Jobs

We are hiring on behalf of our client, a fast-growing FinTech company operating VASP and crypto exchange platforms across Asia, Europe, and Canada.

This is a senior leadership opportunity for an experienced risk professional who understands real payments, global acquiring, fraud prevention, and payment optimization.

If you have experience with multi-PSP / multi-MID environments, chargeback management, and payment risk strategy, this role offers the opportunity to make a direct commercial impact within a global payments ecosystem.

What You’ll Be Doing

• Lead and enhance the company’s global Risk Management Framework
• Monitor and optimize payment flows, approval ratios, and cascading logic
• Manage fraud prevention systems, chargebacks, and dispute processes
• Ensure compliance with Visa & Mastercard monitoring programs
• Work closely with international PSPs, acquirers, and banking partners
• Analyze fraud trends and transactional risks using data-driven insights
• Develop dashboards, reporting structures, and risk analytics
• Lead and mentor a team of Risk & Chargeback Analysts
• Collaborate cross-functionally with Finance, Tech, BI, and Operations teams

What We’re Looking For

• 3+ years of experience in Risk, Fraud Prevention, Payments, or FinTech
• Strong understanding of multi-PSP / multi-MID infrastructures
• Experience with chargeback management and fraud monitoring tools (Ethoca, Verifi, etc.)
• Knowledge of Visa & Mastercard compliance programs
• Strong analytical skills with experience using Excel and Power BI
• Ability to work in a fast-paced, global environment

Why Join?

• Work within an international FinTech and Crypto payments environment
• Be directly involved in payment optimization and revenue growth
• Collaborate with global PSPs, banks, and acquiring partners
• Lead impactful risk initiatives across multiple jurisdictions
• Join a fast-moving, data-driven organization with strong growth potential

If you're passionate about payments, fraud prevention, and risk strategy, we’d love to hear from you.

N-iX is looking for a talented Middle .NET Engineer to join our team!  

Our client is one of Europe's fastest-growing mobile companies with over 5  million active customers, 1,000 employees worldwide, and operations in five countries. The client is using the mobile virtual network operator business model.

Responsibilities:

• Back-End development of product components, adopting industry Best Practices
• Work in a cross-functional team with developers, testers, and production support. Cooperate with BI developers, business and systems analysts, and solution architects.
• Confidently communicate in a multinational environment, where communication is in English.
• Design, build, and maintain performant, efficient, reusable, and reliable code
• Translate business logic into code and automate business processes
• Perform code reviews, write unit tests
• Troubleshooting, problem-solving, and root-cause analysis to streamline project development

Requirements:

• 3+ years of commercial .NET development in a microservice environment
• Knowledge of modern .NET 8/9
• Web API, ASP.NET Core, Microservices
• SQL, MS SQL, Entity Framework
• Good understanding of Docker and Kubernetes
• Strong software design fundamentals (SOLID, OOP, OOD, etc.),
• Experience with public cloud (Azure/AWS/GCP/etc.)
• Experience with Messaging or Evening (ServiceBus, RabbitMQ, EventHub, Kafka, etc.)
• REST API design, Async programming, Third-party integration.
• Being result-oriented, the ability to get things done
• Good communication skills in English, verbal and written

Would be a plus:

• Experience with microservice practices, i.e., Service mesh, Blue/Green deployments, ArgoCD, etc.
• Experience with stored procedures in MS SQL
• Experience with .NET Native AOT
• Experience with Monitoring (Azure Application Insights, Open Telemetry, etc.)
• Knowledge of functional application (Azure functions, Lambdas, etc)
• Azure Logic Apps, API Apps, AKS, Redis
• MS CRM / MS CRM Web service
• GIT / Azure DevOps

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for a BizDev

Requirements:

- Knowledge of the affiliate sphere and its standards;

- Partner management;

- Experience working with advertisers;

- Good market orientation (products, advertisers);

- Understanding of traffic sources;

- Understanding the specifics of assessing traffic quality, principles of improving traffic quality;

- Excellent communication skills, ability to negotiate and solve win-win complex cases;

- English level B2 and the desire to improve it.

Responsibilities:

- Providing the network with offers and constantly updating their pool;

- Providing timely and high-quality reconciliations / payments;

- Absence of accounts receivable with advertisers;

- Building long-term partnerships with key advertisers;

- Conducting negotiations, defending the interests of the company;

- Building an effective approach to work that will significantly increase traffic volumes;

- Formation and testing of hypotheses that affect traffic growth;

- Attending specialized international conferences.

Benefits:
☘️ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more;
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
📍 Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan, work remotely or on-site with comfort, and enjoy the opportunity to build a network of connections with professionals day by day.
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows, and additional equipment is provided;
🏖 Paid vacations, sick leave, personal event days, days off;
👨🏻‍⚕️ Corporate health insurance program for your well-being;
💵 Referral program: enjoy cooperation with your colleagues and get a bonus.
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯 Rewards program for mentoring and coaching colleagues;
🗣 Free internal English courses;
🧘 Yoga classes to help you stay active and energized;
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie and book lovers, board games, cozy evenings, special office days dedicated to holidays;
🎳 Company events, team buildings.

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we’ve built one of the largest AI communities in Europe.

About the client:
Our client began its operations in 1996, originally manufacturing metal and glass architectural structures. Today, the company is a high-tech manufacturing complex that designs and produces turnstiles, road blockers, bollards, fireproof doors, gates, and hatches. The company has international offices in Kyiv, London, and Dubai, with 23 official brand representatives worldwide and a portfolio of 30,000+ completed projects across more than 100 countries.

About the role:
We are looking for a Lead Marketing Specialist to provide strategic leadership for the marketing team and processes, aimed at strengthening brand awareness globally. The primary focus is on building end-to-end analytics, implementing a unified communication strategy, and scaling client acquisition channels.

Requirements:
- 3+ years of experience in a marketing leadership role.
- Strong leadership skills and the ability to communicate effectively with a team.
- Hands-on experience in B2B markets with a deep understanding of client acquisition and retention tools.
- Proven track record in building and managing high-performing teams.
- Experience with digital tools (performance marketing, CRM, automation).
- Solid understanding of branding, positioning, and product management.
- Proactive, responsible, and result-oriented mindset.
- English proficiency at B1+ level or higher.

Key Responsibilities:
- Managing the marketing team and external contractors.
- Developing and implementing the company's overall marketing strategy.
- Team building, goal setting, and marketing performance management.
- Overseeing and managing operational marketing processes.
- Analyzing the market, competitors, and user behavior.
- Maintaining current communication channels and developing new ones.
- Boosting brand awareness in the international market.
- Preparing for participation in international exhibitions and industry events.
- Supporting and optimizing company websites.
- Maintaining a unified communication strategy (PR, Content, SMM, Websites).
- Establishing a KPI system and end-to-end analytics to evaluate marketing effectiveness.

What the client offers:
- Timely salary payments (twice a month).
- Official employment in accordance with Ukrainian legislation.
- Free shuttle service from Kharkivska metro station (Location: Bortnychi district, Kyiv).
- Access to a free gym.
- On-site meals at corporate rates (partially subsidized by the company)

LineUp is a fast-growing IT outsourcing company with 13 years of experience. We are currently looking for a Middle Fullstack Developer to join a long-term product project.

You will become part of the Smart City ecosystem - a large-scale software product for the Middle East market. This is a fully agile, product-oriented environment with real users and a tangible impact on urban infrastructure.

Key Responsibilities:

• Develop and maintain solutions using Node.js, NestJS, React, and Next.js.
• Build and manage microservices and monorepo environment architectures on the backend.
• Design, implement, and optimize database solutions using PostgreSQL (AWS RDS) and caching with Redis.
• Work with various AWS services including SQS, S3, Lambda, IAM, EC2, and EKS/ECS to build scalable and efficient cloud-based solutions.
• Contribute to containerization and deployment processes using Docker, including building images and pushing to registries, implementing and maintaining CI/CD pipelines using GitLab runners.
• Utilize state management tools like Zustand or similar, and integrate frontend applications with backend services using TanStack (React Query) or other data-fetching libraries.
• Ensure UI/UX consistency by leveraging component libraries such as PrimeReact or similar and building reusable components.
• Implement monitoring and observability for applications using Prometheus and Grafana to ensure system reliability and performance.
• Participate in the agile development process, contributing to scram events, fostering a collaborative and cross-functional team environment.

• Stay current with the latest technologies and best practices, and promote continuous learning and self-development within the team. Mentor other team members, providing guidance and sharing your knowledge.

   

Qualifications:

• Minimum of 3 years of experience in backend and frontend development with a strong focus on Node.js, NestJS, React, Next.js, and related technologies.
• Experience with microservices architectures and monorepo environments will be a plus.
• Proficiency in PostgreSQL (AWS RDS), Redis, and backend data management.
• Familiarity with AWS cloud services including SQS, S3, Lambda, IAM, EC2, and EKS/ECS.
• Understanding of Docker, CI/CD pipelines, and experience with GitLab runners.
• Experience with frontend state management libraries (e.g., Zustand) and data-fetching tools like TanStack (React Query).
• Familiarity with component libraries such as PrimeReact or similar, and a working knowledge of React hooks.
• Ability to document architectures, designs, and processes clearly.
• Excellent problem-solving skills and attention to detail, with a passion for creating high-quality, performant code.
• Ability to work effectively both independently and as part of a team in an agile environment.
• Good communication skills, with the ability to interact professionally with team members and stakeholders.

• English at Upper-Intermediate level and above.

   

What We Offer:

• Competitive salary.
• A collaborative and innovative work environment.
• Professional development opportunities.
• The chance to work on exciting and challenging projects.
• A supportive company culture.

Join us in delivering excellence through agility and innovation!

About the job

Company Description

U-topia, is transforming digital finance by addressing inefficiencies in traditional banking, credit card systems, and payment networks. Harnessing advanced technology and decentralized financial tools, U-topia delivers seamless, transparent, and efficient financial solutions. The company is dedicated to empowering individuals and businesses globally with innovative and accessible financial services.

Role Description

This is a full-time, on-site Web Developer role. The Web Developer will be responsible for designing, developing, and maintaining user-facing websites and applications. The role will include tasks such as building and optimizing front-end user interfaces, coding back-end applications and APIs, troubleshooting and resolving bugs, and collaborating with cross-functional teams to create high-quality digital solutions. The Web Developer will also play a role in creating visually appealing designs that ensure functionality and user-friendly experiences.

Qualifications

• Proficiency in Back-End Web Development, including building APIs and server-side logic
• Experience with Front-End Development, including creating interactive and responsive UI/UX designs
• Solid understanding of Web Development principles and frameworks
• Strong Programming skills in languages commonly used for web applications
• Skills in Web Design with an eye for aesthetics and usability
• Knowledge of industry-standard tools and frameworks such as HTML, CSS, JavaScript, React, Node.js, or similar technologies
• Problem-solving skills and the ability to work in a collaborative team environment
• Bachelor's degree in Computer Science or a related field, or equivalent experience
• Experience in financial technology or a related industry is a plus

CapsLock is a dynamic, global IT marketing company that pioneers unique, scalable customer acquisition solutions for B2C clients. We combine deep expertise in IT, design, and data analytics, enabling us to tackle the most complex sales challenges across a wide range of industries—primarily for large North American partners. By seamlessly integrating digital marketing services, AI-based predictive analytics, proprietary MarTech products, and sales consulting, we deliver powerful, data-informed customer acquisition solutions.

This role offers a unique opportunity to work at the forefront of generative AI integration and product development. Reporting directly to our IT Director, you will be the primary catalyst driving our company's AI transformation, identifying cutting-edge opportunities, and architecting autonomous AI agents. You'll be in charge in shaping AI-powered solutions while collaborating with a skilled technical team (Development, DevOps, Design and QA). If you're passionate about applying generative AI technologies and creating innovative products, this position provides an exciting platform for your expertise and creativity.

Responsibilities

• Develop AI Agents
• Architect, build, and deploy autonomous and semi-autonomous AI agents to streamline complex workflows.
• Integrate generative AI Providers.
• Combine different AI solutions and providers to create comprehensive and efficient AI systems.
• Design and implement architecture.
• Design and contribute to the architecture of AI systems, ensuring scalability, reliability, and performance.
• Designing data structures and data management.
• Collect, preprocess, and analyze data to ensure high-quality inputs for AI models.
• Write surrounding code.
• Develop the necessary code to support AI models, ensuring seamless integration with existing systems and infrastructure.
• Monitor, maintain and optimize solutions.
• Continuously monitor the performance of AI products and systems, making necessary adjustments to improve accuracy and efficiency.
• Directly collaborate with multiple departments in our company.
• Work closely with engineers, product managers, and other stakeholders to identify business problems and develop AI-driven solutions.
• Create technical documentation.
• Produce comprehensive technical documentation for AI systems, including system architecture, model specifications, data flows, and testing procedures.
• Develop Quality Assurance procedures.
• Create and implement QA processes specifically tailored for AI systems, including data validation, model testing, and performance evaluation.
• Stay updated.
• Keep abreast of the latest AI technologies, trends, and best practices to ensure the company remains at the forefront of AI innovation.
• Security Awareness.
• Understanding of security best practices in AI system development and deployment.

Skills & Background:

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
• Existing experience in developing and implementing solutions based on generative AI models.
• Proven track record of developing functional AI agents and identifying transformation opportunities.
• Proficiency in any programming language. Experience with modern AI stacks (e.g., Python, TypeScript) is highly preferred.
• Familiarity with existing AI providers (OpenAI, Google, Anthropic, xAI, etc.).
• Understanding of modern Image generation models (e.g., Stable Diffusion, DALL-E 3, Adobe Firefly) and Video generation models (e.g., Runway Gen-3, Pika Labs, OpenAI Sora, Google Veo).
• Hands-on experience with Agentic frameworks (e.g., LangChain, AutoGen) and RAG.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Fluent in English language.

Nice to Have:

• Experience with project management Agile methodologies such as Kanban or Scrum.
• Knowledge of AI ethics and techniques to mitigate bias in AI models.
• Master's or Ph.D. in Computer Science.
• Familiarity with cloud-native architectures and container orchestration (e.g., Kubernetes, Docker).

Our client US based IT product company is looking for Middle AI/Backend Developer.

Must have:

• Python 3+ yrs - FastAPI, async, Pydantic, SQLAlchemy + Alembic, RQ/APScheduler
• LLM stack - LangChain, LangGraph, LiteLLM, OpenAI API, RAG (chunking, retrieval, reranking)
• ML - PyTorch, Hugging Face Transformers, scikit-learn, NumPy/Pandas
• MongoDB + MQL - aggregation pipelines ($match, $group, $lookup), complex queries - mandatory
• Databases - Redis, PostgreSQL, Qdrant (vector search)
• Cloud/LLM providers - AWS Bedrock, Ollama, OpenAI/Anthropic API
• Docker + Docker Compose (multi-service stacks, GPU images)
• Security - JWT, TLS, HMAC, PII anonymization/pseudonymization
• Protocols - REST, WebSocket, A2A (agent-to-agent), MCP
• Request classifier / intent routing for LLM agents
• Whisper (ASR, speech-to-text integration)

Nice to have: Go, Jenkins, LangFuse, OpenTelemetry, Prometheus/Grafana, RAGAS, Ollama, TensorBoard

Soft skills: self-sufficient, accountable, resilient under pressure, able to own a sub-project end to end.

Real People. Real Impact. One Crazy-Good Team.
Let’s Start With a Hello

We’re not just building a casino — we’re building a product ecosystem focused on retention, monetization, and smart scaling across markets. Backed by a major industry holding, we’re a rapidly growing international online casino brand — and we’re looking for a Bonus/Promo Manager to lead our bonus strategy and directly impact core business metrics.

Who We Are

We’re a fast-scaling iGaming product team with big ambitions and powerful backing. Our mission is to create a next-gen casino experience driven by personalization, player loyalty, and data-led strategy.

Our culture?

• Bold.
• Analytical.
• Product-first.
• Focused on growth — not bureaucracy.

What You’ll Be Doing (Bonus Manager)

• Developing and implementing a unified bonus policy across departments.
• Aligning bonus strategy with product, CRM, marketing, and analytics teams.
• Setting standards for bonus management: eligibility rules, selection criteria, and limits.
• Monitoring execution and continuously optimizing strategy based on data.
• Analyzing promo/bonus performance: LTV, ROI, Retention, ARPU.
• Collaborating with dev, product, and marketing to implement bonus mechanics.
• Contributing to strategies for player motivation, retention, and personalization.
• Researching market trends, analyzing competitors, and bringing in cutting-edge gamification practices.

What Makes You a Great Fit

• Experience in gambling or betting in roles related to bonuses, CRM, marketing, or analytics.
• Deep knowledge of bonus mechanics and retention strategies, with an understanding of their economic impact.
• Ability to calculate campaign performance — from free spins to complex gamified flows.
• Strong analytical mindset: confident with metrics, dashboards, reports, and A/B testing.
• Proven collaboration with product, marketing, and development teams.
• Strong communication and management skills, systems thinking, and a results-first attitude.

What’s In It for You

• A key role in a high-performing product team in the competitive iGaming market.
• Real influence on the product, strategy, and user experience — from concept to scale.
• Professional development support: courses, conferences, trainings.
• Freedom to make decisions, no red tape, fast feedback loops, and true ownership.

Let’s Wrap It Up

If you know how to turn bonuses into business growth and players into loyal fans — we’d love to meet you. Come shape the future of iGaming with us.

We are looking for an experienced Senior Growth Manager (Web Funnels) to join our Growth Team and take ownership of a part of our conversion funnel.
In this role, you will drive measurable revenue growth by optimizing performance from the first screen to payment within our AI-based web products. You will operate in a multi-product environment with multiple active web funnels, each with different monetization logic and traffic sources, and will be accountable for delivering conversion uplift and revenue impact within your ownership area.
This position requires strong hands-on experience in B2C digital products, deep expertise in funnel optimization and monetization, and a data-driven mindset focused on experimentation, unit economics, and sustainable revenue growth.

Responsibilities:

• Own and systematically develop a part of the funnel from first screen to paywall, with full accountability for conversion performance and measurable revenue uplift within your area 
• Generate hypotheses and experiments to boost conversion rates (CR), ARPU, and LTV
• Ensure a predictable and measurable experimentation cycle with consistent delivery of results
• Optimize monetization mechanics (paywall, pricing, trial models, offers, upsells) within your ownership area
• Make data-driven decisions on scaling or rolling back changes based on unit economics
• Influence Business Unit prioritization through clear revenue-driven argumentation
• Enhance perceived product value within the funnel via offer positioning, messaging, and UX testing

• Contribute to building and refining Growth processes in a fast-evolving environment, ensuring scalability and predictability of experimentation.

   

What we look for:

• 3+ years of experience in Growth/CRO/Monetization Manager or similar role in digital products
• Experience in B2C digital businesses with subscription models
• Hands-on experience working with end-to-end WEB funnels (LP → signup → payment)
• Practical experience launching and analyzing A/B tests (hypothesis formulation, test design, analysis, decision-making)
• Strong understanding of how value proposition and offer positioning impact conversion
• Experience optimizing monetization mechanics (paywall, pricing, trial models, upsells)
• Deep understanding of unit economics (ARPU, LTV, CAC, margins, revenue impact)
• Experience with user segmentation and behavioral analysis within funnels
• Strong analytical skills and confident use of analytics tools (such as Amplitude,Tableau, or similar web) to derive actionable insights
• Experience prioritizing hypotheses using impact × effort × revenue potential frameworks
• Upper-Intermediate (B2+) level of English.

We offer:

• Exciting challenges and growth prospects together with an international company
• High decision-making speed and diverse projects
• Ultimate ownership of product business metrics
• Flexibility in approaches, no processes for the sake of processes
• Effective and friendly communication at any level
• Highly competitive compensation package that recognizes your expertise and experience level, Performance Review practice to exchange feedback and discuss terms of cooperation
• Flexible schedule, opportunity to work in a stylish and comfortable office or remotely
• Respect for work-life balance (holidays, sick days - of course)
• Bright corporate events and gifts for employees
• Compensation for specialized training and conference attendance
• Restaurant lunches at the company's expense for those working in the office, endless supplies of delicious food all year round.
   

Team in UA is looking for a Head of Support to own and lead a customer support and live operations team. This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for building, managing, and continuously improving a 24/7 support team that delivers world-class service to our customers and partners.

This is a hands-on leadership role. You'll set the strategy and standards for support operations while staying close enough to the work that you can step in during critical moments. You'll be the person accountable for meeting our support SLAs and ensuring that when live events are on the line, our team delivers. 

This is a full-time position requiring the successful candidate to work 5 days a week, 8 hours a day, from our Lviv office. 

Responsibilities

• Lead and manage the support organisation, including Support Shift Leads and Technical Support Agents
• Build, grow, and develop the support team with a focus on hiring, onboarding, coaching, and performance management
• Establish and maintain the shift rotation to ensure consistent 24/7 coverage
• Define, document, and enforce support processes, playbooks, and best practices
• Own platform and response time SLAs: tracking, reporting, and ensuring we meet our commitments
• Step in to cover shifts as needed during periods of high demand, incidents, or team gaps
• Work cross-functionally with engineering, integrations, and commercial teams to manage escalations and drive performance and process improvements
• Identify operational risks and opportunities, surfacing insights from support data to inform product and business decisions
• Establish feedback loops between support and engineering to address recurring issues and improve platform reliability

• Champion a culture of accountability, continuous improvement, and customer-first thinking

   

Requirements

• Proven experience leading a technical support or live operations team, ideally in a 24/7 environment
• Track record of building and scaling support functions including hiring, training, and developing team members
• Strong understanding of SLA management, including defining metrics, tracking performance, and driving accountability
• Comfortable with technical concepts and able to engage credibly on streaming, APIs, and integrations
• Excellent communication skills, able to represent support at a senior level internally and externally
• Highly organised with strong operational instincts and attention to detail

• Willingness to be hands-on when the situation demands it, including covering shifts

   

Nice to Have

• Experience working cross-functionally with engineering, product, and commercial teams
• Familiarity with support tooling, ticketing systems, and incident management platforms

• Background in platform-as-a-service or B2B2C business models

   

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

We are looking for an experienced Head of Marketing/CPA to lead and scale our marketing efforts across CIS markets, building a sustainable and efficient growth engine across multiple acquisition channels.

This role involves full ownership of user acquisition, marketing strategy, and unit economics, with a strong focus on consistent growth of key business metrics and scalable channel performance.

Be part of a team that launches exciting new projects worldwide 🌎

About the Role

As a Head of Marketing, you will drive the development and execution of the marketing strategy across the CIS region, ensuring consistent growth across acquisition channels and strong performance of marketing investments.

A key focus of this role is building and scaling a robust user acquisition system, improving channel efficiency, and managing core performance metrics such as CAC, LTV, and ROI.

🎯 Responsibilities

• Develop and execute the marketing strategy for the CIS region
• Own and scale user acquisition across key channels (performance, partnerships, digital)
• Manage and optimize marketing budgets with a strong focus on ROI and unit economics
• Build, lead, and develop the marketing team
• Identify, test, and scale new growth opportunities and acquisition channels
• Collaborate with product and analytics teams to improve funnel performance
• Establish reporting frameworks and ensure data-driven decision-making

✅ Requirements

• 5+ years of experience in marketing / digital / growth roles
• Proven experience in performance marketing and user acquisition
• Experience in a leadership role (Head / Lead / Director)
• Strong understanding of CAC, LTV, ROI, and unit economics
• Experience managing significant marketing budgets
• Data-driven mindset with strong analytical skills
• Experience working across multiple markets is a plus

🌟 Why You Should Join Us

🔸 Fully remote work: Monday to Friday, 9:00–18:00
🔸 Paid vacation and sick leave — we value your well-being and work-life balance
🔸 Competitive salary aligned with your experience and impact
🔸 Access to internal knowledge-sharing sessions and team events
🔸 Corporate psychologist for mental well-being
🔸 Opportunities for continuous professional development
🔸 A dynamic, fast-paced environment within a profitable and growing company

If this opportunity sounds like a good fit, we’d love to hear from you — send us your resume and let’s talk.

If the vacancy is interesting, then send your resume - you are exactly what we are looking for!

Technical Support Manager

Full-time (B2B contract or employment)

We're looking for someone who genuinely enjoys solving problems  and does it independently, before the client has to ask twice. This role is for a technically-minded person with sharp communication skills who understands the B2B world and can act without a script

Joining us means entering a structure where you can genuinely shape the product, the processes and the client experience  not just "handle tickets".
Your role
You'll be the primary point of contact for our business partners — integrators, resellers and enterprise clients. This is not a call centre: it's deep problem analysis, relationship building and actively ensuring partners grow alongside us.

Independently resolve complex technical requests related to the platform, hardware and integrations
Onboard new partners — from initial setup to full operational readiness
Manage tickets in helpdesk systems (Zendesk / Freshdesk / Jira)
Collaborate with the product and development teams on escalations and bugs
Build and maintain technical documentation, FAQ and knowledge base
Proactively monitor client status — you act before being asked, not after

What we're looking for

3+ years of experience in technical support or customer success in a B2B environment
Experience working with business partners: integrators, resellers, enterprise clients
Ability to handle complex cases independently — without escalating at every step
Proficiency in ticketing systems: Zendesk, Freshdesk, Jira Service Desk or similar
English B2+ — fluent written and verbal communication
Basic understanding of REST API, webhooks and error logs
Nice to have
Experience in e-commerce, hardware product, SaaS or marketplace, payment platforms (Stripe, POS terminals)
Involvement in writing technical documentation or knowledge bases
Experience with monitoring tools: Google Analytics, Looker Studio or internal dashboards
Basic HTML/CSS — enough for client-side diagnostics

What we offer
Real ownership from day one — you're not "another support agent", you're building the B2B support standard
Flexible work mode — Warsaw office or fully remote (Poland), hours by agreement
Direct product impact — your frontline observations go straight to the product team
Small, focused team — decisions move fast, bureaucracy is minimal
Compensation matched to experience + B2B contract or employment — discussed individually

You'll own the analytics function end-to-end — from designing the metrics framework before launch to running daily reporting, fraud monitoring, and merchant analysis once we're live.

This is a hands-on role: you write SQL, build dashboards, and dig into data. But you also think in problems and solutions — not just charts. You work directly with the Founder, CFO, CTO, and risk/compliance leads. No layers.

WHAT YOU'LL BE OWNING
 

• Metrics & BI — design the metrics framework and dashboards from scratch, maintain the metrics dictionary
• Data model — review schema, identify gaps, propose what to capture and how
• Transaction & fraud analytics — auth rates, decline analysis, 3DS performance, Visa VAMP / MC MMP monitoring, chargebacks
• Financial analytics — merchant P&L, interchange tracking, scheme fees, IC++ vs blended pricing simulation, revenue forecasting
• Settlement & reconciliation — timeliness, exceptions, nostro monitoring
• Merchant analytics — health scoring, cohort analysis, onboarding funnel, segmentation
• Compliance & regulatory — daily safeguarding reconciliation, AML stats, scheme reports, CBC submissions
• Executive reporting — weekly/monthly reviews with insights and recommendations

OUR TECH STACK: PostgreSQL (RDS) · AWS Redshift Serverless · AWS QuickSight · SQL (primary) · Python (pandas, Jupyter) · Excel/CSV · AI tools daily
 

WHAT YOU NEED TO SUCCEED IN THIS ROLE
 

Must have:

• 3+ years as a data / BI analyst
• Advanced SQL (window functions, CTEs, query optimization)
• Confident with dashboarding and data visualization
• Analytical mindset — finds insights, proposes solutions, drives them to done
• Works directly with C-level and non-technical stakeholders
• Active daily use of AI tools (Claude, ChatGPT, Cursor) — not just awareness

Nice to have:

• Fintech / payments / acquiring analytics experience
• Knowledge of interchange, scheme fees, MDR, and IC++ pricing
• Visa VAMP / Mastercard MMP familiarity
• Python (pandas, matplotlib/plotly)
• AWS Redshift / QuickSight experience
• AML/CFT reporting knowledge
• Good English level (at least A2-B1) and fluent russian 

WHAT WE OFFER

• Remote work (EU timezone or close to it) 
• Competitive compensation above typical market benchmarks for similar roles
• Work directly with Founder, CTO, CFO, risk team — no corporate layers
• Own the analytics function from day one
• Growth path to Head of Analytics / BI
• Small, highly engaged team with strong ownership
• Fast-paced environment with minimal bureaucracy

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we're looking for:

We’re seeking a Middle Front-End Developer with a strong background in responsive web applications. You'll collaborate with various teams to build user-friendly, scalable systems while adhering to web standards. The ideal candidate is adaptable, detail-oriented, and passionate about software engineering, with a direct impact on enhancing user experience and performance for a global audience.

What you’ll be doing:

• Develop and optimize HTML5 games in collaboration with different teams.
• Write clean, efficient, and maintainable code with a strong focus on user experience.
• Ensure UI/UX designs are both creative and technically feasible.

• Stay ahead of web development trends, implementing innovative solutions to elevate the gaming experience.

   

Who you are and whom we’re seeking:

• 3+ years of experience as a JavaScript/TypeScript Developer;
• Strong knowledges: (Phaser 3 or Pixi.js)
• Strong knowledge of OOP fundamentals and game programming patterns;
• Experience in game development;
• Strong knowledge of Spine
• Proven experience with GSAP
• Ability to write clean code;
• Experience with git;
• Experience working in a team, good communication skills;
• At least intermediate English language proficiency.

Advantages:

• Experience with browser Dev Tools - for performance analysis and debugging

• Portfolio with your own projects on github

   

What we offer:

• A competitive salary
• Flexible work schedule
• Excellent opportunities for career advancement
• A long-term job with a prospect of financial and career growth

• A friendly and positive work environment with like-minded teammates

   

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. How many years of experience do you have in front-end development?
2. Please describe your experience and proficiency in HTML, CSS, and JavaScript, and specify your years of experience in HTML5 game development.
3. Please write details about your experience with each of:
   1. TypeScript
   2. Pixi.js
   3. GSAP
   4. Spine
4. Would you agree to do a test task before an interview? This would allow us to evaluate your skills and make an appropriate financial offer to you.
5. What are your monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?