Maintain clear and up-to-date project documentation in the knowledge center as the single source of truth;

• Continuously improve how we capture requirements — refining templates, refinement habits, and ways of working so the team has less rework, fewer repeat questions, and faster sign-off.

   

What We Can Offer You

• Challenging work in an international professional environment;
• Well-defined development processes:
• Work in an Agile environment using the Scrum methodology;
• Work alongside experienced Project Managers, Business Analysts, and Engineering Teams within multiple projects;
• Competitive compensation with regular review based on performance;
• 20 compensated vacation days during the calendar year;
• Days off during national holidays;
• 7 days of compensated sick leave during the year;

• Comfortable work schedule (9/10/11 AM – 6/7/8 PM your local time).

   

Interview Stages

• Intro Call with a Recruiter — Google Meet, 30–45 minutes.
• Technical Interview — Google Meet, ~1 hour.
• Managerial / Client Interview — Google Meet, ~1 hour.

• Feedback & Job Offer.

   

Apply

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Thank you for your application and your interest in our vacancy. If we have not contacted you within a week, it means that at the moment you are not qualified for this vacancy. Nevertheless, we will save your CV in our database and will contact you when we open a relevant vacancy for your qualifications.

At ZentixSoft, we live by the "People over processes" principle. Right now, we are scale-engineering a high-performance backend and containerized ecosystem for an international enterprise partner. 
 

The Setup: This is a long-term Outstaffing contract (12+ months roadmap). 
 

What You Bring to the Table:

Standout Capabilities (Highly Valued):

• Direct familiarity with confidential computing frameworks (hardware/software levels) and low-level container runtime mechanics.
• Hands-on exposure to AI Agents, LLM-driven architectures, and machine learning infrastructure.
• Practical background managing NVIDIA GPU clusters within production or staging environments.
• Solid experience with automation pipelines, DevOps workflows, and CI/CD setups (e.g., GitHub).
   

Core Technical Stack & Competencies:

• Synergy & Communication: You excel as an independent contributor within a distributed, remote setup, and seamlessly sync with global partner teams to integrate new tools and resolve infrastructure bottlenecks.
• Proactive Security Ecosystems: You actively monitor threat vectors in containerized workflow security and are eager to participate in open-source communities while maintaining commercial release standards.
• Problem Solving under Pressure: You possess elite troubleshooting and debugging skills, with a proactive attitude toward diagnosing complex, critical customer support issues.
• Cloud Architecture: You are comfortable interacting with major public clouds (AWS, Azure, or Google Cloud), leveraging native cloud SDKs to build or deploy services.
• Orchestration Mastery: You offer 3+ years of intensive experience with Kubernetes and container engines (Docker, etc.), alongside a thorough understanding of OCI specifications.
• Systems Fundamentals: You possess 3+ years of professional backend development in Go OR Rust, heavily backed by a clear grasp of web services, networking protocols, SSL/TLS, and PKI.
   

Why Join ZentixSoft?

💸 Financial Growth: Competitive compensation paired with a transparent Salary Review framework.

⚖️ Zero Noise: No micromanagement, no invasive tracking software, and zero forced overtimes.

🦾 Direct Influence: An autonomous culture where your architectural insights actually drive the roadmap.

At ZentixSoft, we live by the "People over processes" principle. Right now, we are scale-engineering a high-performance backend and containerized ecosystem for an international enterprise partner. 
 

The Setup: This is a long-term Outstaffing contract (12+ months roadmap). 
 

What You Bring to the Table:

Standout Capabilities (Highly Valued):

• Direct familiarity with confidential computing frameworks (hardware/software levels) and low-level container runtime mechanics.
• Hands-on exposure to AI Agents, LLM-driven architectures, and machine learning infrastructure.
• Practical background managing NVIDIA GPU clusters within production or staging environments.
• Solid experience with automation pipelines, DevOps workflows, and CI/CD setups (e.g., GitHub).
   

Core Technical Stack & Competencies:

• Synergy & Communication: You excel as an independent contributor within a distributed, remote setup, and seamlessly sync with global partner teams to integrate new tools and resolve infrastructure bottlenecks.
• Proactive Security Ecosystems: You actively monitor threat vectors in containerized workflow security and are eager to participate in open-source communities while maintaining commercial release standards.
• Problem Solving under Pressure: You possess elite troubleshooting and debugging skills, with a proactive attitude toward diagnosing complex, critical customer support issues.
• Cloud Architecture: You are comfortable interacting with major public clouds (AWS, Azure, or Google Cloud), leveraging native cloud SDKs to build or deploy services.
• Orchestration Mastery: You offer 3+ years of intensive experience with Kubernetes and container engines (Docker, etc.), alongside a thorough understanding of OCI specifications.
• Systems Fundamentals: You possess 3+ years of professional backend development in Go OR Rust, heavily backed by a clear grasp of web services, networking protocols, SSL/TLS, and PKI.
   

Why Join ZentixSoft?

💸 Financial Growth: Competitive compensation paired with a transparent Salary Review framework.

⚖️ Zero Noise: No micromanagement, no invasive tracking software, and zero forced overtimes.

🦾 Direct Influence: An autonomous culture where your architectural insights actually drive the roadmap.

We’re looking for a Customer Support Lead to build and scale a modern B2C support operation that delivers seamless customer experiences across AI-powered and human support channels.

In this role, you’ll own the entire customer support function — from designing a tiered support model with AI voice agents and human escalation flows, to building operational processes, managing support performance, and scaling a high-performing support team.

This is a great opportunity for someone with strong experience in consumer support operations who enjoys building processes from scratch, improving customer experience through automation and data-driven insights, and working cross-functionally in a fast-moving startup environment.

Your responsibilities will include:

• Design and manage a tiered support model with AI voice agents as the first line of support, human agent escalation, and Jira workflows for engineering-related issues.
• Build and maintain a comprehensive Help Center, including FAQs, troubleshooting guides, and self-service support resources.
• Own and optimize the consumer refund and dispute resolution process.
• Manage all customer support entry points, including in-car voice support, QR-code support flows, and support links in order confirmations and order history.
• Coordinate support workflows and escalation processes with OEM partners.
• Handle and optimize resolution workflows for common customer issues such as missing or incorrect items, order accuracy issues, payment edge cases, and cancellations.
• Hire, onboard, train, and scale customer support agents as support volumes grow.
• Define, track, and improve support KPIs and SLAs across all customer support channels.
• Track and report OEM-specific support metrics, operational trends, and issue breakdowns.
• Maintain operational reporting for internal stakeholders and external partners.
• Collaborate closely with Product and Engineering teams to turn customer feedback and support insights into product and operational improvements.
• Identify opportunities for automation, process optimization, and customer experience improvements across the support organization.

What we expect from you:

• 3+ years of experience building or managing B2C customer support operations in consumer commerce, food delivery, mobility, or on-demand services.
• Hands-on experience designing support processes, workflows, tooling, and Help Center infrastructure from scratch.
• Strong understanding of tiered support operations, including AI/chatbot-first support models and human escalation workflows.
• Experience managing refunds, disputes, and customer resolution processes in high-volume consumer environments.
• Experience working cross-functionally with Product, Engineering, Operations, and external partners.
• Strong operational mindset with the ability to work effectively in fast-moving startup environments and under launch deadlines.
• Experience defining, tracking, and improving support KPIs, SLAs, and operational reporting.
• Data-driven mindset with the ability to identify operational bottlenecks and customer pain points through support analytics.
• Excellent communication, organizational, and stakeholder management skills.
• Remote (Full-Time), with expected availability for calls during PT/ET morning hours.
• Strong spoken and written English communication skills.

Nice to have:

• Experience with AI-powered support platforms or conversational AI systems.
• Hands-on experience with Intercom, Stripe, Jira, or similar customer support and operations tools.
• Experience supporting automotive, mobility, or OEM-integrated products.
• Background in scaling support operations in startup or high-growth environments.
• Experience building support dashboards and operational reporting frameworks.

What we offer:

• Interesting projects and technical challenges that support both professional and personal growth.
• A long-term project with stability and impact.
• A flexible, results-oriented schedule with hybrid or remote work options.
• A comfortable, modern office in Kyiv with generator and battery backup.
• Competitive salary, medical insurance, and a supportive onboarding/trial period.
• Team-building events, including parties, online activities, picnics, and more.
• The opportunity to work in a Top Employer company (DOU 2025).
• 15 days of paid vacations and 5 sick leaves.

Langate is an award-winning provider of web development services in 3 main categories: business, healthcare, and education. At Langate, we’re passionate about crafting digital solutions that make a real impact. We take immense pride in our strong collaboration with the U.S. We’re here to shape the future of technology, one milestone at a time.

In addition to technical expertise, we value strong communication, autonomy, and a high level of business orientation. This role requires close collaboration with stakeholders, proactive requirement discovery, and the ability to work effectively in a fast-changing environment without waiting for fully documented inputs.
To thrive in this role, we’re seeking candidates with 2–3+ years of commercial engineering experience, hands-on experience building AI agent solutions, strong Python and/or TypeScript fundamentals, and the ability to design custom tool-using agent loops from scratch. Experience with agent frameworks, evaluation systems, and observability tooling will be a strong advantage.
 

About the project : The project is focused on building production-grade AI agent capabilities for the U.S. healthcare domain. The engineer will work on agentic product features, legacy-system integrations, and supporting components such as scrapers and tool layers, helping automate complex workflows in an environment with significant real-world business impact.
 

Requirements:

• 2–3+ years of commercial engineering experience
• Ability to build a tool-using agent loop from scratch, including tool calling, structured outputs, stop reasons, parallel tool use, and error recovery
• Strong understanding of context engineering, including what to write, select, compress, and isolate
• Hands-on experience with modern agent frameworks or SDKs such as LangGraph, Claude Agent SDK, OpenAI Agents SDK, or Pydantic AI
• Working knowledge of Model Context Protocol (MCP)
• Experience building or extending evaluation harnesses, solid Python and/or TypeScript skills, and Upper-Intermediate English

Responsibilities:

• Design and implement agentic features end-to-end, from prototype to production.
• Build and maintain agent loops, tool layers, context management, persistence, sub-agent orchestration, observability, and safety hooks.
• Define quality standards for agent performance by creating golden datasets, writing evaluations, and setting up regression checks.
• Instrument agents with proper tracing and telemetry, and investigate production behavior using real execution traces.
• Work directly with client stakeholders to elicit and refine requirements, translate them into technical scope, and align on expected outcomes.
• Make pragmatic build-versus-import decisions when selecting frameworks, tools, and external components.
• Participate in architecture discussions and code reviews, contributing to scalable and production-ready engineering decisions.
• Move between projects and priorities as needed, taking ownership of delivery in a fast-changing environment with a high degree of autonomy.

Schedule: 5/2, 8-hour working day (40 hr per week), flexible schedule.
 

Hiring process: HR interview + tech specialists  
 

We offer:

• Competitive compensation
• B2B contract, paid sick leave, 20 days of paid vacation
• Free English lessons  
• Flexible work schedule  
• Official Ukrainian holidays are non-working days  
• Paid courses and certifications  
• Сoach / psychologist consultation  
• Workshops  
• Career development plan
• Mentoring Education  
• Medical Health Insurance

Why Choose Us? What Do We Offer that’s Exceptional?

1. Cutting-Edge Technologies on Real Projects: At Langate, you’ll work with the latest technologies on live projects. We’re a dynamic, fast-growing company, so you’ll find a minimal amount of legacy systems and plenty of opportunities to implement new technologies.
2. Work-Life Balance with Benefits: We value work-life balance and offer paid time off, including vacation days and sick leave. Remote work options and hearty life are part of the package too.
3. Investment in Your Growth: We’re committed to your professional development. You can expect training programs, courses, and opportunities to enhance your English language skills.
4. Team Building and Unity: We know that a happy team is a productive team. That’s why we organize team-building events and group activities to foster strong bonds and a sense of belonging.
    

When you choose us, you’re choosing a company that values innovation, invests in its employees, and provides a supportive and engaging work environment. Join us in shaping the future of technology!
 

Need more information? Welcome!

Looking for a Django/DRF Developer to join the Dataforest team. If you are looking for a friendly team, a healthy working environment, and a flexible schedule ‒ you have found the right place to send your CV.

     Skills requirements:

• 3 + years of experience with Django and it's components;
• Experience with RESTful APIs, DRF and related libraries;
• Experience with Celery and async task management;
• Experience with SQL and query optimisation;
• Experience of writing tests;
• Able to work independently and excellent in communicating challenges and issues;
   

     Optional skills (as a plus):

• Experience with AWS services (Amazom IVS, EC2, API Gateways, Lambda, SQS);
• Experience with NoSQL databases (Redis, Elasticsearch, etc.);
• Experience of end-to-end implementation for new functionality;
• Experience with payment systems integrations (Stripe, Shopify, Recurly, Paypal, Braintree, etc.);
• Experience with chargeback management tools (Ethoca, RDR, CDRN, etc.);
• Understanding how to handle high load on projects;
  
  Key responsibilities:
• Design, develop and maintain payment gateway and other integrations;
• Design and develop new features and maintain existing functionality.
• Design and develop web applications using Python/Django/Celery.
• Design, develop and maintain RESTful APIs using Django Rest Framework (DRF).
• Write clean and well-structured code that is easy to read and maintain;
• Write and maintain technical documentation.
• Write and maintain unit tests to ensure code quality.
• Optimize and maintain the security, performance, and usability of the applications.
• Collaborate with the PM/Frontend/DevOps/QA and others team members.
  
  We offer:
• Great networking opportunities with international clients, challenging tasks;
• Building interesting projects from scratch using new technologies;
• Personal and professional development opportunities;
• Competitive salary fixed in USD;
• Paid vacation and sick leaves;
• Flexible work schedule;
• Friendly working environment with minimal hierarchy;
• Comfortable, spacious and well-equipped office in the city center;
• Team building activities, corporate events.

Привіт! Ми шукаємо QA Engineer (Sportsbook) до нашої зграї в SharksCode 🦈 💙

SharksCode – українська ІТ-компанія, яка спеціалізується на розробці високотехнологічних програмних рішень і платформ у B2B, зокрема у сфері iGaming.

Ми активно розвиваємо наш Sportsbook напрямок і шукаємо уважного до деталей QA-фахівця. Це роль для того, хто впевнено почувається у тестуванні вебу та платіжок, любить спорт і хоче забезпечувати бездоганну роботу високодинамічної платформи. Якщо ти хочеш драйвити крутий продукт разом з нами — пірнай у команду!

Ми очікуємо, що ти:

• Маєш 1+ рік досвіду Manual тестування Web-додатків.

• Маєш практичний досвід тестування платіжних систем.

• Фундаментально розумієш QA-процеси, техніки та методології, а також життєвий цикл розробки ПЗ (SDLC).

• Вмієш створювати та підтримувати актуальну тестову документацію (test cases, checklists).

• Маєш досвід проведення функціонального (acceptance, regression) та нефункционального тестування (performance, usability).

• Маєш базові або впевнені навички в API testing.

• Вільно працюєш з JIRA або іншими Test Management інструментами.

• Маєш досвід роботи з базами даних MySQL та MongoDB.

Твої майбутні задачі:

• Проведення функціонального та регресійного тестування нашого Sportsbook продукту.

• Аналіз та опрацювання вимог: пошук прогалин і потенційних багів ще на етапі планування.

• Оцінка (estimation) часу, необхідного на тестування задач.

• Створення та актуалізація тестової документації.

• Підготовка чітких баг-репортів та Test Summary репортів.

• Надання регулярних статус-апдейтів щодо прогресу тестування для команди.

Буде плюсом:

• Знання у сфері беттінгу, досвід роботи з ним або загальний досвід в iGaming.

• Розуміння основ Automation testing.

Кроки до оферу:
🤝 Знайомство – інтерв’ю з рекрутером (+ короткий скринінг).
🧠 Інтерв’ю з QA Lead / Hiring Manager.
🎯 Фінальне інтерв’ю.
💙 Ти частина зграї SharksCode!

Ми пропонуємо:
🌴 24 оплачуваних дні відпустки, 14 лікарняних та 5 days off.
⏰ Гнучкий початок робочого дня – з 9:00 до 11:00.
🏥 Медичне страхування.
💰 Бонуси та премії за результати роботи.
🐶 Офіс у центру Києва, де завжди раді твоєму улюбленцю – ми pets friendly.
💆 Lounge area в офісі, щоб переключитися від тасок.
🎾 Падел-теніс, футбол і тренування на полігоні для тих, хто любить активний відпочинок.
📚 Компенсацію навчання, внутрішні мітапи та доступ до корпоративної LMS.
🎁 Корпоративну валюту, яку можна обмінювати на мерч або додаткові бенефіти.

Meet the YozmaTech

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client is a fast-growing, six-year-old, cloud-native SaaS company with approximately 90 employees worldwide. They deliver the world’s first unified Secrets & Machine Identity platform — trusted by Fortune 100 companies and industry leaders. The platform integrates Vaultless Secrets Management, Certificate Lifecycle Management, Next-Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to secure and manage the entire lifecycle of both machine-to-machine and human identities across all environments. Backed by leading cybersecurity investors and financial institutions, our client is redefining identity security for the modern enterprise.

We are seeking a Senior Technical Support / DevOps Engineer with strong hands-on expertise, a deep understanding of infrastructure and systems, and proven customer-facing experience.

Key Requirements:

Technical Expertise:
🔹 Strong hands-on experience with Kubernetes (cluster internals, networking, namespaces, pod communication, troubleshooting);
🔹 Solid knowledge of Docker and containerized environments;
🔹 Advanced Linux system administration skills;
🔹 Practical experience with AWS (GCP is a plus);
🔹 Strong understanding of networking concepts (cloud & on-prem);
🔹 Experience with certificate lifecycle management, encryption, and key management;
🔹 Strong troubleshooting skills in distributed systems;
🔹 Experience with CI/CD pipelines and DevOps practices;
🔹 Scripting skills (Python and/or Bash);
🔹 Understanding of security fundamentals (authentication, authorization, encryption);
🔹 English – Upper-Intermediate or higher.

Preferred Qualifications:
🔹 Experience with Terraform and/or Ansible;
🔹 Familiarity with GCP;
🔹 Experience with Windows administration;

Support & Customer-Facing Experience:
🔹 Proven experience in L3 (or higher) technical support;
🔹 Ability to perform live troubleshooting with customers;
🔹 Experience working with ticketing systems;
🔹 Strong communication skills with the ability to explain complex technical issues clearly;
🔹 Experience supporting enterprise/B2B customers;
🔹 Ownership mindset (incident management, escalation, RCA);

Documentation:
🔹 Ability to create and maintain knowledge base articles, runbooks, and SOPs;

What you will do:
🔹 Troubleshoot and resolve complex issues in customer environments related to Kubernetes clusters, including networking, namespace management, pod deployment, and cluster internals;
🔹 Diagnose and fix problems with Docker containers and deployments;
🔹 Provide advanced Linux system administration support; assist with Windows environments as needed;
🔹 Support customers with certificate lifecycle management, including installation, renewal, and troubleshooting of SSL/TLS certificates and key management;
🔹 Analyze and resolve networking issues within Kubernetes clusters and cloud infrastructures;
🔹 Assist customers with cloud infrastructure setup and troubleshooting, primarily on AWS and GCP;
🔹 Perform live troubleshooting sessions with customers to identify root causes and resolve incidents in real time;
🔹 Document solutions, create and update internal knowledge base articles, runbooks, and SOPs;
🔹 Automate support and operational tasks using tools like Terraform, Ansible, or Python;
🔹 Continuously learn and test new product features in a lab environment to be prepared for customer inquiries;
🔹 Collaborate with the international team (primarily Israeli colleagues) for onboarding, knowledge sharing, and escalation of complex issues;

Interview stages:
🔹 HR Interview;
🔹 Technical Interview;
🔹 Home Assignment;
🔹 Assignment Review;
🔹 Reference Check;
🔹 Offer;

Why Join Us?

At YozmaTech, we’re self-starters who grow together. Every day, we tackle real challenges for real products – and have fun doing it. We work globally, think entrepreneurially, and support each other like family. We invest in your growth and care about your voice. With us, you’ll always know what you’re working on and why it matters.
From day one, you’ll get:
🔹 Direct access to clients and meaningful products;
🔹 Flexibility to work remotely or from our offices;
🔹 A-team colleagues and a zero-bureaucracy culture;
🔹 Opportunities to grow, lead, and make your mark.

After you apply

We’ll keep it respectful, clear, and personal from start to offer.
You’ll always know what project you’re joining – and how you can grow with us.

Everyone’s welcome

Diversity makes us better. We create a space where you can thrive as you are.

Ready to build something meaningful?

Let’s talk. Your next big adventure might just start here.

We are looking for an L1 Service Desk Engineer to join our MSP team and support SMB customers across the USA.

This role is ideal for someone with previous IT support experience who enjoys troubleshooting, helping users, and working in MSP environments.

You will be responsible for handling day-to-day support requests, troubleshooting Microsoft environments, supporting end users, escalating issues when needed, and helping maintain high service quality across multiple customer environments.
 

Requirements

• 2+ years of IT support experience
• Previous MSP experience preferred
• Strong English communication skills
• Ability to work EST business hours
• Good troubleshooting and analytical skills
• Comfortable managing multiple tickets and priorities
• Ability to work independently in remote environment
• Customer-focused mindset
• Experience supporting SMB customers preferred
   

Technical Requirements

• Windows 10/11 troubleshooting
• Microsoft 365 administration
• Entra ID (Azure AD)
• Password resets and user management
• Exchange Online support
• Microsoft Teams support
• Basic Intune support
• VPN troubleshooting
• Basic networking troubleshooting
• Printer and peripheral troubleshooting
• Basic Active Directory knowledge
• Datto RMM experience preferred
• Basic cybersecurity awareness
   

Nice to Have

• Autotask PSA
• ITGlue
• Huntress
• Apple/macOS support
• PowerShell basics
• Microsoft certifications
   

Responsibilities

• Provide day-to-day technical support to end users
• Handle incoming tickets, alerts, and service requests
• Troubleshoot Microsoft 365 and Windows issues
• Support onboarding and offboarding activities
• Assist with workstation setup and deployment
• Escalate complex issues to L2/L3 engineers
• Maintain proper ticket documentation and time entries
• Support proactive maintenance and monitoring activities
• Follow internal SOPs and security standards
• Communicate clearly with customers and internal teams
   

What We Expect

• MSP mindset and customer-first attitude
• Ownership mentality
• Ability to stay organized while managing multiple tickets/customers
• Strong communication and documentation habits
• Reliability and accountability
• High attention to detail
• Willingness to learn and grow technically
   

Work Conditions

• Fully remote
• B2B contract
• EST timezone overlap required
• Long-term cooperation
• Competitive compensation based on experience
   

Required skills experience

Microsoft 365 - 3 years
Customer Support - 2 years
Windows Support - 2 years
Networking - 1 year
Microsoft Intune - 2 year
 

Required languages

English - B2 Upper Intermediate
 

About Hypershift

Get the expertise you need to implement, update, and fully manage your infrastructure, networks, data centers, and cloud migration strategy. Protect your organization with cybersecurity built for the times we're in.

About us:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 350 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.

Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.

Our values:

• Deliver what matters
• Respect and support others
• Initiate and own
• Voiceopenly
• Execute with quality

If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com.

We’re looking for a Product Manager to join a new R&D direction focused on subscription-based mobile products. The role centers around building strong web and mobile user experiences that improve activation, retention, and monetization. You’ll work on launching and scaling a product from MVP to growth stage, driving product decisions through analytics, experimentation, and direct impact on core business metrics like LTV and retention.

Requirements:

• 2+ years of product management experience in B2C mobile and/or web products
• Track record of shipping features that moved core metrics (retention, conversion, LTV, ARPU)
• Strong analytical foundation – comfortable with product analytics tools (Amplitude, Tableau)
• Hands-on experience with A/B testing methodology and tooling
• Experience with subscription or freemium monetization
• Excellent English – our default language of communication with a global team and US-facing users
• Comfortable in zero-to-one, ambiguous environments – able to scope, prioritize, and ship independently

Would be a plus:

• Experience launching products in the US market
• Hands-on with paywall/monetization tools (Adapty, RevenueCat, Superwall)
• Solid ASO understanding

Responsibilities:

• Own the end-to-end product roadmap for both web and mobile apps
• Define product strategy, vision, and prioritization in partnership with leadership
• Run discovery: user interviews, market research, competitor benchmarking, opportunity sizing
• Write specs, user stories, and acceptance criteria; partner with design and engineering on delivery
• Set north-star and supporting metrics; build dashboards and analytics tracking plans
• Run experiments across onboarding, paywall, monetization, and retention – define hypotheses, ship A/B tests, read and act on results
• Drive monetization strategy: pricing, paywalls, subscription mechanics
• Continuously optimize the core funnel: acquisition, activation, monetization, retention
• Partner with UA, Creative, and PMM on go-to-market and growth experiments
• Communicate roadmap, results, and trade-offs across the team

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Flexible Public Holidays Policy: Gismart provides its employees with 6 fixed public holidays per year and gives you the freedom to choose 5 additional holidays to your liking.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.